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The Sales Trainer facilitates and delivers targeted, focused training to teach and strengthen client-specific knowledge and skills, including sales processes and systems. The Sales Trainer collaborates with internal and/or external stakeholders to deliver responsive programs and content designed to support the needs of the business, promoting efficiency, and increasing productivity. Works under moderate supervision with some latitude for independent judgement.DescriptionResponsibilities:• Ensure new employees receive comprehensive, client-specific onboarding and training toenhance job-specific knowledge and skills• Provide employees with skills-based, client-specific coaching and training to supportachievement of specific weekly/monthly/quarterly operating plan targets, sales targets,assigned performance targets, and high customer satisfaction• Partner with internal and external stakeholders to develop and deliver an effectivetraining and development program designed to enhance client-specific sales knowledgeand skills associated with any of our sales motions• Analyze data, performance, and customer experience trends to develop and implementstrategic sales plays and best practices for client/specific territories• Oversee, measure, and validate the delivery and quality of provided training• Track the effectiveness of training interventions through various assessment tools• Collaborate with internal and/or external stakeholders to optimize sales processes andsystems to achieve a superior customer experience• Maintain a high level of communication with internal stakeholders to ensure strategicclient relationship is fostered and developed• Maintain high level of knowledge and understanding about the client, customerinteraction, and evolving business environment for relevant training content creationand/or delivery• Help create a culture of continuous learning where individuals take responsibility for theirown development, competence, and performanceCandidate profile:<ul><li>Bachelor’s degree or equivalent experience preferred</li><li>3+ years of experience working in a customer service, training, or sales capacity preferred</li><li>At least 9 months experience in Concentrix or 6 months in Concentrix in targeted role</li><li>Subject matter expert and proven leader within peer group</li><li>Prior experience in high volume calling preferred</li><li>Experience working with Salesforce.com or similar CRM strongly preferred</li><li>Strong technical skills in MSOffice</li><li>Proven ability to prioritize concurrent projects and demonstrate project management</li><li>skills</li><li>Ability to communicate and demonstrate various strategies, platforms, and skills to varied</li><li>audience</li><li>Detail-oriented and proficient communication skills</li><li>Willingness to work on site from our office in Athens</li><li>Fluency in English C1</li><li>Italian, Spanish, German, French fluency will be considered an advantage</li></ul>

Sales Trainer with English

The Sales Development Representative plays a critical role in driving top-of-funnel growth across a defined segment or product. This role is responsible for identifying, engaging, and qualifying prospective customers through inbound and outbound prospecting. By uncovering client needs, educating prospects, and generating qualified opportunities, the SDR directly contributes to pipeline development and overall revenue performance. The position requires strong communication skills, curiosity, and the ability to operate in a fast-paced, high-growth environment. Responsibilities<ul><li>Generate new business opportunities through inbound and outbound prospecting, including email, phone, social channels, events, and campaigns.</li><li>Identify, research, and qualify prospective clients by understanding their needs, challenges, and readiness to engage with sales.</li><li>Create and execute outreach sequences, including personalized email campaigns and cold-calling to map and penetrate accounts.</li><li>Engage existing customers as needed to identify cross-sell or expansion opportunities across a defined segment or product (as applicable to the team).</li><li>Educate and nurture leads to progress them toward a qualified meeting or next step in the buyer journey.</li><li>Maintain accurate and up-to-date lead and activity data in CRM and sales engagement tools.</li><li>Collaborate with Account Executives to ensure smooth and effective handoff of qualified opportunities.</li><li>Partner with Sales, Marketing, and other teams to continuously refine lead-generation processes, messaging, and workflow improvements.</li><li>Achieve or exceed monthly and quarterly targets for qualified meetings, Sales Qualified Opportunities, and pipeline contribution.</li><li>Participate in ongoing training, coaching, and skill development. </li></ul>Qualifications<ul><li>Experience in a sales development, business development, or outbound commercial role (experience level may vary depending on team needs).</li><li>Native fluency in Arabic</li><li>Strong communication and interpersonal skills, with the ability to engage prospects across multiple channels.</li><li>Ability to work effectively in a fast-paced, dynamic, and remote-friendly environment.</li><li>Highly organized, self-motivated, and able to manage multiple priorities and outreach activities simultaneously.</li><li>Proven track record of meeting or exceeding activity and pipeline-generation targets.</li><li>Comfortable working autonomously, taking initiative, and sourcing solutions independently.</li><li>Experience with CRM systems and sales engagement tools is a plus.</li><li>Entrepreneurial mindset with a strong growth orientation; adaptable to changes in process, product, or market focus.</li><li>Strong written communication skills, including the ability to craft compelling outreach messages and campaign sequences.</li><li>Experience in HR tech, fintech, or high-growth startup environments is beneficial but not required.</li></ul>Total RewardsOur workforce deserves fair and competitive pay that meets them where they are. With scalable benefits, rewards, and perks, our total rewards programs reflect our commitment to inclusivity and access for all.&nbsp;Some things you’ll enjoy<ul><li>Stock grant opportunities dependent on your role, employment status and location</li><li>Additional perks and benefits based on your employment status and country</li><li>The flexibility of remote work, including optional WeWork access</li></ul>

