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As a Spa Manager you will…<ul><li>Develop and execute wellness strategies</li><li>Work as a key member of the hotel leadership team to ensure that the SPA forms a fundamental part of the overall guest experience at the hotel</li><li>Review and ensure implementation of operating manual, policies and procedures, health and safety standards</li><li>Ensure the cleanliness and hygiene in work areas</li><li>Manage the Spa and team of therapists to reach set performance goals</li><li>Train staff members according to each therapy's protocol and ensures that these protocols are followed by everyone</li><li>Hold Revenue management for all Spa services and ensure Spa profitability</li><li>Correlate guest satisfaction – guest experiences - repeat guest to higher profitability</li><li>In consultation with the General Manager, determine wellness product grading for gym and spa (not limited to) advise on prioritization of renovations</li></ul>Entry Requirements:<ul><li>Previous Experience in a similar position within a Hotel environment</li><li>Knowledge of 5-star service standards</li><li>Effective application of spa staffing models</li><li>Proven ability to create and implement spa service menus</li><li>Knowledge of retail operations and inventory systems</li><li>Effective leadership skills and a strong work ethic</li><li>Efficient, well organized, and able to handle a variety of duties simultaneously</li><li>Ability to collaborate with the rest of the hotel departments</li></ul>We offer:<ul><li>Accommodation with AC, wi-fi, laundry access and&nbsp;access to our open-air gym</li><li>Continuous training opportunities (hard &amp; soft skills)</li><li>Free Counseling line for our employees and their relatives (mental health &amp; business psychology)</li><li>Company laptop &amp; mobile phone</li><li>Discounted Mini Market prices at our Employee dedicated market</li><li>Three meals per day at the staff restaurant</li></ul>​Why be part of our journey?It is a unique chance for you to work in one of the fastest growing hotel groups in Greece, alongside dedicated colleagues and professionals. Being a part of Andronis is not “just a job”. There is purpose, passion, and meaning in what we do. We place great emphasis on passion and team spirit – reasons why our well-rehearsed team has been together for many years.The goal Andronis set from the beginning is the provision of high-standard services for its customers, partners and the society of Santorini and Paros. A valuable pillar for Andronis is its staff, who are considered the most essential image of the company.​Our promise to youAndronis offers an energizing workplace adopting an open culture and transparent communication. We encourage a collaborative working environment while offering development opportunities for our employees. All our employees are treated with respect, while we strive to ensure you have the tools and resources you need to be successful.​

Spa Manager

As a Director of Wellness you will…<ul><li>Develop and execute wellness strategies</li><li>Work as a key member of the hotel leadership team to ensure that the SPA forms a fundamental part of the overall guest experience at the hotel</li><li>Review and ensure implementation of operating manual, policies and procedures, health and safety standards</li><li>Ensure the cleanliness and hygiene in work areas</li><li>Manage the Spa and team of therapists to reach set performance goals set</li><li>Trains staff members according to each therapy's protocol and ensures that these protocols are followed by everyone</li><li>Demonstrates superior knowledge of spa, wellness and holistic modalities</li><li>Hold Revenue management for all Spa services and ensure Spa profitability</li><li>Set and monitor individual and collective goals in accordance with the company's general incentive plan</li><li>Correlate guest satisfaction – guest experiences - repeat guest to higher profitability</li><li>Maintain confidentiality of proprietary information; protect company assets</li><li>In consultation with the General Manager, determine wellness product grading for gym and spa (not limited to) advise on prioritization of renovations</li></ul>Entry Requirements:<ul><li>Bachelor's degree or comparable spa management experience</li><li>Diploma/Current license in Spa therapies, like sound healing, watsu, sleeping classes etc</li><li>Formally trained in nutrition/biology</li><li>Knowledge of 5-star service standards</li><li>Effective application of spa staffing models</li><li>Proven ability to create and implement spa service menus</li><li>Knowledge of retail operations and inventory systems</li><li>Sales - revenue oriented</li><li>Effective leadership skills and a strong work ethic</li><li>Efficient, well organized, and able to handle a variety of duties simultaneously</li><li>Ability to collaborate with the rest of the hotel departments</li></ul>We offer:<ul><li>Single accommodation with AC, wi-fi, laundry access and&nbsp;access to our open-air gym</li><li>Continuous training opportunities (hard &amp; soft skills)</li><li>Free Counseling line for our employees and their relatives (mental health &amp; business psychology)</li><li>Discounted Mini Market prices at our Employee dedicated market</li><li>Three meals per day at the staff restaurant</li></ul>​Why be part of our journey?It is a unique chance for you to work in one of the fastest growing hotel groups in Greece, alongside dedicated colleagues and professionals. Being a part of Andronis is not “just a job”. There is purpose, passion, and meaning in what we do. We place great emphasis on passion and team spirit – reasons why our well-rehearsed team has been together for many years.The goal Andronis set from the beginning is the provision of high-standard services for its customers, partners and the society of Santorini and Paros. A valuable pillar for Andronis is its staff, who are considered the most essential image of the company.​Our promise to youAndronis offers an energizing workplace adopting an open culture and transparent communication. We encourage a collaborative working environment while offering development opportunities for our employees. All our employees are treated with respect, while we strive to ensure you have the tools and resources you need to be successful.

