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Internship

FullTime

OnSite

Our team consists of people with vision and passion for what they do. Our employees are our greatest asset and our greatest investment. We are committed to offering continuous training, personal development and support for each team member. On a daily basis, the management of the company, as well as a team of Mental Health scientists, take care of the well-being of every employee and each team on a personal and professional level.&nbsp; &nbsp;As an Food &amp; Beverage Manager you will·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Oversee and manage all Food &amp; Beverage departments, including culinary operations, restaurants, bars, and room service.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Provide strong leadership, supervision, and continuous development of the F&amp;B team to ensure smooth and efficient daily operations.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Cultivate a positive, motivating, and teamwork-oriented environment with a strong focus on service excellence.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Ensure the delivery of outstanding guest experiences by proactively addressing guest and employee concerns.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Take full ownership of guest complaints, ensuring timely resolution or appropriate escalation when necessary.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Maintain and enhance quality, consistency, and presentation standards across all food and beverage outlets.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Lead all staffing activities, including recruitment, training, performance evaluations, and ongoing coaching.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Develop and implement strategic goals and action plans to effectively meet departmental objectives.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Manage budgets, control costs, and monitor the financial performance of all Food &amp; Beverage operations.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Ensure full compliance with hotel policies, health and safety regulations, and accounting standards.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Promote clear and effective communication through regular team meetings, reporting, and coordination.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Participate in management meetings and carry out additional responsibilities as assigned by senior leadership.Entry Requirements·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Minimum of two years’ experience in a comparable leadership role within a luxury 5-star hotel or resort environment, combined with at least five years of overall Food &amp; Beverage and/or culinary experience.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Excellent command of written and spoken English; proficiency in an additional language will be considered a strong asset.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Advanced proficiency in MS Office applications, including Word, Excel, PowerPoint, and Outlook.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Solid knowledge and hands-on experience with hotel operating systems is essential.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Proven ability to manage guest requests effectively and consistently exceed guest expectations, delivering a high level of personalized service.We offer·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Accommodation with AC, wi-fi, laundry access and&nbsp;access to our open air gym&nbsp;·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Continuous training opportunities (hard &amp; soft skills)&nbsp;·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Free Counseling line for our employees and their relatives (mental health &amp; business psychology)&nbsp;·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; The provision of uniforms&nbsp;·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Discounted Mini Market prices at our Employee dedicated market&nbsp;·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Two meals per day at the staff restaurant &nbsp;·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Transportation to/from work&nbsp;·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Discounted rates at selected Andronis Restaurants&nbsp;

Food & Beverage Manager

Our team consists of people with vision and passion for what they do. Our employees are our greatest asset and our greatest investment. We are committed to offering continuous training, personal development and support for each team member. On a daily basis, the management of the company, as well as a team of Mental Health scientists, take care of the well-being of every employee and each team on a personal and professional level.&nbsp;As an Assistant Restaurant Manager you will·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Support the Restaurant Manager in all operational and administrative aspects and be able to prioritize the required level of engagement&nbsp;in both areas and take charge of the outlet and the department in his/her absence·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Support the Restaurant Manager to supervise the side duty schedules for all positions and ensure compliance and follow through·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Support the Restaurant Manager to supervise the maintenance and cleanliness of the outlet at all times and as assigned carry out monthly or more frequent walk-throughs with the respective engineering and housekeeping colleagues and follow up accordingly on the produced reports to achieve an immaculate environment·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Enforce and monitor all operational standards·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Oversee the daily operation of the outlet and manage shifts effectively to assure a smooth and effective overall operation·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Maintain a good relationship and steady communication with the Chef or Chef de Cuisine and his/her team, particularly during operation hours·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Build and maintain strong relationships with guests·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Organize and supervise staff shifts·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Keep a high standard of personal hygiene and appearance (grooming standards, clean uniform, body odors)Entry Requirements·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 2-3 years of experience in a similar role·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Excellent command of the Greek &amp; English language, both spoken and written·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; A second foreign language will be considered as a plus·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Strong managerial and supervisory skills·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Excellent organizational &amp; hosting skills, emotional intelligence and problem-solving skillsWe offer·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Accommodation with AC, wi-fi, laundry access and access to our open-air gym·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Continuous training opportunities (hard &amp; soft skills)·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Free Counseling line for our employees and their relatives (mental health &amp; business psychology)·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Company laptop &amp; mobile phone·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Discounted Mini Market prices at our Employee dedicated market·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Two meals per day at the staff restaurant

