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Our Account Managers are key customer partners who embody our mission to improve the world of construction—embarking on a journey that enables growth, challenge, real impact, and a home for those with talent, ambition, and a desire to learn at Hilti.Our Account Managers are the key points of contact for our customers and embody our mission to improve the world of construction, becoming strategic partners for productivity, safety, and sustainability. This is not a traditional sales role, but a journey that will allow you to challenge yourself, grow, and make a real impact. If you have talent, ambition, and a desire to learn, Hilti is the right place for you!What You'll do<ul><li>As an Account Manager, you won’t just sell, you’ll develop new business opportunities, manage processes and collaborate with colleagues.</li><li>Every day will be a new challenge: you’ll be on construction sites, in offices, companies, or production plants, always at the heart of the action!</li><li>You’ll present our most innovative products, showcase our cutting-edge software and offer unique, customized services and solutions.</li><li>You’ll build trust-based relationships with customers, helping them find the best Hilti solutions for their business.</li><li>You’ll work in the field, testing yourself in a dynamic, challenging, and ever-evolving environment.</li><li>At Hilti, you’ll have the same autonomy as running a small business, but you’ll never be alone!</li></ul>What You’ll Bring<ul><li>A university degree, ideally in engineering or economics</li><li>Excellent communication and interpersonal skills</li><li>At least 1-2 years of experience or a strong interest in sales</li><li>The ability to set clear goals and the drive to achieve them</li><li>Proactivity, ambition, and genuine enthusiasm</li><li>A good command of English</li><li>A valid driver’s license</li></ul>What’s In It for You<ul><li>Continuous investment in employee development across functions, geographies, and expert career paths.</li><li>Access to diverse trainings and promotion opportunities tailored to individual strengths.</li><li>Clear success criteria with jointly defined business and development goals.</li><li>Ongoing feedback, reviews, and coaching with team leaders.</li></ul>

Account Manager - Rhodes

B2B Cosmote is looking for an Account Manager SME based in Rhodes.&nbsp;Duties &amp; Responsibilities&nbsp;The ideal candidate will:&nbsp;<ul><li>Promote OTE Group's products and services by identifying the needs of Small and Medium-Sized Business (SMB) customers to provide tailored telecommunication solutions.</li><li>Deliver high-level customer service and support, building long-term relationships of trust.</li><li>Expand our customer network by promoting our services and products.</li></ul>&nbsp;Required Skills&nbsp;<ul><li>High school Diploma</li><li>Professional experience in Sales</li><li>Completed military obligations (for male candidates)</li><li>Valid driving license</li><li>Good command of the English language (Lower)</li><li>Excellent communication and negotiation skills.</li><li>Passion for Technology</li></ul>

Account Manager (Ρόδος)

Four Seasons Resort Mykonos is seeking a Sales Manager who will drive revenue by managing key accounts, prospecting new business, and maintaining accurate sales plans.&nbsp; They handle group inquiries, represent the property at trade events, and collaborate on marketing strategies. The role ensures seamless communication across departments while leveraging sales systems to deliver exceptional client service.This role will be for Four Seasons Resort Mykonos, but will be based in Athens. What you will do:<ul><li>Manage key accounts and prospects to maximize revenue in line with budget objectives.&nbsp;</li><li>Drive new business through proactive prospecting and conversion of accounts.&nbsp;</li><li>Maintain accurate call objectives, action plans, and account information.&nbsp;</li><li>Represent the property at trade fairs and industry events to promote the brand.&nbsp;</li><li>Handle group and event inquiries, ensuring smooth handover to internal teams.&nbsp;</li><li>Collaborate on marketing strategies and contribute to annual planning processes.&nbsp;</li><li>Prepare and execute quarterly sales action plans and participate in sales blitz activities.</li></ul> What you bring:<ul><li>Proven experience in sales within hospitality or a related industry.</li><li>Strong account management and business development skills.</li><li>Excellent communication and negotiation abilities.</li><li>Ability to manage multiple priorities and meet deadlines.</li><li>Familiarity with sales systems (e.g., Delphi, Opera) and strong administrative skills.</li><li>Knowledge of market trends and competitor analysis</li><li>A proactive, results-driven mindset with attention to detail.</li></ul> All applicants must possess the legal right to work in Greece.

Sales Manager (Permanent) REQ10365830

A Guest Relations Agents needs to deal with guest requirements in a courteous, charming and professional sales-oriented manner following the company standards and procedures. To participate in all activities of the Front Office such as handling daily transactions accurately, answering and transferring telephone calls, escorting guests to their rooms and showing all hotel facilities.Applicant’s main accountabilities:<ul><li>Manage the efficient operation of the Guest Relations Office engaging in all related tasks and procedures</li><li>Respond to special requests from guests and follow up to ensure that their needs have been met successfully</li><li>Listen to and address possible complaints effectively</li><li>Ensure the highest standards of guest care is maintained</li><li>Provide a friendly, efficient and courteous service at all times</li><li>Operate relevant switchboard, call center and reservations software as per all Front Office related activities</li><li>Excellent personal presentation at all times</li></ul>Applicant’s main qualifications:<ul><li>Bachelor’s degree or equivalent in Hospitality, Business Administration or relevant field.</li><li>Excellent command of English language. Knowledge of a second foreign language (preferably German, Russian, French, Italian or Hebrew) would be considered as extra asset.</li><li>Minimum 2 years of relevant experience in a 5* property</li><li>Knowledge of hotel management software (Protel) is an advantage.</li></ul>Applicant’s main capabilities &amp; values:<ul><li>Excellent communication and people skills</li><li>Organizational and multitasking abilities</li><li>Professionalism / Responsibility</li><li>Critical thinking and Results orientation</li><li>Leadership skills and team spirit</li><li>Enthusiastic, friendly &amp; self-motivated personality, eager to learn, develop and be part of a growing team</li></ul>

