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H Hotels Collection&nbsp;is seeking an experienced&nbsp;Regional Reservation Manager&nbsp;to oversee reservations operations across all H Hotel Collection properties in Rhodes. You will lead a team of agents, ensure the smooth handling of bookings from multiple channels, monitor occupancies, manage cancellations, and issue stop sales or extra allotments when needed. Working closely with sales and auditing teams, this role requires strong leadership, attention to detail, and proven multi-property reservation management experience.What You’ll Do:<ul><li>Lead and manage the reservations function across, ensuring smooth operations, compliance with company policies, accurate booking management, and maximizing occupancy and revenue while delivering excellent guest service.</li><li>Oversee the entire reservations process and ensure compliance with policies.</li><li>&nbsp;Manage daily reservations, cancellations, no-shows, and occupancy control.</li><li>Liaise with tour operators, partners, and internal departments to optimize contracts and revenue.</li><li>Responsible for the development of Reservations Department.</li><li>Ensure accurate data entry and handling of reservations.</li></ul> &nbsp;What We’re Looking For:<ul><li>Bachelor’s Degree preferably in Hospitality Management.</li><li>Minimum 3 years of experience in similar position.</li><li>Proficient knowledge of hotel systems (Opera, Opera Cloud, Protel) and Microsoft Office.</li><li>Strong customer focus with experience in delivering exceptional customer service.</li><li>Excellent written and verbal communication skills</li><li>Organizational skills, result-oriented approach.</li><li>Advanced Spoken &amp; Written English and German, additional languages are a plus.</li></ul>Why Join Us:<ul><li>Competitive compensation package.</li><li>Professional development opportunities in an ever-growing Group.</li><li>Continuous training in line with the company’s standards &amp; dynamic development.</li><li>Positive and supportive working environment in an organization that respects its people, the environment and local communities.</li></ul>For all applications and information submitted, absolute confidentiality will be maintained.

Regional Reservations Manager

We are seeking an enthusiastic and people-oriented Executive Project Manager to oversee and support the progress and success of key projects across various corporate and hotel operation departments, including Sales, Marketing, Purchasing, IT, Accounting, Finance, Human Resources and others. The Project Manager will serve as the primary point of contact between Board members and the project team, ensuring optimal resource utilization within budget and timeline constraints, monitoring quality standards, managing risks throughout the project lifecycle, and delivering comprehensive project reports.&nbsp;Applicant’s main accountabilities:<ul><li>Develop detailed project plans for multiple departments and lead their execution to achieve operational efficiencies.&nbsp;</li><li>Ensure the optimal use of resources to meet project goals and adhere to KPIs, while staying within budget and timeline constraints.&nbsp;</li><li>Motivate and support department supervisors and team members, ensuring collaboration and productivity.&nbsp;</li><li>Facilitate communication and act as the primary point of contact between Board members and the project teams.&nbsp;</li><li>Ensure project deliverables meet agreed-upon quality standards, aligned with the Group’s objectives and priorities.&nbsp;</li><li>Monitor risks throughout the project lifecycle and adjust plans as necessary.</li><li>Conduct project evaluations and prepare and deliver reports, presentations, and other relevant documents.</li></ul>Applicant’s main qualifications:<ul><li>Bachelor’s degree or equivalent in Business Administration, Economics, Finance or a STEM-related field.&nbsp;</li><li>Master’s degree or equivalent in Project Management or a related field is considered a valuable asset.&nbsp;</li><li>Mid-level professional experience (3-7 years) in similar role.&nbsp;</li><li>High proficiency in Microsoft Office Suite (Excel, Outlook, PowerPoint, etc.). Familiarity with project management tools (e.g., Adobe Workfront, Microsoft Project, Monday.com).</li><li>Fluency in English and Greek is required.</li></ul>Applicant’s main capabilities &amp; values:<ul><li>Integrity and confidentiality.&nbsp;</li><li>Strong leadership and organizational skills.&nbsp;</li><li>Exceptional problem-solving and critical-thinking abilities.&nbsp;</li><li>Excellent communication and presentation skills.&nbsp;</li><li>High attention to detail.&nbsp;</li></ul>Company information and benefits:The company offers a competitive remuneration package in a dynamic and highly professional working environment. Accommodation, meals and recreational facilities are also provided.&nbsp; Furthermore, educational lectures and personalized training plans are conducted in order to meet employee needs.&nbsp; Finally, a merit-based performance appraisal system is implemented, and a cash bonus is provided per month based on employee performance. For more information on our benefits, career development and work philosophy, please have a look at our company page here.&nbsp;

