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A key role position in planning, organizing, and executing various events while also contributing to the overall sales strategy. The Events Manager will be responsible for creating memorable experiences that enhance our brand image and drive engagement with our target audience according to the strategy of the Director of Sales and Marketing.&nbsp;&nbsp;Key Responsibilities:Event Planning and Execution:<ul><li>Conceptualize, plan, and execute a variety of events, including conferences, weddings, anniversaries etc</li><li>Coordinate all aspects of events, from venue selection and logistics to vendor management and on-site coordination.</li><li>Ensure seamless execution of events, paying attention to details to provide a positive experience for attendees.</li><li>Post-Event Evaluation: Conduct post-event analysis, gather feedback from clients and attendees, review financial results, and hold debriefing meetings with staff to improve future events.</li></ul>Sales and Marketing:<ul><li>Marketing and sales: Assist with sales efforts, develop marketing plans to generate event revenue, and promote events..</li><li>Conducting Site Inspections and Tours: Greet potential clients and conduct professional tours of the hotel's event spaces and facilities, highlighting unique selling points to secure bookings.</li><li>Converting Inquiries into Bookings: Respond promptly to all customer inquiries and guide potential customers through the sales process to close deals and fill the hotel's event calendar.</li></ul>Operational:<ul><li>Client Consultation and Planning: Meet with clients to understand their event objectives, requirements, budget, and preferences (e.g., menu, decor, entertainment). Draft proposals and detailed event plans.</li><li>Logistics and Operations Management: Oversee all logistical aspects, including venue selection/setup, scheduling, coordinating catering, audiovisual needs, decor, and managing group room blocks/meeting space for assigned groups.</li></ul>On-site supervision: Oversee all on-site operations during events, including supervising staff like waiters and technical crews, and resolving any issues that arise.&nbsp;Qualifications:&nbsp;<ul><li>University Degree in Marketing or relevant field; master’s degree will be considered as an asset.</li><li>Minimum 3 years’ experience in relevant role, ideally in the Hospitality industry.</li><li>Team player and energetic attitude essential for this role</li><li>Familiarity with F&amp;B and Events concepts.</li><li>Proven ability to manage effectively, strong critical thinking and evaluation skills</li><li>Fluent in written and spoken English</li><li>Ability to travel as needed (driving license a must)</li><li>Third language will be considered a plus.</li><li>Exceptional communication (both verbal and written), negotiation and administrative skills.</li></ul>&nbsp;Additional Information:&nbsp;We offer a competitive compensation package, including salary, benefits, and opportunities for professional growth. We are an equal opportunity employer and are committed to diversity and inclusion in our workforce.&nbsp;

Events Manager

Olympia Electronics is hiring a Regional Sales Manager BalkansYour daily responsibilities:Main duties:<ul><li>Develop sales in the assigned region by supporting the existing client base and seeking new partnerships</li><li>Manage and monitor orders, resolving any issues that arise</li><li>Participate in trade shows and exhibitions</li><li>Contribute to goal setting, monitor sales performance, and ensure target achievement</li><li>Prepare reports using the company’s CRM system</li><li>This position reports to the International Sales Director</li></ul>Are you the one we’re looking for? Let’s see the essentials:<ul><li>Bachelor’s degree in Electronic Engineering, Business Administration, Economics, or Marketing</li><li>Minimum of 5 years’ experience in B2B sales</li><li>Excellent written and spoken English and Serbian skills</li><li>Excellent command of MS Office</li><li>Willingness to travel (at least 25% of the time)</li></ul>What we offer:<ul><li>Competitive compensation package</li><li>Career growth opportunities and continuous training</li><li>A modern and dynamically developing work environment</li><li>Company car</li></ul>Send your CV to: cv@olympia-electronics.gr&nbsp;

Regional Sales Manager Balkans

Στο πλαίσιο λοιπόν της διαρκούς ανάπτυξής μας, αναζητούμε τον κατάλληλο υποψήφιο για τη θέση:Business &amp; Commercial Systems ManagerΣκοπός ΘέσηςΟ ρόλος αυτός γεφυρώνει το εμπορικό τμήμα με την τεχνολογία, εξασφαλίζοντας ότι οι εμπορικές πολιτικές, οι στρατηγικές τιμολόγησης, οι διαδικασίες διαχείρισης προϊόντων και οι προωθητικές ενέργειες εφαρμόζονται σωστά μέσα από τα πληροφοριακά συστήματα της εταιρείας (ERP, CRM, BI).Ο επαγγελματίας αυτός θα συνεργάζεται στενά με τον IT Director και τα τμήματα της Εταιρείας (Πωλήσεις, Marketing, Product, Finance, Logistics), με στόχο τη βελτιστοποίηση των επιχειρησιακών διαδικασιών και την αποδοτική χρήση των εργαλείων ERP για τη στήριξη της εμπορικής στρατηγικής.Κύριες Αρμοδιότητες<ul><li>Διαχείριση &amp; Βελτιστοποίηση του ERP: Παραμετροποίηση και διασφάλιση ότι το ERP ανταποκρίνεται στις εμπορικές ανάγκες (διαχείριση προϊόντων, τιμολογιακές πολιτικές, εκπτώσεις, προωθητικές ενέργειες, κοστολόγηση κ.λπ.).</li><li>Υποστήριξη Στρατηγικής &amp; Πολιτικών: Μετατροπή εμπορικών στρατηγικών σε λειτουργικές διαδικασίες μέσα από τα πληροφοριακά συστήματα.</li><li>Ανάλυση &amp; Reporting: Δημιουργία και ανάλυση αναφορών που αφορούν πωλήσεις, κέρδος, εκπτώσεις και απόδοση προϊόντων, συμβάλλοντας στη λήψη αποφάσεων.</li><li>Διαχείριση Δεδομένων Προϊόντων: Καθορισμός και διατήρηση κωδικοποίησης προϊόντων, προδιαγραφών, κατηγοριοποιήσεων και κανόνων τιμολόγησης.</li><li>Υποστήριξη Πωλήσεων &amp; Marketing: Διασφάλιση ότι οι εμπορικές ομάδες έχουν τα σωστά εργαλεία και δεδομένα για να εκτελέσουν τις στρατηγικές τους.</li><li>Συνεργασία με το IT &amp; τα Εμπορικά Τμήματα: Εργασία με τους υπεύθυνους IT για ανάπτυξη, βελτιώσεις και διασύνδεση των συστημάτων (ERP, CRM, BI, eCommerce).</li><li>Διαχείριση Έργων &amp; Νέων Υλοποιήσεων: Συμμετοχή σε έργα ανάπτυξης και βελτίωσης των εμπορικών και ERP συστημάτων.</li></ul>Απαραίτητα Προσόντα<ul><li>Εμπειρία 5+ ετών σε εμπορικές/αναλυτικές θέσεις με χρήση ERP (SAP, Oracle, Microsoft Dynamics ή άλλα).</li><li>Γνώση εμπορικής στρατηγικής και τιμολόγησης, καθώς και της εφαρμογής τους μέσω πληροφοριακών συστημάτων.</li><li>Ικανότητα ανάλυσης δεδομένων και reporting (BI tools, Excel, SQL είναι πλεονέκτημα).</li><li>Εμπειρία σε project management που αφορά εμπορικές διαδικασίες και ERP συστήματα.</li><li>Ισχυρές επικοινωνιακές δεξιότητες για συνεργασία με πολλαπλές ομάδες (IT, Finance, Sales, Marketing).</li><li>Ικανότητα διαχείρισης και βελτίωσης επιχειρησιακών διαδικασιών.</li><li>Πτυχίο σε Διοίκηση Επιχειρήσεων, Πληροφοριακά Συστήματα, Οικονομικά ή παρεμφερές αντικείμενο.</li></ul>Επιθυμητά Προσόντα<ul><li>Εμπειρία σε CRM και eCommerce πλατφόρμες.</li><li>Πιστοποιήσεις ERP (SAP, Microsoft Dynamics, Oracle, NetSuite κ.λπ.).</li><li>Ικανότητα διαχείρισης και βελτίωσης workflow διαδικασιών.</li></ul>Εταιρικές Παροχές<ul><li>Ανταγωνιστικό μισθολογικό πακέτο σύμφωνα με την εμπειρία και τα προσόντα του υποψηφίου.</li><li>Bonus επίτευξης στόχων βάσει απόδοσης και εμπορικών αποτελεσμάτων.</li><li>Εταιρικό αυτοκίνητο &amp; κάλυψη εξόδων μετακίνησης για επαγγελματικές ανάγκες.</li><li>Εκπαίδευση &amp; επαγγελματική ανάπτυξη μέσω εξειδικευμένων σεμιναρίων</li><li>Σύγχρονο και δυναμικό εργασιακό περιβάλλον με δυνατότητα εξέλιξης.</li></ul>