Guest Relations Agent

A Front Office Receptionist needs to deal with guest requirements in a courteous, charming and professional sales-oriented manner following the company standards and procedures. To participate in all activities of the Front Office such as handling daily transactions accurately, answering and transferring telephone calls, escorting guests to their rooms and showing all hotel facilities.Applicant’s main accountabilities:<ul><li>Manage the efficient operation of the Front Office engaging in all related tasks and procedures (check in-out, welcoming guests, payments/orders process, deal with any special requests, complaints etc.)</li><li>Ensure the highest standards of guest care is maintained</li><li>Provide a friendly, efficient and courteous service at all times</li><li>Operate relevant switchboard, call center and reservations software as per all Front Office related activities</li><li>Excellent personal presentation at all times</li></ul>Applicant’s main qualifications:<ul><li>Bachelor’s degree or equivalent in Hospitality, Business Administration or relevant field.</li><li>Master’s degree or equivalent in Hospitality, Business Administration or relevant field would be considered as extra asset.</li><li>Minimum 2 years of relevant experience in a 5* property</li><li>Excellent command of English language. Knowledge of a second foreign language (preferably French, German, Russian, Italian or Hebrew) would be considered as extra asset</li><li>Knowledge of hotel management software (Protel) is an advantage</li></ul>Applicant’s main capabilities &amp; values:<ul><li>Excellent communication and people skills</li><li>Organizational and multitasking abilities</li><li>Professionalism / Responsibility</li><li>Critical thinking and Results orientation</li><li>Leadership skills and team spirit</li><li>Enthusiastic, friendly &amp; self-motivated personality, eager to learn, develop and be part of a growing team</li></ul>

Front Office Receptionist

Reporting to the Director of IT, the IT Specialist is Responsible for the efficient operation and maintenance of all computer systems, data and voice communications activities at property.What you will do<ul><li>Assist with user and system administration, including account management and access troubleshooting.</li><li>Support various hotel applications such as Opera, Simphony, back office, sales, catering, and HR systems.</li><li>Contribute to IT infrastructure data management and the provisioning of documentation.</li><li>Provide assistance in the coordination and execution of IT projects.</li><li>Help maintain critical systems (PMS, HSIA, PBX, POS) and support user procedures.</li><li>Assist with server infrastructure management, performance monitoring, and OS upgrades.</li><li>Provide system support services, including outage diagnosis, troubleshooting, and virus protection.</li><li>Help uphold Four Seasons' core technology standards in all IT operations.</li><li>Assist in coordinating new technology acquisitions and major projects. Participate in property-level and corporate technology implementation initiatives.</li></ul>What you bring<ul><li>Experience in hospitality IT field is preferrable.</li><li>Networking Skills &amp; Knowledge (CISCO, Wireless, GPON).</li><li>Operating System knowledge.</li><li>Microsoft O365 administration skills</li><li>Security awareness.</li><li>Clear and Open Communication.</li><li>Adapt to various situations and inspire others.</li><li>Build strong, positive relationships with guests, making them feel valued and welcomed.</li><li>Fluent in English. Greek is a strong advantage</li></ul>What We Offer<ul><li>Competitive salary and comprehensive benefits package.</li><li>Complimentary employee meals, bus transportation, uniform &amp; laundry services.</li><li>Ticket Restaurant monthly allowance</li><li>Complimentary nights at Four Seasons Hotels &amp; Resorts globally.</li><li>Employee recognition programs.</li><li>Opportunities for global travel through task forces and transfers.</li><li>Access to Four Seasons global training &amp; development programs.</li><li>Accommodation and transport to the hotel will be provided.</li></ul>All Applicants must possess the legal right to work in Greece.

IT Supervisor (Seasonal) REQ10366385

A Sales Executive is responsible for maximizing hotel sales through direct bookings, corporate accounts and tour operator partnerships. Prepares revenue reports and sales plans, monitors occupancy trends and identifies opportunities to increase room nights and average rates. Deals with stakeholders requirements and needs in professional sales-oriented manner following the company standards and procedures.Applicant’s main accountabilities:<ul><li>Manages and improves selling, by promoting offers and by informing customers of additional services or special packages.</li><li>Creates competitive proposals and communicates with collaborators, tour operators and travel agents.</li><li>Monitors and responses to customers queries and demands for room booking and the reservation process over emails and calls.</li><li>Processing payments and sending confirmation details to customers.</li><li>Coordinates with the Operations teams to ensure smooth implementation of sales strategies and maximize occupancy.</li><li>Participates in industry events, exhibitions and B2B meetings to strengthen the hotel group’s presence and attract new partners.</li><li>Analyzes market data and competitors’ actions to propose targeted promotional activities and identify new business opportunities.</li></ul>Applicant’s main qualifications:<ul><li>Bachelor’s degree or equivalent in Sales &amp; Marketing, Digital Marketing or relevant field.</li><li>Master’s degree or equivalent in Digital marketing, Hospitality, Business/Tourism Administration or relevant field would be considered as extra asset.</li><li>Minimum 2 years’ related experience in similar role.</li><li>Fluency in English; knowledge of other languages is a plus (preferably German).</li></ul>Applicant’s main capabilities &amp; values:<ul><li>Integrity and confidentiality.</li><li>Excellent organizational skills (to prioritize important tasks) and time management skills with great attention to detail.</li><li>Ability to generate ideas and effective problem-solving skills.</li><li>Excellent communication and collaboration skills and influence ability.</li><li>Excellent customer service skills.</li></ul>Company information and benefits:The company offers a competitive remuneration package in a dynamic and highly professional working environment. Accommodation, meals and recreational facilities are also provided. Furthermore, educational lectures and personalized training plans are conducted in order to meet employee needs. Finally, a merit-based performance appraisal system is implemented, and a cash bonus is provided per month based on employee performance.

