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Seasonal

Aoristou

Internship

FullTime

OnSite

Duties &amp; Responsibilities:<ul><li>Handling all Wellness &amp; Spa treatments, as per the Katikies operational and treatment standards. Responsible for all related wellness activities, and for the safety of the guests in the treatment room.</li><li>Maintains appropriate standards of conduct, dress, hygiene, uniform appearance and posture of himself/herself and all personnel involved in the massage room operation,</li><li>Perform opening and closing procedures,</li><li>Schedule guest appointments,</li><li>Helps promoting the massage to the A.SPA members and the hotel guests,</li><li>Provides individualized bodywork treatments that meet the guests needs and expectations,</li><li>Assess guest needs and inquire about contraindications like any allergies, high blood pressure, and pregnancy before beginning the service,</li><li>Maintains spa and treatment room appearance, cleanliness according to standard operating procedures. Ensures that a high standard of service is maintained throughout the spa,</li><li>Assists in all areas of recreation and leisure operation, as and when required,</li><li>Carry out any other duties assigned by the management.</li></ul>Job Requirements:<ul><li>Previous experience within luxury Spa will be considered as an asset,</li><li>Skilled with equipment and devices used for treatments and beauty services,</li><li>Solid knowledge of anatomy,</li><li>Degree in Aesthetics and Cosmetology or Physiotherapy,</li><li>Certificate in manicure-pedicure, nail art, will be an asset,</li><li>Strong orientation for guest care and communication skills,</li><li>Professionalism and ability to integrate a hotel environment,</li><li>Outgoing personality ready to work within a team as well as individually with little supervision, with attention to detail.</li><li>Excellent reading, writing and oral proficiency in English language.</li></ul>Katikies Offers:<ul><li>A thorough and extensive initial training to International Spa Standards,</li><li>Competitive compensation package based on qualifications and experience,</li><li>Accommodation at fully equipped apartments,</li><li>Daily meals,</li><li>Pleasant working environment,</li><li>Supportive management,</li><li>Training and career development,</li><li>Excellent opportunities for career progression.</li></ul>Should you wish to be a member of our team, please send us your CV along with the respective job code of interest and a photo of yourself at hr@katikies.comAll applications will be treated in the strictest confidence.

Wellness & Spa Therapist – SANT.WS.THER

Duties &amp; Responsibilities:<ul><li>Handling all Wellness &amp; Spa treatments, as per the Katikies operational and treatment standards. Responsible for all related wellness activities, and for the safety of the guests in the treatment room,</li><li>Maintains appropriate standards of conduct, dress, hygiene, uniform appearance and posture of himself/herself and all personnel involved in the massage room operation,</li><li>Perform opening and closing procedures,</li><li>Schedule guest appointments,</li><li>Helps promoting the massage to the A.SPA members and the hotel guests,</li><li>Provides individualized bodywork treatments that meet the guests needs and expectations,</li><li>Assess guest needs and inquire about contraindications like any allergies, high blood pressure, and pregnancy before beginning the service,</li><li>Maintains spa and treatment room appearance, cleanliness according to standard operating procedures. Ensures that a high standard of service is maintained throughout the spa,</li><li>Assists in all areas of recreation and leisure operation, as and when required,</li><li>Carry out any other duties assigned by the management.</li></ul>Job Requirements:<ul><li>Previous experience within luxury Spa will be considered as an asset,</li><li>Skilled with equipment and devices used for treatments and beauty services,</li><li>Solid knowledge of anatomy,</li><li>Degree in Aesthetics and Cosmetology or Physiotherapy,</li><li>Certificate in manicure-pedicure, nail art, will be an asset,</li><li>Strong orientation for guest care and communication skills,</li><li>Professionalism and ability to integrate a hotel environment,</li><li>Outgoing personality ready to work within a team as well as individually with little supervision, with attention to detail.</li><li>Excellent reading, writing and oral proficiency in English language.</li></ul>Katikies Offers:<ul><li>A thorough and extensive initial training to International Spa Standards,</li><li>Competitive compensation package based on qualifications and experience,</li><li>Accommodation and daily meals,</li><li>Pleasant working environment,</li><li>Supportive management,</li><li>Training and career development,</li><li>Excellent opportunities for career progression.</li></ul>Should you wish to be a member of our team, please send us your CV along with the respective job code of interest and a photo of yourself at hr@katikies.comAll applications will be treated in the strictest confidenciality.