Assistant Restaurant Manager (Santorini & Paros)

Our team consists of people with vision and passion for what they do. Our employees are our greatest asset and our greatest investment. We are committed to offering continuous training, personal development and support for each team member. On a daily basis, the management of the company, as well as a team of Mental Health scientists, take care of the well-being of every employee and each team on a personal and professional level.&nbsp;As a Sushi Cook you will·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Selection and preparation of appropriate ingredients for sushi making·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Creation of high-quality sushi using traditional techniques·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Ensuring adherence to hygiene and safety regulations in the workplace·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Monitoring the quality of raw materials and ensuring that dishes meet high standardsEntry Requirements·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 2 years proven experience as a sushi cook preferably in a high-end restaurant·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Ability to work in a fast-paced environment with precision and attention to detail·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Excellent communication and teamwork skills·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Passion for delivering exceptional culinary experiences·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Be familiar with Food and Beverage industry’s technology·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Be a team player and a great communicator with colleagues and managers in all departments·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Be informed about other cultures and dairy restrictionsWe offer·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Accommodation with AC, wi-fi, laundry access and&nbsp;access to our open-air gym·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Continuous training opportunities (hard &amp; soft skills)·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Free Counseling line for our employees and their relatives (mental health &amp; business psychology)·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; The provision of uniforms·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Discounted Mini Market prices at our Employee dedicated market·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Two meals per day at the staff restaurant&nbsp;·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Transportation to/from work·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Discounted rates at selected Andronis Restaurants

Sushi Cook

The new&nbsp;Odera Tinos Autograph Collection&nbsp;hotel, featuring 77 rooms (including 2 restaurants, 3 bars, a spa, a conference center with a capacity of 120 people, and a beach bar), is seeking a:Guest Relations AgentRequired Qualifications &amp; Skills:<ul><li>Previous experience in a similar position at 5-star boutique hotels in Greece or abroad.</li><li>Communicating with guests prior to their arrival and welcoming them in accordance with established procedures.</li><li>Identifying guest needs and preparing for special requests.</li><li>Informing guests about the hotel facilities and promoting hotel services.</li><li>Ensuring guest satisfaction and addressing guest requirements effectively.</li><li>Excellent collaboration with the Reception and Reservations departments.</li><li>Experience in managing special guest requests effectively.</li><li>Proficiency in computer skills and knowledge of hotel management software.</li><li>Graduate of a Tourism Management School.</li></ul>What We Offer:<ul><li>Continuous training and professional development.</li><li>Competitive salary based on qualifications.</li><li>High-quality accommodation and meals.</li><li>A supportive and excellent working environment.</li><li>Career advancement opportunities within the company.</li></ul>If you meet the qualifications, we’d be delighted to welcome you to our team!

Guest Relations Agent

Our team consists of people with vision and passion for what they do. Our employees are our greatest asset and our greatest investment. We are committed to offering continuous training, personal development and support for each team member. On a daily basis, the management of the company, as well as a team of Mental Health scientists, take care of the well-being of every employee and each team on a personal and professional level.&nbsp;As a Sommelier you will·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Deal with guests &amp; answer any questions regarding wine list·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Advise guests on wines based on their personal tastes and food choices·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Respond effectively to requests and complaints·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Pair &amp; explain wines with tasting menu·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Update the wine list in coordination with the Wine Director·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Oversee cellar conditions, ensuring optimal storage·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Recommend food and wine pairingsEntry Requirements·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; WSET level 3 (or equivalent studies)·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Excellent command of English language both verbal and written·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Be a team player and a great communicator with guests from all over the world, colleagues and managers in all departments)·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Be familiar with food and beverage industry’s technology·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Upselling, organizational and communicational skills·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Knowledge of local vineyards and wineries·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Sales oriented: must be able to recommend wines to patrons and improve profits in order to meet financial targetsWe offer·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Accommodation with AC, wi-fi, laundry access and access to our open air gym·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Continuous training opportunities (hard &amp; soft skills)·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Free Counseling line for our employees and their relatives (mental health &amp; business psychology)·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; The provision of uniforms·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Discounted Mini Market prices at our Employee dedicated market·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Two meals per day at the staff restaurant·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Transportation to/from work·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Discounted rates at selected Andronis Restaurants

