LastWeek

LastThreeDays

Today

Aoristou

FullTime

PartTime

OnSite

The RMT Coordinator is an essential member as he/she will be responsible for handling client's requests for service in an efficient manner while providing excellent customer service and minimizing operating costs. Take inbound calls from drivers, answer inquiries regarding the requests for scheduled and non-scheduled technical repairs, maintenance and tyre replacement, handle complaints and resolve problems. Responsibilities: • Handle drivers’ requests for car maintenance, tires or replacement by promptly providing approvals in accordance with the manufacturer’s guidelines. • Closely monitor costs related to repair, maintenance and tires replacement to achieve maximum savings. • Secure agreed prices with the vendor to ensure the client is aware of the repair total. • Negotiation for warranty recovery in cases where a vehicle is out of the normal factory warranty date or miles. • Handle and resolve drivers’ complaints. • Log all interactions with drivers in the relevant CRM tool and ensure that all tasks are completed. • Identify and escalate situations requiring attention. • Communicate with colleagues and external partners to control direct / indirect costs.• Drive continuous improvement and engage in action planning to improve operational effectiveness.Qualifications and skills:• University degree will be considered as an asset• At least 4-5 years of experience in automotive markets• Very good command of English language, both verbal and written• Organizational skills• Be able to work in teams• Customer oriented

RMT Coordinator

Accident Operations Advisor plays a key role in ensuring the efficient and compliant operation of garage workflows in line with our master agreements. This role is responsible for managing job approvals, coordinating service appointments, and maintaining high levels of customer satisfaction &amp; service quality for Ayvens clients through effective communication and operational excellence.Key Responsibilities: •&nbsp;Oversee and regulate garage workflow processes to ensure compliance with contractual agreements and service standards. •&nbsp;Act as the primary communication link between the Mobility team and service provider, ensuring alignment and timely updates on service activities. •&nbsp;Manage and approve workshop requests for vehicle maintenance and body repairs in accordance with manufacturer guidelines. •&nbsp;Coordinate and control the channeling of maintenance and body repair appointments, ensuring optimal scheduling and resource utilization. •&nbsp;Monitor and control costs related to repairs and maintenance to ensure cost-efficiency and value delivery. •&nbsp;Negotiate and secure competitive pricing with the service provider, ensuring full transparency and clear communication of total repair costs&nbsp; •&nbsp;Pursue warranty recovery opportunities, even for vehicles outside standard factory warranty periods. •&nbsp;Maintain accurate records of all driver interactions and service activities using Ayvens systems. •&nbsp;Identify and escalate complex or high-impact issues requiring further attention or intervention. • Monitor, analyze, and control key performance indicators (KPIs) to track service quality, cost efficiency, and operational effectiveness, and take corrective actions where necessary. • Contribute to continuous improvement by identifying process gaps and supporting action plans that enhance service delivery and customer satisfaction.Qualifications &amp; Skills: • University degree will be considered as an asset• Technical knowledge of automotive systems, including repair, and maintenance.• At least 5-7 years of experience in automotive markets• Body repair workshop experience will be considered as a plus • Very good command of English language, both verbal and written • Organizational skills • Be able to work in teams • Customer oriented