Sales Executive

The Head of Sales drives commercial performance, stabilises event operations, and builds a strong pipeline of qualified leads across all Scorpios locations. This role blends strategic sales &amp; events leadership with hands-on event execution, ensuring every guest experience aligns with the brand’s culture, values, and aesthetic standards. Acting as a cross-functional leader, the Head of Sales &amp; Events designs concepts, manages teams, and supports multiple verticals—including F&amp;B, wellness, and hospitality. This role requires a creative, non-traditional mindset to identify and expand commercial opportunities beyond conventional event spaces, transforming them into meaningful expressions of the Scorpios world. The Head of Sales &amp; Events establishes internal processes, trains and mentors local teams, serves as the central communication link between departments, and carries full revenue accountability—owning seasonal sales targets, driving performance, and leading lead generation, nurturing, and conversion efforts across all properties.Opportunities For All&nbsp;Scorpios was created to bring diverse communities of people together, and we take the same approach when building our teams. We thrive on differences and believe it is critical to our success as a global company. Scorpios is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.ResponsibilitiesSales &amp; Lead Generation<ul><li>Develop and implement multi-location sales strategies to attract events, brand collaborations, wellness activations, retreats, partnerships, and F&amp;B experiences etc.</li><li>Build and maintain a strong lead pipeline through proactive outreach, networking, and strategic relationship management, including trade shows and industry events.</li><li>Manage client relationships from first contact through event execution, ensuring alignment with Scorpios’ brand values.</li><li>Guide teams to deliver personalized service while implementing effective sales strategies to maximize revenue.</li><li>Develop targeted outreach for key markets (EU, US, Middle East etc) and build relationships with agencies, planners, DMCs, and HNW networks.</li><li>Implement upsell and cross-sell initiatives across F&amp;B, hotel stays, wellness, and cultural programming.</li><li>Develop location-specific strategies aligned with market trends, ensuring local teams can execute effectively.</li></ul>Event Planning &amp; Execution<ul><li>Develop innovative concepts to drive sales activations and enhance engagement.</li><li>Oversee the full lifecycle of events, including planning, contracting, budgeting, logistics, and post-event evaluation.</li><li>Coordinate with all scorpios departments: F&amp;B, Operations, Music, PR/Marketing, and Guest Experience teams for seamless execution of the strategic sales and event plans.</li><li>Maintain consistency in event quality and brand presentation across all locations and scorpios properties.</li><li>Collaborate with third-party vendors to create a Scorpios vendor blueprint while ensuring operational alignment; in a global and local level.</li><li>Identify upsell opportunities during planning and execution to maximize revenue, for all scorpios locations.</li><li>Lead post-event commercial follow-up to secure repeat business and partnerships.</li></ul>Stabilisation &amp; Process Building<ul><li>Create templates, workflows, and communication flows to streamline processes.</li><li>Implement a CRM-driven strategy to track leads, client communication, follow-ups, and conversion metrics.</li></ul>Team and Training Development<ul><li>Train local teams on sales protocols, event standards, client communication, and brand ethos.</li><li>Mentor teams to ensure professionalism, storytelling, and service excellence.</li><li>Support onboarding on new members.</li></ul>Communication &amp; Cross-Functional Collaboration<ul><li>Serve as the communication bridge between departments involved in event creation and delivery.</li><li>Provide clear reporting on sales status, leads, contracts, and event outcomes.</li></ul>360° Lifestyle Brand Experience<ul><li>Create seamless multi-concept guest experiences across F&amp;B, Wellness and Hospitality.</li><li>Design bundled experience offerings to drive incremental revenue and increase average event value.</li></ul>Revenue &amp; Performance Management<ul><li>Own full event P&amp;L and ensure profitable execution.</li><li>Analyse sales performance and implement corrective strategies.</li><li>Monitor competitor pricing and market trends to adjust positioning and packages.</li><li>Collaborate with Finance on revenue forecasting and tracking.</li></ul>&nbsp;Rooms Commercial Strategy &amp; Performance<ul><li>Develop and execute room sales strategies for Scorpios hotel component.</li><li>Collaborate with Head of Hotels and Revenue teams on pricing, segmentation, and distribution channels.</li><li>Drive improvements in ADR, RevPAR, and occupancy across all openings and existing properties.</li><li>Identify commercial opportunities for peak periods, long stays, prepayment packages, and buyouts.</li></ul>Pre-Opening Sales<ul><li>Lead creation of sales materials (fact sheets, floor plans, rate cards, villa specifications, visual assets) in collaboration with Marketing team.</li><li>Lead creation of Sales Materials</li></ul>Distribution &amp; Agency Management<ul><li>Ensure Scorpios is accurately represented across GDS, the website, OTA-light channels, and agency platforms.</li><li>Manage relationships with luxury networks, DMCs, UHNW agencies, and travel advisors.</li></ul>Requirements&nbsp;<ul><li>Internal drive and willingness to work in a challenging, and fast-paced work environment</li><li>Sales-driven mindset with proven ability to convert leads into revenue</li><li>Strong negotiation skills, including pricing, contracting, and yield optimization</li><li>Strategic approach to sales planning, forecasting, and identifying new revenue streams.</li><li>Technical proficiency with CRM platforms (Salesforce, Revinate, HubSpot) and workflow tools (Asana)</li><li>Strong ability and self-motivation to overcome problems at work in a resourceful, efficient, and effective way, working independently or as part of a team</li><li>High-achiever mindset with a sense of work perfectionism</li></ul>Benefits&nbsp;Scorpios offers a competitive salary with career development opportunities, based on the candidate's qualifications and skills. By joining our team, you will have the opportunity to work in a stimulating and motivating environment which values diversity and is committed towards its employees.

