Concentrix Greece

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Aoristou

Ο τομέας Κέντρων Εξυπηρέτησης και Call Center περιλαμβάνει θέσεις εργασίας που επικεντρώνονται στην υποστήριξη πελατών, την επίλυση παραπόνων και την εμπορική υποστήριξη σε ποικίλους κλάδους. Στην Ελλάδα, ο αναπτυσσόμενος αυτός τομέας προσφέρει πολλές ευκαιρίες για αρχάριους και διευθυντικά στελέχη, με δυνατότητες επαγγελματικής εξέλιξης και ανάπτυξης δεξιοτήτων. Η εργασία σε αυτόν τον χώρο συμβάλλει στη βελτίωση της εμπειρίας των πελατών και την ενίσχυση της πιστότητας προς την εταιρεία.

The Customer Service and Call Center sector includes roles focused on client support, complaint resolution, and sales assistance across various industries. In Greece, this growing field offers numerous entry-level and supervisory positions with opportunities for skill development and career advancement. Working in this sector means enhancing customer experiences and building strong brand loyalty, essential for company success in competitive markets.

Ο τομέας των Εταιρικών Πωλήσεων περιλαμβάνει θέσεις εργασίας που αφορούν πωλήσεις B2B, διαχείριση πελατών και ανάπτυξη επιχειρήσεων σε κλάδους όπως η τεχνολογία, η βιομηχανία και οι υπηρεσίες. Οι επαγγελματίες απολαμβάνουν δυναμικές καριέρες με ισχυρές προοπτικές αμοιβών και ανέλιξης, αναπτύσσοντας μακροχρόνιες συνεργασίες. Με την ανάπτυξη της αγοράς στην Ελλάδα, οι θέσεις σε αυτόν τον τομέα προσφέρουν προκλήσεις και σημαντική συμβολή στην επιχειρηματική εξέλιξη.

The Corporate Sales sector involves roles focused on B2B sales, account management, and business development across various industries like technology, manufacturing, and services. Professionals in this sector enjoy dynamic careers with strong earning potential, opportunities for advancement, and the chance to build lasting client relationships. With Greece's expanding business market, corporate sales positions offer rewarding challenges and essential contributions to company growth.

Ο τομέας των Χρηματοοικονομικών καλύπτει επαγγέλματα σε τράπεζες, επενδύσεις, λογιστική, ασφάλειες και χρηματοοικονομική ανάλυση. Στην Ελλάδα, αναπτύσσονται ευκαιρίες στο fintech και τη βιώσιμη χρηματοδότηση, με θέσεις από νέους αναλυτές έως ανώτερα στελέχη. Η εργασία στον χρηματοοικονομικό τομέα προσφέρει την ευκαιρία να συμβάλλετε στην οικονομική ανάπτυξη και να αποκτήσετε πολύτιμες δεξιότητες σε έναν δυναμικό κλάδο.

The Finance sector includes careers in banking, investment, accounting, insurance, and financial analysis. In Greece, opportunities are expanding in fintech and sustainable finance, offering roles from entry-level analysts to senior financial managers. Working in finance provides a chance to influence economic growth and gain valuable skills in a dynamic, evolving industry.

Ο τομέας του Ανθρώπινου Δυναμικού καλύπτει την πρόσληψη, εκπαίδευση και διαχείριση ταλέντων σε διάφορους κλάδους στην Ελλάδα. Θέσεις εργασίας όπως ειδικοί προσέλκυσης ταλέντων, διευθυντές HR και σύμβουλοι οργανωτικής ανάπτυξης προσφέρουν σημαντικές προοπτικές εξέλιξης, καθώς οι επιχειρήσεις δίνουν έμφαση στην εμπλοκή των εργαζομένων και την εταιρική κουλτούρα. Απασχόληση στον τομέα αυτό σημαίνει να συμβάλλεις στην επιτυχία των οργανισμών και σε ένα θετικό εργασιακό περιβάλλον.

The Human Resources sector plays a vital role in recruiting, training, and managing talent across various industries in Greece. Careers in HR include roles such as talent acquisition specialists, HR managers, and organizational development experts, offering strong growth prospects as companies emphasize employee engagement and workplace culture. Working in HR allows professionals to impact organizational success and foster a positive work environment.