Director of Wellness

The&nbsp;Group&nbsp;Doryssa Hotels &amp; Resorts in Pithagoreio, Samos&nbsp;is seeking to recruit a&nbsp;Spa Manager&nbsp;for the&nbsp;Hotel Doryssa Seaside Resort 5*.Doryssa Hotels &amp; Resorts&nbsp;is a hotel group&nbsp;currently owning and operating seven properties in Samos Island ranging from 3 to 5-stars and a total of approximately 600 keys.Our mission is to offer the highest level of service and expertise with the most impressive results. We are seeking for partners who share the same philosophy with us and put our people first.We offer a supportive team environment and real opportunities to learn, grow and purchase the career of your dreams. Would you like to join us?Key Functions of the Role:<ul><li>Provide exceptional leadership and a positive work environment</li><li>Overseeing all departmental functions including short- and long-term planning, as well as day-to-day operations</li><li>Recruit, hire, and develop talented spa professionals</li><li>Train, monitor, and coach performance of all sales and service staff</li><li>Manage the Spa in the most efficient way, maximizing Spa occupancy and/or revenue in order to surpass budgeted objectives</li><li>Continual development of Spa menu and wellness programs to ensure the guest experience</li><li>Develop or implement marketing promotions</li></ul>Role Requirements:<ul><li>Degree/Diploma in Spa/Physiotherapy would be also highly appreciated.</li><li>Service focused personality is essential and previous leadership experience required</li><li>Minimum 3 years management in a luxury resort and existing knowledge of overseeing wellness operations is required</li><li>Ability to lead by example, believe in a strong team culture and set the scene for high performance</li><li>The ability to maintain operating criteria, to create spa concepts/programs and be responsible for the coordination and scheduling of all Spa related services in relation to consistency with policies, company philosophy and objectives for the Spa</li><li>Financial management skills including the ability to analyse financial results, forecasting and develop operating budgets</li><li>Proficient in Microsoft Office</li><li>Solid knowledge of Spa operations including systems</li><li>A fast learner, with a positive attitude</li><li>Comfortable in a fast-paced high-volume environment</li><li>Totally fluent in Greek and English is mandatory</li><li>Third European language will be considered as an asset</li><li>Excellent personal presentation, interpersonal skills, and problem-solving skills</li></ul>Benefits:<ul><li>Competitive remuneration package in a dynamic and highly professional working environment</li><li>Accommodation and meals</li><li>Prospects of evolution within a challenging working environment</li></ul>Apply now

As a Spa Therapist you will…<ul><li>Demonstrate understanding and awareness of all company policies and procedures relating to Health &amp; Safety</li><li>Build up full knowledge of hotel facilities &amp; services.</li><li>Be responsible for all wellness related activities, and for the safety of the guests in the treatment room.</li><li>Maintain confidentiality of proprietary information, protect company assets.</li><li>Welcome and acknowledge all guests according to company standards.</li><li>Individualize bodywork treatments that meet the guests needs and expectations</li><li>Be responsible for treatment rooms</li></ul>Entry Requirements:<ul><li>Experience in a similar role. Previous hospitality experience is preferred</li><li>Degree/Diploma/Current license in Spa/Physiotherapy/Cosmetology</li><li>Excellent command of the English language, both spoken and written</li><li>Be a team player and a great communicator with guests from all over the world, colleagues and managers in all departments</li><li>Interpersonal and organizational skills</li></ul>We offer:<ul><li>Accommodation with AC, wi-fi, laundry access and&nbsp;access to our open air gym</li><li>Continuous training opportunities (hard &amp; soft skills)</li><li>Free Counseling line for our employees and their relatives (mental health &amp; business psychology)</li><li>The provision of uniforms</li><li>Discounted Mini Market prices at our Employee dedicated market</li><li>Three meals per day at the staff restaurant</li><li>Transportation to/from work</li><li>Discounted rates at selected Andronis Restaurants</li></ul>​Why be part of our journey?It is a unique chance for you to work in one of the fastest growing hotel groups in Greece, alongside dedicated colleagues and professionals. Being a part of Andronis is not “just a job”. There is purpose, passion, and meaning in what we do. We place great emphasis on passion and team spirit – reasons why our well-rehearsed team has been together for many years.The goal Andronis set from the beginning is the provision of high-standard services for its customers, partners and the society of Santorini and Paros. A valuable pillar for Andronis is its staff, who are considered the most essential image of the company.​Our promise to youAndronis offers an energizing workplace adopting an open culture and transparent communication. We encourage a collaborative working environment while offering development opportunities for our employees. All our employees are treated with respect, while we strive to ensure you have the tools and resources you need to be successful.

