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We are currently looking for a&nbsp;Retail Sales Advisor&nbsp;to join our B2C team as part of our&nbsp;M Energy Customer Solutions&nbsp;Division at the Protergia store in&nbsp;Peristeri.&nbsp;&nbsp;&nbsp;By joining this role, you'll play a vital part in ensuring an outstanding customer experience and contributing to the success of our store. You’ll be the first point of contact for our customers, offering personalized assistance and expert guidance to help them find the products and services that best meet their needs. Your role will be instrumental in achieving sales targets, maintaining high standards of store organization, and ensuring a welcoming and clean environment for all visitors. Additionally, you’ll handle customer complaints efficiently, maintaining loyalty and trust, and providing exceptional after-sales support.&nbsp;Your role will encompass:<ul><li>Providing personalized customer support.</li><li>Demonstrating excellent product knowledge.</li><li>Understanding customers’ needs and offer the appropriate product/ service.</li><li>Keep up with sales targets of the store.</li><li>Handling complaints efficiently while maintaining customer loyalty.</li><li>Providing after-sales assistance and resolving issues.</li><li>Following up on customer requests for timely resolution.</li><li>Managing cash transactions securely.</li><li>Organizing store displays and maintaining cleanliness.</li></ul>&nbsp;What you bring to the role:<ul><li>Minimum 2 years of relevant work experience in Sales environment.</li><li>Experience in Energy Sector is an asset.</li><li>Continuous Learning, adaptability and attention to detai.</li><li>Strong Problem Solving and Decision-making skills.</li><li>Excellent communication and negotiation skills.</li><li>Proficient in English, both written and verbal.</li></ul>&nbsp;Share the same Value Based Behaviors:&nbsp;&nbsp;<ul><li>People &amp; Personal growth&nbsp;&nbsp;</li><li>Results orientation &amp; Safety excellence&nbsp;&nbsp;</li><li>Collaboration &amp; Trust&nbsp;&nbsp;</li><li>Empathy &amp; Effective communication&nbsp;&nbsp;</li><li>Flexibility &amp; Adaptability&nbsp;</li></ul> Your Benefits:<ul><li>Competitive remuneration package.&nbsp;</li><li>Ticket Restaurant.</li><li>Preferential household electricity plan.&nbsp;</li><li>Group Health Insurance program.&nbsp;</li><li>Pension Plan.&nbsp;</li></ul>

Retail Sales Advisor Peristeri

We are currently looking for a talented&nbsp;Sales Operations Administrator&nbsp;to join our&nbsp;B2C&nbsp;team&nbsp;part of our&nbsp;M Energy Customer Solutions Division&nbsp;in our&nbsp;Paianias&nbsp;Offices.&nbsp;By joining this role, you'll play a vital part in supporting and coordinating the sales operations function, ensuring the smooth execution of sales processes, maintaining accurate data, and helping sales teams achieve their goals through effective administrative support.&nbsp;Your role will encompass:<ul><li>Assisting sales teams with administrative tasks such as order processing, contract management, and document preparation.</li><li>Creating and supporting sales materials, including presentations, proposals, and other collateral.</li><li>Organizing and scheduling sales meetings, training sessions, and events.</li><li>Managing and supporting sales tools and systems, such as CRM and enablement platforms.</li><li>Assisting with user training and onboarding for new tools, as well as documenting processes and guidelines.</li><li>Collaborating with cross-functional teams to ensure smooth workflow and communication between sales, management, and other departments.</li></ul>&nbsp;What you bring to the role:<ul><li>High School Degree or Bachelor’s in Business Administration (or related field).</li><li>1+ years’ experience in administrative roles, preferably in sales operations or support.</li><li>Proficiency in MS Office&nbsp;and familiarity with CRM systems and sales tools.</li><li>Experience with reporting and dashboarding tools (e.g., BI) and strong attention to detail.</li><li>Excellent communication and organizational skills, with an analytical mindset for process improvement and multitasking abilities.</li><li>Team player with adaptability, a proactive attitude, and a basic understanding of sales processes.</li></ul>&nbsp;Share the same Value Based Behaviors:&nbsp;&nbsp;<ul><li>People &amp; Personal growth.&nbsp;&nbsp;</li><li>Results orientation &amp; Safety excellence.&nbsp;&nbsp;</li><li>Collaboration &amp; Trust.&nbsp;&nbsp;</li><li>Empathy &amp; Effective communication.&nbsp;&nbsp;</li><li>Flexibility &amp; Adaptability.</li></ul>&nbsp;Your Benefits:<ul><li>Competitive remuneration package</li><li>Ticket Restaurant Card</li><li>Group Health Insurance program</li><li>Discount on the household electricity bill</li><li>Pension Plan</li></ul>&nbsp;

