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We are seeking a dedicated and guest-focused Villa Guest Services colleague who embodies Aman’s commitment to warm, intuitive and personalised hospitality to join Amanzoe, in the Peloponnese, Greece. Reporting to the Villas Supervisor, this role supports the overall villa operation by assisting with guest needs, maintaining villa readiness and ensuring a seamless experience throughout the guest journey. This hands-on position requires reliability, attention to detail and a passion for providing exceptional service.Responsibilities<ul><li>Assist in providing thoughtful, personalised and customer-focused service to villa guests.</li><li>Support the villa team in preparing villas for arrival and ensuring all areas are well equipped and immaculate.</li><li>Maintain cleanliness, organisation and readiness across villa premises.</li><li>Ensure that all villa areas remain tidy and presentable at all times.</li><li>Respond promptly to guest needs and requests, providing warm and professional assistance.</li><li>Collaborate closely with Villa Hosts and the wider villa team to ensure seamless operations.</li><li>Assist with delivering amenities, equipment and supplies to villas as needed.</li><li>Uphold Aman’s service standards, contributing to an atmosphere of calm, order and refinement.</li></ul>Requirements<ul><li>Minimum 2 years of experience in a similar role within housekeeping, residences or villa operations, preferably in a luxury hotel.</li><li>A degree in Hospitality Management is considered an asset.</li><li>Good command of English to support high-quality guest interactions.</li><li>Strong organisational and time management skills.</li><li>A reliable, detail-oriented and guest-focused mindset aligned with Aman values.</li><li>Ability to collaborate effectively within a team environment.</li><li>You must have the legal right to work in Greece.</li></ul>BenefitsAt Aman Group, we believe that our colleagues are at the core of our success. We offer a competitive benefits including exciting international career opportunities in a company that is expanding rapidly. We prioritise and support your career journey, making you feel valued, included and at home.<ul><li>Discount on Food and Beverage outlets.</li><li>Discount on Aman Retail boutique.</li><li>Provided uniform.</li><li>Employee Wellness Program including complimentary Yoga, Tennis and Gym classes.</li><li>Amanzoe Elite Program with discounts at various restaurants and local stores.</li><li>Colleague events including Party and Family Day.</li><li>Access to Open Sesame training platform.</li><li>Accommodation.</li><li>Monthly utility allowance (electricity and water).</li><li>Meal and coffee breaks while on duty.</li><li>Colleague bus transport.</li></ul>If you thrive in an ultra-luxury environment and are passionate about warm and personalised hospitality where every detail matters, we invite you to apply to join us on our journey.

Villa Guest Services

We are seeking a dedicated and service-driven Head of Villa Hosts who embodies Aman’s commitment to personalised, intuitive and exceptional hospitality to join Amanzoe, in the Peloponnese, Greece. Reporting to the Villa Manager, the Villa Supervisor oversees all aspects of villa operations, ensuring seamless communication, refined service delivery and consistent support for Villa Hosts. This hands-on leadership role requires strong organizational skills, professionalism and a genuine passion for creating memorable villa experiences for our guests.Responsibilities<ul><li>Ensure that all villa operations are performed to Aman standards with diligence and precision.</li><li>Lead and support the Villa Hosts, including conducting daily briefings with the team.</li><li>Implement resort policies and procedures, providing corrective training when needed.</li><li>Ensure accurate sharing of guest information across relevant departments.</li><li>Respond promptly and professionally to guest inquiries and concerns.</li><li>Handle guest complaints calmly and diplomatically, offering swift and effective solutions.</li><li>Assist in planning activities, excursions and special arrangements for guests.</li><li>Safeguard the wellbeing and performance of team members.</li><li>Anticipate guest needs proactively and exceed expectations to enhance satisfaction.</li><li>Ensure the team is equipped with the necessary tools to provide exceptional service.</li><li>Inspect villas prior to guest arrival, ensuring readiness and immaculate presentation.</li><li>Oversee the guest journey throughout their stay, ensuring a seamless and memorable experience.</li></ul>Requirements<ul><li>Strong knowledge of Food and Beverage operations.</li><li>Proficiency in Micros.</li><li>Professional, diplomatic and guest-focused attitude.</li><li>Fluency in English.</li><li>Refined public relations and interpersonal skills.</li><li>Excellent communication skills and email etiquette.</li><li>Ability to manage stress and multitask effectively.</li><li>Strong teamwork mindset.</li><li>Proficiency in Microsoft Office (Word, Excel, PowerPoint).</li><li>You must have the legal right to work in Greece.</li></ul>Benefits At Aman, we believe in investing in our people. We offer a range of benefits to support personal well-being and professional development in a nurturing and inspiring environment.<ul><li>Single accommodation with a monthly utility allowance (electricity and water)</li><li>Access to eCornell and Open Sesame training platforms</li><li>Uniform and transportation provided</li><li>Discount on Amanzoe’s F&amp;B outlets and boutique</li><li>Participation in the Amanzoe Elite Program (local discounts)</li><li>Staff meals and coffee breaks during shifts</li><li>Complimentary wellness activities (yoga, tennis, gym classes)</li><li>Annual staff party and Family Day</li><li>Opportunities for career advancement across the Aman Group</li></ul>If you thrive in an ultra-luxury environment and are passionate about warm and personalised hospitality where every detail matters, we invite you to apply to join us on our journey.

