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Scorpios is looking for a reliable HR Assistant with experience in the Hospitality Industry to support the day-to-day activities of our HR Department and to handle a variety of personnel related administrative duties. The successful candidate will act as the link between HR Managers and employees, ensuring smooth communication and timely resolution of all queries.&nbsp;Overall, you should be able to ensure that our HR department is organized and operates efficiently with the core objective to attract, employ, maintain and engage talented employees.&nbsp;Our goal is to continuously improve Scorpios as a work environment, where our employees feel committed, motivated, engaged and productive; factors that result to the provision of excellent customer service. If you are passionate about HR and Hospitality, we are interested in meeting you.Opportunities For AllScorpios was created to bring diverse communities of people together, and we take the same approach when building our teams. We thrive on differences and believe it is critical to our success as a global company. Scorpios is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.Responsibilities<ul><li>Assist with everyday HR functions and duties</li><li>Provide administrative support to Human Resources Manager</li><li>Act as the point of contact when employees have queries or job-related issues</li><li>Organize communication with prospective candidates and schedule interviews&nbsp;</li><li>Maintain up-to-date employee records (i.e. contracts, hiring docs &amp; bank accounts) based on company’s policies</li><li>Oversee employee attendance and working schedules&nbsp;</li><li>Assist in payroll preparation&nbsp;</li><li>Prepare job descriptions, post &amp; remove job ads and support the overall hiring process</li><li>Get involved in the preparation of reports and presentations concerning HR-related metrics</li><li>Participate in the creation of on-boarding and training material&nbsp;</li><li>Be part in the development and implementation of Scorpios Group HR Strategy</li></ul>Requirements<ul><li>At least 2 years of verified experience as an HR Assistant or relevant Human Resources/Administrative position in the Hospitality Industry</li><li>BS Degree in Human Resources Management or related field</li><li>Excellent knowledge of HR functions and duties&nbsp;</li><li>Fundamental knowledge of Greek Labor laws and regulations</li><li>Proficient in MS Office; knowledge of HRMS will be considered a plus</li><li>Very good knowledge of English language. Additional languages will be considered a plus&nbsp;</li><li>Ability to work autonomously and as part of a team</li><li>Extrovert individual with excellent interpersonal and people skills&nbsp;</li><li>Outstanding organisational skills&nbsp;</li><li>Positive attitude and ability to perform proficiently under pressure</li></ul>BenefitsScorpios offers a competitive salary with career development opportunities, based on the candidate's qualifications and skills. By joining our team, you will have the opportunity to work in a stimulating and motivating environment which values and is committed towards its employees.

Human Resources Assistant

The Human Resources Assistant Manager will lead the day-to-day HR Operations.This will include all aspects of Human Resources in employee relations, compensation and benefits, performance management, training, recruitment and housing. HR Assistant Manager acts as a liaison with employees, providing them with the necessary information and tools required to perform their respective jobs efficiently and safely, while also assisting the HR Director.&nbsp;Key Duties and Responsibilities&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;Employee Relations<ul><li>Ensure that the agreed upon disciplinary process is maintained at all times and fair disciplinary processes are followed by all HOD’s.</li><li>Maintain and enhance the open-door policy to all colleagues providing advice and guidance when needed in regard to their issues or concerns and/or grievances.</li></ul>&nbsp;&nbsp; &nbsp;HR Administration<ul><li>Ensure the smooth workflow of the various HR functionalities as to always maintaining and providing the needed support to colleagues and Supervisors/ HOD’S. This includes, but is not limited to filing, administration of starters and leavers and payroll.</li></ul>&nbsp;&nbsp; &nbsp;Recruitment<ul><li>Conduct interviews for all positions</li><li>Be 100% compliant with the Kerzner’s Recruitment standards</li><li>Compliance with local labor laws</li></ul>&nbsp;&nbsp;Management<ul><li>Train and develop the team and provide support when required</li><li>Ensure all direct reports have a PDP to achieve their goals</li></ul>&nbsp;&nbsp; &nbsp;Accommodation<ul><li>Work with the Housing team to ensure that the colleague accommodation is kept to the same standard as the hotel</li><li>Any other reasonable duties as directed by the General Manager/Director of Human Resources</li></ul>&nbsp;Skills, Experience &amp; Educational Requirements&nbsp;<ul><li>University Degree in Human Resources Management will be considered as an asset.</li><li>Professional experience in Luxury Hospitality industry, desirable.</li><li>Deep Knowledge in Applicant Tracking Systems.</li><li>Proficiency in all MS Office and social media.</li><li>Excellent interview, presentation and communication skills.</li><li>Fluent in English language.</li><li>Integrity and team-oriented profile.</li></ul>

Assistant Manager, Human Resources (18600)

