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Orismenou

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PURPOSE OF POSITION<ul><li>The Sous Chef assists the Chef de Cuisine and/or Executive Chef to oversee the entire assigned Galley operation, by consistently monitoring and checking all food preparation areas over the course of the day and controlling the opening &amp; service hours of the Service Line.</li><li>You are required to be in charge and in full control of the Galley operation of the assigned area in the absence of the Chef de Cuisine or/and Executive Chef.&nbsp;</li><li>It is your responsibility to ensure safe, quality food production, and to create a friendly, guest-oriented service culture to ensure Guest satisfaction and repeat business, which in turn, will increase revenue and profitability of the company.</li></ul> YOUR RESPONSIBILITIES<ul><li>Hold excellent cooking skill, with the flair and creativeness to enhance buffet presentations; control the breakdown after each service, in conjunction with the Chef de Partie.</li><li>Work closely with the Kitchen Steward in order to accomplish tasks related to inventory, equipment control &amp; maintenance etc.; countercheck daily Storeroom deliveries, for accuracy; regularly check fresh produce chillers, together with Galley Management, to avoid shortages/wastage during the cruise; ensure proper use of the menu checklist and recipe reviews.</li><li>Ensure that all Galley personnel transport their provisions with the correct utensils.</li><li>Assist in conducting the Dinner Service Line, which includes but is not limited to, ensuring smooth and efficient service, presentation, and final plating; and tour all outlets during service hours.</li><li>Minimize equipment loss/damage and maintain immaculate cleanliness standards by enforcing “clean as you go” work habits in relevant areas, and by applying safe working policies and procedures, according to all Public Health Policies, and ensuring that all equipment is sanitized and returned accordingly, after each use.</li><li>Be present during loadings for quality control and assurance; assist the Executive Chef with supervising the Galley operation and preparing requisitions for all Catering equipment.</li><li>Ensure that the Galley/adjacent areas are ready for any announced and/or unannounced Public Health inspections, done either by the Ships’ Management or local authorities (public health inspectors). The Sous Chef must be present for all inspections; ensure that all menus, recipes, methods, and specifications are adhered to, and are in line with the quality and cleanliness of all Public Health Policies and Viking’s STAR Service Standards.</li><li>Assist the Executive Chef with preparing additional working schedules (Embarkation Day, Special Functions, etc.) for Galley personnel; have an in-depth understanding of the working hours policies and procedures; be familiar with crew contracts and work schedule hours/week, to maintain working hours paperwork and if necessary, correct entries for payroll.</li><li>Lead and support a multi-cultural team, maximizing crew satisfaction, productivity and retention; meet with Team Leaders on a daily basis for “The Daily Reunion”, to provide feedback &amp; operational updates as well as to ensure that your department is performing to Viking’s STAR Service Standards.</li><li>Appoint and enforce specific job responsibilities to all key personnel working under the direction of the Sous Chef and establish the manner and means to train personnel.</li><li>Provide competent leadership to all direct reports. Responsibilities include, but are not limited to: Conducting performance reviews, including discipline as needed, ensuring Maritime Labor Convention (MLC) compliance and onboard training, succession planning, crew communication and recognition.</li><li>Ensure you always wear the appropriate and task specific Personal Protective Equipment (PPE) as required for your duties onboard. Always use correct lifting techniques to prevent injuries.</li><li>Always uphold impeccable grooming standards within your team by complying with Viking’s Image and Uniform Standards.</li><li>Ensure that company property is appropriately secured and protected, especially during rough weather conditions, to prevent unnecessary loss or damage.</li><li>Positively contribute to achieving/succeeding Culinary KPI goals (quality &amp; financial) for the Culinary Department; have full knowledge about safety &amp; security procedures and can operate in line with all Public Health, Environmental and Safety &amp; Security Policies; participate in all training concerning onboard training, safety &amp; security, fire prevention, evacuation exercises as required by the company.</li><li>Temporarily replace/takeover the Chef de Cuisine’s position (with necessary training), at any given time.</li><li>This document describes the primary activities, duties, and responsibilities of this position. Your manager or supervisor may assign additional duties and responsibilities to you.</li></ul>&nbsp;YOUR PROFILE<ul><li>A required minimum of eight years’ culinary experience, including three years as a Sous Chef or similar position, within a premium brand hospitality environment; advanced culinary skills are required.</li><li>Fluent in English - must have excellent English communication skills to clearly interpret and orate documents, such as menus and recipes.</li><li>Must have experience in leading multi-cultural teams; flexible, stress management (how stress is brought into the team) abilities, committed team player, exceptional work ethic, effective communications skill; strong administration skills are preferred and must be proficient with PC based databases, spread sheets, and word processing systems.</li><li>Guest-focused, service-oriented, positive personality, professional appearance and impeccable hygiene standards are required, with excellent knowledge of all Public Health Policies</li><li>Team builder with effective motivational skills and coaching abilities, with a demonstrable comprehensive knowledge of Public Health and Sanitation compliance</li><li>Must be at least twenty-one (21) years old, able to physically handle 50+ lbs. (30KGs) on a daily basis, and work a minimum of eleven hours a day, seven days a week.</li><li>Previous cruise industry experience is an advantage.</li></ul> GUIDELINES AND REGULATIONS<ul><li>Implement Standard Operating Procedures &amp; STAR Service Standards within the department.</li><li>Ensure appropriate appearance and clothing according to the updated Grooming Standards.</li><li>The company reserves the right to change/extend this job description if necessary, at any point of time during her/his employment.</li></ul>&nbsp;&nbsp;Position:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Sous Chef&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Supervisor:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Executive ChefDirect reports:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Direct reports:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Chef de Partie, Assistant Chef de Partie, Cook, Assistant CookLine manager:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Chef de Cuisine or/and Executive Chef&nbsp;&nbsp;

