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&nbsp;Our People, Our Energy!&nbsp;<h2>The Company</h2>MORE (Motor Oil Renewable Energy)&nbsp;is a subsidiary company of the Motor Oil Group and is dynamically active in the field of clean energy production &amp; management. MORE’s vision is, through the innovative development of its units and services, to produce more clean energy, and create more alternatives for a sustainable future for all. Having as guarantee the credibility and confidence inspired by the Motor Oil Group’s name, as well as the stability and financial health, MORE dares and invests, looking to the future. We strive to develop our people to their highest potential, through continuous learning and assignment of challenging projects.At Motor Oil Group, our people are our energy!We support the Greek economy with exports to over 75 countries, thousands of employees, and continuous new investments. We work together to shape the future of energy and we focus on developing and empowering our people, cultivating their talents that will shape our future journey towards the energy transition.<h2>Starting with the role:</h2>Currently we are searching to hire a&nbsp;Quality Assurance &amp; Data Analyst who will be responsible for conducting wind data analysis, validating results, ensuring laboratory compliance with ISO17025, and performing tasks related to the Quality Assurance Manual and certifications.&nbsp;<h2>During your day you will:</h2><ul><li>Ensure ISO17025 compliance and oversee daily mast communication.</li><li>Conduct wind data analysis, validation, and reporting.</li><li>Organize laboratory activities related to the Quality Assurance Manual and certifications.</li><li>Manage the wind data database and develops solutions.</li><li>Validate wind data and supervise its final reporting.</li><li>Ensure laboratory quality assurance and certification compliance.</li><li>Provide system and administrative support for laboratory operations.</li></ul>&nbsp;<h2>What you need to stand out:</h2><ul><li>Bachelor’s degree in engineering, Physics or Mathematics</li><li>Master’s degree in related fields will be considered an asset</li><li>2-4 years of experience in related work</li><li>Familiar with ISO procedures (recommended ISO17025)</li><li>Knowledge of data analysis programs Windographer/WindRose</li><li>Knowledge of AutoCAD (Basic)</li><li>Knowledge of SAP</li><li>Fluency in English (verbal and written)</li><li>Proficient in all MS Office software especially Word, Excel, Power Point</li><li>Ability to work well within and across teams</li><li>Availability to travel to project sites</li></ul>&nbsp;&nbsp;&nbsp;Our Compass is the #ACTION#A_uthenticity#C_ompassion#T_eamwork#I_ntegrity#O_wnership#N_ever giving up&nbsp;&nbsp;What gives us energy:<ul><li>Friendly and fast paced environment, being always at the heart of the #action</li><li>Continuous learning to empower our teams</li><li>Career Development opportunities across the Motor Oil Group</li><li>Competitive compensation package</li></ul>&nbsp;&nbsp;*We @Motor Oil Group are an equal opportunity employer.Our hiring decisions are based solely on qualifications, merit, and business needs. We recruit, employ, train, and promote individuals without regard to race, color, religion, disability, sex, sexual orientation, gender identity, national origin, age, genetic characteristics, or any other protected status. Our commitment is to maintain an inclusive and diverse workforce where everyone has the opportunity to succeed.

Quality Assurance & Data Analyst

<h2>The Company</h2>Motor Oil Hellas (MOH) is committed to be a leader in the petroleum refining, energy and utilities business thus providing the region that it serves with a reliable and affordable supply of energy. Through its evolution MOH is now considered as one of the major contributors to the domestic economy and a key market player in the region. The extraordinary success that MOH has achieved can be largely attributed to its Personnel. At MOH we strive to develop our people to their highest potential, through continuous education and assignment of challenging projects.<h2>Starting with the role:</h2>We are currently searching to hire an IT Network Engineer to join our team, in Marousi premises.&nbsp;<h2>During your day you will:</h2>• &nbsp; &nbsp;Performs preventive and corrective maintenance activities, ensuring the effective operations of IT Network and services&nbsp; • &nbsp; &nbsp;Implements changes and upgrades as well, following the change management process • &nbsp; &nbsp;Monitors connectivity and infrastructure availability, implementing relevant KPIs • &nbsp; &nbsp;Provides technical support in the IT Infrastructure faults detections, identifications and resolutions&nbsp; • &nbsp; &nbsp;Contributes to the transition from the traditional practices to hybrid environments and practices&nbsp; • &nbsp; &nbsp;Monitors and tests service performance for potential bottlenecks and identifies possible solutions&nbsp; • &nbsp; &nbsp;Measures and analyze traffic metrics to establish performance and capacity baselines&nbsp; • &nbsp; &nbsp;Proceeds with vendor, outsourcers and contractors’ management to secure network infrastructure and services deliveries&nbsp;<h2>What you need to stand out:</h2>• &nbsp; &nbsp;Bachelor’s degree in Computer Science, Informatics or a related discipline • &nbsp; &nbsp;Master's degree in Computer Science focused on IT Infrastructure or Networking will be considered as a plus&nbsp; • &nbsp; &nbsp;5 years previous experience on IT Networking landscape• &nbsp; &nbsp;Good knowledge of Network Security, Cisco &amp; Fortinet NGFW&nbsp;• &nbsp; &nbsp;Previous experience leveraging networking with third-party Cloud service providers (IaaS, PaaS, and SaaS)&nbsp; • &nbsp; &nbsp;Experienced in Cloud platforms, focusing on MS Azure and AWS • &nbsp; &nbsp;Certification on CCNA/CCNP will be considered an asset • &nbsp; &nbsp;Strong communication skills both in Greek and English • &nbsp; &nbsp;Proficient use of MS Office tools

IT Network Engineer (M8)

