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Manage and initiate continuous operation improvements to verify and improve operational effectiveness of ERP services.Key Accountabilities:&nbsp; • &nbsp; &nbsp;Administrate, configure and monitor ERP applications, ensuring system’s integrity • &nbsp; &nbsp;Act as second level support, processing incoming incidents, problems and requests through Service Desk ensuring alignment with business users • &nbsp; &nbsp;Perform health and quality checks to verify operational excellence • &nbsp; &nbsp;Collaborate with vendors and CRM delivery teams in the development and deployment of new functionalities • &nbsp; &nbsp;Ensure operations related activities are performed in compliance with company processes and regulationsWho you are• &nbsp; &nbsp;At least 4+ years of professional experience in a relevant role&nbsp; • &nbsp; &nbsp;Bachelor’s Degree in Computer Science or Engineering. Master’s Degree will be considered an asset. • &nbsp; &nbsp;Strong experience with SAP applications with knowledge in SAP SD, MM or FI modules. • &nbsp; &nbsp;Significant understanding of the accounting, logistics and integrated functionality of SAP • &nbsp; &nbsp;Capable to understand the technical aspect of complex systems with strong analytical and problem-solving skills • &nbsp; &nbsp;Experience with SAP Rise will be considered a plus • &nbsp; &nbsp;Good understanding of live monitoring tools (eg Splunk, Dynatrace) • &nbsp; &nbsp;ITIL Certification is preferred • &nbsp; &nbsp;Ability to influence, mentor, and collaborate with agile development teams • &nbsp; &nbsp;Self – motivated with strong time-management skills and the ability to juggle multiple balls • &nbsp; &nbsp;Excellent written and verbal communications skills in Greek &amp; English, with both technical and business audiences &nbsp;Not a perfect fit?Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.What's in it for you<ul><li>Award-winning work environment -certified #1 Top Employer in Greece</li><li>Competitive pay, bonus &amp; remuneration package</li><li>Private Health &amp; Medical Insurance</li><li>Hybrid way of working: a blend of remote and office-based working, including the option to work from abroad</li><li>Unlimited access to learning resources and trainings</li><li>Vodafone Parental Leave: 16 weeks of fully paid parental leave to all employees regardless of gender, sexual&nbsp; orientation or length of service</li><li>Spirit of Vodafone Day: one day each quarter dedicated to your personal development</li><li>Extra days off: Vodafone Day, Family Day, Volunteering Day</li><li>Office amenities (subject to the office location): such as restaurant, beauty corner, gym and parking</li><li>Special employee offers and discounts</li></ul>

Sr. ERP Support Engineer

As a Remote Retail Technical Support Agent, you will quickly resolving store agents' technical issues. From infrastructure and operations to equipment, they provide swift, effective solutions or escalate as needed, ensuring smooth store operations every time.&nbsp;What your day to day will include:• &nbsp; &nbsp;Handling incoming technical requests from Allwyn stores&nbsp; • &nbsp; &nbsp;Resolving issues following specific processes and methodologies • &nbsp; &nbsp;Researching unresolved issues before escalation • &nbsp; &nbsp;Assessing ticket criticality and escalating complex cases • &nbsp; &nbsp;Building effective relationships with agents&nbsp; • &nbsp; &nbsp;Recording incidents and resolutions, providing data to internal teams • &nbsp; &nbsp;Updating the ticketing system with tickets and resolutions • &nbsp; &nbsp;Following up on escalated tickets with technicians or internal teams • &nbsp; &nbsp;Handling equipment deployment, commissioning, decommissioning, relocation, and site readiness validation&nbsp;What you’ll bring:• &nbsp; &nbsp;BSc in Information Systems, Computer Science, Business Administration or other related fields• &nbsp; &nbsp;1+ years of proven experience and familiarity with similar position in Technical Support • &nbsp; &nbsp;Hands on experience in technical issues resolution&nbsp; • &nbsp; &nbsp;Customer service culture • &nbsp; &nbsp;Excellent problem-solving and communication skills • &nbsp; &nbsp;Knowledge of Call Center equipment/software programs • &nbsp; &nbsp;Strong organizational, planning and reporting skills &nbsp; • &nbsp; &nbsp;Excellent MS Office knowledge&nbsp; • &nbsp; &nbsp;Excellent command of the English language (written and oral)&nbsp;What’s&nbsp;in it for you?&nbsp;🚀 An award-winning working environment &nbsp;💸 Competitive salary package and bonus scheme &nbsp;🩺&nbsp;Health insurance coverage, Pension Plan and Annual Health Checkup &nbsp;💻&nbsp;Hybrid working model &nbsp;🏢 State of the art facilities including gym&nbsp;&amp;&nbsp;restaurant&nbsp;🎓 Continuous learning powered by Allwyn Academy &nbsp;💼 Internal career opportunities &nbsp;👪&nbsp;Family Support incl. daycare&nbsp;voucher&nbsp;and assisted reproduction&nbsp;voucher&nbsp;🌱 Volunteering program, including 2 extra days off to give back&nbsp;💪 Well-Being Program incl. sports teams, nutritionist &amp; psychologist services, Employee Assistance line and more&nbsp;🗓️ Allwyn Day - one extra day off&nbsp;&nbsp;🍴 Monthly food allowance&nbsp;&nbsp;🚌&nbsp;Shuttle service for easy commute to our offices&nbsp;🛍️ Exclusive employee discounts across a range of partners ️&nbsp;

Remote Retail Technical Support Agent Band_Employee (3952)

The role is responsible for leading the Portfolio &amp; Governance function by ensuring effective portfolio planning, governance execution, and reporting, while also overseeing Agile coaching capabilities across the organization.&nbsp;You will drive automation and leverage AI to enhance efficiency, insights, and decision-making, while actively contributing to the continuous evolution of our Agile ways of working and delivery excellence.&nbsp;More specifically you will:&nbsp;<ul><li>Manage a team ensuring high performance and continuous growth&nbsp;</li><li>Execute and continuously improve portfolio governance processes, ensuring alignment with strategic priorities&nbsp;</li><li>Define, track, and report on portfolio KPIs and performance metrics&nbsp;</li><li>Oversee the Agile coaching practice, ensuring the effective adoption and evolution of Agile frameworks and ways of working &nbsp;</li><li>Partner with Agile Coaches to drive delivery maturity, team effectiveness, and organizational agility&nbsp;</li><li>Support portfolio planning and prioritization activities across domains&nbsp;</li><li>Organize and manage governance forums (e.g., portfolio reviews, steering committees), including agenda preparation and follow-ups&nbsp;</li><li>Consolidate and prepare portfolio reporting for Group level&nbsp;</li><li>Drive automation of governance processes, reporting, and KPI tracking (e.g., dashboards, workflows)&nbsp;</li><li>Leverage AI and data-driven approaches to improve insights, forecasting, and decision-making&nbsp;</li><li>Identify opportunities to streamline processes and reduce manual effort across the portfolio lifecycle&nbsp;</li><li>Ensure consistency, quality, and transparency in reporting and governance activities&nbsp;</li></ul>Who you are<ul><li>MSc or BSc in Computer Science, Information Systems or any other related field&nbsp;</li><li>At least 3-4 years of experience in portfolio management, governance, or similar environments&nbsp;</li><li>Experience leading or coordinating teams&nbsp;</li><li>Good understanding of Agile frameworks (e.g., Scrum, SAFe)&nbsp;</li><li>Experience with automation tools, data analytics, and/or AI-driven solutions (e.g., dashboards, reporting tools, workflow automation)&nbsp;</li><li>Strong stakeholder management and communication skills&nbsp;</li><li>Analytical mindset with ability to translate data into insights&nbsp;</li><li>Ability to work effectively in a cross-functional and fast-paced environment&nbsp;</li><li>Excellent written and verbal communication skills, in both Greek &amp; English and with both technical and business audiences&nbsp;</li></ul>Not a perfect fit?Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.What's in it for you<ul><li>Award-winning work environment -certified #1 Top Employer in Greece</li><li>Competitive pay, bonus &amp; remuneration package</li><li>Private Health &amp; Medical Insurance</li><li>Hybrid way of working: a blend of remote and office-based working, including the option to work from abroad</li><li>Unlimited access to learning resources and trainings</li><li>Vodafone Parental Leave: 16 weeks of fully paid parental leave to all employees regardless of gender, sexual&nbsp; orientation or length of service</li><li>Spirit of Vodafone Day: one day each quarter dedicated to your personal development</li><li>Extra days off: Vodafone Day, Family Day, Volunteering Day</li><li>Office amenities (subject to the office location): such as restaurant, beauty corner, gym and parking</li><li>Special employee offers and discounts</li></ul>

