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We're currently looking forfull-timeSupport Associates to join our team in Thessaloniki! In our Support team there is no typical day, and to be successful in Support Associate role you will need to be self-motivated, creative and have excellent interpersonal and relationship-building skills to be able to support our customers, restaurants and courier partners. Our operation is running seven days a week so this role also requires you to be able to work on weekends.Please note that this is an on-site position for candidates based in Thessaloniki. :)&nbsp; If the points below sound exciting, we look forward to hearing from you! Customer Obsessed: At Wolt, our Support team knows that customer interactions serve a larger purpose than simply fixing problems; our mission is to provide customers with an out of this world and memorable experience, every time. Team Oriented: Work with a diverse team of fellow Support Associates and liaise with our other Operations and Product team members to communicate any problems, bugs or other issues that may arise.&nbsp; Communication: Fluidly and fluently communicate with our courier partners, customers, and merchants and adjust your tone to your audience. Personal Touch: We’re not afraid to play up the playfulness in our interactions, so creativity is a must!&nbsp; Attitude: Take ownership beyond the obvious.What you'll be doing<ul><li>Handling our 24/7 customer, venue partner and courier partner support together with the team.</li><li>Communicating with customers via the chat or over the phone using a Wolt tone of voice and adapting to the customers tone.</li><li>Simply and clearly responding to questions and queries from our customers, venue partners and courier partners, finding solutions to exceed their expectations.</li><li>Developing our customer, venue partner and courier partner support together with the team.</li></ul>Our humble expectations<ul><li>It's a shift-based role, so you are able to work during mornings, nights and weekends (40 hours per week) - we are open 7 days a week.</li><li>You already have experience in a customer-facing role or logistics role and you're excited to join our award winning Support&nbsp;team.</li><li>You are a fast learner and attentive to both small details and the bigger picture.</li><li>Multitasking is your strong suit and you’re prepared to manage multiple incoming interactions simultaneously and effortlessly determine which take priority.</li><li>You're an expert when it comes to Thessaloniki's food scene, traffic patterns, and the different areas of your city.</li><li>You have a can-do attitude and are ready to roll up your sleeves and get to work in a fast-paced startup environment.</li><li>Fluency&nbsp;in Greek and ability&nbsp;to work in English is required.</li></ul>

Support Associate

Be the spark that brightens days and ignite your career with TTEC’s award-winning employment experience.&nbsp;As a&nbsp;Sales Service Delivery Team Lead&nbsp;working on site in Athens, you’ll be a part of bringing humanity to business. #experienceTTECWhat You’ll DoDo you love leading? Looking for an opportunity to learn more about the industry and gain direct management experience? You'll motivate your team to make sure they're on track to meet both TTEC and client metric performance goals. You'll answer associate's questions, listen to, and guide them to resolve issues, and handle customer escalations while ensuring quality customer experience on every interaction as you're the first-line manager for your team.You’ll report to the Senior Sales Manager. We’re looking for a leader to Act as one, as you will encourage and motivate your team to resolve issues, accomplish goals and influence their career mobility.During a Typical Day, You’ll<ul><li>Coach associates to ensure the achievement of company and client goals while addressing employee-related issues and coordinating training on new or revised information relating to services, products, or processes of projects</li><li>Manage multiple, complex, ongoing tasks and projects while monitoring absence and attendance of your team, processing payroll, and other administrative tasks.</li><li>Motivate and mentor your team by providing constant coaching and feedback, celebrating successes with recognition, and having those difficult conversations when needed</li><li>Utilize numerous TTEC and client tools and applications throughout your day to accomplish required tasks. Troubleshoot technology issues and support outage processes</li><li>Impact the financial health of our company as you lead with compassion, help retain our most valuable assets, our employees, and influence other drivers including absenteeism and occupancy</li></ul>What You Bring to the Role<ul><li>Associate degree, technical school, or equivalent work experience</li><li>Promote a performance-driven culture and always work towards reaching for amazing, mentor and inspire others</li><li>Utilize time management skills and manage priority tasks</li><li>Engage and support your team in making sure they have the proper tools and systems to accomplish day-to-day tasks</li><li>Customer-focused mindset</li><li>Comfortable with computer systems</li></ul>What You Can Expect&nbsp;<ul><li>Leaders who are supportive of your career and professional development</li><li>An inclusive culture and community minded organization where giving back is encouraged</li><li>A global team of curious lifelong learners guided by our company values</li><li>Ask us about our paid time off (PTO) and wellness and healthcare benefits</li><li>And yes... a competitive compensation package and performance bonus opportunities, benefits you'd expect and maybe a few that would pleasantly surprise you (like tuition reimbursement)</li><li>Visit https://mybenefits.ttec.com/?manual for more information.</li></ul>

Spanish/Portuguese Team Lead, Sales Service Delivery

Intellectica is recruiting an AI Foundation Model Specialist on behalf of a leading technology services group headquartered in Athens, Greece, operating under a hybrid working model. The selected candidate will join a high-performing Data &amp; AI team and will play a pivotal role in designing, developing, and deploying cutting-edge AI solutions, contributing to transformative initiatives that enhance business performance, unlock new value streams, and drive innovation across diverse industries.Key activities and responsibilities of this role include:&nbsp;<ul><li>Leading the end-to-end design, development, and delivery of advanced AI solutions, ensuring alignment with business objectives and scalable technology standards</li><li>Developing, testing, and deploying Generative and Agentic AI applications, including agent-based workflows</li><li>Implementing Retrieval-Augmented Generation (RAG) pipelines, agentic workflows, advanced prompting strategies (e.g., few-shot, chain-of-thought), fine-tuning techniques, and integrate both open-source and general-purpose AI systems</li><li>Collaborating with AI engineers and software developers to deploy AI models into cloud environments (AWS, GCP, Azure)</li><li>Cooperating with Data &amp; AI Architects to design robust and scalable AI product architecture</li><li>Optimizing AI applications for performance, scalability, and accuracy</li><li>Coaching and mentoring junior AI Engineers in developing and integrating key AI application components</li><li>Any other task that may be required from time to time</li></ul>Professional experience &amp; qualifications of a successful candidate:<ul><li>Bachelor’s degree in Computer Science, Engineering, or a related field; a Master’s degree or PhD will be considered an asset</li><li>Minimum of 2 years’ hands-on programming experience in Artificial Intelligence (AI), Natural Language Processing (NLP), Machine Learning, Deep Learning, or related fields</li><li>Proficiency in programming languages such as Python, Java, or C++</li><li>Hands-on experience with Large Language Models (LLMs) such as GPT, Bard, or LLaMA, as well as image generation systems like DALL·E, Stable Diffusion, or MidJourney</li><li>Solid understanding of core Generative AI principles, including fine-tuning, prompt engineering, and integration of open-source and general-purpose AI systems</li><li>Proven ability to architect and operate solutions built on core LLM and Generative AI technologies, including open-source frameworks, Azure OpenAI, and Amazon Bedrock</li><li>Strong background in RESTful APIs and microservices-based architectures</li><li>Familiarity with GPU-based computing infrastructure, relational and NoSQL databases as well as cloud services related to AI/ML&nbsp;will be considered a plus</li><li>Fluent in Greek with professional-level English communication skills</li></ul>&nbsp;Core competencies of a successful candidate:<ul><li>Strong creative problem-solving skills, with a focus on addressing real-world business challenges</li><li>Comfortable working within a global, highly collaborative team environment</li><li>Demonstrated leadership skills, setting clear priorities and driving effective execution</li><li>Clear and confident communicator across cross-functional teams and stakeholders</li><li>Proactive, dependable, and results-driven professional mindset</li></ul>