Business & Commercial Systems Manager

The Director of Human Resources will report directly to the property General Manager, with a dotted-line (functional) reporting relationship to the Regional Senior Director of Human Resources and will be an integral member of the property executive committee. As a member of the Human Resources organization, he/she contributes a high level of human resource generalist knowledge and expertise for a designated property. He/she will be accountable for talent acquisition, succession/workforce planning, performance management and development for property employees, using technology efficiently, and coaching/developing others to help influence and execute business objectives in the most efficient manner. He/she generally works with considerable independence, developing processes to accomplish objectives in alignment with broader business objectives. Additionally, he/she utilizes a Human Resource Business Plan aligned with property and brand strategies to deliver HR services that enable business success.&nbsp;CANDIDATE PROFILE&nbsp;&nbsp;Education and Experience• 2-year degree from an accredited university in Human Resources, Business Administration, or related major; 4 years experience in the human resources, management operations, or related professional area.OR• 4-year bachelor's degree in Human Resources, Business Administration, or related major; 2 years experience in the human resources, management operations, or related professional area.&nbsp;CORE WORK ACTIVITIES&nbsp;Managing the Human Resources Strategy• Executes and follows-up on engagement survey related activities.• Champions and builds the talent management ranks in support of property and region diversity strategy.• Translates business priorities into property Human Resources strategies, plans and actions• Implements and sustains Human Resources initiatives at the property.• Coordinates the human capital review process at property(s) and leads succession planning activities on property and in the market, as appropriate.• Leads the assessment of property(s) leadership pipeline through the human capital review process and assists with follow-up.• Creates value through proactive approaches that will affect performance outcome or control cost.• Monitors effective use of myHR by property managers and employees.• Leads and participates in succession management and workforce planning.• Responsible for Human Resources strategy and execution.• Serves as key change manager for initiatives that have high employee impact.• Attends owners meetings as a member of the property executive committee and provides meaning or context to the Human Resources results (e.g., retention statistics, critical open positions, employee satisfaction, and training initiatives and results); and demonstrates an understanding of owner priorities.• Supervises one or more on-property Human Resources, as well as market-based Human Resources Specialist type resources where appropriate.&nbsp;Managing Staffing and Recruitment Process• Analyzes open positions to balance the development of existing talent and business needs.• Serves as coach and expert facilitator of the selection and interviewing process.• Surfaces opportunities in work processes and staffing optimization.• Makes staffing decisions to manage the talent cadre and pipeline at the property.• Develops staffing strategy (in collaboration with hiring manager) relating to hiring practices; consults with hiring manager on compensation, benefits, etc.• Monitors sourcing process and outcomes of staffing process.• Ensures managers are competent in assessing and evaluating hourly staff.&nbsp;Managing Employee Compensation Strategy• Remains current and knowledgeable in the internal and external compensation and work competitive environments.• Leads the planning of the hourly employee total compensation strategy.• Champions the communication and proper use of total compensation systems, tools, programs, policies, etc.• Participates in quarterly internal equity analysis; reviews internal equity reports and surface issues needing resolution.• Creates and implement s total compensation management packages/offers, particularly recognition and incentive programs directed towards property priorities.&nbsp;Managing Staff Development Activities• Ensures completion of the duties and responsibilities of the properties’ Human Resources staff members, as outlined in applicable job description(s).• Ensures property Human Resources staff is properly trained in all employee-related human resource information to appropriately respond to property employees.• Serves as resource to property Human Resources staff on employee relations questions and issues.• Continually reinforces positive employee relations concepts.&nbsp;

Dir-Human Resources

As a sommelier you will…<ul><li>Deal with guests &amp; answer any questions regarding wine list</li><li>Advise guests on wines based on their personal tastes and food choices</li><li>Respond effectively to requests and complaints</li><li>Pair &amp; explain wines with tasting menu</li><li>Update the wine list in coordination with the Wine Director</li><li>Oversee cellar conditions, ensuring optimal storage</li><li>Recommend food and wine pairings</li></ul>​Entry Requirements:<ul><li>WSET level 3 (or equivalent studies)</li><li>Excellent command of English language both verbal and written</li><li>Be a team player and a great communicator with guests from all over the world, colleagues and managers in all departments)</li><li>Be familiar with food and beverage industry’s technology</li><li>Upselling, organizational and communicational skills</li><li>Knowledge of local vineyards and wineries</li><li>Sales oriented: must be able to recommend wines to patrons and improve profits in order to meet financial targets</li></ul>​We offer:<ul><li>Accommodation with AC, wi-fi, laundry access and&nbsp;access to our open air gym</li><li>Continuous training opportunities (hard &amp; soft skills)</li><li>Free Counseling line for our employees and their relatives (mental health &amp; business psychology)</li><li>The provision of uniforms</li><li>Discounted Mini Market prices at our Employee dedicated market</li><li>Three meals per day at the staff restaurant</li><li>Transportation to/from work</li><li>Discounted rates at selected Andronis Restaurants</li></ul>​Why be part of our journey?It is a unique chance for you to work in one of the fastest growing hotel groups in Greece, alongside dedicated colleagues and professionals. Being a part of Andronis is not “just a job”. There is purpose, passion, and meaning in what we do. We place great emphasis on passion and team spirit – reasons why our well-rehearsed team has been together for many years.The goal Andronis set from the beginning is the provision of high-standard services for its customers, partners and the society of Santorini and Paros. A valuable pillar for Andronis is its staff, who are considered the most essential image of the company.​Our promise to youAndronis offers an energizing workplace adopting an open culture and transparent communication. We encourage a collaborative working environment while offering development opportunities for our employees. All our employees are treated with respect, while we strive to ensure you have the tools and resources you need to be successful.

