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As a Front Office Agent you will…<ul><li>Greet guests courteously upon arrival</li><li>Promote in house and sister properties’ services and facilities</li><li>Handle guest needs, inquiries and requests</li><li>Check figures, postings, and documents for accuracy</li><li>Record, store, access, and/or analyze computerized financial information</li><li>Ensure that all pertinent information is recorded on registration card, reports daily activity on log book</li><li>Conduct check-in and check-out procedures based on Andronis Arrival and Departure standards</li></ul>Entry Requirements:<ul><li>Experience in a 4 or 5 stars boutique hotel environment</li><li>Excellent command of the English language, both spoken and written</li><li>Additional language knowledge would be consider an extra asset</li><li>Be a team player and a great communicator with guests from all over the world, colleagues and managers in all departments</li><li>Upselling&nbsp;and organizational skills</li><li>Experience with Front office software, like Opera, Fidelio &amp; Protel</li></ul>We offer:<ul><li>Accommodation with AC, wi-fi, laundry access and&nbsp;access to our open air gym</li><li>Continuous training opportunities (hard &amp; soft skills)</li><li>Free Counseling line for our employees and their relatives (mental health &amp; business psychology)</li><li>The provision of uniforms</li><li>Discounted Mini Market prices at our Employee dedicated market</li><li>Three meals per day at the staff restaurant</li><li>Transportation to/from work</li><li>Discounted rates at selected Andronis Restaurants</li></ul>​Why be part of our journey?It is a unique chance for you to work in one of the fastest growing hotel groups in Greece, alongside dedicated colleagues and professionals. Being a part of Andronis is not “just a job”. There is purpose, passion, and meaning in what we do. We place great emphasis on passion and team spirit – reasons why our well-rehearsed team has been together for many years.The goal Andronis set from the beginning is the provision of high-standard services for its customers, partners and the society of Santorini and Paros. A valuable pillar for Andronis is its staff, who are considered the most essential image of the company.​Our promise to youAndronis offers an energizing workplace adopting an open culture and transparent communication. We encourage a collaborative working environment while offering development opportunities for our employees. All our employees are treated with respect, while we strive to ensure you have the tools and resources you need to be successful.

Front Office Agent

Tresor Hospitality, one of the leading Management and Consulting companies in Greece, on behalf of a new hotel on the island of Santorini, is looking for:Hotel ManagerKey Responsibilities:&nbsp;The ideal candidate will be responsible for the smooth operation of the hotel, ensuring seamless customer service, problem-solving, and coordinating all hotel departments.Required Qualifications:<ul><li>Degree in Tourism Studies from a recognized institution (Greece or abroad).</li><li>5 years of experience in a similar position.</li><li>Excellent command of the English language and a second foreign language.</li><li>Advanced computer skills, including MS Office, and knowledge of PMS systems.</li><li>Strong knowledge and application of hygiene and food safety policies and procedures, including HACCP principles.</li><li>Very good knowledge of the hotel market and legislation.</li><li>Experience in business management (organization skills, human resource management, communication, negotiation, financial management, procurement, facility management, and designing new services/products aimed at increasing sales).</li><li>Experience in hotel pre-opening, staff training, and procedure implementation.</li><li>Experience in managing and utilizing Conference and Multifunctional spaces.</li></ul>Required Skills:<ul><li>Ability to adapt to the hotel’s operational standards and ways of working.</li><li>Attention to detail and methodical approach.</li><li>Ability to manage customer complaints.</li><li>Team spirit, cooperation, and adaptability under pressure.</li><li>Willingness to collaborate, positive attitude, and excellent communication skills.</li></ul>The Company Offers:<ul><li>Excellent working environment.</li><li>Year-round employment (preference will be given to permanent residents of Santorini).</li><li>Competitive salary package based on qualifications.</li><li>Continuous training and opportunities for professional growth.</li></ul>

Hotel Manager

Numo Ierapetra, Curio Collection by Hilton, is an adults-only escape that shines a fresh light on the hidden gem of southern Crete. Nestled along sun-soaked shores and framed by lush evergreen gardens, our resort blends barefoot luxury with earthy design and a vibrant atmosphere. It’s where modern style meets the laid-back charm of Ierapetra, perfect for those looking to unwind in style.Get the chance to work in the hotel that was awarded the silver in Best Hotel to Work In in 2024 at the Greek Hotel of the Year Awards.Key Responsibilities<ul><li>Welcoming and greeting guests providing a friendly, efficient and courteous service</li><li>Managing all the necessary procedures during arrival and departure of the guests</li><li>Providing information to guests in regards of the hotel facilities, events and services</li><li>Handling telephone calls, emails or personal client’s requests</li><li>Working closely with all departments and ensure guests satisfaction at all times</li><li>Effectively handling guests’ feedback, comments or complaints</li><li>Keep a high level of personal grooming standards and appearance</li></ul>Requirements<ul><li>Degree or Diploma in Hospitality/Tourism would be an advantage</li><li>Proven experience as Front Office Agent in a 5* luxury hotel</li><li>Excellent knowledge of Opera PMS</li><li>Fluency in English and in a second foreign language</li></ul>Benefits<ul><li>A salary that makes Mondays better&nbsp;– Competitive pay for your awesomeness.</li><li>Training that’s anything but boring&nbsp;– On-the-job learning and workshops to keep you sharp.</li><li>Grow while you glow&nbsp;– Opportunities for professional development at every step.</li><li>Live the destination, not just the job&nbsp;– discover new places with accommodation provided.</li><li>Daily treats&nbsp;– Enjoy delicious meals in our staff restaurant.</li><li>Access special hotel rates worldwide&nbsp;– exclusively for our team members.</li><li>Winter Work Abroad&nbsp;– explore exciting hotel career opportunities.</li></ul>But before we meet, check out the main VALUES that represent the company and thus we are looking for in you:<ul><li>Teamwork&nbsp;– Together, we are always stronger!</li><li>Integrity&nbsp;– Do the right thing, even when no one is watching!</li><li>Respect&nbsp;– We value every voice and believe that every idea matters!</li><li>Kindness&nbsp;– A smile can change someone’s day!</li><li>Creativity&nbsp;– We approach challenges with imagination and an innovative spirit!</li></ul>Turn your passion into a career!We are an equal opportunities employer – All applications will be considered as confidential.Only suitable candidates will be contacted.