Portfolio & Governance Supervisor

As our CRM Team Leader, you’ll turn Retail CRM strategy into action—shaping a powerful, results-driven CRM plan that boosts customer value and deepens engagement. You’ll be at the forefront of designing, executing, and continuously optimizing our Retail CRM roadmap, ensuring every initiative delivers measurable impact while creating meaningful customer experiences.&nbsp;What your day to day will include:• &nbsp; &nbsp;Owning our largest and most strategic retail segment, driving growth, engagement, and customer value • &nbsp; &nbsp;Designing and executing CRM and loyalty customer journeys that deliver results, connecting Loyalty strategy to lifecycle management • &nbsp; &nbsp;Leading and supporting a high-performing team, nurturing talent, and enabling success • &nbsp; &nbsp;Implementing the Retail CRM strategy through tactical plans that boost engagement and lifetime value while staying compliant • &nbsp; &nbsp;Driving innovation across lifecycle and base management, leveraging CRM platform capabilities, while improving efficiency and scalability through ongoing automations • &nbsp; &nbsp;Tracking performance and budgets, turning insights into action, and collaborating across Marketing, Customer, Online, and Commercial teams to align on commercial plans&nbsp;What you’ll bring:• &nbsp; &nbsp;BSc in Business Administration, Digital, &nbsp;Marketing, Statistics, Mathematics, Engineering, or a related field; Master’s degree will be considered as a plus • &nbsp; &nbsp;6+ years of experience in a similar role, ideally in a fast-paced gaming or ecommerce environment • &nbsp; &nbsp;Experience with CRM tools (e.g., Salesforce, Microsoft Dynamics, Adobe, Unica, Responsys, Optimove) is a plus • &nbsp; &nbsp;Proven experience leading teams with solid people skills • &nbsp; &nbsp;Innovation mindset, tech-savviness, and maximizing utilization of CRM platforms&nbsp; • &nbsp; &nbsp;Data-driven mindset, leveraging AI and analytics&nbsp; • &nbsp; &nbsp;Insight storytelling ability, driving actionable outcomes • &nbsp; &nbsp;Good organizational and planning skills, able to manage multiple projects • &nbsp; &nbsp;Proficient in MS Office (Word, Excel, PowerPoint, Copilot)&nbsp;What’s&nbsp;in it for you?&nbsp;🚀 An award-winning working environment &nbsp;💸 Competitive salary package and bonus scheme &nbsp;🩺&nbsp;Health insurance coverage, Pension Plan and Annual Health Checkup &nbsp;💻&nbsp;Hybrid working model &nbsp;🏢 State of the art facilities including gym&nbsp;&amp;&nbsp;restaurant&nbsp;🎓 Continuous learning powered by Allwyn Academy &nbsp;💼 Internal career opportunities &nbsp;👪&nbsp;Family Support incl. daycare&nbsp;voucher&nbsp;and assisted reproduction&nbsp;voucher&nbsp;🌱 Volunteering program, including 2 extra days off to give back&nbsp;💪 Well-Being Program incl. sports teams, nutritionist &amp; psychologist services, Employee Assistance line and more&nbsp;🗓️ Allwyn Day - one extra day off&nbsp;&nbsp;🍴 Monthly food allowance&nbsp;&nbsp;🚌&nbsp;Shuttle service for easy commute to our offices&nbsp;🛍️ Exclusive employee discounts across a range of partners ️&nbsp;

CRM Team Leader (3919)

As a LOTOS Business Operations Specialist you will responsible for operating the LOTOS Gaming System applications, performing controls, and handling potential malfunctions or service failures according to established processes, in order to ensure the proper operation of all Games provided to Greece and Cyprus through LOTOS.&nbsp;What your day to day will include:<ul><li>Executing daily lottery system operations by operating multiple LOTOS applications</li><li>Monitoring and assessing LOTOS Gaming System performance according to operating standards</li><li>Enhancing data quality and operational processes by performing regular checks on data integrity and system reliability</li><li>Participating in projects for upgrading or remodeling the LOTOS gaming platform</li><li>Following up and cooperating with internal and external stakeholders to effectively manage issues in the LOTOS production environment</li><li>Executing UAT activities to support IT teams and vendors in implementing system improvements and modifications</li><li>Executing daily and draw management processes to support business operations and reconciliation controls</li><li>Monitoring ongoing business processes and established information security controls</li><li>Configuring LOTOS Gaming System parameters according to business needs and standards</li><li>Supporting contingency planning to ensure high availability of operations and responding to ad‑hoc assignments as required</li></ul>&nbsp;What you’ll bring:<ul><li>BSc in Information Technology or a related field</li><li>Hands-on experience in technical operations support, including gaming operations and procedures</li><li>Knowledge of IT service management / ticketing systems</li><li>Strong analytical, problem‑solving, communication, and interpersonal skills</li><li>Customer‑support orientation with strong attention to detail and ability to work under deadlines</li><li>Excellent command of English (oral and written) and proficient MS Office user</li></ul>&nbsp;What’s in it for you?&nbsp;🚀 An award-winning working environment &nbsp;💸 Competitive salary package and bonus scheme &nbsp;🩺&nbsp;Health insurance coverage, Pension Plan and Annual Health Checkup &nbsp;💻&nbsp;Hybrid working model &nbsp;🏢 State of the art facilities including gym&nbsp;&amp;&nbsp;restaurant&nbsp;🎓 Continuous learning powered by Allwyn Academy &nbsp;💼 Internal career opportunities &nbsp;👪&nbsp;Family Support incl. daycare&nbsp;voucher&nbsp;and assisted reproduction&nbsp;voucher&nbsp;🌱 Volunteering program, including 2 extra days off to give back&nbsp;💪 Well-Being Program incl. sports teams, nutritionist &amp; psychologist services, Employee Assistance line and more&nbsp;🗓️ Allwyn Day - one extra day off&nbsp;&nbsp;🍴 Monthly food allowance&nbsp;&nbsp;🚌&nbsp;Shuttle service for easy commute to our offices&nbsp;🛍️ Exclusive employee discounts across a range of partners ️&nbsp;&nbsp;

Lotos Business Operations Specialist (3913)

Vodafone Innovus, founded in 2004 in Athens, Greece is an ΙοΤ Applications Provider, pioneer in the ΙοΤ Cloud Services field, providing advanced end-to-end Solutions to a global audience. Vodafone Innovus offers, across 20 countries, a wide array of ΙοΤ solutions such as: - Real time company Fleet Management - Fixed Asset Management e.g. Soft Drinks and Ice cream Cabinets - Mobile Asset Tracking for transportation and SVR use - Gas/Solar/Energy Remote Metering - Design and manufacture of highly customized telemetry devicesWhat you’ll doAndroid Mobile Software Engineer is responsible to design, develop and release mobile software solutions. She/he shall be able to build high-quality, innovative and fully performing software in compliance with coding standards and technical design. Software engineer responsibilities include development, writing code, documenting, debugging functionality and releasing working packages to markets including Test flights &amp; MVPs for early feedback.Key accountabilities and decision ownership:&nbsp; • &nbsp; &nbsp;Execute full lifecycle software development with strong code ethics • &nbsp; &nbsp;Write well designed, testable, efficient code • &nbsp; &nbsp;Integrate software components into a fully functional software system • &nbsp; &nbsp;Develop software verification plans and quality assurance procedures • &nbsp; &nbsp;Document and maintain software functionality • &nbsp; &nbsp;Develop maintainable codeWho you areCore competencies, experience &amp; knowledge: • &nbsp; &nbsp;BS degree in Computer Science or Engineering • &nbsp; &nbsp;Proven work experience with Kotlin/Java with focus on clean architecture&nbsp; • &nbsp; &nbsp;Proficient in modern android framework &amp; tools (Jetpack components, dependency injection) • &nbsp; &nbsp;Knowledge of Build Tools, Maven • &nbsp; &nbsp;Skilled in backend communication &amp; API integration (OAuth, JWT) • &nbsp; &nbsp;JIRA/Confluence /Bitbucket experience preferredBehaviours and Other competencies: &nbsp; • &nbsp; &nbsp;Experience working with agile methodologies / in agile teams strongly preferred&nbsp; • &nbsp; &nbsp;Strong facilitation and organization skills • &nbsp; &nbsp;Developed written and verbal communications skills, with both technical and business audiences • &nbsp; &nbsp;Excellent analytical, technical, and problem-solving skills, with high levels of creativity &amp; curiosity&nbsp; • &nbsp; &nbsp;Passionate about teamwork and collaboration • &nbsp; &nbsp;Customer centric &amp; active feedback seeker • &nbsp; &nbsp;Strong time-management skills are considered an assetNot a perfect fit?Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.What's in it for you<ul><li>Award-winning work environment -certified #1 Top Employer in Greece</li><li>Competitive pay, bonus &amp; remuneration package</li><li>Private Health &amp; Medical Insurance</li><li>Hybrid way of working: a blend of remote and office-based working, including the option to work from abroad</li><li>Unlimited access to learning resources and trainings</li><li>Vodafone Parental Leave: 16 weeks of fully paid parental leave to all employees regardless of gender, sexual&nbsp; orientation or length of service</li><li>Spirit of Vodafone Day: one day each quarter dedicated to your personal development</li><li>Extra days off: Vodafone Day, Family Day, Volunteering Day</li><li>Office amenities (subject to the office location): such as restaurant, beauty corner, gym and parking</li><li>Special employee offers and discounts</li></ul>