Reporting to the Director of IT, the IT Specialist is Responsible for the efficient operation and maintenance of all computer systems, data and voice communications activities at property.What you will do<ul><li>Assist with user and system administration, including account management and access troubleshooting.</li><li>Support various hotel applications such as Opera, Simphony, back office, sales, catering, and HR systems.</li><li>Contribute to IT infrastructure data management and the provisioning of documentation.</li><li>Provide assistance in the coordination and execution of IT projects.</li><li>Help maintain critical systems (PMS, HSIA, PBX, POS) and support user procedures.</li><li>Assist with server infrastructure management, performance monitoring, and OS upgrades.</li><li>Provide system support services, including outage diagnosis, troubleshooting, and virus protection.</li><li>Help uphold Four Seasons' core technology standards in all IT operations.</li><li>Assist in coordinating new technology acquisitions and major projects. Participate in property-level and corporate technology implementation initiatives.</li></ul>What you bring<ul><li>Experience in hospitality IT field is preferrable.</li><li>Networking Skills &amp; Knowledge (CISCO, Wireless, GPON).</li><li>Operating System knowledge.</li><li>Microsoft O365 administration skills</li><li>Security awareness.</li><li>Clear and Open Communication.</li><li>Adapt to various situations and inspire others.</li><li>Build strong, positive relationships with guests, making them feel valued and welcomed.</li><li>Fluent in English. Greek is a strong advantage</li></ul>What We Offer<ul><li>Competitive salary and comprehensive benefits package.</li><li>Complimentary employee meals, bus transportation, uniform &amp; laundry services.</li><li>Ticket Restaurant monthly allowance</li><li>Complimentary nights at Four Seasons Hotels &amp; Resorts globally.</li><li>Employee recognition programs.</li><li>Opportunities for global travel through task forces and transfers.</li><li>Access to Four Seasons global training &amp; development programs.</li><li>Accommodation and transport to the hotel will be provided.</li></ul>All Applicants must possess the legal right to work in Greece.

IT Supervisor (Seasonal) REQ10366385

We currently have an opportunity for the Assistant Director of Security to join our Four Seasons Resort Mykonos opening team in Greece!&nbsp;Reporting to the Director of Engineering, the Assistant Director of Security is responsible for overseeing all aspects of resort safety, loss prevention, and emergency preparedness.&nbsp; This role ensures the security and well-being of guests, employees, and assets through effective leadership, training, risk management, and coordination with local authorities.&nbsp;In an ultra-luxury environment, the Assistant Director of Security must maintain a high level of discretion, professionalism, and guest sensitivity, balancing robust safety protocols with the resort’s atmosphere of comfort and exclusivity.&nbsp;The role supports the resort’s commitment to delivering exceptional guest experiences through a flawless and safe physical environment.&nbsp;Our Ideal Assistant Director of Security candidate will have:&nbsp;<ul><li>Degree or diploma in Security Management, Law Enforcement, or related field.&nbsp;</li></ul><ul><li>Minimum 5–8 years of progressive experience in hotel or resort security, preferably in a luxury environment.&nbsp;</li></ul><ul><li>In-depth knowledge of Greek security laws, fire safety codes, and local emergency procedures.&nbsp;</li></ul><ul><li>Certified in First Aid / CPR / AED; additional safety or crisis management training preferred.&nbsp;</li></ul><ul><li>Strong leadership and decision-making skills under pressure.&nbsp;</li></ul><ul><li>Excellent interpersonal and communication abilities; fluency in English required, Greek preferred.&nbsp;</li></ul><ul><li>High level of integrity, confidentiality, and cultural sensitivity.&nbsp;</li></ul><ul><li>Computer proficiency: MS Office, CCTV and access control systems, incident management software.&nbsp;</li></ul><ul><li>Ability to work flexible hours, including nights, weekends, and holidays.&nbsp;</li></ul>Working Conditions&nbsp;<ul><li>Predominantly on-site role with both administrative and field duties.&nbsp;</li></ul><ul><li>Requires regular walking, standing, and outdoor activity across resort grounds.&nbsp;</li></ul><ul><li>May involve irregular hours, overnight shifts, and on-call responsibilities.&nbsp;</li></ul>&nbsp;

Assistant Director of Security

Assistant Director of Security REQ10360817

Scorpios is looking for a Procurement Assistant to assist in daily operations of Purchasing Department. The successful candidate must be able to multitask and work in a fast-paced environment.&nbsp;Opportunities For All&nbsp;Scorpios was created to bring diverse communities of people together, and we take the same approach when building our teams. We thrive on differences and believe it is critical to our success as a global company. Scorpios is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.&nbsp;Responsibilities&nbsp;<ul><li>Assist in daily purchases from retailers for various items.</li><li>Check quality and quantity of the receiving products.</li><li>Conducting inventory lists of the CAPEX and OPEX equipment.</li><li>Coordination with other departments.</li><li>Communicating errors to Head of Purchasing Department.</li><li>Loading and wrapping stock in warehouse.</li><li>Ready to address diverse events that come up and handle shopping tasks as needed at any given moment.</li><li>On a daily basis, we monitor the warehouse stock located both in Scorpio and beyond, ensuring coverage of the store's daily needs.</li><li>You will be responsible for entering invoices into the warehouse system (Materials Control).</li></ul>&nbsp;Requirements&nbsp;<ul><li>Bachelor in Business Administration/Logistics will be considered a plus</li><li>Working Experience in a similar position at hospitality industry for at least 1 year</li></ul><ul><li>Computer Skills (ECDL required)</li></ul><ul><li>Interest in Procurement</li><li>Fluency in English will be considered an asset</li><li>Physically capable</li></ul>&nbsp;Benefits&nbsp;Scorpios offers a competitive salary with career development opportunities, based on the candidate's qualifications and skills. By joining our team, you will have the opportunity to work in a stimulating and motivating environment which values and is committed towards its employees.