AI Foundation Model Specialist

Intellectica is recruiting a highly skilled Autonomous Systems Engineer for a newly established AI &amp; Machine Learning spinoff within a leading aerospace, defense, and high-technology group, based in Psixiko, Atttiki, operating under a hybrid working model. Reporting directly to the CTO, the ideal candidate will play a key role in shaping and executing the company’s AI and data science strategy while contributing to the design, development, and optimization of intelligent autonomous systems. Working across the full autonomous systems stack, with close collaboration among engineers, AI specialists, and platform teams, the candidate will deliver scalable, reliable, and high-quality solutions.&nbsp;&nbsp;Key activities and responsibilities of this role include:&nbsp;<ul><li>Contribute to the design, development, and optimization of software components for AI-driven and autonomous systems</li><li>Develop and maintain robust, scalable software using C++ and Python, ensuring code quality through best practices and peer reviews</li><li>Support the implementation of core modules, including perception, localization, planning, sensor integration, and system orchestration</li><li>Collaborate on architecture design, system integration, and technical enhancements, working closely with senior engineers and cross-functional teams</li><li>Integrate and validate autonomous frameworks and middleware solutions (e.g., ROS/ROS2), including work within simulation and validation environments</li><li>Contribute to AI/ML integration and development of software interacting with sensor systems (LiDAR, cameras, GNSS, IMUs, radar)</li><li>Support CI/CD pipelines, Dockerized environments, and deployment processes, including troubleshooting and performance optimization across development and production</li><li>Ensure system quality, reliability, and safety across the full software lifecycle while contributing to a strong engineering culture</li></ul>&nbsp;Professional experience &amp; qualifications of a successful candidate:&nbsp;<ul><li>Bachelor’s degree in Computer Science, Electrical &amp; Computer Engineering, Robotics, Mechanical Engineering, or a related technical field</li><li>1+ years of professional experience in Software Engineering, Robotics, or Autonomous Systems, with hands-on expertise in C++ and Python</li><li>Solid understanding of autonomous systems concepts, including perception, localization, sensor fusion, planning, or control</li><li>Strong foundation in software engineering fundamentals, including algorithms, data structures, object-oriented design, and Linux-based development</li><li>Experience with Git, collaborative development workflows, debugging, and writing maintainable, testable code</li><li>Familiarity with APIs, multithreading, containerization, and modern software development practices</li><li>Proficient in Greek and English</li></ul>&nbsp;Core competencies of a successful candidate:<ul><li>Strong analytical and problem-solving skills, combined with a structured and detail-oriented way of working</li><li>Ability to work independently while collaborating effectively within cross-functional teams, with clear communication of technical concepts</li><li>Genuine passion for autonomous systems, robotics, and AI-driven technologies</li><li>Growth mindset with willingness to learn, openness to feedback, and commitment to continuous improvement in a fast-paced environment</li></ul>

Autonomous Systems Engineer

Intellectica is recruiting a&nbsp;Full Stack Software Engineer&nbsp;on behalf of its client, a digital solutions company in the media-tech, publishing, and platform services space. Based in Athens, Attiki, Greece and reporting directly to the Technical Project Manager, the successful candidate will join a fast-paced engineering team, contributing to the development of scalable WordPress-based platforms, custom web applications, and integrated digital solutions.Key activities and responsibilities of this role include:<ul><li>Design, build, and maintain scalable WordPress-based platforms, including custom themes and plugins, using object-oriented PHP and modern JavaScript (ES6+)</li><li>Create modular ACF field groups and Gutenberg blocks to support flexible content structures and reusable codebases that scale across multiple projects</li><li>Develop and integrate RESTful APIs to enable seamless communication with external services such as CRMs, payment gateways, and newsletter platforms</li><li>Build custom endpoints and support headless or hybrid architecture where needed</li><li>Configure and optimize MySQL databases to support high-traffic environments and complex content structures, applying performance tuning techniques and caching mechanisms to ensure fast and reliable data access</li><li>Diagnose and resolve bugs in staging and production environments, and support site migrations, backups, and server configurations</li><li>Continuously improve platform performance by refactoring code, applying caching strategies, and ensuring alignment with Core Web Vitals</li><li>Contribute to CI/CD pipelines and manage staging environments, ensuring smooth and secure deployments through Git-based workflows</li><li>Perform routine updates and QA testing across WordPress core, themes, and plugins</li><li>Conduct code reviews, manage merge requests, and track issues efficiently</li><li>Collaborate closely with the UI/UX design team to implement responsive, user-friendly interfaces and interactive elements</li><li>Support design-driven implementations and maintaining visual consistency</li><li>Any other task that may be required from time to time</li></ul>Professional experience &amp; qualifications of a successful candidate:<ul><li>Bachelor’s degree in Computer Science, Engineering, or a related field</li><li>2+ years of experience in full-stack development, ideally within content-heavy or high-traffic environments</li><li>Strong proficiency in&nbsp;PHP&nbsp;(OOP) and&nbsp;JavaScript&nbsp;(ES6+)</li><li>Hands-on experience with&nbsp;WordPress&nbsp;development, including custom themes, plugins, ACF, and WP-CLI</li><li>Solid understanding of MySQL, including performance tuning and complex query design</li><li>Familiarity with Git-based workflows and build tools (e.g., Gulp, Webpack, Vite)</li><li>Experience with SCSS/SASS and frontend frameworks is considered a strong plus</li><li>Fluency in both English and Greek, written and verbal</li></ul>Core competencies of a successful candidate:<ul><li>Strong problem-solving and system optimization capabilities</li><li>Ability to collaborate effectively across technical and non-technical teams</li><li>High attention to detail and commitment to code quality</li><li>Proactive approach to innovation and architectural improvement</li><li>Continuous engagement with emerging technologies and industry trends</li><li>Ownership of deliverables and accountability in project execution</li></ul>

Full Stack Engineer

We are seeking a highly motivated and passionate Technical Program Manager to manage program execution and logistics for motors, actuators and machined parts prototyping. This person will be working as part of the Tesla motor technology team located in Athens, Greece.Αναζητούμε έναν φιλόδοξο και ενθουσιώδη Υπεύθυνο τεχνικού προγράμματος για τη διαχείριση της εκτέλεσης προγραμμάτων και της υλικοτεχνικής υποστήριξης αναφορικά με την κατασκευή πρωτοτύπων για κινητήρες, ενεργοποιητές και μηχανοποιημένα μέρη. Το συγκεκριμένο άτομο θα εργάζεται στην ομάδα τεχνολογίας κινητήρων της Tesla στην Αθήνα, Ελλάδα.Τι θα κάνετε<ul><li>Manage the cross-functional team to ensure successful delivery of prototype parts</li><li>Work with stakeholders to take a vague problem statement, refine the scope of the analysis, and use the results to drive informed decisions</li><li>Develop a deep understanding of our product design and manufacturing processes to technically inform impact of changes</li><li>Accountable for creating, maintaining &amp; communicating schedules &amp; plans for prototyping projects</li><li>Coordinate build milestones with cross functional teams</li><li>Track project costs &amp; drive cost management improvement</li><li>Develop &amp; maintain effective communication channels to all stakeholders, identify team priorities &amp; motivate the project team to complete critical tasks</li></ul><ul><li>Διαχείριση της διαλειτουργικής ομάδας για τη διασφάλιση της επιτυχούς ολοκλήρωσης πρωτότυπων μερών&nbsp;</li><li>Συνεργασία με τους φορείς ενδιαφέροντος για τη λήψη γενικών αναφορών προβλημάτων, διευκρίνιση της έκτασης της ανάλυσης και χρήση των αποτελεσμάτων για τη λήψη ενημερωμένων αποφάσεων&nbsp;</li><li>Ανάπτυξη βαθιάς κατανόησης των διαδικασιών σχεδιασμού και κατασκευής των προϊόντων της εταιρείας μας για τεχνική ενημέρωση αναφορικά με τον αντίκτυπο των αλλαγών&nbsp;</li><li>Δημιουργία, διαχείριση και κοινοποίηση χρονοδιαγραμμάτων και σχεδίων για έργα κατασκευής πρωτοτύπων&nbsp;</li><li>Συντονισμός επίτευξης οροσήμων με διαλειτουργικές ομάδες&nbsp;</li><li>Παρακολούθηση του κόστους των έργων και βελτίωση της διαχείρισης κόστους&nbsp;</li><li>Ανάπτυξη και διαχείριση αποτελεσματικών καναλιών επικοινωνίας με όλους τους φορείς ενδιαφέροντος, προσδιορισμός των προτεραιοτήτων της ομάδας και κινητοποίηση της ομάδας του έργου για την ολοκλήρωση σημαντικών εργασιών&nbsp;</li></ul>Τι θα έχετε μαζί σας<ul><li>Education in Engineering, or equivalent experience, with&nbsp;3 or more years of experience in a mix of engineering and project management</li><li>Experience in technical program or project management</li><li>Outstanding organizational skills</li><li>Proven experience coordinating between technical and non-technical team members effectively, and across multiple time zones</li><li>Experience with project management tools (MS Project, JIRA, etc.)</li><li>Demonstrate innovation, technical excellence, attention to detail and self-direction</li><li>Excellent communication skills in English (speaking, reading and writing) and ability to work in a fast-paced and challenging environment</li></ul><ul><li>Σπουδές στον κλάδο της Μηχανικής ή αντίστοιχη εμπειρία, με τουλάχιστον 3 ετή εμπειρία στους τομείς της μηχανικής και της διαχείρισης έργων&nbsp;</li><li>Εμπειρία στη διαχείριση τεχνικών προγραμμάτων ή έργων&nbsp;</li><li>Εξαιρετικές οργανωτικές δεξιότητες&nbsp;</li><li>Αποδεδειγμένη εμπειρία συντονισμού των μελών τεχνικών και μη τεχνικών ομάδων σε περισσότερες ζώνες ώρας&nbsp;</li><li>Εμπειρία με εργαλεία διαχείρισης έργων (MS Project, JIRA κ.λπ.)&nbsp;</li><li>Καινοτόμος προσέγγιση, τεχνική αριστεία, προσοχή στη λεπτομέρεια και αυτονομία&nbsp;</li><li>Εξαιρετικές επικοινωνιακές δεξιότητες στα αγγλικά (προφορικός και γραπτός λόγος, και ανάγνωση) και ικανότητα εργασίας σε ένα γρήγορο και απαιτητικό περιβάλλον.&nbsp;</li></ul>

