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Handles social and local corporate catering opportunities that are above the parameters of the Group Sales teams within the Sales Office and come directly to the property (e.g., 150 covers and above). Contracts and closes local catering and social business and verifies that business is turned over properly and in a timely fashion for quality service delivery. Achieves catering revenue goals by actively up-selling each business opportunity to maximize revenue. Implements the brand’s service strategy and applicable brand initiatives in all aspects of the sales process and drives customer loyalty by delivering service excellence throughout each customer experience.&nbsp;CANDIDATE PROFILE&nbsp;&nbsp;Education and Experience&nbsp;Required:• High school diploma or GED; 2 years experience in the sales and marketing, guest services, front desk, or related professional.OR• 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; no work experience required.&nbsp;Preferred:• Catering sales experience.&nbsp;CORE WORK ACTIVITIES&nbsp;Managing Sales Activities• Handles social and local corporate catering opportunities that are above the parameters of the Group Sales teams within the Sales Office and come directly to the property (e.g., 150 covers and above).• Manages the sales efforts for the property including local corporate and social catering.• Responds to incoming catering opportunities for the hotel. Identifies, qualifies and solicits new catering business to achieve personal and property revenue goals.• Solicits affiliate business associated with citywide events from approved affiliate list provided by Citywide Sales Executive.• Understands the overall market (e.g.,competitors’ strengths and weaknesses, economic trends, supply and demand etc.) and knows how to sell against them.• Closes the best opportunities for the property based on market conditions and property needs.• Uses negotiating skills and creative selling abilities to close on business and negotiate contracts.• Works with the management team to create and implement a catering sales plan addressing revenue, customers and market.• Designs, develops and sells creative catered events.• Maximizes revenue by up-selling packages and creative food and beverage.• Manages catering sales revenue and operation budgets, and provides forecasting reports.• Develops menus that drive sales.• Assists with selling, implementation and follow-through of catering promotions.• Executes and supports Marriott’s Customer Service Standards and property’s Brand Standards.• Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).• Participates in and practices daily service basics of the brand (e.g.,,Marriott Hotel and Resorts Spirit to Serve Daily Basics, Renaissance Hotels and Resorts Savvy Service Basics, Courtyard, SpringHill Suites, Fairfield Inn Basics of the Day, Residence Inn Daily Huddle, or TownePlace Suites Morning Meeting).• Verifies that the property implements a seamless turnover from sales to operations and back to sales while consistently delivering high level of service.• Monitors the effective resolution of guest issues that arise as a result of the sales process by creating mechanisms to channel issues to property leadership and/or other appropriate stakeholders.• Monitors successful performance by increasing revenues, controlling expenses and providing a return on investment for the owner and Marriott International.• Contracts and closes local catering and social business and confirms that business is turned over properly and in a timely fashion for quality service delivery.• Implements the brand’s service strategy and applicable brand initiatives in all aspects of the sales process and drives customer loyalty by delivering service excellence throughout each customer experience.• Achieves catering revenue goals by actively up-selling each business opportunity to maximize revenue.&nbsp;Building Successful Relationships• Works collaboratively with off-property sales channels (e.g., Group Sales within the Sales Office, Area Sales, Enterprise Sales Team (EST)) to verify that sales efforts are coordinated, complementary and not duplicative.• Interacts effectively with sales, kitchen, vendors, competitors, local community, catering associations and other hotel departments in order to maintain guest satisfaction.• Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and monitoring their satisfaction before and during their program/event.• Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceeds their expectations, while building a relationship and loyalty to Marriott.• Gains understanding of the property’s primary target customer and service expectations. Develops a close working relationship with operations to execute strategies at the property level.&nbsp;

Catering Sales Executive (NE)