Executive Project Manager

H Hotels Collection | Social Media CoordinatorReporting directly to the Group Marketing Manager, the Social Media Coordinator will oversee and coordinate the social media presence of all hotels within the portfolio, as well as the corporate account. Acting as the key liaison between the company and the external digital agency, this role ensures that content, communication and collaborations align with the overall brand strategy and business objectives.Key responsibilities:<ul><li>&nbsp;Managing and overseeing all social media platforms (Facebook, Instagram, LinkedIn, TikTok, Pinterest, YouTube, etc.) for all hotels and&nbsp;&nbsp;the corporate brand</li><li>&nbsp;Reviewing, monitoring and providing structured feedback on the monthly content calendars prepared by the agency</li><li>&nbsp;Liaising on a weekly basis with the digital agency to guide calendar creation, align on trends and optimize performance</li><li>&nbsp;Ensuring brand consistency and high-quality storytelling across all digital channels</li><li>Visiting hotels to capture supporting photo and video content for social media use</li><li>&nbsp;Creating trend-driven video content (Reels, TikToks and short-form videos) aligned with platform dynamics</li><li>Organizing and coordinating content productions, including planning, scheduling and on-site supervision</li><li>Travelling when required to the Athens property or abroad for content creation and collaborations</li><li>&nbsp;Managing daily community engagement by responding to messages, comments and inquiries in a timely and professional manner</li><li>Actively interacting with followers to strengthen brand loyalty and online presence</li><li>Coordinating co-marketing activities, preparing clear briefs for partners and monitoring agreement fulfilment</li><li>&nbsp;Identifying, approaching and evaluating influencers, content creators and media partners</li><li>Coordinating hosting experiences to increase brand exposure and publicity</li><li>Preparing compelling monthly and campaign-based performance reports, tracking KPIs and proposing optimization actions</li><li>Supporting the wider marketing team by assisting with projects or tasks as needed to ensure smooth workflow and collaboration</li></ul>Skills and Experience:<ul><li>&nbsp;Proven experience in social media management, preferably in hospitality, travel or lifestyle</li><li>&nbsp;Fluency in English (written and spoken)</li><li>Strong organizational and project management skills</li><li>Creativity, analytical thinking and the ability to manage multiple brands</li><li>Experience with video content creation and editing tools is a plus</li><li>Team player who works closely with the wider marketing team</li><li>Thrives in a dynamic, fast-paced environment</li></ul>In the context of the above position, the company offers:<ul><li>Competitive compensation package</li><li>&nbsp;Housing (out of the area residents).</li><li>Professional development opportunities in an ever-growing Group</li><li>Continuous training in line with the company’s standards &amp; dynamic development</li><li>Positive and supportive working environment in an organization that respects its people, the environment and local communities.</li></ul>For all applications and information submitted, absolute confidentiality will be maintained.H Hotels Collection - Unique hotels in Rhodes