Sommelier

Intellectica is recruiting a&nbsp;General Manager – Integrator&nbsp;on behalf of a dynamic and fast-growing media agency in Greece with a reputation for innovation, excellence, and agility. With a strong foothold in integrated media services, the company is driven by a commitment to impactful storytelling, data-informed strategy, and operational excellence. The agency’s mission is to create a cohesive, high-performing organizational culture that blends creativity with strong execution. To lead this ambitious evolution, it is seeking a General Manager (Integrator) to oversee day-to-day operations and align cross-functional teams under a shared strategic vision. Based in Attiki, Greece, this executive role reports directly to the Chairman and the Board of Directors.Key activities and responsibilities of this role include:<ul><li>Leading, managing, and overseeing the daily operations and execution of the company’s strategic plans</li><li>Acting as the right hand of the Chairman, ensuring seamless alignment between strategy and operations</li><li>Driving cross-functional collaboration and ensuring interdepartmental integration across all major functions</li><li>Owning and managing company-wide KPIs, budgeting processes, and P&amp;L accountability</li><li>Leading performance and talent management efforts, including direct oversight of department heads</li><li>Championing a positive workplace culture that reinforces engagement, performance, and accountability</li><li>Facilitating weekly management meetings and quarterly goal reviews, ensuring visibility and alignment</li><li>Ensuring company-wide adherence to core processes and operational systems.</li><li>Mentoring senior leaders and providing coaching to elevate talent and leadership effectiveness</li><li>Managing special and strategic projects, ensuring on-time and high-impact delivery</li><li>Serving as the lead integrator of communication between the executive and operational teams</li><li>Any other task that may be required from time to time</li></ul>Professional experience &amp; qualifications of a successful candidate:<ul><li>Bachelor’s degree in Business, Engineering, Marketing &amp; Comms or related field; MSc degree and/or MBA preferred</li><li>Proven experience as a General Manager, Managing Director, or COO, preferably within a high-paced media, advertising, or tech-driven environment.</li><li>Demonstrated success in managing large teams (35+ people) across multiple departments</li><li>Track record in business plan execution, with deep understanding of P&amp;L, KPI analysis, and action plan development</li><li>Strong commercial mindset and background in sales or business development, with talent development focus</li><li>Excellent decision-making under pressure, with the ability to act swiftly and independently</li><li>Exposure to structured environments or multinational companies with mature process frameworks</li><li>Experience coordinating complex, multi-stakeholder projects with multiple priorities</li><li>Proficiency in Microsoft Office</li><li>Fluency in Greek and English, both written and spoken</li></ul>Core competencies of a successful candidate:<ul><li>Strategic, fast-thinking, and results-driven</li><li>Outstanding communicator and integrator</li><li>High emotional intelligence and people-development focus</li><li>Agile, decisive, and solutions-oriented</li><li>Strong meeting facilitation and alignment skills</li><li>Committed, authentic, and a true team player</li><li>Customer-first mentality</li></ul>

General Manager int-0350

Must be able to identify and qualify new accounts that have the potential to generate revenue for the resort for both Rooms and Food and Beverage, as well as manage the existing account base to increase sales through repeat business. Sales Manager must meet and exceed forecast of revenue and room night production, as well as sales activity goals outlined in the annual plan.Under the direction of the Director of Sales, the incumbent will handle the allocated source markets for the Resort.Duties include, but are not limited to, developing new key accounts, building on existing accounts and achieving sales goals.The position is based in Athens and requires business trips to the property during its operational period.&nbsp;Job Responsibilities<ul><li>Identify, solicit and develop existing and new accounts,</li><li>Represent company in designated events (IE Trade Shows, Product Launches Etc.),</li><li>Travel as designated to conduct sales presentations,</li><li>Develop and monitor action plans for designated accounts in order to meet departmental goals,</li><li>Coordinate incentive programs with designated accounts as needed,</li><li>Act as a liaison between the Company and the client; serve as the spoke person on behalf of the company,</li><li>To ensure delivery of best support and customer service to clients,</li><li>To anticipate and address clients’ needs in order to exceed their expectations,</li><li>To plan, organize and host client events, familiarization trips, trade and consumer shows, and internal clients/ hotels’ sales,</li><li>Plan and conduct creative site inspections,</li><li>To identify and profile new market opportunities,</li><li>To use approved presentation materials &amp; procedures to ensure brand consistency,</li><li>To create an outstanding brand image in every interaction with clients,</li><li>To maintain a high level of product and service awareness in order to explain and sell services and facilities to clients effectively,</li><li>To plan and provide clients’ training sessions, as needed and required, in order to enhance clients’ productivity and improve revenue generation,</li><li>To maintain a high level of competition product knowledge, market intelligence and pricing and to make recommendations for strategic or tactical amendments to rates,</li><li>To set high performance standards and to pursue aggressive goals,</li><li>To strive for constant improvements and to take responsibility for achieving business results,</li><li>Maintaining rate integrity and maximizing yield opportunities in cooperation with revenue management,</li><li>Negotiate cooperative marketing programs and work closely with Brand Communications in ensuring brand integrity with assigned account’s channels of distribution,</li><li>Communicate contractual and promotional rate information to assigned accounts,</li><li>Provide on-going support / account maintenance including inventory and billing issues,</li><li>Ensure internal and hotel departments understand issues related to assigned accounts,</li><li>Coordinate and up-date departmental reports as designated,</li><li>Acts with a degree of independence as liaison with both internal and external clients; Handle clients’ requests and complaints as appropriate.</li></ul>&nbsp;Job Requirements&nbsp;<ul><li>Minimum of five (5) years’ experience in a similar position,</li><li>Sales oriented individual,</li><li>Excellent verbal/written communication skills,</li><li>Strong background in all aspects of leisure sales,</li><li>Strong Command of the English Language,</li><li>Ability to handle multiple tasks.</li></ul>&nbsp;

Senior Manager, Sales (6555)