Front Office Agents

Conrad Corfu, opening in 2026,&nbsp;is the latest addition to the Numo Hotels &amp; Resorts&nbsp;portfolio. More than a place to stay, it’s a destination where authentic Corfiot heritage meets stylish modern living, designed to connect people with culture, nature, and each other.Key Responsibilities<ul><li>Supervise Front Office operations during assigned shifts.</li><li>Allocate tasks, guide staff, and ensure smooth check-in/check-out.</li><li>Respond promptly to guest requests and resolve complaints.</li><li>Ensure compliance with service and appearance standards.</li><li>Support and train Receptionists and Trainees.</li><li>Review shift reports, verify transactions, and follow security protocols.</li></ul>Requirements<ul><li>2 years minimum experience in similar position in 5-star hotels’</li><li>Certificate of studies from accredited School for Tourism</li><li>Excellent command of English language, additional foreign languages (preferably German) would be considered an asset</li><li>Strong computer skills and excellent knowledge of Microsoft office</li><li>Experience in GDS, IDS, OTA’s extranets and Property Management systems, preferably Opera</li><li>Excellent communication skills and teamwork spirit</li><li>Previous working experience with Hilton Hotels &amp; Resorts is considered an additional asset</li></ul>BenefitsAt Conrad Corfu, joining our team is a unique opportunity to grow your career in a world-class luxury environment. Our Team Members enjoy:<ul><li>Competitive pay&nbsp;that recognizes your talent and contribution</li><li>On-the-job training and workshops&nbsp;to keep your skills sharp</li><li>Career growth opportunities&nbsp;at every stage of your journey</li><li>Staff accommodation provided, allowing you to live the destination, not just the job</li><li>Daily meals&nbsp;in our staff restaurant</li><li>Discounts at our on-site outlets</li><li>Uniform provided</li><li>Laundry allowance</li><li>Access to the global training platforms and our library&nbsp;for learning, personal development, and career growth</li><li>Exclusive hotel rates&nbsp;and special offers for team members&nbsp;in the international hotels of the brand</li><li>Winter work abroad opportunities, to explore international career paths</li></ul>But before we meet, check out the main VALUES that represent the company and thus we are looking for in you:<ul><li>Teamwork&nbsp;– We’re stronger together!</li><li>Integrity&nbsp;– Do the right thing, even when no one is watching!</li><li>Respect&nbsp;– We honor all voices, and every idea counts!</li><li>Kindness&nbsp;– A smile goes a long way!</li><li>Creativity&nbsp;– If you can think outside the box and color outside the lines, you’re our kind of person!</li></ul>At Conrad Corfu, this is more than a job – it’s a chance to be part of a legacy of excellence in luxury hospitality!