Spa Therapist

As a Spa Receptionist you will…<ul><li>Make reservations for all Spa treatments</li><li>Check figures, postings, and documents for accuracy</li><li>Record, store, access, and/or analyze computerized financial information</li><li>Greet guests courteously upon arrival</li><li>Promote in house and sister properties’ services and facilities</li><li>Handle guest needs, inquiries and requests regading spa services</li><li>Ensure that all pertinent information is recorded on registration card, report daily activity on log book</li><li>Conduct check-in and check-out procedures based on company ‘s standards</li></ul>Entry Requirements:<ul><li>Experience in a similar role. Previous hospitality experience is preferred</li><li>Excellent command of the English language, both spoken and written (a second language will be considered as an asset)</li><li>Upselling, while you ensure guests needs</li><li>Possess computer skills (experience in using reservations softwares will be considered as an asset)</li><li>Be a team player and a great communicator with guests from all over the world, colleagues and managers in all departments</li><li>Interpersonal and organizational skills</li></ul>We offer:<ul><li>Accommodation with AC, wi-fi, laundry access and&nbsp;access to our open air gym</li><li>Continuous training opportunities (hard &amp; soft skills)</li><li>Free Counseling line for our employees and their relatives (mental health &amp; business psychology)</li><li>The provision of uniforms</li><li>Discounted Mini Market prices at our Employee dedicated market</li><li>Three meals per day at the staff restaurant</li><li>Transportation to/from work</li><li>Discounted rates at selected Andronis Restaurants</li></ul>​Why be part of our journey?It is a unique chance for you to work in one of the fastest growing hotel groups in Greece, alongside dedicated colleagues and professionals. Being a part of Andronis is not “just a job”. There is purpose, passion, and meaning in what we do. We place great emphasis on passion and team spirit – reasons why our well-rehearsed team has been together for many years.The goal Andronis set from the beginning is the provision of high-standard services for its customers, partners and the society of Santorini and Paros. A valuable pillar for Andronis is its staff, who are considered the most essential image of the company.​Our promise to youAndronis offers an energizing workplace adopting an open culture and transparent communication. We encourage a collaborative working environment while offering development opportunities for our employees. All our employees are treated with respect, while we strive to ensure you have the tools and resources you need to be successful.​

Spa Receptionist

As a Beauty Advisor you are the face of NYX Professional Make Up and the first point of contact with the customer.&nbsp;This role requires a sense of service as you assist the customer with finding the product or service that is perfect for them.&nbsp;You will be responsible for driving retail sales within your counter and working as a team to hit counter targets.&nbsp;You must have a passion for make-up, excellent make up artistry techniques and to love being social and meeting people! Master Category Knowledge<ul><li>Have a full understanding of all NYX Professional Make Up products and services</li><li>Attend, engage and participate in all brand training, and implement afterwards</li><li>Monitor Icon products on a daily basis</li><li>Be aware of competitor’s products and activity, communicating relevant information to line manager</li><li>Have detailed knowledge and awareness of the beauty market</li><li>Be able to offer a high level of expertise in terms of makeup techniques, latest trends and advice</li></ul>&nbsp;Execute Business &amp; Operations<ul><li>To be fully aware and accountable for achievement of personal targets</li><li>Complete all personal paperwork accurately, legibly and on time</li><li>Be aware of and abide by store rules and regulations</li><li>Closely monitor stock levels, following retailer guidelines, raising issues to line manager</li><li>Assist the line manager and store management team in all aspects of the business</li><li>Prepare well for launches/activities</li></ul> Drive Selling Process/Techniques<ul><li>Have a strong focus on link selling and the recruitment of new customers</li><li>Maximize selling during heavy traffic periods, delivering unparalleled service</li><li>Make appropriate, personalized product and sample recommendations</li><li>Use confident communication and presentation skills when dealing with customers</li><li>Generate retail sales through the successful execution of in-store events and strengthen brand loyalty</li><li>&nbsp;Follow the company’s strategy on counter/in store</li><li>Assist customers by finding substitutions for returned merchandise and/or out of stock items</li><li>Regularly communicate Retail and KPI achievement updates to line manage</li><li>Generate traffic through social media networks, be active &amp; connected with the team online</li></ul>&nbsp;Foster Service Attitude<ul><li>Show passion for people and makeup</li><li>&nbsp;Follow grooming guidelines to promote brand image</li><li>Creates long-term relationships with customer and nurtures repeat business</li><li>Ensure customer communication standards are met</li><li>Complete all necessary steps of customer transactions</li><li>Implement customer record system for maximum customer and business benefit</li><li>Maintain a clean and hygienic work area and adhere to hygiene rules</li></ul>&nbsp;Team cooperation<ul><li>Foster team spirit</li><li>Coach peers when appropriate</li><li>Share know-how and experience</li><li>Excellent English knowledge</li><li>Work effectively with colleagues in store, in the field and at head office.</li></ul>&nbsp;Join the most exciting BAs team &amp; apply now!