Technical Program Manager - Prototyping Lab

PURPOSE OF POSITION<ul><li>The Café Attendant ensures efficient&nbsp;food and beverage (F&amp;B) operations, supports the Galley Operation, following all applicable company standards, and maintains high production, productivity, quality, and guest-service standards in accordance with Viking’s STAR Service Standards.</li><li>It is your responsibility to create a friendly, guest-oriented service culture to ensure Guest satisfaction.</li></ul> YOUR RESPONSIBILITIES<ul><li>Provide support to the assigned stations in different outlets, collect and deliver food and beverages, monitor buffet services, prepare &amp; maintain or replenish condiments, as directed.</li><li>Set up and maintain all self-service buffet areas, ensuring that each item is labeled correctly; assist with food service behind the line, if/when instructed.</li><li>Provide the Waiter and Assistant Waiter with support.</li><li>Serve beverages during meal periods, as instructed by Supervisors, following safe Company Alcohol Serving Policies.</li><li>Ensure that all service quality standards, in the assigned area, are in line with Viking’s STAR Service Standards; clean work areas and operating equipment in accordance with company rules and standards.</li><li>Prepare and perform F&amp;B activities (i.e. cocktail parties and Tea Time) and special events, as assigned.</li><li>Ensure assigned areas are set up in accordance with the direction from the relevant Supervisors and Viking’s Operations Manuals and Standard Operating Procedures (SOPs).</li><li>Minimize equipment loss/damage, and maintain immaculate cleanliness standards in relevant areas, by applying safe working policies and procedures, according to all Public Health Policies, and ensuring that all equipment is sanitized and returned accordingly, after each use; clean &amp; polish equipment, glassware and flatware.</li><li>Ensure mise-en-place for all areas of responsibility are prepared 15 minutes prior to service.</li><li>Partake in embarkation duty, as directed, including but not limited to luggage assistance, escorting Guests and any other related duties; participate in storing, as assigned or directed.</li><li>Participate in “The Daily Reunion” every day to understand your team’s operational needs and to ensure consistent adherence to Viking’s STAR Service Standards.</li><li>Provide the highest level of comfort and sales-oriented service to Guest and consistently maintain an impeccable standard of cleanliness and hygiene in assigned areas, as per Viking’s STAR Service Standards and all Public Health Policies; proactively prepare service according to Guest flow, embarkation &amp; disembarkation, sea day activities &amp; other activities.</li><li>Ensure you always wear the appropriate and task specific Personal Protective Equipment (PPE) as required for your duties onboard. Always use correct lifting techniques to prevent injuries.</li><li>Uphold impeccable grooming standards at all times by complying with Viking’s Image and Uniform Standards.</li><li>Ensure that company property is appropriately secured and protected, especially during rough weather conditions, in order to prevent unnecessary loss or damage.</li><li>Demonstrates outstanding flexibility: able to work at different times of the day, under pressure and reflect a positive can-do attitude and the best image of Viking at all times.</li><li>Become knowledgeable about itinerary-related ports of call, shore excursions and shipboard activities such as events, entertainment and programs.</li><li>Have strong motivation to achieve the company goals and objectives (quality and financial) for the Restaurant Department.</li><li>Have full knowledge about safety &amp; security procedures and can operate in line with all Public</li><li>Health, Environmental and Safety &amp; Security Policies; participate in all training concerning onboard training, safety &amp; security, fire prevention, evacuation exercises as required by the company.</li><li>Take ownership of the assigned areas of responsibilities in any F&amp;B outlet, according to direction from the relevant Supervisors.</li><li>Assist in other departments and/or perform additional duties, upon instruction from supervisors.</li></ul>This document describes the primary activities, duties and responsibilities of this position. Your manager or supervisor may assign additional duties and responsibilities to you. YOUR PROFILE<ul><li>A required minimum of six months’ experience as a Buffet Steward or similar position; or a hospitality degree with at least four months of on-the-job training, within a premium brand hospitality environment</li><li>Must demonstrate the ability to work independently; shipboard experience is an advantage.</li><li>Must be a minimum age of twenty-one (21) years old; physically fit and in good health; must be able to&nbsp;carry heavy items and stand, kneel, and bend for prolonged periods of time.</li><li>Fluent in Japanese and English - must have excellent Japanese and English communication skills to clearly communicate to the Restaurant Team and Guests.</li><li>Must be flexible, stress resistant, and a committed team player with an exceptional work ethic.</li><li>Guest-focused, service-oriented, positive personality, professional appearance, and impeccable hygiene standards, with excellent knowledge of sanitary standards are required.</li></ul> GUIDELINES AND REGULATIONS<ul><li>Implement Standard Operating Procedures &amp; STAR Service Standards within the department.</li><li>Ensure appropriate appearance and clothing according to the updated Grooming Standards.</li><li>The company reserves the right to change/extend this job description if necessary, at any point of time during her/his employment.</li></ul>&nbsp;Position:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Café AttendantSupervisor:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Restaurant Manager, Head Waiter, Restaurant SupervisorGives instructions to:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;N/AReceives instructions from:&nbsp;&nbsp;&nbsp;&nbsp;Hotel General Manager, Executive Chef, Restaurant Manager, Head Waiter, Restaurant Supervisor APPLICATION AND JOB RELEVANT INFORMATIONOur roles will be subject to our appearance standards (including in relation to visible tattoos) and employees are expected to project a professional image at all times.&nbsp;Visible tattoos are not permitted. Tattoos concealed with make-up, skin-colored sleeves or any covering other than the company uniform will still be considered visible for the purposes of our appearance standards. Exemptions to this may be considered on a case-by-case basis where appropriate. Tattoo removal may not result in successful employment and therefore is not encouraged and is the candidate’s personal decision. Furthermore, any offer of employment is subject to you passing all mandatory medical examinations as required by the company. After submitting your CV, we might ask you to introduce yourself with a personal video recording. We always encourage our candidates to take this step to add their personality to any written application. Please note, however, that this step is optional and not a mandatory part of the recruiting process. For further information, please refer to our Recruitment Guidelines. DISCLAIMERAs part of any recruitment process, Viking collects and processes personal data relating to job applicants. We are committed to being transparent about how we collect and use that data and to meeting our data protection obligations. If you would like to find out more about how your information will be used, please view the privacy notice on our careers page.