Sommelier (Santorini & Paros)

Our team consists of people with vision and passion for what they do. Our employees are our greatest asset and our greatest investment. We are committed to offering continuous training, personal development and support for each team member. On a daily basis, the management of the company, as well as a team of Mental Health scientists, take care of the well-being of every employee and each team on a personal and professional level.&nbsp;As a Kids’ Entertainer you will·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Be responsible for creating fun and carefree moments such as organization games, outdoor activities and sports events, for the hotel guests’ kids and ensure their safety and wellbeing·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Immediate and effective response to guest ‘s requests and complaints·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Demonstrate understanding and aware of all company policies and procedures relating to Health &amp; Safety&nbsp;Entry Requirements·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Bachelor’s degree in childcare, humanities or social science·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 2 or 3 years experience working in a similar position·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Excellent command of the Greek &amp; English language, both spoken and written·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Be a team player and a great communicator with guests from all over the world, colleagues and managers in all departments·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Be a great communicator with kids and their parents from all over the world.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Be polite, pleasant and friendly with kidsWe offer·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Accommodation with AC, wi-fi, laundry access and access to our open air gym·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Continuous training opportunities (hard &amp; soft skills)·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Free Counseling line for our employees and their relatives (mental health &amp; business psychology)·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; The provision of uniforms·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Discounted Mini Market prices at our Employee dedicated market·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Two meals per day at the staff restaurant·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Transportation to/from work·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Discounted rates at selected Andronis Restaurants

Kids’ Entertainer

Main Responsabilities<ul><li>Responsible for F&amp;B Operation functions in the hotel.</li><li>Ensure restaurant and bar inventory for functions, including opening and closing inventories, accurate bar summaries and cash deposits are prepared.</li><li>Coordinate with groups/ planners, their specific group requirements with the services &amp; facilities offered. This might include proposals, estimated and actual function statements Assists in beverage menu planning and pricing.</li><li>Ensure full compliance to SOPs, policies, procedures (including security), and brand standards.</li><li>Ensure that all restaurant &amp; bar areas, as well as furniture and equipment, are always clean and well maintained.</li><li>Ensure employees’ professional attitude and meeting Company appearance and uniform standards.</li><li>Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.</li><li>Manage on-going profitability of Hotels, ensuring revenue and guest satisfaction targets are met.</li><li>Handling complaints and oversee the service recovery procedures.</li><li>Holds regular meetings to overview performance and propose corrective actions, if required.</li><li>Develops improvement actions, carry out costs savings.</li><li>Budgeting concerning all F&amp;B outlets and financial results monitoring (Top line / Bottom line)</li><li>Ensure that decisions are made in the best interest of the hotels.</li><li>Act as a contributor in the Talent acquisition, Training/Development and Evaluation process of employees, for his / her area of business.</li><li>In co-operation with Hotel Management to collect all CaPex requirements concerning F&amp;B dpt.</li></ul>Required Qualifications<ul><li>Professional Experience in fine dining establishments.</li><li>Minimum 2 years’ experience in a similar position.</li><li>Degree/ diploma in hotel management or a related field.</li><li>Ability to develop and analyze P&amp;L, Food Cost statements and relevant reports.</li><li>Working experience with POS systems (ideally Micros).</li><li>Knowledge of MS Excel or a similar software.</li><li>Ability to take decisions and act to meet financial targets.</li><li>Incessant will to improve operations and set higher goals.</li><li>Deep knowledge of and ability to adhere to health and safety regulations.</li><li>Ability to spot and resolve problems efficiently.</li><li>Ability to develop policies and procedures.</li><li>Ability to organize and control orders &amp; supplies.</li><li>Competence in managing a team that maintains the highest of standards under pressure.</li><li>Competence in employee training and development.</li><li>Outstanding people management skills and organizational skills.</li><li>Integrity, reliability &amp; a spirit of cooperation.</li><li>High levels of energy &amp; diligence.</li><li>Able to keep an eye on the detail.</li><li>Excellent communication skills and fluency in both Greek and English languages.</li></ul>Katikies Offers:<ul><li>Competitive compensation package based on qualifications and experience.</li><li>Accommodation at fully equipped apartments.</li><li>Daily meals.</li><li>Pleasant working environment.</li><li>Supportive management.</li><li>Training and career development.</li><li>Excellent opportunities for career progression.</li></ul>Should you wish to be a member of our team, please send us your CV along with the respective job code and a photo of yourself at hr@katikies.comAll applications will be treated in the strictest confidence.