Accident Operations Advisor

Our ambitions to shape the future of sustainable mobility are powered by our talent. Join us, and get better with every move.The role will be responsible for managing a claim from the start through to settlement, making decisions on the extent and validity of a claim, and checking for any implied or hidden fraudulent activity. Is responsible to coordinate all relevant activities which may be required following both small- and large-scale accidents. Responsible as well, to manage effectively the communication with insurance companies and liaise with external experts such as loss adjusters and lawyers in order to timely investigate incidents and recovery of money from the party responsible for the loss. &nbsp;Responsibilities:<ul><li>Review and analyze information including coverage, liability, medical records and other documents as necessary in order to resolve claims</li><li>Analyze and determine value of claim to set case reserves adequately</li><li>Monitor and update allocation of claim reserves, every time you get more information on the progress</li><li>Analyze and evaluate relevant information essential in settling complex high-value liability and bodily injury claims</li><li>Accurately record any communication or activity relevant to the claim in the claim system notes</li><li>Assess with accuracy cases related to the matrix-fraud and take the necessary actions to limit fraudulent actions</li><li>Monitor the actions taken by the partners, according to their SLA.</li><li>Manage relationships, exchanges of information and documentation with the legal counterparty and Insurance Companies</li><li>Manage paper and electronic mail, and all other key documentation necessary for the claim file (police reports etc.) in and out</li><li>Provide support and guidelines to drivers involved in accidents</li><li>Maintain and keep updated all the data related to accidents (i.e. accident reports)</li><li>Adhere to company policies and guidelines and ensure that the communication style is in line with the Ayvens' General Rules and brand identity&nbsp;</li></ul>&nbsp;Qualifications and skills:<ul><li>University degree will be considered as an asset</li><li>At least 3 years of experience in claims handling</li><li>Good understanding of the insurance market</li><li>Knowledge of the insurance / automotive markets</li><li>MS Office</li><li>Very good command of English language, both verbal and written</li><li>Organizational skills</li><li>Customer oriented</li><li>Results oriented</li><li>Interpersonal and negotiation skills</li><li>Be able to work in teams</li></ul>

Claims Handler

Our ambitions to shape the future of sustainable mobility are powered by our talent. Join us, and get better with every move.Operations Advisor play a key role in ensuring the efficient and compliant operation of garage workflows in line with our master agreements. This role is responsible for managing job approvals, coordinating service appointments, and maintaining high levels of customer satisfaction for Ayvens clients through effective communication and operational excellence. The RMT acts as a key liaison between the Mobility team and service providers, ensuring seamless coordination and timely execution of maintenance and body repair services. The role is dedicated to enhancing service quality and ensuring cost efficiency, while actively driving continuous improvement across all operational processes.Key Responsibilities: •&nbsp;Oversee and regulate garage workflow processes to ensure compliance with contractual agreements and service standards. •&nbsp;Act as the primary communication link between the Mobility team and service provider, ensuring alignment and timely updates on service activities. •&nbsp;Manage and approve workshop requests for vehicle maintenance and body repairs in accordance with manufacturer guidelines. •&nbsp;Coordinate and control the channeling of maintenance and body repair appointments, ensuring optimal scheduling and resource utilization. •&nbsp;Monitor and control costs related to repairs and maintenance to ensure cost-efficiency and value delivery. •&nbsp;Negotiate and secure competitive pricing with the service provider, ensuring full transparency and clear communication of total repair costs&nbsp; •&nbsp;Pursue warranty recovery opportunities, even for vehicles outside standard factory warranty periods. •&nbsp;Maintain accurate records of all driver interactions and service activities using Ayvens systems. •&nbsp;Identify and escalate complex or high-impact issues requiring further attention or intervention. • Monitor, analyze, and control key performance indicators (KPIs) to track service quality, cost efficiency, and operational effectiveness, and take corrective actions where necessary. • Contribute to continuous improvement by identifying process gaps and supporting action plans that enhance service delivery and customer satisfaction. &nbsp;Qualifications &amp; Skills • University degree will be considered as an asset • At least 5-7 years of experience in automotive markets • Very good command of English language, both verbal and written • Organizational skills • Be able to work in teams • Customer oriented &nbsp;