OCEAN - Sous Chef

When you join our team, you are more than just an employee. You are a member of the TTEC family. That's why we offer many development opportunities and benefits that support your quality of life, goals and future needs.&nbsp;Apply now and join us!&nbsp;Who we are:&nbsp;In a nutshell, we use a blend of technology and people to help clients provide a great experience to their customers, build customer loyalty, and grow their business!&nbsp;Look at it this way... Do you remember that frustrating customer experience you had companies in the past? We fix it! It’s a complex job. It takes more than just retraining the customer service associate who helped you, or providing him the technology to have your information at his fingertips, or re-doing the website on which you searched for information. It takes assessing every single touchpoint that you might have with the company—from researching one of their products, to purchasing the product, to using the product, to receiving support—then putting in place the people, technology, processes and mindset needed to make your experience at each touchpoint the best it can be.&nbsp;That’s what we help some of the biggest and most recognizable brands in the world do! And we help them do it as efficiently and profitably as&nbsp;possible.&nbsp;You&nbsp;may find more information about us below:&nbsp;https://www.ttecjobs.com/en/what-we-do&nbsp;(opens in new window)So, are you ready?&nbsp;About the role:&nbsp;<ul><li>Providing administrative support to Human Resources executives.&nbsp;</li><li>Process documentation and prepare reports relating to personnel activities (staffing, recruitment, training, performance evaluations&nbsp;etc).&nbsp;</li><li>Coordinate HR projects (meetings, training, surveys&nbsp;etc).&nbsp;</li><li>Assist our recruiting team&nbsp;to source candidates and update our database.&nbsp;</li></ul><ul><li>Assist in payroll preparation by providing relevant data.&nbsp;</li><li>Conduct initial orientation to newly hired employee.&nbsp;</li><li>Communicate with public services when necessary.&nbsp;</li><li>Assisting with day to day operations of the HR functions and duties.&nbsp;</li><li>Compiling and update employee records.&nbsp;</li></ul>You’re the right fit for the position if you have:&nbsp;<ul><li>Minimally 6 months of experience in HC role</li><li>Fluent in English &amp; Greek.</li><li>High level of integrity, judgement and follow-through.&nbsp;</li></ul><ul><li>Strong attention to detail.&nbsp;</li><li>Great&nbsp;communication and&nbsp;interpersonal skills.&nbsp;</li><li>Proven track record of HR experience.&nbsp;</li><li>Desire to achieve goals.&nbsp;</li></ul>Desirable criteria:&nbsp;<ul><li>Previous experience in BPO.&nbsp;</li><li>Experience in a multilingual environment.&nbsp;</li></ul>What we are offering:&nbsp;<ul><li>Being part of a team of top class professionals, growing and developing in an innovative and fast paced environment.&nbsp;</li><li>Competitive salary.&nbsp;</li><li>Paid annual leave, 25 days per year.&nbsp;</li><li>Career development opportunities with a global organization.&nbsp;</li><li>Tuition Reimbursement program</li><li>Private medical and life insurance plan</li><li>Quartely performance bonus</li></ul>

