Grant Thornton Greece

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Grant Thornton Greece is a member firm of Grant Thornton International Limited (GTIL), one of the leading organizations delivering audit, tax and advisory services. Grant Thornton’s Outsourcing Services practice is continuously growing, offering high quality services to our clients, committed to “making a difference every day” and is currently seeking to employ a Marketing coordinator&nbsp;(client facing role).The role in more details: <ul><li>Someone responsible for the order to invoice process and the daily communication with customers on any operational issue (orders, deliveries, invoices, returns, queries, complaints).</li><li>Be the first point of contact for the respective customer accounts and develops a cooperative and credible relationship with customers on all operational aspects.</li><li>Communication and co-ordination with internal departments to ensure that customers’ needs are met effectively and efficiently.</li><li>Managing incoming calls and customer service inquiries</li><li>Efficiently handles the order to invoice process by coordinating the rest functions as appropriate so as to ensure that the order is delivered On Time and In Full</li><li>Identifying and assessing customers’ needs to achieve satisfaction</li><li>Communicates with customers under area of responsibility on any operational matter (through phone &amp; e-mail)</li><li>Receives and promptly answers any customer inquiries</li><li>Receives customer orders, credit requests, return requests and promptly captures and process them through SAP</li><li>Receives complaints, logs them and promptly notifies Quality or Regulatory department</li><li>Monitors consignment stock levels - new/revised agreements, SKU lists and stock level adjustments.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</li><li>Invoice issuing and printing</li><li>Keeps records of customer interactions, process customer accounts and file documents</li><li>Addresses requests and unresolved issues to the designated resource as appropriate&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</li><li>Reports customer service losses and reason coding (Loss Tree Analysis)&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</li><li>Any other duties or projects as assigned by the Line Manager&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</li></ul>To be successful at this role you need the following (hard and soft skills):<ul><li>Bachelor’s degree</li><li>Up to 2 years of work experience, ideally in an administrative role</li><li>Experience in the pharmaceutical or healthcare industry is a plus, but not required.</li><li>Strong organizational skills and attention to detail.</li><li>Fluent communication skills in both Greek and English.</li><li>Ability to manage multiple tasks and meet deadlines.</li><li>Proficiency in Microsoft Office (Word, Excel, PowerPoint)</li><li>SAP Knowledge is a plus</li></ul>

Customer Service Representative

Grant Thornton Greece is a member firm of Grant Thornton International Limited (GTIL), one of the leading organizations delivering audit, tax and advisory services. Grant Thornton’s Outsourcing Services practice is continuously growing, offering high quality services to our clients, committed to “making a difference every day” and is currently seeking to employ a&nbsp;Scientific Engagement &amp; Events&nbsp;Coordinator&nbsp;(client facing role).The role in more details: <ul><li>Coordinate the event management process centrally for Third party scientific congresses in regard to sponsorships and HCPs participation logistics, and corporate's events according to the company’s standards, local regulatory guidelines and in co-operation with internal customers &amp; SEG Team</li><li>Act as a business partner to business/functions and provide trusted experience in a solutions- and risk-based manner to facilitate their goals and ensure process execution and operational excellence.</li><li>Develop and conduct local communication and training (including onboarding of new associates) on C&amp;E activities and provide operational guidance to associates to increase awareness and adherence to policies and regulations on a preventive &amp; efficient manner.</li><li>Assess the quality of suppliers and services provided for C&amp;E activities and drive productivity by RFP with Third Parties in cooperation with Procurement and internal customers</li><li>Establish and continuously update/maintain detailed documentation of C&amp;E activities (based on Good Documentation Practices).</li><li>Monitor and prepare reports on C&amp;E relevant data and KPIs on a regular basis. Ensures timely follow up of remediation/mitigation actions based on management agreed actions.</li></ul>To be successful at this role you need the following :<ul><li>University degree in Business Administration or business related subject</li><li>Proficiency in both Greek &amp;&nbsp;English language (written &amp; oral)</li><li>SAP/SRM, other tools</li></ul>Experience/Competence<ul><li>At least 2 years of experience working in Pharma or Medical congresses/events management organization</li><li>Strong Organizing, multitasking and analytical skills</li><li>Critical thinking, time management, prioritization</li><li>Agility to adapt in a transforming environment and digital savvy for new systems</li><li>Proved ability for crisis management</li><li>Passion for results, excellence &amp; precision</li></ul>