Operations Advisor

The Mobility Operations &amp; Replacement Services Specialist is a key member of Ayvens Mobility team, acting as a brand ambassador and ensuring a seamless, efficient, and customer-focused experience. This role combines operational excellence with exceptional service delivery, managing the full lifecycle of replacement and mobility solutions while driving continuous improvement and cost optimization.Key Responsibilities:<ul><li>Deliver world-class customer service by managing the replacement process end-to-end (requests in EBS, reservations, rental agreements, handling during and after rental) in compliance with Ayvens policies and procedures.</li><li>Respond promptly to all requests logged in the CRM system or received via calls and emails.</li><li>Allocate the right vehicle to reservations based on customer needs and cost efficiency.</li><li>Create and manage transfer requests in CRM, ensuring seamless execution.</li><li>Handle driver requests for replacement vehicles and manage related workflows.</li><li>Complete administrative tasks, including daily operational lists, to support departmental efficiency.</li><li>Ensure consistent alignment with external service partners (e.g., Rent-a-Car suppliers) to maintain high-quality, cost-efficient service.</li><li>Provide on-site support at the Mobility station, assisting customers and preparing rental agreements for vehicle pick-up.</li><li>Inspect returned vehicles and update their condition in the system.</li><li>Plan and organize the next day’s schedule for vehicle preparation and delivery to customers.</li><li>Communicate professionally via phone and email, ensuring a friendly and helpful approach.</li><li>Resolve customer issues and concerns using effective service techniques and escalate when necessary.</li><li>Monitor and manage complaint handling processes, ensuring timely resolution and customer satisfaction.</li><li>Analyze operational data (fleet utilization, idle time, service timelines, etc.) to support performance evaluation.</li><li>Gather and share customer feedback to identify improvement opportunities and enhance operational performance.</li><li>Participate in cross-functional projects to streamline processes, reduce operating costs, and enhance service consistency.</li><li>Meet all agreed SLAs and KPIs, both internal and external (including Commercial and Operations departments).</li><li>Maintain compliance with internal policies and operational standards.</li><li>Operate within Ayvens methodologies, challenge existing processes, and contribute to KPI-driven improvements.</li></ul>Key Skills &amp; Qualifications<ul><li>Bachelor’s degree in Business Administration, Automotive Engineering, Logistics, or related field.</li><li>Fluency in English (written and spoken)</li><li>2+ years of experience in mobility services, fleet management, automotive operations, or leasing industry.</li><li>Strong customer service orientation with excellent communication skills.</li><li>Ability to manage multiple tasks and prioritize effectively in a fast-paced environment.</li><li>Analytical mindset with a proactive approach to problem-solving and process improvement.</li><li>Familiarity with CRM systems and operational workflows is a plus.</li></ul>