Ο τομέας των ΜΜΕ και των Social Media προσφέρει συναρπαστικές ευκαιρίες καριέρας στον τομέα της δημοσιογραφίας, της δημιουργίας περιεχομένου, του ψηφιακού μάρκετινγκ και της παραγωγής μέσων. Με την άνοδο των κοινωνικών δικτύων και των ψηφιακών πλατφορμών, οι επαγγελματίες μπορούν να αναπτύξουν ρόλους στη διαχείριση επιρροής, την επικοινωνία μάρκας και την παραγωγή μέσων. Ο συγκεκριμένος κλάδος στην Ελλάδα εξελίσσεται γρήγορα, προσφέροντας δημιουργικότητα και προοπτικές ανάπτυξης.

The Media and Social Media sector offers exciting career paths in journalism, content creation, digital marketing, and broadcasting. With the rise of social networks and online platforms, professionals can explore roles in media production, influencer management, and brand communication. This sector in Greece is rapidly evolving, providing opportunities for creativity, networking, and career advancement within a dynamic digital landscape.

Ο τομέας της Πληροφορικής προσφέρει ποικίλες ευκαιρίες καριέρας στην ανάπτυξη λογισμικού, διαχείριση συστημάτων, ασφάλεια δικτύων και ανάλυση δεδομένων. Η αναπτυσσόμενη ελληνική αγορά πληροφορικής δημιουργεί προοπτικές για επαγγελματίες κάθε επιπέδου, ενισχύοντας την καινοτομία και τον ψηφιακό μετασχηματισμό. Η εργασία στον χώρο της πληροφορικής σημαίνει συμβολή στην τεχνολογική εξέλιξη με ανταγωνιστικές αμοιβές και ευέλικτες μορφές απασχόλησης.

The Information Technology sector offers diverse career paths in software engineering, system administration, network security, and data analytics. Greece's expanding IT industry provides promising opportunities for professionals at all levels, fostering innovation and digital transformation. Working in IT means contributing to technological progress with competitive salaries and flexible work arrangements.

Ο τομέας του Marketing προσφέρει ποικίλες ευκαιρίες καριέρας στον ψηφιακό μάρκετινγκ, τη διαχείριση επωνυμίας, τη δημιουργία περιεχομένου και την έρευνα αγοράς. Επιχειρήσεις στην Ελλάδα επενδύουν όλο και περισσότερο στη διαδικτυακή διαφήμιση και τις στρατηγικές κοινωνικών μέσων, δημιουργώντας ζωντανές ευκαιρίες εργασίας για δημιουργικούς επαγγελματίες. Αυτός ο κλάδος προσφέρει σημαντικές δυνατότητες ανάπτυξης, επιτρέποντας στους ειδικούς να επηρεάσουν κρίσιμα την επιτυχία και τη δέσμευση των καταναλωτών.

The Marketing sector offers diverse career paths in digital marketing, brand management, content creation, and market research. Companies across Greece are increasingly investing in online advertising and social media strategies, creating vibrant job opportunities for creative professionals. This field provides ample growth potential, allowing specialists to impact business success and consumer engagement effectively.

