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The Imports/Exports Assistant will provide support to the Imports/Exports department and will be involved in the organization and monitoring of shipments and the progress of imports based on pre-agreed schedules, as well as in the control and preparation of import and export documents in accordance with international and state customs regulations.Job Description<ul><li>Communicating with suppliers for orders, shipments, shipping documents, and payments, according to department procedures</li><li>Entering supplier orders into ERP</li><li>Checking/Correcting/Archiving shipping documents and entering them into ERP</li><li>Communicating with 3PL, transport companies, customs brokers and banks</li><li>Preparing documents/forms for the efficient transportation of goods according to department procedures</li><li>Preparing payments, opening &amp; modifying P/Os, in collaboration with the Finance Department</li><li>Communicating with 3PL/Customs Brokers for prioritizing customs clearances &amp; import receipts based on company procedures in collaboration with the supply and distribution departments</li><li>Communicating with the warehouse for scheduling export shipments</li><li>Creating and issuing reports to monitor performance and relevant indicators of the imports/exports department</li></ul>Qualifications<ul><li>Αt least 2 years of experience in an Import/Export company with similar responsibilities in the Imports/Exports department.&nbsp;Experience in the fashion industry will be considered a plus</li><li>BSc in Logistics/Supply Chain Management or equivalent recognized program in Logistics/SCM</li><li>Hands on experience with ERP platforms. Experience in Entersoft will be considered a plus</li><li>Proficient user of MS Office (Outlook, Excel, Word)</li><li>Excellent communication and presentation skills both in Greek and English languages (oral and written)</li><li>A genuine team player that works efficiently both on its own and within a team</li><li>Excellent interpersonal skills</li><li>Excellent proven organizational skills, with the ability to prioritize, multi-task and manage time effectively</li><li>Ability to work well in a team environment and present a professional demeanor</li></ul>Additional Information<ul><li>A great opportunity to contribute to the evolution of the company towards becoming the leading Greek truly omnichannel retailer</li><li>Performance-based competitive bonus scheme</li><li>Private Medical Plan</li><li>Career development and growth opportunities</li><li>Significant discounts on company’s products</li><li>Brand New, modern, and pleasant HQ offices</li></ul>

Imports / Exports Assistant

We are looking for an experienced and highly organized&nbsp;Back Office Supervisor&nbsp;to lead our back-office operations with a focus on customs procedures and documentation. This role is essential in ensuring compliance, efficiency, and smooth communication across internal and external stakeholders. The successful candidate will supervise a team of specialists and contribute to the continuous improvement of administrative logistics processes.Key Responsibilities●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Supervise and coordinate the team of back-office specialists, ensuring task allocation and performance monitoring.●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Maintain accurate and up-to-date records of all customs-related transactions and documentation.●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Assist in resolving disputes or delays related to customs clearance, collaborating with customs brokers and relevant authorities.●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Provide ongoing support to the logistics and customer service teams regarding customs-related queries.●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Identify inefficiencies and implement process improvements to optimize customs clearance procedures.●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Ensure proper use of customs software and adherence to relevant procedures and deadlines.●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Communicate effectively with both internal teams and international partners.Qualifications●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;At least 2&nbsp;-3 years experience in a back-office, logistics, or supply chain role, with at least 1-2 years in a supervisory or coordination position.●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Solid knowledge of customs clearance processes and related documentation.●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Proficiency in Microsoft Office Suite (Excel, Word, Outlook) and relevant customs or ERP software.●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Strong leadership, organizational, and problem-solving skills.●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Excellent communication skills, both written and verbal, in&nbsp;Greek and English.●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Ability to manage multiple priorities and meet deadlines in a fast-paced environment.&nbsp;

Back Office Supervisor

We are looking for a highly organized and detail-oriented Back Office Administrator – Customs Clearance to join our team. In this role, you will be responsible for handling the customs clearance process for international partnerships, ensuring compliance with local and international regulations. You will work closely with customs authorities, logistics providers, and internal teams to facilitate the smooth clearance and timely delivery of shipments.&nbsp;Key Responsibilities:&nbsp;<ul><li>Process and manage customs clearance documentation for international shipments.&nbsp;</li><li>Ensure compliance with customs laws, regulations, and company policies.&nbsp;</li><li>Communicate with customs authorities and relevant stakeholders to resolve any clearance issues.&nbsp;</li><li>Monitor shipments and update relevant systems to track their status.&nbsp;</li><li>Coordinate with international partners to provide necessary information and documentation.&nbsp;</li><li>Maintain accurate records of all customs-related transactions and documentation.&nbsp;</li><li>Assist in resolving disputes or delays related to customs clearance.&nbsp;</li><li>Provide support to the logistics and customer service teams regarding customs queries.&nbsp;</li><li>Identify and implement process improvements to optimize clearance efficiency.&nbsp;</li></ul>Qualifications and Skills:&nbsp;<ul><li>Previous experience in customs clearance, logistics, or a similar back-office role.&nbsp;</li><li>Knowledge of customs procedures, tariffs, and regulations related to international shipments.&nbsp;</li><li>Strong organizational and administrative skills with keen attention to detail.&nbsp;</li><li>Proficiency in Microsoft Office Suite (Excel, Word, Outlook) and relevant customs software.&nbsp;</li><li>Excellent communication skills, both written and verbal.&nbsp;</li><li>Ability to work independently and as part of a team in a fast-paced environment.&nbsp;</li><li>Problem-solving skills and the ability to handle unexpected challenges in the clearance process.&nbsp;</li><li>Experience in working with international clients or accounts is a plus.&nbsp;</li></ul>&nbsp;