<h2></h2>Motor Oil Hellas (MOH) is committed to be a leader in the petroleum refining, energy and utilities business thus providing the region that it serves with a reliable and affordable supply of energy. Through its evolution MOH is now considered as one of the major contributors to the domestic economy and a key market player in the region. The extraordinary success that MOH has achieved can be largely attributed to its Personnel. At MOH we strive to develop our people to their highest potential, through continuous education and assignment of challenging projects.&nbsp;We are currently searching to hire a SAP Analyst (PS/PM/SM) to join our team, in Marousi premises.<h2>Main Responsibilities</h2><ul><li>Evaluates the impact of business needs, on the systems of the organization</li><li>Prepares descriptions for user’s needs, program functions, and analyses the steps to develop or modify computer programs</li><li>Reviews and supports requested system modifications, while develops detailed specifications for new implementations</li><li>Upgrades application and resolves issues that occurs, maintaining the group’s systems</li><li>Prepares technical reports, memoranda, and instructional manuals as documentation of program development</li><li>Coordinates the workflow, including the program development, testing, installation and modification</li><li>Communicates system changes across the business and supports the user’s training</li><li>Supports the relevant ERP applications ensuring the integrity of the solutions for the group</li></ul><h2>Main Qualifications</h2><ul><li>Bachelor’s degree in Computer Science or a related discipline</li><li>3 years previous experience as a SAP analyst in PS, PM, SM modules</li><li>Previous experience in SAP R/3, ECC and SAP S/4 HANA environments</li><li>Previous experience in manufacturing environments</li><li>Strong communication skills both in Greek and English</li><li>Proficient use of MS Office tools</li></ul><h2>Key skills/attributes</h2><ul><li>Communication &amp; interpersonal skills</li><li>Analytical thinking &amp; problem-solving skills</li><li>Attention to detail</li><li>Flexibility and adaptability</li><li>Teamwork spirit and collaboration</li></ul>

SAP Analyst (PS/PM/SM) 1

As a Database Administrator, you will be a key member of our Technical Support Division, ensuring the high availability, security, and performance of our critical database systems. You will support and optimize MS SQL Server and Oracle databases, used by real-time payment services and financial infrastructure with nationwide impact. This role requires deep technical expertise, analytical thinking, and a commitment to operational excellence, within a high-performance and regulated environment.&nbsp;Responsibilities<ul><li>Database Administration: Ensure the reliable and efficient operation of mission-critical MS SQL Server and Oracle databases across production and non-production environments, supporting high-volume financial transactions with strict availability requirements.</li><li>Performance Optimization: Proactively analyze and fine-tune SQL queries, indexes, and overall database configurations, aiming for continuous performance enhancement and optimal resource utilization.</li><li>Automation &amp; Monitoring: Design, implement, and maintain automated workflows, scheduled jobs, and real-time monitoring tools that safeguard database health and contribute to operational resilience.</li><li>Backup &amp; Recovery: Develop and oversee robust backup, restore, high availability and disaster recovery processes to guarantee data integrity and business continuity, aligned with regulatory and internal RTO/RPO objectives.</li><li>Security &amp; Compliance: Apply security best practices, manage roles and access controls, and ensure all database environments meet compliance standards such as ISO 27001, GDPR, and CIS benchmarks.</li><li>Real-Time Troubleshooting: Rapidly identify, diagnose, and resolve performance issues or disruptions, ensuring real-time availability and reliability of critical services and payment infrastructures.</li></ul>Position Requirements<ul><li>Bachelor’s degree in Computer Science, Information Technology, or related field</li><li>Minimum 4 years of professional experience as a Database Administrator (DBA) working with MS SQL &amp; Oracle</li><li>Strong experience in query optimization, indexing, and database performance tuning</li><li>Hands-on experience with backup mechanisms, high availability, and disaster recovery strategies using MS SQL FCI and SQL Always ON</li><li>Solid understanding of database security best practices, global security standards and access control (ISO 27001, CIS, etc)</li><li>Experience in monitoring, alerting, and automation of database operations</li><li>Familiarity with cloud platforms (AWS, Azure, Google Cloud) and modern deployment models</li><li>Excellent command of the English language, both written and oral</li></ul>Required Knowledge, Skills, and Abilities<ul><li>Strong problem-solving and root cause analysis skills</li><li>Attention to detail and a mindset for high-quality, secure operations</li><li>Effective communication of technical concepts to non-technical stakeholders</li><li>Ability to work both independently and collaboratively in cross-functional teams</li><li>Familiarity with agile environments and continuous delivery pipelines is a plus</li></ul>Will be considered a plus<ul><li>Operating Systems: Hands-on experience with Windows Server operating systems, particularly in database hosting and administration environments</li><li>Other Databases: Working knowledge of PostgreSQL or similar relational database systems, demonstrating flexibility in managing diverse database technologies</li><li>Cloud Technologies: Familiarity with cloud-based database services (e.g. AWS RDS, Azure SQL, Google Cloud SQL), including migration, deployment, and monitoring of cloud-native or hybrid architectures</li><li>Data Warehouse: Experience in designing and maintaining data warehouse structures and processes to support historical data retention and business intelligence reporting</li><li>Real-Time Analytics: Ability to work with tools and platforms supporting real-time analytics, streaming data processing, or time-sensitive reporting use cases</li></ul>Why Would You Enjoy Working with Us?As a member of our team:<ul><li>You will be part of a mission-critical fintech company that plays a central role in digital payments in Greece</li><li>You will experience a work environment built on meritocracy, transparency, and recognition</li><li>You will participate in trainings, seminars, and certifications to continually enhance your technical and professional development</li><li>You will gain exposure to cutting-edge technologies, while working in one of the most critical infrastructure environments in the country</li></ul>What We Offer<ul><li>Competitive remuneration package</li><li>Private health &amp; life insurance plan for you and your family</li><li>Children allowances</li><li>Meal benefits</li><li>Hybrid working model</li><li>Training &amp; development opportunities</li><li>A stable, positive, and inclusive work environment</li></ul>

Database Administrator

Avax is seeking a Financial Analyst to join its Concessions and PPPs Business Unit.Responsibilities:<ul><li>Monitoring of the existing portfolio of the Group</li><li>Analysis and reporting on the financial performance of projects</li><li>Investment and business plans analysis</li><li>Market research and competition analysis</li><li>Participation in the bidding process of new projects</li><li>Participation in the financial closing process</li></ul>Qualifications:<ul><li>Bachelor’s degree in Business, Finance or Engineering</li><li>MBA or an MSc in Finance will be considered an asset</li><li>Financial modelling experience will be considered a strong asset</li><li>Highly organized and responsible</li><li>Interested in developing their skills and embarking on a career in Project Finance</li><li>Flexible to travel and work for shorter or longer periods abroad</li><li>Fluent in spoken and written Greek and English</li></ul>