Assistant F&B Manager - SANT.ASS.FB.MGR

Main Responsabilities<ul><li>Oversees F&amp;B Operations functions in the hotel.</li><li>Ensure restaurant and bar inventory for functions, including opening and closing inventories, accurate bar summaries and cash deposits are prepared.</li><li>Coordinate with groups/ planners, their specific group requirements with the services &amp; facilities offered. This might include proposals, estimated and actual function statements Assists in beverage menu planning and pricing.</li><li>Ensure full compliance to SOPs, policies, procedures (including security), and brand standards.</li><li>Ensure that all restaurant &amp; bar areas, as well as furniture and equipment, are always clean and well maintained.</li><li>Ensure employees’ professional attitude and meeting Company appearance and uniform standards.</li><li>Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.</li><li>Manage on-going profitability of Hotels, ensuring revenue and guest satisfaction targets are met.</li><li>Handling complaints and oversee the service recovery procedures.</li><li>Holds regular meetings to overview performance and propose corrective actions, if required.</li><li>Develops improvement actions, carry out costs savings.</li><li>Budgeting concerning all F&amp;B outlets and financial results monitoring (Top line / Bottom line)</li><li>Ensure that decisions are made in the best interest of the hotels.</li><li>Act as a contributor in the Talent acquisition, Training/Development and Evaluation process of employees, for his / her area of business.</li><li>In co-operation with Hotel Management to collect all CaPex requirements concerning F&amp;B dpt.</li></ul>Required Qualifications<ul><li>Professional Experience in fine dining establishments.</li><li>Minimum 2 years’ experience in a similar position.</li><li>Degree/ diploma in hotel management or a related field.</li><li>Ability to develop and analyze P&amp;L, Food Cost statements and relevant reports.</li><li>Working experience with POS systems (ideally Micros).</li><li>Knowledge of MS Excel or a similar software.</li><li>Ability to take decisions and act to meet financial targets.</li><li>Incessant will to improve operations and set higher goals.</li><li>Deep knowledge of and ability to adhere to health and safety regulations.</li><li>Ability to spot and resolve problems efficiently.</li><li>Ability to develop policies and procedures.</li><li>Ability to organize and control orders &amp; supplies.</li><li>Competence in managing a team that maintains the highest of standards under pressure.</li><li>Competence in employee training and development.</li><li>Outstanding people management skills and organizational skills.</li><li>Integrity, reliability &amp; a spirit of cooperation.</li><li>High levels of energy &amp; diligence.</li><li>Able to keep an eye on the detail.</li><li>Excellent communication skills and fluency in both Greek and English languages.</li></ul>Katikies Offers:<ul><li>Competitive compensation package based on qualifications and experience.</li><li>Accommodation at fully equipped apartments.</li><li>Daily meals.</li><li>Pleasant working environment.</li><li>Supportive management.</li><li>Training and career development.</li><li>Excellent opportunities for career progression.</li></ul>Should you wish to be a member of our team, please send us your CV along with the respective job code and a photo of yourself at hr@katikies.comAll applications will be treated in the strictest confidentiality.