Back Office Administrator – Customs Clearance

Based in Athens, Greece, and reporting to the Director of Training, the Training Specialist will be working closely with the restaurants by assisting in the implementation of effective training solutions. The successful candidate will collaborate with the McDonald’s Corporation, vendors, and suppliers to assist in the design, coordination, and delivery of training programs that support employees to grow. The incumbent of the role will plan and facilitate preparatory, and training sessions aligned with operational and brand standards. The role requires the implementation of new training initiatives and operational procedures whilst supporting in the evaluation of training effectiveness.THE COMPANYPremier Capital plc is the Developmental Licencee for McDonald’s in Estonia, Greece, Latvia, Lithuania, Malta, and Romania, operating 200 restaurants, including McDrive, McDelivery and McCafé operations. The group employs over 12,000 people, serving more than 90 million customers across these six markets in 2024 alone.Premier Capital represents the McDonald’s business within Hili Ventures, the group engaged in food service &amp; retail, real estate &amp; hospitality, shipping &amp; logistics, oil &amp; gas, engineering, and technology in 10 countries across Europe and North Africa with a team of over 12,000 people.Hili Ventures is a proud partner of McDonald’s, Apple, Konecranes, Microsoft, NCR, Six Senses and many other global brands.Premier Capital Hellas operates 35 restaurants and employees more than 1.600 employees who serve more than 11.5 million guests annually.THE REQUIREMENTSThe ideal candidate will hold a Bachelor’s degree in Human Resources, Education, Business, or related filed and have more than 4 years of professional experience in a similar position. Enhanced organizational, communication and facilitation skills as well as a can-do attitude are important attributes for success in this role. Fluency in both the Greek and the English, language and proficiency with MS Office are essential.Experience with restaurant operations as well as LMS platforms and digital training tools will be considered an asset.

Training Specialist

Based in Athens, Greece, and reporting to the Accounting &amp; Tax Manager, the Accountant will be responsible for maintaining general ledger entries and ensuring that ledger data is accurate and precise. Provide some insights into the financial performance of the areas of assigned of responsibilities.The Accountant will oversee the accurate execution of daily accounting tasks, ensuring full adherence to established deadlines. The role requires a strong understanding of company policies and procedures, with the ability to identify normal and abnormal patterns when reviewing financial data. The Accountant ensures that all departments comply with internal processes and that all systems and data processing tools operate with built in integrity. Key duties include recording P&amp;L transactions (A/P, transfers, collections, etc.), supporting the monthly management accounts closing process, and handling all month end related responsibilities. The role provides financial insights on restaurant P&amp;L performance and collaborates closely with Store Managers. Additionally, the Accountant supports Admins in day to day tasks and coordinates with both Admins and Store Managers to ensure timely completion of month end activities. The position works closely with Restaurant Leaders and the Operations department, fostering a collaborative environment that promotes knowledge sharing and effective teamwork. Further responsibilities include preparing all necessary documentation for archiving and assisting in Statutory, Tax, and Internal Audits.THE COMPANYPremier Capital plc is the Developmental Licencee for McDonald’s in Estonia, Greece, Latvia, Lithuania, Malta, and Romania, operating 200 restaurants, including McDrive, McDelivery and McCafé operations. The group employs over 12,000 people, serving more than 90 million customers across these six markets in 2024 alone.Premier Capital represents the McDonald’s business within Hili Ventures, the group engaged in food service &amp; retail, real estate &amp; hospitality, shipping &amp; logistics, oil &amp; gas, engineering, and technology in 10 countries across Europe and North Africa with a team of over 13,000 people. Hili Ventures is a proud partner of McDonald’s, Apple, Konecranes, Microsoft, NCR, Six Senses and many other global brands.Premier Capital Hellas operates 35 restaurants and employees more than 1.600 employees who serve more than 11.5 million guests annually.THE REQUIREMENTSThe ideal candidate will hold a Bachelor’s degree in Accounting, Finance, or a Business-Related field and have at least 2–3 years of experience in a similar role. Familiarity with accounting software (such as Navision), strong proficiency in MS Office, particularly Excel, and a good command of the English language are essential qualifications for this position.

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