Procurement Assistant

Scorpios is looking for an IT Assistant who will take responsibility to assist in maintaining daily operations and handling troubleshooting inquiries. The successful applicant will hold a strategic role within Scorpios Group in assisting the IT Administrator to everyday tasks and duties and taking up first &amp; second level support cases. Opportunities For All Scorpios was created to bring diverse communities of people together, and we take the same approach when building our teams. We thrive on differences and believe it is critical to our success as a global company. Scorpios is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business. Scorpios ecosystem includes · POS Equipment (Printers, Service Stations, POS machines, etc.)· Network (Ethernet, Wi-Fi)· Hardware (PC, Laptop, Mac, Printers, etc.)· CCTV (IP Camera, NVR)· Online Services (Bookings, HR, etc) Requirements · Proven working experience at least 2 years in an IT Department or Helpdesk. Hospitality environment is considered desirable but not essential· Relevant Graduate studies or proven informal / practical education· Windows / Mac troubleshooting experience is desirable· Familiarity with POS Systems· Good knowledge of Networking and cabling infrastructure principles· Structured Cabling Hands On experience· Good knowledge of English language.· European Union Nationality with available working permission· The role is subject to traveling between Athens and Mykonos. Candidate Profile · Sociable personality with good interpersonal skills.· Internal drive and willingness to work in a demanding, challenging, and fast-paced work environment· Strong ability and self-motivation to overcome problems at work in a resourceful, efficient, and effective way, working independently or as part of a team· Professional communication skills along with an innate teamwork mentality Benefits Scorpios offers a competitive salary with career development opportunities, based on the candidate's qualifications and skills. By joining our team, you will have the opportunity to work in a stimulating and motivating environment which values and is committed towards its employees.Scorpios offers a full-time permanent working contract.

IT Assistant

As an&nbsp;Assistant&nbsp;Restaurant Manager you will…<ul><li>Support the Restaurant Manager in all operational and administrative aspects and be able to prioritize the required level of engagement&nbsp;in both areas and take charge of the outlet and the department in his/her absence</li><li>Support the Restaurant Manager to supervise the side duty schedules for all positions and ensure compliance and follow through</li><li>Support the Restaurant Manager to supervise the maintenance and cleanliness of the outlet at all times and as assigned carry out monthly or more frequent walk-throughs with the respective engineering and housekeeping colleagues and follow up accordingly on the produced reports to achieve an immaculate environment</li><li>Enforce and monitor all operational standards</li><li>Oversee the daily operation of the outlet and manage shifts effectively to assure a smooth and effective overall operation</li><li>Maintain a good relationship and steady communication with the Chef or Chef de Cuisine and his/her team, particularly during operation hours</li><li>Build and maintain strong relationships with guests</li><li>Organize and supervise staff shifts</li><li>Keep a high standard of personal hygiene and appearance (grooming standards, clean uniform, body odors)</li></ul>Entry Requirements:<ul><li>2-3 years of experience in a similar role</li><li>Excellent command of the Greek &amp; English language, both spoken and written</li><li>A second foreign language will be considered as a plus</li><li>Strong managerial and supervisory skills</li><li>Excellent organizational &amp; hosting skills, emotional intelligence and problem-solving skills</li></ul>We offer:<ul><li>Accommodation with AC, wi-fi, laundry access and&nbsp;access to our open-air gym</li><li>Continuous training opportunities (hard &amp; soft skills)</li><li>Free Counseling line for our employees and their relatives (mental health &amp; business psychology)</li><li>Company laptop &amp; mobile phone</li><li>Discounted Mini Market prices at our Employee dedicated market</li><li>Three meals per day at the staff restaurant</li></ul>​Why be part of our journey?It is a unique chance for you to work in one of the fastest growing hotel groups in Greece, alongside dedicated colleagues and professionals. Being a part of Andronis is not “just a job”. There is purpose, passion, and meaning in what we do. We place great emphasis on passion and team spirit – reasons why our well-rehearsed team has been together for many years.The goal Andronis set from the beginning is the provision of high-standard services for its customers, partners and the society of Santorini and Paros. A valuable pillar for Andronis is its staff, who are considered the most essential image of the company.​Our promise to youAndronis offers an energizing workplace adopting an open culture and transparent communication. We encourage a collaborative working environment while offering development opportunities for our employees. All our employees are treated with respect, while we strive to ensure you have the tools and resources you need to be successful.​