Head of Sales

Must be able to identify and qualify new accounts that have the potential to generate revenue for the resort for both Rooms and Food and Beverage, as well as manage the existing account base to increase sales through repeat business. Sales Manager must meet and exceed forecast of revenue and room night production, as well as sales activity goals outlined in the annual plan.Under the direction of the Director of Sales, the incumbent will handle the allocated source markets for the Resort.Duties include, but are not limited to, developing new key accounts, building on existing accounts and achieving sales goals.The position is based in Athens and requires business trips to the property during its operational period.&nbsp;Job Responsibilities<ul><li>Identify, solicit and develop existing and new accounts,</li><li>Represent company in designated events (IE Trade Shows, Product Launches Etc.),</li><li>Travel as designated to conduct sales presentations,</li><li>Develop and monitor action plans for designated accounts in order to meet departmental goals,</li><li>Coordinate incentive programs with designated accounts as needed,</li><li>Act as a liaison between the Company and the client; serve as the spoke person on behalf of the company,</li><li>To ensure delivery of best support and customer service to clients,</li><li>To anticipate and address clients’ needs in order to exceed their expectations,</li><li>To plan, organize and host client events, familiarization trips, trade and consumer shows, and internal clients/ hotels’ sales,</li><li>Plan and conduct creative site inspections,</li><li>To identify and profile new market opportunities,</li><li>To use approved presentation materials &amp; procedures to ensure brand consistency,</li><li>To create an outstanding brand image in every interaction with clients,</li><li>To maintain a high level of product and service awareness in order to explain and sell services and facilities to clients effectively,</li><li>To plan and provide clients’ training sessions, as needed and required, in order to enhance clients’ productivity and improve revenue generation,</li><li>To maintain a high level of competition product knowledge, market intelligence and pricing and to make recommendations for strategic or tactical amendments to rates,</li><li>To set high performance standards and to pursue aggressive goals,</li><li>To strive for constant improvements and to take responsibility for achieving business results,</li><li>Maintaining rate integrity and maximizing yield opportunities in cooperation with revenue management,</li><li>Negotiate cooperative marketing programs and work closely with Brand Communications in ensuring brand integrity with assigned account’s channels of distribution,</li><li>Communicate contractual and promotional rate information to assigned accounts,</li><li>Provide on-going support / account maintenance including inventory and billing issues,</li><li>Ensure internal and hotel departments understand issues related to assigned accounts,</li><li>Coordinate and up-date departmental reports as designated,</li><li>Acts with a degree of independence as liaison with both internal and external clients; Handle clients’ requests and complaints as appropriate.</li></ul>&nbsp;Job Requirements&nbsp;<ul><li>Minimum of five (5) years’ experience in a similar position,</li><li>Sales oriented individual,</li><li>Excellent verbal/written communication skills,</li><li>Strong background in all aspects of leisure sales,</li><li>Strong Command of the English Language,</li><li>Ability to handle multiple tasks.</li></ul>&nbsp;

Senior Manager, Sales (6555)

A Sales &amp; Digital Marketer is responsible for the company’s online presence and the overall planning of the marketing strategy in all channels. Accountable for leading and measuring the effectiveness of marketing campaigns, identifying trends and&nbsp;determining improvements. Oversees social media platforms and runs online advertisements utilizing the latest marketing tools. Deals with stakeholders requirements and needs in professional sales-oriented manner following the company standards and procedures.Applicant’s main accountabilities:<ul><li>Plans, designs and optimizes Google Ads, online campaigns and e-mail marketing.</li><li>Manages and monitors SEO/SEM as well as web traffic metrics.</li><li>Oversees social media pages of the Group and identifies trends in customer interactions.</li><li>Collaborates with photographers, graphic designers, video producers, copywriters and product managers to create new content.</li><li>Manages and allocates efficiently the given budget to several channels in order to maximize the ROI.</li><li>Measures and reports the performance of all digital marketing campaigns, through monthly statistical comparative analyses and reports.</li><li>Creates competitive proposals and reports in collaboration with the sales department.</li></ul>Applicant’s main qualifications:<ul><li>Bachelor’s degree or equivalent Marketing, Digital Marketing or relevant field.</li><li>Minimum 2 years’ related experience in similar role.</li><li>Master’s degree or equivalent in Digital marketing, Hospitality, Business/Tourism Administration or relevant field would be considered as extra asset.</li><li>Excellent knowledge of Google Ads, Facebook Ads Manager, and Google Analytics; certifications are considered as an asset.</li><li>Advanced knowledge and understanding of all social media platforms (Instagram, Facebook, YouTube, TikTok, LinkedIn).</li></ul>Applicant’s main capabilities &amp; values:<ul><li>Integrity and confidentiality.</li><li>Excellent organizational skills (to prioritize important tasks) and time management skills with great attention to detail.</li><li>Ability to generate ideas and effective problem-solving skills.</li><li>Excellent communication and collaboration skills and influence ability.</li></ul>Company information and benefits:The company offers a competitive remuneration package in a dynamic and highly professional working environment. Accommodation, meals and recreational facilities are also provided. Furthermore, educational lectures and personalized training plans are conducted in order to meet employee needs. Finally, a merit-based performance appraisal system is implemented, and a cash bonus is provided per month based on employee performance.