The Sales Manager is responsible for overseeing the management of team(s) supporting moderately complex accounts to drive the generation of revenue and business growth, lead a sales team(s), accountable for driving team performance through customer success motions (onboarding, adoption, health checks and voice of the customer) and/or revenue retention motions (product/ service contract renewals, extension, upsell and expansion). Serves an assigned territory/client with moderate variables in geography and/or customer complexity. Possess passion for sales, superior customer experience, capacity for quick thinking and immediate action, and ability to forecast sales outcomes. Responsible for driving the professional development of the sales team, including coaching, training, and continuous performance evaluation. Responsible for managing, building, and developing the strategic client relationship through a balanced level of engagement with Sales Director and external facing client. Meets strategic needs and goals partnering with client stakeholder(s). Must possess ability to support and manage moderate level of variability and change.DescriptionEssential Functions - Duties and Responsibilities• Lead, develop, and motivate the team(s) to achieve specific business targets and meet assigned performance targets weekly/monthly/quarterly, ensuring high customer satisfaction• Provide accurate weekly, monthly, and quarterly sales forecasting, execute all required customer success motions and ensure data recorded in the CRM is accurate and up to date• Act as an enabler to remove both internal and external roadblocks and help team to resolve challenges in support of sales opportunities• Monitor and drive team call time and productivity and conduct weekly performance reviews and weekly coaching sessions with all team members• Analyze data, performance, and customer experience trends to develop and implement strategic sales plays and best practice for client/specific territories• Stay current on developments in client products/services and within the market and ensure the team is informed on the latest trends and market direction• Act as a point of escalation for the client and respond in a timely manner to any issues• Maintain a balanced level of communication with Sales Director and external facing client to ensure strategic client relationship is fostered and developed• Effective client management having a clear view on account and how to maximize revenue as well as effectively communicating quarterly objectives to client• Work closely with client contact on reporting and forecasting• Ensure team alignment to achieve operating plan targets, sales targets, and clientperformance targets (CPTs)• Work with internal functional resources and external partners to develop an effective coaching and training platform, targeted around customer success and revenue retention motions and skills, ensuring on-going development of the team• Coordinate team incentives and SPIFs (Sales Performance Incentive Fund)• Ensure high level of professionalism during all interactions with team and client• Effectively partner and build strong business relationships with both internal and external stakeholders to ensure customer expectations are met• Collaborate with cross-functional teams and management to optimize sales processes, systems and achieve a superior customer experience• Lead team to effectively influence buying/renewal process to achieve greater client satisfactionQualificationsRequired Qualifications• Minimum 3 years of proven work experience in a sales leadership role (or similar)• At least 9 months experience in Concentrix or 6 months in Concentrix in targeted role• Consistent track record of success with a passion for exceptional customer experience anddriving team results• Must be well-versed in High Performance Selling methodologies• Results-driven, analytically proficient, strategically minded with an operational outlook• Excellent people management, leadership, and coaching skills• Strong record of developing and retaining high potential employees• Experience in a fast-paced high-volume sales environment with tight deadlines in adynamic working environment• Excellent listening and problem-solving skills• Excellent verbal and written communication skills, both internally and externally• Ability to maximize revenue through best practices• Highly organized with the ability to handle multiple priorities• Strong knowledge of Microsoft Office programs• Demonstrated ability to prioritize and multi-task in a time-sensitive environment• Demonstrated ability to make timely and sound decisions; make decisions under conditionsof uncertainty or limited data; evaluate short- and long-term consequences• Execute high level of independent judgement and critical thinking• Professional and polished demeanor• Strong written and verbal communication skills in both English B2-C1 and French C2.• Willingness to work on site from our office in AthensPreferred Qualifications• Bachelor’s degree• Experience working with Salesforce.com or similar CRM preferred

Sales Team Leader with English and French

The Sales Manager is responsible for overseeing the management of team(s) supporting moderately complex accounts to drive the generation of revenue and business growth, lead a sales team(s), accountable for driving team performance through customer success motions (onboarding, adoption, health checks and voice of the customer) and/or revenue retention motions (product/ service contract renewals, extension, upsell and expansion). Serves an assigned territory/client with moderate variables in geography and/or customer complexity. Possess passion for sales, superior customer experience, capacity for quick thinking and immediate action, and ability to forecast sales outcomes. Responsible for driving the professional development of the sales team, including coaching, training, and continuous performance evaluation. Responsible for managing, building, and developing the strategic client relationship through a balanced level of engagement with Sales Director and external facing client. Meets strategic needs and goals partnering with client stakeholder(s). Must possess ability to support and manage moderate level of variability and change.DescriptionEssential Functions - Duties and Responsibilities• Lead, develop, and motivate the team(s) to achieve specific business targets and meet assigned performance targets weekly/monthly/quarterly, ensuring high customer satisfaction• Provide accurate weekly, monthly, and quarterly sales forecasting, execute all required customer success motions and ensure data recorded in the CRM is accurate and up to date• Act as an enabler to remove both internal and external roadblocks and help team to resolve challenges in support of sales opportunities• Monitor and drive team call time and productivity and conduct weekly performance reviews and weekly coaching sessions with all team members• Analyze data, performance, and customer experience trends to develop and implement strategic sales plays and best practice for client/specific territories• Stay current on developments in client products/services and within the market and ensure the team is informed on the latest trends and market direction• Act as a point of escalation for the client and respond in a timely manner to any issues• Maintain a balanced level of communication with Sales Director and external facing client to ensure strategic client relationship is fostered and developed• Effective client management having a clear view on account and how to maximize revenue as well as effectively communicating quarterly objectives to client• Work closely with client contact on reporting and forecasting• Ensure team alignment to achieve operating plan targets, sales targets, and clientperformance targets (CPTs)• Work with internal functional resources and external partners to develop an effective coaching and training platform, targeted around customer success and revenue retention motions and skills, ensuring on-going development of the team• Coordinate team incentives and SPIFs (Sales Performance Incentive Fund)• Ensure high level of professionalism during all interactions with team and client• Effectively partner and build strong business relationships with both internal and external stakeholders to ensure customer expectations are met• Collaborate with cross-functional teams and management to optimize sales processes, systems and achieve a superior customer experience• Lead team to effectively influence buying/renewal process to achieve greater client satisfactionQualificationsRequired Qualifications• Minimum 3 years of proven work experience in a sales leadership role (or similar)• At least 9 months experience in Concentrix or 6 months in Concentrix in targeted role• Consistent track record of success with a passion for exceptional customer experience anddriving team results• Must be well-versed in High Performance Selling methodologies• Results-driven, analytically proficient, strategically minded with an operational outlook• Excellent people management, leadership, and coaching skills• Strong record of developing and retaining high potential employees• Experience in a fast-paced high-volume sales environment with tight deadlines in adynamic working environment• Excellent listening and problem-solving skills• Excellent verbal and written communication skills, both internally and externally• Ability to maximize revenue through best practices• Highly organized with the ability to handle multiple priorities• Strong knowledge of Microsoft Office programs• Demonstrated ability to prioritize and multi-task in a time-sensitive environment• Demonstrated ability to make timely and sound decisions; make decisions under conditionsof uncertainty or limited data; evaluate short- and long-term consequences• Execute high level of independent judgement and critical thinking• Professional and polished demeanor• Strong written and verbal communication skills in both English B2-C1 and Italian C2.• Willingness to work on site from our office in AthensPreferred Qualifications• Bachelor’s degree• Experience working with Salesforce.com or similar CRM preferred