JAPAN - Japanese Speaking Café Attendant

At Kinsen Hellas, we are always looking for passionate people to join our team. You’ll be part of the Customer Service team.&nbsp;#YourRole in more detail&nbsp;<ul><li>Take customer calls and provide accurate, satisfactory answers to their queries and concerns.</li><li>Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives.</li><li>Management and resolve customer complaints.</li><li>Route calls to appropriate resources.</li><li>Build sustainable relationships and engage customers by taking the extra mile.</li><li>Manage incoming clients’ requests and leads.</li><li>Make sure that all prospects/clients data are registered in our systems.</li><li>Conduct all necessary administrative tasks to complete the sales cycle process.</li><li>Handle all client’s requests and complaints.</li><li>Develop internal and external relationships with customers and clients.</li><li>Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs.</li><li>Provide customers the complete vehicle information with costs, terms, and conditions.</li></ul>&nbsp;𝐖𝐡𝐚𝐭 𝐰𝐢𝐥𝐥 𝐲𝐨𝐮 𝐛𝐫𝐢𝐧𝐠&nbsp;<ul><li>1-3 years previous experience in a customer support role.</li><li>Fluency in both written and spoken English.</li><li>Fluency in foreign languages will be considered a strong asset</li><li>Familiarity with CRM systems and practices.</li><li>Bachelor’s degree will be considered an asset.</li><li>Excellent utility of MS Office.</li><li>Strong phone and verbal communication skills along with active listening.</li><li>Customer focus.</li><li>Ability to multi-task, set priorities and manage time effectively.</li><li>Take customer calls and provide accurate, satisfactory answers to their queries and concerns.</li></ul>&nbsp;𝐊𝐢𝐧𝐬𝐞𝐧 𝐇𝐞𝐥𝐥𝐚𝐬 𝐁𝐞𝐧𝐞𝐟𝐢𝐭𝐬On top of the challenging work environment, we are offering:💸Competitive salary package and bonus scheme.👩‍⚕️ Health and life insurance for you and your family.🏢 Modern facilities, onsite occupational doctor and indoor parking📚 We want you to grow with us! We provide you access to our online training platform where you can study topics for your personal and professional growth!⭐Clear career paths &amp; a developmental 360° feedback framework.🎉Financially supporting employees’ post-graduation studies, marriages and newborns.💰 Discounts on our company’s products🏃‍♀️ A variety of company activities and family perks.&nbsp;𝐓𝐡𝐢𝐧𝐤 𝐰𝐞 𝐦𝐚𝐭𝐜𝐡? 𝐉𝐨𝐢𝐧 𝐮𝐬!&nbsp;𝐄𝐪𝐮𝐚𝐥 𝐎𝐩𝐩𝐨𝐫𝐭𝐮𝐧𝐢𝐭𝐲 𝐄𝐦𝐩𝐥𝐨𝐲𝐞𝐫At Kinsen Hellas we respect human rights as part of our culture, and we focus on creating a positive workplace in which all employees are valued and where diversity and inclusivity are welcomed. We pride ourselves on being a company represented by people of all different backgrounds and orientations, ensuring equal opportunities, treatment, and consideration to all candidates. Employment at Kinsen Hellas is based solely on a person’s merit and qualifications. We are committed to providing equal employment, treatment, and consideration to all candidates regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.&nbsp;#WeDriveYourDreams*Kindly note that due to the large volume of applications we are receiving, we will only contact candidates whose profiles solely correspond to the job requirements listed above.&nbsp;𝐀𝐥𝐥 𝐚𝐩𝐩𝐥𝐢𝐜𝐚𝐭𝐢𝐨𝐧𝐬 𝐚𝐫𝐞 𝐜𝐨𝐧𝐬𝐢𝐝𝐞𝐫𝐞𝐝 𝐬𝐭𝐫𝐢𝐜𝐭𝐥𝐲 𝐜𝐨𝐧𝐟𝐢𝐝𝐞𝐧𝐭𝐢𝐚𝐥

Customer Service Agent

This is an opportunity to step into a senior role at the fast-moving world of payments, where every transaction powers growth, innovation, and customer experience. As Senior Controller, you will become a trusted partner, playing a pivotal role in strengthening operational performance and helping the business scale with confidence. You will join a collaborative and ambitious team that values curiosity, accountability, and forward-thinking leadership. For someone who enjoys operating at both a strategic and hands-on level, this is a rare opportunity to make a visible impact. You will be empowered to challenge the status quo, lead meaningful change, and work alongside passionate colleagues who are committed to delivering exceptional results together.Day-to-day responsibilities<ul><li>Work closely with business to drive the budget, forecast, and long-term business planning cycles by providing valuable input on the underlying assumptions;</li><li>Prepare monthly performance reports, including key financial and business metrics, for presentation to executive committees;</li><li>Monitoring actual performance against budgets and forecasts, and supporting informed decision-making to achieve financial and business objectives;</li><li>Ensure that reliable, timely, and high-quality financial information is provided to business, supporting informed decision-making;</li><li>Participate in cross-functional projects, providing financial expertise and supporting business in the evaluation of new products, initiatives, and strategic projects;</li><li>Implement best practices to enhance efficiency and effectiveness in financial planning, analysis, and reporting by maximizing the use of available ERP and business intelligence systems;</li></ul>Who are we looking forWe look for big thinkers. People who can drive positive change, step up and show what’s next – people with passion, can-do attitude and a hunger to learn and grow. In practice this means:&nbsp;&nbsp;<ul><li>6+ years of experience working as a Finance Business Partner, Controller, or in a similar role;</li><li>University degree in Business, Finance, Economics, or equivalent; Master’s degree in Business, Finance, Economics and/or financial analysis certifications (ACCA, CFA, Financial Modeling &amp; Valuation Analyst (FMVA) etc.);</li><li>Solid knowledge of financial reporting, including IFRS reporting standards, and strong presentation skills, with the ability to explain financial concepts clearly and accurately;</li><li>Strong financial modeling skills, including the ability to prepare forecasts using an integrated planning approach and to project the balance sheet and cash flow based on forecast P&amp;L assumptions;</li><li>Excellent proficiency in Microsoft Office applications;</li><li>Detail-oriented and capable of multi-tasking and shifting priorities quickly under pressure and tight deadlines;</li><li>Experience with complex ERP, BI, MIS, data analysis, and reporting tools; specific experience with Onestream or Oracle and SAP (ECC or S4HANA) reporting software;</li><li>Proven ability to build and maintain relationships across different levels of the organization.</li><li>You are fluent in Greek and English</li></ul>Perks &amp; BenefitsAt Worldline you’ll get the chance to be at the heart of the global payments technology industry and shape how the world pays and gets paid. On top of that, you will also:&nbsp;<ul><li>Be part of a company guided by a strong purpose to do good and recognized as top 1% of the most sustainable companies in all sectors worldwide.</li><li>Work with inspiring colleagues and be empowered to learn, grow and accelerate your career.</li><li>Work in an international environment with cutting edge technologies.</li></ul>

Senior Financial Controller

At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First. Job Description As a quality team leader (QTL), you will be a catalyst for ongoing improvement. This applies not only to your own team, but also to the other operational teams you'll be supporting. In your role, you'll: <ul><li>Lead a team of quality analysts and work together to establish quality methods and standards.</li><li>Conduct audits, and participate in business reviews and calibration sessions to identify areas for improvement.</li><li>Collaborate with other departments to address the identified opportunities.</li><li>Develop new processes, guidelines, and policies as part of the broader team's pursuit of operational excellence.</li></ul> Roles and responsibilities <ul><li>Calculate monthly audit goals and distribute work to quality analysts (QAs)</li><li>Drive completion of audit targets</li><li>Gather inputs from QAs based on audits to identify training needs</li><li>Report performance for aligned span on a daily/weekly/monthly basis</li><li>Suggest process/system improvements based on common customer concerns, with quantified benefits</li><li>Attend weekly business reviews with the</li><li>Collaborate with training to conduct training needs analysis</li><li>Participate in strategic projects for the campaign/LOB</li><li>Interview, onboard, and train new QAs</li><li>Train the team on using quality tools and analysis periodically as per the organization's plan</li><li>Review QAs' audits for quality improvement</li><li>Coach QAs for improvement and keep their knowledge up-to-date</li><li>Maintain a performance ranking for QAs, and conduct quarterly performance reviews</li><li>Conduct cross-functional calibration sessions for QAs, Ops, and training</li><li>Maintain a change management log for quality forms and rubrics</li><li>Drive quality initiatives, contests, and campaigns for the assigned span</li><li>Stay updated on process/product knowledge and act as an SME for the campaign/LOB</li></ul> Return to table of contents Requirements Technical skills: <ul><li>Proficiency in using quality tools for analysis and data interpretation</li><li>Advanced Excel/Google Sheets skills essential for effective data management and analysis</li><li>Strong problem-solving and process improvement skills</li><li>Knowledge of Six Sigma/Lean principles</li><li>At least six (6) months of experience in managing a team of QAs</li><li>Previous experience in a related environment is preferred</li></ul> Soft skills: <ul><li>Versatility and ability in handling multiple projects</li><li>Effective people management skills</li><li>Strong stakeholder management abilities</li><li>Expertise in coaching for performance improvement</li><li>Strong customer centricity</li><li>Good written and verbal communication skills</li><li>Logical thinking</li><li>Ability to manage conflicts</li><li>Attention to detail</li><li>Skill in maintaining effective working relationships within a diverse team</li><li>A commitment to a continuous improvement mindset</li></ul> Personality traits: <ul><li>Confidence</li><li>Good oratory skills</li><li>Assertiveness</li><li>High conscientiousness and diligence</li><li>The ability to articulate thoughts clearly</li><li>Integrity</li><li>Trustworthiness</li></ul>