Wellness & Spa Therapist – MYK.WS.THER

Handling all reservation inquiries efficiently while exhibiting interest, enthusiasm and professional image at all times. Generate and optimize revenue by effectively following the set selling strategies through revenue management. Practice and promote the desired work culture around the four core values.&nbsp;Key Duties and Responsibilities&nbsp;<ul><li>Exercises proper selling, up-selling, cross selling and suggestive selling technique in order to maximize property revenue.</li><li>Maintains up to date knowledge on sales strategies, rates, products, packages, facilities and inventory at all times.</li><li>Ensures every caller directed to the department receives an optimum level of services and care at all times.</li><li>Consistently follows the IFH call processing standard at all times.</li><li>Handles guest queries, requests and complaints related to reservations in a polite and efficient manner. Seeks guidance from Team Leader or Manager to minimize customer dissatisfaction.</li><li>Records and processes reservations via all channels and ensuring response within 24 hours of receipt.</li><li>Identifies and anticipates needs and requirements by asking open-ended questions to obtain all necessary information.</li><li>Ensures accurate input of reservations details in the hotel property management system.</li><li>Liaise with the Sales Department regarding booking of group rooms.</li><li>Provides Team Leader and Manager all relevant correspondences for late cancellation and no-show bookings to support the penalty charges.</li><li>Always maintains a comprehensive filing system in the Reservations department.</li><li>Attends all training programs as required by the business needs.</li><li>Treats internal and external customers fairly with respect, while developing effective customer networks.</li><li>Achieve performance target (Key Performance Indicator) to ensure that agent’s work supports and furthers the organization's goals.</li><li>Performs any additional tasks as and when directed by the Team Leader and Manager according to the business needs.</li><li>To assist with any other duties as required by the Director or another member of the management team.</li></ul>&nbsp;&nbsp; &nbsp; &nbsp;Skills, Experience &amp; Educational Requirements&nbsp;<ul><li>&nbsp; &nbsp;Bachelor’s degree</li><li>Minimum of 1 year experience with Reservations or significant experience of working in contact centre or similar field</li><li>Excellent knowledge of Greek and English (another language, namely Russian, German, Italian or French is an advantage)</li><li>Experienced in using Opera system.</li><li>Computer proficiency in a Windows environment (Word, Excel, PowerPoint)</li><li>Excellent communication skills</li><li>Strong administrative abilities</li></ul>