Sales Team Leader with English and Italian

The Sales Manager is responsible for overseeing the management of team(s) supporting moderately complex accounts to drive the generation of revenue and business growth, lead a sales team(s), accountable for driving team performance through customer success motions (onboarding, adoption, health checks and voice of the customer) and/or revenue retention motions (product/ service contract renewals, extension, upsell and expansion). Serves an assigned territory/client with moderate variables in geography and/or customer complexity. Possess passion for sales, superior customer experience, capacity for quick thinking and immediate action, and ability to forecast sales outcomes. Responsible for driving the professional development of the sales team, including coaching, training, and continuous performance evaluation. Responsible for managing, building, and developing the strategic client relationship through a balanced level of engagement with Sales Director and external facing client. Meets strategic needs and goals partnering with client stakeholder(s). Must possess ability to support and manage moderate level of variability and change.DescriptionEssential Functions - Duties and Responsibilities• Lead, develop, and motivate the team(s) to achieve specific business targets and meet assigned performance targets weekly/monthly/quarterly, ensuring high customer satisfaction• Provide accurate weekly, monthly, and quarterly sales forecasting, execute all required customer success motions and ensure data recorded in the CRM is accurate and up to date• Act as an enabler to remove both internal and external roadblocks and help team to resolve challenges in support of sales opportunities• Monitor and drive team call time and productivity and conduct weekly performance reviews and weekly coaching sessions with all team members• Analyze data, performance, and customer experience trends to develop and implement strategic sales plays and best practice for client/specific territories• Stay current on developments in client products/services and within the market and ensure the team is informed on the latest trends and market direction• Act as a point of escalation for the client and respond in a timely manner to any issues• Maintain a balanced level of communication with Sales Director and external facing client to ensure strategic client relationship is fostered and developed• Effective client management having a clear view on account and how to maximize revenue as well as effectively communicating quarterly objectives to client• Work closely with client contact on reporting and forecasting• Ensure team alignment to achieve operating plan targets, sales targets, and clientperformance targets (CPTs)• Work with internal functional resources and external partners to develop an effective coaching and training platform, targeted around customer success and revenue retention motions and skills, ensuring on-going development of the team• Coordinate team incentives and SPIFs (Sales Performance Incentive Fund)• Ensure high level of professionalism during all interactions with team and client• Effectively partner and build strong business relationships with both internal and external stakeholders to ensure customer expectations are met• Collaborate with cross-functional teams and management to optimize sales processes, systems and achieve a superior customer experience• Lead team to effectively influence buying/renewal process to achieve greater client satisfactionQualificationsRequired Qualifications• Minimum 3 years of proven work experience in a sales leadership role (or similar)• At least 9 months experience in Concentrix or 6 months in Concentrix in targeted role• Consistent track record of success with a passion for exceptional customer experience anddriving team results• Must be well-versed in High Performance Selling methodologies• Results-driven, analytically proficient, strategically minded with an operational outlook• Excellent people management, leadership, and coaching skills• Strong record of developing and retaining high potential employees• Experience in a fast-paced high-volume sales environment with tight deadlines in adynamic working environment• Excellent listening and problem-solving skills• Excellent verbal and written communication skills, both internally and externally• Ability to maximize revenue through best practices• Highly organized with the ability to handle multiple priorities• Strong knowledge of Microsoft Office programs• Demonstrated ability to prioritize and multi-task in a time-sensitive environment• Demonstrated ability to make timely and sound decisions; make decisions under conditionsof uncertainty or limited data; evaluate short- and long-term consequences• Execute high level of independent judgement and critical thinking• Professional and polished demeanor• Strong written and verbal communication skills in both English B2-C1 and Spanish C2.• Willingness to work on site from our office in AthensPreferred Qualifications• Bachelor’s degree• Experience working with Salesforce.com or similar CRM preferred

Sales Team Leader with English and Spanish

Intellectica is seeking a&nbsp;Sales Account Manager&nbsp;on behalf of its client, a leading IT company, part of a well-established technology group, specializing in ERP, CRM, and digital transformation solutions, serving a wide range of clients across both the private and public sectors. Based in Athens, Greece, and reporting directly to the Sales Director, the ideal candidate will play a key role in managing and expanding a portfolio of enterprise clients in the private sector.Key activities and responsibilities of this role include:<ul><li>Managing and developing a portfolio of enterprise clients within the private sector, ensuring ongoing satisfaction and identifying growth opportunities</li><li>Identifying and pursuing new business opportunities through proactive networking, targeted market research, and strategic lead generation</li><li>Building and maintaining strong, long-term relationships with key stakeholders and decision-makers to drive client loyalty and revenue</li><li>Understanding client business needs and aligning them with customized IT and enterprise software solutions</li><li>Collaborating effectively with pre-sales, technical, and delivery teams to ensure seamless and timely implementation of solutions</li><li>Preparing and delivering persuasive sales presentations, proposals, and commercial offers that address client requirements and highlight solution value</li><li>Conducting regular client visits and attending meetings to maintain strong relationships and identify new opportunities</li><li>Monitoring industry trends, competitor activity, and market conditions to adjust sales strategies accordingly</li><li>Participating in internal strategy meetings and contributing to sales planning and forecasting</li><li>Any other task that may be required from time to time</li></ul>Professional experience &amp; qualifications of a successful candidate:<ul><li>University degree in a business-related field; a degree in Information Technology is considered a plus</li><li>Minimum of three years of hands-on experience in B2B business software sales, ideally within ERP and CRM solutions, in the technology consulting or IT solutions sector</li><li>Strong understanding of enterprise environments and the challenges associated with digital transformation</li><li>Demonstrated ability to manage and grow large client accounts effectively</li><li>Proven ability to develop new business and expand an existing client base</li><li>Proficiency in Microsoft Office Suite</li><li>Fluency in both English and Greek</li><li>Flexibility to travel for client meetings and business development</li><li>Valid driving license</li></ul>Core competencies of a successful candidate:<ul><li>Exceptional communication and interpersonal skills</li><li>Highly motivated and target driven</li><li>Strong understanding of sales techniques and effective problem-solving abilities</li><li>Demonstrated discretion, reliability, and professionalism</li><li>Customer-centric mindset, with a strong focus on results</li><li>Problem solving skills with the ability to identify challenges and contribute to solutions within a team</li></ul>Apply Now