Front Office Shift Leader

Conrad Corfu, opening in 2026,&nbsp;is the latest addition to the Numo Hotels &amp; Resorts&nbsp;portfolio. More than a place to stay, it’s a destination where authentic Corfiot heritage meets stylish modern living, designed to connect people with culture, nature, and each other.Key Responsibilities<ul><li>Organize, oversee, and maintain the cleanliness and overall condition of guest rooms, public areas, and various facilities, ensuring a welcoming and immaculate environment for all visitors.</li><li>Monitor and manage the inventory levels of essential cleaning supplies, linens, and equipment; effectively handle the budgeting process and timely orders to ensure the housekeeping operations run smoothly without interruption.</li><li>Take the lead in scheduling, training, and directing the housekeeping staff, while also providing ongoing support and feedback to ensure that all performance standards are not only met but exceeded.</li><li>Ensure that guest rooms and public areas consistently uphold the highest hygiene and aesthetic standards, contributing to a positive experience for guests and enhancing the overall reputation of our establishment.</li><li>Respond promptly and efficiently to any guest requests or complaints related to cleanliness, demonstrating a commitment to exceptional service and guest satisfaction.</li><li>Enforce stringent hygiene, safety, and compliance regulations throughout the department, foster a culture of accountability, and prioritize the well-being of both guests and staff.</li><li>Collaborate effectively with other departments such as the Front Office, Guest Experience, and Maintenance to ensure seamless operations and a cohesive approach to maintaining standards of excellence within the property.</li></ul>Requirements<ul><li>5 years minimum experience in similar position in 5-star hotels’</li><li>Certificate of studies from accredited School for Tourism</li><li>Excellent command of English language, additional foreign languages (preferably German) would be considered an asset</li><li>Strong computer skills and excellent knowledge of Microsoft office</li><li>Excellent communication skills and teamwork spirit</li><li>Previous working experience with Hilton Hotels &amp; Resorts is considered an additional asset</li></ul>BenefitsAt Conrad Corfu, joining our team is a unique opportunity to grow your career in a world-class luxury environment. Our Team Members enjoy:<ul><li>Competitive pay&nbsp;that recognizes your talent and contribution</li><li>On-the-job training and workshops&nbsp;to keep your skills sharp</li><li>Career growth opportunities&nbsp;at every stage of your journey</li><li>Accommodation provided, allowing you to live the destination, not just the job</li><li>Daily meals&nbsp;in our staff restaurant</li><li>Discounts at our on-site outlets</li><li>Uniform provided</li><li>Laundry allowance</li><li>Access to the global training platforms and our library&nbsp;for learning, personal development, and career growth</li><li>Exclusive hotel rates&nbsp;and special offers for team members&nbsp;in the international hotels of the brand</li><li>Winter work abroad opportunities, to explore international career paths</li></ul>But before we meet, check out the main VALUES that represent the company and thus we are looking for in you:<ul><li>Teamwork&nbsp;– We’re stronger together!</li><li>Integrity&nbsp;– Do the right thing, even when no one is watching!</li><li>Respect&nbsp;– We honor all voices, and every idea counts!</li><li>Kindness&nbsp;– A smile goes a long way!</li><li>Creativity&nbsp;– If you can think outside the box and color outside the lines, you’re our kind of person!</li></ul>At Conrad Corfu, this is more than a job – it’s a chance to be part of a legacy of excellence in luxury hospitality!We are an equal opportunities employer – All applications will be considered as confidential.Only suitable candidates will be contacted.

Housekeeping Manager

Η ομάδα της οροφοκομίας αποτελείται από καμαριέρες και καμαριέρους, λινοθηκάριους, βοηθούς προϊσταμένου/ης ορόφων και προϊστάμενο/η ορόφων. Είναι ένα διαδραστικό και δυναμικό περιβάλλον. Όλοι οι επισκέπτες λαμβάνουν επαγγελματική εξυπηρέτηση σε σωστό χρόνο και η εξυπηρέτηση αυτή μπορεί να περιλαμβάνει από το καθάρισμα του δωματίου και τη φροντίδα των ενδυμάτων, έως και την καθαριότητα των κοινόχρηστων χώρων και την εξασφάλιση ενός καθαρού περιβάλλοντος.&nbsp;Περιγραφή θέσης:&nbsp;Η/Ο βοηθός Προϊσταμένης/ου Ορόφων είναι υπεύθυνη/ος για την εν γένει εύρυθμη λειτουργία του τμήματος της οροφοκομίας. Συγκεκριμένα, διασφαλίζει ότι τα δωμάτια και όλοι οι κοινόχρηστοι χώροι του ξενοδοχείου διατηρούνται σε υψηλά επίπεδα καθαριότητας. Επιπρόσθετα, επιβλέπει τη λειτουργία της λινοθήκης και της διανομής υλικού.&nbsp;Κύριες Αρμοδιότητες:&nbsp;<ul><li>Συντελεί στην οργάνωση και κατανομή του προσωπικού του τμήματος του/της ανάλογα με τις εκάστοτε ανάγκες πληρότητας, αφίξεις/αναχωρήσεις, κ.λπ.&nbsp;</li><li>Επιβλέπει σχολαστικά τον καθαρισμό των δωματίων.&nbsp;</li><li>Επιβλέπει σχολαστικά τον καθαρισμό των γραφείων και κοινόχρηστων χώρων.&nbsp;</li><li>Γνωρίζει τους κανόνες/αρχές του συστήματος HACCP και υγειονομικών πρωτοκόλλων και μεριμνά για την εφαρμογή τους.&nbsp;</li><li>Μεριμνά για τα requests πελατών και άλλων ιδιαιτεροτήτων (π.χ. anniversary, honeymoon, birthday))&nbsp;</li><li>Ελέγχει τακτικά τα office ως προς την οργάνωσή τους.&nbsp;</li><li>Διανέμει τις παραγγελίες επιπλέον ειδών στα δωμάτια (λινών, μαξιλαριών, ειδών μπάνιου κ.ά.) ακολουθώντας τα standards εξυπηρέτησης του ξενοδοχείου.&nbsp;</li><li>Ενημερώνει άμεσα τον υπεύθυνο της συντήρησης για τυχόν βλάβες είτε ζημιές που εντοπίζονται στα δωμάτια.&nbsp;</li></ul>Απαραίτητα προσόντα:&nbsp;<ul><li>Τουλάχιστον 3 χρόνια προϋπηρεσίας σε ανάλογη θέση σε τεσσάρων / πέντε αστέρων ξενοδοχειακή μονάδα.&nbsp;</li><li>Καλή γνώση της Αγγλικής γλώσσας.&nbsp;&nbsp;</li><li>Πτυχίο Τουριστικής Εκπαίδευσης (θα θεωρηθεί επιπλέον προσόν).&nbsp;</li><li>Γνώση λογισμικού διαχείρισης ξενοδοχείων (θα θεωρηθεί επιπλέον προσόν).&nbsp;</li></ul>Απαραίτητες δεξιότητες και αξίες:&nbsp;<ul><li>Καλή και άνετη επικοινωνία με πελάτες&nbsp;</li><li>Επαγγελματισμός / Υπευθυνότητα&nbsp;</li><li>Κριτική σκέψη και ικανότητα επίλυσης προβλημάτων&nbsp;</li><li>Ηγετικές ικανότητες και πνεύμα ομαδικότητας&nbsp;</li></ul>