Agent, Reservations 6567

We are seeking an exceptionally polished, knowledgeable and guest‑focused Concierge to join our Concierge opening team at Four Seasons Hotel Mykonos.As an ambassador of the hotel and a key part of our guest experience, you will ensure that every request is handled with warmth, precision and genuine care. You will provide personalised recommendations, curate unforgettable experiences, anticipate guest needs and uphold the legendary Four Seasons standards at all times.In this role, you will act as a trusted expert on the local area, build strong relationships with guests, collaborate closely with Front Office and other operational teams, and help create seamless, memorable stays from arrival to departure.What you will do<ul><li>Deliver world‑class concierge services, ensuring every guest receives exceptional, personalised attention and support.</li><li>Provide expert recommendations on dining, activities, transportation and local attractions, tailoring suggestions to individual guest preferences.</li><li>Manage reservations, tickets, transportation arrangements and bespoke itineraries with accuracy and efficiency.</li><li>Build strong rapport with guests, anticipating needs and offering thoughtful, proactive assistance.</li><li>Maintain excellent relationships with local partners, restaurants, attractions and vendors.</li><li>Collaborate closely with Front Office, Guest Experience, Bell team and all operational departments to ensure seamless communication and guest satisfaction.</li><li>Uphold Four Seasons service standards and the Golden Rule philosophy in every interaction.</li><li>Assist with guest arrivals and departures as needed, ensuring smooth transitions throughout the stay.</li><li>Handle guest enquiries, feedback and special requests promptly, professionally and with discretion.</li><li>Lead by example, fostering a warm, sophisticated and service‑driven team environment.</li></ul>What you will bring<ul><li>Previous experience as a Concierge or Front‑of‑House professional within a luxury hotel environment.</li><li>A passion for delivering exceptional guest service and creating memorable, personalised experiences.</li><li>Outstanding communication skills, with a warm, polished and confident manner.</li><li>Excellent organisational skills, attention to detail and the ability to multitask in a fast‑paced environment.</li><li>Proficiency in problem‑solving and handling guest situations with grace and professionalism.</li><li>Ability to build strong internal and external relationships with guests, colleagues and partners.</li><li>Flexibility to work varied schedules, including weekends and holidays, based on business needs.</li><li>Additional languages are an advantage.</li></ul>&nbsp;&nbsp; What we offer:&nbsp;<ul><li>Competitive Salary, wages, and a comprehensive benefits package</li><li>Excellent Training and Development opportunities</li><li>Employee Discount for stays at any Four Seasons worldwide</li><li>Complimentary Dry Cleaning for Employee Uniforms</li><li>Complimentary Employee Meals</li><li>Staff accommodation is provided, along with transportation to and from the hotel.</li></ul>

Concierge Agent (Seasonal) REQ10378203

Επιθυμούμε να εντάξουμε στο δυναμικό του ξενοδοχείου μας MAGMA Resort 5*&nbsp;by HYATT στη Σαντορίνη:Νυχτερινό Υπάλληλο ΥποδοχήςΑπαιτούμενα προσόντα και δεξιότητες:<ul><li>Εμπειρία τουλάχιστον 2 ετών σε αντίστοιχη θέση</li><li>Πτυχίο Σχολής Τουριστικών Επαγγελμάτων θα θεωρηθεί επιπλέον προσόν</li><li>Πολύ καλή γνώση αγγλικών και τουλάχιστον μιας δεύτερης ξένης γλώσσας (γερμανικά, γαλλικά)</li><li>Πολύ καλή γνώση υπολογιστών (MS Office, email, internet)</li><li>Ευχάριστη προσωπικότητα και ομαδικό πνεύμα</li><li>Συνέπεια και οργάνωση</li><li>Άριστες δεξιότητες εξυπηρέτησης πελατών και επικοινωνίας</li><li>Ικανότητα στη διαχείριση αιτημάτων και παραπόνων</li><li>Εστίαση στην ικανοποίηση των πελατών και στην παροχή υπηρεσιών υψηλής ποιότητας</li><li>Επαγγελματική συμπεριφορά και εμφάνιση</li></ul>Καθήκοντα και αρμοδιότητες:<ul><li>Καλωσορίζει τους πελάτες και τους ενημερώνει για τις παροχές και τις εγκαταστάσεις του ξενοδοχείου</li><li>Διαχειρίζεται όλες τις λειτουργίες του τμήματος της ρεσεψιόν (αφίξεις / αναχωρήσεις, έκδοση λογαριασμών, πληρωμές, τηλεφωνικές κλήσεις)</li><li>Διενεργεί το κλείσιμο της ημέρας</li><li>Απαντά σε αιτήματα πελατών</li><li>Επικοινωνεί με όλα τα τμήματα για την διεκπεραίωση απαιτούμενων εργασιών και αιτημάτων των πελατών</li><li>Συνεργάζεται στενά με το τμήμα οροφοκομίας και το τμήμα συντηρήσεων</li></ul>Προσφέρονται:<ul><li>Ικανοποιητικές αποδοχές</li><li>Γεύματα</li><li>Επαγγελματικό και ευχάριστο εργασιακό περιβάλλον</li><li>Συνεχής εκπαίδευση</li></ul>Οι ενδιαφερόμενοι καλούνται να υποβάλλουν την αίτησή τους για να έχουν την ευκαιρία να εργαστούν σε ένα ευχάριστο και υποστηρικτικό περιβάλλον, σε μία σταθερά αναπτυσσόμενη εταιρεία του ξενοδοχειακού κλάδου.Όλες οι υποβληθείσες αιτήσεις και πληροφορίες θα εξεταστούν υπό συνθήκες απόλυτης εχεμύθειας και σύμφωνα με τον Γενικό Κανονισμό Προστασίας Προσωπικών Δεδομένων (GDPR).