Social Media Coordinator

Job Position: &nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;HR OfficerRef:&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;HH/HROLocation:&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;RhodesCompany: &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; H HOTELS COLLECTIONAbout us:At H Hotels Collection we operate with innovation and determination, supporting our people, local communities and the environment. Our passion is to evolve, shape standards and surpass ourselves, creating unique experiences and relationships. We establish relationships of safety and reliability with everyone, promote authenticity, operate with honesty and establish relationships of trust on which we build our future and growth.Job description:H Hotels Collection is seeking an experienced and motivated HR Officer to join our team. The ideal candidate will be responsible for supporting various human resources functions, including recruitment, hiring process,&nbsp;employee relations, and ensuring compliance with labor laws and company policies.Key responsibilities:<ul><li>Managing and supporting the recruitment process, including job postings, interviews, and hiring decisions.</li><li>Onboarding and orientation of new employees.</li><li>Administering employee benefits and maintaining personnel records.</li><li>Assisting in performance management processes and conducting employee evaluations.</li><li>Handling employee inquiries related to HR policies, benefits, and payroll.</li><li>Ensuring compliance with local labor laws and company policies.</li><li>Organizing employee training and development programs.</li><li>Maintaining positive employee relations and addressing any workplace issues.</li></ul>Qualifications:<ul><li>Bachelor’s degree Business Administration&nbsp;or a related field.</li><li>Fluency in English (additional languages are a plus).</li><li>Proficiency in MS Office.</li><li>Knowledge of HR practices, labor laws, and regulations is a plus.</li></ul>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Skills and experience:<ul><li>No prior experience in HR is required.</li><li>Excellent communication and interpersonal skills.</li><li>Ability to maintain confidentiality and handle sensitive information.</li><li>Ability to work in a fast-paced environment and manage multiple tasks.</li><li>Strong organizational and time-management abilities</li></ul>In the context of the above position, the company offers:<ul><li>Competitive compensation package</li><li>Professional development opportunities in an ever-growing Group.</li><li>Continuous training in line with the company’s standards &amp; dynamic development</li><li>Positive and supportive working environment in an organization that respects its people, the environment and local communities.</li></ul>For all applications and information submitted, absolute confidentiality will be maintained.

HR Officer

Four Seasons Resort Mykonos is seeking a Revenue Manager that drives revenue optimization by analyzing business data, managing pricing strategies, and overseeing distribution channels. This person ensures accurate forecasting, competitive benchmarking, and system efficiency while collaborating with sales and reservations teams. The position supports strategic decision-making to maximize profitability and market share for the hotel portfolio. This role is for Four Seasons Resort Mykonos but will be based in Athens.&nbsp; What you will do: •&nbsp;&nbsp; &nbsp;Interpret analytics to identify revenue opportunities and risks. •&nbsp;&nbsp; &nbsp;Develop and implement pricing strategies across all channels. •&nbsp;&nbsp; &nbsp;Manage inventory and rates using IDeaS RMS and other systems. •&nbsp;&nbsp; &nbsp;Oversee OTA relationships and third-party distribution strategies. •&nbsp;&nbsp; &nbsp;Conduct market trend analysis and competitive benchmarking. •&nbsp;&nbsp; &nbsp;Provide dynamic forecasts and performance reports with actionable recommendations. •&nbsp;&nbsp; &nbsp;Ensure system accuracy and audit reservation standards. What you bring: •&nbsp;&nbsp; &nbsp;Experience in hotel revenue management. Luxury hotel experience is a strong plus. •&nbsp;&nbsp; &nbsp;Strong analytical skills to translate data into strategic actions. •&nbsp;&nbsp; &nbsp;Expertise in revenue management systems and hotel operations. •&nbsp;&nbsp; &nbsp;Ability to collaborate cross-functionally and influence decisions. •&nbsp;&nbsp; &nbsp;Proficiency in MS Excel and Opera. •&nbsp;&nbsp; &nbsp;Excellent communication skills and attention to detail. •&nbsp;&nbsp; &nbsp;Resilience under pressure with a focus on meeting deadlines. •&nbsp;&nbsp; &nbsp;A proactive mindset for continuous improvement and innovation. •&nbsp;&nbsp; &nbsp;Experience with IDeaS RMS is a plus.&nbsp; •&nbsp;&nbsp; &nbsp;Fluent in English. Greek is a strong plus.