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The Team Leader, Operations is responsible for the day-to-day supervision of a group of call center associates. This position ensures performance metrics are achieved by providing adequate coaching, motivation and accountability.DescriptionWe are looking for an enthusiastic Team Leader for one of our clients. Join our team of #GameChangers in Athens and bring out your communication skills in German.Why join usAre you passionate about delivering a unique customer experience and have a natural drive to help people? Then join our fun-loving, multicultural team of #GameChangers at Concentrix Greece and use your communication skills in German.What we offer:<ul><li>Indefinite contract</li><li>Competitive remuneration package (14 Salaries/year)</li><li>Achievable monthly performance bonus</li><li>Daily meal voucher in Up Hellas Mastercard</li><li>Private health insurance + Dental Care</li><li>Opportunities for international Career through Concentrix International Mobility program</li><li>Employee events</li><li>Free gym, well-being activities, and a rooftop cinema with Acropolis views</li></ul>What you’ll be doing:Essential Functions/Core Responsibilities<ul><li>Responsible for the day-to-day supervision of a group of call center associates including work and attendance monitoring in accordance with organization policy and applicable legal requirements.</li><li>Effectively coach direct reports on their performance on a regular basis to ensure performance metrics are achieved at a minimum weekly.</li><li>Identify performance-related issues, develop an action plan for improvement, implement corrective action, up to and including termination of employment.</li><li>Ensure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’) and financial expectations.</li><li>This is a client-facing role, maintaining close communication to ensure alignment on deliverables and expectations.</li><li>Regularly present results and progress to clients, ensuring transparency and ongoing collaboration.</li><li>Communicate expectations to employees and provide timely updates.</li><li>Provide subject matter expertise in handling escalated customer calls as needed.</li><li>Conduct team meetings to ensure expedient communication of relevant information and as an open forum for input. Schedule and organize team activities.</li><li>Stay current on internal work processes, policies, and procedures. Attend required manager development training.</li><li>Promote the Concentrix values through both behavior and attitude, including being an advocate for team members.</li></ul>Candidate Profile<ul><li>Team Leader experience is required.</li><li>BPO or contact center experience is an advantage.</li><li>Fintech experience would be considered an advantage.</li><li>Highly motivated individual with skills to develop and coach team members to achieve performance expectations.</li><li>Work well under pressure and follow through on items to completion.</li><li>Strong communication skills, both written and verbal.</li><li>Ability to lead a team in multi-tasking, prioritization, and meeting timelines on deliverables.</li><li>Ability to mentor, coach, and provide direction to a team of employees.</li><li>Willingness to work a flexible schedule.</li><li>German (C1) and English (B2) proficiency.</li></ul>

Team Leader with German

Essential Functions &amp; Core Responsibilities<ul><li>Responsible for day-to-day functional direction of agents within the program training classroom environment, including student progress monitoring for the duration of training, providing coaching and developmental feedback and readiness recommendations&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</li><li>Utilize effective presentation and facilitation skills including creative training techniques and adult/accelerated learning techniques using a variety of training delivery modalities in a classroom environment&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</li><li>Prepare and present training materials through classroom learning, hands on demonstrations, and supporting activities&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</li><li>Accountable for achieving individual T&amp;Q performance metrics&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</li><li>Support and partner with Operations to transition of agents from training to production environment, ensuring competency levels meet business needs (where required)&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</li><li>Maintain relevant product knowledge for each account by taking calls, attending client and cross functional meetings (as needed), and side by side observations&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</li><li>Ensure effective, consistent communication with managers, peers, and other resource groups</li><li>This is a client-facing role, maintaining close communication to ensure alignment on deliverables and expectations. Regularly present results and progress to clients, ensuring transparency and ongoing collaboration.</li><li>May support Instructional Design team in designing and developing training materials for various instructional delivery methods including; computer-based training, interactive, classroom training, and written job aids</li><li>Measure the effectiveness of training programs using various feedback methods – focus groups, interviews, and surveys that will lead to enhancement of training resources and programs based on results of evaluation&nbsp;</li><li>Recommend curriculum modifications to Training Manager/Supervisor on the basis of internal customer feedback and/or Training Needs Analysis&nbsp;</li><li>Participate and contribute to continuous learning culture by maintaining engagement on change management, product and services releases, policies, processes, and procedures&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;</li><li>Actively support the Team Leader&nbsp;with quality tasks (evaluations, coaching sessions, calibration sessions) in compliance with CNX T&amp;Q processes, policies and guidelines</li><li>Support the implementation and correct use of global T&amp;Q tools (e.g. PULSE, ALBA, Training AI, SimCX)</li></ul>&nbsp;&nbsp;Candidate Profile• At least 9 months experience within Concentrix or 6 months within the targeted role• Fintech experience would be considered an advantage• Proficient in advanced functionality Microsoft Office• Effective communication skills, both written and verbal (German C1 and English B2 Language)• Demonstrated ability to communicate effectively and professionally with internal and external associates• Ability to multi-task and meet timelines on deliverables• Demonstrated ability to work with and lead a team• Detail and customer service oriented• Willingness to work fully on site from our office in Athens Monday - Friday 9-5/10-6

