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The Mobility Operations &amp; Replacement Services Specialist is a key member of Ayvens Mobility team, acting as a brand ambassador and ensuring a seamless, efficient, and customer-focused experience. This role combines operational excellence with exceptional service delivery, managing the full lifecycle of replacement and mobility solutions while driving continuous improvement and cost optimization.Key Responsibilities:<ul><li>Deliver world-class customer service by managing the replacement process end-to-end (requests in EBS, reservations, rental agreements, handling during and after rental) in compliance with Ayvens policies and procedures.</li><li>Respond promptly to all requests logged in the CRM system or received via calls and emails.</li><li>Allocate the right vehicle to reservations based on customer needs and cost efficiency.</li><li>Create and manage transfer requests in CRM, ensuring seamless execution.</li><li>Handle driver requests for replacement vehicles and manage related workflows.</li><li>Complete administrative tasks, including daily operational lists, to support departmental efficiency.</li><li>Ensure consistent alignment with external service partners (e.g., Rent-a-Car suppliers) to maintain high-quality, cost-efficient service.</li><li>Provide on-site support at the Mobility station, assisting customers and preparing rental agreements for vehicle pick-up.</li><li>Inspect returned vehicles and update their condition in the system.</li><li>Plan and organize the next day’s schedule for vehicle preparation and delivery to customers.</li><li>Communicate professionally via phone and email, ensuring a friendly and helpful approach.</li><li>Resolve customer issues and concerns using effective service techniques and escalate when necessary.</li><li>Monitor and manage complaint handling processes, ensuring timely resolution and customer satisfaction.</li><li>Analyze operational data (fleet utilization, idle time, service timelines, etc.) to support performance evaluation.</li><li>Gather and share customer feedback to identify improvement opportunities and enhance operational performance.</li><li>Participate in cross-functional projects to streamline processes, reduce operating costs, and enhance service consistency.</li><li>Meet all agreed SLAs and KPIs, both internal and external (including Commercial and Operations departments).</li><li>Maintain compliance with internal policies and operational standards.</li><li>Operate within Ayvens methodologies, challenge existing processes, and contribute to KPI-driven improvements.</li></ul>Key Skills &amp; Qualifications<ul><li>Bachelor’s degree in Business Administration, Automotive Engineering, Logistics, or related field.</li><li>Fluency in English (written and spoken)</li><li>2+ years of experience in mobility services, fleet management, automotive operations, or leasing industry.</li><li>Strong customer service orientation with excellent communication skills.</li><li>Ability to manage multiple tasks and prioritize effectively in a fast-paced environment.</li><li>Analytical mindset with a proactive approach to problem-solving and process improvement.</li><li>Familiarity with CRM systems and operational workflows is a plus.</li></ul>

Mobility Operations & Replacement Services Agent

&nbsp;Our People, Our Energy!&nbsp;<h2>The Company</h2>MORE (Motor Oil Renewable Energy)&nbsp;is a subsidiary company of the&nbsp;Motor Oil Group&nbsp;and is dynamically active in the field of clean energy production &amp; management. MORE’s vision is, through the innovative development of its units and services, to produce more clean energy, and create more alternatives for a sustainable future for all. Having as guarantee the credibility and confidence inspired by the Motor Oil Group’s name, as well as the stability and financial health, MORE dares and invests, looking to the future. We strive to develop our people to their highest potential, through continuous learning and assignment of challenging projects. &nbsp;The Motor Oil GroupAt Motor Oil Group, our people are our energy!We support the Greek economy with exports to over 75 countries, thousands of employees, and continuous new investments. We work together to shape the future of energy and we focus on developing and empowering our people, cultivating their talents that will shape our future journey towards the energy transition.<h2>Starting with the role:</h2>Currently we are searching to hire an Energy Management Analyst who will be responsible for Long-term and short-term assessment, monitoring and management of the Company’s energy portfolio.<h2>During your day you will:</h2><ul><li>Assess and monitor the company’s total energy portfolio using forecasting models and trading tools and propose improvements to such models and tools</li><li>Support the Head of Section in developing short- and long-term optimization strategies in order to protect and enhance portfolio value</li><li>Execute relevant bidding strategies ensuring accurate submission</li><li>Analyze relevant market conditions and update respectively senior management</li><li>Examine all possible alternatives for hedging and sourcing</li><li>Contribute to the structuring and pricing of long-term financial and physical products</li><li>Examine possibilities to exploit flexibility embedded in portfolio</li><li>Cooperate with Energy Traders for the correct and timely execution of trades</li><li>Cooperate with Energy Origination, RES O&amp;M, Komotini O&amp;M, MOH refinery and NRG ensuring accuracy of information on generation output, nomination quantity and availability of assets</li><li>Contribute to the maintenance and development of all Energy Management Section’s coding scripts</li></ul><h2>What you need to stand out:</h2><ul><li>Bachelor’s degree in Engineering, Finance, Economics or other related field</li><li>Master’s degree in a related field is considered a plus</li><li>At least 3 years of experience in energy asset management and/or energy retail portfolio management</li><li>Understanding of Energy Markets operations</li><li>Knowledge of a programming language or tools for data analysis (MATLAB, Python, etc.)</li><li>Excellent command of the Greek and English language (oral and written)</li><li>Proficient in all MS Office software especially Word, Excel and Power Point</li></ul>&nbsp;&nbsp;Our Compass is the #ACTION#A_uthenticity#C_ompassion#T_eamwork#I_ntegrity#O_wnership#N_ever giving up&nbsp;&nbsp;What give us energy:<ul><li>Friendly and fast paced environment, being always at the heart of the #action</li><li>Continuous learning to empower our teams</li><li>Career Development opportunities across the Motor Oil Group</li><li>Competitive compensation package</li></ul>&nbsp;&nbsp;*We @Motor Oil Group are an equal opportunity employer.Our hiring decisions are based solely on qualifications, merit, and business needs. We recruit, employ, train, and promote individuals without regard to race, color, religion, disability, sex, sexual orientation, gender identity, national origin, age, genetic characteristics, or any other protected status. Our commitment is to maintain an inclusive and diverse workforce where everyone has the opportunity to succeed.