Quality Supervisor

As a Spa Therapist you will be responsible for greeting and welcoming Spa guests, informing guests of Spa packages, promotions, and rates, and customizing treatments and therapies to suit guests’ needs..Why you’ll love F ZEEN KEFALONIAF ZEEN KEFALONIA is an adults and residence only haven surrounded by all shades of blue and green. Following a holistic well-being approach, we are aiming to create unforgettable F Zeen moments for our guests and introduce them to the Good Life, the art of living well and in harmony with nature and the world. F Zeen is a mindset sand a lifestyle ideal. The combination of personalized service paying high attention to detail with the tailored experiences make F ZEEN KEFALONIA an experience beyond than just a stay. We wouldn’t be able to fulfil our vision without our employees, who are the heart of our retreat. For this reason, we provide trainings from top experts as well as a competitive package of perks and benefits to all our staff members, encouraging creativity and passion for work.What you’ll do<ul><li>Perform different types of massages, beauty treatments, and wellness therapies</li><li>Maintain detailed records of massages, treatments, and therapies performed on each Spa guest</li><li>Communicate with guests during massages to adjust massage techniques as required</li><li>Resolve guest complaints and report any accidents to the Manager</li><li>Clean and sanitize work areas, change treatment room sheets, and sterilize all instruments and equipment before each use</li><li>Explain massages, treatments, and therapies to guests and provide suitable recommendations as needed</li><li>Suggest and promote retail products or additional services</li><li>Ensure that the Spa is adequately stocked with Spa supplies and report shortages to the Supervisor</li><li>Complete and maintain any incident reports, daily activity reports or other reports requested by management</li><li>Enquire about guests’ medical conditions and allergies before providing Spa services</li></ul>What we are looking for<ul><li>Licensed in massage therapy and cosmetology or aesthetics</li><li>Proven experience working as a Spa Therapist</li><li>Excellent command of the English language</li><li>Hands on experience in massage techniques, manicures, pedicures and face/body therapies</li><li>Sound knowledge of anatomy, physiology, and different massage techniques</li><li>Exceptional customer service skills</li></ul>What we offer<ul><li>Positive working environment&nbsp;</li><li>Training and career development&nbsp;</li><li>Excellent opportunities for career progression&nbsp;</li><li>Competitive remuneration package&nbsp;</li><li>Single or double accommodation at fully equipped apartments&nbsp;</li><li>Daily meals&nbsp;</li><li>Uniforms&nbsp;</li><li>Transportation from and to the hotel for duty&nbsp;</li><li>Other seasonal perks &amp; benefits also in addition to results&nbsp;</li></ul>Join Our Team<ul><li>A team that is built on respect and excellent service over collaboration</li><li>A team of likeminded individuals that are motivated to work as a unit to offer our guest unique vacations and unforgettable experiences</li><li>A team of happy employees, that are driven within their working environment to contribute to a common goal</li><li>A team that celebrates achievements made individually and encourages positive attitude and integrity</li><li>A healthy environment where nature is the focal point, that encourages collaboration and teamwork, allowing space to breath</li><li>A mindful and considerate, people-oriented workplace</li><li>A family-run company with exceptional high standards both for the guests and the employees alike</li></ul>Send us your CV and be part of our team!

Spa Therapist

As a Chef de Partie you will be supporting the Chef delivering consistently high-quality food and handling purchase orders. You will be responsible for a specific section of the kitchen, preparing high-quality food that meets the Chef’s standards, and ensuring that your station is sanitary and well-stocked.Why you’ll love F Zeen RetreatF ZEEN KEFALONIA owned by the group F ZEEN RETREATS, is an adults and residence only haven surrounded by all shades of blue and green. Following a holistic well-being approach, we are aiming to create unforgettable F ZEEN moments for our guests and introduce them to the Good Life, the art of living well and in harmony with nature and the world. F ZEEN is a mindset and a lifestyle ideal. The combination of personalized service paying high attention to detail with the tailored experiences make F ZEEN KEFALONIA an experience beyond than just a stay. We wouldn’t be able to fulfil our vision without our employees, who are the heart of our retreat. For this reason, we provide trainings from top experts as well as a competitive package of perks and benefits to all our staff members, encouraging creativity and passion for work.&nbsp;What you’ll do<ul><li>Prepare specific food items and meal components at your station</li><li>Follow the instructions and recommendations from the immediate superior to complete the daily tasks</li><li>Collaborate with the rest of the culinary team to ensure high-quality food and service</li><li>Keep your area of the kitchen safe and sanitary</li><li>Stocktake and order supplies for your station</li><li>Ensure that the production, preparation and presentation of food are of the highest quality at all times</li><li>Ensure the ingredients in the dish are the same as what is stated on the menu</li><li>Operate and maintain all department equipment and report of malfunctioning</li><li>Check periodically expiry dates and proper storage of food items in the section</li><li>Improve your food preparation methods based on feedback</li><li>Assist in other areas of the kitchen when required</li></ul>What we are looking for<ul><li>Proven experience as Chef de Partie (Cook A)</li><li>A culinary degree</li><li>Knowledge of various cooking procedures and methods</li><li>Ability to work in a team</li><li>High energy, ability to work under pressure and good organizational skills</li></ul>What we offer<ul><li>Positive working environment</li><li>Training and career development</li><li>Excellent opportunities for career progression</li><li>Single or double occupancy accommodation at fully equipped apartments</li><li>Daily meals</li><li>Uniforms</li><li>Transportation from and to the hotel for duty</li><li>Other seasonal perks &amp; benefits also in addition to results</li></ul>Join Our Team<ul><li>A team that is built on respect and excellent service over collaboration.</li><li>A team of likeminded individuals that are motivated to work as a unit to offer our guest unique vacations and unforgettable experiences.</li><li>A team of happy employees, that are driven within their working environment to contribute to a common goal</li><li>A team that celebrates achievements made individually and encourages positive attitude and integrity</li><li>A healthy environment where nature is the focal point, that encourages collaboration and teamwork, allowing space to breath</li><li>A mindful and considerate, people-oriented workplace</li><li>A family-run company with exceptional high standards both for the guests and the employees alike</li></ul>Should you wish to join F ZEEN team, please send us your CV in English