Assistant Restaurant Manager

A Weddings &amp; Events Specialist is responsible for assisting clients to organize a full wedding or a particular event, aiming at the creation of an unforgettable and unique experience. Communicate continuously with clients, contact and negotiate with suppliers to assist with setup; arrange the delivery of materials and decorations on time, and collaborate efficiently with her colleagues (hotel staff).Applicant’s main accountabilities:<ul><li>Know the prerequisites of each event and implement new concepts and ideas</li><li>Handle relevant costs with efficiency according to the provided budget</li><li>Search for the appropriate vendors and negotiate with them</li><li>Work closely with the hotels’ line managers to arrange the staffing and the creation of the event</li><li>Cooperate and give directions to the hotels’ staff to meet the needs of each event</li><li>Ensure the highest standards of guest care is maintained</li><li>Provide a friendly, efficient and courteous service at all times</li><li>Ensure the success of an event by providing a detailed and discreet supervision before and during the wedding or the event.&nbsp; &nbsp;</li></ul>Applicant’s main qualifications:<ul><li>Bachelor’s degree or equivalent in Hospitality, Business Administration or relevant field</li><li>Excellent command of English language. Knowledge of a second foreign language (preferably French, German, Russian, Italian or Hebrew) would be considered as extra asset</li><li>Minimum 2 years of relevant experience</li><li>Knowledge of hotel management software (Protel) is an advantage</li></ul>Applicant’s main capabilities &amp; values:<ul><li>Excellent communication and people skills</li><li>Excellent time management and organizational ability</li><li>Organizational and multitasking abilities</li><li>Professionalism / Responsibility</li><li>Critical thinking and Results orientation</li><li>Enthusiastic, friendly &amp; self-motivated personality, eager to learn, develop and be part of a growing team</li></ul>

Weddings & Events Specialist

<ul><li>Contact appropriate individual or department (e.g., Sales, Data Administration, Accounting) as necessary to resolve guest calls, requests, or problems. </li><li>Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott, including up-selling. Determine and give complimentaries to guests as gifts for their patronage (e.g., rewards points, show tickets, gift certificates). </li><li>Promote awareness of brand image internally and externally. Process requests for redeeming Marriott Rewards points. Process all reservation requests, changes, and cancellations received by phone, fax, or mail. </li><li>Enter Marriott Rewards information into appropriate software when taking guest reservations. Answer, record, and process all guest calls, requests, questions, or concerns. </li><li>Perform general office duties to support Sales &amp; Marketing (e.g., filing, sending emails, typing, faxing).</li></ul>&nbsp;<ul><li>Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications.</li><li>Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets.</li><li>Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation.</li><li>Speak with others using clear and professional language.</li><li>Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees.</li><li>Ensure adherence to quality expectations and standards.</li><li>Read and visually verify information in a variety of formats (e.g., small print).</li><li>Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and objects weighing in excess of 50 pounds with assistance.</li><li>Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination.</li><li>Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps.</li><li>Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.</li></ul>&nbsp;PREFERRED QUALIFICATIONSEducation: High school diploma or G.E.D. equivalent.Related Work Experience: At least 1 year of related work experience.Supervisory Experience: No supervisory experience.License or Certification: None

Executive-Sales

We are excited to offer internship opportunities in various departments within our hotel, providing hands-on experience and valuable learning opportunities for students and young professionals. Whether you ’re interested in hospitality management, culinary arts, guest services, or another aspect of hotel operations, we have opportunities available to help you gain valuable skills and knowledge in your field of interest.Available Internship Positions:<ul><li>Front Office Intern: Assist with guest check-in/check-out procedures, handle reservations, and provide excellent customer service at the front desk.</li><li>Housekeeping Intern: Learn about housekeeping operations, including cleaning procedures, inventory management, and quality assurance.</li><li>Food and Beverage Intern: Gain experience in restaurant operations, banquet services, and food preparation under the guidance of our experienced culinary and service teams.</li><li>Guest Relations Intern: Assist with guest inquiries, special requests, and complaint resolution, while providing personalized service to enhance guest satisfaction.</li><li>Sales and Marketing Intern: Support the sales and marketing team in promoting the hotel, managing social media channels, and coordinating events and promotions.</li></ul>Key Responsibilities:<ul><li>Assist with day-to-day operations and special projects within your assigned department.</li><li>Shadow experienced professionals to learn about industry best practices and gain practical skills.</li><li>Collaborate with team members to achieve departmental goals and deliver exceptional service to guests.</li><li>Participate in training sessions, workshops, and networking events to enhance your learning experience.</li><li>Complete assigned projects and reports to demonstrate your understanding of key concepts and contribute to departmental objectives.</li></ul>Qualifications:<ul><li>Enrolled in a relevant degree program or recent graduate in hospitality management, culinary arts, business administration, or a related field.</li><li>Strong communication, teamwork, and organizational skills.</li><li>Passion for the hospitality industry and a desire to learn and grow in your chosen field.</li><li>Flexibility to work varying schedules, including evenings, weekends, and holidays, based on departmental needs.</li><li>Previous hospitality experience or related coursework is preferred but not required.</li></ul>Benefits:<ul><li>Hands-on experience and mentorship from industry professionals.</li><li>Exposure to various aspects of hotel operations and the opportunity to explore different career paths.</li><li>Networking opportunities with colleagues, mentors, and industry professionals.</li><li>Potential for academic credit, depending on your university’s internship requirements.</li><li>Possibility of future employment opportunities based on performance and departmental needs.</li></ul>Join our team: If you’re eager to kick-start your career in the hospitality industry and gain practical experience in a dynamic hotel environment, we encourage you to apply for our internship program. Join our team and embark on a rewarding journey of learning, growth, and discovery.Apply now and take the first step toward a successful career in hospitality!

