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Αναζητούμε έναν ενθουσιώδη και αφοσιωμένο επαγγελματία για τη θέση του Spa Manager, ο οποίος θα αναλάβει την καθημερινή διαχείριση του spa και θα διασφαλίζει την άριστη εξυπηρέτηση των πελατών σύμφωνα με τα πρότυπα του ομίλου. Ο ιδανικός υποψήφιος θα συντονίζει την ομάδα, θα παρακολουθεί την απόδοση του προσωπικού και θα συμβάλλει στην υψηλή ποιότητα των παρεχόμενων υπηρεσιών. Προφιλ Υποψηφιου:Δίπλωμα Αισθητικής ή Μασέρ/ΦυσιοθεραπευτήΠροϋπηρεσία σε αντίστοιχη θέσηΕυχάριστη και επικοινωνιακή προσωπικότητα.ΟμαδικότηταΆριστη γνώση Αγγλικής γλώσσαςΕπιθυμητή η γνώση δεύτερης ξένης γλώσσαςΠαροχες:Παροχή διαμονής (για άτομα εκτός περιοχής) σε δίκλινα δωμάτια με ιδιωτικόμπάνιο, mini-ψυγείο, A/C και τηλεόραση.Πλήρης διατροφή.Δωρεάν Wi-Fi.Εκπτώσεις σε υπηρεσίες του ομίλου μας.Πρόσβαση σε πλυντήρια και στεγνωτήρια.Δυνατότητα χρήσης του γυμναστηρίου σε καθορισμένες ώρες.Σεμινάρια , εκπαίδευση.Ευκαιρίες προσωπικής και επαγγελματικής ανάπτυξης.Εργασία σε ένα άριστο και επαγγελματικό περιβάλλον

Spa Manager

Περιγραφη Θεσης<ul><li>Εξυπηρέτηση επισκεπτών και διασφάλιση της εύρυθμης λειτουργίας του Spa</li><li>Παροχή υψηλού επιπέδου υπηρεσιών, προγραμματισμός και οργάνωση θεραπειών</li><li>Προώθηση και πώληση υπηρεσιών και προϊόντων</li><li>Επίτευξη εμπορικών και ποιοτικών στόχων</li><li>Τήρηση της πολιτικής και των διαδικασιών της εταιρείας</li><li>Καθοδήγηση και επίβλεψη προσωπικού και παρακίνηση ομάδας</li><li>Διαχείριση παραπόνων επισκεπτών</li><li>Αποτελεσματική επικοινωνία με τα συνεργαζόμενα τμήματα του ξενοδοχείου</li></ul>Απαιτουμενα Προσοντα<ul><li>Πτυχίο ΑΕΙ/ΤΕΙ/ΙΕΚ Διοίκησης Επιχειρήσεων, Αισθητικής, Φυσικοθεραπείας, ή συναφούς εκπαίδευσης</li><li>Άριστη γνώση αγγλικής γλώσσας</li><li>Ευχέρεια στην χρήση Η/Υ</li><li>Προϋπηρεσία σε αντίστοιχη θέση και γνώση 2ης ξένης γλώσσας θα εκτιμηθεί</li></ul>Δεξιοτητες<ul><li>Πελατοκεντρική αντίληψη και ικανότητα πωλήσεων</li><li>Επικοινωνιακές δεξιότητες και ομαδικό πνεύμα</li><li>Οργάνωση</li></ul>Παροχες<ul><li>Παροχή συνεχούς κατάρτισης, μέσω του πιο ολοκληρωμένου προγράμματος εκπαίδευσης στον τομέα του wellness</li><li>Διαμονή (για όσους θα εργαστούν εκτός του τόπου μόνιμης κατοικίας τους)</li><li>Ημιδιατροφή</li><li>Bonus</li><li>Ειδικές παροχές wellness αποκλειστικά για τους συνεργάτες της Aegeo Spas</li><li>Προοπτική 12μηνης εργασίας</li></ul>Η φιλοσοφια μαςΘέλουμε να κάνουμε την ευεξία προσβάσιμη σε όλους και για να το επιτύχουμε, διαμορφώνουμε μια δυνατή ομάδα που θα μας κάνει να ξεχωρίζουμε. Οι αξίες της ομάδας μας είναι ο σεβασμός, η εμπιστοσύνη, το πάθος, η ακεραιότητα και η αγάπη για το Wellness. Αγκαλιάζουμε κάθε νέο συνεργάτη, προσφέροντας ίσες ευκαιρίες ανάπτυξης και προωθούμε την συμπερίληψη κάθε καινοτομίας και διαφορετικότητας.Γνώρισε τον κόσμο της Ευεξίας μέσα από την θέση του Spa Manager στην Aegeo Spas και γίνε και εσύ μέλος μιας μεγάλης ομάδας!