Chef de Partie

Deliver personalized and discreet service to guests in the comfort of their rooms and suites. Offer seamless 24-hour dining experiences that combine convenience, privacy, and luxury, maintaining Four Seasons’ signature standards of hospitality.&nbsp;About the Role&nbsp; At Four Seasons Astir Palace Hotel Athens (ranked No. 17 in the World’s 50 Best Hotels), we are seeking a highly engaged In-Room Dining Coordinator to join our team for the Season 2026 (minimum 6 or 7 months contract). You will ensure guests receive timely, accurate, and highly personalized in-room dining service, including special requests, private bar orders, and complementary amenities.&nbsp;What You Will Do&nbsp;<ul><li>Take guest in-room dining orders and communicate special requests to the kitchen.&nbsp;</li></ul><ul><li>Answer telephones courteously, provide menu guidance, and describe food and beverage selections vividly.&nbsp;</li></ul><ul><li>Upsell additional products and services to maximize revenue.&nbsp;</li></ul><ul><li>Coordinate delivery of guest orders and amenities with Room Service Servers, ensuring timely and accurate service.&nbsp;</li></ul><ul><li>Record guest charges, gratuities, and maintain check accuracy.&nbsp;</li></ul><ul><li>Maintain and file logs of amenity deliveries, special requests, and private bar services.&nbsp;</li></ul><ul><li>Update guest profiles in Opera and maintain VIP or special request reports.&nbsp;</li></ul><ul><li>Coordinate with Housekeeping and Banquets for simultaneous or special in-room deliveries.&nbsp;</li></ul><ul><li>Use HotSOS to dispatch staff to guest rooms and residential floors efficiently.&nbsp;</li></ul><ul><li>Prepare reports using Avero and assist with payroll reporting as required.&nbsp;</li></ul><ul><li>Liaise with kitchen staff for extraordinary or off-menu requests.&nbsp;</li></ul><ul><li>Accept and manage reservations for hotel food &amp; beverage outlets using Open Table.&nbsp;</li></ul><ul><li>Assist with phone coverage, administrative tasks, and general department support.&nbsp;</li></ul><ul><li>Comply with all Four Seasons’ Category One and Two Work Rules and Standards of Conduct.&nbsp;</li></ul><ul><li>Maintain high standards of hygiene, safety, and professionalism while on duty.&nbsp;</li></ul><ul><li>Respond properly in any hotel emergency or safety situation.&nbsp;</li></ul>What You Bring&nbsp;<ul><li>High School Diploma or equivalent experience.&nbsp;</li></ul><ul><li>Applicants must have European Passport or the legal right to work in Greece.&nbsp;</li></ul><ul><li>Previous experience in in-room dining, food &amp; beverage, or hospitality is an advantage.&nbsp;</li></ul><ul><li>Strong communication skills, attention to detail, and ability to multitask in a fast-paced environment.&nbsp;</li></ul><ul><li>Fluency in English is essential; proficiency in Greek is an advantage.&nbsp;</li></ul><ul><li>Food handling and sanitation certification is a plus.&nbsp;</li></ul>What We Offer&nbsp;<ul><li>Competitive Salary and comprehensive Benefits Package.&nbsp;</li></ul><ul><li>Complimentary Employee Meals, Bus Transportation, Uniform &amp; Laundry Services.&nbsp;</li></ul><ul><li>Ticket Restaurant monthly allowance of €100.&nbsp;</li></ul><ul><li>Complimentary Nights at Four Seasons Hotels &amp; Resorts globally.&nbsp;</li></ul><ul><li>Employee Recognition Program.&nbsp;</li></ul><ul><li>Opportunities for Global Travel through Task Forces and Transfers.&nbsp;</li></ul><ul><li>Access to Four Seasons global Training &amp; Development programs.&nbsp;</li></ul>Schedule &amp; Hours&nbsp;<ul><li>Summer Seasonal Job – 5 working days per week, with 2 days off.&nbsp;</li></ul><ul><li>Schedule is flexible and may change weekly according to business needs.&nbsp;</li></ul>If you are passionate about providing impeccable in-room dining experiences in a world-class hospitality environment and want to be part of a highly skilled team, we want to hear from you!&nbsp;

In Room Dining Coordinator (Seasonal 2026) REQ10363878

&nbsp;Our People, Our Energy!&nbsp;<h2>The Company</h2>&nbsp;HELECTOR, a subsidiary of Motor Oil Group, with over 20 years of experience, is the only Greek company with an international presence in the field of waste management and waste-to-energy applications.&nbsp;HELECTOR’s vertically integrated operations enable it to offer comprehensive solutions across the entire spectrum of Design, Construction, and Operation of modern waste treatment plants, as well as in alternative fuel production and biomass utilization.The Motor Oil GroupAt Motor Oil Group, our people are our energy!We support the Greek economy with exports to over 75 countries, thousands of employees, and continuous new investments. We work together to shape the future of energy, and we focus on developing and empowering our people, cultivating their talents that will shape our future journey towards the energy transition.&nbsp;<h2>Starting with the role</h2>We are currently searching to hire an Electrical Site Engineer&nbsp;for our Construction Team in&nbsp;Kozani.<h2>During your day you will</h2><ul><li>Collaborate with external design office, supplying technical guidelines in main design aspects and equipment selection during preparation of final plant design documents</li><li>Collaborate with external design office, ensuring that, selected technical solutions and equipment, comply with project contract</li><li>Support Helector’s on site team with technical advice, whenever is required</li><li>Proceed with market research to identify the most suitable suppliers, to provide the projects with the required raw materials and equipment</li><li>Collaborate with equipment suppliers – manufacturers for technical clarifications on offered equipment</li><li>Make RfQ’s and complete orders in collaboration with the Procurement Department</li><li>Support Site Manager in coordination of project activities and relevant schedules, ensuring the timeline and budget compliance.</li><li>Ensure that plant commissioning plan (regarding electrical equipment) is executed according to schedule and be responsible for maintaining quality tracking records</li><li>Identifie potential risks and issues that may impact the project, working with the project team to develop risk mitigation strategies</li></ul><h2>What you need to stand out</h2><ul><li>University degree in Electrical Engineering</li><li>Master’s degree will be considered an asset</li><li>7–10 years’ experience in energy projects construction sites (commissioning experience will be considered as a very strong asset)</li><li>Good command of the English language, written and verbal</li><li>Good knowledge in Microsoft Office Suite</li><li>Familiarization with materials and equipment integrated in energy projects (MV equipment, engines,&nbsp;etc)</li></ul>&nbsp;&nbsp;Our Compass is the #ACTION#A_uthenticity#C_ompassion#T_eamwork#I_ntegrity#O_wnership#N_ever giving up&nbsp;&nbsp;What gives us energy:<ul><li>Friendly and fast paced environment, being always at the heart of the #action</li><li>Continuous learning to empower our teams</li><li>Career Development opportunities across the Motor Oil Group</li><li>Competitive compensation package</li></ul>&nbsp;&nbsp;*We @Motor Oil Group are an equal opportunity employer.Our hiring decisions are based solely on qualifications, merit, and business needs. We recruit, employ, train, and promote individuals without regard to race, color, religion, disability, sex, sexual orientation, gender identity, national origin, age, genetic characteristics, or any other protected status. Our commitment is to maintain an inclusive and diverse workforce where everyone has the opportunity to succeed.

Electrical Site Engineer

As Head of Courier Supply for the South Region, you will own courier supply end-to-end in Greece. You will report into the South Head of Operations. This role combines strategy, execution, and team leadership, with a strong focus on building scalable, increasingly automated systems that move us from reactive operations to predictive, AI-driven decision-making.What you’ll be doingThis role is about turning demand into reliable, cost-efficient delivery capacity at scale. You will own forecasting, acquisition, incentives, and real-time supply-demand balancing across multiple markets, while building systems that scale without linear headcount growth.Day-to-day in this role you’ll:<ul><li>Own courier supply KPIs across your cities, including availability, utilization, cost efficiency, and service reliability</li><li>Lead and develop a team of ~5 people, driving performance and building a high-performing organization</li><li>Define and execute supply strategies across different time horizons (hourly, daily, seasonal)</li><li>Drive forecasting, incentive design, and supply planning using increasingly AI-driven tools and models</li><li>Optimize incentive structures (who, where, when, how much) to ensure efficient growth and controlled costs</li><li>Identify and implement scalable solutions to improve courier acquisition, retention, and engagement</li><li>Partner with Product, Analytics, Finance, and Global Ops to improve tooling, automation, and decision-making frameworks</li><li>Work closely with local teams and external partners (fleet partners, courier partners, authorities) to ensure strong market execution</li><li>Detect operational anomalies early and act quickly to prevent service degradation</li></ul>Our humble expectations&nbsp;<ul><li>Bachelor’s degree in Business, Economics, Engineering, or a related field; advanced degree is a plus</li><li>8+ years of experience in strategy, operations, consulting, or leadership roles in fast-paced environments, with 3+ years in leadership roles (owning teams, not just projects)</li><li>Strong marketplace understanding (supply–demand mechanics) and operational rigor across multiple time horizons</li><li>Proven analytical and problem-solving skills, with solid financial acumen (forecasting, ROI, cost control)</li><li>Experience leading projects and driving execution in complex, cross-functional environments</li><li>Demonstrated ability to hire, coach, and develop high-performing teams</li><li>Strong communication skills with the ability to influence senior stakeholders</li><li>Fluency in both English and Greek is a requirement</li><li>You're able to work from our Athens office four times a week with one optional work from home day&nbsp;</li></ul>Nice to have:<ul><li>Experience in marketplaces, on-demand platforms, or e-commerce</li><li>Exposure to AI/ML applications in operations or decision-making</li></ul>What we offer<ul><li>Ownership of one of the most critical levers of the business on one of Wolt’s biggest markets (Greece)</li><li>A role with high autonomy and direct impact on growth, cost, and service quality</li><li>The opportunity to define how AI is embedded into core operational decision-making (forecasting, incentives, automation)</li><li>Exposure to multiple functions, creating strong career growth opportunities</li><li>A fast-paced, execution-driven environment where results are visible and measurable</li><li>Competitive compensation package</li></ul>

