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Managing all operational aspects of the sailing school, including delivery of the RYA syllabus, day to day management of the team, driving revenue and ensuring yachts are set up to Sunsail and RYA standards<ul><li>Deliver RYA courses aligning with RYA regulations and company standards</li><li>Coordinate paperwork and instructors for all courses</li><li>Drive revenue and promote courses available within resort</li><li>Maintain the standards of training delivered on shore-based courses</li><li>To supervise customer feedback of RYA training and investigate comments where vital</li><li>Liaise with the RYA and other governing bodies to ensure that the syllabus delivered is up to date</li><li>Ensure yachts are clean and set up per the company standards and RYA requirements</li><li>To ensure that any changes in the SOPs are communicated to instructors</li><li>To provide support and mentorship to instructors, and provide ongoing training as vital</li><li>To develop course material to support existing and future course requirements</li><li>Ensure before the yachts set sail accurate paperwork has been completed as per the company and local law requirements</li><li>Ensure company policies and procedures are kept to whilst instructors are at sea</li><li>Lead and empower the instructors</li><li>Provide excellent customer service at all times</li><li>Carry out other duties within your ability as requested by your line manager</li></ul>What we are looking for<ul><li>RYA Yachtmaster Instructor commercially endorsed</li><li>Experience managing a team</li><li>Knowledge of health and safety legislation</li><li>Knowledge of the RYA sailing school syllabus and standards</li><li>Ability to work as a reliable member of the team</li><li>Highly motivated individual</li><li>Good interpersonal skills</li><li>Highly customer orientated</li><li>First aid certificate</li></ul>

Yacht Master Instructor

Sunsail is recruiting cruising instructors based in Greece and Croatia to work in the Mediterranean for the Summer. Full-season roles are available, and following successful summer placements, winter opportunities may be available.Working hours vary, and you MUST be able to cover operational requirements. It is important to be flexible within your job role and understand that you may be required to move between different resorts or departments according to operational needs, as well as be happy to cover a flotilla or bareboat skipper role at times.What will you be doing<ul><li>Deliver RYA courses, aligning with RYA regulations and company standards</li><li>Deliver company-specific courses as per standards, policies, and procedures</li><li>Assisting with the ‘flotilla hero’ product where required, instructing whilst also being a part of the flotilla</li><li>Meeting and greeting guests and conducting a welcome brief on board.</li><li>Carry out basic yacht maintenance</li><li>Liaise with the Chief Instructor and report any maintenance problems or damage to the yachts</li><li>Be responsible for the standard of the sailing school yachts throughout the season, including cleaning, inventory monitoring, and maintenance where required.</li><li>Ensure accurate paperwork is completed as per local laws and regulations</li><li>Provide excellent customer service at all times</li><li>Any other duties within your ability as requested by your line manager</li></ul>What we are looking for<ul><li>RYA Cruising Instructor commercially endorsed with a valid medical certificate (ENG1/ML5)</li><li>Valid First Aid Certificate or equivalent</li><li>Recent Criminal Record Check (ACRO or DBS)</li><li>Fundamental yacht maintenance skills</li><li>A flexible and reliable member of the team</li><li>Ability to work through pressurised conditions and make and deliver difficult decisions</li><li>Strong interpersonal and communication skills</li><li>Safety conscious</li><li>Knowledge of health and safety legislation</li><li>Experience in a customer-focused environment</li><li>An adaptable character who can adjust to different circumstances</li></ul>Package<ul><li>industry-standard salary</li><li>Accommodation</li><li>Return flights from your home country to the base</li><li>Uniform</li><li>Travel Insurance</li><li>Staff deals on yacht holidays</li><li>Global career opportunities</li><li>Sponsorship opportunities for top-performing team members</li></ul>