Spa Manager Χαλκιδική

Περιγραφη Θεσης<ul><li>Συνεργασία με τον Spa Manager για την ομαλή λειτουργία του Spa</li><li>Παροχή υψηλού επιπέδου υπηρεσιών, συμμετοχή στον προγραμματισμό και την οργάνωση θεραπειών</li><li>Συμμετοχή στην επίτευξη εμπορικών και ποιοτικών στόχων</li><li>Τήρηση της πολιτικής και των διαδικασιών της εταιρείας</li><li>Συμμετοχή στην καθοδήγηση και την επίβλεψη προσωπικού</li><li>Τήρηση της φιλοσοφίας της εταιρείας στον τρόπο προώθησης και πώλησης υπηρεσιών και προϊόντων</li><li>Διατήρηση αποτελεσματικής επικοινωνίας με τα υπόλοιπα τμήματα του ξενοδοχείου</li></ul>Απαιτουμενα Προσοντα<ul><li>Πτυχίο ΑΕΙ/ΤΕΙ/ΙΕΚ Διοίκησης Επιχειρήσεων, Αισθητικής, Φυσικοθεραπείας, ή συναφούς εκπαίδευσης</li><li>Άριστη γνώση αγγλικής γλώσσας</li><li>Ευχέρεια στην χρήση Η/Υ</li><li>Προϋπηρεσία σε αντίστοιχη θέση και γνώση 2ης ξένης γλώσσας θα εκτιμηθεί</li><li>Επικοινωνιακές δεξιότητες και ομαδικό πνεύμα</li><li>Πελατοκεντρική αντίληψη και ικανότητα πωλήσεων</li></ul>Παροχες<ul><li>Παροχή συνεχούς κατάρτισης, μέσω του πιο ολοκληρωμένου προγράμματος εκπαίδευσης στον τομέα του wellness</li><li>Διαμονή (για όσους θα εργαστούν εκτός του τόπου μόνιμης κατοικίας τους)</li><li>Ημιδιατροφή</li><li>Bonus</li><li>Ειδικές παροχές wellness αποκλειστικά για τους συνεργάτες της Aegeo Spas</li><li>Προοπτική 12μηνης εργασίας</li></ul>Η φιλοσοφια μαςΘέλουμε να κάνουμε την ευεξία προσβάσιμη σε όλους και για να το επιτύχουμε, διαμορφώνουμε μια δυνατή ομάδα που θα μας κάνει να ξεχωρίζουμε. Οι αξίες της ομάδας μας είναι ο σεβασμός, η εμπιστοσύνη, το πάθος, η ακεραιότητα και η αγάπη για το Wellness. Αγκαλιάζουμε κάθε νέο συνεργάτη, προσφέροντας ίσες ευκαιρίες ανάπτυξης και προωθούμε την συμπερίληψη κάθε καινοτομίας και διαφορετικότητας.Γνώρισε τον κόσμο της Ευεξίας μέσα από την θέση του Assistant Spa Manager στην Aegeo Spas και γίνε και εσύ μέλος μιας μεγάλης ομάδας!

