Marketing

Κατασκευαστικός Κλάδος / Τεχνικά Επαγγέλματα

Βιομηχανική Παραγωγή

ΜΜΕ / Social Media

Ανθρώπινο Δυναμικό / HR

Πληροφορική

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At PMI, we’ve chosen to do something incredible. We’re totally transforming our business and building our future on smoke-free products with the power to improve the lives of a billion smokers worldwide.PMI’s journey to a smoke-free future is fueled by technology.The total transformation we’re going through means that there are unique projects here to match all levels of skills and ambitions – from pace-setting global pilot projects to vital local updates. Whether you want to pursue a personal passion or build an international career, there’s space here to develop in any number of directions. The role of Retention Specialist is offered as a one-year fixed-term contract. Your ‘day to day’ tasks:<ul><li>Support the development and execution of retention strategies aligned with business objectives and consumer lifecycle stages.</li><li>Analyze consumer behavior and campaign performance to generate actionable insights.</li><li>Collaborate with cross-functional teams (e.g., Commercial Planning, Digital, Consumer Experience) to ensure seamless execution of retention programs.</li><li>Monitor KPIs such as retention rate, reactivation rate, and upgrade conversion, and propose optimizations.</li><li>Assist in preparing internal presentations showcasing retention impact</li><li>Stay updated on industry trends and best practices in loyalty and retention.</li></ul>&nbsp;Who we’re looking for:<ul><li>Bachelor’s degree in Marketing, Business Administration, Data Analytics, or related field.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</li><li>2-3 years of experience in CRM, loyalty, or retention programs.</li><li>Experience in consumer electronics, FMCG, or subscription-based services preferred.</li><li>Strong analytical skills and experience with data tools (e.g., Power BI, Excel, CRM platforms).</li><li>Familiarity with segmentation, personalization, and lifecycle marketing.</li><li>Excellent communication and project management skills.</li><li>Ability to work in a fast-paced, cross-functional environment</li><li>Fluency in both Greek and English (written and spoken) </li></ul>What we offer:Our success depends on colleagues who come to work every single day with a sense of purpose and an appetite for progress. Join PMI and you too can:<ul><li>Seize the freedom to define your future and ours. We’ll empower you to take risks, experiment and explore.</li><li>Be part of an inclusive, diverse culture, where everyone’s contribution is respected; collaborate with some of the world’s best people and feel like you belong.</li><li>Pursue your ambitions and develop your skills with a global business – our staggering size and scale provides endless opportunities to progress.</li><li>Take pride in delivering our promise to society: to improve the lives of a billion smokers.</li></ul>&nbsp;

Retention Specialist (One-Year Contract)

We are currently seeking for a&nbsp; highly motivated and detail-oriented Digital Engagement Executive to join our team as part of our CRM team. As a Digital Engagement Executive, you will play a crucial role in executing and managing marketing campaigns for the Greek market. Your primary responsibilities will involve collaborating with external agencies, aligning with various teams within the organization, and ensuring seamless communication for successful campaign execution.&nbsp;Your ‘day to day’<ul><li>Coordinate with internal stakeholders and external agencies on campaign planning and execution.</li><li>Prepare and communicate briefs to agencies, covering journey flows, HTML templates and creative assets.</li><li>Gather all necessary digital assets and campaign materials from internal teams to brief agencies effectively.</li><li>Design and review email automation flows and customer journeys.</li><li>Prepare project timelines, prioritize deliverables, and conduct user acceptance testing.</li><li>Support the development of CRM strategies, including database segmentation, A/B testing and real-time performance monitoring.</li><li>Develop creative marketing ideas, prepare campaign proposals, and oversee execution and campaign reporting.</li></ul>&nbsp;Who we’re looking for:<ul><li>Bachelor’s degree in Marketing, Business Administration, or a related field.</li><li>4-5 years of relevant working experience in an international environment, working with multiple stakeholders</li><li>Solid understanding of CRM strategies, email automation, and customer segmentation.</li><li>Familiarity in using marketing automation tools and CRM platforms, experience with Salesforce Marketing Cloud will be considered a plus.</li><li>Strong project management skills, with the ability to handle multiple campaigns simultaneously.</li><li>Excellent analytical and problem-solving abilities.</li><li>Creative mindset and ability to generate innovative marketing ideas.</li><li>Exceptional written and verbal communication skills.</li><li>Team player with the ability to work effectively with various stakeholders.</li><li>Strong attention to detail and ability to deliver high-quality work within deadlines.</li><li>Experience with Jira and Confluence will be considered a plus.</li><li>Fluent in English and Greek</li></ul>&nbsp;&nbsp;What we offerOur success depends on the people who come to work every single day with a sense of purpose and an appetite for progress. Join PMI and you too can:<ul><li>Seize the freedom to define your future and ours. We’ll empower you to take risks, experiment and explore</li><li>Be part of an inclusive, diverse culture, where everyone’s contribution is respected; collaborate with some of the world’s best people and feel like you belong</li><li>Pursue your ambitions and develop your skills with a global business – our staggering size and scale provides endless opportunities to progress</li></ul>&nbsp;