Android Engineer (Vodafone Innovus)

At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.What you’ll doThe role is responsible to manage IT Service Desk and Data Center operational activities 24/7 under shifts, focusing on services availability and providing great customer experience to internal and external customers. &nbsp; &nbsp;More specifically you will:&nbsp;<ul><li>Administer, monitor, and support all data center solutions and IT infrastructure (internal and external), including system/application monitoring, incident/problem management, ticket handling (L1/L2), escalation based on severity and business impact, and collaboration with other teams. &nbsp;</li><li>Oversee data center facility operations, including physical security, access control, maintenance coordination, and support for internal/external access requests. &nbsp;</li><li>Analyze, design, and implement new data center installations, including capacity planning for power, cooling, space, and weight, and provide input on infrastructure requirements. &nbsp;</li><li>Manage data storage and backup operations, ensuring data protection, access control, and fulfillment of data requests. &nbsp;</li><li>Handle asset lifecycle management (LCM), including decommissioning/removal of equipment and secure destruction of failed or obsolete media (HDDs, backup tapes) via certified partners. &nbsp;</li><li>Produce regular (weekly/monthly) operational and performance reports</li></ul>Who you are<ul><li>Bachelor’s degree in Computer Science, Information Technology or a related field &nbsp;</li><li>At least 1 year of experience in the Service Desk domain with a proven track record &nbsp; &nbsp;&nbsp;</li><li>Experience in task management and in ticket recording tool (BMC Remedy ITSM)&nbsp;</li><li>Strong understanding of Server operating systems (Windows, Linux-Unix), software, and IT infrastructures&nbsp;</li><li>Familiarity with Networking and cloud solutions&nbsp;</li><li>Excellent analytical, technical, and problem- solving skills&nbsp;</li><li>Self – motivated with strong time-management &amp; collaboration skills, with the ability to work under pressure&nbsp;</li></ul>Not a perfect fit?Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.What's in it for you<ul><li>Award-winning work environment -certified #1 Top Employer in Greece</li><li>Competitive pay, bonus &amp; remuneration package</li><li>Private Health &amp; Medical Insurance</li><li>Hybrid way of working: a blend of remote and office-based working, including the option to work from abroad</li><li>Unlimited access to learning resources and trainings</li><li>Vodafone Parental Leave: 16 weeks of fully paid parental leave to all employees regardless of gender, sexual&nbsp; orientation or length of service</li><li>Spirit of Vodafone Day: one day each quarter dedicated to your personal development</li><li>Extra days off: Vodafone Day, Family Day, Volunteering Day</li><li>Office amenities (subject to the office location): such as restaurant, beauty corner, gym and parking</li><li>Special employee offers and discounts</li></ul>

IT Service Desk & DCM Engineer

We are looking for a highly experienced&nbsp;SAP Principal Architect&nbsp;to lead the design and evolution of SAP solutions within&nbsp;Vodafone Greece. This role will focus on aligning SAP architecture with telecom business processes such as order-to-cash, billing, customer management, and service delivery, while supporting large-scale digital transformation initiatives.&nbsp;You will&nbsp;operate&nbsp;across multiple teams, influencing system design, improving engineering practices, and ensuring our platforms can evolve with growing business needs. This is a hands-on leadership role that balances high-level architectural thinking with pragmatic execution.&nbsp;More specifically you will:&nbsp;<ul><li>Define and drive the SAP architecture strategy aligned with&nbsp;Vodafone’s&nbsp;business goals&nbsp;&nbsp;</li><li>Lead system design discussions and drive best practices&nbsp;across SAP platforms&nbsp;</li><li>Ensure seamless integration between SAP and telecom systems (e.g., CRM, billing, mediation, network systems)&nbsp;&nbsp;</li><li>Provide architectural governance, standards, and best practices across all SAP initiatives&nbsp;&nbsp;</li><li>Support transformation programs including S/4HANA migration and system modernization&nbsp;&nbsp;</li><li>Collaborate with business stakeholders to translate telecom requirements into scalable SAP solutions&nbsp;&nbsp;</li><li>Lead integration strategies using APIs, middleware, and cloud platforms&nbsp;&nbsp;</li><li>Mentor technical and functional teams, ensuring high-quality delivery&nbsp;&nbsp;</li><li>Ensure compliance with data governance, security, and regulatory requirements relevant to telecom</li><li>Communicate with project teams throughout all project stages&nbsp;</li></ul>Who you are<ul><li>Computer Science or Engineering background&nbsp;</li><li>8+ years of SAP experience, including 3–5 years in a senior architecture role&nbsp;</li><li>Strong experience with SAP ECC, SAP S/4HANA and enterprise architecture&nbsp;&nbsp;</li><li>Proven experience in telecom environments (operators, service providers, or vendors)&nbsp;&nbsp;</li><li>Deep understanding of telecom business processes (billing, charging, subscriptions, customer lifecycle)&nbsp;&nbsp;</li><li>Experience integrating SAP with telecom platforms (e.g., BSS/OSS systems)&nbsp;&nbsp;</li><li>Strong knowledge of SAP modules such as FICO, SD, MM, and their telecom applications&nbsp;&nbsp;</li><li>Experience with integration technologies (middleware, APIs, cloud services)&nbsp;&nbsp;</li><li>Excellent communication and stakeholder management skills&nbsp;</li><li>Working experience in agile environments/teams will be highly appreciated&nbsp;</li><li>Clear and effective communication skills in English (written and verbal)&nbsp;</li><li>Self-motivated and self-managing with strong interpersonal skills&nbsp;&nbsp;</li><li>Fulfilled military services (for male candidates)</li></ul>Not a perfect fit?Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.What's in it for you<ul><li>Competitive pay, bonus &amp;&nbsp;remuneration&nbsp;package&nbsp;&nbsp;</li><li>Private Health &amp; Medical Insurance&nbsp;&nbsp;&nbsp;</li><li>Hybrid way of working: a blend of remote and office-based working, including the&nbsp;option&nbsp;to work up to 20 days from abroad&nbsp;&nbsp;</li><li>Remote work equipment to help you create a comfortable, ergonomic workspace at home &nbsp;&nbsp;</li><li>Unlimited access to learning resources and trainings&nbsp;&nbsp;</li><li>Vodafone Parental Leave: 16 weeks of fully paid parental leave to all employees regardless of gender, sexual&nbsp;orientation&nbsp;or length of service&nbsp;&nbsp;&nbsp;</li><li>Spirit of Vodafone Day: one day each quarter dedicated to your personal development&nbsp;&nbsp;</li><li>Extra days off: Vodafone Day, Family Day, Volunteering Day &nbsp;&nbsp;</li><li>Needless to say, we&nbsp;cater for your communication wherever you are&nbsp;&nbsp;</li><li>Office amenities (subject to the office location): such as restaurant,&nbsp;gym&nbsp;and parking&nbsp;&nbsp;</li><li>Special employee offers and discounts</li></ul>