Assistant Spa Manager Χαλκιδική

The Spa Receptionist plays a key role in providing exceptional guest service to spa guests. Responsible for managing the spa front desk, the receptionist facilitates smooth operations, handles inquiries, schedules appointments, and ensures guests have a memorable spa experience.Key Responsibilities:Guest Services:&nbsp;Greet and welcome spa guests in a friendly and professional manner.<ul><li>Provide information about available spa services, treatments, and packages.</li><li>Assist guests in selecting appropriate services based on their preferences and needs.</li><li>Handle inquiries and provide accurate information about spa facilities and policies.</li></ul>Appointment Scheduling:&nbsp;Schedule spa appointments efficiently, taking into consideration therapist availability and guest preferences.<ul><li>Coordinate with spa staff to ensure a seamless scheduling process.</li><li>Confirm appointments and provide reminders to guests as needed.</li></ul>Check-In and Check-Out:<ul><li>Manage the check-in and check-out process for spa guests.</li><li>Ensure accurate and timely processing of payments for spa services.</li><li>Maintain organized records of spa appointments and transactions.</li></ul>Guest Relations:<ul><li>Address guest concerns or issues promptly and professionally.</li><li>Seek feedback from guests to enhance the quality of services.</li><li>Build positive relationships with repeat spa guests.</li></ul>Administrative Tasks:<ul><li>Maintain an organized and tidy spa reception area.</li><li>Manage phone inquiries and direct calls to the appropriate staff.</li><li>Assist in maintaining inventory of spa products and supplies.</li></ul>Collaboration with Spa Staff:<ul><li>Communicate effectively with spa therapists and other staff members.</li><li>Coordinate special requests or requirements from guests with spa staff.</li></ul>Promotions and Sales:<ul><li>Inform guests about current promotions, discounts, and spa packages.</li><li>Actively promote spa services and upsell additional treatments when appropriate.</li></ul>Compliance and Policies:<ul><li>Ensure adherence to spa policies and procedures.</li><li>Stay informed about spa industry trends and updates.</li></ul>&nbsp;Qualifications:<ul><li>Bachelor’s degree or equivalent.</li><li>Proven experience in customer service or a similar role.</li><li>Excellent knowledge of Greek and English languages. Third language will be considered accordingly.</li><li>Exceptional communication (both verbal and written), negotiation and administrative skills.</li><li>Strong organizational and multitasking abilities.</li><li>Familiarity with spa services and products.</li><li>Proficient in using spa management software or reservation systems.</li><li>Professional appearance and demeanor.</li></ul>&nbsp;Additional Information:&nbsp;We offer a competitive compensation package, including salary, benefits, and opportunities for professional growth. We are an equal opportunity employer and are committed to diversity and inclusion in our workforce.If you are dedicated to delivering exceptional guest experiences join our team and be part of our journey towards excellence!All resumes will be handled with discretion. Only those who possess the above-mentioned requirements will qualify for an interview and be contacted in due time.We respect your privacy by adhering to the European Union General Data Protection Regulation (GDPR).

Spa Receptionist

As a Pool Boy at Miraggio Thermal Spa Resort, you will be responsible for maintaining the cleanliness, safety, and functionality of the pool and its surrounding areas. You will also support poolside operations and provide courteous assistance to guests, contributing to an exceptional resort experience.&nbsp;Key Responsibilities:<ul><li>Clean and maintain the pool to ensure water quality and safety standards.</li><li>Maintain cleanliness of the pool area, including decks, chairs, and loungers</li><li>Report any maintenance or safety issues to management</li><li>Assist with setting up and taking down poolside furniture and equipment as needed</li><li>Provide friendly and helpful customer service to pool users, addressing inquiries or concerns.</li></ul>Qualifications:<ul><li>Previous experience in pool maintenance preferred but not required</li><li>Ability to work independently, manage tasks efficiently, and maintain a high standard of cleanliness.</li><li>Strong attention to detail and reliability.</li><li>Good physical condition and ability to perform manual labor</li></ul>Additional Information: We offer a competitive compensation package, including salary, benefits, and opportunities for professional growth. We are an equal opportunity employer and are committed to diversity and inclusion in our workforce.If you are dedicated to delivering exceptional guest experiences join our team and be part of our journey towards excellence!