Mobility Operations & Replacement Services Agent

&nbsp;Our People, Our Energy!&nbsp;<h2>The Company</h2>NRG Supply &amp; Trading SA (nrg)&nbsp;started its activity on the energy market in 2012. Today, it is one of the most specialized Electricity Trading companies in the wider Southeast European region and is already one of the leading energy companies in Greece.&nbsp;Part of the Motor Oil Group, with a strong portfolio of corporate customers in Energy Supply, including large business groups and small and medium-sized enterprises, and with a significant market share in household customers, nrg has been showing impressive and rapid growth in recent years.&nbsp;In&nbsp;nrg, we are constantly investing in new technologies in the field of electromobility, with the aim of providing a comprehensive service to the driver who wants to switch to an electric car. By creating the optimum infrastructure and services, we are making electromobility a reality!&nbsp;The Motor Oil GroupAt Motor Oil Group, our people are our energy!We support the Greek economy with exports to over 75 countries, thousands of employees, and continuous new investments. We work together to shape the future of energy and we focus on developing and empowering our people, cultivating their talents that will shape our future journey towards the energy transition.<h2>Starting with the role:</h2>We are currently searching to hire a&nbsp;Billing Specialist&nbsp;to join our Energy Operations team!<h2>During your day you will:</h2><ul><li>Handle and validate incoming energy and supply charges data and measurements</li><li>Perform billing and invoicing</li><li>Communicate with authorities and resolve requests and/or issues</li><li>Work closely with the Head of Billing to analyze the required changes in the Billing System to accomplish new billing processes</li><li>Perform all test &amp; development tasks required for project delivery</li><li>Work closely with Project Managers and other members of the Development Team to develop specification documents</li><li>Support clear project deliverables and timelines ensuring their timely completion</li></ul><h2>What you need to stand out:</h2><ul><li>Degree in Engineering, Economics, Statistics, IT or a related field</li><li>Postgraduate studies on energy field will be considered a plus</li><li>1-2 years of working experience in technical field, preferably in the energy market</li><li>Proficiency in Microsoft Office and particularly in Excel</li><li>Knowledge of SAP ISU will be considered as a plus</li><li>Strong verbal and written communication skills both in Greek and English</li></ul>&nbsp;&nbsp;Our Compass is the #ACTION#A_uthenticity#C_ompassion#T_eamwork#I_ntegrity#O_wnership#N_ever giving up&nbsp;&nbsp;What give us energy:<ul><li>Friendly and fast paced environment, being always at the heart of the #action</li><li>Continuous learning to empower our teams</li><li>Career Development opportunities across the Motor Oil Group</li><li>Competitive compensation package</li></ul>&nbsp;&nbsp;*We @Motor Oil Group are an equal opportunity employer.Our hiring decisions are based solely on qualifications, merit, and business needs. We recruit, employ, train, and promote individuals without regard to race, color, religion, disability, sex, sexual orientation, gender identity, national origin, age, genetic characteristics, or any other protected status. Our commitment is to maintain an inclusive and diverse workforce where everyone has the opportunity to succeed.

nrg_Billing Specialist

Υπεύθυνος /νη Καταστήματος Μαρούσι Αναζητούμε έναν προϊστάμενο καταστήματος που θα οδηγήσει την ομάδα μας σε νέα ύψη επιτυχίας! Εάν έχεις εμπειρία στη διαχείριση καταστημάτων, αναπτυσσόμενες ηγετικές ικανότητες και πάθος για την παροχή ανώτερων προτύπων εξυπηρέτησης πελατών, τότε θέλουμε εσένα στην ομάδα μας!&nbsp;Ο ιδανικός υποψήφιος θα είναι καταρτισμένος στη διαχείριση καταστημάτων με εξαιρετικές οργανωτικές ικανότητες. Αν είσαι έτοιμος να δημιουργήσεις ένα κλίμα συνεργασίας και καινοτομίας, τότε είσαι αυτός που ψάχνουμε!&nbsp;Συνδύασε την εμπειρία σου με το πάθος για την επίτευξη επιτυχίας και έλα να ηγηθείς της ομάδας μας προς νέες προκλήσεις. Στείλε μας το βιογραφικό σου και ένα κείμενο που να αναδεικνύει το λόγο για τον οποίο είσαι ο ιδανικός προϊστάμενος για εμάς!&nbsp;Ιδιότητες / Δεξιότητες&nbsp;<ul><li>Οργάνωση, Συντονισμός, Ανάθεση αρμοδιοτήτων.</li><li>Επιλογή, Ηγεσία, Διοίκηση, Παρακίνηση, Ανάπτυξη των Εργαζομένων.</li><li>Κριτική ικανότητα για την αποτελεσματική διαχείριση δεδομένων &amp; επίλυση θεμάτων.</li><li>Πειθώ, Επικοινωνία, Ευελιξία, Αποτελεσματικότητα για την εφαρμογή εταιρικής κουλτούρας και την επίτευξη των στόχων.</li></ul>&nbsp;&nbsp;Τυπικά Προσόντα&nbsp;<ul><li>Εκπαίδευση σε θέματα Πωλήσεων / Marketing / Εξυπηρέτησης Πελατών / Εφοδιαστικής Αλυσίδας / Διαχείρισης Προσωπικού</li><li>Τουλάχιστον 3ετή εμπειρία σε θέσεις Πωλήσεων Λιανικής</li></ul>&nbsp;&nbsp;Προσφέρουμε<ul><li>Πλήρη απασχόληση σε ένα δυναμικό περιβάλλον</li><li>Εκπαίδευση και ευκαιρίες εξέλιξης εντός Ομίλου</li><li>Ανταγωνιστικό σχήμα αποδοχών</li></ul>Εργασία σε &gt;&gt;:&nbsp;ΚαταστήματαΕιδικότητα:&nbsp;Υπεύθυνος /νη ΚαταστήματοςΤύπος εργασίας:&nbsp;Full TimeΤοποθεσία:&nbsp;Μαρούσι