CRM Executive

We are currently looking for dedicated individuals in the role of Senior Advanced Analyst/Data Scientist who excel in data analytics and are passionate about analyzing large amounts of raw information, aiming to improve the IQOS Consumer Journey.&nbsp;Your ‘day to day’:&nbsp;<ol><li>Loyalty Platform Ownership &amp; Enhancement</li></ol>Own the IQOS Loyalty Club platform roadmap. Collaborate with IT teams to prioritize and implement new features, upgrades, and fixes. Champion engagement mechanics (e.g., badges, gamification, personalization engines) and oversee their development from concept to launch. Ensure the platform remains innovative, reliable, and aligned with business needs.&nbsp;<ol start="2"><li>Innovation &amp; Idea Incubation</li></ol>Proactively generate ideas to elevate the Loyalty Club experience. Pilot creative campaigns and digital tools (e.g., interactive challenges, partner integrations) using consumer insights and tech trends to propose initiatives that differentiate our offering.&nbsp;<ol start="3"><li>Technical Liaison &amp; Issue Resolution</li></ol>Act as the bridge between business and IT. Translate business needs into technical briefs and coordinate with internal teams or vendors for implementation. Communicate technical constraints and opportunities clearly to business stakeholders. Support and advise on troubleshooting and crisis management for both member and system issues.&nbsp;<ol start="4"><li>Vendor &amp; Partner Coordination</li></ol>Manage relationships with technology vendors and promotional agencies. Ensure compliance with technical standards and collaborate on deploying new features or campaigns, such as integrating a contest microsite into the main platform.&nbsp;<ol start="5"><li>Budget Oversight</li></ol>Manage the Loyalty Club budget to support planned activities. Maintain financial discipline and work closely with Finance to monitor and control spending.Each of these responsibilities ensures the role goes beyond maintenance into proactive development of our Loyalty Club. By covering both commercial and technical spheres, this Specialist becomes a key driver of our Loyalty Club’s evolution, directly contributing to its strategic ambition to become a Brand Powerhouse by providing long-term meaningful value.&nbsp;Who we’re looking for:<ul><li>3-5 years of experience in loyalty program management, consumer engagement, or brand activation</li><li>Bachelor’s or Master’s degree in Business Administration, Digital Marketing, or a related field</li><li>Additional education in Information Systems would be an asset&nbsp;</li><li>Certifications in Agile, Scrum, or Product Ownership would be an asset</li><li>Familiarity with Project Management tools&nbsp;</li><li>Experience collaborating with IT teams or vendors to implement platform features (e.g., gamification, personalization)</li><li>Ability to translate business needs into technical briefs and vice versa</li><li>Fluency in Greek and English</li><li>Strong soft skills, including:<ul><li>Problem-solving</li><li>Innovation &amp; creativity</li><li>Adaptability &amp; resilience</li><li>Empathy and a consumer-centric mindset</li></ul></li></ul>&nbsp;What we offer:Our success depends on colleagues who come to work every single day with a sense of purpose and an appetite for progress. Join PMI and you too can:<ul><li>Seize the freedom to define your future and ours. We’ll empower you to take risks, experiment and explore.</li><li>Be part of an inclusive, diverse culture, where everyone’s contribution is respected; collaborate with some of the world’s best people and feel like you belong.</li><li>Pursue your ambitions and develop your skills with a global business – our staggering size and scale provides endless opportunities to progress.</li><li>Take pride in delivering our promise to society: to improve the lives of a billion smokers.</li></ul>&nbsp;&nbsp;

