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We are looking for an experienced and highly organized&nbsp;Back Office Supervisor&nbsp;to lead our back-office operations with a focus on customs procedures and documentation. This role is essential in ensuring compliance, efficiency, and smooth communication across internal and external stakeholders. The successful candidate will supervise a team of specialists and contribute to the continuous improvement of administrative logistics processes.Key Responsibilities●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Supervise and coordinate the team of back-office specialists, ensuring task allocation and performance monitoring.●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Maintain accurate and up-to-date records of all customs-related transactions and documentation.●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Assist in resolving disputes or delays related to customs clearance, collaborating with customs brokers and relevant authorities.●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Provide ongoing support to the logistics and customer service teams regarding customs-related queries.●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Identify inefficiencies and implement process improvements to optimize customs clearance procedures.●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Ensure proper use of customs software and adherence to relevant procedures and deadlines.●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Communicate effectively with both internal teams and international partners.Qualifications●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;At least 2&nbsp;-3 years experience in a back-office, logistics, or supply chain role, with at least 1-2 years in a supervisory or coordination position.●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Solid knowledge of customs clearance processes and related documentation.●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Proficiency in Microsoft Office Suite (Excel, Word, Outlook) and relevant customs or ERP software.●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Strong leadership, organizational, and problem-solving skills.●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Excellent communication skills, both written and verbal, in&nbsp;Greek and English.●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Ability to manage multiple priorities and meet deadlines in a fast-paced environment.&nbsp;

Job Ads It Support Specialist Metamorfosi, Warehouse / Logistics

back office supervisor

BOX NOW Greece

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