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Join our team as a Port Operations Agent where you are expected to independently oversee agency vessel operations for the port call. Attending to all the operations and administrative duties, including, but not limited to - arranging pilots, line handlers and stevedores, coordinating ship clearance with government officials, making transportation arrangements for crew onboard, and managing delivery of provisioning for the cruise ship.&nbsp; Based in Corfu, you will ensure an excellent service for our cruise line clients.ABOUT THE JOB<ul><li>Attend vessel ship calls and act as a primary liaison between Cruise Line, port authorities and other stakeholders to ensure the smooth and efficient handling and processing of vessel operations for their port of calls. Ensuring operational demands are met and carried out according to protocols and policies set forth.</li><li>Coordinate vessel arrival/departures and berthing arrangements with port authority, terminal operators, security, government entities and maritime service providers.</li><li>Monitor and respond to email requests within a timely manner from various regional email accounts.</li><li>Facilitate vessel entry/clearance procedures, including customs, immigration, health formalities to ensure compliance with regulatory requirements.&nbsp;&nbsp; Utilize the different systems for all vessel entry/departure requirements.</li><li>Work in close collaboration with suppliers to ensure we deliver safe, healthy, and sustainable service.</li><li>Solve day-to-day issues and propose workflow improvements to your manager, to enhance productivity and efficiency in port operations.</li><li>Monitor vessel movements, port, and weather conditions to anticipate operational challenges and minimize disruptions and effectively communicate to all parties involved.</li><li>Compile and submit appropriate updates throughout the day Cruise Line’s corporate managers.&nbsp; Complete appropriate sail reports as required by each line.</li><li>Complete each respective sailing documents required for invoicing/billing within acceptable time frame and ensure all back up documentation has been saved appropriately.</li><li>Actively participate in conference calls with vessels and/or cruise lines when needed.</li><li>Forward any vessel/ship packages/mail, medical luggage or lost and found items/ mail as requested by line at the end of the day and notify relevant parties of tracking info and costs.</li><li>Coordinate/provide appropriate medical assistance &amp; provide follow up/updates for any medically disembarked crew or guest to respective persons/departments for each cruise line.</li></ul>ABOUT YOU<ul><li>Excellent communication skills in English language, both written and oral.&nbsp;</li><li>Good academic background. Maritime studies are desirable.</li><li>Preferred previous experience as a Port Agent.</li><li>Problem solving and analytical skills.</li><li>Good office administration and organizational skills with a keen eye for attention to detail.&nbsp;</li><li>Knowledge of Microsoft Office programs.</li><li>Orientation to results and customer service; decisive problem solving.</li><li>Business travel availability, if required by Manager</li></ul>ABOUT OUR OFFER<ul><li>Personal benefits: Attractive remuneration, discretionary bonus schemes, generous travel benefits, extensive health &amp; well-being support, and more.</li><li>Flexible working: Work is something you do, not somewhere you go. We encourage a healthy work-life balance with a dynamic working environment.</li><li>A career to shape: Access the TUI Learning Hub to level-up and reach your ambitions.</li><li>Broaden your network: We champion intercultural collaboration and provide opportunities to work on global projects and teams</li><li>Community: Get involved with incredible local charity and sustainability initiatives like the TUI Care Foundation.</li></ul>

Port Operations Agent | Corfu

As a Spa Therapist you will be responsible for greeting and welcoming Spa guests, informing guests of Spa packages, promotions, and rates, and customizing treatments and therapies to suit guests’ needs..Why you’ll love F ZEEN KEFALONIAF ZEEN KEFALONIA is an adults and residence only haven surrounded by all shades of blue and green. Following a holistic well-being approach, we are aiming to create unforgettable F Zeen moments for our guests and introduce them to the Good Life, the art of living well and in harmony with nature and the world. F Zeen is a mindset sand a lifestyle ideal. The combination of personalized service paying high attention to detail with the tailored experiences make F ZEEN KEFALONIA an experience beyond than just a stay. We wouldn’t be able to fulfil our vision without our employees, who are the heart of our retreat. For this reason, we provide trainings from top experts as well as a competitive package of perks and benefits to all our staff members, encouraging creativity and passion for work.What you’ll do<ul><li>Perform different types of massages, beauty treatments, and wellness therapies</li><li>Maintain detailed records of massages, treatments, and therapies performed on each Spa guest</li><li>Communicate with guests during massages to adjust massage techniques as required</li><li>Resolve guest complaints and report any accidents to the Manager</li><li>Clean and sanitize work areas, change treatment room sheets, and sterilize all instruments and equipment before each use</li><li>Explain massages, treatments, and therapies to guests and provide suitable recommendations as needed</li><li>Suggest and promote retail products or additional services</li><li>Ensure that the Spa is adequately stocked with Spa supplies and report shortages to the Supervisor</li><li>Complete and maintain any incident reports, daily activity reports or other reports requested by management</li><li>Enquire about guests’ medical conditions and allergies before providing Spa services</li></ul>What we are looking for<ul><li>Licensed in massage therapy and cosmetology or aesthetics</li><li>Proven experience working as a Spa Therapist</li><li>Excellent command of the English language</li><li>Hands on experience in massage techniques, manicures, pedicures and face/body therapies</li><li>Sound knowledge of anatomy, physiology, and different massage techniques</li><li>Exceptional customer service skills</li></ul>What we offer<ul><li>Positive working environment&nbsp;</li><li>Training and career development&nbsp;</li><li>Excellent opportunities for career progression&nbsp;</li><li>Competitive remuneration package&nbsp;</li><li>Single or double accommodation at fully equipped apartments&nbsp;</li><li>Daily meals&nbsp;</li><li>Uniforms&nbsp;</li><li>Transportation from and to the hotel for duty&nbsp;</li><li>Other seasonal perks &amp; benefits also in addition to results&nbsp;</li></ul>Join Our Team<ul><li>A team that is built on respect and excellent service over collaboration</li><li>A team of likeminded individuals that are motivated to work as a unit to offer our guest unique vacations and unforgettable experiences</li><li>A team of happy employees, that are driven within their working environment to contribute to a common goal</li><li>A team that celebrates achievements made individually and encourages positive attitude and integrity</li><li>A healthy environment where nature is the focal point, that encourages collaboration and teamwork, allowing space to breath</li><li>A mindful and considerate, people-oriented workplace</li><li>A family-run company with exceptional high standards both for the guests and the employees alike</li></ul>Send us your CV and be part of our team!

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port operations agent | corfu

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F Zeen Retreats

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