Cruising Instructor

Sunsail is recruiting base technicians based in Greece and Croatia to work in the Mediterranean for the Summer. Full-season roles are available, and following successful summer placements, winter opportunities may be available.Primary duties will centre around the yachts, the base, and ports of call. Working hours vary, and you MUST be flexible to operational requirements. You are required at times to assist with flotilla duties. At the beginning and end of the season, you may be asked to carry out fleet re-fit/lay-up. The yachts are prepared for the upcoming season or furloughed for winter during these periods. It includes painting, cleaning, repairs, and anything else required to prepare the yacht for the season or place it under furlough.What will you be doing<ul><li>Completing turnaround service checks, yacht preparation, and deck washing</li><li>Briefing clients on the yacht's systems and safety equipment</li><li>Maintenance and repairs to yacht equipment.</li><li>Proactive and preventative daily maintenance checks and repairs.</li><li>Engine servicing, oil and filter checks/changes</li><li>Maintenance of outboards for tenders</li><li>Emergency callouts for breakdowns on any of the fleet</li><li>Ensuring the safety of all clients, including safety briefings</li><li>Assisting clients with queries and problems</li><li>Assisting with the general running of the base</li><li>Any other duties as advised by the Base Manager</li></ul>What we are looking for<ul><li>Experience maintaining diesel engines and 2 &amp; 4-stroke outboard engines</li><li>A clear understanding of 12V DC electrical systems</li><li>Knowledge and a passion to learn about marine plumbing systems.</li><li>Practically minded-with an ability to tackle problems</li><li>Ability to work through pressurised conditions and with time constraints</li><li>Experience in a customer-focused environment</li><li>Sociable and positive personality</li><li>Committed to their team</li><li>Yacht sailing experience is desirable but not crucial</li></ul>Our Commitment to Diversity, Equity, and InclusionWe believe people perform best when they can be their true selves, and diverse teams drive better results. We’re committed to encouraging a diverse, equitable, and inclusive environment where everyone can succeed.

Base Technician

Sunsail is recruiting flotilla technicians based in Greece and Croatia to work in the Mediterranean for the Summer. Full seasonal roles are available on a one-week or two-week flotilla route. Full and high-season positions are open, and following successful summer placements, winter opportunities may be available.Primary duties will centre around the yachts, the base and ports of call. You and your lead boat team will be the face of the company. Working hours vary, and you MUST be flexible to operational requirements. You may sometimes be required to assist with other flotillas or base duties. At the beginning and end of the season, you may be asked to carry out fleet re-fit/lay-up. The yachts are prepared for the upcoming season or furloughed for winter during these periods. It includes painting, cleaning, repairs, and anything else required to prepare the yacht for the season or placed under furlough.What you will be doing<ul><li>Ensuring the safety of all guests throughout the flotilla</li><li>Greeting clients and assisting with boarding, followed by detailed on-board briefs covering safety and yacht systems</li><li>Efficient stock control of vital spare parts stored on the lead yacht</li><li>Assisting the flotilla skipper with the safe mooring of yachts</li><li>Assisting with the general requirements of flotilla, including any client queries or problems</li><li>Socialising with guests</li><li>Assisting with the organisation of social events, including group meals and Welcome Parties</li><li>Cleanliness and good presentation of the lead boat at all times</li><li>Completing turnaround service checks, yacht preparation and deck washing</li><li>Briefing clients on the yacht's systems and safety equipment</li><li>Maintenance and repairs to yacht equipment</li><li>Proactive and preventative daily maintenance checks and repairs.</li><li>Engine servicing, oil and filter checks/changes</li><li>Maintenance of outboards for tenders</li><li>Emergency callouts for breakdowns on any of the fleet</li><li>Ensuring the safety of all clients, including safety briefings</li><li>Assisting clients with queries and problems</li><li>Assisting with the general running of the base</li><li>Any other duties as advised by the Base Manager</li></ul>What we are looking for<ul><li>Experience maintaining diesel engines and 2 &amp; 4 stroke outboards</li><li>Yacht sailing experience (RYA Day Skipper/ Competent Crew desired)</li><li>Good understanding of 12V DC electrical systems and marine plumbing systems</li><li>Practically minded-with an ability to tackle problems</li><li>Ability to work through pressurised conditions and with time constraints.</li><li>Experience in a customer-orientated environment</li><li>Sociable and positive personality</li><li>A strong teammate</li></ul>Package<ul><li>Competitive industry standard salary</li><li>Accommodation</li><li>Return flights from your home country to the base</li><li>Uniform</li><li>Travel Insurance</li><li>Staff deals on yacht holidays</li><li>Global career opportunities</li><li>Sponsorship opportunities for top-performing team members</li></ul>

Job Ads Customer Service Representative Νησιά Ιονίου

yacht master instructor

Sunsail

cruising instructor

Sunsail

base technician

Sunsail

flotilla technician

Sunsail

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