SAP Principal Architect

This role is responsible for working closely with software, QA, and systems engineers to understand requirements and prototype, architect, implement, operate and update DevOps solutions accordingly. The jobholder must be flexible to constant business and technology change, with the ability to interact, engineer and collaborate efficiently with a wide range of stakeholders.Key accountabilities and decision ownership:&nbsp;• &nbsp; &nbsp;Establish a portfolio of DevOps processes, practices, and tools to empower and support delivery teams in continuous deployment, continuous integration, and rapid delivery across value streams • &nbsp; &nbsp;Facilitate team activities during implementation, software configuration, integration, release build using solution deployment tools • &nbsp; &nbsp;Create and implement automation and orchestration tools with infrastructure teams or cloud providers • &nbsp; &nbsp;Educate and foster self-service and efficiency wherever possible, automating the processes of provisioning and maintaining continuous integration environments, integration/QA testing, security &amp; configuration • &nbsp; &nbsp;Ensure availability, scalability, maintainability, monitoring of systems for operations • &nbsp; &nbsp;Extent monitoring tools to cover zoning SLA needs &amp; engage on L2 incident management activities remote/on-premise • &nbsp; &nbsp;Assume ownership for application/container patchingWho you areCore competencies, knowledge and experience:• &nbsp; &nbsp;Advanced ability to analyze and interpret complex problems or processes, identify and understand requirements, and develop solutions • &nbsp; &nbsp;Strong problem solving and design thinking skills, and ability to produce out-of-the-box ideas and innovative solutions • &nbsp; &nbsp;Strong relationship building, persuasion, and collaboration skills, acting as enabler for coordination of activities between technical teams and building of cross-functional relationships quickly and confidently • &nbsp; &nbsp;Agility and willingness to track, assess, and incorporate practice and technology developments into day-to-day working Must have technical / professional qualifications: &nbsp; • &nbsp; &nbsp;At least 2 years of professional experience in a relevant role&nbsp; • &nbsp; &nbsp;Automated software and infrastructure deployment and configuration management • &nbsp; &nbsp;Agile and DevOps Software development experience • &nbsp; &nbsp;Strong Linux distribution experience • &nbsp; &nbsp;Strong understanding of network protocols, client-server communication and networking&nbsp; • &nbsp; &nbsp;Strong Virtualization and IAAC technologies, e.g. Proxmox, KVM, Terraform, Puppet&nbsp; • &nbsp; &nbsp;Familiarity to Jenkins &amp; CI/CD pipelines • &nbsp; &nbsp;Knowledge of at least one scripting language (ie Bash, Python) • &nbsp; &nbsp;Good knowledge of NoSQL databases preferably CassandraNot a perfect fit?Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.What's in it for you<ul><li>Award-winning work environment -certified #1 Top Employer in Greece</li><li>Competitive pay, bonus &amp; remuneration package</li><li>Private Health &amp; Medical Insurance</li><li>Hybrid way of working: a blend of remote and office-based working, including the option to work from abroad</li><li>Unlimited access to learning resources and trainings</li><li>Vodafone Parental Leave: 16 weeks of fully paid parental leave to all employees regardless of gender, sexual&nbsp; orientation or length of service</li><li>Spirit of Vodafone Day: one day each quarter dedicated to your personal development</li><li>Extra days off: Vodafone Day, Family Day, Volunteering Day</li><li>Office amenities (subject to the office location): such as restaurant, beauty corner, gym and parking</li><li>Special employee offers and discounts</li></ul>

DevOps Engineer (Vodafone Innovus)

As Site Reliability Engineering Chapter Lead, you will own the development of SRE capabilities, building and growing a strong SRE community and ensuring consistent practices across teams and platforms. You will lead through coaching rather than line management, focusing on knowledge sharing and continuous improvement, while setting clear chapter principles that support strong reliability, observability, automation, and smooth operations for Vodafone’s critical services.&nbsp;More Specifically you will:&nbsp;<ul><li>Guide and grow a community of SRE experts working within cross‑functional teams&nbsp;</li><li>Act as Chapter Product Owner for SRE practices, tooling, and skills development&nbsp;</li><li>Allocate SRE resources across teams based on seniority, priority, and business criticality&nbsp;</li><li>Organize chapter rituals to nurture best practices, knowledge sharing, and innovation in reliability engineering&nbsp;</li><li>Act as a servant leader, supporting organisational maturity and readiness rather than controlling delivery&nbsp;</li><li>Define, maintain, and harmonize SRE chapter principles and standards across the organization&nbsp;</li><li>Mentor and coach SREs, enabling growth in both technical depth and breadth&nbsp;</li><li>Promote and embed SRE principles such as SLIs/SLOs, error budgets, automation first mindset, and blameless postmortems&nbsp;</li><li>Ensure technical integrity and quality consistency across the full-service lifecycle (design, build, deploy, operate)&nbsp;</li><li>Drive continuous improvement of monitoring, alerting, observability, and incident/problem management practices&nbsp;</li><li>Act as key contributor during major incidents, ensuring learning, root cause analysis, and sustainable remediation&nbsp;</li><li>Identify, standardize, and improve operations and reliability processes across organizations, increasing efficiency and resilience&nbsp;</li></ul>Who you are<ul><li>Bachelor’s Degree in Computer Science, Engineering, or a related field&nbsp;</li><li>5+ years of experience in Site Reliability Engineering, IT Operations, DevOps, or similar roles&nbsp;</li><li>2–3+ years of experience coaching, mentoring, or leading technical communities or teams&nbsp;</li><li>Strong hands-on background in cloud platforms (e.g. AWS, GCP, Azure, OCI) and large‑scale systems&nbsp;</li><li>Proven expertise in monitoring, logging, and observability tools (e.g. Prometheus, Grafana, ELK stack)&nbsp;</li><li>Strong experience with CI/CD pipelines, automation, scripting (Python, Bash), and Infrastructure as Code (Terraform, Ansible)&nbsp;</li><li>Solid understanding of containerization and orchestration (Docker, Kubernetes)&nbsp;</li><li>Experience with incident &amp; problem management, root cause analysis, and service resiliency design&nbsp;</li><li>Passion for continuous learning, knowledge sharing, and capability building&nbsp;</li><li>Agile mindset, able to foster collaboration and continuous improvement across squads&nbsp;</li><li>Strong stakeholder management skills, acting as an enabler and trusted advisor across technical and business teams&nbsp;</li><li>Ability to bring external best practices, experiment, and drive innovation in SRE ways of working&nbsp;</li><li>Excellent written and verbal communication skills in Greek and English, with technical and nontechnical audiences&nbsp;</li></ul>Not a perfect fit?Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.What's in it for you<ul><li>Award-winning work environment -certified #1 Top Employer in Greece</li><li>Competitive pay, bonus &amp; remuneration package</li><li>Private Health &amp; Medical Insurance</li><li>Hybrid way of working: a blend of remote and office-based working, including the option to work from abroad</li><li>Unlimited access to learning resources and trainings</li><li>Vodafone Parental Leave: 16 weeks of fully paid parental leave to all employees regardless of gender, sexual&nbsp; orientation or length of service</li><li>Spirit of Vodafone Day: one day each quarter dedicated to your personal development</li><li>Extra days off: Vodafone Day, Family Day, Volunteering Day</li><li>Office amenities (subject to the office location): such as restaurant, beauty corner, gym and parking</li><li>Special employee offers and discounts</li></ul>

SRE Chapter Lead

At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.What you’ll dothe role is responsible to develop and implement risk and compliance programs (CSB, audits, resilience), ensuring that IT Operations adheres to legal standards and in-house policies while minimizing risks associated with business operations. This role will collaborate closely with the Vodafone’s security teams &amp; other internal teams to protect the organization's information assets.&nbsp;More specifically you will:&nbsp;<ul><li>Develop &amp; implement risk management processes related to Vodafone's IT Operations, ensuring compliance with regulatory requirements and industry best practices&nbsp;</li><li>Develop, maintain, and regularly test IT resilience strategies, including disaster recovery and business continuity plans tailored to Vodafone's needs&nbsp;</li><li>Lead incident response and investigation efforts in case of security breaches or incidents&nbsp;</li><li>Conduct post-incident reviews, identify root causes, and implement improvements to prevent recurrence&nbsp;</li><li>Conduct risk assessments and audits to identify potential security vulnerabilities and areas of non-compliance&nbsp;</li><li>Develop and implement strategies to mitigate identified risks&nbsp;</li><li>Monitor and evaluate existing security controls, making recommendations for improvements and providing regular status reports to senior management.&nbsp;</li><li>Coordinate with external auditors and regulatory bodies during compliance assessments&nbsp;</li><li>Develop &amp; deliver training programs to enhance IT Operations awareness on security protocols and best practices&nbsp;</li><li>Work closely with other departments to ensure a cohesive approach to risk management and compliance&nbsp;</li></ul>Who you are<ul><li>Bachelor’s degree in Information Technology, Cybersecurity, Risk Management, or other related field&nbsp;</li><li>At least 4 years of experience in IT risk management, Compliance or Cybersecurity roles&nbsp;</li><li>Proven experience with IT audits, regulatory compliance and risk assessment&nbsp;</li><li>Strong understanding of IT risk management principles and practices and solid knowledge of security frameworks and standards&nbsp;</li><li>Familiarity with security incident response and investigation protocols&nbsp;</li><li>Strong communication and interpersonal skills, with the ability to work effectively with cross-functional teams&nbsp;</li><li>Strong organizational skills, with adaptability and ability to respond effectively to evolving cyber threats&nbsp;</li><li>Excellent analytical and problem-solving skills to identify and assess risks&nbsp;</li><li>Excellent written and verbal communication skills, in both Greek &amp; English and with both technical and business audiences &nbsp;</li><li>Project management skills to lead compliance initiatives and audits&nbsp;</li><li>Relevant certifications such as Certified Information Systems Auditor (CISA), Certified Information Systems Security Professional (CISSP), Certified in Risk and Information Systems Control (CRISC), or Certified Information Security Manager (CISM) are highly desirable&nbsp;</li></ul>Not a perfect fit?Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.What's in it for you<ul><li>Award-winning work environment - certified #1 Top Employer in Greece</li><li>Competitive pay, bonus &amp; remuneration package</li><li>Private Health &amp; Medical Insurance</li><li>Hybrid way of working: a blend of remote and office-based working, including the option to work from abroad</li><li>Unlimited access to learning resources and trainings</li><li>Vodafone Parental Leave: 16 weeks of fully paid parental leave to all employees regardless of gender, sexual&nbsp; orientation or length of service</li><li>Spirit of Vodafone Day: one day each quarter dedicated to your personal development</li><li>Extra days off: Vodafone Day, Family Day, Volunteering Day</li><li>Office amenities (subject to the office location): such as restaurant, beauty corner, gym and parking</li><li>Special employee offers and discounts</li></ul>

