LastWeek

LastThreeDays

Today

Aoristou

Seasonal

FullTime

OnSite

Job Position:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Quality CoordinatorRef: &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; HH/QCLocation: &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Kiotari,&nbsp;South RhodesCompany: &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; H HOTELS COLLECTIONAbout us:At&nbsp;H Hotels Collection&nbsp;we operate with innovation and determination, supporting our people, local communities and the environment. Our passion is to evolve, shape standards and surpass ourselves, creating unique experiences and relationships. We establish relationships of safety and reliability with everyone, promote authenticity, operate with honesty and establish relationships of trust on which we build our future and growth.Job description:We are looking for an experienced and dynamic Quality Coordinator. The ideal candidate will be responsible to ensure compliance in line with legislation and all system processes including quality and safety, implementation of quality management actions and contributing to the development of company policies and procedures.Key responsibilities:<ul><li>Works closely with Hotel Managers and HODs to establish, maintain and optimize QMS in all group properties</li><li>Ensures full compliance of hotel SOPs, policies, procedures, and brand standards.</li><li>Ensures H&amp;S compliance in line with local and international legislation, as well as ABTA-FTO regulations.</li><li>Enhances approach sustainability and establish key steps for waste management and energy efficiency.</li><li>Works closely with the HR Department to establish, maintain and optimize HR processes.</li><li>Cooperates with the Purchasing Department to establish quality requirements from external suppliers.</li><li>Identify relevant quality-related training needs and deliver training to ensure procedures are properly understood, carried out and evaluated.</li><li>Serves as a key contact for Tour Operators/Ext. Auditors/Int. Auditors/Regulatory Authorities representing the Company.</li><li>Ensures all QM deliverables are achieved in a compliant timely manner.</li></ul>&nbsp;Qualifications:<ul><li>Business School / Hotel School Degree [master’s degree is desirable]</li><li>Excellent command of MS Office</li><li>Fluency in English</li><li>Own vehicle and valid driver's license</li></ul>Skills and experience:<ul><li>Experience in hotel Quality departments or operations in well-established upscale resort hotels and/or group hotels.</li><li>Experience in QMS systems [ISO 22000 is desirable] and health &amp; safety processes.</li><li>Experience with GSTC certification for Travelife.</li><li>Effective communication and organizational skills, ability to meet deadlines.</li><li>Ability to multi-task.</li><li>Attention to detail.</li></ul>In the context of the above position, the company offers:<ul><li>Competitive compensation package.</li><li>Housing (out of the area residents).</li><li>Professional development opportunities in an ever-growing Group.</li><li>Continuous training in line with the company’s standards &amp; dynamic development</li><li>Positive and supportive working environment in an organization that respects its people, the environment and local communities.</li></ul>For all applications and information submitted, absolute confidentiality will be maintained.

Quality Coordinator

Job Position: &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Reservations AgentRef:&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; HH/RALocation: &nbsp;&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp;Lardos, South RhodesCompany: &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; H HOTELS COLLECTIONAbout us:At H Hotels Collection we operate with innovation and determination, supporting our people, local communities and the environment. Our passion is to evolve, shape standards and surpass ourselves, creating unique experiences and relationships. We establish relationships of safety and reliability with everyone, promote authenticity, operate with honesty and establish relationships of trust on which we build our future and growth.Job description:We are looking for an experienced and dynamic Reservations Agent. The successful candidate will support the reservation team in the daily operation, for the continuous reception and registration of hotels reservations in the Property Management System.Key responsibilities:<ul><li>Processing reservations by e-mail, telephone or web platforms.</li><li>Assisting and advising customers who may be choosing from a variety of travel options.</li><li>Making reservations for customers based on their various requirements and budgetary allowances.</li><li>Checking the availability of accommodation on the customers’ desired travel dates.</li><li>Processing payments and sending confirmation details to customers.</li><li>Sorting out any issues that may arise with bookings or reservations.</li><li>Selling and promoting reservation services.</li><li>Answering any questions customers might have about the reservation process.</li><li>Up-selling, when appropriate, by informing customers of additional services or special packages such as upgraded accommodations.</li><li>Providing support to customers who may need to amend or cancel a reservation.</li><li>Archive and filing of all the reservations related records</li><li>Updating PMS with reservations received by the internet or via tour operator.</li><li>Close cooperation with the Sales Department for revenue and availability related issues.</li><li>Other reservations department related activity as per the company’s requirements</li></ul>&nbsp;Qualifications<ul><li>Higher Education Degree</li><li>Experience working in reservations or public relations, preferably in the hospitality or travel industries.</li><li>Proficient in Microsoft office suite.</li><li>Full knowledge of English and German language (knowledge of additional language will be appreciated).</li></ul>Skills and experience:<ul><li>Customer-service experience.</li><li>Excellent written and verbal communication skills.</li><li>Multi-tasking and time-management skills, with the ability to prioritize tasks.</li><li>Data entry experience.</li></ul>In the context of the above position, the company offers:<ul><li>Competitive compensation package</li><li>Professional development opportunities in an ever-growing Group.</li><li>Continuous training in line with the company’s standards &amp; dynamic development</li><li>Positive and supportive working environment in an organization that respects its people, the environment and local communities.</li></ul>For all applications and information submitted, absolute confidentiality will be maintained.&nbsp;

Job Ads Relationship Manager Νησιά Αιγαίου, Tourism / Hotels

quality coordinator

H Hotels Collection

reservations agent

H Hotels Collection

Also hiring nearby:

Jobily.gr

For Employers

For Job Seekers

Company