Jobily
retention specialist (one-year contract)
Philip Morris International
Ασπρόπυργος
Ασπρόπυργος
On Site
Marketing
Fixed Term
Full Time
About the job
At PMI, we’ve chosen to do something incredible. We’re totally transforming our business and building our future on smoke-free products with the power to improve the lives of a billion smokers worldwide.
PMI’s journey to a smoke-free future is fueled by technology.
The total transformation we’re going through means that there are unique projects here to match all levels of skills and ambitions – from pace-setting global pilot projects to vital local updates. Whether you want to pursue a personal passion or build an international career, there’s space here to develop in any number of directions.
The role of Retention Specialist is offered as a one-year fixed-term contract.
Your ‘day to day’ tasks:
Support the development and execution of retention strategies aligned with business objectives and consumer lifecycle stages.
Analyze consumer behavior and campaign performance to generate actionable insights.
Collaborate with cross-functional teams (e.g., Commercial Planning, Digital, Consumer Experience) to ensure seamless execution of retention programs.
Monitor KPIs such as retention rate, reactivation rate, and upgrade conversion, and propose optimizations.
Assist in preparing internal presentations showcasing retention impact
Stay updated on industry trends and best practices in loyalty and retention.
Who we’re looking for:
Bachelor’s degree in Marketing, Business Administration, Data Analytics, or related field.
2-3 years of experience in CRM, loyalty, or retention programs.
Experience in consumer electronics, FMCG, or subscription-based services preferred.
Strong analytical skills and experience with data tools (e.g., Power BI, Excel, CRM platforms).
Familiarity with segmentation, personalization, and lifecycle marketing.
Excellent communication and project management skills.
Ability to work in a fast-paced, cross-functional environment
Fluency in both Greek and English (written and spoken)
What we offer:
Our success depends on colleagues who come to work every single day with a sense of purpose and an appetite for progress. Join PMI and you too can:
Seize the freedom to define your future and ours. We’ll empower you to take risks, experiment and explore.
Be part of an inclusive, diverse culture, where everyone’s contribution is respected; collaborate with some of the world’s best people and feel like you belong.
Pursue your ambitions and develop your skills with a global business – our staggering size and scale provides endless opportunities to progress.
Take pride in delivering our promise to society: to improve the lives of a billion smokers.
On Site
Marketing
Fixed Term
Full Time
About the company
Headquartered in Stamford, Connecticut and listed on the New York Stock Exchange (NYSE: PM), at PMI, we are building our future on replacing cigarettes with smoke-free products that—while not risk-free—are a better alternative than cigarette smoking.
It’s the biggest shift in our history. And it’s the right one for our consumers, our company, our shareholders, and society.
Led by science and innovation, and with the right regulatory encouragement and support from civil society, we can achieve our vision of a smoke-free future, faster.
“PMI today is an entirely different company to the one I joined,” said Jacek Olczak, CEO of PMI. “Our products, people, and purpose have evolved.”
10 facts about Philip Morris International
Unless otherwise stated, figures are as of December 31, 2023
Employees
R&D
Markets
Smoke-free markets
Production
Consumers
Brands
Revenue
Shipment volume
~82,700 employees around the world
(Figure includes Vectura Fertin Pharma, and Swedish Match.)
Over 1,586 research and development scientists, engineers and technicians working on smoke-free products
Approximately 180 markets where our products are sold
92 markets where our smoke-free products are sold
(as of September 30, 2024)
50 production facilities worldwide
150 million consumers worldwide
5 of the world’s top 15 cigarette brands, including Marlboro
USD 35.1 billion net revenue
738.2 billion units total shipment volume