Marketing Manager

We are seeking an enthusiastic and people-oriented Executive Project Manager to oversee and support the progress and success of key projects across various corporate and hotel operation departments, including Sales, Marketing, Purchasing, IT, Accounting, Finance, Human Resources and others. The Project Manager will serve as the primary point of contact between Board members and the project team, ensuring optimal resource utilization within budget and timeline constraints, monitoring quality standards, managing risks throughout the project lifecycle, and delivering comprehensive project reports.&nbsp;Applicant’s main accountabilities:<ul><li>Develop detailed project plans for multiple departments and lead their execution to achieve operational efficiencies.&nbsp;</li><li>Ensure the optimal use of resources to meet project goals and adhere to KPIs, while staying within budget and timeline constraints.&nbsp;</li><li>Motivate and support department supervisors and team members, ensuring collaboration and productivity.&nbsp;</li><li>Facilitate communication and act as the primary point of contact between Board members and the project teams.&nbsp;</li><li>Ensure project deliverables meet agreed-upon quality standards, aligned with the Group’s objectives and priorities.&nbsp;</li><li>Monitor risks throughout the project lifecycle and adjust plans as necessary.</li><li>Conduct project evaluations and prepare and deliver reports, presentations, and other relevant documents.</li></ul>Applicant’s main qualifications:<ul><li>Bachelor’s degree or equivalent in Business Administration, Economics, Finance or a STEM-related field.&nbsp;</li><li>Master’s degree or equivalent in Project Management or a related field is considered a valuable asset.&nbsp;</li><li>Mid-level professional experience (3-7 years) in similar role.&nbsp;</li><li>High proficiency in Microsoft Office Suite (Excel, Outlook, PowerPoint, etc.). Familiarity with project management tools (e.g., Adobe Workfront, Microsoft Project, Monday.com).</li><li>Fluency in English and Greek is required.</li></ul>Applicant’s main capabilities &amp; values:<ul><li>Integrity and confidentiality.&nbsp;</li><li>Strong leadership and organizational skills.&nbsp;</li><li>Exceptional problem-solving and critical-thinking abilities.&nbsp;</li><li>Excellent communication and presentation skills.&nbsp;</li><li>High attention to detail.&nbsp;</li></ul>Company information and benefits:The company offers a competitive remuneration package in a dynamic and highly professional working environment. Accommodation, meals and recreational facilities are also provided.&nbsp; Furthermore, educational lectures and personalized training plans are conducted in order to meet employee needs.&nbsp; Finally, a merit-based performance appraisal system is implemented, and a cash bonus is provided per month based on employee performance. For more information on our benefits, career development and work philosophy, please have a look at our company page here.&nbsp;

Executive Project Manager

Operational Leadership &amp; ExcellenceSupervise daily outlet operations, ensuring smooth coordination and consistent service delivery.Act as shift leader, maintaining a strong presence on the floor to monitor quality and service flow.Support the Outlet Manager in ensuring adherence to health, safety, and hygiene standards (HACCP and internal policies).Assist in planning and executing outlet activities, promotions, and special events.Team Management &amp; DevelopmentSupervise, guide, and support the service team to ensure high performance and adherence to standards.Support the recruitment, onboarding, and training of new and returning seasonal team members.Foster teamwork and motivation, creating a positive and collaborative work atmosphere.Financial &amp; Business PerformanceSupport daily sales activities, upselling, and cost control initiatives in line with divisional objectives.Assist in monitoring stock, waste, and operational costs to ensure efficiency.Contribute to achieving revenue targets through effective service and guest engagement.Guest Experience &amp; Service QualityEnsure every guest receives attentive, professional, and friendly service.Handle guest feedback and service recovery with professionalism and discretion.Support a culture of continuous improvement based on guest feedback and internal reviews.Coordination &amp; CommunicationEnsure effective communication with Culinary, Bar, and other departments for smooth operation.Participate in daily briefings and service meetings, communicating priorities and updates to the team.Support clear and consistent information flow between management and service employees.AccountabilityAccountable for the smooth execution of outlet operations during assigned shifts.Responsible for supervising service quality, maintaining standards, and supporting team performance.Acts as delegated leader in the absence of the Outlet Manager or Outlet Senior Manager.Qualifications &amp; ExperienceMinimum 3 years of leadership experience in Food &amp; Beverage, ideally within luxury hotel or resort environments.Demonstrated ability to manage multiple outlets or large-scale service operations.Strong leadership and people management skills with a hands-on, service-driven approach.Excellent communication and interpersonal skills.In-depth understanding of luxury hospitality standards and service etiquette.Committed to building high-performing teams and nurturing positive work environments.Flexible, calm under pressure, and solutions oriented.Fluent in English; additional languages are an asset.Degree or diploma in Hospitality Management or a related field preferred.What we offerTeamBecoming a member of an organization that cares about its people, the environment, and the local communities.GrowHave room to grow and develop via numerous opportunities for learning, professional development, and career advancement.CareCompetitive remuneration package.Accommodation &amp; daily transportation.Full board meals.Departmental training.

Outlet Manager (Room Service) Kos

Operational Leadership &amp; ExcellenceSupervise daily outlet operations, ensuring smooth coordination and consistent service delivery.Act as shift leader, maintaining a strong presence on the floor to monitor quality and service flow.Support the Outlet Manager in ensuring adherence to health, safety, and hygiene standards (HACCP and internal policies).Assist in planning and executing outlet activities, promotions, and special events.Team Management &amp; DevelopmentSupervise, guide, and support the service team to ensure high performance and adherence to standards.Support the recruitment, onboarding, and training of new and returning seasonal team members.Foster teamwork and motivation, creating a positive and collaborative work atmosphere.Financial &amp; Business PerformanceSupport daily sales activities, upselling, and cost control initiatives in line with divisional objectives.Assist in monitoring stock, waste, and operational costs to ensure efficiency.Contribute to achieving revenue targets through effective service and guest engagement.Guest Experience &amp; Service QualityEnsure every guest receives attentive, professional, and friendly service.Handle guest feedback and service recovery with professionalism and discretion.Support a culture of continuous improvement based on guest feedback and internal reviews.Coordination &amp; CommunicationEnsure effective communication with Culinary, Bar, and other departments for smooth operation.Participate in daily briefings and service meetings, communicating priorities and updates to the team.Support clear and consistent information flow between management and service employees.AccountabilityAccountable for the smooth execution of outlet operations during assigned shifts.Responsible for supervising service quality, maintaining standards, and supporting team performance.Acts as delegated leader in the absence of the Outlet Manager or Outlet Senior Manager.Qualifications &amp; ExperiencePrevious experience as a Restaurant Supervisor or senior employee, ideally within luxury hotel or resort environments.Fluency in English.Strong leadership and communication skills.Good knowledge of food and beverage service; basic wine knowledge is a plus.Ability to multitask and solve problems under pressure.Degree/Diploma in Hospitality would be a plus.What we offerTeamBecoming a member of an organization that cares about its people, the environment, and the local communities.GrowHave room to grow and develop via numerous opportunities for learning, professional development, and career advancement.CareCompetitive remuneration package.Accommodation &amp; daily transportation.Full board meals.Departmental training.