Sales Account Manager int-0366

Intellectica is seeking a&nbsp;Technical Project Manager&nbsp;on behalf of its client, a digital solutions company in the media-tech, publishing, and platform services space based in Athens, Greece. Reporting to the Production Director, the ideal candidate will drive project execution to ensure timely, high-quality delivery aligned with business priorities and will be responsible for aligning product development efforts with customer needs, market trends, and strategic objectives.Key activities and responsibilities of this role include:<ul><li>Aligning product development with customer needs, market trends, and strategic business goals</li><li>Owning end-to-end project delivery across the full software lifecycle — from requirements gathering and scoping to QA, deployment, and post-launch evaluation</li><li>Managing project scopes, schedules, and resource allocation across simultaneous initiatives</li><li>Translating product and business objectives into actionable project plans with clear milestones</li><li>Driving effective cross-functional collaboration between engineering, product, design, and QA teams</li><li>Tracking progress using project management tools and frameworks (Agile, Scrum, or hybrid methodologies)</li><li>Proactively identifying risks, bottlenecks, and mitigation strategies to ensure smooth delivery</li><li>Overseeing release readiness, including QA sign-off, deployment scheduling, and stakeholder communications</li><li>Communicating status updates, risks, and dependencies effectively to both technical and non-technical stakeholders</li><li>Enforcing standards for documentation, change control, and knowledge transfer across project teams</li></ul>Professional experience &amp; qualifications of a successful candidate:<ul><li>Bachelor’s degree in Computer Engineering or related field</li><li>At least 5 years of experience managing software product development in a technical project management role</li><li>Strong technical fluency; able to engage confidently with engineers across architectures, APIs, and code workflows (hands-on experience is a plus but not required)</li><li>Proven experience in leading cross-functional teams</li><li>Solid understanding of modern software development methodologies and architectural frameworks</li><li>Experience with mobile and web ecosystems</li><li>Strong documentation skills</li><li>Fluent in both English and Greek</li></ul>Core competencies of a successful candidate:<ul><li>Strong leadership and project management skills</li><li>Excellent communication and stakeholder management</li><li>Adaptability to evolving technology trends</li><li>Strategic and analytical thinking and decision-making ability</li><li>Innovation-focused and results-oriented</li><li>Proven ability to manage delivery at platform or product-suite level</li><li>Structured thinker with delivery-focused mindset</li><li>Comfort working in fast-paced, client-facing environments</li></ul>

Technical Project Manager int-0336

Intellectica is seeking a&nbsp;Technical Project Manager&nbsp;on behalf of its client, a digital solutions company in the media-tech, publishing, and platform services space based in Athens, Greece. Reporting to the Production Director, the ideal candidate will drive project execution to ensure timely, high-quality delivery aligned with business priorities and will be responsible for aligning product development efforts with customer needs, market trends, and strategic objectives.Key activities and responsibilities of this role include:<ul><li>Aligning product development with customer needs, market trends, and strategic business goals</li><li>Owning end-to-end project delivery across the full software lifecycle — from requirements gathering and scoping to QA, deployment, and post-launch evaluation</li><li>Managing project scopes, schedules, and resource allocation across simultaneous initiatives</li><li>Translating product and business objectives into actionable project plans with clear milestones</li><li>Driving effective cross-functional collaboration between engineering, product, design, and QA teams</li><li>Tracking progress using project management tools and frameworks (Agile, Scrum, or hybrid methodologies)</li><li>Proactively identifying risks, bottlenecks, and mitigation strategies to ensure smooth delivery</li><li>Overseeing release readiness, including QA sign-off, deployment scheduling, and stakeholder communications</li><li>Communicating status updates, risks, and dependencies effectively to both technical and non-technical stakeholders</li><li>Enforcing standards for documentation, change control, and knowledge transfer across project teams</li></ul>&nbsp;Professional experience &amp; qualifications of a successful candidate:<ul><li>Bachelor’s degree in Computer Engineering or related field</li><li>At least 5 years of experience managing software product development in a technical project management role</li><li>Strong technical fluency; able to engage confidently with engineers across architectures, APIs, and code workflows (hands-on experience is a plus but not required)</li><li>Proven experience in leading cross-functional teams</li><li>Solid understanding of modern software development methodologies and architectural frameworks</li><li>Experience with mobile and web ecosystems</li><li>Strong documentation skills</li><li>Fluent in both English and Greek</li></ul>Core competencies of a successful candidate:<ul><li>Strong leadership and project management skills</li><li>Excellent communication and stakeholder management</li><li>Adaptability to evolving technology trends</li><li>Strategic and analytical thinking and decision-making ability</li><li>Innovation-focused and results-oriented</li><li>Proven ability to manage delivery at platform or product-suite level</li><li>Structured thinker with delivery-focused mindset</li><li>Comfort working in fast-paced, client-facing environments</li></ul>

Technical Project Manager int-0328

As a Yoga trainer you will…<ul><li>Demonstrate understanding and awareness of all company policies and procedures relating to Health &amp; Safety</li><li>Build up full knowledge of hotel facilities &amp; services</li><li>Be responsible for all Yoga related activities, and for the safety of the guests in the Yoga room or in the outside area where you perform Yoga</li><li>Maintain confidentiality of proprietary information, protect company assets</li><li>Welcome and acknowledge all guests according to company standards and be an active member of the Spa &amp; Wellness team</li><li>Individualize Yoga classes that meet the guests needs and expectations, in cooperation with the Director of Spa &amp; Wellness</li><li>Be responsible for the Yoga room and the cleanliness of the equipment we use for Yoga (mats, blocks, etc)</li><li>Be a role model for a healthy and responsible lifestyle, live the Yoga ethos</li><li>Follow company guidelines regards uniform and personal presentation guidelines</li></ul>Entry Requirements:<ul><li>Experience in a similar role. Previous 5-star hospitality experience is preferred</li><li>Degree/Diploma of Yoga education, preferred 200 HRS or 500 HRS accredited Yoga alliance proof</li><li>Excellent command of the English language, both spoken and written</li><li>Be a team player and a great communicator with guests from all over the world, colleagues and managers in all departments</li><li>Interpersonal and organizational skills</li><li>Be physically and mentally prepared to offer one or two yoga sessions a day on different levels (6 days working a week)</li></ul>We offer:<ul><li>Accommodation with AC, wi-fi, laundry access and&nbsp;access to our open air gym</li><li>Continuous training opportunities (hard &amp; soft skills)</li><li>Free Counseling line for our employees and their relatives (mental health &amp; business psychology)</li><li>The provision of uniforms</li><li>Discounted Mini Market prices at our Employee dedicated market</li><li>Three meals per day at the staff restaurant</li><li>Transportation to/from work</li><li>Discounted rates at selected Andronis Restaurants</li></ul>​Why be part of our journey?It is a unique chance for you to work in one of the fastest growing hotel groups in Greece, alongside dedicated colleagues and professionals. Being a part of Andronis is not “just a job”. There is purpose, passion, and meaning in what we do. We place great emphasis on passion and team spirit – reasons why our well-rehearsed team has been together for many years.The goal Andronis set from the beginning is the provision of high-standard services for its customers, partners and the society of Santorini and Paros. A valuable pillar for Andronis is its staff, who are considered the most essential image of the company.​Our promise to youAndronis offers an energizing workplace adopting an open culture and transparent communication. We encourage a collaborative working environment while offering development opportunities for our employees. All our employees are treated with respect, while we strive to ensure you have the tools and resources you need to be successful.