Loyalty Club Commercialisation & Platform Specialist

Be a part of a ground-breaking changeAt PMI, we’ve chosen to do something incredible. We’re totally transforming our business and building our future on one clear purpose – to deliver a smoke-free future.With huge change, comes huge opportunity. So, wherever you join us, you’ll enjoy the freedom to dream up and deliver better, brighter solutions and the space to move your career forward in endlessly different directions.Marketing at PMI feels like building a new business – but with the accumulated expertise of a global brand behind you. Bring us your curiosity and capacity to engage people and you can be part of the digital, omni-channel team that’s driving our huge commercial transformation. As a Brand Content Manager, you will play a key role in elevating brand leadership in Greece by designing and deploying brand building strategies across all channels.Your ‘day to day’:<ul><li>Lead brand building and embed brand guidelines in all commercial programs, projects and initiatives.</li><li>Create Brand Building campaigns and Consumer Events aiming to strengthen the emotional link between consumers and the brand, in alignment with consumer context and brand objectives.</li><li>Design and develop communication assets and narratives for internal and external activations</li><li>Participate in commercial programs, projects and initiatives providing brand deep expertise, from idea generation to go-to-market and execution.</li><li>Manage marketing agencies and third parties and follow-up on the day-to-day business with them to ensure good collaboration, impactful deliverables, fast execution and controlled cost of activities as part of marketing budget.</li><li>Identify key opportunities for local campaigns not included in the global calendar, based on expertise and knowledge of the local trends and business environment.</li><li>Liaise with Region and Central Category teams to ensure best-in-class design and implementation of global and regional mandates as to brand activation.</li><li>Continuously assess and monitor effectiveness of brand activations.</li><li>Control and analyze brand activities' budget on a systematic basis to ensure efficiency and cost effectiveness.</li><li>Ensure that execution of all brand activities are done by applying with “Marketing code” and applicable legislation.</li></ul>Who we’re looking for:<ul><li>7+ years of experience in Brand / Marketing role, ideally in a multinational or big local company with proved performance in developing meaningful marketing or communication campaigns.</li><li>Bachelors’ degree in Marketing/Communication, Business Administration or related fields.</li><li>Master in Business Administration/Marketing would be considered an asset.</li><li>Strong presentation skills and master storyteller.</li><li>Excellent written and verbal communication skills both in Greek and English.</li><li>MS Office advanced capabilities &amp; good understanding in online tools.</li><li>Digital marketing &amp; social media strategies understanding.</li></ul>What we offer:Our success depends on our talented employees who come to work here every single day with a sense of purpose and an appetite for progress. Join PMI and you too can:<ul><li>Seize the freedom to define your future and ours. We’ll empower you to take risks, experiment and explore.</li><li>Be part of an inclusive, diverse culture, where everyone’s contribution is respected; collaborate with some of the world’s best people and feel like you belong.</li><li>Pursue your ambitions and develop your skills with a global business – our staggering size and scale provides endless opportunities to progress.</li><li>Take pride in delivering our promise to society: to deliver a smoke-free future.</li></ul>

Brand Content Manager

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loyalty club commercialisation & platform specialist

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brand content manager

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