Outlet Assistant Manager (Mini Bars) kos 

To support the Outlet Manager or Outlet Senior Manager in overseeing the daily operation of the outlet, ensuring service excellence, guest satisfaction, and smooth team coordination. The Outlet Assistant Manager plays a key operational role on the floor, supervising service teams, maintaining standards, and ensuring an efficient workflow throughout service periods.This role contributes to the outlet’s success by ensuring consistent execution of brand standards, supporting team development, and maintaining a positive and organized work environment.Key ResponsibilitiesOperational Leadership &amp; ExcellenceSupervise daily outlet operations, ensuring smooth coordination and consistent service delivery.Act as shift leader, maintaining a strong presence on the floor to monitor quality and service flow.Support the Outlet Manager in ensuring adherence to health, safety, and hygiene standards (HACCP and internal policies).Assist in planning and executing outlet activities, promotions, and special events.Team Management &amp; DevelopmentSupervise, guide, and support the service team to ensure high performance and adherence to standards.Support the recruitment, onboarding, and training of new and returning seasonal team members.Foster teamwork and motivation, creating a positive and collaborative work atmosphere.Financial &amp; Business PerformanceSupport daily sales activities, upselling, and cost control initiatives in line with divisional objectives.Assist in monitoring stock, waste, and operational costs to ensure efficiency.Contribute to achieving revenue targets through effective service and guest engagement.Guest Experience &amp; Service QualityEnsure every guest receives attentive, professional, and friendly service.Handle guest feedback and service recovery with professionalism and discretion.Support a culture of continuous improvement based on guest feedback and internal reviews.Coordination &amp; CommunicationEnsure effective communication with Culinary, Bar, and other departments for smooth operation.Participate in daily briefings and service meetings, communicating priorities and updates to the team.Support clear and consistent information flow between management and service employees.AccountabilityAccountable for the smooth execution of outlet operations during assigned shifts.Responsible for supervising service quality, maintaining standards, and supporting team performance.Acts as delegated leader in the absence of the Outlet Manager or Outlet Senior Manager.Qualifications &amp; ExperiencePrevious experience as a Restaurant Supervisor or senior employee, ideally within luxury hotel or resort environments.Fluency in English.Strong leadership and communication skills.Good knowledge of food and beverage service; basic wine knowledge is a plus.Ability to multitask and solve problems under pressure.Degree/Diploma in Hospitality would be a plus.What we offerTeamBecoming a member of an organization that cares about its people, the environment, and the local communities.GrowHave room to grow and develop via numerous opportunities for learning, professional development, and career advancement.CareCompetitive remuneration package.Accommodation &amp; daily transportation.Full board meals.Departmental training.

Outlet Assistant Manager kos

A Spa Physiotherapist needs to deal with guests’ requirements and formulate treatment plans conducting complex mobilization techniques. To perform all massages maintaining appropriate standards of hygiene. To ensure that a high standard of service is maintained throughout the spa.Applicant’s main accountabilities:<ul><li>Perform massages and body treatments.</li><li>Provide a friendly, efficient and courteous service at all times.</li><li>Ensure that all guests are always greeted to emphasize on personalized service.</li><li>Ensure your station as well as all Spa guest areas and storage / changing rooms are kept clean &amp; tidy.</li><li>Keep the logbook and colleagues updated.</li><li>Assist in all Spa related tasks as assigned by the Spa or Assistant Spa Manager.</li><li>Excellent personal presentation at all times.</li></ul>Applicant’s main qualifications:<ul><li>Degree/Diploma in Spa/Physiotherapy</li><li>Knowledge of Thai, Siatsu, Rejuvance, Reflexology, etc.</li><li>Former experience in a spa is essential</li><li>Fluency in English (verbal). A second and third language would be highly appreciated</li><li>Relevant, Sales or Events Management experience</li></ul>Applicant’s main capabilities and values:<ul><li>Excellent communication and people skills</li><li>Organizational and multitasking abilities</li><li>Professionalism / Responsibility</li><li>Critical thinking and Results orientation</li><li>Leadership skills and team spirit</li><li>Enthusiastic, friendly &amp; self-motivated personality, eager to learn, develop and be part of a growing team</li></ul>