Revenue Manager (Permanent)
Job ID:REQ10365575

Job Position: &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Sales AgentRef:&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;HH/SALocation: &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Lardos, South RhodesCompany: &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; H HOTELS COLLECTIONAbout us:At H Hotels Collection we operate with innovation and determination, supporting our people, local communities and the environment. Our passion is to evolve, shape standards and surpass ourselves, creating unique experiences and relationships. We establish relationships of safety and reliability with everyone, promote authenticity, operate with honesty and establish relationships of trust on which we build our future and growth.Job description:We are looking for an experienced and dynamic Sales Agent. The successful candidate will play a critical role in driving corporate sales opportunities, helping the company meet its revenue and market share targets.Key responsibilities:<ul><li>Perform detailed occupancy and revenue analysis, including both regular and ad-hoc reporting.</li><li>Oversee the administration of yield management actions for tour operators.</li><li>Maintain proactive communication with reservations and hotel teams to stay informed of key developments.</li><li>Conduct thorough market and competitor research, including price analysis and reporting.</li><li>Assist with a range of e-commerce initiatives.</li><li>Provide administrative support to the Sales Director and Deputy Director during the contracting process.</li><li>Manage group business inquiries, including preparing offers, conducting follow-ups, and coordinating with hotels.</li><li>Support the Sales Department by handling correspondence, responding to inquiries, and managing group quotation processes.</li><li>Participate in and assist with hotel educational visits.</li><li>Attend trade exhibitions, conferences, and business meetings, representing the company.</li><li>Ensure proper archiving and filing of all sales-related documents.</li><li>Undertake additional sales-related duties as required by the company.</li></ul>&nbsp;Qualifications:<ul><li>Higher Education Degree.</li><li>Full knowledge of English and German language (knowledge of additional language will be appreciated).</li><li>Excellent knowledge of MS Office .</li><li>Previous experience as sales agent or relevant role.</li></ul>Skills and experience:<ul><li>Organizational Skills.</li><li>Commercial awareness.</li><li>IT skills.</li><li>Numerical skills.</li><li>Confidentiality.</li></ul>In the context of the above position, the company offers:<ul><li>Competitive compensation package</li><li>Professional development opportunities in an ever-growing Group.</li><li>Continuous training in line with the company’s standards &amp; dynamic development</li><li>Positive and supportive working environment in an organization that respects its people, the environment and local communities.</li></ul>For all applications and information submitted, absolute confidentiality will be maintained.

Sales Agent - Rhodes

Job Position:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Quality CoordinatorRef: &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; HH/QCLocation: &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Kiotari,&nbsp;South RhodesCompany: &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; H HOTELS COLLECTIONAbout us:At&nbsp;H Hotels Collection&nbsp;we operate with innovation and determination, supporting our people, local communities and the environment. Our passion is to evolve, shape standards and surpass ourselves, creating unique experiences and relationships. We establish relationships of safety and reliability with everyone, promote authenticity, operate with honesty and establish relationships of trust on which we build our future and growth.Job description:We are looking for an experienced and dynamic Quality Coordinator. The ideal candidate will be responsible to ensure compliance in line with legislation and all system processes including quality and safety, implementation of quality management actions and contributing to the development of company policies and procedures.Key responsibilities:<ul><li>Works closely with Hotel Managers and HODs to establish, maintain and optimize QMS in all group properties</li><li>Ensures full compliance of hotel SOPs, policies, procedures, and brand standards.</li><li>Ensures H&amp;S compliance in line with local and international legislation, as well as ABTA-FTO regulations.</li><li>Enhances approach sustainability and establish key steps for waste management and energy efficiency.</li><li>Works closely with the HR Department to establish, maintain and optimize HR processes.</li><li>Cooperates with the Purchasing Department to establish quality requirements from external suppliers.</li><li>Identify relevant quality-related training needs and deliver training to ensure procedures are properly understood, carried out and evaluated.</li><li>Serves as a key contact for Tour Operators/Ext. Auditors/Int. Auditors/Regulatory Authorities representing the Company.</li><li>Ensures all QM deliverables are achieved in a compliant timely manner.</li></ul>&nbsp;Qualifications:<ul><li>Business School / Hotel School Degree [master’s degree is desirable]</li><li>Excellent command of MS Office</li><li>Fluency in English</li><li>Own vehicle and valid driver's license</li></ul>Skills and experience:<ul><li>Experience in hotel Quality departments or operations in well-established upscale resort hotels and/or group hotels.</li><li>Experience in QMS systems [ISO 22000 is desirable] and health &amp; safety processes.</li><li>Experience with GSTC certification for Travelife.</li><li>Effective communication and organizational skills, ability to meet deadlines.</li><li>Ability to multi-task.</li><li>Attention to detail.</li></ul>In the context of the above position, the company offers:<ul><li>Competitive compensation package.</li><li>Housing (out of the area residents).</li><li>Professional development opportunities in an ever-growing Group.</li><li>Continuous training in line with the company’s standards &amp; dynamic development</li><li>Positive and supportive working environment in an organization that respects its people, the environment and local communities.</li></ul>For all applications and information submitted, absolute confidentiality will be maintained.