Financial Analyst

At Cenergy Holdings, we don’t just follow progress, we shape it.&nbsp;Through our companies, Hellenic Cables and Corinth Pipeworks, we develop innovative cable and steel pipe solutions that support critical energy infrastructure worldwide.&nbsp;We deliver energy. We pave the way to success.&nbsp;Discover a work environment that:<ul><li>Supports your professional growth through continuous training, skill development and internal career opportunities, empowering you to reach your full potential.</li><li>Gives purpose to your work, as you contribute to projects that connect continents and accelerate the energy transition, acting as a channel toward a sustainable future.</li><li>Enables you to make a real impact, collaborating with people who share a passion for innovation, technological advancement, and sustainable development, delivering value in every connection.</li></ul>&nbsp;Together for the future of energy!&nbsp;We are seeking a skilled&nbsp;SAP ABAP Developer to support the development and maintenance of custom SAP solutions across various modules. The role involves working closely with functional teams to deliver high-quality technical solutions that align with business needs. Experience with SAP S/4HANA is beneficial but not mandatory.Responsibilities:&nbsp;<ul><li>Develop and maintain ABAP programs, reports, interfaces, enhancements, and forms .</li><li>Customize SAP standard applications using user exits, BADIs, BAPIs, and enhancement frameworks.</li><li>Collaborate with functional consultants to understand business requirements and translate them into technical specifications.</li><li>Support integration projects using IDOCs, RFCs, and APIs.</li><li>Conduct unit testing and assist with user acceptance testing (UAT).</li><li>Maintain technical documentation and ensure adherence to development standards.</li><li>Participate in SAP upgrades and contribute to S/4HANA migration activities as needed.</li></ul>Requirements:&nbsp;<ul><li>Bachelor’s degree in Computer Science, Information Systems, or related field.</li><li>Minimum of 5 years of hands-on experience in SAP ABAP development.</li><li>Proficiency in ABAP Objects, ALV, Smartforms, and SAP Scripts.</li><li>Familiarity with SAP module integration (SD, MM, FI, PP).</li><li>Exposure to SAP S/4HANA development (e.g., CDS views, OData services) is a plus.</li><li>Strong debugging and performance optimization skills.</li><li>Excellent communication and problem-solving abilities.</li></ul>Preferred Experience<ul><li>Experience in manufacturing industries.</li><li>Knowledge of SAP Fiori/UI5 and SAP Gateway.</li></ul>The Company Offers:&nbsp;<ul><li>Α unique opportunity to thrive in one of the pioneering companies in cable and steel pipe&nbsp;manufacturing</li><li>Competitive remuneration package</li><li>Life &amp; Health lnsurance Plan</li><li>Additional Bonus, based on results</li></ul>

SAP ABAP DEVELOPER (3636)

As part of its ongoing commitment to enhancing the quality of its services, the IASO Group is looking to expand its team with a Clinical Applications &amp; Business Systems Specialist.&nbsp;In this role, you will provide first- and second-level application support, assist clinical and administrative users, and contribute to a variety of digital transformation projects.Key Responsibilities<ul><li>Provide 1st &amp; 2nd level support for clinical and business applications.</li><li>Support and train end users across clinical, diagnostic, and administrative departments.</li><li>Ensure stable operation of HIS/EMR, LIS, RIS, and PACS systems.</li><li>Resolve incidents, service requests, and system issues.</li><li>Perform functional and basic technical configurations.</li><li>Propose improvements to system functionality and workflows.</li><li>Coordinate with internal and external IT teams across multiple sites.</li><li>Participate in application rollouts, upgrades, and digital transformation projects.</li><li>Gather business and clinical requirements and support UAT and go-live activities.</li><li>Assist in creating user documentation and training materials.</li></ul>Required Qualifications<ul><li>Bachelor’s degree in IT, Computer Science, Health Informatics, or related field.</li><li>1–3 years of experience in application support or healthcare IT.</li><li>Knowledge of healthcare information systems (HIS/EMR, LIS, RIS, PACS).</li><li>Strong troubleshooting and analytical skills.</li><li>Good communication skills and ability to work in a team.</li></ul>Preferred&nbsp; Qualifications<ul><li>Experience in Healthcare IT environments (hospital, clinic, diagnostic center).</li><li>Knowledge of HL7, interoperability, and system integrations.</li><li>Experience with ERP systems (e.g., SAP or similar platforms).</li><li>Experience with Electronic Health Record platforms.</li><li>Familiarity with Microsoft 365.</li><li>Strong communication skills and professional demeanor.</li><li>&nbsp;Integrity, discretion, and a collaborative mindset.</li></ul>&nbsp;What We Offer<ul><li>A modern and well-structured work environment with stable career growth prospects.</li><li>&nbsp;Continuous training and opportunities for professional development.</li><li>Work in a modern healthcare digital transformation environment.</li><li>Group insurance and healthcare coverage.</li><li>A competitive compensation package.</li></ul>

