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Aoristou

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As a Sales Advisor, you’ll be the face of Vodafone in-store – a key connection point between our brand and our customers.&nbsp;<ul><li>Deliver customer experiences tailored to individual needs</li><li>Guide customers through our latest tech, services, and offers</li><li>Collaborate with your team, sharing knowledge and best practices</li><li>Stay informed on the latest products, tools, and industry trends.</li></ul>Who you are<ul><li>Passionate about providing great customer service.</li><li>Motivated by sales targets and delivering results.</li><li>Curious and eager to learn about new technologies.</li><li>A supportive team player who lifts others.</li><li>Focused on understanding customer needs.</li><li>Organized and responsible.</li><li>Previous retail or customer-facing experience is a plus – but not required!</li></ul>Not a perfect fit?Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.What's in it for you<ul><li>Competitive salary and performance bonuse</li><li>Private health &amp; medical insurance</li><li>Unlimited access to learning &amp; development resources</li><li>16 weeks of fully paid parental leave (regardless of gender or service length)</li><li>Extra days off: Vodafone Day, Family Day, Volunteering Day</li><li>Employee discounts and special offers</li></ul>

Sales Advisor

The primary objective of the role is to resolve technical issues at the customer's premises, aiming for the immediate restoration of service and the delivery of high-quality support, ensuring a positive customer experience.&nbsp;Key Responsibilities and Duties<ul><li>Identify and report technical issues related to service faults</li><li>Resolve technical problems and customer requests promptly and professionally</li><li>Collaborate with Engineers, Team Leaders, and other Departments to mitigate risks and improve operational performance</li><li>Promote Vodafone products and services to enhance the overall customer experience</li></ul>Who you are<ul><li>Experience in a technical support department (optional)</li><li>Strong communication skills</li><li>Customer-oriented mindset</li><li>Problem-solving abilities</li><li>Initiative, responsibility, and a sense of urgency</li><li>Adaptability and ability to prioritize tasks and respond to changing needs</li><li>Knowledge of fixed telephony products and services</li></ul>&nbsp;Technical/Professional Qualifications<ul><li>Degree or Certification from a Technological Institute or relevant technical school</li><li>Good command of Greek and English (both spoken and written)</li><li>Good knowledge of MS Office tools (Excel, Word, etc.)</li><li>Previous experience as a Field Technician will be considered as a plus (but not required)</li><li>Understanding of xDSL technologies (POTS/VoIP) will be also considered as a plus (but not required)</li></ul>Not a perfect fit?Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.What's in it for you<ul><li>Competitive compensation</li><li>Performance-based bonus, linked to productivity and customer evaluations</li><li>Company car&nbsp;with a monthly fuel allowance (also for personal use)</li><li>Medical Plan coverage</li><li>Company mobile phone and tablet</li><li>Full work equipment provided</li><li>Opportunities for growth and advancement</li></ul>

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