A Data Analyst&nbsp;(Business Intelligence) is responsible for collecting, analyzing, and interpreting data to provide actionable insights that support data-driven decision-making. This role will focus on various aspects of the hotel’s operations, including revenue optimization, and operational efficiency.Applicant’s main accountabilities:<ul><li>Collect and compile data from various sources (property management systems, reservations Platforms, financial reports) to create meaningful reports.</li><li>Develop and maintain regular performance reports on key metrics (occupancy rates, average daily rate, and revenue per available room).</li><li>Monitor and analyze market trends, competitive landscape and pricing strategies of other hotels in Rhodes.</li><li>Assist in the creation of budgets and financial forecasts.</li><li>Provide insights into revenue and cost projections for the hotel’s financial planning.</li><li>Ensure data privacy and security protocols are followed in data handing and reporting. &nbsp;</li></ul>Applicant’s main qualifications:<ul><li>Bachelor’s degree or equivalent in Economics, Statistics, Mathematics, Data science or relevant field.</li><li>Master’s degree or equivalent in Data science, Economics or relevant field would be considered as extra asset.</li><li>Proficiency in data analytics and visualization tools (e.g., Excel, Tableau, Power BI).</li><li>Knowledge of hotel management systems and databases.</li><li>Minimum 2 years’ related experience in similar role.</li><li>Fluency in English; knowledge of other languages is a plus (preferably German).</li></ul>Applicant’s main capabilities &amp; values:<ul><li>Integrity and confidentiality.</li><li>Excellent organizational skills.</li><li>Strong problem-solving and critical-thinking abilities.</li><li>Excellent communication and presentation skills.</li><li>Attention to detail and a commitment to data accuracy.</li></ul>Company information and benefits:The company offers a competitive remuneration package in a dynamic and highly professional working environment. Accommodation, meals and recreational facilities are also provided. Furthermore, educational lectures and personalized training plans are conducted in order to meet employee needs. Finally, a merit-based performance appraisal system is implemented, and a cash bonus is provided per month based on employee performance.

Data Analyst

As a Chef you will…<ul><li>Conduct on the job training in accordance with the departmental standards and procedures</li><li>Demonstrate understanding and awareness of all company policies and procedures relating to Health &amp; Safety</li><li>Manage all aspects of full-service food and beverage procedures on a daily basis</li><li>Ensure compliance with Andronis’ standards and kitchen’s smooth operation</li><li>Conduct effective shift briefings ensuring all staff are aware of VIPs, special occasions, daily specials, guests’ food allergies or restrictions</li><li>Oversee the preparation and presentation of a consistent food product which meets guest’s expectations</li><li>Be responsible and accountable for the overall food cost as well as kitchen supplies, kitchen energy costs and kitchen utensils</li></ul>Entry Requirements:<ul><li>5 years’ experience in relevant position</li><li>Experience in Mediterranean cuisine</li><li>Be aware of new trends and keep abreast with any changes in the market</li><li>Problem solving, reasoning, motivating, organizational and training abilities</li><li>Excellent command of the Greek &amp; English language, both spoken and written</li><li>Be familiar with Food and Beverage industry’s technology</li><li>Be a team player and a great communicator with colleagues and managers in all departments</li><li>Be informed about other cultures and dairy restrictions</li></ul>We offer:<ul><li>Single accommodation with AC, wi-fi, laundry access and&nbsp;access to our open-air gym</li><li>Continuous training opportunities (hard &amp; soft skills)</li><li>Free Counseling line for our employees and their relatives (mental health &amp; business psychology)</li><li>The provision of uniforms</li><li>Discounted Mini Market prices at our Employee dedicated market</li><li>Three meals per day at the staff restaurant</li><li>Transportation to/from work</li><li>Discounted rates at selected Andronis Restaurants</li></ul>​Why be part of our journey?It is a unique chance for you to work in one of the fastest growing hotel groups in Greece, alongside dedicated colleagues and professionals. Being a part of Andronis is not “just a job”. There is purpose, passion, and meaning in what we do. We place great emphasis on passion and team spirit – reasons why our well-rehearsed team has been together for many years.The goal Andronis set from the beginning is the provision of high-standard services for its customers, partners and the society of Santorini and Paros. A valuable pillar for Andronis is its staff, who are considered the most essential image of the company.​Our promise to youAndronis offers an energizing workplace adopting an open culture and transparent communication. We encourage a collaborative working environment while offering development opportunities for our employees. All our employees are treated with respect, while we strive to ensure you have the tools and resources you need to be successful.