Food & Beverage Manager - SANT.FB.MGR

Job Position: &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Reservations AgentRef:&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; HH/RALocation: &nbsp;&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp;Lardos, South RhodesCompany: &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; H HOTELS COLLECTIONAbout us:At H Hotels Collection we operate with innovation and determination, supporting our people, local communities and the environment. Our passion is to evolve, shape standards and surpass ourselves, creating unique experiences and relationships. We establish relationships of safety and reliability with everyone, promote authenticity, operate with honesty and establish relationships of trust on which we build our future and growth.Job description:We are looking for an experienced and dynamic Reservations Agent. The successful candidate will support the reservation team in the daily operation, for the continuous reception and registration of hotels reservations in the Property Management System.Key responsibilities:<ul><li>Processing reservations by e-mail, telephone or web platforms.</li><li>Assisting and advising customers who may be choosing from a variety of travel options.</li><li>Making reservations for customers based on their various requirements and budgetary allowances.</li><li>Checking the availability of accommodation on the customers’ desired travel dates.</li><li>Processing payments and sending confirmation details to customers.</li><li>Sorting out any issues that may arise with bookings or reservations.</li><li>Selling and promoting reservation services.</li><li>Answering any questions customers might have about the reservation process.</li><li>Up-selling, when appropriate, by informing customers of additional services or special packages such as upgraded accommodations.</li><li>Providing support to customers who may need to amend or cancel a reservation.</li><li>Archive and filing of all the reservations related records</li><li>Updating PMS with reservations received by the internet or via tour operator.</li><li>Close cooperation with the Sales Department for revenue and availability related issues.</li><li>Other reservations department related activity as per the company’s requirements</li></ul>&nbsp;Qualifications<ul><li>Higher Education Degree</li><li>Experience working in reservations or public relations, preferably in the hospitality or travel industries.</li><li>Proficient in Microsoft office suite.</li><li>Full knowledge of English and German language (knowledge of additional language will be appreciated).</li></ul>Skills and experience:<ul><li>Customer-service experience.</li><li>Excellent written and verbal communication skills.</li><li>Multi-tasking and time-management skills, with the ability to prioritize tasks.</li><li>Data entry experience.</li></ul>In the context of the above position, the company offers:<ul><li>Competitive compensation package</li><li>Professional development opportunities in an ever-growing Group.</li><li>Continuous training in line with the company’s standards &amp; dynamic development</li><li>Positive and supportive working environment in an organization that respects its people, the environment and local communities.</li></ul>For all applications and information submitted, absolute confidentiality will be maintained.&nbsp;

Reservations Agent

Handling all reservation inquiries efficiently while exhibiting interest, enthusiasm and professional image at all times. Generate and optimize revenue by effectively following the set selling strategies through revenue management. Practice and promote the desired work culture around the four core values.&nbsp;Key Duties and Responsibilities&nbsp;<ul><li>Exercises proper selling, up-selling, cross selling and suggestive selling technique in order to maximize property revenue.</li><li>Maintains up to date knowledge on sales strategies, rates, products, packages, facilities and inventory at all times.</li><li>Ensures every caller directed to the department receives an optimum level of services and care at all times.</li><li>Consistently follows the IFH call processing standard at all times.</li><li>Handles guest queries, requests and complaints related to reservations in a polite and efficient manner. Seeks guidance from Team Leader or Manager to minimize customer dissatisfaction.</li><li>Records and processes reservations via all channels and ensuring response within 24 hours of receipt.</li><li>Identifies and anticipates needs and requirements by asking open-ended questions to obtain all necessary information.</li><li>Ensures accurate input of reservations details in the hotel property management system.</li><li>Liaise with the Sales Department regarding booking of group rooms.</li><li>Provides Team Leader and Manager all relevant correspondences for late cancellation and no-show bookings to support the penalty charges.</li><li>Always maintains a comprehensive filing system in the Reservations department.</li><li>Attends all training programs as required by the business needs.</li><li>Treats internal and external customers fairly with respect, while developing effective customer networks.</li><li>Achieve performance target (Key Performance Indicator) to ensure that agent’s work supports and furthers the organization's goals.</li><li>Performs any additional tasks as and when directed by the Team Leader and Manager according to the business needs.</li><li>To assist with any other duties as required by the Director or another member of the management team.</li></ul>&nbsp;&nbsp; &nbsp; &nbsp;Skills, Experience &amp; Educational Requirements&nbsp;<ul><li>&nbsp; &nbsp;Bachelor’s degree</li><li>Minimum of 1 year experience with Reservations or significant experience of working in contact centre or similar field</li><li>Excellent knowledge of Greek and English (another language, namely Russian, German, Italian or French is an advantage)</li><li>Experienced in using Opera system.</li><li>Computer proficiency in a Windows environment (Word, Excel, PowerPoint)</li><li>Excellent communication skills</li><li>Strong administrative abilities</li></ul>

