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At H Hotels Collection, we are currently looking for a dynamic and experienced Front Office Manager to join our team. In this role, you will be responsible for overseeing all front office personnel and ensuring the efficient execution of daily operations. The Front Office Manager will lead and coordinate the activities of the front desk, guest relations, and telephone services, with a strong focus on meeting our guests expectations.What You’ll Be Responsible For:<ul><li>Ensuring the seamless operation of the Front Office Department.</li><li>Overseeing daily front desk activities, maintaining high standards of service and meeting guest expectations.</li><li>Leading and supervising the reception team, providing ongoing feedback to enhance service quality.</li><li>Ensuring full compliance with H Hotels Collection procedures and protocols at the front desk.</li><li>Engaging with guests to deliver exceptional service and uphold product excellence.</li><li>Handling and resolving any issues or challenges that may arise efficiently.</li><li>Coordinating with Reservations and Housekeeping to meet daily operational needs.</li><li>Fostering a culture of trust, respect, and collaboration among team members.</li><li>Building strong interdepartmental relationships and promoting teamwork.</li><li>Motivating and training staff to meet performance goals in both quality and productivity.</li></ul>What We’re Looking For:<ul><li>Bachelor’s degree in hospitality management or a related field.</li><li>Minimum of 2 years’ experience in a similar role within a 5-star hotel environment.</li><li>Solid understanding of hotel standards and procedures, including ISO 9001, 14001, and 22000 implementations.</li><li>Proficiency in PMS software, ideally Opera or similar reservation management systems.</li><li>Strong command of MS Office, particularly Excel and Word.</li><li>Excellent verbal and written communication skills in English; additional languages are an asset.</li><li>A customer-focused mindset with a passion for service excellence.</li><li>Proven ability to organize, coordinate, and lead teams in a fast-paced environment.</li><li>Outstanding interpersonal and communication skills to engage effectively with guests, staff, and departments.</li><li>Demonstrated leadership capabilities and a collaborative spirit.</li><li>Problem-solving skills to address guest concerns and team-related issues.</li></ul>Why Join Us:<ul><li>Competitive salary and career growth opportunities within a rapidly expanding hospitality group.</li><li>Accommodation and meals will be provided, if necessary.</li><li>Ongoing training aligned with our company’s standards and development goals.</li><li>A supportive work environment that values its people, the planet, and the local community.</li></ul>&nbsp;&nbsp;All applications and submitted information will be treated with strict confidentiality.

Front Office Manager

Our team consists of people with vision and passion for what they do. Our employees are our greatest asset and our greatest investment. We are committed to offering continuous training, personal development and support for each team member. On a daily basis, the management of the company, as well as a team of Mental Health scientists, take care of the well-being of every employee and each team on a personal and professional level.&nbsp;&nbsp;As a Waiter/Waitress Trainee, you will...·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Contribute to the seamless operation of shifts by delivering customer-focused service.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Participate in on-the-job training in accordance with departmental standards and procedures.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Learn and exhibit service qualities aligned with the company’s standards.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Develop knowledge and understanding of company policies and procedures related to Health &amp; Safety.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Respond promptly and effectively to guests’ requests and complaints, ensuring their satisfaction.Entry Requirements:·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Currently enrolled as a student in hospitality, tourism, or a related field.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Strong command of Greek and English, both spoken and written.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Team-oriented with excellent communication skills, capable of interacting with guests from diverse cultural backgrounds, colleagues, and managers.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Interest in learning upselling techniques while addressing guests’ needs.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Willingness to gain knowledge about various cultures, dietary preferences, and restrictions.We offer:·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Accommodation with AC, wi-fi, laundry access and access to our open air gym·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Continuous training opportunities (hard &amp; soft skills)·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Free Counseling line for our employees and their relatives (mental health &amp; business psychology)·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; The provision of uniforms·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Discounted Mini Market prices at our Employee dedicated market·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Two meals per day at the staff restaurant·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Transportation to/from work·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Discounted rates at selected Andronis Restaurants

Waiter / Waitress Trainee

Our team consists of people with vision and passion for what they do. Our employees are our greatest asset and our greatest investment. We are committed to offering continuous training, personal development and support for each team member. On a daily basis, the management of the company, as well as a team of Mental Health scientists, take care of the well-being of every employee and each team on a personal and professional level.&nbsp;As a Barista you will·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Ensure the smooth operation of the shift through customer focused service delivery·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Conduct on the job training in accordance with the departmental standards and procedures·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Demonstrate service attributes in accordance with company standards·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Demonstrate understanding and awareness of all company policies and procedures relating to Health &amp; Safety·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Immediate and effective response to guest ‘s requests and complaints·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Operate espresso &amp; filter machines. Cleans machinery as needed·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Prepare coffee drinks, fresh juices &amp; smoothies by following recipes and preparation techniques·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Upsell, while you ensure guests needsEntry Requirements·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Experience in the Food and Beverage industry - Experience at a 4 or 5* hotel is preferred·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Excellent command of the Greek &amp; English language, both spoken and written·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Be familiar with Food and Beverage industry’s technology·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Be a team player and a great communicator with guests from all over the world, colleagues and managers in all departments·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Be informed about other cultures and dairy restrictionsWe offer·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Accommodation with AC, wi-fi, laundry access and access to our open air gym·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Continuous training opportunities (hard &amp; soft skills)·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Free Counseling line for our employees and their relatives (mental health &amp; business psychology)·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; The provision of uniforms·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Discounted Mini Market prices at our Employee dedicated market·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Two meals per day at the staff restaurant·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Transportation to/from work·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Discounted rates at selected Andronis Restaurants