Assistant Housekeeping Manager

Guest Service: Support the Guest Relations Manager in overseeing guest interactions, ensuring all needs, requests, and complaints are handled promptly and effectively.VIP &amp; Special Requests: Assist in managing VIP arrivals, special occasions, and personalized services to create memorable guest experiences.Team Support: Supervise, guide, and motivate Guest Relations Officers and Agents to maintain excellent service standards.Operations: Ensure smooth daily operations of the Guest Relations desk in compliance with company standards and procedures.Coordination: Work closely with Reception, Housekeeping, F&amp;B, and other departments to ensure seamless communication and guest satisfaction.Feedback &amp; Improvement: Monitor guest feedback, compile reports, and support initiatives to improve service quality.Qualifications &amp; ExperiencePrevious experience as a Guest Relations Supervisor or similar role in luxury hospitality.Excellent communication and interpersonal skills with a guest-centric mindset.Strong problem-solving skills and the ability to remain calm under pressure.Fluent in English (spoken &amp; written); knowledge of other languages is a plus.Familiarity with guest management systems and hotel software.Leadership abilities with a focus on training, motivation, and team development.What we offerTeamBecoming a member of an organization that cares about its people, the environment, and the local communities.GrowHave room to grow and develop via numerous opportunities for learning, professional development, and career advancement.CareCompetitive remuneration package.Accommodation &amp; daily transportation.Full board meals.Departmental training.

Guest Relations Assistant Manager Crete 

Guest Relations Assistant Manager Kos 

As a Front Office Agent you will welcome guests, check guests in and out of the hotel, deal with guest queries, provide prompt and professional guest service to meet guest needs and ensure their satisfaction.Why you’ll love F ZEEN KEFALONIAF ZEEN KEFALONIA owned by the group F ZEEN RETREATS, is an adults and residence only haven surrounded by all shades of blue and green. Following a holistic well-being approach, we are aiming to create unforgettable F Zeen moments for our guests and introduce them to the Good Life, the art of living well and in harmony with nature and the world. F Zeen is a mindset and a lifestyle ideal. The combination of personalized service paying high attention to detail with the tailored experiences make F ZEEN KEFALONIA an experience beyond than just a stay. We wouldn’t be able to fulfil our vision without our employees, who are the heart of our retreat. For this reason, we provide trainings from top experts as well as a competitive package of perks and benefits to all our staff members, encouraging creativity and passion for work.&nbsp;What you’ll do<ul><li>Greet and welcome guests as soon as they arrive at the hotel</li><li>Use of Front Desk systems (PMS, WebHotelier, Booking Channels)</li><li>Register and check guests in</li><li>Escort the guests to their rooms</li><li>Answer and direct incoming calls</li><li>Verify guests’ payment method</li><li>Compute all guest billings, accurately post charges to guest rooms and house accounts</li><li>Provide basic and accurate information in-person and via phone/email</li><li>Complete and maintain any incident reports, daily activity reports or other reports requested by management</li><li>Close guests accounts and check guests out</li><li>Maintain a neat and orderly Front Desk and Reception area</li><li>Keep inventory of Front Office supplies stock</li><li>Perform other clerical Receptionist duties such as filing, photocopying, etc</li></ul>What we are looking for<ul><li>Previous work experience as a Front Office Receptionist, Guest Relations Agent, Concierge or similar role, ideally in a 5* hotel environment</li><li>Excellent command of the English language</li><li>Knowledge of any additional language will be considered as an asset</li><li>Experience in Hotel Program (PMS)</li><li>Computer literacy (Outlook, Excel, Word etc)</li><li>Solid written and verbal communication skills</li><li>Excellent interpersonal skills</li><li>Teamwork spirit and customer service attitude</li></ul>What we offer<ul><li>Positive working environment&nbsp;</li><li>Training and career development&nbsp;</li><li>Competitive remuneration package&nbsp;</li><li>Single or double occupancy accommodation at fully equipped apartments&nbsp;</li><li>Daily meals&nbsp;</li><li>Uniforms&nbsp;</li><li>Transportation from and to the hotel for duty&nbsp;</li><li>Other seasonal perks &amp; benefits also in addition to results&nbsp;</li></ul>Join Our Team<ul><li>A team that is built on respect and excellent service over collaboration.</li><li>A team of likeminded individuals that are motivated to work as a unit to offer our guest unique vacations and unforgettable experiences.</li><li>A team of happy employees, that are driven within their working environment to contribute to a common goal</li><li>A team that celebrates achievements made individually and encourages positive attitude and integrity</li><li>A healthy environment where nature is the focal point, that encourages collaboration and teamwork, allowing space to breath</li><li>A mindful and considerate, people-oriented workplace</li><li>A family-run company with exceptional high standards both for the guests and the employees alike</li></ul>Send us your CV and be part of our team!

