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Η Ιδιωτική Γενική, Μαιευτική-Γυναικολογική &amp; Παιδιατρική Κλινική Α.E.,&nbsp;ζητά Διοικητικό Προσωπικό, συγκεκριμένα:Υπαλλήλους Γραφείου Λογιστηρίου ΑσθενώνΟι κάτοχοι των θέσεων θα προσφέρουν υπηρεσίες&nbsp;στο Λογιστήριο Ασθενών της Οικονομικής Διεύθυνσης του Νοσοκομείου ΜΗΤΕΡΑ, με ωράριο εργασίας σύμφωνα με πρόγραμμα κάλυψης λειτουργίας της Κλινικής.Οι υποψήφιοι πρέπει να διαθέτουν:Υπευθυνότητα, ακεραιότητα, ευελιξία και ικανότητα ομαδικής συνεργασίας.Καλή γνώση Αγγλικών &amp; χειρισμού&nbsp;Η/Υ. Προηγούμενη εμπειρία σε αντίστοιχες θέσεις ή/και θέσεις εξυπηρέτησης κοινού θα αξιολογηθούν θετικά.Οι ενδιαφερόμενοι καλούνται να στείλουν βιογραφικό σημείωμα στο e-mail:&nbsp;humanresources@mitera.gr&nbsp;ή μέσω fax στο 210-6869.465.

Υπαλλήλους Γραφείου Λογιστηρίου Ασθενών

The KYC Analyst &nbsp;is responsible for conducting the KYC Due Diligence: Initial Screening, Periodic Screening, Transaction Monitoring (TM) and Event Driven Reviews (EDRs). Responsibilities: • Assist Relationship Managers (RM) in the KYC research as part of the AML process • Serve as the main point of contact between Commercial Team and the AML Shared Service Center of the Ayvens Group (SSC). • Provide assistance/linkage between RM and SSC when required to help facilitate the CDD process • Liaise with clients to obtain necessary documents for KYC, where agreed with the RM • Provide quality check on documents provided by RM prior to being sent to the SSC • Update of the physical files in line with regulator’s and Ayvens' policy and electronic files • Provide quality check on documents provided by RM prior to being sent to the SSC Qualifications and skills: • University degree, preferably in Business Administration, Finance, Economics, or Information Systems• Minimum 2 years of relevant professional experience in banking, finance, or any similar activities • Fluency in English with both written and verbal communication• Knowledge of relevant KYC/AML/CFT regulations and best practices,• Strong analytical and research skills • Learning and Change agility • Digital literacy and tech savviness

KYC Analyst

The KYC Analyst (Fixed Term Contract) is responsible for conducting the KYC Due Diligence: Initial Screening, Periodic Screening, Transaction Monitoring (TM) and Event Driven Reviews (EDRs). Responsibilities: • Assist Relationship Managers (RM) in the KYC research as part of the AML process • Serve as the main point of contact between Commercial Team and the AML Shared Service Center of the Ayvens Group (SSC). • Provide assistance/linkage between RM and SSC when required to help facilitate the CDD process • Liaise with clients to obtain necessary documents for KYC, where agreed with the RM • Provide quality check on documents provided by RM prior to being sent to the SSC • Update of the physical files in line with regulator’s and Ayvens' policy and electronic files • Provide quality check on documents provided by RM prior to being sent to the SSC Qualifications and skills: • University degree, preferably in Business Administration, Finance, Economics, or Information Systems• Minimum 2 years of relevant professional experience in banking, finance, or any similar activities • Fluency in English with both written and verbal communication• Knowledge of relevant KYC/AML/CFT regulations and best practices,• Strong analytical and research skills • Learning and Change agility • Digital literacy and tech savviness&nbsp;

KYC Analyst (Fixed Term)

The Mobility Operations &amp; Replacement Services Specialist is a key member of Ayvens Mobility team, acting as a brand ambassador and ensuring a seamless, efficient, and customer-focused experience. This role combines operational excellence with exceptional service delivery, managing the full lifecycle of replacement and mobility solutions while driving continuous improvement and cost optimization.Key Responsibilities:<ul><li>Deliver world-class customer service by managing the replacement process end-to-end (requests in EBS, reservations, rental agreements, handling during and after rental) in compliance with Ayvens policies and procedures.</li><li>Respond promptly to all requests logged in the CRM system or received via calls and emails.</li><li>Allocate the right vehicle to reservations based on customer needs and cost efficiency.</li><li>Create and manage transfer requests in CRM, ensuring seamless execution.</li><li>Handle driver requests for replacement vehicles and manage related workflows.</li><li>Complete administrative tasks, including daily operational lists, to support departmental efficiency.</li><li>Ensure consistent alignment with external service partners (e.g., Rent-a-Car suppliers) to maintain high-quality, cost-efficient service.</li><li>Provide on-site support at the Mobility station, assisting customers and preparing rental agreements for vehicle pick-up.</li><li>Inspect returned vehicles and update their condition in the system.</li><li>Plan and organize the next day’s schedule for vehicle preparation and delivery to customers.</li><li>Communicate professionally via phone and email, ensuring a friendly and helpful approach.</li><li>Resolve customer issues and concerns using effective service techniques and escalate when necessary.</li><li>Monitor and manage complaint handling processes, ensuring timely resolution and customer satisfaction.</li><li>Analyze operational data (fleet utilization, idle time, service timelines, etc.) to support performance evaluation.</li><li>Gather and share customer feedback to identify improvement opportunities and enhance operational performance.</li><li>Participate in cross-functional projects to streamline processes, reduce operating costs, and enhance service consistency.</li><li>Meet all agreed SLAs and KPIs, both internal and external (including Commercial and Operations departments).</li><li>Maintain compliance with internal policies and operational standards.</li><li>Operate within Ayvens methodologies, challenge existing processes, and contribute to KPI-driven improvements.</li></ul>Key Skills &amp; Qualifications<ul><li>Bachelor’s degree in Business Administration, Automotive Engineering, Logistics, or related field.</li><li>Fluency in English (written and spoken)</li><li>2+ years of experience in mobility services, fleet management, automotive operations, or leasing industry.</li><li>Strong customer service orientation with excellent communication skills.</li><li>Ability to manage multiple tasks and prioritize effectively in a fast-paced environment.</li><li>Analytical mindset with a proactive approach to problem-solving and process improvement.</li><li>Familiarity with CRM systems and operational workflows is a plus.</li></ul>

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υπαλλήλους γραφείου λογιστηρίου ασθενών

ΜΗΤΕΡΑ

kyc analyst

Ayvens

kyc analyst (fixed term)

Ayvens

mobility operations & replacement services agent

Ayvens

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