Ανθρώπινο Δυναμικό / HR

Πληροφορική

Τουρισμός / Ξενοδοχεία

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Aoristou

Orismenou

FullTime

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Your own career story awaits you. Create with us a career path of potential work-life balance. A working environment of equal opportunities, trust, teamwork, recognition, and development awaits you. Join a team with a passion for meaningful hospitality.<ul><li></li></ul> RequirementsEssential Qualifications:&nbsp; <ul><li>BSc degree in Information Technology, Computer Science, Electronic Engineering is required or a last year graduate on related field </li><li>Recent graduate or about to graduate, with up to 2 years of relevant experience </li><li>Knowledge of setting up new equipment for users as needed (workstations, laptops, tablets, mobile phones, etc) </li><li>Ability to serve as the first point of contact for users seeking technical assistance (office or remote) </li><li>Familiar with IT Support Ticketing systems for recording events and their resolution </li><li>Capacity to identify and propose process improvements to better answer user demands </li><li>Good knowledge of Microsoft Office 365 (SharePoint, Teams, OneDrive, Outlook, etc) </li><li>Excellent knowledge of Microsoft Windows, Android, and iOS </li><li>Knowledge of security principles and related technologies </li><li>Problem solving, troubleshooting, analytical and conceptual skills </li><li>Good communication skills </li><li>Excellent command of the English and Greek language (spoken &amp; written) </li></ul> Desired Qualifications: <ul><li>MSc degree in Information Technology, Computer Science, Electronic Engineering, or other relevant field </li><li>IT related certifications (i.e. ITIL certification is a plus) </li><li>Networks infrastructure set-up and maintenance </li><li>Knowledge of hospitality &amp; tourism business related processes and systems </li><li>Experience working collaboratively within an IT department and 3rd parties </li><li>Root cause analysis and troubleshooting of IT system issues </li><li></li></ul> Benefits<ul><li>Career development in a fast-paced, growing work environment </li><li>Training opportunities </li><li>Full-year job </li><li>Friendly work environment </li></ul>

ICT Support Engineer (M/F/N)

TUI Magic Life Candia Maris, 5* Adults-Only All-Inclusive Fitness &amp; Entertainment Beach Resort and award-winning Metaxa Hospitality Group member invites you to join its team in Heraklion, Crete. &nbsp; Your own career story awaits you. Create with us a career path of potential work-life balance. A working environment of equal opportunities, trust, teamwork, recognition, and development awaits you. Join a team with a passion for meaningful hospitality. Indicative Position Responsibilities: <ul><li>Train, supervise and support the staff </li><li>Schedule shifts </li><li>Ensure timely and accurate customer service </li><li>Handle complaints and specific customers’ requests </li><li>Troubleshoot emergencies </li><li>Prepare and monitor budget of labor cost </li><li>Tracking and monitoring payments from various booking sources </li><li>Ensure company’s policies and security requirements are implemented </li></ul> RequirementsEssential Qualifications: <ul><li>Bachelor’s degree in hospitality management or in related field </li><li>Minimum 3 years of experience as a Front Office Manager role in a 5* hotel environment </li><li>Proficiency in English (oral and written) </li><li>Solid knowledge of MS Office, particularly Excel and Word </li><li>Excellent customer service skills </li><li>Strong organizational and problem-solving abilities </li><li>Ability to multitask in a high-pressure environment </li></ul> Desirable Qualifications: <ul><li>Knowledge of German language </li><li>Knowledge of hotel systems such as PMS, POS, and CRM </li><li>Previous experience in reservation department </li><li>Excellent leadership and communication skills</li></ul> Benefits<ul><li>Daily meals during hotel operations </li><li>Excellent working environment </li><li>Career development in a fast-paced, growing working environment </li><li>Training opportunities</li></ul>

Front Office Manager (M/F/N)

As an HR Data Analyst, you will be responsible for maintaining HR databases and monitoring key performance indicators (KPIs) for the Group. You will work with the Research &amp; Development Junior Manager to deliver accurate and actionable HR reports. This role is based at our main offices in Heraklion (Crete). Indicative Position Responsibilities: <ul><li>Manage HR databases and documents </li><li>Manage and administer the HR platform </li><li>Provide support for HR systems/programs </li><li>Collect and analyze HR data from multiple sources </li><li>Maintain and improve HR dashboards and reports for key metrics </li><li>Extract statistical data requested regarding personnel </li><li>Automate and optimize reporting processes to increase efficiency of HR information </li><li>Keeping track of technological advancements and trends </li><li>Performing audits on HR documents when required </li><li>Participate in HR projects, such as performance management and employee engagement initiatives </li></ul> RequirementsEssential Qualifications: <ul><li>Degree in Mathematics, Statistics, Economics, Computer Science or equivalent field </li><li>Min 2 years working experience in a similar role </li><li>Excellent knowledge of English (written and oral skills) </li><li>Excellent use of MS Office (strong skills in excel) </li><li>Postgraduate degree is a plus </li><li>Strong organizational skills and attention to detail </li><li>Data &amp; analytical skills </li><li>Problem solving </li><li>Teamwork and cooperation spirit </li><li>Ability to maintain and update HR databases </li><li>Ability to create detailed reports from HR data sets </li><li>High level of integrity, while handling confidential material</li></ul> Benefits<ul><li> </li><li>Possibility of hybrid work (offices in Heraklion &amp; remote) </li><li>Competitive compensation package </li><li>Full-year employment </li><li>Continuous training and learning opportunities </li><li>Progressive work experience with steadily increasing responsibilities </li><li>Career development and growth opportunities </li><li>Company laptop provided </li></ul>

HR Data Analyst (M/F/N)

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