OROS Luxury Beach Resort follows the tradition of Pilot Hotels, a pioneer of Tourism in Crete.With over 30 years of operations, is established in the European market with many International awards.The resort spans an area of 100 hectares, between the beach and the mountains.300 rooms in 10 different categories with 4 restaurants, 3 bars, SPA &amp; Wellness, conference center and recreation facilities.Over 200 employees seize the opportunity to work in a pleasant, professional environment with opportunities to develop.1. To constantly strive to meet guest's expectations2. To ensure through effective supervision that all services offered in the Housekeeping Department are available and carried out with the utmost efficiency and courtesy at all times.3. To liaise with the Laundry and Engineering Departments to ensure the smooth flow of linen supplies and repair work.4. To liaise with the Front Office on anticipated guest check-ins, check-outs, roomassignments and rooming list5. To conduct periodic inspections of all hotel areas to check the cleaning standard.6. To be responsible for the inventory of guest supplies, linen, uniforms, and the ordering and replacement when necessary.7. To be responsible for ordering cleaning supplies and guest supplies, and to check that they are handled, and stored correctly.8. To make recommendations to management for modernization of equipment, cleaning methods and the set-ups of guest supplies.9. To liaise with the hotel's contracted companies for pest control to ensure an effective programme is constituted and maintained.10. To ensure that all rooms are checked before the arrival of the guest for 100%readiness.11. To ensure that all safety rules, emergency procedures and fire prevention regulations are strictly enforced by the employees.12. To ensure proper arrangement and maintenance of flowers and plants. in the guest rooms and Public Areas.13. To assist in the planning and implementation of the hotel's rehabilitation plans as appropriate.14. To conduct regular Housekeeping meetings to keep employees informed of policies and procedures, special events, further improvement plans and guest comments.

Numo Mykonos is a boutique retreat in Kalafatis, where quiet luxury meets nostalgic chic vibes. Rediscover the carefree spirit of barefoot living, all wrapped in the luxury that NUMO Hotels is famous for. Experience the brand’s signature tranquility infused with the lively, vibrant essence of Mykonos.Key Responsibilities<ul><li>Supervise the daily operation of the hotel’s F&amp;B departments and coordinate the team in restaurants, bars, room service etc.</li><li>Maintain and implement standard operating procedures to ensure smooth and efficient restaurant operations.</li><li>Collaborate with the culinary team to ensure high-quality food and beverage offerings.</li><li>Monitoring the stock, orders and budget of the department</li><li>Handle guest feedback and resolve any issues or complaints in a timely and effective manner</li><li>Participate in recruitment, training, appraisal and performance management of F&amp;B staff</li><li>Support in managing supplier relationships and cost control</li><li>Ensuring the implementation of the HACCP system&nbsp;</li></ul>Requirements<ul><li>Culinary school diploma or degree in food service management or related field</li><li>Minimum of 2 years experience as Service Manager</li><li>Excellent knowledge of English language, additional language is an advantage</li><li>Very good knowledge of various computer software programs (MS Office,</li><li>restaurant management software, POS)</li><li>Up-to-date with Food and Beverage trends and best practices</li></ul>Benefits<ul><li>A salary that makes Mondays better&nbsp;– Competitive pay for your awesomeness.</li><li>Training that’s anything but boring&nbsp;– On-the-job learning and workshops to keep you sharp.</li><li>Grow while you glow&nbsp;– Opportunities for professional development at every step.</li><li>Live the destination, not just the job&nbsp;– discover new places with accommodation provided.</li><li>Daily treats&nbsp;– Enjoy delicious meals in our staff restaurant.</li></ul>But before we meet, check out the main VALUES that represent the company and thus we are looking for in you:<ul><li>Teamwork&nbsp;– Together, we are always stronger!</li><li>Integrity&nbsp;– Do the right thing, even when no one is watching!</li><li>Respect&nbsp;– We value every voice and believe that every idea matters!</li><li>Kindness&nbsp;– A smile can change someone’s day!</li><li>Creativity&nbsp;– We approach challenges with imagination and an innovative spirit!</li></ul>Turn your passion into a career!We are an equal opportunities employer – All applications will be considered as confidential.Only suitable candidates will be contacted.