Υπεύθυνος /νη Καταστήματος Μαρούσι

Αναφερόμενος/η στον &nbsp;Shop IFB Team leader &nbsp;θα έχεις την ευθύνη για:·&nbsp;Την παροχή / διασφάλιση &nbsp;της καλύτερης δυνατής εξυπηρέτησης στον πελάτη στην περιοχή ευθύνης·&nbsp;&nbsp;Την εφαρμογή για &nbsp;όλες τις συμφωνημένες ενέργειες για τη βελτίωση των δεικτών Brand Capital, της έρευνας ικανοποίησης πελατών (ICSS) όπως και των 4 αξόνων της έρευνας ικανοποίησης εργαζομένων·&nbsp;&nbsp;Την εφαρμογή για τις ρουτίνες και τις διαδικασίες του τμήματος όπως ανατίθενται βάσει των εταιρικών οδηγιών (εστιατόριο, café, παραλαβή/παρακολούθηση αποθεμάτων)·&nbsp;&nbsp;Την ενεργή συμβολή , για ένα ευπρεπές, ασφαλές και καθαρό (σαν καινούριο) περιβάλλον σύμφωνα με την εικόνα και τους κανόνες της ΙΚΕΑ·&nbsp;&nbsp;&nbsp;Την εφαρμογή για &nbsp;όλους τους κανόνες Υγιεινής και Ασφάλειας του εστιατορίου (IKEA, HACCP, ISO)&nbsp;Τα Προσόντα Σου·&nbsp;&nbsp;&nbsp;Απολυτήριο Λυκείου·&nbsp;&nbsp;&nbsp;Θέτεις τον πελάτη ως προτεραιότητα·&nbsp;&nbsp;&nbsp;Κατανοείς το επιχειρηματικό περιβάλλον·&nbsp;&nbsp;&nbsp;Επιτυγχάνεις αποτελέσματα·&nbsp;&nbsp;&nbsp;Ενστερνίζεσαι το ομαδικό πνεύμα·&nbsp;&nbsp;&nbsp;Λειτουργείς ως φορέας αλλαγής·&nbsp; &nbsp;Κατοχή Πιστοποιητικού Υγείας για επαγγέλματα ΕστίασηςΤι ΠροσφέρουμεΣτην ΙΚΕΑ, πιστεύουμε στη δύναμη των ανθρώπων και δημιουργούμε ένα περιβάλλον, όπου όλοι μπορούν να αναπτυχθούν και να εξελιχθούν μαζί μας.💰 Ανταγωνιστικό Πακέτο Αποδοχών: Με πλήρες πακέτο παροχών &amp; επιπλέον παροχές. 🩺 Υγεία &amp; Ευεξία: Ομαδικό πρόγραμμα ασφάλισης ζωής &amp; ιατρικής κάλυψης. 💻 Ανάπτυξη Υπαλλήλων: 40+ ώρες ετήσιας εκπαίδευσης για συνεχή εξέλιξη. 🚀 Ευκαιρίες Καριέρας: 8/10 θέσεις εργασίας καλύπτονται εσωτερικά. 🛍️ Εκπτώσεις: Προνομιακές τιμές σε προϊόντα ΙΚΕΑ &amp; άλλα brands του Ομίλου Fourlis.🍽️ Εστιατόριο Εργαζομένων: Παροχή δωρεάν γεύματος.&nbsp;&nbsp; 🚗 Μεταφορική Υποστήριξη: Κάρτα μετακίνησης για τα Μ.Μ.Μ. 🌍 Συμπεριληπτικό Περιβάλλον: Διεθνής, φιλική και πολυπολιτισμική ομάδα.Οι Άνθρωποι που Αναζητούμε✔ Δίνουν το παράδειγμα και αναζητούν συνεχώς βελτιώσεις και καινοτόμες λύσεις. ✔ Υποστηρίζουν τους συναδέλφους και αναλαμβάνουν πρωτοβουλίες. ✔ Επικεντρώνονται στον πελάτη και προσφέρουν εξαιρετική εξυπηρέτηση. ✔ Έχουν το θάρρος να επαναπροσδιορίσουν υπάρχουσες λύσεις και να σκέφτονται δημιουργικά. ✔ Διαθέτουν πάθος για τη ζωή στο σπίτι και το λιανεμπόριο.Ας Κάνουμε Μαζί τη Διαφορά!Γίνε μέλος της οικογένειας ΙΚΕΑ! Στείλε το βιογραφικό σου σήμερα και ξεκίνα το ταξίδι σου μαζί μας.