Πρακτική Άσκηση Κω

To assist Manager Housekeeping in daily managing of the villas, Linen Room , Uniform Room and all the Public Areas by ensuring full maintenance as well as guest satisfaction for the highest levels of service.To assist the Manager Housekeeping in monitoring and coordinating all aspects of the housekeeping operation including all the hotelareas.&nbsp; To ensure the daily operation in all these areas are running efficiently and as per resort standards.&nbsp;Key Duties and Responsibilities&nbsp;<ul><li>To attend to duty on time in correct uniform and well groomed.</li><li>Attend, prepare, lead the daily briefing</li><li>To follow the resorts key control policy</li><li>Oversee and coordinate all Housekeeping members ensuring guests receive prompt and courteous service and all areas of the operation are running as per resort standard procedures and policies.</li><li>To constantly strive to please all Guests that he/she may come into contact with during his work hours.</li><li>To ensure through effective supervision that all services offered in the Housekeeping Department are always available and are carried out with the utmost efficiency and courtesy as per the Departmental Operations Manual.&nbsp;To liaise with the Laundry and Engineering Departments to ensure the smooth flow of linen supplies and repair work.</li><li>To liaise with the Front Office on anticipated Guest check‑ins, check‑outs, room assignments and rooming list etc.</li><li>To ensure that all V.I.P.'s, are checked prior to the arrival of the Guest for 100% readiness</li><li>Carry out inspections of assigned areas and ensures highest possible standard of cleanliness and maintenance of all areas.</li><li>Monitors and reports to the Manager Housekeeping regarding the upkeep of furnishings, facilities, and equipment.</li><li>Carries out good communication with team members ensuring performance is effectively managed.</li><li>Ensures all Team Members are attending to duty in proper uniform, on time and well groomed.</li><li>Ensures all are trained and introduced to their duties as per resort standards and policies.</li><li>Briefs and ensures that daily information is communicated and kept updated on coordination boards and team members are receiving the correct and updated information.</li><li>Attends Hotel briefing with Manager Housekeeping ensuring a complete understanding of task for self and team members.</li><li>Is fully trained on all Houskeeping tasks and procedures being able to assist guest room valets with any requirements.</li><li>Has full knowledge of resort layout of guest rooms, corridors, storage space and back of house areas.</li><li>Ensures all guest requirements are adhered to as per resort standards.</li><li>Coordinate and manages deep cleaning and special task schedules, ensuring rooms and floor areas as per resort standards.</li><li>Ensures training needs of all Team Members are monitored, analyzed and executed as per resort standards.</li><li>Coaches, counsels and disciplines staff, providing constructive feedback to enhance performance.</li><li>Is flexible in working hours and scheduling as per resort requirements.</li></ul>&nbsp;Skills, Experience &amp; Educational Requirements&nbsp;<ul><li>Strong interpersonal skills</li><li>Organizational skills</li><li>Strong administrative abilities</li><li>Ability to have a strong customer focus</li></ul>

Team Leader, Housekeeping (6564)

Job Responsibilities<ul><li>Assisting the Housekeeping Executive by implementing, and keeping up-to-date policies, procedures, practices, and standards, monitoring the progress of implementation of the departmental objectives in line with the hotel business objectives,</li><li>Inspect all areas and take corrective measures to meet Hotel Standards in terms of cleanliness, maintenance, and supply,</li><li>Train, develop, schedule, and manage the performance of direct subordinates to ensure the efficient running of housekeeping operations,</li><li>Coordinate housekeeping duties with various departments such as Front Desk, Maintenance, Sales and Marketing, and Food &amp; Beverage to ensure that all guestrooms and public areas are clean and well maintained in a timely and efficient manner,</li><li>Participate in all pre-opening, refurbish and renovation projects planning, execution and final set up including snag lists,</li><li>Keep abreast of all new equipment and cleaning products and evaluate their quality, maintain knowledge of local competition and housekeeping industry trends,</li><li>Accomplish a set of administrative duties such as leading and attending meetings, writing reports and memos and other specific duties related to the job function.</li></ul>Job Requirements<ul><li>Minimum 1 years’ experience, ideally within a 5* Luxury Hotel,</li><li>Flexibility and adaptability,</li><li>Team Management &amp; Team spirit,</li><li>Good time management &amp; resistance to pressure,</li><li>University / College degree is an advantage.</li></ul>Katikies Offers<ul><li>Competitive compensation package based on qualifications and experience,</li><li>Accommodation at fully equipped apartments,</li><li>Daily meals,</li><li>Pleasant working environment,</li><li>Supportive management,</li><li>Training and career development,</li><li>Excellent opportunities for career progression.</li></ul>Should you wish to be a member of our team, please send us your CV along with the respective job code and a photo of yourself at hr@katikies.comAll applications will be treated in the strictest confidence.