Pool boy

As a Beach Manager at Miraggio Thermal Spa Resort you play a crucial role in ensuring the safe, enjoyable, and efficient operation of the beach area. You are responsible for managing beach staff, guest services, and maintaining the overall quality of beach experience. Your goal is to create a welcoming and memorable environment for guests while upholding safety and environmental regulations.Key Responsibilities:<ul><li>Staff Management: Recruit, train, supervise, and schedule beach staff. Provide coaching, guidance, and performance feedback to maintain a professional and motivated team.</li><li>Guest Services: Welcome guests to the beach, answer inquiries, and provide information about beach amenities, activities, and safety guidelines. Ensure guests have an enjoyable and memorable beach experience.</li><li>Beach Maintenance: Oversee cleanliness and organization of the beach area, ensuring that equipment, sunbeds, umbrellas, and facilities are well-maintained and presentable.</li><li>Environmental Stewardship: Promote and enforce environmental policies to protect the beach and marine life, including the removal of litter, waste management, and adherence to local environmental regulations.</li><li>Emergency Response: Act as the point of contact during emergencies, including water rescues, medical incidents, and natural disasters. Coordinate with other hotel departments and follow established emergency protocols.</li><li>Guest Feedback: Solicit and collect guest feedback on beach services and experiences. Analyze feedback to identify areas for improvement and implement changes as needed.</li></ul>Qualifications:<ul><li>Bachelor's degree in hospitality, tourism, or a related field is preferred.</li><li>Previous experience in beach management or a similar role in the hospitality or resort industry.</li><li>Minimum 2 years of experience in similar position , leadership in hospitality strongly required</li><li>Excellent knowledge of Greek and English languages. Third language will be considered accordingly.</li><li>Exceptional communication</li><li>Familiarity with POS (Point of Sale) systems for order processing and cash handling.</li><li>Ability to prioritize tasks, work under pressure with provided resources, manage workload using own initiative and sufficiently cover a multitask position.</li><li>Availability to work in shifts, including evenings, weekends, and holidays.</li></ul>&nbsp;Additional Information: We offer a competitive compensation package, including salary, benefits, and opportunities for professional growth. We are an equal opportunity employer and are committed to diversity and inclusion in our workforce.If you are a dedicated and experienced professional in the hospitality sector, with a passion for guest service, join our team and be part of our journey towards excellence!

Beach Manager

As a Restaurant Manager at Miraggio Thermal Spa Resort you are responsible for overseeing the daily operations of the restaurant, ensuring exceptional service, and providing guests with a memorable dining experience. Your role involves managing the restaurant team, maintaining quality standards, and optimizing profitability.Key Responsibilities:<ul><li>Staff Management:&nbsp;Recruit, train, schedule, and supervise restaurant staff, including servers, hosts/hostesses, and bartenders. Provide leadership, coaching, and performance feedback to maintain a professional and motivated team.</li><li>Guest Services:&nbsp;Ensure the delivery of exceptional guest service by overseeing the greeting, seating, and service of guests. Address guest concerns and ensure their dining experience meets or exceeds expectations.</li><li>Quality Assurance:&nbsp;Maintain the highest standards of food and beverage quality, presentation, and service. Monitor food preparation and presentation, ensuring consistency and adherence to menu specifications.</li><li>Order and Inventory Management:&nbsp;Oversee ordering, inventory control, and supplier relationships to manage costs effectively while maintaining product quality and availability.</li><li>Financial Management:&nbsp;Prepare and manage the restaurant's budget, monitor expenses, and maximize revenue. Handle cash and credit card transactions, maintain accurate financial records, and ensure proper cash handling procedures.</li><li>Menu and Beverage Knowledge: Stay updated on menu items, daily specials, wine selections, and cocktail offerings. Describe and recommend menu items and beverages to guests.</li><li>Table Maintenance:&nbsp;Maintain a clean and well-organized dining area, including table setup and resetting, cleanliness, and appropriate tableware and condiments.</li><li>Safety and Compliance:&nbsp;Ensure the restaurant's compliance with health and safety regulations, food safety standards, and responsible alcohol service. Address safety concerns and emergencies effectively.</li><li>Guest Feedback:&nbsp;Solicit and collect guest feedback on the dining experience. Analyze feedback to identify areas for improvement and implement changes as needed.</li></ul>&nbsp;Qualifications:<ul><li>Bachelor's degree in hospitality, tourism, or a related field is preferred.</li><li>Previous experience in restaurant management or a similar role in the hospitality or resort industry.</li><li>2-3 years minimum experience on similar position, leadership in hospitality strongly required.</li><li>Excellent knowledge of Greek and English languages. Third language will be considered accordingly.</li><li>Exceptional communication.</li><li>Familiarity with POS (Point of Sale) systems for order processing and cash handling.</li><li>Ability to prioritize tasks, work under pressure with provided resources, manage workload using own initiative and sufficiently cover a multitask position.</li><li>Availability to work in shifts, including evenings, weekends, and holidays.</li></ul>&nbsp;Additional Information:&nbsp;We offer a competitive compensation package, including salary, benefits, and opportunities for professional growth. We are an equal opportunity employer and are committed to diversity and inclusion in our workforce.If you are a dedicated and experienced professional in hospitality sector, with a passion for guest service&nbsp;join our team and be part of our journey towards excellence!&nbsp;All resumes will be handled with discretion. Only those who possess the above-mentioned requirements will qualify for an interview and be contacted in due time.We respect your privacy by adhering to the European Union General Data Protection Regulation (GDPR).