Βοηθός Υπεύθυνου Εστιατορίου & Καφέ Κατάστημα ΙΚΕΑ MALL

Αρμοδιότητες:<ul><li>Προετοιμασία της διαδικασίας σερβιρίσματος των γευμάτων</li><li>Διανομή στους ορόφους &amp; σερβίρισμα των γευμάτων στους θαλάμους των ασθενών, σύμφωνα με τις οδηγίες και τα διαιτολόγια που έχουν δοθεί</li><li>Αποκατάσταση των χώρων εστίασης, αποκομιδή &amp; τακτοποίηση εξοπλισμού &amp; σκευών</li></ul>Επιθυμητά προσόντα:<ul><li>Προϋπηρεσία σε αντίστοιχη θέση ή/και κλάδο θα θεωρηθεί πρόσθετο προσόν</li><li>Πολύ καλές επικοινωνιακές δεξιότητες (γραπτής και προφορικής επικοινωνίας)</li><li>Οργανωτικές ικανότητες, ομαδικότητα, υπευθυνότητα και προσοχή στη λεπτομέρεια</li><li>Δυνατότητα εργασίας σε κυλιόμενο ωράριο</li><li>Κάτοχος πτυχίου Νοσηλευτικής, Βρεφοκομίας ή συναφών ειδικοτήτων θα θεωρηθεί επιπρόσθετο προσόν</li><li>Πιστοποιητικό υγείας σε ισχύ ή/και δυνατότητα έκδοσής του (απαραίτητη προϋπόθεση για εργαζόμενους σε επιχειρήσεις υγειονομικού ενδιαφέροντος)</li></ul>Η εταιρία προσφέρει:<ul><li>Πλήρη απασχόληση</li><li>Ικανοποιητικό πακέτο αποδοχών</li><li>Ευχάριστο &amp; δυναμικό περιβάλλον εργασίας</li><li>Συνεχή εκπαίδευση &amp; προοπτικές εξέλιξης</li></ul>

Job Ads Driver Maroussi

rmt coordinator

Ayvens

accident operations advisor

Ayvens

claims handler

Ayvens

operations advisor

Ayvens

mobility operations & replacement services agent

Ayvens

nrg_billing specialist

Motor Oil

υπεύθυνος /νη καταστήματος μαρούσι

VOI & NOI Υποδήματα

βοηθός υπεύθυνου εστιατορίου & καφέ κατάστημα ικεα mall

IKEA

τραπεζοκόμοι νοσοκομειακού κλάδου

Γευσήνους ABEE

Also hiring nearby:

Jobily.gr

For Employers

For Job Seekers

Company