IT Risk & Compliance Specialist

At EY, we’re all in to shape your future with confidence.We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go.​Being part of EY in Greece means being part of a continuously growing team, which has been announced as&nbsp;Top Employer&nbsp;for the fourth consecutive year, certified as a&nbsp;Great Place to Work&nbsp;for the third year in a row, and awarded as&nbsp;Best Workplace in Professional Services &amp; Consulting&nbsp;for the second consecutive time, for our&nbsp;almost 3,000 professionals!&nbsp;At EY, we’ll develop you with&nbsp;future-focused skills&nbsp;and equip you with&nbsp;world-class experiences&nbsp;through&nbsp;coaching and training programs as well as the use of&nbsp;advanced technology and AI. We’ll fuel you and your extraordinary talents in a&nbsp;diverse and inclusive culture&nbsp;of globally connected teamsJoin us as we commemorate 100 years of EY in Greece this year. Experience great&nbsp;flexibility&nbsp;under&nbsp;our&nbsp;hybrid&nbsp;operating model&nbsp;across our offices in&nbsp;Athens,&nbsp;Patras, Thessaloniki and Crete&nbsp;and contribute to&nbsp;building a better working world.&nbsp;Office Relocation Project – Fixed‑Term ContractContract Duration: 6–7 months (Fixed‑term) Working Location: Athens (On‑site) &nbsp;The OpportunityWe are looking for Student On‑Site Technology Support Assistants to join our team on a 6–7 month fixed‑term contract.This role requires no prior professional experience and is ideal for students who:<ul><li>Are studying IT, computer science, engineering, or a related field</li><li>Are interested in how technology supports modern workplaces</li><li>Want hands‑on exposure to IT support and office relocation activities</li></ul>You will work on‑site, supporting the setup and smooth operation of technology during the office move, while receiving guidance and on‑the‑job training.&nbsp;Your key responsibilities&nbsp;&nbsp;As part of the On‑Site Technology Support team, you will:<ul><li>Assist with technology setup during office relocation, including workstations, equipment moves, and basic installations</li><li>Help prepare laptops, monitors, keyboards, and accessories for employees</li><li>Support onboarding activities by setting up equipment for new joiners</li><li>Assist with collecting and organizing IT equipment from departing employees</li><li>Provide basic, hands‑on IT support for everyday user issues</li><li>Help track and manage IT assets (labelling, inventory, distribution)</li><li>Assist with meeting room and event technology setups</li><li>Escalate technical issues to senior team members when required</li><li>Follow clear procedures and work as part of a supportive team</li></ul>&nbsp;&nbsp;Skills and attributes for success&nbsp;&nbsp;<ul><li>Interest in technology and IT support</li><li>Willingness to learn and take initiative</li><li>Good communication and teamwork skills</li><li>Strong sense of responsibility and attention to detail</li><li>Ability to follow instructions and manage simple tasks independently</li><li>Comfortable working in an on‑site office environment</li></ul>&nbsp;To qualify for the role, you must have&nbsp;<ul><li>University students (undergraduate or postgraduate) or recent graduates</li><li>Field of study in:<ul><li>IT, Computer Science, Engineering, Information Systems, or similar</li></ul></li><li>Basic familiarity with:<ul><li>Microsoft Office tools</li><li>Using laptops, mobile devices, and common applications</li></ul></li><li>Ability to communicate in Greek and English</li><li>Availability to work on‑site for the full contract duration</li></ul>&nbsp;No prior work experience required&nbsp;What we offer you&nbsp;&nbsp;&nbsp;Ability to Shape your Future with Confidence by:<ul><li>Developing your professional growth:<ul><li>You'll have unlimited access to educational platforms, EY Badges and EY Degrees, alongside support for certifications. You will experience personalized coaching and feedback, and gain exposure to international projects, through our expansive global network, empowering you to define and achieve your own success.</li><li>Dive into our innovative GenAI ecosystem, designed to enhance your EY journey and support your career growth. These advanced AI tools will empower you to focus on higher-value work and meaningful interactions, enriching your professional experience like never before.</li></ul></li></ul><ul><li>Empowering your personal fulfilment: We focus on your financial, social, mental and physical wellbeing.<ul><li>Our competitive rewards package, depending on your experience, includes cutting-edge technological equipment, ticket restaurant vouchers, a private health and life insurance scheme, income protection and an exclusive EY benefits club card that provides a wide range of discounts, offers and promotions.</li><li>Our&nbsp;flexible working arrangement (hybrid model) is defined based on your own preferences and team’s needs, and we enjoy various getaways such as short Fridays, Flex Day and Together Day. &nbsp;</li><li>Our commitment to a sustainable way of operating, encourages volunteerism, promotes sustainable practices and offers opportunities for you to create a positive societal impact.</li><li>Our pride lies in working at EY as one of the most recognized employers in Greece through our multiple awards received over the last 4 years (Top Employer, Great Place to Work and Best Workplace in Professional Services &amp; Consulting).</li></ul></li></ul><ul><li>Fueling an inclusive culture:&nbsp;We prioritize a diverse, equitable and inclusive environment, where you’ll be embraced for who you are and empowered to use your voice to help others find theirs.</li></ul>&nbsp;Are you ready to shape your future with confidence? Apply today.&nbsp;To help create an equitable and inclusive experience during the recruitment process, please inform us as soon as possible about any disability-related adjustments or accommodations you may need.&nbsp;&nbsp;EY&nbsp;&nbsp;|&nbsp; Building a better working worldEY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.&nbsp;Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.&nbsp;EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.&nbsp;&nbsp;&nbsp; #betterworkingworld&nbsp;#LI-Hybrid&nbsp;&nbsp;&nbsp;