Agent, Reservations 6567

Main responsibilities<ul><li>Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.</li><li>Ensures customer service consistent with the LHW standards.</li><li>Ensures full compliance to SOPs, policies (including security) and brand standards.</li><li>In charge of restaurant operations during all restaurant functions including mise en place (preparations) and service.</li><li>Assists in all training sessions organized by the F&amp;B / Restaurant Manager.</li><li>Responsible for cash handling.</li><li>In charge of controlling bar &amp; wine inventories.</li><li>Ensure that all restaurant &amp; bar areas, as well as furniture and equipment, are always clean and well maintained.</li><li>Ensure employees’ professional attitude and meeting company appearance and uniform standards.</li><li>Manage on-going profitability of Hotels, ensuring revenue and guest satisfaction targets are met.</li><li>Handles complaints and oversees the service recovery procedures.</li><li>Holds regular meetings to overview performance and propose corrective actions, if required.</li><li>Contributes to the achievement of financial goals by enforcing upselling techniques.</li></ul>Required Qualifications<ul><li>Professional Experience in fine dining establishments.</li><li>Minimum 2 years’ experience in a similar position.</li><li>Degree/ diploma in hotel management or a related field.</li><li>Ability to develop and analyze P&amp;L, Food Cost statements and relevant reports.</li><li>Working experience with POS systems (ideally Micros).</li><li>Ability to take decisions and act to meet financial targets.</li><li>Incessant will to improve operations and set higher goals.</li><li>Deep knowledge of and ability to adhere to health and safety regulations.</li><li>Ability to spot and resolve problems efficiently.</li><li>Ability to organize and control orders &amp; supplies.</li><li>Competence in managing a team that maintains the highest of standards under pressure.</li><li>Competence in employee training and development.</li><li>Outstanding people management skills and organizational skills.</li><li>Integrity, reliability &amp; a spirit of cooperation.</li><li>High levels of energy &amp; diligence.</li><li>A keen eye for detail.</li><li>Excellent communication skills and fluency in both Greek and English languages.</li></ul>Katikies Offers<ul><li>Competitive compensation package based on qualifications and experience.</li><li>Accommodation &amp; daily meals.</li><li>Pleasant working environment.</li><li>Supportive management.</li><li>Training and career development.</li><li>Excellent opportunities for career progression.</li></ul>Should you wish to be a member of our team, please send us your CV along with a photo of yourself at hr@katikies.comAll applications will be treated in the strictest confidentiality.