Spa Physiotherapist

A Weddings &amp; Events Specialist is responsible for assisting clients to organize a full wedding or a particular event, aiming at the creation of an unforgettable and unique experience. Communicate continuously with clients, contact and negotiate with suppliers to assist with setup; arrange the delivery of materials and decorations on time, and collaborate efficiently with her colleagues (hotel staff).Applicant’s main accountabilities:<ul><li>Know the prerequisites of each event and implement new concepts and ideas</li><li>Handle relevant costs with efficiency according to the provided budget</li><li>Search for the appropriate vendors and negotiate with them</li><li>Work closely with the hotels’ line managers to arrange the staffing and the creation of the event</li><li>Cooperate and give directions to the hotels’ staff to meet the needs of each event</li><li>Ensure the highest standards of guest care is maintained</li><li>Provide a friendly, efficient and courteous service at all times</li><li>Ensure the success of an event by providing a detailed and discreet supervision before and during the wedding or the event.&nbsp; &nbsp;</li></ul>Applicant’s main qualifications:<ul><li>Bachelor’s degree or equivalent in Hospitality, Business Administration or relevant field</li><li>Excellent command of English language. Knowledge of a second foreign language (preferably French, German, Russian, Italian or Hebrew) would be considered as extra asset</li><li>Minimum 2 years of relevant experience</li><li>Knowledge of hotel management software (Protel) is an advantage</li></ul>Applicant’s main capabilities &amp; values:<ul><li>Excellent communication and people skills</li><li>Excellent time management and organizational ability</li><li>Organizational and multitasking abilities</li><li>Professionalism / Responsibility</li><li>Critical thinking and Results orientation</li><li>Enthusiastic, friendly &amp; self-motivated personality, eager to learn, develop and be part of a growing team</li></ul>

Weddings & Events Specialist

The HR Manager is responsible for overseeing all core functions of the Human Resources department, reporting directly to the HR Director. This role includes managing recruitment, performance management, succession planning, learning and development, compensation and benefits, and labor law compliance. The HR Manager also serves as a vital link between employees and managers, helping to foster a positive organizational culture and uphold the company’s core values.Applicant’s main accountabilities:<ul><li>Oversee the recruitment, onboarding, and retention of employees, ensuring staffing aligns with operational needs.</li><li>Support the performance appraisal procedures and training programs.</li><li>Ensure HR administrative processes (contracts, payroll, benefits) are executed efficiently and with utmost confidentiality.</li><li>Act as the main point of contact for managing and resolving employee complaints and grievances, ensuring fair, consistent, and confidential handling.</li><li>Drive employee engagement and satisfaction by fostering a positive work environment and promoting the company’s culture of excellence.</li><li>Monitor and ensure compliance with HR policies, procedures, and local labor laws, mitigating potential risks to the organization.</li><li>Contribute to HR strategy development in partnership with the HR Director, including the implementation of key HR projects and initiatives.</li><li>Form reports and presentations regarding HR metrics (e.g., turnover rates, cost per hire, etc.) to provide decision support.</li></ul>Applicant’s main qualifications:<ul><li>Bachelor’s degree or equivalent in Business Administration, Organizational Psychology, or relevant field.</li><li>Master’s degree or equivalent in Human Resources Management, Hospitality or relevant field is an advantage.</li><li>Minimum of 3 years of HR management experience, preferably within the hospitality industry.</li><li>Experience in effectively handling employee complaints, grievances, and conflict resolution.</li><li>Fluency in English; knowledge of other languages is a plus (preferably German).</li><li>Excellent knowledge of MS Office (excel, in particular).</li><li>Strong knowledge of local labor laws and HR prectices.</li><li>Stay abreast of best practices and employment laws/ regulations.</li></ul>Applicant’s main capabilities and values:<ul><li>Integrity and confidentiality.</li><li>Excellent organizational skills (to prioritize important tasks) as well as sound judgement.</li><li>Ability to generate ideas and effective problem-solving skills.</li><li>Excellent communication (active listening), negotiation skills and influence ability.</li><li>People oriented and results driven.</li><li>Reliable with an ability to multi-task and work well under pressure.</li></ul>Company information and benefits:The company offers a competitive remuneration package in a dynamic and highly professional working environment. Accommodation, meals and recreational facilities are also provided. Furthermore, educational lectures and personalized training plans are conducted in order to meet employee needs. Finally, a merit-based performance appraisal system is implemented, and a cash bonus is provided based on employee performance.

HR Manager

Κάντε αίτηση τώρα για να γίνετε μέλος της δυναμικής ομάδας μας.Aναζητούμε εξειδικευμένου επαγγελματία για να ενισχύσει το τμήμα συντήρησής μας στη θέση:<ul><li>Υπεύθυνος Συντήρησης Ξενοδοχείου</li></ul>-Η Esperia Group αναζητά&nbsp;Υπεύθυνο Συντήρησης&nbsp;(Maintenance Manager), για να επιβλέπει και να διασφαλίζει την ομαλή λειτουργία των εγκαταστάσεων σε μονάδα της εταιρείας.Προσόντα &amp; Δεξιότητες<ul><li>Προϋπηρεσία σε ανάλογη θέση.</li><li>Εμπειρία με ηλεκτρικά, υδραυλικά και μηχανικά συστήματα.</li><li>Ικανότητα διοίκησης ομάδων, οργάνωσης εργασιών και λήψης αποφάσεων.</li><li>Ικανότητες διαχείρισης προϋπολογισμού, αναφορών, και τεχνικής τεκμηρίωσης.</li><li>Δυνατές επικοινωνιακές και ηγετικές δεξιότητες.</li><li>Προσοχή στη λεπτομέρεια, υπευθυνότητα, και προηγμένη διαχείριση καταστάσεων έκτακτης ανάγκης.</li><li>Προπτυχιακό ή πτυχίο επαγγελματικής σχολής σε τεχνικό κλάδο ή διοίκηση θα θεωρηθεί πλεονέκτημα.</li></ul>&nbsp;_____________________________&nbsp;Apply now to become part of our dynamic team!We are looking for a skilled professional to strengthen our maintenance department in the following position:<ul><li>Hotel Maintenance Supervisor</li></ul>Hotel Maintenance Supervisor Esperia Group is seeking a Maintenance Supervisor to oversee and ensure the smooth operation of all facilities across the company’s units.Qualifications &amp; Skills<ul><li>Experience in a similar role.</li><li>Knowledge of electrical, hydraulic, and mechanical systems.</li><li>Ability to lead teams, organize tasks, and make decisions.</li><li>Skills in budgeting, reporting, and technical documentation.</li><li>Strong communication and leadership abilities.</li><li>Attention to detail, accountability, and the ability to manage emergency situations effectively.</li><li>Bachelor’s degree or technical school diploma in a relevant technical or management field will be considered</li></ul>