CLINICAL APPLICATIONS & BUSINESS SYSTEMS SPECIALIST

You will be part of the IT infrastructure engineering team that is responsible for designing and developing scalable, maintainable, highly available system architectures that meet business objectives and SLAs.&nbsp;Responsibilities:&nbsp;<ul><li>Support and maintain On-Prem and Azure infrastructure</li><li>Demonstrate expert knowledge of Virtualization and Cluster administration (Vmware and Hyper-V) as well as Azure Technologies including Azure Virtual Machines, Azure Virtual Networking, Azure Monitoring, Azure Arc.</li><li>Enterprise directory and identity solutions (Active Directory, AzureAD , Azure Authentication, Single sign-on, MFA, identity management)</li><li>Demonstrate in Depth understanding and experience of the Office 365 Platform</li><li>Administer, deploy and support MS Defender, Bitlocker, MDM via Microsoft inTune</li><li>Manage centralized administration and integration of central infrastructure and endpoint services such as Antivirus, OS deployment, software installation, inventory, patching and routine maintenance.</li><li>Evaluate existing systems and provide technical direction to IT support staff</li><li>Participate in capacity planning for IT infrastructure</li><li>Plan ahead for necessary hardware or software upgrades to support system growth</li><li>Manage and maintain critical infrastructure, such as Storages, NAS, Hosts</li><li>Manage user accounts and assets, assign and update security restrictions on the network according to&nbsp;security policies</li></ul>Qualifications:&nbsp;<ul><li>Bachelor’s degree in Information Technology is preferred, or a combination of education, training and experience to provide the required knowledge, skills, and abilities</li><li>5+ years of experience in IT engineering with Microsoft technologies and 3+ years of experience in Azure cloud environments</li><li>Proven expertise and experience in administering MS HyperV and VmWare Clusters</li><li>Hands-on experience architecting and deploying Microsoft Azure environments, including hybrid scenarios, optimizing cost/capacity ratios, proper monitoring, scaling, implementing, and validating database &amp; DR scenarios</li><li>Technical expertise in Azure infrastructure support, including networking, virtualization, identity, security, and storage</li><li>Strong knowledge on HP and Dell Servers, Storages and SAN Switches</li><li>Basic Network Switching and Firewalls understanding</li><li>Zerto DR Solutions and/ or Veeam Backup and Replication knowledge is a plus</li><li>SQL Server in HA (Availability Zones) and Load Balancers knowledge is a plus</li><li>Basic Knowledge of a factory – production facility infrastructure with IT and OT environment (Perdue model) is a plus</li><li>Experience with configuration management technologies such as PowerShell, Azure CLI, and ARM Templates</li><li>Good Knowledge of Security Best Practices</li><li>Experience working within a compliance environment desirable. Familiarity with ISO 27001 is a plus</li><li>Server Administration and Virtualization Certifications such as MCSA, MCSE, MCITP will be highly appreciated</li><li>Cloud Computing Certifications like AZ-104, AZ-801, MD-101 is a plus</li><li>Excellent English communication skills</li><li>Advanced organizational and communication skills, coupled with the ability to manage projects of varying length</li><li>Ability to multi-task and adapt to changes quickly</li><li>Ability to work in a team and communicate effectively</li></ul>The Company Offers:&nbsp;<ul><li>Α unique opportunity to thrive in one of the pioneering companies in cable manufacturing</li><li>Competitive remuneration package</li><li>Life &amp; Health lnsurance Plan</li><li>Additional Bonus, based on results</li></ul>

IT SYSTEMS & CLOUD ENGINEER (3183)

We’re looking for an Indirect Spend Procurement Specialist to join our dynamic procurement team. In this role, you’ll lead sourcing and procurement activities across key indirect categories — such as Sales &amp; Marketing, Facility Management and IT. You will be &nbsp;responsible for optimizing supplier performance, driving cost efficiencies, and ensuring that procurement strategies align with the company’s overall business objectives, reporting to Country Procurement Manager.Responsibilities:<ul><li>Lead strategic sourcing and procurement initiatives for assigned indirect categories, ensuring alignment with organizational goals and objectives.</li><li>Participate in cross-functional teams and projects to support organizational initiatives and/or drive continuous improvement in procurement practices.</li><li>Collaborate closely with internal stakeholders, including commercial, operations, finance, and supply chain teams, to align procurement strategies with business needs and customer requirements.</li><li>Analyze market trends, supplier capabilities, and conduct spend analysis using data-driven assessments to get deep insight in cost structures, identify opportunities for cost savings, value generation, and process efficiencies.</li><li>Manage and optimize suppliers’ database, build relationships that generate long-term value for both Ayvens and the supplier in alignment with the country and group procurement strategies.</li><li>Negotiate contracts, pricing agreements, and service level agreements (SLAs) with suppliers to ensure terms and conditions according to the strategic priorities of the organization.</li><li>Manage supplier contracts throughout the contract lifecycle, including drafting, reviewing, and negotiating contract terms and conditions. Monitor supplier performance against key performance indicators (KPIs) and contractual obligations, taking proactive measures to address issues and drive improvements. Support the introduction of new processes, tools and systems within the procurement team and advise internal customers on procurement methods, processes and application of guidelines</li><li>Ensure &amp; follow-up actions regarding compliance and audit</li><li>Ensure compliance with contract requirements, terms, and conditions, and enforce contractual obligations to safeguard the organization's interests.</li><li>Collaborate with legal, finance, and other relevant stakeholders to mitigate contract risks and ensure contractual compliance.</li></ul>Qualifications and skills:<ul><li>Bachelor’s degree in Business Administration, Supply Chain Management, Procurement, or related field</li><li>Minimum 3 years of experience in procurement, strategic sourcing of Indirect Spend Categories</li><li>Demonstrated expertise in supplier relationship management, contract negotiations, and procurement best practices.</li><li>Strong analytical skills with the ability to analyze data, identify trends, and make data-driven decisions.</li><li>Excellent negotiation, communication, and interpersonal skills, with the ability to build and maintain effective relationships with internal and external stakeholders demonstrating a customer centric mindset.</li><li>High level of integrity and ability to explicitly demonstrate a professional approach in all supplier interactions and meet highest ethical standards.</li><li>Proficiency in procurement software, ERP systems, and Microsoft Office Suite.</li><li>Excellent knowledge of English language (written and oral)</li></ul>