Scientific Engagement & Events Coordinator

As a&nbsp;Software Architect, you’ll be at the forefront of architecting, designing and developing cutting-edge web applications in a microservices environment, while shaping the digital future. You’ll lead, support and mentor the development team&nbsp;in designing and implementing robust technical solutions.&nbsp;Your expertise will drive the technical solution of projects — from concept to delivery.The key responsibilities of the  role will include:&nbsp;<ul><li>Analyzing, architecting, designing and developing&nbsp;web applications&nbsp;following&nbsp;microservices&nbsp;architecture</li><li>Willing&nbsp;to write&nbsp;Architectural Solutions&nbsp;and&nbsp;Technical documentations</li><li>Providing technical leadership and support&nbsp;to the development teams&nbsp;</li><li>Acting as the&nbsp;Technical leader&nbsp;of new projects and platforms</li><li>Alignment of the development teams with the desired architecture and design</li><li>Coordination of the Frontend, Backend, AI &amp; Data teams during the design phase of the projects and support the integration of services and APIs</li><li>Definition and design of database schemas for&nbsp;SQL&nbsp;(Postgres) and&nbsp;NoSQL&nbsp;(MongoDB) databases</li><li>Participation in the design,&nbsp;implementation and integration of&nbsp;Machine learning&nbsp;projects and&nbsp;ML models&nbsp;as part of the AI Center of Excellence</li><li>Collaboration with DevOps team to support the deployment pipelines to&nbsp;Azure Cloud&nbsp;using&nbsp;Docker,&nbsp;Kubernetes&nbsp;and&nbsp;Azure DevOps</li><li>Identifying and applying appropriate modern technologies and techniques for software development</li><li>Supporting the time and resources estimation of new projects</li><li>Collaboration with Business Analysis and Project Management teams to meet business requirements.</li></ul>Who You Are: Skills &amp; ExperienceWe’re looking for someone with&nbsp;8+ Years of Software Development Experience&nbsp;who’s ready to dive into a dynamic and forward-thinking environment. Here’s a snapshot of the skills we’d love to see:Must-haves<ul><li>Mastery of&nbsp;Spring/Spring Boot frameworks</li><li>Experience in designing applications using&nbsp;Microservices architecture</li><li>Excellent knowledge of&nbsp;Relational Databases&nbsp;(Postgres, MySQL)</li><li>Experience in designing high-availability and scalable solutions</li><li>Experience with&nbsp;Event-driven Architectures&nbsp;and&nbsp;Message Queues.</li><li>Knowledge of&nbsp;SOLID principles&nbsp;and component-based architecture</li><li>Security savvy&nbsp;— RBAC, OAuth2, encryption — you keep data safe.</li><li>Good knowledge with Cloud architectures (Azure, AWS)</li></ul>Bonus Points If You<ul><li>Know your way around&nbsp;NoSQL&nbsp;databases like MongoDB</li><li>Have experience with&nbsp;Docker and Kubernetes</li><li>Have led and mentored&nbsp;a team of software developers (preferably cross-functional)</li><li>Have played with&nbsp;Redis,&nbsp;ETCD, or&nbsp;Reactive Programming.</li><li>Embrace&nbsp;DevOps&nbsp;practices like automation and deployment pipelines.</li><li>Experience with Azure AKS and Azure DevOps</li></ul>What’s in it for You?At Grant Thornton Greece, we believe that great work deserves great rewards! Here’s what you can look forward to:<ul><li>🌈&nbsp;Diverse and inclusive workplace</li><li>🏋️‍♂️ Friendly, Dynamic Working environment</li><li>💰&nbsp;Competitive Salary &amp; Bonus</li><li>🩺&nbsp;Insurance Program for all GT members</li><li>👩‍🏫&nbsp;Fully funded Training &amp; Professional Qualifications</li><li>🏖&nbsp;Extra Days-off: August Freedays, Volunteering Days, Early leave days</li><li>🏃🏽‍♂️ Corporate Sports Teams&nbsp;(e.g., Running, Basketball, Volleyball)</li><li>🎁&nbsp;Exclusive Discounts:&nbsp;Special offers and discounts for employees</li><li>🚗&nbsp;Company Car&nbsp;(depending on job level)</li></ul>