Yoga trainer

Based in Athens, Greece, and reporting to the Director of Training, the Training Specialist will be working closely with the restaurants by assisting in the implementation of effective training solutions. The successful candidate will collaborate with the McDonald’s Corporation, vendors, and suppliers to assist in the design, coordination, and delivery of training programs that support employees to grow. The incumbent of the role will plan and facilitate preparatory, and training sessions aligned with operational and brand standards. The role requires the implementation of new training initiatives and operational procedures whilst supporting in the evaluation of training effectiveness.THE COMPANYPremier Capital plc is the Developmental Licencee for McDonald’s in Estonia, Greece, Latvia, Lithuania, Malta, and Romania, operating 200 restaurants, including McDrive, McDelivery and McCafé operations. The group employs over 12,000 people, serving more than 90 million customers across these six markets in 2024 alone.Premier Capital represents the McDonald’s business within Hili Ventures, the group engaged in food service &amp; retail, real estate &amp; hospitality, shipping &amp; logistics, oil &amp; gas, engineering, and technology in 10 countries across Europe and North Africa with a team of over 12,000 people.Hili Ventures is a proud partner of McDonald’s, Apple, Konecranes, Microsoft, NCR, Six Senses and many other global brands.Premier Capital Hellas operates 35 restaurants and employees more than 1.600 employees who serve more than 11.5 million guests annually.THE REQUIREMENTSThe ideal candidate will hold a Bachelor’s degree in Human Resources, Education, Business, or related filed and have more than 4 years of professional experience in a similar position. Enhanced organizational, communication and facilitation skills as well as a can-do attitude are important attributes for success in this role. Fluency in both the Greek and the English, language and proficiency with MS Office are essential.Experience with restaurant operations as well as LMS platforms and digital training tools will be considered an asset.

Training Specialist

The American College of Greece (ACG) is seeking a motivated professional to join the Advancement Office as Coordinator, Advancement – Alumni. The successful candidate will support alumni engagement initiatives, philanthropy activities, and the efficient daily operations of the Advancement Office, helping to foster strong and lasting relationships with alumni, parents, donors and the broader ACG community.Job Responsibilities:<ul><li>Coordinate daily office operations, including managing inquiries, calls/emails, alumni/visitor requests, supplies, requisitions, calendars, meetings, and general administrative tasks.</li><li>Manage the daily content and execution of the Advancement Office’s social media strategy and digital communication platforms, in collaboration with the Communications Manager, to enhance alumni engagement and giving.</li><li>Produce monthly social media and digital media metrics reports and support the development of communication strategy based on these analytics.</li><li>Support the planning and organization of events, solicitation campaigns, and engagement initiatives targeting alumni, parents, and prospects.</li><li>Coordinate scholarship communication for donors and recipients under supervision of the Senior Manager.</li><li>Support donor stewardship activities, including preparing letters, coordinating meetings, and assisting with small events.</li><li>Support outreach, engagement, and solicitation of Pierce Parents, in collaboration with the Executive Director of Advancement – Development.</li><li>Provide administrative support to the Advancement team.</li><li>Perform any additional duties assigned by the supervisor.</li></ul>Qualifications:<ul><li>Bachelor’s degree in Communications, Marketing/Management, Public Relations, or related fields.</li><li>4–6 years of relevant professional experience.</li><li>Excellent oral and written communication skills in both Greek and English.</li><li>Proficiency in MS Office (Word, Excel, PowerPoint)</li><li>Basic understanding of CRM systems, databases, and digital engagement platforms.</li><li>Knowledge of project management, social media management, and business communication processes.</li></ul>Required Skills:<ul><li>Excellent interpersonal and communication skills.</li><li>Strong project management, analytical, and problem-solving abilities.</li><li>High attention to detail and ability to handle confidential information with discretion.</li><li>Ability to work independently, take initiative, and demonstrate creativity.</li><li>Team-oriented mindset and strong collaboration skills.</li></ul>Other requirements:<ul><li>Availability to attend and support Advancement Office events when needed.</li></ul>

Coordinator, Advancement – Alumni

ACT, the tertiary division of Anatolia College, is accredited in the United States by NECHE (New England Commission of Higher Education). In addition to ACT having full NECHE accreditation, the undergraduate and graduate programs delivered at ACT are also validated in the EU through The Open University.Summary Assisting with the admissions, recruitment and financial aid processes for all Anatolia&nbsp;University programs.Reports to: Director of Admissions and the Associate Dean of Enrollment Management.Essential Duties and Responsibilities<ul><li>Handles the admissions process for all graduate, certificate and minor program students.</li><li>Handles the financial aid application process of all undergraduate and graduate students and communicates the Financial Aid Committee's decisions to applicants.</li><li>Collects and records enrollment data of graduate applicants and students.</li><li>Assists international undergraduate and graduate students with the student visa process.</li><li>Assists with the new undergraduate and graduate orientation organization.</li><li>Supports back-office activities.</li><li>Participates in the organization and execution of recruitment events and promotes Anatolia University by attending exhibitions, fairs, and events, and traveling within Greece and abroad when needed.</li><li>Provides guidance to prospective graduate students throughout the admissions process and follows up with new admitted graduate students.</li><li>Note: The above duties could be amended as office needs, and work varies over time.</li></ul>QualificationsEducational BackgroundBachelor's Degree preferably in Marketing, Education, Business or any other field that relates to the position duties.A graduate degree is not required, but it will be considered an assetSkills, Knowledge and Abilities<ul><li>Strong written and verbal communication skills in Greek and English</li><li>Experience using search engines (Internet) for research</li><li>Proficiency with Microsoft Word and Excel, Google calendars, Google docs/forms; general Web proficiency</li><li>Ability to work in a diverse and cultural environment</li><li>Excellent organizational and time management skills</li><li>Able to multitask, get tasks done quickly and accurately</li><li>Adaptability/Flexibility: Adapts to change, is open to new ideas, takes on new responsibilities, handles pressure, and adjusts plans to meet changing needs</li><li>Teamwork: Meets all team deadlines and responsibilities, helps the team leader to meet goals</li><li>Knowledge of a Balkan language would be a plus</li><li>Driver's license required</li><li>Ability to travel within Greece and abroad</li><li>Answers general public inquiries on recruitment, and performs other related duties as required</li></ul>Experience A minimum of 3 years of experience in a relevant position/field is required Experience working in a school/ education field is considered an asset/ is required