Housekeeping Supervisor – MYK.H.SUP

Supports the planning and implementation of all resort systems, ensures that all systems running within the hotel are maintained to a level that delivers the most efficient services for our customers and that they are in compliance with One&amp;Only Resorts standards of operation. Provides support to the users of Information systems through direct interaction and through the identification and coordination of ongoing training needs.&nbsp;Key duties and responsibilities&nbsp;<ul><li>Support systems management procedures and practices to ensure the optimal operating effectiveness and integrity of data.</li><li>Manages and motivate any subordinate staff to achieve high levels of job satisfaction and productivity.</li><li>Maintains communications and information exchange between hotel and area staff to ensure optimum sharing of direction and solutions.</li><li>Support the information system function within the resorts using appropriate systems management procedures and practices to ensure the operating effectiveness and integrity of data.</li><li>Fulfill 7*24 hours on call duties as required.</li><li>Assists with all aspects of implementing new and innovative business concepts.</li><li>Provides guidance to all computer users for all types of program, to enable them to perform their duties smoothly.</li><li>Manages the resort in the entire network maintenance, this includes administration and documentation of computer networks, telephones and cable TV networks.</li><li>Helps the resort in system automation, configuration and maintenance of LAN applications, including implementation, coordination, control, usage monitoring, security, troubleshooting, training and development of specialized processors.</li><li>Controls day-to-day operation of the IT Department.</li><li>Responsible for overall administration of staff personal computers within the enterprise, ensures compatibility and integration with the enterprise’s strategies.</li><li>Evaluates, selects and implements new products or services, comprehensive systems analysis and progressive support methodologies for all LAN application.</li><li>Is creative, positive and delivers new ideas for constant improvement of IT Department.</li><li>Coordinates with implementation of all the application software.</li><li>Stays updated with developments in the field of Information Technology.</li><li>Responsible for daily backup and restoring of data.</li><li>Support &amp; Maintenance of I.T. infrastructure including telecommunications.</li><li>Implement technology-related processes, systems and telecommunications.</li><li>Installation of software/hardware upgrades in compliance with the Resorts corporate policies &amp; legal requirements.</li><li>Provide Systems administration.</li><li>To maintain the call log database, an up-to-date state; Including categorizing and assigning calls to relevant staff, according to work load, skill set and priority.</li><li>Ensure any routine / preventative maintenance is carried out on the servers and other computers and is logged accordingly; Perform hardware/software upgrades where necessary, both configuring and installing new and upgraded PC hardware, software and peripherals. Maintaining the integrity of the systems and network, including, but not exclusively the servers, infrastructure and 3rd party support contracts/ relationships.</li><li>Should take steps to analyze the possibility of streamlining the parameters of Windows 2003 Domain Controller to re-align them with the recommended values to complement controls at the user authentication level.</li><li>Periodically review the virus reports generated from the virus management system in order to identify threat patterns and deduce possible threats to the network.</li><li>Should consider inducting all Resort staff into an enterprise-wide security awareness training program. The training program should include the Company’s intended methods to communicate existing and emerging security issues and the key aspects of the security policies and procedures in place within the Company.</li><li>Responsible for using licensed software for all users with in the network. This should also be helpful for further security developments, version controls, and remote configurations.</li><li>Following up and coordinates with supplier/vendor for releasing of existing CAPEX.</li><li>Support and coordinate with outside software developers to develop internal operational software.</li><li>Maintains high spirit among the IT Department staff, as well as other resorts staff.</li><li>Contributes to the moral and team spirit of the resorts, by maintaining effective relationships with resort colleagues.</li><li>Perform any additional duties and/or special projects as requested by Director of Finance.</li></ul>&nbsp;Skills, experience &amp; educational requirements&nbsp;&nbsp;<ul><li>Degree or Diploma in Networks Engineering or similar, a Cisco Certification (CCNA, CCNP) and a MCP/MCSE Foundation Certificate would be added advantage.</li><li>Minimum of 2 to 4 years working experience as an IT Manager professional including networks, Opera PMS /Micros 9700 POS system to medium to large organisations and operating multiple complex IT software systems.</li><li>Possess excellent communication and time management skills, have strong attention to details and quality of work. You will be able to work under pressure and towards deadlines, be able to work as part of a team, and be a self-motivated and approachable and friendly person.</li></ul>