Sales Development Representative, SMB | MENA

The Sales Development Representative plays a critical role in driving top-of-funnel growth across a defined segment or product. This role is responsible for identifying, engaging, and qualifying prospective customers through inbound and outbound prospecting. By uncovering client needs, educating prospects, and generating qualified opportunities, the SDR directly contributes to pipeline development and overall revenue performance. The position requires strong communication skills, curiosity, and the ability to operate in a fast-paced, high-growth environment. Responsibilities<ul><li>Generate new business opportunities through inbound and outbound prospecting, including email, phone, social channels, events, and campaigns.</li><li>Identify, research, and qualify prospective clients by understanding their needs, challenges, and readiness to engage with sales.</li><li>Create and execute outreach sequences, including personalized email campaigns and cold-calling to map and penetrate accounts.</li><li>Engage existing customers as needed to identify cross-sell or expansion opportunities across a defined segment or product (as applicable to the team).</li><li>Educate and nurture leads to progress them toward a qualified meeting or next step in the buyer journey.</li><li>Maintain accurate and up-to-date lead and activity data in CRM and sales engagement tools.</li><li>Collaborate with Account Executives to ensure smooth and effective handoff of qualified opportunities.</li><li>Partner with Sales, Marketing, and other teams to continuously refine lead-generation processes, messaging, and workflow improvements.</li><li>Achieve or exceed monthly and quarterly targets for qualified meetings, Sales Qualified Opportunities, and pipeline contribution.</li><li>Participate in ongoing training, coaching, and skill development.</li></ul>Qualifications<ul><li>Experience in a sales development, business development, or outbound commercial role (experience level may vary depending on team needs).</li><li>Native in Norwegian language.</li><li>Strong communication and interpersonal skills, with the ability to engage prospects across multiple channels.</li><li>Ability to work effectively in a fast-paced, dynamic, and remote-friendly environment.</li><li>Highly organized, self-motivated, and able to manage multiple priorities and outreach activities simultaneously.</li><li>Proven track record of meeting or exceeding activity and pipeline-generation targets.</li><li>Comfortable working autonomously, taking initiative, and sourcing solutions independently.</li><li>Experience with CRM systems and sales engagement tools is a plus.</li><li>Entrepreneurial mindset with a strong growth orientation; adaptable to changes in process, product, or market focus.</li><li>Strong written communication skills, including the ability to craft compelling outreach messages and campaign sequences.</li><li>Experience in HR tech, fintech, or high-growth startup environments is beneficial but not required.</li></ul>Total RewardsOur workforce deserves fair and competitive pay that meets them where they are. With scalable benefits, rewards, and perks, our total rewards programs reflect our commitment to inclusivity and access for all.&nbsp;Some things you’ll enjoy<ul><li>Stock grant opportunities dependent on your role, employment status and location</li><li>Additional perks and benefits based on your employment status and country</li><li>The flexibility of remote work, including optional WeWork access</li></ul>

Sales Development Representative, Mid-Market | Nordics

The Sales Development Representative plays a critical role in driving top-of-funnel growth across a defined segment or product. This role is responsible for identifying, engaging, and qualifying prospective customers through inbound and outbound prospecting. By uncovering client needs, educating prospects, and generating qualified opportunities, the SDR directly contributes to pipeline development and overall revenue performance. The position requires strong communication skills, curiosity, and the ability to operate in a fast-paced, high-growth environment. Responsibilities<ul><li>Generate new business opportunities through inbound and outbound prospecting, including email, phone, social channels, events, and campaigns.</li><li>Identify, research, and qualify prospective clients by understanding their needs, challenges, and readiness to engage with sales.</li><li>Create and execute outreach sequences, including personalized email campaigns and cold-calling to map and penetrate accounts.</li><li>Engage existing customers as needed to identify cross-sell or expansion opportunities across a defined segment or product (as applicable to the team).</li><li>Educate and nurture leads to progress them toward a qualified meeting or next step in the buyer journey.</li><li>Maintain accurate and up-to-date lead and activity data in CRM and sales engagement tools.</li><li>Collaborate with Account Executives to ensure smooth and effective handoff of qualified opportunities.</li><li>Partner with Sales, Marketing, and other teams to continuously refine lead-generation processes, messaging, and workflow improvements.</li><li>Achieve or exceed monthly and quarterly targets for qualified meetings, Sales Qualified Opportunities, and pipeline contribution.</li><li>Participate in ongoing training, coaching, and skill development. </li></ul>Qualifications<ul><li>Experience in a sales development, business development, or outbound commercial role (experience level may vary depending on team needs).</li><li>Native in Norwegian language.</li><li>Strong communication and interpersonal skills, with the ability to engage prospects across multiple channels.</li><li>Ability to work effectively in a fast-paced, dynamic, and remote-friendly environment.</li><li>Highly organized, self-motivated, and able to manage multiple priorities and outreach activities simultaneously.</li><li>Proven track record of meeting or exceeding activity and pipeline-generation targets.</li><li>Comfortable working autonomously, taking initiative, and sourcing solutions independently.</li><li>Experience with CRM systems and sales engagement tools is a plus.</li><li>Entrepreneurial mindset with a strong growth orientation; adaptable to changes in process, product, or market focus.</li><li>Strong written communication skills, including the ability to craft compelling outreach messages and campaign sequences.</li><li>Experience in HR tech, fintech, or high-growth startup environments is beneficial but not required.</li></ul>Total RewardsOur workforce deserves fair and competitive pay that meets them where they are. With scalable benefits, rewards, and perks, our total rewards programs reflect our commitment to inclusivity and access for all.&nbsp;Some things you’ll enjoy<ul><li>Stock grant opportunities dependent on your role, employment status and location</li><li>Additional perks and benefits based on your employment status and country</li><li>The flexibility of remote work, including optional WeWork access</li></ul>

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