ΝΥΧΤΕΡΙΝΟΣ ΥΠΟΔΟΧΗΣ/NIGHT AUDITOR - MAGMA RESORT

Responsible to produce foods within designated area and preparation of dishes in accordance with the stipulated recipes or instructions from Senior Kitchen staff as per menu requirements.Maintain a high standard of production, quality, presentation and cleanliness laid down by the Executive Chef.&nbsp;&nbsp;Key Duties and Responsibilities&nbsp;<ul><li>Ensure that all preparation, production, dishes, specialized menu items are prepared on time and to the standard required by the Executive Chef.&nbsp;</li><li>Maintain consistent flavor and presentation in conjunction with menu concept. Enhance the reputation of the outlet under the guidance of the Sous and Executive Chefs.&nbsp;</li><li>Allocate work to subordinates, observing their working methods and productivity. Assist them and coordinate with senior staff to provide subordinates with the necessary on the job training showing new or better techniques.&nbsp;</li><li>Maintain a daily kitchen shift that will ensure all areas of responsibility are covered, including a consistently clean and orderly workplace.</li><li>Ensure that all aspects of food handling, preparation, service and storage of all ingredients is to the relevant legislation. This is to include the correct labelling for cooked foods, temperature control of raw and cooked ingredients, correct storage of trolley items and handling of prepared foods prior to service periods.</li><li>Seek advice, guidance and assistance regarding any unresolved problems pertaining to food, equipment, staff and stores from senior chefs and production staff.&nbsp;</li><li>Ensure that all produce, dry goods and other ingredients issued by stores or suppliers are received to the required standard. You are to seek clarity on any food items that do not meet the minimum standards as laid down by senior chefs.</li><li>Ensure that all equipment is fully operational and effective for use in the production of food items and to report any malfunctions to the maintenance department. This includes all areas of your work area; floors, walls, air conditioning, electrical, water and operating machinery and equipment.&nbsp;</li><li>Make the guests dining experience a memorable one by participating in restaurant and food service activities as required and fulfilling guest requests to the best of your ability.</li><li>To ensure that all Food Safety standards – HACCP / DIVERSEY&nbsp;are followed to the fullest.</li><li>To assist with any other duties as required by the Executive Chef or another member of the management team.</li></ul>&nbsp;Skills, Experience &amp; Educational Requirements&nbsp;<ul><li>A qualification in professional cookery or similar from a recognized training institute.&nbsp;</li><li>A minimum of 2 years’ experience in a high-end restaurant, hotel or cruise ship environment with exposure to various.</li><li>catering styles and services including al a carte and buffet. Must have a minimum of 2 years’ experience supervising staff at a lower level.&nbsp;</li><li>Knowledge of the highest standards and quality production, preparation and presentation within your specialized area. Knowledge of the highest standards of hygiene practices as laid down by health and safety regulations as well as international catering standards. Knowledge of training and guidance practices for subordinate staff will be required.&nbsp;</li><li>Proficiency English is would be beneficial.&nbsp;</li></ul>&nbsp;This position is for the summer season of 2025.&nbsp;Our brand is expanding faster than ever before. We are investing in the growth of our company, and that means we are committed to investing in you. Join a team that is open-hearted, intuitive, generous, and spontaneous in spirit. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories

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