Indirect Spend Procurement Specialist

&nbsp;Our People, Our Energy!&nbsp;<h2>The Company</h2>MORE (Motor Oil Renewable Energy)&nbsp;is a subsidiary company of the&nbsp;Motor Oil Group&nbsp;and is dynamically active in the field of clean energy production &amp; management. MORE’s vision is, through the innovative development of its units and services, to produce more clean energy, and create more alternatives for a sustainable future for all. Having as guarantee the credibility and confidence inspired by the Motor Oil Group’s name, as well as the stability and financial health, MORE dares and invests, looking to the future. We strive to develop our people to their highest potential, through continuous learning and assignment of challenging projects.At&nbsp;Motor Oil Group, our people are our energy!We support the Greek economy with exports to over 75 countries, thousands of employees, and continuous new investments. We work together to shape the future of energy and we focus on developing and empowering our people, cultivating their talents that will shape our future journey towards the energy transition.<h2>Starting with the role:</h2>Currently we are searching to hire a&nbsp;Control Room Operator who will ensure the safe, continuous, and efficient remote monitoring and control of renewable energy assets—including Wind, Solar, Hydro, and Battery Energy Storage Systems (BESS)—by overseeing plant operations and dispatch commands from the RES aggregator, thereby maximizing performance and reliability.<h2>During your day you will:</h2><ul><li>Monitor and control Wind, Solar, Hydro, and BESS installations remotely using SCADA and other centralized platforms to ensure uninterrupted and efficient operation.</li><li>Categorize event logs and issue work orders and service notifications.</li><li>Supervise the real-time dispatching of control commands issued by the RES aggregator, ensuring compliance and prompt execution.</li><li>Analyze real-time and historical operational data to identify anomalies, equipment faults, and performance trends.</li><li>Log faults and coordinate troubleshooting, collaborating closely with field technicians and maintenance teams.</li><li>Support the commissioning and integration of new renewable and BESS projects into the remote monitoring platform.</li><li>Develop and maintain standard operating procedures (SOPs), predictive maintenance workflows, and automated control strategies.</li><li>Use weather data and forecasts to assist in operational planning and performance optimization.</li><li>Prepare and distribute regular operational reports and incident summaries.</li></ul><h2>What you need to stand out:</h2>&nbsp;<ul><li>Diploma of Electrical studies (preferably Technological Institution)</li><li>2 years of work experience (experience in a Control Room and/or in Renewable Energy is considered an additional advantage)</li><li>Understanding of Renewable Energy and BESS monitoring systems</li><li>Familiarity with CMMS systems (work orders).</li><li>Fluency in English (verbal and written)</li><li>Willingness to work in rotating shifts as the operation moves toward 24/7 coverage</li><li>Strong teamwork and communication skills</li></ul>&nbsp;&nbsp;Our Compass is the #ACTION#A_uthenticity#C_ompassion#T_eamwork#I_ntegrity#O_wnership#N_ever giving up&nbsp;&nbsp;What gives us energy:<ul><li>Friendly and fast paced environment, being always at the heart of the #action</li><li>Continuous learning to empower our teams</li><li>Career Development opportunities across the Motor Oil Group</li><li>Competitive compensation package</li></ul>&nbsp;&nbsp;*We @Motor Oil Group are an equal opportunity employer.Our hiring decisions are based solely on qualifications, merit, and business needs. We recruit, employ, train, and promote individuals without regard to race, color, religion, disability, sex, sexual orientation, gender identity, national origin, age, genetic characteristics, or any other protected status. Our commitment is to maintain an inclusive and diverse workforce where everyone has the opportunity to succeed.&nbsp;

Control Room Operator

Currently we are searching to hire a&nbsp;Head of&nbsp;Licensing who will be responsible &nbsp;for leading a multidisciplinary team , ensuring all renewable energy projects comply with permitting, environmental and regulatory frameworks.<h2>During your day you will:</h2><ul><li>Lead and develop a team of experienced Engineers by setting priorities, allocating resources effectively, defining KPIs and ensuring timely, high-quality delivery of all permitting and licensing activities.</li><li>Act as &nbsp;the primal liaison with national and regional authorities, environmental agencies and grid operators to secure permits and resolve regulatory challenges efficiently.</li><li>Ensure full environmental compliance across the operating portfolio by coordinating with O&amp;M teams on the implementation and update of Environmental Terms Approval and monitoring obligations.</li><li>Monitor legislative, planning and grid-policy developments and advise management on their strategic impact on the company’s project portfolio.</li><li>Define and approve scope of work, budgets and performance indicators for external consultants to ensure effective, cost-efficient technical and permitting support.</li><li>Improve internal permitting and licensing processes by developing standardized procedures, document templates and reporting tools that promote transparency and auditability.</li><li>Recommend operational improvements, including staffing levels, recruitment priorities and technology upgrades, to maintain a high-performing permitting function</li></ul><h2>What you need to stand out:</h2><ul><li>Bachelor’s in Engineering, Environmental Science, Spatial/Urban &nbsp;Planning or related field</li><li>Master’s degree in Renewable-Energy Development, Environmental Management or Energy Policy is considered a plus.</li><li>Minimum 10 years of experience in leading permitting and early-stage development activities for RES projects</li><li>Proven &nbsp;track record in assessing project feasibility, identify permitting and grid risks, structure development timelines and drive projects to investment decision stage.</li><li>Strong knowledge of national and EU planning, environmental and grid-connection frameworks, including permitting pathways and regulatory approval processes</li><li>Demonstrated leadership and people management experience, with the ability to build, motivate, and develop high-performing teams.Excellent analytical, communication and decision-making skills, with the ability to operate effectively in complex regulatory environments.</li><li>Ability to travel</li></ul>&nbsp;

Head of Development & Licensing

&nbsp;Our People, Our Energy!&nbsp;<h2>The Company</h2>MORE (Motor Oil Renewable Energy)&nbsp;is a subsidiary company of the&nbsp;Motor Oil Group&nbsp;and is dynamically active in the field of clean energy production &amp; management. MORE’s vision is, through the innovative development of its units and services, to produce more clean energy, and create more alternatives for a sustainable future for all. Having as guarantee the credibility and confidence inspired by the Motor Oil Group’s name, as well as the stability and financial health, MORE dares and invests, looking to the future. We strive to develop our people to their highest potential, through continuous learning and assignment of challenging projects.At&nbsp;Motor Oil Group, our people are our energy!We support the Greek economy with exports to over 75 countries, thousands of employees, and continuous new investments. We work together to shape the future of energy and we focus on developing and empowering our people, cultivating their talents that will shape our future journey towards the energy transition.<h2>Starting with the role:</h2>Currently we are searching to hire a Technical Support Engineer who will be the primary technical liaison for customers interconnecting their renewable energy assets to our Virtual Power Plant (VPP) platform. Provide expert technical assistance, troubleshoot connection issues, and ensure smooth integration between customer systems and our aggregator platform, enabling reliable and optimized renewable energy aggregation. This role will also support our internal operations and maintenance teams by providing technical guidance and problem-solving expertise related to VPP connectivity and system performance.<h2>During your day you will:</h2><ul><li>Provide timely and effective technical support to customers regarding their interconnection to the VPP platform.</li><li>Assist customers with onboarding, configuration, and integration of their renewable energy assets (solar, wind, storage, etc.) into the RES aggregator platform.</li><li>Diagnose and resolve technical issues related to communication protocols, data exchange, telemetry, and control commands between customer equipment and the VPP.</li><li>Collaborate with internal teams (engineering, operations, IT) to escalate and resolve complex technical problems.</li><li>Provide technical support and troubleshooting assistance to the internal operations and maintenance (O&amp;M) teams regarding VPP interconnection, communication issues, and system diagnostics.</li><li>Support O&amp;M teams in analyzing system performance data, resolving operational incidents, and optimizing connectivity to ensure platform reliability.</li><li>Develop and maintain documentation including troubleshooting guides, FAQs, and onboarding procedures for customers and internal teams.</li><li>Monitor system performance and alert customers and internal teams proactively on potential issues impacting their interconnection.</li><li>Support training sessions and webinars to educate customers and internal teams on platform capabilities and best practices.</li><li>Continuously update technical knowledge related to VPP technologies, communication standards, and renewable energy systems.</li></ul><h2>What you need to stand out:</h2><ul><li>Bachelor’s degree in electrical engineering, Renewable Energy, Computer Science, or a related technical field (or equivalent experience)</li><li>Master Degree in related fields will be considered an asset</li><li>2 years of experience in technical support or engineering roles within the energy, utilities, or renewable energy sectors preferred</li><li>Experience with SCADA, energy management systems (EMS), or DERMS platforms.</li><li>Knowledge of cloud platforms and IoT architecture will be considered a plus.</li><li>Familiarity with cybersecurity best practices in energy systems connectivity.</li><li>Fluency in English (verbal and written)</li><li>Proficient in all MS Office software especially Word, Excel, Power Point</li><li>Accountability and Reliability&nbsp;</li></ul>&nbsp;&nbsp;Our Compass is the #ACTION#A_uthenticity#C_ompassion#T_eamwork#I_ntegrity#O_wnership#N_ever giving up&nbsp;&nbsp;What gives us energy:<ul><li>Friendly and fast paced environment, being always at the heart of the #action</li><li>Continuous learning to empower our teams</li><li>Career Development opportunities across the Motor Oil Group</li><li>Competitive compensation package</li></ul>&nbsp;&nbsp;*We @Motor Oil Group are an equal opportunity employer.Our hiring decisions are based solely on qualifications, merit, and business needs. We recruit, employ, train, and promote individuals without regard to race, color, religion, disability, sex, sexual orientation, gender identity, national origin, age, genetic characteristics, or any other protected status. Our commitment is to maintain an inclusive and diverse workforce where everyone has the opportunity to succeed.