Υπεύθυνος Συντήρησης Ξενοδοχείου /Hotel Maintenance Supervisor

At KOIA, we redefine luxury by harmonizing sophistication with the ancient wellness principles of Hippocrates. Nestled in the breathtaking landscapes of Kos, our resort is a sanctuary for guests seeking holistic well-being and rejuvenation. KOIA is more than a destination; it is a philosophy that emphasizes balance, sustainability and personalized care.&nbsp;As a Rooms Division Manager at KOIA, you’ll lead a dynamic team dedicated to delivering seamless service across multiple departments. With a focus on guest satisfaction, operational efficiency, and team collaboration, you’ll play a vital role in shaping the KOIA experience.&nbsp;What you will be doing&nbsp;Your role in shaping the KOIA experience&nbsp;As the Rooms Division Manager, you’ll oversee the daily operations of the Rooms Division, ensuring every guest enjoys a flawless experience from check-in to check-out. You’ll lead and inspire your team to achieve exceptional service standards, drive sales, and maintain KOIA’s reputation for excellence.&nbsp;Key responsibilities:<ul><li>Supervise operations across Front Office, Housekeeping, Reservations, and Spa.</li><li>Develop strategies with management to improve operations and guest experiences.</li><li>Prepare performance reports on occupancy and satisfaction metrics.</li><li>Review guest accounts and invoices for accuracy.</li><li>Manage billing and room allocations to optimize occupancy.</li><li>Address guest inquiries and complaints professionally, enhancing overall satisfaction.</li><li>Lead and motivate the front office team to meet sales targets.</li><li>Conduct training sessions to improve team skills and service delivery.</li><li>Monitor team performance and implement strategies to boost results.</li></ul>&nbsp;What you will bring to the teamYour skills and spirit&nbsp;We are seeking a passionate and results-driven professional with strong organizational skills and a dedication to exceptional service. The ideal candidate will have:<ul><li>Degree in Hospitality or Tourism Management is preferred.</li><li>Minimum of 2 years of experience in a similar role, ideally in a 5-star hotel.</li><li>Excellent command of Greek and English; knowledge of German is highly desirable, with additional languages as a plus.</li><li>Proficiency in Microsoft Office (Word, Excel, PowerPoint) and internet applications.</li><li>Familiarity with hotel management systems (PMS) as an advantage.</li><li>Strong leadership, communication, and organizational skills.</li><li>Exceptional customer service abilities and a proactive problem-solving approach.</li><li>Experience managing multiple departments (e.g., Front Office, Housekeeping, Reservations, Spa) is highly desirable.</li></ul>&nbsp;What you will love about working herePerks that reflect our values&nbsp;At KOIA, we believe that our team deserves the same care and attention we provide to our guests. That’s why we offer:<ul><li>Competitive salary and performance-based incentives.</li><li>Opportunities for career growth and professional development through premium training programs.</li><li>A supportive and inclusive work environment that values your well-being.</li><li>The chance to contribute to our sustainability initiatives and make a meaningful impact.</li><li>An inspiring workplace surrounded by the serene beauty of Kos.</li></ul>&nbsp;Ready to Apply?Take the first step toward a rewarding career&nbsp;If you are ready to be part of a team that elevates hospitality to an art form and shapes extraordinary guest journeys, we warmly welcome you to join us. To apply, please submit your CV and a cover letter detailing your experience and passion for hospitality to manager@koiaresort.com.&nbsp;&nbsp;Together, let’s redefine luxury and craft unforgettable memories.

Rooms Division Manager

A Data Analyst&nbsp;(Business Intelligence) is responsible for collecting, analyzing, and interpreting data to provide actionable insights that support data-driven decision-making. This role will focus on various aspects of the hotel’s operations, including revenue optimization, and operational efficiency.Applicant’s main accountabilities:<ul><li>Collect and compile data from various sources (property management systems, reservations Platforms, financial reports) to create meaningful reports.</li><li>Develop and maintain regular performance reports on key metrics (occupancy rates, average daily rate, and revenue per available room).</li><li>Monitor and analyze market trends, competitive landscape and pricing strategies of other hotels in Rhodes.</li><li>Assist in the creation of budgets and financial forecasts.</li><li>Provide insights into revenue and cost projections for the hotel’s financial planning.</li><li>Ensure data privacy and security protocols are followed in data handing and reporting. &nbsp;</li></ul>Applicant’s main qualifications:<ul><li>Bachelor’s degree or equivalent in Economics, Statistics, Mathematics, Data science or relevant field.</li><li>Master’s degree or equivalent in Data science, Economics or relevant field would be considered as extra asset.</li><li>Proficiency in data analytics and visualization tools (e.g., Excel, Tableau, Power BI).</li><li>Knowledge of hotel management systems and databases.</li><li>Minimum 2 years’ related experience in similar role.</li><li>Fluency in English; knowledge of other languages is a plus (preferably German).</li></ul>Applicant’s main capabilities &amp; values:<ul><li>Integrity and confidentiality.</li><li>Excellent organizational skills.</li><li>Strong problem-solving and critical-thinking abilities.</li><li>Excellent communication and presentation skills.</li><li>Attention to detail and a commitment to data accuracy.</li></ul>Company information and benefits:The company offers a competitive remuneration package in a dynamic and highly professional working environment. Accommodation, meals and recreational facilities are also provided. Furthermore, educational lectures and personalized training plans are conducted in order to meet employee needs. Finally, a merit-based performance appraisal system is implemented, and a cash bonus is provided per month based on employee performance.

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