Manager, IT 13669

As a Guest Experience Agent you will…<ul><li>Satisfy guest needs and exceeding guest expectations your top priority</li><li>Greet guests by name and escorting them on a tour of the hotel on the way to their room</li><li>Perform administration duties and check-in/check-out procedures</li><li>Project a positive hotel image at all times</li><li>Assist with itineraries and preparing necessary vouchers for guest activities</li></ul>Entry Requirements:<ul><li>Experience in a 4 or 5 stars boutique hotel environment</li><li>Excellent command of the English language, both spoken and written</li><li>Additional language knowledge would be consider an extra asset</li><li>Great conversational and organizational skills while being teamwork-oriented</li><li>Positive outlook and outgoing personality</li><li>Experience with Front office software, like Opera, Fidelio &amp; Protel</li><li>EU citizenship is required</li></ul>We offer:<ul><li>Accommodation with AC, wi-fi, laundry access and&nbsp;access to our open air gym</li><li>Continuous training opportunities (hard &amp; soft skills)</li><li>Free Counseling line for our employees and their relatives (mental health &amp; business psychology)</li><li>The provision of uniforms</li><li>Discounted Mini Market prices at our Employee dedicated market</li><li>Three meals per day at the staff restaurant</li><li>Transportation to/from work</li><li>Discounted rates at selected Andronis Restaurants</li></ul>​Why be part of our journey?It is a unique chance for you to work in one of the fastest growing hotel groups in Greece, alongside dedicated colleagues and professionals. Being a part of Andronis is not “just a job”. There is purpose, passion, and meaning in what we do. We place great emphasis on passion and team spirit – reasons why our well-rehearsed team has been together for many years.The goal Andronis set from the beginning is the provision of high-standard services for its customers, partners and the society of Santorini and Paros. A valuable pillar for Andronis is its staff, who are considered the most essential image of the company.​Our promise to youAndronis offers an energizing workplace adopting an open culture and transparent communication. We encourage a collaborative working environment while offering development opportunities for our employees. All our employees are treated with respect, while we strive to ensure you have the tools and resources you need to be successful.

Guest Experience Agent

Handling all reservation inquiries efficiently while exhibiting interest, enthusiasm and professional image at all times. Generate and optimize revenue by effectively following the set selling strategies through revenue management. Practice and promote the desired work culture around the four core values.&nbsp;Key Duties and Responsibilities&nbsp;<ul><li>Exercises proper selling, up-selling, cross selling and suggestive selling technique in order to maximize property revenue.</li><li>Maintains up to date knowledge on sales strategies, rates, products, packages, facilities and inventory at all times.</li><li>Ensures every caller directed to the department receives an optimum level of services and care at all times.</li><li>Consistently follows the IFH call processing standard at all times.</li><li>Handles guest queries, requests and complaints related to reservations in a polite and efficient manner. Seeks guidance from Team Leader or Manager to minimize customer dissatisfaction.</li><li>Records and processes reservations via all channels and ensuring response within 24 hours of receipt.</li><li>Identifies and anticipates needs and requirements by asking open-ended questions to obtain all necessary information.</li><li>Ensures accurate input of reservations details in the hotel property management system.</li><li>Liaise with the Sales Department regarding booking of group rooms.</li><li>Provides Team Leader and Manager all relevant correspondences for late cancellation and no-show bookings to support the penalty charges.</li><li>Always maintains a comprehensive filing system in the Reservations department.</li><li>Attends all training programs as required by the business needs.</li><li>Treats internal and external customers fairly with respect, while developing effective customer networks.</li><li>Achieve performance target (Key Performance Indicator) to ensure that agent’s work supports and furthers the organization's goals.</li><li>Performs any additional tasks as and when directed by the Team Leader and Manager according to the business needs.</li><li>To assist with any other duties as required by the Director or another member of the management team.</li></ul>&nbsp;&nbsp; &nbsp; &nbsp;Skills, Experience &amp; Educational Requirements&nbsp;<ul><li>&nbsp; &nbsp;Bachelor’s degree</li><li>Minimum of 1 year experience with Reservations or significant experience of working in contact centre or similar field</li><li>Excellent knowledge of Greek and English (another language, namely Russian, German, Italian or French is an advantage)</li><li>Experienced in using Opera system.</li><li>Computer proficiency in a Windows environment (Word, Excel, PowerPoint)</li><li>Excellent communication skills</li><li>Strong administrative abilities</li></ul>