F&B Service Manager

Numo Ierapetra, Curio Collection by Hilton, is an adults-only escape that shines a fresh light on the hidden gem of southern Crete. Nestled along sun-soaked shores and framed by lush evergreen gardens, our resort blends barefoot luxury with earthy design and a vibrant atmosphere. It’s where modern style meets the laid-back charm of Ierapetra, perfect for those looking to unwind in style.Get the chance to work in the hotel that was awarded the silver in Best Hotel to Work In in 2024 at the Greek Hotel of the Year Awards.Key Responsibilities<ul><li>Manage all Food &amp; Beverage daily operations</li><li>Monitor customer satisfaction and service improvement</li><li>Immediate and effective response to complaints</li><li>Responsible for scheduling,&nbsp;training and mentoring of the F&amp;B staff &nbsp;</li><li>Support inventory management by tracking stock levels, ordering supplies and ensuring operational needs are met</li><li>Ensure proper implementation of health and safety rules in the food departments</li></ul>Requirements<ul><li>Degree of Higher or Higher School of Tourism Professions, domestic or foreign</li><li>Excellent knowledge of English</li><li>Very good knowledge of a second language will be an advantage</li><li>Experience of at least 2 years in a similar position in 5 * hotels or restaurants</li><li>Very good knowledge of using computer programs (MS Office, POS)</li></ul>Benefits<ul><li>A salary that makes Mondays better&nbsp;– Competitive pay for your awesomeness.</li><li>Training that’s anything but boring&nbsp;– On-the-job learning and workshops to keep you sharp.</li><li>Grow while you glow&nbsp;– Opportunities for professional development at every step.</li><li>Live the destination, not just the job&nbsp;– discover new places with accommodation provided.</li><li>Daily treats&nbsp;– Enjoy delicious meals in our staff restaurant.</li><li>Access special hotel rates worldwide&nbsp;– exclusively for our team members.</li><li>Winter Work Abroad&nbsp;– explore exciting hotel career opportunities.</li></ul>But before we meet, check out the main VALUES that represent the company and thus we are looking for in you:<ul><li>Teamwork&nbsp;– Together, we are always stronger!</li><li>Integrity&nbsp;– Do the right thing, even when no one is watching!</li><li>Respect&nbsp;– We value every voice and believe that every idea matters!</li><li>Kindness&nbsp;– A smile can change someone’s day!</li><li>Creativity&nbsp;– We approach challenges with imagination and an innovative spirit!</li></ul>Turn your passion into a career!

Assistant F&B Manager

/Η Quality &amp; Food Safety Controller είναι υπεύθυνος/η για τη διασφάλιση της ποιότητας και της ασφάλειας τροφίμων σε ξενοδοχειακή μονάδα της Esperia Group, σύμφωνα με τις διεθνείς πιστοποιήσεις που εφαρμόζει. Η θέση διασφαλίζει τη συμμόρφωση με συστήματα διαχείρισης ποιότητας και ασφάλειας τροφίμων (ISO 9001, HACCP, ISO 22000/FSSC 22000, Green Key).Κύριες Αρμοδιότητες<ul><li>Παρακολούθηση και εφαρμογή όλων των διαδικασιών ποιότητας &amp; ασφάλειας τροφίμων σε κουζίνες, bars, αποθήκες και λοιπούς χώρους F&amp;B του ξενοδοχείου.</li><li>Διενέργεια τακτικών επιθεωρήσεων υγιεινής, σύνταξη αναλυτικών reports προς τη Διεύθυνση Ποιότητας και διορθωτικών και προληπτικών ενεργειών.</li><li>Παρακολούθηση των Κρίσιμων Σημείων Ελέγχου (CCPs) και διαχείριση τυχόν αποκλίσεων σύμφωνα με τις διαδικασίες HACCP.</li><li>Συμμετοχή στη συνεχή αναθεώρηση του Συστήματος Διαχείρισης Ποιότητας και Ασφάλειας Τροφίμων στον όμιλο.</li><li>Διαχείριση αρχείων, εντύπων και διαδικασιών ISO 9001, ISO 22000 και Green Key.</li><li>Συνεργασία με όλα τα τμήματα του ξενοδοχείου για θέματα ποιότητας και προτύπων.</li><li>Εκπαίδευση προσωπικού σε θέματα υγιεινής, ασφάλειας και σωστής εφαρμογής διαδικασιών.</li><li>Παρακολούθηση και ανάλυση παραπόνων πελατών</li><li>Υποστήριξη κατά τις επιθεωρήσεις από εξωτερικούς φορείς ή υγειονομικές αρχές.</li></ul>&nbsp;Απαιτούμενα Προσόντα<ul><li>Πτυχίο Τεχνολογίας Τροφίμων, Χημείας, Βιολογίας, Χημικού Μηχανικού ή συναφούς αντικειμένου.</li><li>Γνώση HACCP και ISO 22000/ISO 9001.</li><li>Kαλή γνώση Αγγλικών.</li><li>Kαλή γνώση MS Office.</li></ul>&nbsp;Επιθυμητά Προσόντα<ul><li>Προϋπηρεσία 1–3 χρόνια σε θέση ελέγχου ποιότητας ή ασφάλειας τροφίμων – ιδανικά σε ξενοδοχειακό όμιλο ή εταιρεία εστίασης.</li><li>Γνώση περιβαλλοντικών προτύπων (ISO 14001/Green Key).</li></ul>&nbsp;______________________________________&nbsp;Position Purpose The Quality &amp; Food Safety Controller is responsible for ensuring food quality and safety in an Esperia Group hotel unit, in accordance with the international certifications implemented. The role ensures compliance with quality and food safety management systems (ISO 9001, HACCP, ISO 22000/FSSC 22000, Green Key).Key Responsibilities<ul><li>Monitor and implement all quality and food safety procedures in hotel kitchens, bars, storage areas, and other F&amp;B facilities.</li><li>Conduct regular hygiene inspections, prepare detailed reports for the Quality Department, and propose corrective and preventive actions.</li><li>Monitor Critical Control Points (CCPs) and manage any deviations according to HACCP procedures.</li><li>Participate in the continuous review of the Group’s Quality and Food Safety Management System.</li><li>Manage ISO 9001, ISO 22000, and Green Key records, forms, and procedures.</li><li>Collaborate with all hotel departments on quality and standards-related matters.</li><li>Train staff on hygiene, safety, and correct procedure implementation.</li><li>Monitor and analyze customer complaints.</li><li>Support external inspections or audits by regulatory authorities.</li></ul>Required Qualifications<ul><li>Degree in Food Technology, Chemistry, Biology, Chemical Engineering, or a related field.</li><li>Knowledge of HACCP and ISO 22000/ISO 9001.</li><li>Good command of English.</li><li>Good knowledge of MS Office.</li></ul>Preferred Qualifications<ul><li>1–3 years of experience in a quality or food safety control role, ideally in a hotel group or catering company.</li><li>Knowledge of environmental standards (ISO 14001/Green Key).</li></ul>