Training and Quality Specialist with German

As part of Concentrix’s global B2B network, our team in Athens helps top brands accelerate their digital sales and customer-success strategies. Leveraging smart technology, data-powered insights, and a talented local team, we support businesses in scaling efficiently and unlocking new growthWe’re looking for a Digital Marketing Account Manager to join our team and support advertisers on a leading global search and digital advertising platform. In this role, you’ll combine consultative selling, digital marketing expertise, and relationship management to help clients achieve their business goals. You’ll work with both direct advertisers and agencies to grow relationships, maximize campaign performance, and drive adoption across a major technology company’s network, including search engines, professional networking sites, and video and display platforms.&nbsp;You will<ul><li>Build and nurture relationships with both direct advertisers and agency partners.</li><li>Advise clients on advertising strategies and help them achieve their business goals.</li><li>Set up, manage, and optimize digital campaigns, track performance and drive results.</li><li>Identify growth opportunities within accounts and recommend tailored solutions.</li><li>Support new and existing partners, guiding them through campaigns and providing actionable insights.</li><li>Stay up to date on industry trends to ensure clients benefit from the latest advertising solutions. &nbsp;</li></ul>You Have<ul><li>Fluency in French with a very good command of English.</li><li>One year of experience in account management, with a proven track record of client engagement and revenue growth.</li><li>One year of experience in digital advertising, including campaign strategy and performance analysis.</li><li>Experience working with advertising agencies, including outreach, discovery, and strategic account support (advantageous but not essential).</li><li>Familiarity with CRM systems such as Salesforce or Dynamics 365.</li></ul>&nbsp;You will get<ul><li>Permanent contract — stability and security from day one.</li><li>Highly rewarding salary package — designed to recognize your skills, experience, and results.</li><li>Quarterly sales bonus of €1000 — your performance has a direct impact.</li><li>International career opportunities — grow globally through Concentrix’s Mobility Program.</li><li>Exciting employee events — connect, celebrate, and have fun with your team.</li><li>Private health and dental insurance — starting from your fourth month.</li><li>Daily meal vouchers via Up Hellas card — €3 per day, increasing to €6 per day after one year.</li><li>Free gym access and wellness activities — stay active and energized.</li><li>Rooftop cinema with Acropolis views &amp; modern cafeteria — unwind, relax, and enjoy every lunch break.</li></ul>&nbsp;Please note that non-EU residents must have a valid work permit in Greece to be considered for employment.&nbsp;

Digital Marketing Account Manager with French– Sign-on Bonus Available

Are you fluent in German and passionate about Sales? Have you problem-solving and excellent communication skills? Can you identify challenges and find ways to increase productivity?Are you passionate about closing deals and do you have a natural drive for sales? Then join our fun-loving, multicultural team of #GameChangers at Concentrix Greece&nbsp; and use your sales skills in Italian.No two days will be the same as you’ll provide valuable and memorable experiences to a wide range of customers for some of the world’s best brands.&nbsp;What you’ll be doing:&nbsp;<ul><li>Contacting potential clients by phone and by email&nbsp;</li><li>Closely managing and reporting on your sales pipeline&nbsp;</li><li>Consult with small-to-medium sized businesses in the market&nbsp;</li><li>Implementing tailored sales strategies to client portfolio&nbsp;</li></ul>Requirements:&nbsp;<ul><li>Work experience in sales&nbsp;</li><li>Fluent in  Italian  language and good command of the English language&nbsp;</li><li>Absolute willingness to compete and win&nbsp;</li><li>Demonstrated ability to create and close business&nbsp;</li><li>Strong customer communication skills&nbsp;</li><li>Team player, ability to collaborate effectively in an international, multicultural environment&nbsp;</li><li>Self-motivated, self-starter attitude&nbsp;</li><li>Problem-detection and solving skills&nbsp;</li></ul>What we offer:&nbsp;<ul><li>100% work from home (anywhere in Greece)</li><li>Indefinite contract&nbsp;</li><li>Competitive remuneration package (14 Salaries/year)&nbsp;</li><li>20-25% monthly performance bonus&nbsp;</li><li>Daily meal voucher in Up Hellas Mastercard&nbsp;&nbsp;</li><li>Private health insurance + Dental Care&nbsp;</li><li>Opportunities for international Career through our International Mobility program</li><li>A challenging working environment</li><li>Employee events</li><li>Free gym, well-being activities and a rooftop cinema with Acropolis views</li><li>Enjoy with your co-workers your lunch break at our new Restaurant&nbsp;</li></ul>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the "wow" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.&nbsp;