Human Capital Generalist Temporary 6 Months

PURPOSE OF POSITION<ul><li>The Chef de Cuisine (CDC) supervises and manages the entire Galley of the venue assigned to them, ensuring the smooth operation of all events, food preparation, presentation and delivery, over the course of service in that venue, and that the quality standards &amp; procedures are in line with Company Procedures and STAR Service Standards.</li><li>You are required to serve as a link between your assigned Galley and the Main Galley.</li><li>It is your responsibility to ensure safe, quality food production, and to create a friendly, guest-oriented service culture to ensure Guest satisfaction and repeat business, which in turn, will increase revenue and profitability of the company.</li></ul> YOUR RESPONSIBILITIES<ul><li>In conjunction with the Sous Chef, the CDC is fully responsible for the entire Galley of the assigned venue, which includes but is not limited to food safety, creativity, cleanliness, staff management, time management, repair &amp; maintenance, public relations and guest interaction.</li><li>Visit the assigned Galley venue as often as possible during the course of service, in conjunction with the assigned Head Waiter, checking every table and ensuring that Guests are provided with the best meal/service possible; follow up on negative feedback received; monitor reports such as Voyage\Cruise Report, to identify opportunities to improve Guest service and satisfaction.</li><li>Assist the Executive Chef to prepare requisitions for all catering equipment to ensure a productive operation.</li><li>Assist all Section Heads in areas of responsibility to countercheck all food requisitions and make the necessary adjustments; regularly collect and enter all meal count figures from the assigned galley, into the meal count system; monitor/control flagged and expensive item requisitions; check meat, fish &amp; seafood ordering &amp; thawing procedures; tour all storerooms frequently and assist the Provisions Team; conduct menu briefings every two days or as often as required.</li><li>Countercheck daily deliveries from the Storeroom to ensure its accuracy.</li><li>Ensure that all menus, recipes, methods and specifications are adhered to, and spot-check all venues serving food on a daily basis to ensure that all food outlets &amp; displays are in line with the quality &amp; cleanliness of Viking’s Standards and all Public Health Policies. Visit various food preparation stations &amp; conduct random tastings to correct any discrepancies (quality/taste/appearance) immediately.</li><li>Be familiar with the Human Resources Manual &amp; Shipboard Training; have an in-depth understanding of the working hours policies &amp; procedures; be familiar with crew contracts and work schedule hours/week, to maintain working hours paperwork and if necessary, correct entries for payroll.</li><li>Lead and support a multi-cultural team, maximizing crew satisfaction, productivity and retention; meet with Team Leaders on a daily basis for “The Daily Reunion”, to provide feedback &amp; operational updates as well as to ensure that your department is performing to Viking’s STAR Service Standards.</li><li>Regularly inspect that the mise-en-place for all areas are prepared 15 minutes prior to service.</li><li>Appoint and enforce specific job responsibilities to all key personnel working under the direction of the Chef de Cuisine and establish the manner and means to train personnel.</li><li>Provide competent leadership to all direct reports. Responsibilities include, but are not limited to: Conducting performance reviews, including discipline as needed, ensuring Maritime Labor Convention (MLC) compliance and onboard training, succession planning, crew communication and recognition.</li><li>Ensure you always wear the appropriate and task specific Personal Protective Equipment (PPE) as required for your duties onboard. Always use correct lifting techniques to prevent injuries.</li><li>Uphold impeccable grooming standards within your team at all times by complying with Viking’s Image and Uniform Standards.</li><li>Ensure that company property is appropriately secured and protected, especially during rough weather conditions, in order to prevent unnecessary loss or damage.</li><li>Become knowledgeable and ensure your team are knowledgeable about itinerary-related ports of call, shore excursions and shipboard activities such as events, entertainment and programs.</li><li>Positively contribute to achieving/succeeding Culinary KPI goals (quality &amp; financial) for the Culinary Department; have full knowledge about safety &amp; security procedures and can operate in line with all Public Health, Environmental and Safety &amp; Security Policies; participate in all training concerning onboard training, safety &amp; security, fire prevention, evacuation exercises as required by the company.</li><li>Demonstrate the ability to take over the Executive Chef’s position for a temporary period (with the necessary training) at any given time, assist with Cooking Demonstrations, as required.</li></ul>This document describes the primary activities, duties and responsibilities of this position. Your manager or supervisor may assign additional duties and responsibilities to you.&nbsp;YOUR PROFILE<ul><li>A required minimum of ten years’ culinary experience, including three to four years of experience as a Chef de Cuisine or similar position, within a premium brand hospitality environment; advanced culinary skills, are required. Previous haute-cuisine education is an advantage.</li><li>Fluent in English - must have excellent English communication skills to clearly interpret and orate documents, such as menus and recipes.</li><li>Must be able to effectively handle complex situations, including managing interactions with guests.</li><li>Must have experience in leading multi-cultural teams; flexible, stress resistant, committed team player</li><li>Guest-focused, service-oriented, positive personality, professional appearance and impeccable hygiene standards are required.</li><li>Team builder with effective motivational skills and coaching abilities, with a demonstrable comprehensive knowledge of Public Health and Sanitation compliance</li><li>Must be at least twenty-one (21) years old, able to physically handle 50+ lbs. (30KGs) on a daily basis, and work a minimum of eleven hours a day, seven days a week.</li><li>Previous cruise industry experience is an advantage.</li></ul> GUIDELINES AND REGULATIONS<ul><li>Implement Standard Operating Procedures &amp; STAR Service Standards within the department.</li><li>Ensure appropriate appearance and clothing according to the updated Grooming Standards.</li><li>The company reserves the right to change/extend this job description if necessary, at any point of time during her/his employment.</li></ul>&nbsp;Position:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Chef de Cuisine&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Supervisor:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Executive ChefDirect reports:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Sous Chef, CDP, Asst. CDP, Cook, Asst. CookLine manager:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Executive Chef