Quality & Food Safety Controller

As a Guest Relations Agent at&nbsp;Miraggio Thermal Spa Resort you are the first point of contact for our guests, dedicated to ensuring their comfort and satisfaction. Your role is to create memorable guest experiences by offering personalized assistance and addressing guest inquiries and concerns promptly and professionally.Key Responsibilities:<ul><li>Guest Welcome and Assistance:&nbsp;Warmly welcome guests upon their arrival and assist with the check-in process. Provide information about the hotel's amenities, services, and local attractions.</li><li>Guest Engagement:&nbsp;Establish a positive and lasting relationship with guests, actively listening to their needs and preferences, and delivering personalized services and recommendations to enhance their stay.</li><li>Problem Resolution:&nbsp;Address guest inquiries, concerns, or complaints promptly, finding suitable solutions and escalating issues, when necessary, all while adhering to hotel policies.</li><li>Special Requests:&nbsp;Ensure that special guest requests, such as room preferences, amenities, and services, are met to create exceptional experiences.</li><li>Concierge Services:&nbsp;Offer guidance and information about local dining, entertainment, and transportation options. Make reservations and bookings for guests as required.</li><li>Loyalty Programs:&nbsp;Enroll guests in loyalty programs, explaining the benefits and actively promoting the hotel's services and amenities.</li><li>Communication:&nbsp;Maintain effective communication with other hotel departments, including the front office, housekeeping, maintenance, and dining, to coordinate guest requests and enhance guest experiences.</li><li>Safety and Security:&nbsp;Uphold the hotel's safety and security protocols, ensuring the well-being of guests and staff.</li><li>Feedback Collection:&nbsp;Solicit and collect guest feedback through surveys and direct interactions, conveying comments and concerns to the Guest Relations Manager for analysis and improvement.</li></ul>&nbsp;Qualifications:<ul><li>Bachelor's degree (National or International university/ AEI or TEI)</li><li>1 year minimum experience on similar position , leadership in hospitality strongly required</li><li>Excellent knowledge of Greek and English languages. Third language will be considered accordingly</li><li>Exceptional communication (both verbal and written), negotiation and administrative skills</li><li>Ability to prioritize tasks, work under pressure with provided resources, manage workload using own initiative and sufficiently cover a multi task position</li><li>High knowledge of Protel/CRS/PMS revenue management and MS office are considered a must</li><li>Availability to work in shifts, including evenings, weekends, and holidays</li></ul>&nbsp;Additional Information:&nbsp;We offer a competitive compensation package, including salary, benefits, and opportunities for professional growth. We are an equal opportunity employer and are committed to diversity and inclusion in our workforce.If you are dedicated to delivering exceptional guest experiences join our team and be part of our journey towards excellence!&nbsp;All resumes will be handled with discretion. Only those who possess the above-mentioned requirements will qualify for an interview and be contacted in due time.We respect your privacy by adhering to the European Union General Data Protection Regulation (GDPR).