Captain – SANT.CAP

A Sales Executive is responsible for maximizing hotel sales through direct bookings, corporate accounts and tour operator partnerships. Prepares revenue reports and sales plans, monitors occupancy trends and identifies opportunities to increase room nights and average rates. Deals with stakeholders requirements and needs in professional sales-oriented manner following the company standards and procedures.Applicant’s main accountabilities:<ul><li>Manages and improves selling, by promoting offers and by informing customers of additional services or special packages.</li><li>Creates competitive proposals and communicates with collaborators, tour operators and travel agents.</li><li>Monitors and responses to customers queries and demands for room booking and the reservation process over emails and calls.</li><li>Processing payments and sending confirmation details to customers.</li><li>Coordinates with the Operations teams to ensure smooth implementation of sales strategies and maximize occupancy.</li><li>Participates in industry events, exhibitions and B2B meetings to strengthen the hotel group’s presence and attract new partners.</li><li>Analyzes market data and competitors’ actions to propose targeted promotional activities and identify new business opportunities.</li></ul>Applicant’s main qualifications:<ul><li>Bachelor’s degree or equivalent in Sales &amp; Marketing, Digital Marketing or relevant field.</li><li>Master’s degree or equivalent in Digital marketing, Hospitality, Business/Tourism Administration or relevant field would be considered as extra asset.</li><li>Minimum 2 years’ related experience in similar role.</li><li>Fluency in English; knowledge of other languages is a plus (preferably German).</li></ul>Applicant’s main capabilities &amp; values:<ul><li>Integrity and confidentiality.</li><li>Excellent organizational skills (to prioritize important tasks) and time management skills with great attention to detail.</li><li>Ability to generate ideas and effective problem-solving skills.</li><li>Excellent communication and collaboration skills and influence ability.</li><li>Excellent customer service skills.</li></ul>Company information and benefits:The company offers a competitive remuneration package in a dynamic and highly professional working environment. Accommodation, meals and recreational facilities are also provided. Furthermore, educational lectures and personalized training plans are conducted in order to meet employee needs. Finally, a merit-based performance appraisal system is implemented, and a cash bonus is provided per month based on employee performance.

Sales Executive

A Spa Physiotherapist needs to deal with guests’ requirements and formulate treatment plans conducting complex mobilization techniques. To perform all massages maintaining appropriate standards of hygiene. To ensure that a high standard of service is maintained throughout the spa.Applicant’s main accountabilities:<ul><li>Perform massages and body treatments.</li><li>Provide a friendly, efficient and courteous service at all times.</li><li>Ensure that all guests are always greeted to emphasize on personalized service.</li><li>Ensure your station as well as all Spa guest areas and storage / changing rooms are kept clean &amp; tidy.</li><li>Keep the logbook and colleagues updated.</li><li>Assist in all Spa related tasks as assigned by the Spa or Assistant Spa Manager.</li><li>Excellent personal presentation at all times.</li></ul>Applicant’s main qualifications:<ul><li>Degree/Diploma in Spa/Physiotherapy</li><li>Knowledge of Thai, Siatsu, Rejuvance, Reflexology, etc.</li><li>Former experience in a spa is essential</li><li>Fluency in English (verbal). A second and third language would be highly appreciated</li><li>Relevant, Sales or Events Management experience</li></ul>Applicant’s main capabilities and values:<ul><li>Excellent communication and people skills</li><li>Organizational and multitasking abilities</li><li>Professionalism / Responsibility</li><li>Critical thinking and Results orientation</li><li>Leadership skills and team spirit</li><li>Enthusiastic, friendly &amp; self-motivated personality, eager to learn, develop and be part of a growing team</li></ul>