Restaurant Manager

As a Front Office Supervisor at Miraggio Thermal Spa Resort you will be responsible for overseeing the daily operations of the front desk and ensuring a seamless and exceptional experience for our guests. Your leadership and problem-solving skills will play a pivotal role in maintaining high service standards, managing the front office team, and providing excellent guest service.Key Responsibilities:<ul><li>Team Leadership: Supervise, train, and motivate the front office staff, ensuring they provide outstanding guest service, and meet performance goals and standards.</li><li>Guest Services: Lead by example in delivering exceptional guest services, handling check-in, check-out, reservations, and guest inquiries efficiently and professionally.</li><li>Shift Management: Oversee daily operations by managing staff schedules, ensuring coverage, and coordinating shift changes. Maintain a well-organized and efficient front desk operation.</li><li>Guest Issues Resolution: Address and resolve guest concerns, complaints, or special requests promptly and professionally, finding appropriate solutions while adhering to hotel policies.</li><li>Cash Handling: Oversee financial transactions, ensuring accuracy, compliance, and proper cash balancing at the end of each shift.</li><li>Training and Development: Provide ongoing training and support to front office staff, ensuring they are well-informed and capable of handling guest inquiries and challenges effectively.</li><li>Report Preparation: Assist in preparing daily reports, occupancy forecasts, and financial summaries. Maintain accurate records.</li><li>Collaboration: Foster effective communication and collaboration between the front office team and other hotel departments, such as housekeeping, maintenance, and food and beverage, to enhance guest experiences.</li><li>Safety and Security: Uphold the hotel's safety and security protocols, ensuring the well-being of guests and staff.</li><li>Front Desk Maintenance: Ensure the front desk area is clean, organized, and equipped with necessary supplies, brochures, and information for guests.</li></ul>&nbsp;Qualifications:<ul><li>Bachelor's degree (Hospitality or related field – AEI or TEI, National or International).</li><li>2-3 years minimum experience in a similar position , leadership in hospitality strongly required.</li><li>Excellent knowledge of Greek and English languages. Third language will be considered accordingly.</li><li>Strong communication (both verbal and written), negotiation and administrative skills.</li><li>Ability to prioritize tasks, work under pressure with provided resources, manage workload using own initiative and sufficiently cover a multitask position.</li><li>High knowledge of Protel/CRS/PMS revenue management and MS office are considered a must.</li><li>Flexibility to work in shifts, including evenings, weekends, and holidays.</li></ul>&nbsp;Additional Information: We offer a competitive compensation package, including salary, benefits, and opportunities for professional growth. We are an equal opportunity employer and are committed to diversity and inclusion in our workforce.If you are a dedicated hospitality professional with leadership skills join our team and be part of our journey towards excellence!