Quality Coordinator

A Sales &amp; Digital Marketer is responsible for the company’s online presence and the overall planning of the marketing strategy in all channels. Accountable for leading and measuring the effectiveness of marketing campaigns, identifying trends and&nbsp;determining improvements. Oversees social media platforms and runs online advertisements utilizing the latest marketing tools. Deals with stakeholders requirements and needs in professional sales-oriented manner following the company standards and procedures.Applicant’s main accountabilities:<ul><li>Plans, designs and optimizes Google Ads, online campaigns and e-mail marketing.</li><li>Manages and monitors SEO/SEM as well as web traffic metrics.</li><li>Oversees social media pages of the Group and identifies trends in customer interactions.</li><li>Collaborates with photographers, graphic designers, video producers, copywriters and product managers to create new content.</li><li>Manages and allocates efficiently the given budget to several channels in order to maximize the ROI.</li><li>Measures and reports the performance of all digital marketing campaigns, through monthly statistical comparative analyses and reports.</li><li>Creates competitive proposals and reports in collaboration with the sales department.</li></ul>Applicant’s main qualifications:<ul><li>Bachelor’s degree or equivalent Marketing, Digital Marketing or relevant field.</li><li>Minimum 2 years’ related experience in similar role.</li><li>Master’s degree or equivalent in Digital marketing, Hospitality, Business/Tourism Administration or relevant field would be considered as extra asset.</li><li>Excellent knowledge of Google Ads, Facebook Ads Manager, and Google Analytics; certifications are considered as an asset.</li><li>Advanced knowledge and understanding of all social media platforms (Instagram, Facebook, YouTube, TikTok, LinkedIn).</li></ul>Applicant’s main capabilities &amp; values:<ul><li>Integrity and confidentiality.</li><li>Excellent organizational skills (to prioritize important tasks) and time management skills with great attention to detail.</li><li>Ability to generate ideas and effective problem-solving skills.</li><li>Excellent communication and collaboration skills and influence ability.</li></ul>Company information and benefits:The company offers a competitive remuneration package in a dynamic and highly professional working environment. Accommodation, meals and recreational facilities are also provided. Furthermore, educational lectures and personalized training plans are conducted in order to meet employee needs. Finally, a merit-based performance appraisal system is implemented, and a cash bonus is provided per month based on employee performance.