Chef

<ul><li>Contact appropriate individual or department (e.g., Sales, Data Administration, Accounting) as necessary to resolve guest calls, requests, or problems. </li><li>Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott, including up-selling. Determine and give complimentaries to guests as gifts for their patronage (e.g., rewards points, show tickets, gift certificates). </li><li>Promote awareness of brand image internally and externally. Process requests for redeeming Marriott Rewards points. Process all reservation requests, changes, and cancellations received by phone, fax, or mail. </li><li>Enter Marriott Rewards information into appropriate software when taking guest reservations. Answer, record, and process all guest calls, requests, questions, or concerns. </li><li>Perform general office duties to support Sales &amp; Marketing (e.g., filing, sending emails, typing, faxing).</li></ul>&nbsp;<ul><li>Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications.</li><li>Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets.</li><li>Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation.</li><li>Speak with others using clear and professional language.</li><li>Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees.</li><li>Ensure adherence to quality expectations and standards.</li><li>Read and visually verify information in a variety of formats (e.g., small print).</li><li>Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and objects weighing in excess of 50 pounds with assistance.</li><li>Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination.</li><li>Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps.</li><li>Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.</li></ul>&nbsp;PREFERRED QUALIFICATIONSEducation: High school diploma or G.E.D. equivalent.Related Work Experience: At least 1 year of related work experience.Supervisory Experience: No supervisory experience.License or Certification: None

Executive-Sales

As a barista you will…<ul><li>Ensure the smooth operation of the shift through customer focused service delivery</li><li>Conduct on the job training in accordance with the departmental standards and procedures</li><li>Demonstrate service attributes in accordance with company standards</li><li>Demonstrate understanding and awareness of all company policies and procedures relating to Health &amp; Safety</li><li>Immediate and effective response to guest ‘s requests and complaints</li><li>Operate espresso &amp; filter machines. Cleans machinery as needed</li><li>Prepare coffee drinks, fresh juices &amp; smoothies by following recipes and preparation techniques</li><li>Upsell, while you ensure guests needs</li></ul>Entry Requirements:<ul><li>Experience in the Food and Beverage industry - Experience at a 4 or 5* hotel is preferred</li><li>Excellent command of the Greek &amp; English language, both spoken and written</li><li>Be familiar with Food and Beverage industry’s technology</li><li>Be a team player and a great communicator with guests from all over the world, colleagues and managers in all departments</li><li>Be informed about other cultures and dairy restrictions</li></ul>We offer:<ul><li>Accommodation with AC, wi-fi, laundry access and&nbsp;access to our open air gym</li><li>Continuous training opportunities (hard &amp; soft skills)</li><li>Free Counseling line for our employees and their relatives (mental health &amp; business psychology)</li><li>The provision of uniforms</li><li>Discounted Mini Market prices at our Employee dedicated market</li><li>Three meals per day at the staff restaurant</li><li>Transportation to/from work</li><li>Discounted rates at selected Andronis Restaurants</li></ul>​Why be part of our journey?It is a unique chance for you to work in one of the fastest growing hotel groups in Greece, alongside dedicated colleagues and professionals. Being a part of Andronis is not “just a job”. There is purpose, passion, and meaning in what we do. We place great emphasis on passion and team spirit – reasons why our well-rehearsed team has been together for many years.The goal Andronis set from the beginning is the provision of high-standard services for its customers, partners and the society of Santorini and Paros. A valuable pillar for Andronis is its staff, who are considered the most essential image of the company.​Our promise to youAndronis offers an energizing workplace adopting an open culture and transparent communication. We encourage a collaborative working environment while offering development opportunities for our employees. All our employees are treated with respect, while we strive to ensure you have the tools and resources you need to be successful.​​Andronis is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, age, sexual orientation, marital status, national origin, pregnancy, color, citizenship or any other group protected by the law.

Job Ads Learning And Development Manager Νησιά Αιγαίου - Page 2

catering sales executive (ne)

Marriott Bonvoy

data analyst

Atrium Hotels & Resorts

chef

Andronis

executive-sales

Marriott Bonvoy

barista

Andronis

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