OCEAN - Chef de Cuisine

As&nbsp;HR Business Partner - Manufacturing, you will work closely with the HR, Operations &amp; Payroll team, to ensure smooth HR operations, confidentiality and punctuality regarding all HR processes and policies. This position plays a key role in providing both operational and strategic human resources support to develop and coordinate programs which directly support the achievement of business objectives. This position supports the site managers in managing the day-to-day Human Resources functions including recruiting and selection, performance management, talent development, employee relations, total rewards, onboarding, policy implementation, employee engagement, communication activities, and employment law compliance.&nbsp;What you'll do:&nbsp;HR Services&nbsp;<ul><li>Participate in developing department goals, objectives and systems</li><li>Assist in evaluation of reports, decisions and results of department in relation to established goals</li><li>Recommend innovative approaches, policies and procedures to affect continual improvements in efficiency to the department and service performed</li><li>Assist in preparation and review of Annual HC Planning and Annual Budget</li><li>Support annual HR processes (merit cycle, talent reviews, calibration).</li><li>Implement global HR initiatives and ensure local activities are aligned to the global HR strategy</li><li>Partner with HR Centers of Excellence (COEs) including Talent Acquisition, Total Rewards, People &amp; Culture, and HR Operations</li></ul><ul><li>Ensure compliance with BIC requirements</li><li>Follow up of the EHS group guideline</li></ul>&nbsp;Recruitment&nbsp;<ul><li>Collaborates closely with the Talent Acquisition Center of Excellence and the Manufacturing Recruiter to ensure timely and effective staffing of all manufacturing positions.</li><li>Acts as the strategic liaison between Manufacturing and the TA teams, ensuring full alignment between workforce planning needs and recruitment priorities.</li><li>Opens and manages requisitions in SuccessFactors (SF), ensuring accuracy of job information, approval flows, and coordination with TA teams for a smooth hiring process.</li><li>Supports the development of talent pipelines for critical and hard‑to‑fill manufacturing roles, providing insights on market trends, skill gaps, and talent availability.</li><li>Ensures effective communication and collaboration across functions to optimize sourcing strategies, interview panels, and hiring decisions.</li><li>Monitors progress of active searches, proactively escalating risks or delays, and driving actions to meet business deadlines and staffing goals.</li></ul>&nbsp;Performance Management / Talent Development&nbsp;<ul><li>Drive the Talent and Performance Management processes, talent identification and succession plans management, and elaboration of individual development plans</li><li>Manage the annual objective process and support the Business Performance Management System (SAP SuccessFactors)</li><li>Work closely with Managers to assess training and organization development needs</li><li>Detect and analyze the training needs for each area aligned with the priorities and business strategy and create the training schedule</li><li>Coordinate all practicalities with training providers</li><li>Administer and provide customer support of BIC’s Learning Management Software and Performance Management tool (SAP SuccessFactors)</li><li>Responsible for Engagement Surveys implementation &nbsp;</li></ul>&nbsp;Employee Relations / Engagement&nbsp;<ul><li>Support all aspects of labor and employee relations including investigations; grievances; counseling to management; conflict mediation and resolution; disciplinary procedures etc.