Italian Speaking B2B Sales Representative (Remote)

The Sales Trainer facilitates and delivers targeted, focused training to teach and strengthen client-specific knowledge and skills, including sales processes and systems. The Sales Trainer collaborates with internal and/or external stakeholders to deliver responsive programs and content designed to support the needs of the business, promoting efficiency, and increasing productivity. Works under moderate supervision with some latitude for independent judgement.DescriptionResponsibilities:• Ensure new employees receive comprehensive, client-specific onboarding and training toenhance job-specific knowledge and skills• Provide employees with skills-based, client-specific coaching and training to supportachievement of specific weekly/monthly/quarterly operating plan targets, sales targets,assigned performance targets, and high customer satisfaction• Partner with internal and external stakeholders to develop and deliver an effectivetraining and development program designed to enhance client-specific sales knowledgeand skills associated with any of our sales motions• Analyze data, performance, and customer experience trends to develop and implementstrategic sales plays and best practices for client/specific territories• Oversee, measure, and validate the delivery and quality of provided training• Track the effectiveness of training interventions through various assessment tools• Collaborate with internal and/or external stakeholders to optimize sales processes andsystems to achieve a superior customer experience• Maintain a high level of communication with internal stakeholders to ensure strategicclient relationship is fostered and developed• Maintain high level of knowledge and understanding about the client, customerinteraction, and evolving business environment for relevant training content creationand/or delivery• Help create a culture of continuous learning where individuals take responsibility for theirown development, competence, and performanceCandidate profile:<ul><li>Bachelor’s degree or equivalent experience preferred</li><li>3+ years of experience working in a customer service, training, or sales capacity preferred</li><li>At least 9 months experience in Concentrix or 6 months in Concentrix in targeted role</li><li>Subject matter expert and proven leader within peer group</li><li>Prior experience in high volume calling preferred</li><li>Experience working with Salesforce.com or similar CRM strongly preferred</li><li>Strong technical skills in MSOffice</li><li>Proven ability to prioritize concurrent projects and demonstrate project management</li><li>skills</li><li>Ability to communicate and demonstrate various strategies, platforms, and skills to varied</li><li>audience</li><li>Detail-oriented and proficient communication skills</li><li>Willingness to work on site from our office in Athens</li><li>Fluency in English C1</li><li>Italian, Spanish, German, French fluency will be considered an advantage</li></ul>

Sales Trainer with English

At  Concentrix  B2B Sales we continue to offer revenue generation services under the B2B Sales Services business line now with an expanded global footprint, accelerating B2B digital sales and customer success transformation for the world’s best brands. With end-to-end capabilities across Strategy + Talent + Technology, we’re helping clients scale faster, work smarter, and reliably grow their revenue through data-powered insights and proven methodologies.&nbsp; &nbsp; We are an inclusive, diverse, and expert team of more than 3 000 sales, customer success and business professionals around the world.&nbsp; &nbsp; We embrace a high-performance culture that promotes growth, success, and opportunity for our employees, clients, and partners.&nbsp;&nbsp;We’re seeking an Account Manager to join our team and support our partners in maximizing the potential of the hardware solutions of a leading IT provider. You’ll collaborate with partners, engaging in outbound calls, meetings, and emails to enhance relationships, optimize solutions, and drive adoption across a diverse portfolio. You'll manage the full sales lifecycle, from initial engagement to ongoing support, ensuring that clients receive exceptional value and service. &nbsp; Join us!  &nbsp; &nbsp; &nbsp;You’ll be responsible for:<ul><li>Achieve revenue-based quotas by selling and renewing Full Hardware Solutions, including PCs and Desktops. Explore upsell opportunities when applicable.</li><li>Operate within a dedicated territory, focusing on business partners that cater to companies with over 150 employees.</li><li>Conduct outbound calls, hold meetings, and manage email communications to engage with your assigned portfolio.</li><li>Manage the complete sales process from initial engagement through discovery, solution proposal, execution, and provide ongoing support to ensure customer satisfaction and retention.</li><li>Work closely with cross-functional teams and management to optimize sales processes and systems for an enhanced customer experience.</li><li>Maintain the customer management system (CRM) to ensure all relevant data is captured in a timely manner&nbsp;</li><li>Work Hours: Initially onsite Monday to Friday from 9:00 to 17:00, with the potential for a hybrid model (up to 2 days remote) based on performance. &nbsp;</li></ul>&nbsp;What we’re looking for:<ul><li>Fluent in English and Norwegian, both written and spoken.</li><li>2-3 years in a sales environment preferred, with a history of achieving individual or team sales quotas/goals.</li><li>Proven ability to communicate effectively with customers in a fast-paced environment, fostering positive relationships.</li><li>Experience with CRM systems, particularly Microsoft Dynamics, is advantageous.</li><li>Excellent verbal and written communication skills.</li><li>Ability to manage multiple priorities effectively, with a track record of success.</li></ul>&nbsp;What we offer:&nbsp;<ul><li>Competitive remuneration package (14 Salaries).</li><li>Performance based bonuses.</li><li>Opportunities for international Career through Concentrix International Mobility program.</li><li>Employee events.</li><li>Private health insurance + Dental Care.</li><li>Daily meal voucher in Up Hellas card per working day.</li><li>Free gym and other well-being activities.</li><li>Free rooftop cinema with Acropolis views.</li><li>Enjoy your lunch break at our brand new corporate cafeteria.</li></ul>&nbsp;You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the "wow" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.&nbsp;