Head of Courier Supply, Greece

We're currently looking for&nbsp;full-time&nbsp;Support Associates to join our team in Thessaloniki! In our Support team there is no typical day, and to be successful in Support Associate role you will need to be self-motivated, creative and have excellent interpersonal and relationship-building skills to be able to support our customers, restaurants and courier partners. Our operation is running seven days a week so this role also requires you to be able to work on weekends.Please note that this is an on-site position for candidates based in Thessaloniki. :)&nbsp; If the points below sound exciting, we look forward to hearing from you! Customer Obsessed: At Wolt, our Support team knows that customer interactions serve a larger purpose than simply fixing problems; our mission is to provide customers with an out of this world and memorable experience, every time. Team Oriented: Work with a diverse team of fellow Support Associates and liaise with our other Operations and Product team members to communicate any problems, bugs or other issues that may arise.&nbsp; Communication: Fluidly and fluently communicate with our courier partners, customers, and merchants and adjust your tone to your audience. Personal Touch: We’re not afraid to play up the playfulness in our interactions, so creativity is a must!&nbsp; Attitude: Take ownership beyond the obvious.What you'll be doing<ul><li>Handling our 24/7 customer, venue partner and courier partner support together with the team.</li><li>Communicating with customers via the chat or over the phone using a Wolt tone of voice and adapting to the customers tone.</li><li>Simply and clearly responding to questions and queries from our customers, venue partners and courier partners, finding solutions to exceed their expectations.</li><li>Developing our customer, venue partner and courier partner support together with the team.</li></ul>Our humble expectations<ul><li>It's a shift-based role, so you are able to work during mornings, nights and weekends (40 hours per week) - we are open 7 days a week.</li><li>You already have experience in a customer-facing role or logistics role and you're excited to join our award winning Support&nbsp;team.</li><li>You are a fast learner and attentive to both small details and the bigger picture.</li><li>Multitasking is your strong suit and you’re prepared to manage multiple incoming interactions simultaneously and effortlessly determine which take priority.</li><li>You're an expert when it comes to Thessaloniki's food scene, traffic patterns, and the different areas of your city.</li><li>You have a can-do attitude and are ready to roll up your sleeves and get to work in a fast-paced startup environment.</li><li>Fluency&nbsp;in Greek and ability&nbsp;to work in English is required.</li></ul>Next stepsIf you are excited about working in a high growth environment, taking ownership and being part of an extremely high performing team, we’d love to hear from you!&nbsp;We will be reviewing applications on an on-going basis, so send through your application ASAP&nbsp;:)

We're currently looking for&nbsp;full-time&nbsp;Support Associates to join our team in Athens! In our Support team there is no typical day, and to be successful in Support Associate role you will need to be self-motivated, creative and have excellent interpersonal and relationship-building skills to be able to support our customers, restaurants and courier partners. Our operation is running seven days a week so this role also requires you to be able to work on weekends. &nbsp;Please note that this is an on-site position for candidates based in Athens. :)&nbsp;If the points below sound exciting, we look forward to hearing from you! Customer Obsessed: At Wolt, our Support team knows that customer interactions serve a larger purpose than simply fixing problems; our mission is to provide customers with an out of this world and memorable experience, every time. Team Oriented: Work with a diverse team of fellow Support Associates and liaise with our other Operations and Product team members to communicate any problems, bugs or other issues that may arise.&nbsp; Communication: Fluidly and fluently communicate with our courier partners, customers, and merchants and adjust your tone to your audience. Personal Touch: We’re not afraid to play up the playfulness in our interactions, so creativity is a must!&nbsp; Attitude: Take ownership beyond the obvious.What you'll be doing<ul><li>Handling our 24/7 customer, venue partner and courier partner support together with the team.</li><li>Communicating with customers via the chat or over the phone using a Wolt tone of voice and adapting to the customers tone.</li><li>Simply and clearly responding to questions and queries from our customers, venue partners and courier partners, finding solutions to exceed their expectations.</li><li>Developing our customer, venue partner and courier partner support together with the team.</li></ul>Our humble expectations<ul><li>It's a shift-based role, so you are able to work during mornings, nights and weekends (40 hours per week)&nbsp;- we are open 7 days a week.</li><li>You already have experience in a customer-facing role or logistics role and you're excited to join our award winning Support&nbsp;team.</li><li>You are a fast learner and attentive to both small details and the bigger picture.</li><li>Multitasking is your strong suit and you’re prepared to manage multiple incoming interactions simultaneously and effortlessly determine which take priority.</li><li>You're an expert when it comes to Athens' food scene, traffic patterns, and the different areas of your city.</li><li>You have a can-do attitude and are ready to roll up your sleeves and get to work in a fast-paced startup environment.</li><li>Fluency&nbsp;in Greek and ability&nbsp;to work in English is required.</li></ul>Next stepsIf you are excited about working in a high growth environment, taking ownership and being part of an extremely high performing team, we’d love to hear from you!&nbsp;We will be reviewing applications on an on-going basis, so send through your application ASAP&nbsp;:)

Viking (NYSE: VIK) is a global leader in experiential travel with a fleet of more than 100 ships, exploring 21 rivers, five oceans and all seven continents. Designed for curious travelers with interests in science, history, culture and cuisine, Chairman and CEO Torstein Hagen often says Viking offers experiences For The Thinking Person™. Viking has more than 450 awards to its name, including being rated #1 for Rivers and #1 for Oceans five years in a row by Condé Nast Traveler in the 2025 Readers’ Choice Awards. Viking is also rated a “World’s Best” by Travel + Leisure—no other travel company has simultaneously received such honors by both publications.&nbsp;ROLE OVERVIEW<ul><li>Part of our Hotel Administration team on our Ocean vessels, the Associate General Manager as second in charge of the hotel operation, is responsible for overseeing and controlling the ship’s entire financial operation including revenue, cost management, guest, and crew administration, in accordance with Viking’s STAR Service Standards. The Associate General Manager is required to implement, manage, and maintain all service standards on board.</li><li>The Associate General Manager reports to Hotel General Manager.</li></ul>&nbsp;WHAT YOU WILL DO ON BOARD<ul><li>Responsible for Revenue and cost control and adherence to set budgets.</li><li>Overseeing the ship financial operation, reporting and statistics and internal&nbsp;auditing as required, including accounting, payroll, and cruise closing.</li><li>Ensure that all Hotel Department operations are conducted economically, in alignment with financial targets.</li><li>Overseeing and accountability for ship’s funds and cash availability.</li><li>Receive weekly inventory reports from all sources in the Hotel Department, ensuring that supplies are sufficient but not excessive.</li><li>Responsible for the accurate submission of Cruise End financial reports.</li><li>Plan all Shop/Concessionaire’s events with Department Heads.</li><li>Overseeing sale of shore excursions and tour dispatches.</li><li>To be familiar with the legal aspects of Crew employment, Health and&nbsp;Safety at work, the company’s SMS and Environmental Policies and all&nbsp;other company directives governing the administration of Crew and&nbsp;Port Operations.</li><li>Active involvement and ownership in all F&amp;B outlets including quality and service assurance by identifying flows and establishing a healthy and effective training routine.</li><li>Inventory of all food, beverage, expendable and consumable items conduct monthly inventory check every month in conjunction with the HOD’s.</li><li>Ensure that the loading process is followed and quality assurance in combination with accurate deliveries.</li><li>Lead and support a multi-cultural team, maximizing crew satisfaction, productivity, and retention.</li></ul> WHY JOIN VIKING?&nbsp;Elevate Your Career&nbsp; Regardless of where you are on your career journey, Viking can help you in reaching new destinations with:&nbsp;<ul><li>Paid training program in skills and approach to premium hospitality services&nbsp;</li><li>On-the-job coaching to help you advance rapidly&nbsp;&nbsp;</li><li>A lifelong network of hospitality professionals from many different countries&nbsp;</li><li>Internal transfer opportunities to River, Ocean and Expedition ships&nbsp; &nbsp;</li></ul>On board our ship&nbsp;<ul><li>Lodging, meals, unlimited Wi-Fi, uniforms, and laundry are free of charge for all crew members&nbsp;</li><li>Travel to/from the ship provided by Viking&nbsp;</li><li>Crew-only deck, dedicated recreational spaces and activities&nbsp;</li><li>Access to use the guest fitness center during certain hours&nbsp; &nbsp;</li></ul>