Network Maintenance Specialist (M9)

HELLENIC CABLES S.A.&nbsp;is seeking a&nbsp;Project Manager&nbsp;to join our dynamic &amp; fast growing Project Management Office in Marousi. As a Project Manager, you will possess full authority and accountability for the project, overseeing and controlling all aspects to ensure successful delivery within the approved budget and schedule.Responsibilities&nbsp;<ul><li>Coordinate internal resources and third parties/vendors for the flawless execution of projects</li><li>Ensure that all projects&nbsp;are delivered&nbsp;on-time, within scope and within budget</li><li>Developing project scopes and objectives, involving all relevant stakeholders and ensuring technical feasibility</li><li>Ensure resource availability and allocation</li><li>Develop a detailed project plan to track progress</li><li>Use appropriate verification techniques to manage changes in project scope, schedule and costs</li><li>Measure project performance using appropriate systems, tools and techniques</li><li>Report and escalate to management as needed</li><li>Manage the relationship with the client and all stakeholders</li><li>Perform risk management to&nbsp;minimize&nbsp;project risks</li><li>Establish and maintain relationships with third parties/vendors</li><li>Create and maintain comprehensive project documentation</li></ul>Requirements&nbsp;<ul><li>Degree in Electrical/Mechanical/Civil Engineering</li><li>Relevant working experience</li><li>Strong organization skills to prioritize workload</li><li>Strong analytical skills to evaluate problems/opportunities and drive cost-effective solutions</li><li>Effective interpersonal, communication and teamwork skills</li><li>Good mathematical ability</li><li>Results and action oriented</li><li>Fluent in English</li><li>Fluent in German will be consider an asset</li></ul>The Company Offers&nbsp;<ul><li>A unique opportunity to thrive in one of the pioneering companies in cable manufacturing</li><li>Competitive remuneration package</li><li>Life &amp; Health Insurance Plan</li><li>Additional Bonus, based on results</li></ul>

PROJECT MANAGER (2174)

We are looking for a highly motivated and creative individual to join our BID team.If you are methodical, business minded and have experience in the bid submission procedure we want to hear from you.As a Bidding Specialist, you will be responsible for the company’s timely and compliant participation in tendering procedures in both the public and private sectors, including those conducted by European Union bodies and clients of international organizations.&nbsp;Key&nbsp;ResponsibilitiesThe ideal candidate will become part of the BID team of OTE who will be responsible for:<ul><li>Analysis of requirements outlined in the call for tenders.</li><li>Cooperation with internal stakeholders in the preparation of technical and commercial part of the tender.</li><li>Cooperation with the legal department to ensure full compliance with relevant legal and regulatory requirements.</li><li>Cooperation with external parties in the case of submission of a joint tender.</li><li>Tender Submission using customer platforms.</li><li>Εnd-to-end management of the tendering process until contract award.</li></ul>&nbsp;Required Skills<ul><li>More than four (4) years of experience in the preparation and submission of tenders to large accounts of the public and private sector.</li><li>More than three (3) years of experience in the preparation and submission of bids in EU and International organizations.</li><li>In-depth knowledge of the relevant legislative framework for public and European tenders.</li><li>Excellent knowledge of ESIDIS, CosmoOne, and EU platforms.</li><li>Ability to work effectively under strict deadlines.</li><li>Excellent communications skills (verbal and written).</li><li>Ability to establish relationships of trust with partners.</li><li>Ability to lead and work effectively in a virtual team environment.</li><li>English Language Certification at least B2 (Lower) level.</li></ul>&nbsp;&nbsp;What we offerAt OTE Group, we recognize and reward every effort without discrimination, through a wide range of benefits and programs for our people:&nbsp;Your benefits·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Competitive remuneration package·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Cafeteria benefits·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Company Mobile &amp; Device Subsidies·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Fixed telephony, Internet &amp; COSMOTE TV Packages·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Modern working environment, working laptop only&nbsp;Your balance·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Flexible working arrangements·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Private insurance for employees and their family members·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Family Care: Maternity, childbirth and parental leave to care for children, above the minimum required by law. Provided equally to working mothers &amp; fathers&nbsp;Your wellness·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Health, safety &amp; wellness programs: Exercise &amp; Wellness Platform “The Coach”·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Wellness and sports activities, dietician appointments, medical check-ups, etc.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; OTE Group psychological service&nbsp;Your developmentWe foster an empowering culture, encouraging our people to seize every opportunity to learn with the goal to achieve personal development, through:&nbsp;·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Unlimited access to digital learning platforms Percipio &amp; Coursera·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Various f2f custom made learning academies·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Talent &amp; rotation programs&nbsp;Your On-boarding·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Virtual new hire pre-boarding &amp; onboarding program·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; A buddy to support you in the first months working with us