</li><li>Responsible for remaining up to date on relevant employment laws and other human resources compliance issues</li><li>Communicate engagement results, develop and execute the functional engagement action plans</li><li>Partner with Group HR and Corporate Communications on company event planning, execution and feedback for BIC</li><li>Participate actively in Corporate Social Responsibility Actions (Global &amp; Local)</li><li>Responsible for the creation and distribution of internal announcements through the company’s corporate communication platform</li><li>Represent HR team in various hearings</li></ul>&nbsp;Reporting&nbsp;<ul><li>Maintain human resource information systems records ensuring data accuracy and compiles reports from the database</li><li>Handle HR Reporting and Dashboard (i.e. SF, Power BI)</li><li>Prepare, deliver and analyze HR and operational data (turnover, absenteeism, training hours, productivity trends) to identify people-related risks and opportunities.</li></ul>&nbsp;&nbsp;Site-Level HR Responsibilities&nbsp;<ul><li>Coordinate and deliver site-wide events (e.g., town halls, recognition events, health &amp; wellness activities, CSR initiatives).</li><li>Manage site communication, ensuring clarity, consistency, and alignment with corporate messages.</li><li>Act as the site policy owner: implement HR policies, communicate updates, ensure compliance, and provide training when needed.</li><li>Serve as a central HR point of contact for ad hoc requests, queries, and employee needs.Knowledge &amp; skills&nbsp;</li></ul>&nbsp;What you'll bring to BIC:&nbsp;<ul><li>B.Sc. Degree in Human Resources or Business Administration, or related discipline. M.Sc. in relevant field will be considered as a plus</li><li>At least 3 years of working experience in a similar role, preferably in a multinational environment.</li><li>Previous HR experience in a Plant is a mandatory requirement</li><li>Proven experience with tools and technology including an Applicant Tracking System, Local Job Boards, Human Capital Management System (preferably SAP SuccessFactors)</li><li>Excellent command of English language (both written and verbal)</li><li>Advanced PC literacy (especially MS Office)</li><li>Strong knowledge of employment law and labor relationsCompetencies</li><li>Business acumen with understanding of manufacturing operations</li><li>Strong sense of ownership and accountability</li><li>Team player, proactive, creative and able to multi-task</li><li>Ability to work autonomously in a fast-paced, dynamic environment.</li><li>Written and oral communication skills, excellent organizational and interpersonal skills</li><li>Analytic and problem-solving skills</li><li>Ability to prioritize workload and demonstrate agility in decision making</li><li>Ability to learn new systems &amp; processes</li><li>Results orientation and proactive mindset</li><li>Adaptability and resilience</li><li>Ability to handle sensitive issues with a high degree of confidentiality</li></ul>

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ocean - sous chef

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human capital generalist temporary 6 months

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ocean - chef de cuisine

Viking

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BIC

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