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The Sales Executive’s responsibilities include identifying and pursuing new sales opportunities with clients and prospects, negotiating deals and maintaining high customer satisfaction. The relevant contact is primarily, but not limited, conducted through telephone. More precisely, the Sales Executive responds to a large number of prospects’ incoming calls regarding leasing services offered by Ayvens. In addition, this role requires a systematic follow-up until the conclusion of the sale and retaining a close relation with clients to increase penetration.This is an exciting role that will support you in growing as a professional, while achieving your ambitious sales targets and KPIs.The ideal candidate for this position will deliver high quality service and provide consultancy to customers on deciding on the vehicle that aligns perfectly with their needs.Responsibilities:<ul><li>Manage incoming clients’ requests and leads</li><li>Provide the most appropriate offer according to the customers &amp; prospects actual needs</li><li>Prepare all relative documentation in order to complete sales. This includes quotation, preparation of proposals for clients, acceptances, collection of clients’ financial documentation and client/prospect consultancy</li><li>Ensure all prospects and clients data is registered in a timely manner and with accuracy in the company's CRM system</li><li>Monitor and follow up all implementaton stages until car delivery</li></ul><ul><li>Identify product improvements or new products by remaining current on industry trends, market activities and competitors.</li></ul><ul><li>Handle all customers’ requests and resolve clients’ complaints</li></ul>Qualifications and skills:<ul><li>Previous experience in sales 3-5 years</li><li>Sales experience over the telephone would be consider as an asset</li><li>Strong listening skills</li><li>Excellent communication skills – verbal and written</li><li>PC Literacy</li><li>Must be familiar with digital technologies</li><li>Bachelor's Degree would be considered as an asset</li><li>Very Good command of Greek and English language (written &amp; oral)</li><li>Enthusiastic, dynamic and passionate about sales</li><li>Results oriented</li><li>Ability to perform well under pressure</li><li>Excellent negotiation skills</li><li>Ability to multi-task and prioritize</li></ul>

Sales Executive- Direct Retail

The Direct Retail Account Management Executive has a crucial as he / she is the primary point of contact between the existing customer and Ayvens. He/She provides customer support, planning and implementation expertise for the account. He/She will also have the opportunity to further develop the relationship with our clients, focus in proactive sales process that invests time into understanding the overall picture of an account and leverage the information to build influence and sales over timeResponsibilities:<ul><li>Client oriented approach - actively listen to the customers and provide them with the best possible offer/solution that suits their needs.</li><li>Proactive contact with customers in order to renew our cooperation</li><li>Focus on the result and ensure to maximize the sales renewal rate.</li><li>Exhibit high level of ownership and close monitor all the required steps to manage the overall relationship.</li><li>Act as a customers’ advocate within the organization by working to build consensus and effectively handle complaints to keep them satisfied.</li><li>Use judgement to identify, trouble-shoot and resolve day to day tasks. Get involved whenever it is needed, even in non-selling activities.</li><li>Work with speed and agility to learn everything about our clients so that we will be able to serve them better</li><li>Keep abreast of the latest developments and trends in the Fleet Management and Automotive Industry</li><li>Keen to influence and to contribute to technical development and overall improvement of our processes in own or other related business areas and of our services.</li><li>Implementation of Ayvens loyalty plan and annual plan of visits</li></ul>Required Knowledge &amp; Qualifications:&nbsp;Hard Skills:&nbsp;<ul><li>University Degree (preferably in Economics, Business or Finance).&nbsp;</li></ul><ul><li>Professional experience with a minimum of three (3) years in an equivalent level, preferably in B2B services.&nbsp;</li><li>Very Good knowledge of MS Office (Excel, PowerPoint).&nbsp;</li><li>Excellent communication skills both written and oral.&nbsp;</li><li>Adequate knowledge of Automotive industry.&nbsp;</li><li>Very good command of the English language.&nbsp;</li></ul>Soft Skills:&nbsp;<ul><li>Customer Service Mentality.&nbsp;</li><li>Effective on rapport building.&nbsp;</li><li>Challenger with strong negotiation skills.&nbsp;</li><li>Analyze conflicting situations and take action.</li></ul><ul><li>Ability to present effectively.&nbsp;</li><li>Ability to use common sense in problem solving.&nbsp;</li><li>Ability to work under pressure and take decisions quickly.&nbsp;</li></ul>

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sales executive- direct retail

Ayvens

account management executive

Ayvens

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