Agent, Reservations 6567

The Director of Human Resources will report directly to the property General Manager, with a dotted-line (functional) reporting relationship to the Regional Senior Director of Human Resources and will be an integral member of the property executive committee. As a member of the Human Resources organization, he/she contributes a high level of human resource generalist knowledge and expertise for a designated property. He/she will be accountable for talent acquisition, succession/workforce planning, performance management and development for property employees, using technology efficiently, and coaching/developing others to help influence and execute business objectives in the most efficient manner. He/she generally works with considerable independence, developing processes to accomplish objectives in alignment with broader business objectives. Additionally, he/she utilizes a Human Resource Business Plan aligned with property and brand strategies to deliver HR services that enable business success.&nbsp;CANDIDATE PROFILE&nbsp;&nbsp;Education and Experience• 2-year degree from an accredited university in Human Resources, Business Administration, or related major; 4 years experience in the human resources, management operations, or related professional area.OR• 4-year bachelor's degree in Human Resources, Business Administration, or related major; 2 years experience in the human resources, management operations, or related professional area.&nbsp;CORE WORK ACTIVITIES&nbsp;Managing the Human Resources Strategy• Executes and follows-up on engagement survey related activities.• Champions and builds the talent management ranks in support of property and region diversity strategy.• Translates business priorities into property Human Resources strategies, plans and actions• Implements and sustains Human Resources initiatives at the property.• Coordinates the human capital review process at property(s) and leads succession planning activities on property and in the market, as appropriate.• Leads the assessment of property(s) leadership pipeline through the human capital review process and assists with follow-up.• Creates value through proactive approaches that will affect performance outcome or control cost.• Monitors effective use of myHR by property managers and employees.• Leads and participates in succession management and workforce planning.• Responsible for Human Resources strategy and execution.• Serves as key change manager for initiatives that have high employee impact.• Attends owners meetings as a member of the property executive committee and provides meaning or context to the Human Resources results (e.g., retention statistics, critical open positions, employee satisfaction, and training initiatives and results); and demonstrates an understanding of owner priorities.• Supervises one or more on-property Human Resources, as well as market-based Human Resources Specialist type resources where appropriate.&nbsp;Managing Staffing and Recruitment Process• Analyzes open positions to balance the development of existing talent and business needs.• Serves as coach and expert facilitator of the selection and interviewing process.• Surfaces opportunities in work processes and staffing optimization.• Makes staffing decisions to manage the talent cadre and pipeline at the property.• Develops staffing strategy (in collaboration with hiring manager) relating to hiring practices; consults with hiring manager on compensation, benefits, etc.• Monitors sourcing process and outcomes of staffing process.• Ensures managers are competent in assessing and evaluating hourly staff.&nbsp;Managing Employee Compensation Strategy• Remains current and knowledgeable in the internal and external compensation and work competitive environments.• Leads the planning of the hourly employee total compensation strategy.• Champions the communication and proper use of total compensation systems, tools, programs, policies, etc.• Participates in quarterly internal equity analysis; reviews internal equity reports and surface issues needing resolution.• Creates and implement s total compensation management packages/offers, particularly recognition and incentive programs directed towards property priorities.&nbsp;Managing Staff Development Activities• Ensures completion of the duties and responsibilities of the properties’ Human Resources staff members, as outlined in applicable job description(s).• Ensures property Human Resources staff is properly trained in all employee-related human resource information to appropriately respond to property employees.• Serves as resource to property Human Resources staff on employee relations questions and issues.• Continually reinforces positive employee relations concepts.&nbsp;

Dir-Human Resources

As HR Coordinator you will…<ul><li>Implement Human Resources processes related to the hotel’s daily operational needs ensuring guest services and colleague productivity and safety</li><li>Strengthen team bonding between management team and line staff</li><li>Work closely with the departments at all levels in communications and implementation of HR initiatives concerning all HR areas</li><li>Maintain, accurate and complete employee records</li><li>Update HR databases (e.g. new hires, separations, vacation and sick leaves)</li><li>Prepare all the documents for HR policies and procedures</li><li>Assist in payroll preparation by providing relevant data, like absences, leaves, sickness</li><li>Cooperate with Recruitment Management team to ensure efficient and high-quality coverage of vacancies</li><li>Recruitment Process Administration (job ads tracking, screening, phone interviews, reporting)</li><li>Act as the point of contact when employees have queries or job-related issues</li><li>Plan and organize social and community activities (Employee Events, community actions, etc)</li></ul>​Entry Requirements:<ul><li>Bachelor’s or Master’s Degree&nbsp;Human Resources</li><li>Excellent command of Greek &amp; English language both verbal and written</li><li>Minimum of 2 years of experience working in a similar position (previous HR experience within the luxury hospitality setting would be highly appreciated)</li><li>Proficient in Microsoft Word and Excel</li><li>Must be familiar and knowledgeable of Greek legislation and processes</li><li>Strong verbal communication</li><li>Excellent organizational skills, emotional intelligence and problem-solving skills</li></ul>​We offer:<ul><li>Accommodation with AC, wi-fi, laundry access and&nbsp;access to our open air gym</li><li>Continuous training opportunities (hard &amp; soft skills)</li><li>Free Counseling line for our employees and their relatives (mental health &amp; business psychology)</li><li>Company laptop &amp; mobile phone</li><li>Discounted Mini Market prices at our Employee dedicated market</li><li>Three meals per day at the staff restaurant</li></ul>​Why be part of our journey?It is a unique chance for you to work in one of the fastest growing hotel groups in Greece, alongside dedicated colleagues and professionals. Being a part of Andronis is not “just a job”. There is purpose, passion, and meaning in what we do. We place great emphasis on passion and team spirit – reasons why our well-rehearsed team has been together for many years.The goal Andronis set from the beginning is the provision of high-standard services for its customers, partners and the society of Santorini and Paros. A valuable pillar for Andronis is its staff, who are considered the most essential image of the company.​Our promise to youAndronis offers an energizing workplace adopting an open culture and transparent communication. We encourage a collaborative working environment while offering development opportunities for our employees. All our employees are treated with respect, while we strive to ensure you have the tools and resources you need to be successful.

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