Admissions and Financial Aid Officer

At Four Seasons Astir Palace Hotel Athens (ranked No. 17 in the World’s 50 Best Hotels), we are looking for an exceptional Restaurant Chef to take the helm of our vibrant Helios Restaurant. This is a full-time, permanent leadership position designed for a culinary professional who thrives on innovation, precision, and the art of hospitality.What You Will Do<ul><li>Recruit, train, motivate, supervise, and discipline all chefs directly or indirectly involved in outlet operations.</li><li>Plan, develop, and standardize all outlet recipes in collaboration with the Executive Chef, ensuring compliance with quality standards and food cost guidelines.</li><li>Continuously develop new menu items based on seasonality, market trends, and departmental needs.</li><li>Ensure correct, consistent preparation and presentation of all food items in accordance with established standards.</li><li>Communicate regularly with the Executive Chef and receive feedback from the Executive Chef and Director of Food &amp; Beverage.</li><li>Foster excellent teamwork and professional relationships within the food production department, providing guidance and leadership to staff.</li><li>Conduct ongoing inspections of taste, temperature, and visual presentation, ensuring uniformity and adherence to portion control standards.</li><li>Supervise and actively participate in the daily requisition of food, non-food, and stewarding supplies.</li><li>Ensure full compliance with H.A.C.C.P. standards, including accurate record keeping, and maintain a clean, safe, and organized work environment always.</li><li>Ensure all kitchen equipment is properly maintained and fully operational.</li></ul>What You Bring&nbsp;<ul><li>A High School Diploma or equivalent is&nbsp;required.&nbsp;</li><li>Previous&nbsp;experience in a similar role, preferably within the hospitality industry, is an advantage.&nbsp;</li><li>Fluency in English is essential.&nbsp;</li></ul>What We&nbsp;Offer&nbsp;<ul><li>Competitive Salary and Yearly Bonus</li><li>Comprehensive Benefits Package.&nbsp;</li><li>Complimentary Employee Meals, Bus Transportation, Uniform &amp; Laundry Services.&nbsp;</li><li>Complimentary Nights at Four Seasons Hotels &amp; Resorts globally to experience&nbsp;our world-class hospitality firsthand.&nbsp;</li><li>Employee Recognition Program.&nbsp;</li><li>Opportunities for Global Travel through Task Forces and Transfers.&nbsp;</li><li>Access to Four Seasons&nbsp;global&nbsp;Training &amp; Development programs.&nbsp;</li></ul>Schedule &amp; Hours&nbsp;<ul><li>Schedule is flexible and may change weekly according to business needs.&nbsp;</li></ul>At Four Seasons, we believe our people are our greatest asset. If you are ready to lead with heart, drive operational excellence, and thrive in a dynamic, world-class environment, we would love to discuss your future as our Restaurant Chef.

Restaurant Chef (Helios) REQ10367599

The Sales Manager is responsible for overseeing the management of team(s) supporting moderately complex accounts to drive the generation of revenue and business growth, lead a sales team(s), accountable for driving team performance through customer success motions (onboarding, adoption, health checks and voice of the customer) and/or revenue retention motions (product/ service contract renewals, extension, upsell and expansion). Serves an assigned territory/client with moderate variables in geography and/or customer complexity. Possess passion for sales, superior customer experience, capacity for quick thinking and immediate action, and ability to forecast sales outcomes. Responsible for driving the professional development of the sales team, including coaching, training, and continuous performance evaluation. Responsible for managing, building, and developing the strategic client relationship through a balanced level of engagement with Sales Director and external facing client. Meets strategic needs and goals partnering with client stakeholder(s). Must possess ability to support and manage moderate level of variability and change.DescriptionEssential Functions - Duties and Responsibilities• Lead, develop, and motivate the team(s) to achieve specific business targets and meet assigned performance targets weekly/monthly/quarterly, ensuring high customer satisfaction• Provide accurate weekly, monthly, and quarterly sales forecasting, execute all required customer success motions and ensure data recorded in the CRM is accurate and up to date• Act as an enabler to remove both internal and external roadblocks and help team to resolve challenges in support of sales opportunities• Monitor and drive team call time and productivity and conduct weekly performance reviews and weekly coaching sessions with all team members• Analyze data, performance, and customer experience trends to develop and implement strategic sales plays and best practice for client/specific territories• Stay current on developments in client products/services and within the market and ensure the team is informed on the latest trends and market direction• Act as a point of escalation for the client and respond in a timely manner to any issues• Maintain a balanced level of communication with Sales Director and external facing client to ensure strategic client relationship is fostered and developed• Effective client management having a clear view on account and how to maximize revenue as well as effectively communicating quarterly objectives to client• Work closely with client contact on reporting and forecasting• Ensure team alignment to achieve operating plan targets, sales targets, and clientperformance targets (CPTs)• Work with internal functional resources and external partners to develop an effective coaching and training platform, targeted around customer success and revenue retention motions and skills, ensuring on-going development of the team• Coordinate team incentives and SPIFs (Sales Performance Incentive Fund)• Ensure high level of professionalism during all interactions with team and client• Effectively partner and build strong business relationships with both internal and external stakeholders to ensure customer expectations are met• Collaborate with cross-functional teams and management to optimize sales processes, systems and achieve a superior customer experience• Lead team to effectively influence buying/renewal process to achieve greater client satisfactionQualificationsRequired Qualifications• Minimum 3 years of proven work experience in a sales leadership role (or similar)• Consistent track record of success with a passion for exceptional customer experience anddriving team results• Must be well-versed in High Performance Selling methodologies• Results-driven, analytically proficient, strategically minded with an operational outlook• Excellent people management, leadership, and coaching skills• Strong record of developing and retaining high potential employees• Experience in a fast-paced high-volume sales environment with tight deadlines in adynamic working environment• Excellent listening and problem-solving skills• Excellent verbal and written communication skills, both internally and externally• Ability to maximize revenue through best practices• Highly organized with the ability to handle multiple priorities• Strong knowledge of Microsoft Office programs• Demonstrated ability to prioritize and multi-task in a time-sensitive environment• Demonstrated ability to make timely and sound decisions; make decisions under conditionsof uncertainty or limited data; evaluate short- and long-term consequences• Execute high level of independent judgement and critical thinking• Professional and polished demeanor• Strong written and verbal communication skills in both English B2-C1 and German C2.• Willingness to work on site from our office in AthensPreferred Qualifications• Bachelor’s degree• Experience working with Salesforce.com or similar CRM preferredWhy Choose Us?&nbsp; &nbsp;<ul><li>Stable Future: Secure your career with an indefinite contract and enjoy the stability of 14 salaries per year.</li><li>Relocation Package to lovely city of Athens&nbsp;</li><li>Financial Growth: Benefit from our competitive remuneration package and monthly performance bonuses.</li><li>Everyday Benefits: Relish daily meal vouchers with Up Hellas Mastercard.</li><li>Comprehensive Health Coverage: Enjoy private health insurance and dental care.</li><li>Global Career Pathways: Explore international career prospects with our Concentrix International Mobility program.</li><li>Vibrant Community: Engage in exciting employee events and immerse yourself in our lively culture.</li><li>Wellness Focus: Access a free gym, partake in wellness activities, and unwind at our rooftop cinema with breathtaking Acropolis views.</li><li>Gourmet Breaks: Savor delicious meals at our state-of-the-art corporate cafeteria.</li></ul>

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