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You have the opportunity to join Coca-Cola HBC's transformative trade marketing journey, where we are launching a cutting-edge promotion management platform designed to revolutionize trade spending, market investments, and overall market impact.A Product Functional Expert for Trade Promotions Management product within Digital &amp; Technology Platforms Services (DTPS) acts as the key player in analyzing the business requirement, writing technical &amp; functional specifications &amp; proposing solution design to build &amp; deliver a digital product that meets business expectations. They ensure long-term solution design stability, maintainability, compliance &amp; data integrity according to the CCH landscape &amp; standards.YOUR NEW KEY RESPONSIBILITIES:<ul><li>Contribute to the product lifecycle together with the product manager from conception to retirement (Business, information, data, systems, financials, delivery &amp; maintenance). Help product manager in driving backlog prioritization and sprint objective definition</li><li>Collaborate with business and analyses requirements. Turn them into functional/technical specifications, including effort estimation.</li><li>Configuration and customization of the Product, achieved, in line with agreed architecture and, where needed, in collaboration with developers. Consistency of master data, transactional data ensured across systems in line with reporting needs</li><li>Integration across Products and between technology components conforms to best architecture practices and serves the business process needs</li><li>UI/UX solution aspects aligned with an expert/vendor, with product owner and Business stakeholders as well as Countries; A/B testing when appropriate</li><li>All product quality gates passed with demonstrated end-to-end quality engineering mindset; timely corrective actions carried out where applicable.</li><li>Regular and reliable releases to production achieved along best practices of DevSecOps, and with no business disruption.</li><li>Act as a role model, strive towards adding value and inspire all stakeholders to deliver beyond set objectives (agility &amp; speed).</li><li>Participate in complex (Cross-Stream, Cross Functional) discussions with stakeholders when determining the functional/technical requirements/capabilities needs to meet business goals. </li><li>Create a great working environment through a positive mind-set and can-do attitude in the project team </li></ul>ARE THESE YOUR SECRET INGREDIENTS?<ul><li>University Degree in a relevant area</li><li>3+ years’ experience with SAP S4, SAP OPPS, Promo Management Tools like SAP TPM and Xtel, D365 CRM</li><li>Hands-on design, configuration, testing and go-live experience with SAP S4, SAP OPPS, Promo Management Tools like SAP TPM and Xtel following company security standards.</li><li>Technical understanding of how various components are working together (e.g. API connectivity, middleware, etc.); understanding of cloud applications.</li><li>Awareness of various project management practices (waterfall, agile, hybrid) with working experience with Scaled Agile or similar frameworks being an advantage</li><li>FMCG Commercial business process awareness will be considered as an advantage</li><li>Proven ability to work in a multi-cultural environment.</li><li>Strong communication and influencing skills and English proficiency</li></ul>

Product Configuration Expert - Trade Promotions Management

As a D365 Customer Engagement (CE) Product Configuration Lead (PCL) you will play a pivotal role in delivering D365 solutions that streamline the company sales and customer management processes. PCL will be responsible for providing expert-level configuration services, helping to leverage D365 CE solutions to optimize the business processes. PCL will work closely with the product team &amp; business partners to understand the business needs and transform them into technical and functional solutions.YOUR NEW KEY RESPONSIBILITIES:<ul><li>Consulting &amp; Requirement Gathering:<ul><li>Collaborate with the product team &amp; business partners to understand the business processes and requirements.</li><li>Provide guidance on best practices for implementing D365 CE solutions.</li><li>Works in close collaboration with DevOps Team, i.e. Product Managers and Solution Architects on defining Business Specification and splitting them in Backlog Items, providing sequence and effort/Story Points estimation.</li></ul></li><li>System Implementation:<ul><li>Lead the configuration activities within the D365 CE implementation for various business processes, and deployment of Dynamics 365 Customer Engagement modules (Sales, Marketing, Customer Service, etc.).</li><li>Configure and customize D365 CE modules &amp; Mobile Apps to meet Business needs (e.g., entity, form, field, relationship design), using the best practices for cross-system requirements</li><li>Support of Developers in D365 development team to deliver the agreed scope of work</li><li>Assure usage of Azure DevOps CD/CI Pipelines (ALM, YAML)</li><li>Integrate D365 CE with third-party applications and legacy systems,&nbsp;where relevant and collaborate with integration teams to provide recommendations and support for configuration &amp; delivery</li><li>Troubleshoot and resolve complex technical issues that the development team encounters</li><li>Support creation of key-user and end-user training documentation and training deliveries to ensure successful adoption of D365 CE.</li><li>Ensures creation &amp; maintenance of functional documentation in Azure DevOps Wiki</li></ul></li><li>Support &amp; Continuous Improvement:<ul><li>Provide post-implementation support, troubleshooting, and user guidance.</li><li>Suggest enhancements to improve solutions and optimize performance.</li><li>Works very closely with Solution and Platform Architects on Performance Improvements opportunities and new functionalities architecture.</li><li>Stay current with the emerging trends and technologies, tools, and best practices within the Microsoft D365 ecosystem</li></ul></li><li>Collaboration:<ul><li>Build and maintain strong relationships with business &amp; technology stakeholders, ensuring satisfaction and successful delivery of solutions.</li><li>Provide support to the business team to plan &amp; execute change management and process improvements post-implementation.</li><li>Adopt SAFE Agile principles and foster &amp; advocate CI/CDs processes ensuring DevSecOps practices are in the DNA of every product lifecycle</li><li>Provide status updates, manage risks, and address any issues that arise during the product delivery lifecycle.</li></ul></li></ul>ARE THESE YOUR SECRET INGREDIENTS?<ul><li>Bachelor's degree in Computer Science, Engineering, or a related field.</li><li>3-5 years of hands-on experience in Microsoft Dynamics 365 CRM Implementation projects</li><li>Proven experience in configuration of D365 Customer Engagement Apps and Mobile Apps</li><li>Experience working with one or more of the D365 CE modules: Sales, Service, Marketing.</li><li>Experience in system integration with other Microsoft products (e.g., Power BI, PowerApps, Azure, etc.) is a plus.</li><li>Strong knowledge of D365 CE platform, including customization and configuration of Entity, Forms, Views, Business rules, Web Resources, Dashboards, Security Roles, Workflows, Relationships, Ribbon and Chart Customization.</li><li>Familiarity with the Power Platform (Power Apps, Power Automate, Power BI).</li><li>Кnowledge of programming languages such as C#, JavaScript or .NET.</li><li>Strong knowledge of data migration and integration tools, including Power Automate and Azure Logic Apps.</li><li>Having strong understanding of Software Development Life Cycle and experience working in Agile environment and participating in Agile ceremonies.</li><li>Microsoft Certified: Dynamics 365 Fundamentals (or higher) preferred.</li><li>Excellent problem-solving, analytical, and troubleshooting skills.</li><li>Excellent communication skills and the ability to collaborate effectively in a team environment.</li><li>FMCG Commercial business process awareness will be considered as an advantage</li></ul>

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product configuration expert - trade promotions management

Coca-Cola HBC

d365 product configuration lead

Coca-Cola HBC

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