On Site Technology Support Assistant - Core Business Services

The Charging Service implements all the Tariff Plan, Promotions and Regulatory services (such as spending limits, etc) as per Commercial demand and it is therefore made up of a mission critical application, continuously evolved for supporting the stream of Commercial needs for facing the day-by-day competition.&nbsp; From Technology standpoint, a journey towards 5G enablement is in progress moving the legacy service to a complete new, cloud-based application able to support the monetization of the incoming 5G network and services.Role purpose:&nbsp; • &nbsp; &nbsp;Deliver harmonized convergent rating and charging solutions cross markets and cross vendors in line with the architectural and strategic guidelines • &nbsp; &nbsp;Coordinate cross European programs, both for the design phase and for the delivery phase ensuring compliance with deliverables, costs and quality • &nbsp; &nbsp;Research and develop new products and services leveraging the leading technologies of convergent rating and charging, in line with Vodafone Digitalization strategy • &nbsp; &nbsp;Design, Drive and Deliver the Convergent Charging Service (CCS) on Cloud Transformation program in the Market(s), leading CCS to a Cloud, 5G ready system. &nbsp; • &nbsp; &nbsp;Design and Engineer the solution based on Cloud technologies, such as Containers, Open-Source components (Graphana, Kibana), CI/CD (Jenkins, JMeter).&nbsp; • &nbsp; &nbsp;Design and Engineer the software for complying with state-of-the-art Cyber Security guidelines and requirements&nbsp; • &nbsp; &nbsp;Design and Develop backend applications using technologies like JAVA, Python, etc.&nbsp; Designing PoC as well as designing and developing integrations based on opensource components and APIs using CI/CD process (e.g., developing interfaces or protocol for automatic testing tools, developing automatic test scripts, etc) • &nbsp; &nbsp;Owns solution HLD and LLD including IP design. Chooses technologies and standards used for the underlying capabilities. Determines dimensioning and configuration data per node. Ensures security requirements are imbedded in the design. • &nbsp; &nbsp;Design and integrate the new 5G Core with CCS for developing innovative monetization streams.&nbsp; • &nbsp; &nbsp;Drive as Technical Project Manager the delivery projects ensuring a proper coordination of all involved domains (e.g., Infrastructure, Core Network, Operating Support Systems, Provisioning)&nbsp; • &nbsp; &nbsp;Analyse, together with the business demand areas, the needs, requirements and expectations for the definition and implementation of the different functionalities of the CCS projects and commercial productsKey accountabilities and decision ownership&nbsp;• &nbsp; &nbsp;Design, Drive and Deliver the Convergent Charging Service (CCS) cross markets and cross Vendors&nbsp; • &nbsp; &nbsp;Decide and influence the best software architecture for legacy / 5G charging applications. • &nbsp; &nbsp;Design and Implement Capacity Planning for CCS&nbsp; • &nbsp; &nbsp;Lead assigned projects coordinating the involved Technology Providers (aka Vendors) and the relevant VF teams cross markets • &nbsp; &nbsp;Vendors Selection &amp; ManagementWho you areCore competencies, knowledge and experience:• &nbsp; &nbsp;Deep knowledge on IT and network protocols, including 5G SA architecture&nbsp; • &nbsp; &nbsp;Cloud (AWS/Azure/GCP) deployment, Kubernetes, Red Hat • &nbsp; &nbsp;Charging and Rating Services and Digital Services experience • &nbsp; &nbsp;DevOps process and tools (Harbor, Helm, Jenkins, GitLab, JMeter) and Programming skills and experience&nbsp; • &nbsp; &nbsp;Strong experience in managing complex and inter-functional projectsMust have technical / professional qualifications:&nbsp;• &nbsp; &nbsp;MSc/BSc in Computer Science or similar (mandatory) • &nbsp; &nbsp;Fluent in English (mandatory) • &nbsp; &nbsp;Analytical ability, creativity and problem-solving (mandatory) • &nbsp; &nbsp;Knowledge in charging applications • &nbsp; &nbsp;Experience in SOAP, Diameter, Restful API appreciatedNot a perfect fit?Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.What's in it for you<ul><li>Award-winning work environment -certified #1 Top Employer in Greece</li><li>Competitive pay, bonus &amp; remuneration package</li><li>Private Health &amp; Medical Insurance</li><li>Hybrid way of working: a blend of remote and office-based working, including the option to work from abroad</li><li>Unlimited access to learning resources and trainings</li><li>Vodafone Parental Leave: 16 weeks of fully paid parental leave to all employees regardless of gender, sexual&nbsp; orientation or length of service</li><li>Spirit of Vodafone Day: one day each quarter dedicated to your personal development</li><li>Extra days off: Vodafone Day, Family Day, Volunteering Day</li><li>Office amenities (subject to the office location): such as restaurant, beauty corner, gym and parking</li><li>Special employee offers and discounts</li></ul>

Monetization & Charging Senior Engineer

As part of Grant Thornton’s IT department, the System Administrator&nbsp;will be instrumental in ensuring the stability, availability, and performance of the firm’s applications and technology environments. The role involves monitoring and maintaining business-critical systems, managing on-premise and cloud infrastructures, and proactively resolving technical issues to safeguard efficiency and reliability. The successful candidate will also contribute to automation initiatives, optimize databases, and support infrastructure monitoring while actively engaging in company-wide projects.The key responsibilities of this role will include:<ul><li>Evaluating expanding or enhanced computer operations; makes recommendations for improvement and upgrading hardware and software to manage workload and system requirements.</li><li>Monitor system performance and ensure uptime and reliability.</li><li>Applying knowledge of computer software, hardware, and procedures to solve problems.</li><li>Collaborating with other employees to research and resolve problems.</li><li>Arranging service by software or hardware vendors to repair or replace defective products.</li><li>Developing and communicating department projects and goals.</li><li>Maintaining knowledge of technology innovations and trends.</li><li>Performing other related duties as assigned.</li></ul>To be successful at this role you need the following (hard and soft skills):<ul><li>Bachelor’s degree (or equivalent) in Computer Science, Information Technology, or a related field</li><li>Up to 4 years of hands-on experience in Systems Admin or a similar technical role</li><li>Advanced troubleshooting skills on Microsoft client environments (Windows, Microsoft Office)</li><li>Solid understanding of basic networking concepts (TCP/IP, DNS)</li><li>Working knowledge of cloud architectures and services, with emphasis on Microsoft Azure</li><li>Hands-on experience with Linux and Windows system administration</li><li>Familiarity with monitoring and logging tools (e.g. Prometheus, Grafana, ELK stack, Datadog) and virtualization technologies.</li><li>Proven experience with GenAI tools and with the installation and configuration of Microsoft Copilot and AI agents</li><li>Good understanding of database administration principles (SQL / NoSQL)</li><li>Basic knowledge of cybersecurity principles, supporting the implementation of security measures and best practices</li></ul>Strong Asset:<ul><li>ITIL® Foundation certification or higher/ Microsoft Certified: Azure Administrator will be considered a strong plus</li><li>Strong analytical, problem-solving, and decision-making capabilities</li><li>Ability to manage sensitive information with discretion and professionalism</li><li>Strong work ethic, team spirit, and a high level of accountability</li><li>Strong communication skills, with the ability to collaborate effectively across technical and non-technical stakeholders</li><li>Excellent interpersonal skills and the ability to interact confidently with all levels of management</li></ul>What’s in it for You?At Grant Thornton Greece, we believe that great work deserves great rewards! Here’s what you can look forward to:<ul><li>🌈 Diverse and inclusive workplace</li><li>🏋️‍♂️ Friendly, Dynamic Working environment</li><li>💰 Competitive Salary &amp; Bonus</li><li>🩺 Insurance Program for all GT members</li><li>👩‍🏫 Fully funded Training &amp; Professional Qualifications</li><li>🏖 Extra Days-off: August Freedays, Volunteering Days, Early leave days</li><li>🏃🏽‍♂️ Corporate Sports Teams (e.g., Running, Basketball, Volleyball)</li><li>🎁 Exclusive Discounts: Special offers and discounts for employees</li><li>🚗 Company Car (depending on job level)</li></ul>

System Administrator

As a Location Support Specialist, you will provide on‑site technical support across offices, stores and warehouses, securing smooth daily operations and an excellent user experience. You will troubleshoot, coordinate with vendors and contribute to reliable, well‑functioning local tech environments. Ιn this role, you will&nbsp;be responsible for&nbsp;the Sales Market Greece consisting&nbsp;of Greece, Cyprus, Bulgaria, Croatia, Serbia, Bosnia &amp; Herzegovina, Albania, Kosovo and North Macedonia.You will:<ul><li>Provide on‑site support for hardware, software and device issues that cannot be resolved remotely.</li><li>Troubleshoot and repair user equipment, including laptops, mobile phones, tablets and meeting‑room devices.</li><li>Support colleagues with equipment setups, configurations, maintenance and daily technical needs.</li><li>Provide hands-on technical assistance to office, store, and warehouse teams, ensuring uninterrupted daily operations.</li><li>Collaborate with the Global Network team on office network and access‑point issues.</li><li>Distribute and support technical equipment for stores (phones, tills, spare parts).</li><li>Maintain accurate documentation and follow up on incidents and tasks in ServiceNow.</li><li>Act as the local point of contact for infrastructure vendors (ISP, telephony) to secure timely checks and maintenance.</li><li>Contribute to a reliable, stable and user‑friendly onsite IT environment by proactively identifying and resolving issues.</li></ul>WHO YOU’LL WORK WITH​As a Location Support Specialist, you will work closely with local colleagues across offices, stores and warehouses, as well as with Global Network teams, infrastructure vendors and central IT support functions. Together, you ensure smooth technical operations and a supportive, service‑minded experience for all users.WHO YOU ARE​We are looking for people with…<ul><li>Secondary education; IT‑related studies are an advantage.</li><li>Familiarity with ServiceNow or similar ticketing systems.</li><li>Hands-on experience with user devices, networks, and hardware setups</li><li>Basic understanding of hardware and software troubleshooting, supported by hands‑on experience or strong interest in IT.</li><li>Strong organizational skills and a structured, detail‑oriented approach.</li><li>Good communication abilities and comfort in supporting colleagues at different technical levels.</li><li>Proficiency in English and the local language.</li></ul>And people who are…<ul><li>Curious, quick to learn and motivated by solving technical challenges.</li><li>Service‑minded, collaborative and eager to help colleagues succeed.</li><li>Calm under pressure and positive when unexpected issues arise.</li><li>Practical, hands‑on and comfortable working independently on various onsite tasks.</li></ul>WHO WE ARE​H&amp;M Group is a global company of strong fashion brands and ventures. Our goal is to prove that there is no compromise between exceptional design, affordable prices, and sustainable solutions. We want to liberate fashion for the many, and our customers are at the heart of every decision we make.​We are made up of thousands of passionate and talented colleagues united by our shared culture and values. Together, we want to use our power, our scale, and our knowledge to push the fashion industry towards a more inclusive and sustainable future. ​WHY YOU’LL LOVE WORKING HERE&nbsp;​ At H&amp;M Group, we are proud to be a vibrant and welcoming company. We offer our employees attractive benefits with extensive development opportunities around the globe. ​More specifically, we offer:<ul><li>25% Staff discount on all our H&amp;M Group brands, both in stores and online (H&amp;M, COS, Weekday, Monki, H&amp;M HOME, &amp; Other Stories and ARKET)</li><li>H&amp;M Incentive&nbsp;Program&nbsp;– HIP.&nbsp;Learn more about the program&nbsp;here</li><li>Private Health and Life Insurance</li><li>Food Vouchers</li><li>Long Service&nbsp;Reward at&nbsp;10, 15 &amp; 20 year&nbsp;anniversary</li><li>Baby Birth Gift Card</li><li>Retirement Reward</li><li>Bonus for Referring a Friend</li><li>Hybrid Work Model</li><li>Unlimited Career Opportunities (over 70% of our recruitment processes are internal)</li></ul>