Software Architect

You’ll drive agile delivery by facilitating Scrum ceremonies, removing blockers, and ensuring alignment with project timelines and goals. This role requires strong communication with both business and technical stakeholders, attention to regulatory standards, and the ability to manage high-pressure delivery cycles. While employed by Grant Thornton Greece, you’ll work closely with the client’s teams to deliver high-impact digital solutions within a complex banking environment. The key responsibilities of this role will include:<ul><li>Lead and coach an agile development team embedded within the client’s banking operations</li><li>Facilitate all Scrum ceremonies (daily stand-ups, sprint planning, retrospectives, reviews)</li><li>Act as the point of escalation for impediments; remove blockers and shield the team from disruptions</li><li>Ensure high-quality and timely delivery of software deliverables in alignment with client expectations</li><li>Oversee task allocation, track progress, and inspect deliverables for completeness and accuracy</li><li>Promote Agile mindset across internal and client teams; ensure adherence to agile values and principles</li><li>Collaborate closely with Product Owners, Business Analysts, Developers, and Client Stakeholders</li></ul><ul><li></li></ul>To be successful at this role you need the following (hard and soft skills):<ul><li>2+ years of hands-on experience managing Agile projects, ideally within banking or financial services</li><li>Proven ability to lead cross-functional tech teams using ScrumDemonstrated experience with project tracking tools like Jira, Microsoft Planner, or Microsoft Project</li><li>Strong stakeholder management skills and ability to handle tight delivery timelines</li><li>Solid understanding of software development lifecycles (SDLC)</li><li>Scrum Master Certification (CSM/PSM) or Agile certification (SAFe, PMI-ACP) is highly desirable</li><li>Excellent problem-solving, communication, and conflict resolution skills</li><li>Professional fluency in Greek and English</li></ul>What’s in it for You?At Grant Thornton Greece, we believe that great work deserves great rewards! Here’s what you can look forward to:<ul><li>🌈 Diverse and inclusive workplace</li><li>🏋️‍♂️ Friendly, Dynamic Working environment</li><li>💰 Competitive Salary &amp; Bonus</li><li>🩺 Insurance Program for all GT members</li><li>👩‍🏫 Fully funded Training &amp; Professional Qualifications</li><li>🏖 Extra Days-off: August Freedays, Volunteering Days, Early leave days</li><li>🏃🏽‍♂️ Corporate Sports Teams (e.g., Running, Basketball, Volleyball)</li><li>🎁 Exclusive Discounts: Special offers and discounts for employees</li><li>🚗 Company Car (depending on job level)</li></ul>

Scrum Master

At&nbsp;Grant Thornton Greece, we’re not just part of a global network of 73,000 professionals across 150 countries. We’re independent thinkers who prioritize&nbsp;quality, inclusion, and integrity&nbsp;to create a better, more personal experience for our clients and our team. Our mission? To deliver expertise in a way that goes beyond — Personal, Proactive, and Agile.We don’t predict the future here—we&nbsp;shape&nbsp;it. 🚀Milestones WE are Proud of🏆&nbsp;Great Place to Work&nbsp;certified for three years running!👩‍💼&nbsp;Best Workplaces for Women 2024, for two consecutive years⭐Best Workplace in Professional Services &amp; Consulting&nbsp;for 2025!🌈 Proud members of the&nbsp;Diversity Charter Greece&nbsp;and certified with the&nbsp;SHARE Equality Label🏠&nbsp;Flexible way of Working (Hybrid)🧠Coaching&nbsp;&amp;&nbsp;Counseling&nbsp;from Senior Professionals The role in more details:<ul><li>Working in teams of qualified and highly motivated audit professionals</li><li>Providing support to senior team members in executing audit procedures</li><li>Interacting on a frequent basis with customers</li><li>Performing day-to-day audit fieldwork for clients in different industries</li><li>Perform audits using the Grant Thornton methodology, state of the art tools and applications</li><li>Maintain highest standards of business ethics</li></ul>To be successful at this role you need the following&nbsp;(hard and soft skills):<ul><li>A Bachelor’s Degree in Accounting / Business Administration /Economics or relevant field</li><li>Excellent verbal and written communication in English</li><li>Advanced use of MS Office</li><li>Excellent interpersonal and communication skills</li><li>Ability to work in a team and to tight deadlines</li><li>Fulfilled obligations imposed by legislation on military service</li><li>No work experience necessary but it would be considered an asset</li></ul> What’s in it for You?At Grant Thornton Greece, we believe that great work deserves great rewards! Here’s what you can look forward to:<ul><li>🌈&nbsp;Diverse and inclusive workplace</li><li>🏋️‍♂️ Friendly, Dynamic Working environment</li><li>💰&nbsp;Competitive Salary &amp; Bonus</li><li>🩺&nbsp;Insurance Program for all GT members</li><li>👩‍🏫&nbsp;Fully funded Training &amp; Professional Qualifications</li><li>🏖&nbsp;Extra Days-off: August Freedays, Volunteering Days, Early leave days</li><li>🏃🏽‍♂️ Corporate Sports Teams&nbsp;(e.g., Running, Basketball, Volleyball)</li><li>🎁&nbsp;Exclusive Discounts:&nbsp;Special offers and discounts for employees</li><li>🚗&nbsp;Company Car&nbsp;(depending on job level)</li></ul>Ready to Go Beyond?If you're imagining a career that’s anything but ordinary, then&nbsp;Grant Thornton Greece&nbsp;is the place for you! We don’t just do business as usual—we go beyond. Ready to take that leap?Simply upload your&nbsp;up-to-date CV, hit "apply", and we’ll handle the rest! ✨We are Grant Thornton. We go beyond business as usual, so you can too.#WelcomeToMore #GoBeyondWithUs

Grant Thornton Greece

customer service representative