Energy Management Analyst

As an Insurance Senior Specialist, you will play a crucial role in risk assessment, contract evaluation, and insurance policy management. Working closely with internal teams and external stakeholders, you will ensure adequate insurance coverage, compliance, and risk mitigation for our national and international projects.Responsibilities:&nbsp;<ul><li>Collaborate with the Group's central insurance department to ensure adequate insurance coverage for all risks associated with Hellenic Cables' operations.</li><li>Conduct in-depth analysis of tender dossiers and various contracts, identifying liability and insurance risks, including screening and drafting relevant documentation.</li><li>Serve as the primary point of contact for client inquiries regarding insurance policies.</li><li>Provide expert guidance to internal teams on insurance matters, contract law, liability law, and risk management, ensuring compliance and optimal coverage.</li><li>Negotiate and coordinate with insurance brokers and insurers to address customer concerns and ensure seamless service delivery.</li><li>Oversee both group insurance policies and project-specific coverage, obtaining quotes and maintaining up-to-date policy records.</li><li>Manage and track client claims related to work and products, liaising with insurance companies, brokers, and clients.</li><li>Maintain and update insurance databases to ensure accurate tracking of risks, policies, and claims.</li></ul>Qualifications:&nbsp;<ul><li>A Master’s degree in Finance, Law, or Business. Additional qualifications in insurance law or a strong interest in the insurance sector are a plus.</li><li>5+ years of relevant experience in the insurance industry.</li><li>Prior experience in a construction company or an EPC (Engineering, Procurement &amp; Construction) firm is highly advantageous.</li><li>Strong analytical skills with the ability to interpret and process complex tender dossiers and contracts.</li><li>Excellent communication and interpersonal skills to collaborate effectively with clients, internal teams, and external stakeholders.</li><li>Highly organized with strong multitasking abilities and keen attention to detail.</li><li>A proactive mindset, taking ownership of tasks and adapting to dynamic challenges.</li><li>In-depth knowledge of insurance products, terminology, and processes.</li><li>Fluent in English, both written and spoken.</li><li>Proficient in MS Excel.</li><li>Ability to manage workload effectively and prioritize tasks efficiently.</li></ul>&nbsp;The Company Offers:&nbsp;<ul><li>A unique opportunity to thrive in one of the pioneering companies in cable manufacturing</li><li>Competitive remuneration package</li><li>Life &amp; Health Insurance Plan</li><li>Additional Bonus, based on results</li></ul>

INSURANCE SENIOR SPECIALIST (3232)