R1684982 B2B Account Manager (Norwegian Speaker)

Are you passionate and naturally driven by sales? Join our fun-loving, multicultural team of #GameChangers at Concentrix Greece and put your German-language sales skills to use in the top professional networking and B2B platform industry.No two days will be the same as you deliver valuable and memorable experiences to a wide range of customers representing some of the world’s leading brands.&nbsp;Key Responsibilities:<ul><li>Manage high-volume of inbound and outbound B2B sales activities, engaging regularly with clients across all stages of the sales funnel.</li><li>Engaging clients regularly on video meetings, via phone, email and social media outreach.</li><li>Identify and engage with alternative decision-makers or points of contact, using tools such as Sales Navigator and other lead generation methods.</li><li>Actively manage and maintain a healthy sales pipeline, driving prospects through each stage of the funnel.</li><li>Qualify leads and transition them seamlessly to the onboarding team to continue the customer journey and buying process.</li><li>Track and report on daily, monthly, and quarterly performance metrics to support sales targets.</li><li>Adhere to defined response-time SLAs and follow the required sales cadences at all times.</li></ul>&nbsp;Requirements:<ul><li>Fluent in English and French (spoken and written).</li><li>Solid knowledge of business development and qualification methodologies, experience in lead generation would be beneficial.</li><li>Minimum of 1.5 years of sales experience, ideally within the tech or digital advertising space.</li><li>Strong organizational and time-management skills, with the ability to work independently.</li><li>Comfortably operating in a fast-paced, constantly evolving IT Sales environment.</li><li>Experience with Salesforce or a similar CRM tool.</li><li>Digital advertising knowledge would be considered as an advantage.</li></ul>&nbsp;What we offer:<ul><li>Full Relocation Support – including flights, accommodation, and transportation</li><li>Indefinite contract</li><li>Competitive remuneration – 14 salaries per year</li><li>Monthly performance-based bonus</li><li>Daily meal voucher (Up Hellas Mastercard)</li><li>Private health &amp; dental insurance</li><li>International career opportunities through our Mobility Program</li><li>A dynamic, supportive work environment with growth potential</li><li>Employee events &amp; team-building activities</li><li>Free gym access, wellness activities, and a rooftop cinema with Acropolis views</li><li>On-site restaurant to enjoy lunch breaks with colleagues</li></ul>&nbsp;You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the "wow" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.&nbsp;Please note that non-EU residents must have a valid work permit in Greece to be considered for employment.&nbsp;