Location Support Specialist

As a Retail Analytics Specialist, you will play a key role in supporting the strategic direction of Allwyns’s retail network. You’ll contribute to the definition of business objectives, commercial KPIs, and budget planning, while monitoring performance and delivering insightful reports. Additionally, you’ll provide comprehensive analytics and reporting across the entire retail ecosystem, supporting stakeholders at all levels, from agents and Marketing Units to Area Managers, Sales teams, and top management.&nbsp;What your day to day will include:<ul><li>Monitoring retail network KPIs (Allwyn stores, Play Stores, indirect channels) and developing Power BI reports (annual, quarterly, monthly, ad-hoc) with detailed performance analysis by region, store, and product.</li><li>Conducting post-investment appraisal of retail initiatives, evaluating store uplift based on solid methodologies.</li><li>Ensuring accuracy and stability of reporting tools, combining technical expertise with business understanding.</li><li>Collaborating with the AI team on root cause analysis and predictive modeling and expanding reporting automation using AI capabilities.</li><li>Expanding automation in reporting utilizing AI features</li><li>Aligning with BI team to optimize data infrastructure that supports the team's reporting needs.</li><li>Providing clear &amp; meaningful KPI specs, efficient database preparation &amp; ensuring optimized Power BI reports</li></ul>&nbsp;What you’ll bring:<ul><li>Bsc in Management Science &amp; Technology, Mathematics, Statistics, Computer Science or relevant field, Master's degree will be considered an asset</li><li>Hands-on experience in data mining and analysis of big data in large-scale data environments</li><li>Excellent knowledge of SQL and ETL/ELT processes</li><li>Good knowledge of programming languages, statistical models and analytics tools (Python, R, Databricks, SAS)</li><li>Solid experience in data visualization tools (Power BI, Tableau)</li><li>Advanced MS Excel knowledge</li><li>Familiarity with ML/AI applications in retail or behavioural analytics</li><li>Strong analytical and conceptual thinking; ability to translate findings into real-world recommendations</li><li>Excellent communication skills in English &amp; Greek</li><li>Good Knowledge of the gaming industry will be considered an asset</li></ul>&nbsp;What’s&nbsp;in it for you?&nbsp;🚀 An award-winning working environment &nbsp;💸 Competitive salary package and bonus scheme &nbsp;🩺&nbsp;Health insurance coverage, Pension Plan and Annual Health Checkup &nbsp;💻&nbsp;Hybrid working model &nbsp;🏢 State of the art facilities including gym&nbsp;&amp;&nbsp;restaurant&nbsp;🎓 Continuous learning powered by Allwyn Academy &nbsp;💼 Internal career opportunities &nbsp;👪&nbsp;Family Support incl. daycare&nbsp;voucher&nbsp;and assisted reproduction&nbsp;voucher&nbsp;🌱 Volunteering program, including 2 extra days off to give back&nbsp;💪 Well-Being Program incl. sports teams, nutritionist &amp; psychologist services, Employee Assistance line and more&nbsp;🗓️ Allwyn Day - one extra day off&nbsp;&nbsp;🍴 Monthly food allowance&nbsp;&nbsp;🚌&nbsp;Shuttle service for easy commute to our offices&nbsp;🛍️ Exclusive employee discounts across a range of partners ️&nbsp;

Retail Analytics Specialist (3962)

Are you passionate about design and motion, and ready to make a significant impact? We are looking for a creative Digital Designer to take on the design and visual experience of our projects (apps &amp; websites). In addition to core digital design responsibilities, you will bring ideas to life through engaging animations and multimedia content, enhancing the overall digital experience for our users.&nbsp;Your day to day will include:<ul><li>Assessing business needs and translating business requirements and brand guidelines into engaging design solutions</li><li>Designing high-quality graphics, banners, newsletters, and landing pages while maintaining brand consistency and ensuring pixel-perfect quality</li><li>Creating engaging animated and multimedia content, including short-form videos and motion graphics for digital platforms</li><li>Optimizing design for usability, accessibility, and performance</li><li>Ensuring responsive design across all devices by staying informed on web, mobile, and AI-driven design trends and proposing innovative solutions</li><li>Collaborating closely with marketing teams to ensure seamless integration of design and functionality</li><li>Working with creative teams, agencies, and vendors to produce compelling digital assets</li><li>Exploring and experimenting with new tools and workflows, including AI-assisted design solutions</li></ul> What you need to succeed:<ul><li>BSc in UX Design, Graphic Design or equivalent, MSc considered an asset</li><li>Strong portfolio showcasing digital design and motion graphics work</li><li>At least 3 years of experience in a similar role</li><li>Proficiency in Adobe Creative Suite (Photoshop, Illustrator) and motion/video tools (e.g., After Effects, Premiere, Animate, CapCut or similar)</li><li>Basic knowledge of HTML, CSS, and familiarity with CMS platforms</li><li>Solid understanding of UX/UI principles and responsive design</li><li>Strong sense of aesthetics, attention to detail, and creativity</li><li>Excellent time management, collaboration, and communication skills</li><li>Previous agency experience will be considered a strong plus </li></ul>What’s&nbsp;in it for you?&nbsp;🚀 An award-winning working environment &nbsp;💸 Competitive salary package and bonus scheme &nbsp;🩺&nbsp;Health insurance coverage, Pension Plan and Annual Health Checkup &nbsp;💻&nbsp;Hybrid working model &nbsp;🏢 State of the art facilities including gym&nbsp;&amp;&nbsp;restaurant&nbsp;🎓 Continuous learning powered by Allwyn Academy &nbsp;💼 Internal career opportunities &nbsp;👪&nbsp;Family Support incl. daycare&nbsp;voucher&nbsp;and assisted reproduction&nbsp;voucher&nbsp;🌱 Volunteering program, including 2 extra days off to give back&nbsp;💪 Well-Being Program incl. sports teams, nutritionist &amp; psychologist services, Employee Assistance line and more&nbsp;🗓️ Allwyn Day - one extra day off&nbsp;&nbsp;🍴 Monthly food allowance&nbsp;&nbsp;🚌&nbsp;Shuttle service for easy commute to our offices&nbsp;🛍️ Exclusive employee discounts across a range of partners ️&nbsp;

Digital & Motion Designer (3968)