Marketing Manager

The HR Manager is responsible for overseeing all core functions of the Human Resources department, reporting directly to the HR Director. This role includes managing recruitment, performance management, succession planning, learning and development, compensation and benefits, and labor law compliance. The HR Manager also serves as a vital link between employees and managers, helping to foster a positive organizational culture and uphold the company’s core values.Applicant’s main accountabilities:<ul><li>Oversee the recruitment, onboarding, and retention of employees, ensuring staffing aligns with operational needs.</li><li>Support the performance appraisal procedures and training programs.</li><li>Ensure HR administrative processes (contracts, payroll, benefits) are executed efficiently and with utmost confidentiality.</li><li>Act as the main point of contact for managing and resolving employee complaints and grievances, ensuring fair, consistent, and confidential handling.</li><li>Drive employee engagement and satisfaction by fostering a positive work environment and promoting the company’s culture of excellence.</li><li>Monitor and ensure compliance with HR policies, procedures, and local labor laws, mitigating potential risks to the organization.</li><li>Contribute to HR strategy development in partnership with the HR Director, including the implementation of key HR projects and initiatives.</li><li>Form reports and presentations regarding HR metrics (e.g., turnover rates, cost per hire, etc.) to provide decision support.</li></ul>Applicant’s main qualifications:<ul><li>Bachelor’s degree or equivalent in Business Administration, Organizational Psychology, or relevant field.</li><li>Master’s degree or equivalent in Human Resources Management, Hospitality or relevant field is an advantage.</li><li>Minimum of 3 years of HR management experience, preferably within the hospitality industry.</li><li>Experience in effectively handling employee complaints, grievances, and conflict resolution.</li><li>Fluency in English; knowledge of other languages is a plus (preferably German).</li><li>Excellent knowledge of MS Office (excel, in particular).</li><li>Strong knowledge of local labor laws and HR prectices.</li><li>Stay abreast of best practices and employment laws/ regulations.</li></ul>Applicant’s main capabilities and values:<ul><li>Integrity and confidentiality.</li><li>Excellent organizational skills (to prioritize important tasks) as well as sound judgement.</li><li>Ability to generate ideas and effective problem-solving skills.</li><li>Excellent communication (active listening), negotiation skills and influence ability.</li><li>People oriented and results driven.</li><li>Reliable with an ability to multi-task and work well under pressure.</li></ul>Company information and benefits:The company offers a competitive remuneration package in a dynamic and highly professional working environment. Accommodation, meals and recreational facilities are also provided. Furthermore, educational lectures and personalized training plans are conducted in order to meet employee needs. Finally, a merit-based performance appraisal system is implemented, and a cash bonus is provided based on employee performance.

HR Manager

Job Position: &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Reservations AgentRef:&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; HH/RALocation: &nbsp;&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp;Lardos, South RhodesCompany: &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; H HOTELS COLLECTIONAbout us:At H Hotels Collection we operate with innovation and determination, supporting our people, local communities and the environment. Our passion is to evolve, shape standards and surpass ourselves, creating unique experiences and relationships. We establish relationships of safety and reliability with everyone, promote authenticity, operate with honesty and establish relationships of trust on which we build our future and growth.Job description:We are looking for an experienced and dynamic Reservations Agent. The successful candidate will support the reservation team in the daily operation, for the continuous reception and registration of hotels reservations in the Property Management System.Key responsibilities:<ul><li>Processing reservations by e-mail, telephone or web platforms.</li><li>Assisting and advising customers who may be choosing from a variety of travel options.</li><li>Making reservations for customers based on their various requirements and budgetary allowances.</li><li>Checking the availability of accommodation on the customers’ desired travel dates.</li><li>Processing payments and sending confirmation details to customers.</li><li>Sorting out any issues that may arise with bookings or reservations.</li><li>Selling and promoting reservation services.</li><li>Answering any questions customers might have about the reservation process.</li><li>Up-selling, when appropriate, by informing customers of additional services or special packages such as upgraded accommodations.</li><li>Providing support to customers who may need to amend or cancel a reservation.</li><li>Archive and filing of all the reservations related records</li><li>Updating PMS with reservations received by the internet or via tour operator.</li><li>Close cooperation with the Sales Department for revenue and availability related issues.</li><li>Other reservations department related activity as per the company’s requirements</li></ul>&nbsp;Qualifications<ul><li>Higher Education Degree</li><li>Experience working in reservations or public relations, preferably in the hospitality or travel industries.</li><li>Proficient in Microsoft office suite.</li><li>Full knowledge of English and German language (knowledge of additional language will be appreciated).</li></ul>Skills and experience:<ul><li>Customer-service experience.</li><li>Excellent written and verbal communication skills.</li><li>Multi-tasking and time-management skills, with the ability to prioritize tasks.</li><li>Data entry experience.</li></ul>In the context of the above position, the company offers:<ul><li>Competitive compensation package</li><li>Professional development opportunities in an ever-growing Group.</li><li>Continuous training in line with the company’s standards &amp; dynamic development</li><li>Positive and supportive working environment in an organization that respects its people, the environment and local communities.</li></ul>For all applications and information submitted, absolute confidentiality will be maintained.&nbsp;