Front office Supervisor

As a Barista at&nbsp;Miraggio Thermal Spa Resort you are responsible for crafting and serving high-quality coffee and beverages while providing exceptional guest service. Your role is essential in creating a welcoming and enjoyable experience for our guests, making each visit a memorable one.Key Responsibilities:<ul><li>Coffee Preparation:&nbsp;Expertly prepare and serve a variety of coffee and espresso drinks, including lattes, cappuccinos, and specialty brews. Ensure each beverage meets our quality standards.</li><li>Guest Service:&nbsp;Provide friendly and efficient service to customers, taking orders, answering questions, and offering recommendations.</li><li>Menu Knowledge:&nbsp;Familiarize yourself with the beverage and coffee menu and prices.</li><li>Brewing Equipment:&nbsp;Operate coffee machines, grinders, and other equipment, ensuring they are clean, well-maintained, and functioning correctly.</li><li>Cash Handling:&nbsp;Process guest payments accurately, handle cash, credit cards, and mobile payments, and maintain a balanced cash register.</li><li>Order Accuracy:&nbsp;Ensure orders are prepared accurately and in a timely manner. Address any discrepancies or issues with orders promptly.</li><li>Inventory Management:&nbsp;Monitor and restock Keep track of inventory levels and report any shortages to the manager.</li><li>Cleaning and Sanitation:&nbsp;Maintain a clean and organized work area, including the coffee bar, equipment, and service areas. Follow hygiene and sanitation standards.</li><li>Special Requests:&nbsp;Accommodate special guest requests, such as dietary preferences or personalized drink orders, with a focus on exceeding guest expectations.</li><li>Promotions and Upselling:&nbsp;Assist with promoting seasonal drinks, special offers, and loyalty programs.</li></ul>Qualifications:<ul><li>High school diploma or equivalent. Additional hospitality education or barista training is a plus.</li><li>1 year minimum experience on similar position , leadership in hospitality strongly required</li><li>Excellent knowledge of Greek and English languages. Third language will be considered accordingly.</li><li>Exceptional communication</li><li>Familiarity with POS (Point of Sale) systems for order processing and cash handling.</li><li>Ability to prioritize tasks, work under pressure with provided resources, manage workload using own initiative and sufficiently cover a multi task position.</li><li>Availability to work in shifts, including evenings, weekends, and holidays.</li></ul>&nbsp;Additional Information:&nbsp;We offer a competitive compensation package, including salary, benefits, and opportunities for professional growth. We are an equal opportunity employer and are committed to diversity and inclusion in our workforce.If you are dedicated to delivering exceptional guest experiences join our team and be part of our journey towards excellence!&nbsp;All resumes will be handled with discretion. Only those who possess the above-mentioned requirements will qualify for an interview and be contacted in due time.We respect your privacy by adhering to the European Union General Data Protection Regulation (GDPR).

Barista

As a Bartender at&nbsp;Miraggio Thermal Spa Resort you play a pivotal role in creating a vibrant and welcoming atmosphere for guests. You will be responsible for preparing and serving a variety of beverages, including cocktails, wines, and non-alcoholic drinks, while providing exceptional guest service and ensuring responsible alcohol service in accordance with hotel procedures.Key Responsibilities:<ul><li>Beverage Preparation:&nbsp;Skillfully mix, garnish, and serve a wide range of alcoholic and non-alcoholic beverages according to standard recipes and guest preferences.</li><li>Guest Service:&nbsp;Provide attentive and personalized service to guests, engaging in conversations, making recommendations, and ensuring an enjoyable experience at the hotel bar.</li><li>Menu Knowledge:&nbsp;Have a comprehensive understanding of the beverage menu, including wine selections, signature cocktails and be able to describe and recommend them to guests.</li><li>Cleanliness:&nbsp;Maintain a clean and organized bar area, including the bar top, glassware, utensils, and equipment. Ensure proper hygiene and sanitation standards are met.</li><li>Inventory Management:&nbsp;Monitor and manage beverage inventory levels, ordering supplies as needed and minimizing waste. Conduct regular inventory checks and report any discrepancies.</li><li>Cash Handling:&nbsp;Process guest payments accurately, handle cash, credit cards, and other forms of payment, and maintain a balanced cash drawer.</li><li>Safety and Security:&nbsp;Uphold the hotel's safety and security protocols, including following emergency procedures and preventing overconsumption of alcohol.</li><li>Collaboration:&nbsp;Work closely with other hotel departments, such as the kitchen, service staff, and management, to ensure a seamless dining and beverage service.</li><li>Training:&nbsp;Stay up-to-date with industry trends and new drink recipes. Train and mentor junior staff members when necessary.</li></ul>&nbsp;Qualifications:<ul><li>High school diploma or equivalent. Additional education in bartending or hospitality is a plus.</li><li>1 year minimum experience on similar position , leadership in hospitality strongly required</li><li>Excellent knowledge of Greek and English languages. Third language will be considered accordingly.</li><li>Exceptional communication</li><li>Familiarity with POS (Point of Sale) systems for order processing and cash handling.</li><li>Responsible beverage service training or certification is an advantage.</li><li>Ability to prioritize tasks, work under pressure with provided resources, manage workload using own initiative and sufficiently cover a multitask position.</li><li>Availability to work in shifts, including evenings, weekends, and holidays.</li></ul>&nbsp;Additional Information:&nbsp;We offer a competitive compensation package, including salary, benefits, and opportunities for professional growth. We are an equal opportunity employer and are committed to diversity and inclusion in our workforce.If you are dedicated to delivering exceptional guest experiences join our team and be part of our journey towards excellence!&nbsp;All resumes will be handled with discretion. Only those who possess the above-mentioned requirements will qualify for an interview and be contacted in due time.We respect your privacy by adhering to the European Union General Data Protection Regulation (GDPR).