Guest Relations Agent

The Executive Housekeeper is responsible for overseeing the cleanliness, orderliness, and overall presentation of the hotel. This role ensures that all guest rooms, public areas, and back-of-house spaces meet the highest standards of cleanliness and hygiene. The Executive Housekeeper will lead a team of housekeeping staff, manage schedules, and maintain inventory of cleaning supplies and equipment.&nbsp;Key Responsibilities:<ul><li>Supervise and manage housekeeping staff, ensuring efficient operations and quality service.</li><li>Inspect guest rooms, corridors, public areas, and back-of-house spaces to ensure cleanliness standards are met.</li><li>Inspect employees’ rooms in the beginning and at the end of season.</li><li>Ensure proper inventory management of cleaning supplies, linens, and equipment.</li><li>Train and motivate housekeeping team members.</li><li>Manage and oversee room assignments, guest requests, and the overall guest experience.</li><li>Collaborate with other departments to ensure smooth operations.</li><li>Maintain health and safety standards in all housekeeping activities.</li><li>Handle guest complaints and requests related to housekeeping services in a professional manner.</li><li>Reports directly to the Rooms Division Manager and performs any additional tasks or duties assigned by him, in line with the department’s operational needs.&nbsp;</li></ul>&nbsp;Requirements:<ul><li>Tourism diploma or equivalent required. Additional certifications in hospitality or management are a plus.</li><li>Minimum of 3-5 years of experience in housekeeping, with at least 2 years in a supervisory or managerial role, preferably in a luxury hotel or resort.</li><li>Strong leadership skills with the ability to motivate and manage a diverse team.</li><li>Exceptional attention to detail and a commitment to maintaining high cleanliness standards.</li><li>Ability to work independently, manage time effectively, and prioritize tasks in a fast-paced environment.</li><li>Knowledge of housekeeping management software and MS Office Suite.</li><li>Strong communication and interpersonal skills.</li><li>Awareness of health, safety, and sanitation regulations.</li><li>Ability to handle sensitive guest issues with discretion and professionalism.</li></ul>&nbsp;Compensation and Benefits:<ul><li>Fixed Term Contract (season 2026)</li><li>Career development opportunities.</li><li>Competitive salary based on experience.</li><li>Excellent working environment.</li><li>Accommodation and meals on all working days.</li><li>Transportation from/to staff houses.</li></ul>

Executive Housekeeper-Luxury Resort, Santorini

Guest Arrival Management: Handle guests’ arrivals, including pick-up requests, luggage assistance, and transportation to the hotel.Flight Coordination: Be present at scheduled flight landings to assist incoming guests with baggage clearance and guide them to transport facilities.VIP &amp; VVIP Service: Ensure VIP and VVIP guests are welcomed professionally, with seamless transportation arrangements.Guest Assistance &amp; Information: Provide information on hotel facilities and assist guests with car transfers or official car rentals when needed.Airport Liaison: Maintain strong relationships with airport personnel, including airline employees, immigration, and customs officers, to facilitate smooth guest services.Qualifications &amp; ExperienceExperience in guest services, front office, or airport operations, preferably in hospitality or travel.Excellent communication, interpersonal, and problem-solving skills.Professional and guest-focused demeanor with the ability to work under pressure.Knowledge of airport procedures, airline protocols, and transfer logistics.What we offerTeamBecoming a member of an organization that cares about its people, the environment, and the local communities.GrowHave room to grow and develop via numerous opportunities for learning, professional development, and career advancement.CareCompetitive remuneration package.Accommodation &amp; daily transportation.Full board meals.Departmental training.

Airport Representative Halkidiki

Airport Representative Corfu 

Airport Representative Kos 

Conrad Corfu, opening in 2026,&nbsp;is the latest addition to the Numo Hotels &amp; Resorts&nbsp;portfolio. More than a place to stay, it’s a destination where authentic Corfiot heritage meets stylish modern living, designed to connect people with culture, nature, and each other.Key Responsibilities<ul><li>Assists guests checking in or out during night hours.</li><li>Monitors the safety and security of the premises and reports any incidents.</li><li>Performs daily financial closing, including reports and balancing.</li><li>Compares data from POS and property management systems.</li><li>Prepares reports for various departments (front office log, shift reports).</li><li>Communicates with maintenance or other services in case of emergencies.</li></ul>Requirements<ul><li>2 years minimum experience in similar position in 5-star hotels’</li><li>Certificate of studies from accredited School for Tourism</li><li>Excellent command of English language, additional foreign languages (preferably German) would be considered an asset</li><li>Strong computer skills and excellent knowledge of Microsoft office</li><li>Experience in GDS, IDS, OTA’s extranets and Property Management systems, preferably Opera</li><li>Excellent communication skills and teamwork spirit</li><li>Previous working experience with Hilton Hotels &amp; Resorts is considered an additional asset</li></ul>BenefitsAt Conrad Corfu, joining our team is a unique opportunity to grow your career in a world-class luxury environment. Our Team Members enjoy:<ul><li>Competitive pay&nbsp;that recognizes your talent and contribution</li><li>On-the-job training and workshops&nbsp;to keep your skills sharp</li><li>Career growth opportunities&nbsp;at every stage of your journey</li><li>Staff accommodation provided, allowing you to live the destination, not just the job</li><li>Daily meals&nbsp;in our staff restaurant</li><li>Discounts at our on-site outlets</li><li>Uniform provided</li><li>Laundry allowance</li><li>Access to the global training platforms and our library&nbsp;for learning, personal development, and career growth</li><li>Exclusive hotel rates&nbsp;and special offers for team members&nbsp;in the international hotels of the brand</li><li>Winter work abroad opportunities, to explore international career paths</li></ul>But before we meet, check out the main VALUES that represent the company and thus we are looking for in you:<ul><li>Teamwork&nbsp;– We’re stronger together!</li><li>Integrity&nbsp;– Do the right thing, even when no one is watching!</li><li>Respect&nbsp;– We honor all voices, and every idea counts!</li><li>Kindness&nbsp;– A smile goes a long way!</li><li>Creativity&nbsp;– If you can think outside the box and color outside the lines, you’re our kind of person!</li></ul>At Conrad Corfu, this is more than a job – it’s a chance to be part of a legacy of excellence in luxury hospitality!

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