OCEAN - Associate General Manager

ROLE OVERVIEW<ul><li>Part of our Hotel Administration team on our Ocean vessels, the Explorers Staff provide guests with a friendly, personalized front-desk service to ensure guest satisfaction and promotes, sells and dispatches shore excursions offered at various ports of call.</li><li>The Explorers Staff reports to Senior Receptionist, Guest Services Manager, Shore Excursions Manager and Associate General Manager.</li></ul>&nbsp;WHAT YOU WILL DO ON BOARD<ul><li>Ensure that guest concerns received at the Explorers Desk are settled according to Viking’s STAR Service Standards; receive and inventory lost and found items according to company policies and procedures; prepare the berthing list, guest list, cocktail invitations, gift orders and special orders from the ship’s management to guests.</li><li>Process all guests at embarkation/registration according to the Viking’s relevant Standard Operating Procedures. This includes check-in, collecting passports and other documents.</li><li>Maintain a working cash float, collect payments, and register credit cards, for processing.</li><li>Assist with tour dispatch and execution; regularly escort guests on shore excursions to monitor the quality of tours and to ensure that a high standard of product and port knowledge is maintained.</li><li>Become knowledgeable about itinerary-related ports of call, shore excursions and all shipboard activities.</li><li>Follow up with guest’s concerns involving the hotel department in order to reach guest satisfaction. Register all guest interaction in feedback log tool. Ensure that guest concerns received at the Explorers Desk are settled accordingly.</li><li>Undertake concierge duties such as booking restaurants and other activities onboard and ashore.</li></ul> WHY JOIN VIKING?&nbsp;Elevate Your Career&nbsp;Regardless of where you are on your career journey, Viking can help you in reaching new destinations with:&nbsp;<ul><li>Paid training program in skills and approach to premium hospitality services&nbsp;</li><li>On-the-job coaching to help you advance rapidly&nbsp;&nbsp;</li><li>A lifelong network of hospitality professionals from many different countries&nbsp;</li><li>Internal transfer opportunities to River, Ocean and Expedition ships&nbsp;</li><li>&nbsp;</li></ul>On board our ship&nbsp;<ul><li>Lodging, meals, unlimited Wi-Fi, uniforms, and laundry are free of charge for all crew members&nbsp;</li><li>Crew cabins with only 2 berths (you will have one roommate).&nbsp;</li><li>Travel to/from the ship provided by Viking&nbsp;</li><li>Crew-only deck, dedicated recreational spaces and activities&nbsp;</li><li>Access to use the guest fitness center during certain hours&nbsp;</li><li>&nbsp;</li></ul>Employee benefits&nbsp;<ul><li>Referral program&nbsp;</li><li>Loyalty bonuses&nbsp;</li><li>Tax-free salary</li><li>&nbsp;</li></ul>ABOUT YOU<ul><li>A required minimum of one year’s experience in a front of house role at a premium brand hotel or resort.</li><li>Shipboard experience is preferred.</li><li>Fluent in Japanese and English - must be able to address any kind of information in an adequate manner with excellent oral and written Japanese and English communication skills – the ability to speak an additional language is an advantage.</li><li>Guest-focused, service-oriented, positive personality, flexible, stress resistant, committed team player and exceptional work ethic is required; must demonstrate the ability to work independently.</li><li>Ability to handle difficult guests and/or situations with grace, professionalism and rational thinking and the ability to present adequate solutions.</li><li>Strong administration skills are preferred and must be proficient with PC based databases, spread sheets, and word processing systems; must demonstrate excellent management and organizational skills; experience in cash handling and foreign currency exchange is required.</li></ul>

JAPAN - Japanese Speaking Explorer Staff

As part of the Clinical Data and Information Sciences (CDIS) group, an integral delivery unit within the Clinical Development &amp; Operations (CD&amp;O) organization, the Manager, Senior Clinical Data Scientist (Sr CDS) is responsible for timely and high-quality data management deliverables supporting the Pfizer portfolio. The Sr CDS delivers asset level information strategies and services for optimal use and reuse of internal and external information that will advance research, development, and commercialization of the Pfizer portfolio and further precision medicine. The Sr CDS designs, develops, and maintains key data management deliverables used to collect, review, monitor, and ensure the integrity of clinical data, applies standards, data review and query management, and is accountable for quality study data set release and consistency in asset/submission data. The Sr CDS may have one or more direct reports.ROLE RESPONSIBILITIES<ul><li>Serves as Clinical Data Scientist and Trial Lead for one or more clinical trials assuming responsibility for all CDIS activities including selection and application of data acquisition standards, Data Management Plan, selection of quality risk indicators, third party study data due diligence.</li><li>May functionally manage a team of Associate Data Managers, Senior Data Managers, be responsible for resource allocation, training and development.</li><li>Works with Asset Leads to establish strategy, timelines, and adequate resourcing of DMs at Asset/Study level.</li><li>Ensures appropriate documentation across the lifespan of the study/asset for all DM deliverables and ensures the required study specific CDIS documents in the Trial Master File (TMF) are of high quality and are filed contemporaneously.</li><li>May likely be involved in development of TA specific standards.</li><li>Provides project management leadership to DM teams – Responsible for managing issues at the study level as they arise and proactively communicating to Asset Lead and Management while serving to provide solutions.</li><li>Acts as the key scientific and technical data management expert; contribute to department level initiatives and ensure effective reporting of study status and metrics to Management.</li><li>Ensures work carried out on behalf of CDIS is in accordance with applicable SOPs and working practices.</li><li>Serves as Subject Matter Expert (SME) for and oversees the design, documentation, testing and implementation of clinical data collection tools, both CRF and non-CRFs using and electronic data capture (EDC) system and/or other data collection systems.</li><li>May act as data management contact for regulatory inspections/audits in liaison with the appropriate Quality and Safety groups with Pfizer.</li></ul>QUALIFICATIONS<ul><li>Bachelor’s degree required. Degree in scientific field preferred. Master’s degree preferred.</li><li>Minimum 7 years Data Management experience required, including experience in team leadership.</li><li>Demonstrated successful experience in all relevant clinical data management activities in a Biopharmaceutical or CRO setting.</li><li>Working knowledge of all phases of clinical trials and ability to assess and determine study requirement from protocol review.</li><li>Strong Project and Risk Management.</li><li>CRO and vendor oversight experience preferred.</li><li>Strong verbal and written communication skills.</li><li>Consistent, detail oriented, communicative, dedicated to do a job well done.</li><li>Knowledge of clinical research, FDA &amp; ICH, GCP, GCDMP, and related regulatory requirements.</li><li>Proficient experience using commercial clinical data management systems and/or EDC products (Medidata RAVE, Oracle RDC, Inform preferred).</li><li>Experience using relational databases (e.g. MS SQL Server, MS Access, or Oracle) and data visualization tools (e.g. Spotfire, jReview).</li><li>Strong knowledge of MedDRA/WHO-Drug.</li><li>Proficiency in the use of Microsoft Office Suite of tools (Outlook, Word, Excel, etc.).</li></ul>

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