Sales Operations Administrator 2683

We are currently looking for&nbsp;Key Account Manager&nbsp;to join&nbsp;our&nbsp;B2B&nbsp;Team part of our&nbsp;M Energy Customer Solution&nbsp;Division, based in Crete.&nbsp;By joining this role, you'll play a crucial part in expanding and retaining key customer relationships in Crete. You'll collaborate with MECS teams to ensure a seamless customer experience, drive sales growth, and contribute to the overall success of the business.&nbsp;Your Role Will Encompass:<ul><li>Cultivating long-term relationships with major clients and ensuring their satisfaction.</li><li>Executing account plans and identifying high-value opportunities to convert leads into lasting partnerships.</li><li>Acting as the main point of contact between customers and internal teams, ensuring a seamless customer experience.</li><li>Monitoring customer needs and market trends to propose tailored solutions and stay ahead of competitors.</li><li>Leading contract negotiations and managing agreements to achieve favorable outcomes.</li></ul>&nbsp;What You Bring to the Role:<ul><li>BSc/MSc in Business, Engineering, Finance, or related field.</li><li>5+ years of experience in Sales with direct customer contact.</li><li>Currently&nbsp;based&nbsp;in&nbsp;Crete&nbsp;or&nbsp;ready&nbsp;to&nbsp;relocate&nbsp;to&nbsp;one&nbsp;of&nbsp;its&nbsp;major&nbsp;cities&nbsp;(Heraklion,&nbsp;Chania,&nbsp;Rethymno).</li><li>Knowledge of the energy supply market and related solutions.</li><li>Strong negotiation, relationship building, and problem-solving skills.</li><li>Excellent communication in Greek and English.</li><li>Proficiency in MS Office (Word, Excel, PowerPoint).</li></ul>&nbsp;Share the same Value Based Behaviors:&nbsp;&nbsp;<ul><li>People &amp; Personal growth.&nbsp;&nbsp;</li><li>Results orientation &amp; Safety excellence.&nbsp;&nbsp;</li><li>Collaboration &amp; Trust.&nbsp;&nbsp;</li><li>Empathy &amp; Effective communication.&nbsp;&nbsp;</li><li>Flexibility &amp; Adaptability.</li></ul>&nbsp;Your Benefits:<ul><li>Competitive remuneration package.&nbsp;</li><li>Ticket Restaurant.</li><li>Preferential household electricity plan.&nbsp;</li><li>Group Health Insurance program.&nbsp;</li><li>Pension Plan.&nbsp;</li></ul>

Κey Account Manager 2621

We are currently looking for a&nbsp;Retail Sales Advisor&nbsp;to join our B2C team as part of our M Energy Customer Solutions Division at the Protergia store in Toumpa.&nbsp;Your role will encompass:<ul><li>Providing personalized customer support</li><li>Demonstrating excellent product knowledge</li><li>Understanding customers’ needs and offer the appropriate product/ service</li><li>Keep up with sales targets of the store</li><li>Handling complaints efficiently while maintaining customer loyalty</li><li>Providing after-sales assistance and resolving issues</li><li>Following up on customer requests for timely resolution</li><li>Managing cash transactions securely</li><li>Organizing store displays and maintaining cleanliness</li></ul>&nbsp;What you bring to the role:<ul><li>Bachelor’s Degree</li><li>Minimum 2 years of relevant work experience in Sales environment</li><li>Experience in Energy Sector is an asset</li><li>Continuous Learning, adaptability and attention to detail</li><li>Strong Problem Solving and Decision-making skills</li><li>Excellent communication and negotiation skills</li><li>Proficient in English, both written and verbal</li></ul>&nbsp;Your Benefits:<ul><li>Competitive remuneration package</li><li>Ticket Restaurant Card</li><li>Group Health Insurance program</li><li>Protergia Discount on electricity &amp; natural gas bills</li><li>Pension Plan</li></ul>