Reservations Agent

A Sales Executive is responsible for maximizing hotel sales through direct bookings, corporate accounts and tour operator partnerships. Prepares revenue reports and sales plans, monitors occupancy trends and identifies opportunities to increase room nights and average rates. Deals with stakeholders requirements and needs in professional sales-oriented manner following the company standards and procedures.Applicant’s main accountabilities:<ul><li>Manages and improves selling, by promoting offers and by informing customers of additional services or special packages.</li><li>Creates competitive proposals and communicates with collaborators, tour operators and travel agents.</li><li>Monitors and responses to customers queries and demands for room booking and the reservation process over emails and calls.</li><li>Processing payments and sending confirmation details to customers.</li><li>Coordinates with the Operations teams to ensure smooth implementation of sales strategies and maximize occupancy.</li><li>Participates in industry events, exhibitions and B2B meetings to strengthen the hotel group’s presence and attract new partners.</li><li>Analyzes market data and competitors’ actions to propose targeted promotional activities and identify new business opportunities.</li></ul>Applicant’s main qualifications:<ul><li>Bachelor’s degree or equivalent in Sales &amp; Marketing, Digital Marketing or relevant field.</li><li>Master’s degree or equivalent in Digital marketing, Hospitality, Business/Tourism Administration or relevant field would be considered as extra asset.</li><li>Minimum 2 years’ related experience in similar role.</li><li>Fluency in English; knowledge of other languages is a plus (preferably German).</li></ul>Applicant’s main capabilities &amp; values:<ul><li>Integrity and confidentiality.</li><li>Excellent organizational skills (to prioritize important tasks) and time management skills with great attention to detail.</li><li>Ability to generate ideas and effective problem-solving skills.</li><li>Excellent communication and collaboration skills and influence ability.</li><li>Excellent customer service skills.</li></ul>Company information and benefits:The company offers a competitive remuneration package in a dynamic and highly professional working environment. Accommodation, meals and recreational facilities are also provided. Furthermore, educational lectures and personalized training plans are conducted in order to meet employee needs. Finally, a merit-based performance appraisal system is implemented, and a cash bonus is provided per month based on employee performance.

Sales Executive

A Data Analyst&nbsp;(Business Intelligence) is responsible for collecting, analyzing, and interpreting data to provide actionable insights that support data-driven decision-making. This role will focus on various aspects of the hotel’s operations, including revenue optimization, and operational efficiency.Applicant’s main accountabilities:<ul><li>Collect and compile data from various sources (property management systems, reservations Platforms, financial reports) to create meaningful reports.</li><li>Develop and maintain regular performance reports on key metrics (occupancy rates, average daily rate, and revenue per available room).</li><li>Monitor and analyze market trends, competitive landscape and pricing strategies of other hotels in Rhodes.</li><li>Assist in the creation of budgets and financial forecasts.</li><li>Provide insights into revenue and cost projections for the hotel’s financial planning.</li><li>Ensure data privacy and security protocols are followed in data handing and reporting. &nbsp;</li></ul>Applicant’s main qualifications:<ul><li>Bachelor’s degree or equivalent in Economics, Statistics, Mathematics, Data science or relevant field.</li><li>Master’s degree or equivalent in Data science, Economics or relevant field would be considered as extra asset.</li><li>Proficiency in data analytics and visualization tools (e.g., Excel, Tableau, Power BI).</li><li>Knowledge of hotel management systems and databases.</li><li>Minimum 2 years’ related experience in similar role.</li><li>Fluency in English; knowledge of other languages is a plus (preferably German).</li></ul>Applicant’s main capabilities &amp; values:<ul><li>Integrity and confidentiality.</li><li>Excellent organizational skills.</li><li>Strong problem-solving and critical-thinking abilities.</li><li>Excellent communication and presentation skills.</li><li>Attention to detail and a commitment to data accuracy.</li></ul>Company information and benefits:The company offers a competitive remuneration package in a dynamic and highly professional working environment. Accommodation, meals and recreational facilities are also provided. Furthermore, educational lectures and personalized training plans are conducted in order to meet employee needs. Finally, a merit-based performance appraisal system is implemented, and a cash bonus is provided per month based on employee performance.

Job Ads Communications Manager Νησιά Αιγαίου

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