Spa Physiotherapist

We are excited to offer internship opportunities in various departments within our hotel, providing hands-on experience and valuable learning opportunities for students and young professionals. Whether you ’re interested in hospitality management, culinary arts, guest services, or another aspect of hotel operations, we have opportunities available to help you gain valuable skills and knowledge in your field of interest.Available Internship Positions:<ul><li>Front Office Intern: Assist with guest check-in/check-out procedures, handle reservations, and provide excellent customer service at the front desk.</li><li>Housekeeping Intern: Learn about housekeeping operations, including cleaning procedures, inventory management, and quality assurance.</li><li>Food and Beverage Intern: Gain experience in restaurant operations, banquet services, and food preparation under the guidance of our experienced culinary and service teams.</li><li>Guest Relations Intern: Assist with guest inquiries, special requests, and complaint resolution, while providing personalized service to enhance guest satisfaction.</li><li>Sales and Marketing Intern: Support the sales and marketing team in promoting the hotel, managing social media channels, and coordinating events and promotions.</li></ul>Key Responsibilities:<ul><li>Assist with day-to-day operations and special projects within your assigned department.</li><li>Shadow experienced professionals to learn about industry best practices and gain practical skills.</li><li>Collaborate with team members to achieve departmental goals and deliver exceptional service to guests.</li><li>Participate in training sessions, workshops, and networking events to enhance your learning experience.</li><li>Complete assigned projects and reports to demonstrate your understanding of key concepts and contribute to departmental objectives.</li></ul>Qualifications:<ul><li>Enrolled in a relevant degree program or recent graduate in hospitality management, culinary arts, business administration, or a related field.</li><li>Strong communication, teamwork, and organizational skills.</li><li>Passion for the hospitality industry and a desire to learn and grow in your chosen field.</li><li>Flexibility to work varying schedules, including evenings, weekends, and holidays, based on departmental needs.</li><li>Previous hospitality experience or related coursework is preferred but not required.</li></ul>Benefits:<ul><li>Hands-on experience and mentorship from industry professionals.</li><li>Exposure to various aspects of hotel operations and the opportunity to explore different career paths.</li><li>Networking opportunities with colleagues, mentors, and industry professionals.</li><li>Potential for academic credit, depending on your university’s internship requirements.</li><li>Possibility of future employment opportunities based on performance and departmental needs.</li></ul>Join our team: If you’re eager to kick-start your career in the hospitality industry and gain practical experience in a dynamic hotel environment, we encourage you to apply for our internship program. Join our team and embark on a rewarding journey of learning, growth, and discovery.

Πρακτική Άσκηση

Our team consists of people with vision and passion for what they do. Our employees are our greatest asset and our greatest investment. We are committed to offering continuous training, personal development and support for each team member. On a daily basis, the management of the company, as well as a team of Mental Health scientists, take care of the well-being of every employee and each team on a personal and professional level.&nbsp;As a Pastry Chef you will·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Be responsible for the daily operation of the production of deserts for the hotels restaurants·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Prepare hotel amenities on a daily basis·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Be familiar with Food and Beverage industry’s technologyEntry Requirements·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Experience in the Food and Beverage industry - Service experience at a 4 or 5* hotel preferred·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Excellent command of the Greek &amp; English language, both spoken and written·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Be a team player and a great communicator with guests from all over the world, colleagues and managers in all departments​·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Be informed about other cultures and dairy restrictionsWe offer·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Accommodation with AC, wi-fi, laundry access and&nbsp;access to our open air gym·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Continuous training opportunities (hard &amp; soft skills)·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Free Counseling line for our employees and their relatives (mental health &amp; business psychology)·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; The provision of uniforms·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Discounted Mini Market prices at our Employee dedicated market·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Two meals per day at the staff restaurant·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Transportation to/from work·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Discounted rates at selected Andronis Restaurants

Pastry Chef (Santorini & Paros)

Our team consists of people with vision and passion for what they do. Our employees are our greatest asset and our greatest investment. We are committed to offering continuous training, personal development and support for each team member. On a daily basis, the management of the company, as well as a team of Mental Health scientists, take care of the well-being of every employee and each team on a personal and professional level.&nbsp;As a Bellman you will·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Greet guests and assist with luggage, providing exceptional customer service·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Deliver luggage &amp; packages to guest rooms in a timely and efficient manner·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Provide information about hotel services and amenities·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Maintain a clean and organized lobby area·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Issue room keys·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Assist with other duties as assigned by managementEntry Requirements·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Knowledge of English Language·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Previous experience in a customer service role preferred·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Excellent communication and interpersonal skills·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Ability to work independently and as part of a team·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Basic computer skills·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Must be able to stand, walk, and lift heavy items for extended periods of time·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Must be able to work in a fast-paced environment with high guest trafficWe offer·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Accommodation with AC, wi-fi, laundry access and access to our open air gym·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Continuous training opportunities (hard &amp; soft skills)·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Free Counseling line for our employees and their relatives (mental health &amp; business psychology)·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; The provision of uniforms·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Discounted Mini Market prices at our Employee dedicated market·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Two meals per day at the staff restaurant·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Transportation to/from work·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Discounted rates at selected Andronis Restaurants

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