Retail Sales Advisor 2475

We are currently looking for&nbsp;Dealer Support Agent&nbsp;to join our&nbsp;B2C&nbsp;Team part of our&nbsp;M Energy Customer Solution&nbsp;Division in our&nbsp;Paiania&nbsp;Offices.&nbsp;&nbsp;By joining this role, you'll play a crucial part in building strong dealer relationships, supporting sales effectiveness, and ensuring overall customer satisfaction through proactive support and collaboration.&nbsp;Your Role Will&nbsp;Encompass:<ul><li>Providing product information and support on promotions, discounts, or updates to help dealers sell more effectively.</li><li>Assisting in troubleshooting product or service issues dealers might face, offering quick solutions to ensure sales remain on track.</li><li>Coordinating with other teams to ensure dealers receive the necessary support to meet customer demand.</li><li>Ensuring customer satisfaction by resolving any dealer-related issues that impact the customer experience.</li></ul>&nbsp;What you bring to the role:<ul><li>Bachelor’s Degree in Business Administration, Communication, Economics, or related fields.</li><li>1+&nbsp;years of experience in a customer support or dealer-facing role, ideally within the B2C or retail sector.</li><li>Proficiency in MS Office.</li><li>Experience with Reporting and Dashboarding tools (e.g., BI).</li><li>Excellent communication and interpersonal skills.</li><li>Goal-oriented mindset with a focus on results.</li><li>Self-motivation and ability to work independently.</li></ul>&nbsp;Share the same Value Based Behaviors:&nbsp;&nbsp;<ul><li>People &amp; Personal growth.</li><li>Results orientation &amp; Safety excellence.&nbsp;</li><li>Collaboration &amp; Trust.&nbsp;&nbsp;</li><li>Empathy &amp; Effective communication.&nbsp;&nbsp;</li><li>Flexibility &amp; Adaptability.&nbsp;</li></ul>&nbsp;Your Benefits:<ul><li>Competitive remuneration package.&nbsp;</li><li>Ticket Restaurant.&nbsp;</li><li>Preferential household electricity plan.&nbsp;</li><li>Group Health Insurance program.&nbsp;</li><li>Pension Plan.</li></ul>

Dealer Support Agent 2504

We are currently looking for&nbsp;Digital Sales Analyst&nbsp;to join our&nbsp;Customer Value Management&nbsp;Team part of our&nbsp;M Energy Customer Solution&nbsp;Division in our&nbsp;Paiania&nbsp;Offices.&nbsp;&nbsp;By Joining This Role, You'll Play a Crucial Role in driving the organization’s online sales growth by leveraging digital platforms, online marketing techniques, and data analytics to attract and convert leads. You'll be responsible for managing customer relationships, ensuring a seamless online shopping experience, and collaborating with cross-functional teams to deliver digital sales initiatives. Your efforts will directly impact key performance indicators such as digital sales lead volumes, NPS, churn rates, and cost-to-acquire, ultimately contributing to the organization's success.&nbsp;Υour Role Will Encompass:<ul><li>Designing and supporting digital sales lead mechanisms.</li><li>Leading the end-to-end process for digital sales leads.</li><li>Coordinating cross-functional teams for lead generation strategies.</li><li>Analyzing and optimizing digital marketing performance.</li><li>Ensuring a seamless online shopping experience.</li><li>Managing CRM systems for customer engagement and retention.</li><li>Reporting sales data and providing actionable insights.</li><li>Driving sales growth through data-driven marketing techniques.</li></ul>&nbsp;What You Bring to the Role:<ul><li>Bachelor’s or Diploma degree in Business, Marketing, Engineering, or a related field.</li><li>3-5 years of experience in digital marketing, CRM, or a similar role.</li><li>Excellent English skills, both written and spoken.</li><li>Advanced skills in Excel and PowerPoint.</li><li>Experience with analytical tools like SPSS, SAS, or SQL.</li><li>Familiarity with Marketing Automation and CRM platforms (e.g., HubSpot, Salesforce).</li><li>Strong organizational skills and attention to detail.</li><li>A results-driven mindset and understanding of data-driven sales growth.</li></ul>&nbsp;Share the same Value Based Behaviors:&nbsp;&nbsp;<ul><li>People &amp; Personal growth.</li><li>Results orientation &amp; Safety excellence.&nbsp;</li><li>Collaboration &amp; Trust.&nbsp;&nbsp;</li><li>Empathy &amp; Effective communication.&nbsp;&nbsp;</li><li>Flexibility &amp; Adaptability.&nbsp;</li></ul>&nbsp;Your Benefits:<ul><li>Competitive remuneration package.&nbsp;</li><li>Ticket Restaurant.&nbsp;</li><li>Preferential household electricity plan.&nbsp;</li><li>Group Health Insurance program.&nbsp;</li><li>Pension Plan.</li></ul>&nbsp;

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