Barista (Santorini & Paros)

Located on the coastline of Kalo Livadi Bay, Four Seasons Resort Mykonos, will offer 94 spacious rooms, villas, and suites with exquisite views of the Aegean Sea. The brand-new build will take shape on an unspoiled 60,000 square meters of land, spanning from the sandy beaches to the picturesque coastal cliffs. To honour the culture and heritage of the destination, the Resort will be built in the Cycladic style that is synonymous with Mykonos, featuring white cubic architecture with bright spots of blue. The hotel will redefine luxury hospitality on the island. The Resort will offer an exciting variety of restaurants and bars, such as an al-fresco pool-side Italian venue, an authentic Mykonian Kafeneio, a contemporary steak house, and a vibrant beach club.What You Will Do<ul><li>Provide professional body or beauty service for Spa guests including herbal wraps, body treatments, massage, and facial treatments.</li><li>Help set-up and maintain the work area clean, hygienic and attractive. This includes preparation room, treatment rooms, locker rooms and guests’ facilities.</li><li>Utilize each of the rooms and provide information to guests about the services offered in the Spa as well as the Hotel.</li><li>Provide indoor and outdoor treatments.</li><li>Handle guest interactions with the highest level of courtesy and professionalism, accommodating special requests whenever possible; resolving customer complaints; assisting guests and visitors in all inquiries in connection with spa services.</li><li>Provide a courteous, professional and warm attitude towards guests, leads, supervisors, managers and co-workers.</li><li>Comply with hygiene and safety rules, quality criteria and procedures within the department. This includes taking reasonable care and perform duties as instructed, preventing injuries to self and others.</li><li>Adhere to core and culture Standards and Meet/Exceed Standard Tests undertaken.</li><li>Perform other tasks or projects assigned by the Spa Management.</li><li>Upsell relevant treatments and retail products to guests, based on their needs and expected benefits.</li></ul>What you bring<ul><li>Previous experience as a therapist</li><li>Excellent verbal &amp; written communication skills in English are essential.</li><li>Previous experience in a similar role is advantage.</li><li>Proficiency in Greek language is an advantage.</li></ul>What We Offer<ul><li>Competitive salary and comprehensive benefits package.</li><li>Complimentary employee meals, bus transportation, uniform &amp; laundry services.</li><li>Ticket Restaurant monthly allowance</li><li>Complimentary nights at Four Seasons Hotels &amp; Resorts globally.</li><li>Employee recognition programs.</li><li>Opportunities for global travel through task forces and transfers.</li><li>Access to Four Seasons global training &amp; development programs.</li><li>Accommodation and transport to the hotel will be provided.</li></ul>

Spa Therapist (Seasonal)
Job ID:REQ10366280

Our team consists of people with vision and passion for what they do. Our employees are our greatest asset and our greatest investment. We are committed to offering continuous training, personal development and support for each team member. On a daily basis, the management of the company, as well as a team of Mental Health scientists, take care of the well-being of every employee and each team on a personal and professional level.&nbsp;As a Restaurant Manager you will·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Plan, implement and manage the overall daily operations·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Manage and track inventory·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Build and maintain strong relationships with visitors and clients·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Suggest and implement new ideas·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Onboard new personnel·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Evaluate staff performance·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Ensure safety and adherence to rules and regulations·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Respond efficiently and accurately to guest’s complaints/needs·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Organize and supervise staff shifts·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Train the restaurant team on proper customer service practices in cooperation with the F &amp; B and HR managers·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Communicate to Chef any issues regarding food quality or special requests·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Keep a high standard of personal hygiene and appearance (grooming standards, clean uniform, body odors)·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Enhance a teamwork environment, leading by exampleEntry Requirements·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Degree/Diploma in hospitality/tourism will be an asset·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 3-4 years of experience in a managerial position in a fast paced environment·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Excellent command of the Greek &amp; English language, both spoken and written·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; A second foreign language will be considered as a plus·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Strong managerial and supervisory skills·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Ability to manage a large and diverse group of individuals·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Excellent organizational &amp; hosting skills, emotional intelligence and problem-solving skills.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Ability to build rapport with team and guestsWe offer·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Single accommodation with AC, wi-fi, laundry access and access to our open-air gym·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Continuous training opportunities (hard &amp; soft skills)·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Free Counseling line for our employees and their relatives (mental health &amp; business psychology)·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Company laptop &amp; mobile phone·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Discounted Mini Market prices at our Employee dedicated market·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Two meals per day at the staff restaurant

Job Ads Customer Service Representatives Νησιά Αιγαίου - Page 3

front office manager

H Hotels Collection

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barista (santorini & paros)

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spa therapist (seasonal) job id:req10366280

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restaurant manager (santorini & paros)

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