Bidding Specialist

Currently, we are searching to hire a&nbsp;Pricing Executive, to join our team.&nbsp;<h2>During your day you will:</h2><ul><li>Develop comprehensive pricing strategies for all products and services to optimize sales and profitability across both physical and digital sales channels</li><li>Conduct thorough analysis of external factors, including competitive pricing and market trends, alongside internal data, to guide strategic pricing decisions</li><li>Collaborate with sales, marketing and finance teams to ensure pricing strategies are aligned with brand positioning and business goals&nbsp;</li><li>Collaborate with the sales &amp; operations team to ensure the effective implementation of pricing strategies across all points of sale</li><li>Utilize pricing software and analytics to identify opportunities for price adjustments and improvements</li></ul><h2>What you need to stand out:</h2><ul><li>Degree in Business Administration, Finance, Marketing or a related field</li><li>Postgraduate studies will be considered a plus</li><li>At least 5 years of experience in pricing, data analysis, or a related role within the retail or e-commerce industry</li><li>Proficiency in data analysis tools and software such as Tableau, Power BI</li><li>Strong understanding of pricing strategies and their financial impact</li><li>Comprehensive understanding of retail industry trends and competitive market dynamics</li><li>Proficiency in Microsoft Office and particularly in Excel</li><li>Verbal and written communication skills both in Greek and English</li></ul>Key skills/attributes:<ul><li>Communication &amp; interpersonal skills &nbsp;</li><li>Analytical thinking &amp; problem-solving skills&nbsp;</li><li>&nbsp;Attention to detail&nbsp;</li><li>&nbsp;Flexibility and adaptability</li><li>Teamwork spirit and collaboration</li></ul>

Pricing Executive

We are seeking a SAP&nbsp;Financials Analyst&nbsp;to join our team.&nbsp;Location: Maroussi<h2>Κύριες Αρμοδιότητες Ρόλου</h2><ul><li>Assess the impact of evolving financial business needs on systems and drive improvements</li><li>Document user requirements, system functionalities, and development steps for program changes</li><li>Review and approve system change requests, develop detailed implementation specifications, and communicate changes across all levels</li><li>Upgrade application systems and resolve issues to ensure stability post-implementation</li><li>Prepare technical reports, documentation, and manuals to support program development</li><li>Coordinates work of others to develop, test, install and modify programs&nbsp;</li><li>Provide support for SAP Financial Applications, ensuring solution integrity across Motor Oil Group companies</li></ul><h2>Κύρια Προσόντα</h2><ul><li>Bachelor’s degree in Financials, Economics or Computer&nbsp;Science, or related discipline</li><li>Minimum 3 years previous experience as&nbsp;a&nbsp;Financial&nbsp;Analyst&nbsp;in SAP R/3, ECC and S/4HANA&nbsp;environments</li><li>Knowledge in SAP Financials&nbsp;Applications such as Financial Accounting (GL, AP, AR, AA), Controlling (Cost Center Accounting, PA, PC),&nbsp;MyData, RE-FX, Treasury, Cash Flow</li><li>Fluent in English and Greek, both written and spoken</li></ul><h2>Επιπλέον Χαρακτηριστικά</h2>• Communication &amp; interpersonal skills • Analytical thinking &amp; problem-solving skills • Attention to detail • Flexibility and adaptability • Teamwork spirit and collaboration

SAP Energy Applications Specialist (M8) 1

Currently, we are searching to hire a&nbsp;GL Accountant to handle general ledger accounting and tax compliance, ensuring accurate financial reporting and adherence to tax regulations.<h2>During your day you will:</h2><ul><li>Maintain and reconcile the general ledger accounts, ensuring accuracy and completeness of financial data.</li><li>Prepare and post journal entries, including accruals, prepayments, and adjustments.</li><li>Conduct month-end and year-end closing activities, ensuring timely and accurate financial reporting.</li><li>Prepare and files tax returns, including sales tax, VAT, income tax, and ensures compliance with all relevant tax regulations.</li><li>Monitor changes in tax laws and regulations and assesses their impact on the company.</li><li>Prepare financial statements reports, including balance sheets, income statements, and cash flow statements under Greek GAAP and IFRS.</li><li>Ensure financial reports comply with accounting standards and company policies.</li><li>Assist with internal and external audits by providing necessary documentation and explanations.</li><li>Implement audit recommendations and ensures compliance with internal controls.</li></ul>&nbsp;<h2>What you need to stand out:</h2><ul><li>Bachelor’s degree in Accounting or Finance.</li><li>MBA or master’s degree with relevant specialization would be considered a plus.</li><li>3-5 years of experience in general ledger accounting and tax compliance, preferably within the retail industry.</li><li>Sound knowledge of retail accounting.</li><li>Strong understanding of accounting principles and tax regulations.</li><li>Working knowledge of SAP functionalities and processes.</li><li>Excellent communications skills both verbal and written, in Greek and English languages.</li><li>Proficiency in using Microsoft Office Suite (Word, Excel, PowerPoint, etc).</li><li>Analytical thinking.</li><li>Team player.</li><li>Organizational &amp; time management skills&nbsp;</li></ul>&nbsp;&nbsp;&nbsp;Our Compass is the #ACTION#A_uthenticity#C_ompassion#T_eamwork#I_ntegrity#O_wnership#N_ever giving up&nbsp;&nbsp;What gives us energy:<ul><li>Friendly and fast paced environment, being always at the heart of the #action</li><li>Continuous learning to empower our teams</li><li>Career Development opportunities across the Motor Oil Group</li><li>Competitive compensation package</li></ul>&nbsp;&nbsp;*We @Motor Oil Group are an equal opportunity employer.Our hiring decisions are based solely on qualifications, merit, and business needs. We recruit, employ, train, and promote individuals without regard to race, color, religion, disability, sex, sexual orientation, gender identity, national origin, age, genetic characteristics, or any other protected status. Our commitment is to maintain an inclusive and diverse workforce where everyone has the opportunity to succeed.