NYX PM Beauty Advisor (Attiki)

Are you passionate about luxury products?&nbsp; Then joining L’Oréal Luxury Product Division Retail Structure, in the role of “Beauty Advisor” might be the opportunity that you’ve been looking for!&nbsp; At L’Oréal Luxury Products Division (LLD), we create offline and online brand experiences that make our customers the center of our iconic brand universe. We make the customer the hero of our brand story. Every day we push boundaries in the world of traditional and digital strategies to advance the brand building, the retail excellence and the digital engagement creating real emotion through memorable brand experiences and creative marketing initiatives.&nbsp; Now we are looking for a Beauty Advisor! &nbsp; You will… As a Beauty Advisor, you will provide exceptional service in store customers whilst achieving business targets and driving brand awareness. You have a real passion for communicating.&nbsp; Training will be provided for this role but passion, product knowledge and the ability to learn digital tools quickly must be skills you are ready to utilize. &nbsp; &nbsp; Responsibilities · &nbsp; &nbsp; &nbsp; Able to demonstrate fundamental product knowledge (features, benefits, usage) and application techniques. Provide service and beauty advice to create positive customer experience&nbsp; · &nbsp; &nbsp; &nbsp; Generate sales to achieve sales target by applying brand selling method, product knowledge and able to follow basic service flow. Maximize selling opportunity by link-selling&nbsp; · &nbsp; &nbsp; &nbsp; Support daily operations at point of sales (POS) activities&nbsp; · &nbsp; &nbsp; &nbsp; Follow brand CRM procedures to recruit and retaining customers&nbsp; · &nbsp; &nbsp; &nbsp; Maintaining the point of sale quality and merchandising: maintain appearance and cleanliness of the POS, merchandising, ensure on shelf product availability&nbsp; · &nbsp; &nbsp; &nbsp; Masters POS system (e.g. IPPOS; MS outlook etc.) and operation procedures &nbsp; · &nbsp; &nbsp; &nbsp; Responsible to acknowledge/record all customer complain and issues&nbsp; · &nbsp; &nbsp; &nbsp; Communicate to Counter / Field Manager useful information about competition, clients or all other key events occurring at POS&nbsp; · &nbsp; &nbsp; &nbsp; Develop and maintain positive relationship with department store floor managersUsing live chat, social media, and virtual teleconsultations you will act as a brand ambassador, targeted on your product sales just as when you are in store&nbsp; If you feel excited by this job opportunity, then go through the below job&nbsp;criteria and you are one step closer to joining L’Oréal Hellas: &nbsp;· &nbsp; &nbsp; &nbsp; Previous experience in customer service (preferably in the Beauty sector)&nbsp; · &nbsp; &nbsp; &nbsp; Exceptional written communication skills with an ability to share the same empathy and guidance that customers expect in store&nbsp; · &nbsp; &nbsp; &nbsp; Strong customer service mindset&nbsp; · &nbsp; &nbsp; &nbsp; Self-motivated to work remotely and meet or exceed targets, using reporting tools to track against KPI’s&nbsp; · &nbsp; &nbsp; &nbsp; Ownership over the questions you are required to respond to, doing so effectively and in a timely manner while knowing when to escalate&nbsp; · &nbsp; &nbsp; &nbsp; Strong time management and organizational skills to manage high volume of online interaction as well as continuing this in store&nbsp; · &nbsp; &nbsp; &nbsp; Digitally savvy – you pick up digital tools quickly and know how to be effective using social media&nbsp; · &nbsp; &nbsp; &nbsp; Embrace change as this role has room to grow and so does the successful candidate&nbsp; · &nbsp; &nbsp; &nbsp; Convey passion and master story telling verbally and through your writing&nbsp; · &nbsp; &nbsp; &nbsp; Connect with our clients to provide good solutions and after sales/clientele&nbsp; · &nbsp; &nbsp; &nbsp; Ability to work flexibility during retail hours, which is likely to include evenings, weekends, and holidays&nbsp; We are looking for our new BA to start in as soon as possible. We are reviewing applications and inviting for interviews on a rolling basis, so do not wait and apply for a&nbsp;position with great challenges and opportunities including an individual career plan, an extensive catalogue of e-learnings, competitive personnel benefits, modern offices, and a dynamic working environment with engaged and passionate colleagues.&nbsp;

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spa receptionist

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