Lead Generation Specialist with French

Description<ul><li>Responsible for the overall site sales forecast while running all operations at the&nbsp;site​.</li><li>Lead a team of sales managers to exceed client targets, achieve business goals, maintain&nbsp;compliant operations and deliver optimal customer&nbsp;experience.​</li><li>Oversee the performance of key sales functions, provide guidance and assistance in the&nbsp;execution of functional responsibilities, help set objectives and achieve established&nbsp;goals.&nbsp;​</li><li>Review, understand and&nbsp;take action&nbsp;regarding sales and productivity results on a weekly and&nbsp;monthly&nbsp;basis&nbsp;​</li><li>Develop best practice documentation procedures and internal communication processes across&nbsp;sales teams and people within site and partner with other regional site leaders to evolve&nbsp;playbooks for incubating, launching, and scaling business&nbsp;processes.​</li><li>Take full ownership and ensure operational excellence to improve all processes, identify&nbsp;process gaps or inefficiencies, and recommend solutions, and contribute to the implementation&nbsp;of those&nbsp;solutions​.</li><li>Identify and communicate local market needs and drive issues to resolution, minimizing impact of&nbsp;potential issues as they&nbsp;arise​.</li><li>Manage overall team sizing and growth in line with&nbsp;Concentrix&nbsp;commitments, while building a&nbsp;world-class talent&nbsp;pool​.Work closely with recruitment team to identify, interview &amp; on-board potential candidates. Develop and maintain process flow. Responsible for setting &amp; tracking sales targets &amp; KPI’s.</li><li>Own and drive all project related activities to achieve quarterly/yearly sales revenue.</li><li>Coach, train &amp; evaluate team leaders to monitor their teams’ daily &amp; weekly performance. Regular interaction with internal and client stakeholders to maintain rhythm of business. Weekly, Monthly, and Quarterly Business Review with client stakeholders to report performance, insights, outlook, and help wanted for current and future quarters. Prepare sales analysis, report and suggest improvements for internal &amp; external management.</li><li>Maintain CRM hygiene &amp; use it as a Single source of truth for forecasting, reporting &amp; analysis purposes. Plan &amp; execute incentive plans &amp; team activities within the allocated budget.</li><li>Maintain an open-communication culture for the team to share their ideas, challenges &amp; perceptions. Single point of contact for the field to advise on important matters for all program related activities on a regular basis. Responsible for providing new &amp; refresh trainings and retaining inside sales talent. Weekly call with reporting manager to understand and identify best practices to achieve set goals. Ability to understand the challenges within the assigned territory and create strategies to address them appropriately.</li></ul>Candidate Profile:<ul><li>Proven Experience of advertisement or digital marketing related sales or business development&nbsp;experience​</li><li>4+ years of program management experience with proven track record of successfully&nbsp;leading teams of 20+ people including 4+ Sales Managers. Familiarity with modern sales techniques and tools&nbsp;preferred.&nbsp;​</li><li>Strong interpersonal skills, excellent written and verbal (English) communications skills -&nbsp;ability to coach team to successfully drive sales over phone, email, video and modern&nbsp;demonstration&nbsp;tools​</li><li>Superior leadership skills with the ability to enable high performers to deliver and motivate&nbsp;under-performers to&nbsp;improve​</li><li>Experience, background and confidence to initiate and drive business strategy discussions&nbsp;with C-level executives and business decision makers around industry drivers and&nbsp;workloads​</li><li>Ability to identify the key aspects of a potential opportunity, nurture the opportunity to&nbsp;close, engage channel partners as needed and manage the customer relationship through&nbsp;success​</li><li>General knowledge of the advertisement industry, with the capacity to learn and retain knowledge&nbsp;about individual systems, processes, products and services quickly and&nbsp;accurately​</li><li>Works well in a diverse team and enjoys a dynamic and changing&nbsp;environment​</li><li>Achievement and success-driven personality, motivated by performance rewards for&nbsp;exceeding annual sales goals through strategic sales leadership and strong cross business&nbsp;collaboration​</li><li>Experience using Microsoft Office Suite applications Dynamics CRM or other CRM&nbsp;experience is a&nbsp;bonus​</li><li>Experience with the Microsoft Advertisement platform is a plus&nbsp;​</li><li>Bachelor's Degree or equivalent work experience&nbsp;required​</li></ul>