GL Accountant

is seeking a&nbsp;Project Engineer&nbsp;to join our dynamic &amp; fast growing&nbsp;Project Management Office.As a Project Engineer, you will be a highly trained engineer with a proven history of project management. Moreover, you will need to have great communication &amp; negotiations skills, as well as the responsibility for maintaining Hellenic Cables standard of excellence and delivering projects with the utmost attention to safety and quality.Responsibilities:&nbsp;<ul><li>Coordinate and monitor the execution of High Voltage cable projects (onshore/offshore).</li><li>Communicate effectively with French-speaking clients, contractors, and partners (e.g. RTE-Pfisterer ).</li><li>Support project planning, documentation, and reporting in line with company and client standards.</li><li>Follow up on production, testing, logistics, and site installation activities.</li><li>Ensure compliance with contractual, technical, and HSE requirements.</li><li>Assist in preparing technical documentation, method statements, and progress reports.</li></ul>Requirements:&nbsp;<ul><li>University degree in Electrical, Mechanical, or Civil Engineering (or equivalent).</li><li>2–5 years of experience in project engineering or project management within the energy, cable, or construction sector.</li><li>Excellent command of French ( written and spoken) &amp; sufficient command of English ( written and spoken).&nbsp;</li><li>Strong communication and organizational skills.</li><li>Ability to work in an international, cross-functional environment.</li><li>Availability for short business trips abroad .</li></ul>Optional Qualifications:<ul><li>AutoCAD<ul><li>Experience in reviewing or modified technical drawings and performing measurements (optional).</li><li>Basic knowledge of MS Project, SAP, or similar project management tools.</li></ul></li></ul>The Company Offers:&nbsp;<ul><li>A unique opportunity to thrive in one of the pioneering companies in cable manufacturing</li><li>Competitive remuneration package</li><li>Life &amp; Health Insurance Plan</li><li>Additional Bonus, based on results</li></ul>If you want to be part of this journey and see your work connecting lives and communities, join us!

FRENCH SPEAKING PROJECT ENGINEER (3635)

HELLENIC CABLES S.A.&nbsp;&nbsp;is seeking a&nbsp;Project Scheduler&nbsp;to join our dynamic &amp; fast growing Project Management Office.&nbsp;As a&nbsp;Project Scheduler&nbsp;you will be responsible to ensure that a plan exists for the entire project cycle, from award to closure, providing effective planning oversight and control in order to minimize project failure, and promote timely task execution. Also you will ensure that all stakeholders are aware of the key milestones for the schedule, the time dependencies between the various work packages, the progress that has been made so far and any delays that have occurred or may occur in the future.Responsibilities:&nbsp;<ul><li>Supports the development of work package time plans working closely with Project Manager and Project Engineers</li><li>Measures of progress made</li><li>Conducts schedule forecasting</li><li>Contributes in development of overall project plan and of the definition of project’s milestones and resources</li><li>Supports the identification and management of overall project dependencies and ensures project deliverables stay on-time</li><li>Provides input on impact of changes to schedule</li><li>Performs critical path analysis for project</li><li>Contributes to project reporting on areas of schedule performance and dependency management to the client, the project team and PMO Director</li></ul>Qualifications:&nbsp;<ul><li>Very good knowledge of MS-project and Primavera P6 planning software</li><li>Degree in Engineering, University or Technical</li><li>Relevant working experience up to 2 years</li><li>Strong organization skills to prioritize workload</li><li>Strong analytical skills to evaluate problems/opportunities and drive cost-effective solutions</li><li>Effective interpersonal, communication and teamwork skills</li><li>Good mathematical ability</li><li>Results and action oriented</li><li>Fluent in English</li><li>Fluent in German will be consider an asset</li></ul>The Company Offers:&nbsp;<ul><li>A unique opportunity to thrive in one of the pioneering companies in cable manufacturing</li><li>Competitive remuneration package</li><li>Life &amp; Health Insurance Plan</li><li>Additional Bonus, based on results</li></ul>

PROJECT SCHEDULER (3230)

The Mobility Operations &amp; Replacement Services Specialist is a key member of Ayvens Mobility team, acting as a brand ambassador and ensuring a seamless, efficient, and customer-focused experience. This role combines operational excellence with exceptional service delivery, managing the full lifecycle of replacement and mobility solutions while driving continuous improvement and cost optimization.Key Responsibilities:<ul><li>Deliver world-class customer service by managing the replacement process end-to-end (requests in EBS, reservations, rental agreements, handling during and after rental) in compliance with Ayvens policies and procedures.</li><li>Respond promptly to all requests logged in the CRM system or received via calls and emails.</li><li>Allocate the right vehicle to reservations based on customer needs and cost efficiency.</li><li>Create and manage transfer requests in CRM, ensuring seamless execution.</li><li>Handle driver requests for replacement vehicles and manage related workflows.</li><li>Complete administrative tasks, including daily operational lists, to support departmental efficiency.</li><li>Ensure consistent alignment with external service partners (e.g., Rent-a-Car suppliers) to maintain high-quality, cost-efficient service.</li><li>Provide on-site support at the Mobility station, assisting customers and preparing rental agreements for vehicle pick-up.</li><li>Inspect returned vehicles and update their condition in the system.</li><li>Plan and organize the next day’s schedule for vehicle preparation and delivery to customers.</li><li>Communicate professionally via phone and email, ensuring a friendly and helpful approach.</li><li>Resolve customer issues and concerns using effective service techniques and escalate when necessary.</li><li>Monitor and manage complaint handling processes, ensuring timely resolution and customer satisfaction.</li><li>Analyze operational data (fleet utilization, idle time, service timelines, etc.) to support performance evaluation.</li><li>Gather and share customer feedback to identify improvement opportunities and enhance operational performance.</li><li>Participate in cross-functional projects to streamline processes, reduce operating costs, and enhance service consistency.</li><li>Meet all agreed SLAs and KPIs, both internal and external (including Commercial and Operations departments).</li><li>Maintain compliance with internal policies and operational standards.</li><li>Operate within Ayvens methodologies, challenge existing processes, and contribute to KPI-driven improvements.</li></ul>Key Skills &amp; Qualifications<ul><li>Bachelor’s degree in Business Administration, Automotive Engineering, Logistics, or related field.</li><li>Fluency in English (written and spoken)</li><li>2+ years of experience in mobility services, fleet management, automotive operations, or leasing industry.</li><li>Strong customer service orientation with excellent communication skills.</li><li>Ability to manage multiple tasks and prioritize effectively in a fast-paced environment.</li><li>Analytical mindset with a proactive approach to problem-solving and process improvement.</li><li>Familiarity with CRM systems and operational workflows is a plus.</li></ul>

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