Head Of Villas Hosts

We are currently looking for a dedicated and detail-oriented Executive Housekeeper to lead our Housekeeping team at Amanzoe. Reporting directly to the Rooms Division Manager, the Executive Housekeeper is responsible for overseeing all housekeeping and laundry operations, ensuring that the highest levels of cleanliness, comfort, and service are maintained throughout the resort. This is a key leadership role requiring strong organizational and team management skills, with a focus on delivering exceptional guest experiences.Responsibilities<ul><li>Lead and manage the day-to-day operations of the Housekeeping and Laundry departments.</li><li>Develop and implement departmental standards, policies, and procedures.</li><li>Prepare, manage, and monitor the housekeeping budget, including inventory and cost control.</li><li>Oversee staff recruitment, onboarding, training, performance evaluations, and scheduling.</li><li>Conduct regular inspections of guest rooms, public areas, and back-of-house spaces to maintain quality standards.</li><li>Maintain sufficient inventory of linen, supplies, amenities, and uniforms.</li><li>Ensure proper use and maintenance of cleaning equipment and materials.</li><li>Coordinate with other departments to ensure seamless service delivery.</li><li>Ensure compliance with health, safety, hygiene, and security regulations.</li><li>Manage guest feedback and handle complaints in a professional and efficient manner.</li><li>Conduct regular departmental meetings to communicate updates, motivate the team, and monitor performance.</li><li>Provide leadership, mentorship, and support to the housekeeping team to promote development and high morale.</li><li>Monitor and maintain departmental documentation and reports.</li></ul>Requirements<ul><li>A university degree or college diploma in Hospitality Management or Business Administration.</li><li>8–10 years of housekeeping experience in luxury hospitality, including at least 2–3 years as Assistant Housekeeper.</li><li>Previous experience in a pre-opening environment is considered an asset.</li><li>Proficient in Microsoft Office and housekeeping software systems.</li><li>Strong operational knowledge of housekeeping procedures, tools, and cleaning products.</li><li>Excellent communication and interpersonal skills.</li><li>Fluency in English, both written and spoken.</li><li>Strong leadership, organizational, and time-management abilities.</li><li>Ability to work under pressure, multitask, and resolve guest concerns effectively.</li><li>Sound understanding of health, hygiene, and safety practices in the hospitality sector.</li><li>Right to live and work in Greece without the need for company-supported work permits.</li></ul>Benefits &nbsp;At Aman, we believe in investing in our people. We offer a competitive benefits package and exciting career growth opportunities in a company that is expanding globally.<ul><li>Discount on F&amp;B Outlets</li><li>Discount on Boutique</li><li>Work Wear Allowance</li><li>Employee Wellness Program including complimentary yoga, tennis, and gym classes</li><li>Amanzoe Elite Program (discounts on local restaurants and stores)</li><li>Staff Party and Family Day Events</li><li>Access to Typsy and E-Cornell Training Platforms</li><li>Single Accommodation</li><li>Monthly Utility Allowance (Electricity and Water)</li><li>Meal and Coffee Breaks while on Duty</li><li>Staff Bus</li><li>On-site Gym Access</li><li>Private Health Insurance</li><li>Laundry Allowance</li></ul>

Job Ads Heavy Equipment Operator Peloponnese, Tourism / Hotels

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Amanzoe

head of villas hosts

Amanzoe

executive housekeeper - amanzoe

Amanzoe

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