STEELMET S.A.is searching for its headquarters in Marousian&nbsp;Internal Audit Assistant&nbsp;Steelmet Corporate Services provides services to Viohalco Companies aiming to support them and drive best practices across all our business segments. We offer a comprehensive range of corporate services, and we work closely with all Viohalco companies to develop tailored corporate solutions, streamline operations, and offer services that are consistent, reliable, and focused on results.&nbsp;Responsibilities:&nbsp;<ul><li>Plan, perform and execute onsite and remote audits of industrial companies</li><li>Obtain, analyze and evaluate audit evidence</li><li>Develop formal written reports to communicate audit results to management, making recommendations where appropriate</li><li>Assist with the development of annual audit plan</li><li>Prepare presentations for the Audit Committee</li></ul>&nbsp;Qualifications:<ul><li>BSc degree in Accounting or Finance or relevant field</li><li>Postgraduate studies in Accounting or Finance, or other Certification (e.g. ACCA, CFA, CIA, DipIFR) (completed or in progress)</li><li>Excellent written and oral communication skills in English</li><li>Advanced computer skills on MS Office</li><li>Valid Driving License</li><li>Willingness to travel frequently by car and any other means both in Greece and abroad</li><li>2-4 years previous experience on Internal Audit would be an asset</li><li>French or German would be an asset</li></ul>&nbsp;Required Knowledge, Skills and Abilities:<ul><li>Communication Skills</li><li>High attention to detail and excellent analytical skills</li><li>Critical thinking</li><li>Problem solving</li><li>Team spirit</li></ul>&nbsp;The Company Offers:<ul><li>Opportunities for further development</li><li>Competitive remuneration package</li><li>Continuous Learning</li><li>Life &amp; health insurance plan</li></ul>

INTERNAL AUDIT ASSISTANT (3531)

&nbsp;Our People, Our Energy!&nbsp;<h2>The Company</h2>NRG Supply &amp; Trading SA (nrg)&nbsp;started its activity on the energy market in 2012. Today, it is one of the most specialized Electricity Trading companies in the wider Southeast European region and is already one of the leading energy companies in Greece.&nbsp;Part of the Motor Oil Group, with a strong portfolio of corporate customers in Energy Supply, including large business groups and small and medium-sized enterprises, and with a significant market share in household customers, nrg has been showing impressive and rapid growth in recent years.&nbsp;In&nbsp;nrg, we are constantly investing in new technologies in the field of electromobility, with the aim of providing a comprehensive service to the driver who wants to switch to an electric car. By creating the optimum infrastructure and services, we are making electromobility a reality!&nbsp;The Motor Oil GroupAt Motor Oil Group, our people are our energy!We support the Greek economy with exports to over 75 countries, thousands of employees, and continuous new investments. We work together to shape the future of energy and we focus on developing and empowering our people, cultivating their talents that will shape our future journey towards the energy transition.<h2>Starting with the role:</h2>We are currently searching to hire a&nbsp;Billing Specialist&nbsp;to join our Energy Operations team!<h2>During your day you will:</h2><ul><li>Handle and validate incoming energy and supply charges data and measurements</li><li>Perform billing and invoicing</li><li>Communicate with authorities and resolve requests and/or issues</li><li>Work closely with the Head of Billing to analyze the required changes in the Billing System to accomplish new billing processes</li><li>Perform all test &amp; development tasks required for project delivery</li><li>Work closely with Project Managers and other members of the Development Team to develop specification documents</li><li>Support clear project deliverables and timelines ensuring their timely completion</li></ul><h2>What you need to stand out:</h2><ul><li>Degree in Engineering, Economics, Statistics, IT or a related field</li><li>Postgraduate studies on energy field will be considered a plus</li><li>1-2 years of working experience in technical field, preferably in the energy market</li><li>Proficiency in Microsoft Office and particularly in Excel</li><li>Knowledge of SAP ISU will be considered as a plus</li><li>Strong verbal and written communication skills both in Greek and English</li></ul>&nbsp;&nbsp;Our Compass is the #ACTION#A_uthenticity#C_ompassion#T_eamwork#I_ntegrity#O_wnership#N_ever giving up&nbsp;&nbsp;What give us energy:<ul><li>Friendly and fast paced environment, being always at the heart of the #action</li><li>Continuous learning to empower our teams</li><li>Career Development opportunities across the Motor Oil Group</li><li>Competitive compensation package</li></ul>&nbsp;&nbsp;*We @Motor Oil Group are an equal opportunity employer.Our hiring decisions are based solely on qualifications, merit, and business needs. We recruit, employ, train, and promote individuals without regard to race, color, religion, disability, sex, sexual orientation, gender identity, national origin, age, genetic characteristics, or any other protected status. Our commitment is to maintain an inclusive and diverse workforce where everyone has the opportunity to succeed.

Job Ads Operations Manager Maroussi, Finance

mobility operations & replacement services agent

Ayvens

energy management analyst

Motor Oil

insurance senior specialist (3232)

Hellenic Cables

internal audit assistant (3531)

Hellenic Cables

nrg_billing specialist

Motor Oil

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