Executive Business to Business Sales Manager

Essential Functions/Core Responsibilities&nbsp;<ul><li>Lead, develop, and motivate the team(s) to achieve specific business targets and meet assigned performance targets weekly/monthly/quarterly, ensuring high customer satisfaction</li><li>Provide accurate weekly, monthly, and quarterly sales forecasting, execute all required customer success motions and ensure data recorded in the CRM is accurate and up to date</li><li>Act as an enabler to remove both internal and external roadblocks and help team to resolve challenges in support of sales opportunities</li><li>Monitor and drive team call time and productivity and conduct weekly performance reviews and weekly coaching sessions with all team members</li><li>Analyze data, performance, and customer experience trends to develop and implement strategic sales plays and best practice for client/specific territories</li><li>Stay current on developments in client products/services and within the market and ensure the team is informed on the latest trends and market direction</li><li>Act as a point of escalation for the client and respond in a timely manner to any issues</li><li>Maintain a balanced level of communication with Sales Director and external facing client to ensure strategic client relationship is fostered and developed</li><li>Effective client management having a clear view on account and how to maximize revenue as well as effectively communicating quarterly objectives to client</li><li>Work closely with client contact on reporting and forecasting</li><li>Ensure team alignment to achieve operating plan targets, sales targets, and client performance targets (CPTs)</li><li>Work with internal functional resources and external partners to develop an effective coaching and training platform, targeted around customer success and revenue retention motions and skills, ensuring on-going development of the team</li><li>Coordinate team incentives and SPIFs (Sales Performance Incentive Fund)</li><li>Ensure high level of professionalism during all interactions with team and client</li><li>Effectively partner and build strong business relationships with both internal and external stakeholders to ensure customer expectations are met</li><li>Collaborate with cross-functional teams and management to optimize sales processes, systems and achieve a superior customer experience</li><li>Lead team to effectively influence buying/renewal process to achieve greater client satisfaction</li></ul>&nbsp;&nbsp;&nbsp;QualificationsRequired Qualifications• Minimum 3 years of proven work experience in a sales leadership role (or similar)• Consistent track record of success with a passion for exceptional customer experience and driving team results• Must be well-versed in High Performance Selling methodologies• Results-driven, analytically proficient, strategically minded with an operational outlook• Excellent people management, leadership, and coaching skills• Strong record of developing and retaining high potential employees• Experience in a fast-paced high-volume sales environment with tight deadlines in a dynamic working environment• Excellent listening and problem-solving skills• Excellent verbal and written communication skills, both internally and externally• Ability to maximize revenue through best practices• Highly organized with the ability to handle multiple priorities• Strong knowledge of Microsoft Office programs• Demonstrated ability to prioritize and multi-task in a time-sensitive environment• Demonstrated ability to make timely and sound decisions; make decisions under conditions of uncertainty or limited data; evaluate short- and long-term consequences• Execute high level of independent judgement and critical thinking• Professional and polished demeanorPreferred Qualifications• Bachelor’s degree• Experience working with Salesforce.com or similar CRM preferred

Sales Team Leader - Czech + English Speaker (Relocation Support - Athens)

Essential Functions/Core Responsibilities• Produce ad hoc reports, trending data, and respond to client inquiries• Provide consultation to business leaders on reporting needs, trend analysis and report improvement opportunities• Coordinate the implementation of reporting processes• Develop new reports/graphs, production schedules, and additions/deletions from existing reports• Utilize new data sources for report development• Communicate with project managers to understand client report needs• Produce and verify daily electronic reports using reporting tools• Distribute reports to internal and external clients via e-mail and electronic feeds• Maintain existing reports as well as monthly and year-to-date summaries• Develop trending reports on a request basisCandidate Profile• Bachelor's Degree in related field from a four-year college or university with two to four years of relevant experience preferred• At least 9 months experience in Concentrix or 6 months in Concentrix in targeted role• Experience as BI Analyst, BI Associate, Data Analyst is required• Experience with call center business and computer support systems preferred• Knowledge of database technology (ETL,RDBMS,T-SQL and SQL)• Demonstrated ability to multi-task, prioritize, and meet timelines on deliverables• Demonstrated knowledge of reporting solutions ( Excel, Power BI, Domo)• Demonstrated ability to advocate reporting solutions in support of customer business goals and strategies• Strong communication skills, both written and verbal in English C1• Proficient in Microsoft Office• Self-starter, sense of urgency, and works well under pressure.• Strong attention to analytics and data management.• Sense of professionalism and ability to develop relationships.• Willingness to work on site from our office in Athens

Concentrix Greece

team leader with german