The Technical Operations Center (TOC) Engineer acts as a single point of contact for the assessment, prioritization, escalation and resolution of incidents related to corporate and gaming/betting infrastructure. &nbsp; Your day to day will include:<ul><li>Monitoring the daily performance and functionality of Corporate and Gaming/Betting infrastructure and responding to service failures by implementing the prescribed resolution steps</li><li>Maintaining monitoring tools, proposing improvements to optimize system functionality, supervising relevant contractors, and ensuring control over their performance to uphold service standards</li><li>Addressing tickets submitted by Allwyn's corporate operations related to technical issues with hardware devices and platforms, and managing prioritization, evaluation and resolution in accordance with stablished processes and procedures</li><li>Handling technical issues reported via the Allwyn Services Portal, collaborating with Allwyn Technology vendors to resolve problems concerning gaming and betting application as well as communication circuits</li><li>Escalating incidents and problems as necessary, supporting investigations to minimize incident duration, tracking resolution progress, and providing updates and clarifications to end users regarding the procedure followed</li><li>Maintaining comprehensive documentation and incident reports, detailing the nature of problems and steps taken to resolve them in order to inform improved strategies for preventing future incidents</li><li>Executing User Access Management processes, including overseeing access provisioning and deprovisioning, and gathering relevant data as evidence to support responses to audit inquiries</li><li>Becoming proficient with basic Linux commands and assisting in the review and enhancement of automation scripts to improve operational efficiency</li></ul> What you need to succeed:<ul><li>BSc in Computer Science, Information Technology, or a related field</li><li>3+ years of experience in customer support, preferably in a technical or Network/Technology Operations Center environment &nbsp;</li><li>Help desk exposure in the provision within a corporate environment</li><li>Knowledge of the practices, processes and general standards of the end-user technical support</li><li>Familiarity with ticketing systems and/or monitoring tools</li><li>Ability to comprehend and retain technical information and to clearly translate technical issues in simple non-technical terms</li><li>Strong customer service culture</li><li>Effective communication and team player</li><li>Excellent organizational and prioritization skills</li><li>Achievement orientation</li><li>Availability to work on shifts 24/7/52&nbsp;</li></ul>&nbsp;What’s in it for you?&nbsp;🚀 An award-winning working environment &nbsp;💸 Competitive salary package and bonus scheme &nbsp;🩺&nbsp;Health insurance coverage, Pension Plan and Annual Health Checkup &nbsp;💻&nbsp;Hybrid working model &nbsp;🏢 State of the art facilities including gym&nbsp;&amp;&nbsp;restaurant&nbsp;🎓 Continuous learning powered by Allwyn Academy &nbsp;💼 Internal career opportunities &nbsp;👪&nbsp;Family Support incl. daycare&nbsp;voucher&nbsp;and assisted reproduction&nbsp;voucher&nbsp;🌱 Volunteering program, including 2 extra days off to give back&nbsp;💪 Well-Being Program incl. sports teams, nutritionist &amp; psychologist services, Employee Assistance line and more&nbsp;🗓️ Allwyn Day - one extra day off&nbsp;&nbsp;🍴 Monthly food allowance&nbsp;&nbsp;🚌&nbsp;Shuttle service for easy commute to our offices&nbsp;🛍️ Exclusive employee discounts across a range of partners ️&nbsp;

Technical Operations (TOC) Engineer (3915)

We are looking for a Senior Product - UX Designer who refuses to settle for "good enough". As part of the newly formed Digital &amp; AI division at Allwyn Hellas, you will not just be designing screens; you will be shaping the digital experience for millions of users across our global gaming ecosystem. You will merge data, aesthetics, and psychology to build seamless, accessible, and high-performance products. You will also be at the forefront of our transformation, integrating AI workflows to accelerate innovation. What your day to day will include:&nbsp;<ul><li>Leading the end‑to‑end design process, from discovery to delivery, defining user flows, IA structures, and high‑fidelity UI for flagship digital platforms.</li><li>Applying mobile‑first thinking and leveraging deep mastery of Apple HIG and Material Design guidelines to craft native, high‑performance mobile experiences.</li><li>Evolving and governing the Allwyn Design System, ensuring consistency and scalability across component libraries, design tokens, and documentation.</li><li>Designing interfaces optimized for performance and accessibility, ensuring compliance with Web Vitals standards and WCAG 2.2 guidelines.</li><li>Leveraging AI‑powered tools to accelerate user testing, prototyping, and automated design audits, enabling more time for creative problem‑solving and innovation.</li></ul> What you’ll bring:&nbsp;<ul><li>5+ years of experience in Product Design (UX/UI), with a portfolio demonstrating complex transactional flows (e‑commerce, fintech, gaming)</li><li>Strong understanding of native mobile interaction patterns and mobile HCI principles</li><li>Solid knowledge of HTML/CSS constraints and mobile development frameworks</li><li>Ability to design feasible, scalable, and technically robust product solutions</li><li>Familiarity with inclusive design and accessibility standards (EAA, WCAG)</li><li>Comfort working with analytics, heatmaps, and A/B testing insights to support design decisions</li><li>Expert proficiency in Figma (including variables and advanced prototyping); experience with AI‑assisted design tools is a strong asset</li><li>Excellent communication, collaboration, and presentation skills</li><li>Ability to manage multiple projects and deliver high‑quality work in a fast‑paced, evolving environment</li><li>Curiosity, innovation mindset, and commitment to continuous improvement </li></ul>What’s&nbsp;in it for you?&nbsp;🚀 An award-winning working environment &nbsp;💸 Competitive salary package and bonus scheme &nbsp;🩺&nbsp;Health insurance coverage, Pension Plan and Annual Health Checkup &nbsp;💻&nbsp;Hybrid working model &nbsp;🏢 State of the art facilities including gym&nbsp;&amp;&nbsp;restaurant&nbsp;🎓 Continuous learning powered by Allwyn Academy &nbsp;💼 Internal career opportunities &nbsp;👪&nbsp;Family Support incl. daycare&nbsp;voucher&nbsp;and assisted reproduction&nbsp;voucher&nbsp;🌱 Volunteering program, including 2 extra days off to give back&nbsp;💪 Well-Being Program incl. sports teams, nutritionist &amp; psychologist services, Employee Assistance line and more&nbsp;🗓️ Allwyn Day - one extra day off&nbsp;&nbsp;🍴 Monthly food allowance&nbsp;&nbsp;🚌&nbsp;Shuttle service for easy commute to our offices&nbsp;🛍️ Exclusive employee discounts across a range of partners ️&nbsp;

Senior Product - UX Designer (3802)

As a Senior Software Developer, you will play a key role in shaping and delivering high‑quality software solutions. You will lead the analysis, design, and implementation of new concepts, ensuring they meet technical requirements and standards. You’ll also oversee the seamless integration, deployment, configuration, and ongoing maintenance of these solutions-driving reliability, performance, and long‑term scalability.&nbsp;What your day to day will include:<ul><li>Reviewing business and technical requirements and designing scalable, modular software solutions.</li><li>Leading the development and refactoring of applications in line with architectural standards and the platform roadmap.</li><li>Identifying technical debt proactively and driving refactoring or modernization initiatives to enhance maintainability and performance.</li><li>Ensuring high software quality through code reviews, debugging, troubleshooting, and close collaboration with the QA team.</li><li>Following best practices and patterns, delivering clean, testable code, and applying Test‑Driven Development (TDD).</li><li>Monitoring application performance and providing 2nd and/or 3rd‑level maintenance and support to ensure long‑term stability and reliability.</li><li>Translating business needs into clear technical specifications (SoW) and design artifacts.</li><li>Responding to ad‑hoc assignments that support evolving business needs, aligned with the scope of the role and your professional capabilities.</li><li>Staying up to date with emerging technologies and industry best practices and proposing improvements that elevate the efficiency and speed of operations.</li></ul>&nbsp;What you’ll bring:<ul><li>BSc in Computer Science or Information Technology or equivalent STEM</li><li>MSc in relevant topic is desirable</li><li>Demonstrated experience as a SW engineer, preferably in all phases of the Software Lifecycle</li><li>Understanding of Lottery/Gaming/Betting/Casinos, Passive/Scratch systems and business concepts (desirable)</li><li>Strong experience in enterprise‑level Java/J2EE development, using frameworks and tools such as Spring Boot, Hibernate, JPA, JavaEE/JakartaEE, and JUnit.</li><li>Solid background in relational and non‑relational databases (MySQL, Postgres, Oracle, MongoDB) and a good understanding of RESTful API design and systems integration with JSON/XML/SOAP.</li><li>Proficiency in core engineering practices including Git or Subversion, CI/CD pipelines, Agile methodologies, and familiarity with Linux environments.</li><li>Deep understanding of scalable application design principles and commitment to Clean Code and Clean Architecture for high‑quality, maintainable software.</li><li>Strong analytical, organizational, debugging and troubleshooting skills for resolving complex technical issues effectively</li><li>Communicating effectively in Greek and English, with strong written and verbal skills</li></ul>&nbsp;What’s in it for you?🚀 An award-winning working environment&nbsp;💸 Competitive salary package and bonus scheme&nbsp;🩺 Health insurance coverage, Pension Plan and Annual Health Checkup&nbsp;💻 Hybrid working model&nbsp;🏢 State of the art facilities including gym &amp; restaurant🎓 Continuous learning powered by Allwyn Academy&nbsp;💼 Internal career opportunities&nbsp;👪 Family Support incl. daycare voucher and assisted reproduction voucher🌱 Volunteering program, including 2 extra days off to give back💪 Well-Being Program incl. sports teams, nutritionist &amp; psychologist services, Employee Assistance line and more🗓️ Allwyn Day - one extra day off🍴 Monthly food allowance🚌 Shuttle service for easy commute to our offices🛍️ Exclusive employee discounts across a range of partners ️

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