Bartender

As a Restaurant Hostess at Miraggio Thermal Spa Resort you are the first point of contact for guests entering the restaurant. Your primary responsibility is to provide a warm and welcoming atmosphere, ensure smooth seating, and assist in coordinating the dining experience. Your role contributes to creating a positive and memorable guest experience.Key Responsibilities:<ul><li>Guest Welcome:&nbsp;Greet and welcome guests as they arrive at the restaurant, providing a friendly and professional demeanor.</li><li>Reservations:&nbsp;Manage reservations and seating arrangements to optimize the restaurant's occupancy while accommodating guest preferences. Record reservation details and maintain an organized reservation system.</li><li>Seating:&nbsp;Escort guests to their tables, ensuring a smooth and pleasant transition. Communicate with waiters to allocate sections for smooth operation.</li><li>Menu Presentation:&nbsp;Offer menus and inform guests of daily specials, promotions, and wine selections. Provide descriptions of menu items and assist with any dietary or special requests.</li><li>Guest Information:&nbsp;Answer inquiries regarding the restaurant's offerings, hours of operation, and special events. Provide information about the hotel's amenities and services.</li><li>Cooperation with Waiters:&nbsp;Collaborate with restaurant waiters and kitchen staff to coordinate guest seating and ensure efficient table turnover. Communicate any special requests or guest preferences.</li><li>Guest Recognition:&nbsp;Develop relationships with regular guests, recognize repeat guests.</li><li>Guest Assistance:&nbsp;Address guest concerns or inquiries and assist in resolving any issues, such as special seating requests or accommodations for guests with disabilities.</li><li>Cleanliness and Organization:&nbsp;Ensure the hostess station is kept clean and</li></ul>&nbsp;Qualifications:<ul><li>Bachelor's degree in hospitality, tourism, or a related field is preferred.</li><li>Previous experience in a restaurant, hotel, or hospitality setting is preferred.</li><li>Excellent knowledge of Greek and English languages. Third language will be considered accordingly.</li><li>Exceptional communication</li><li>Familiarity with POS (Point of Sale) systems for order processing and cash handling.</li><li>Ability to prioritize tasks, work under pressure with provided resources, manage workload using own initiative and sufficiently cover a multitask position.</li><li>Availability to work in shifts, including evenings, weekends, and holidays.</li></ul>&nbsp;Additional Information:&nbsp;We offer a competitive compensation package, including salary, benefits, and opportunities for professional growth. We are an equal opportunity employer and are committed to diversity and inclusion in our workforce.If you have a warm and welcoming personality with a passion for guest service&nbsp;join our team and be part of our journey towards excellence!&nbsp;All resumes will be handled with discretion. Only those who possess the above-mentioned requirements will qualify for an interview and be contacted in due time.We respect your privacy by adhering to the European Union General Data Protection Regulation (GDPR).

Restaurant  Hostess / Υποδοχή

As a Front Office Agent at Miraggio Thermal Spa Resort you play a vital role in providing exceptional guest experiences. You are the first point of contact for our guests and are responsible for creating a warm, welcoming, and efficient environment in the hotel's front office. Your primary goal is to ensure a seamless check-in and check-out process while delivering outstanding guest experience.Key Responsibilities:<ul><li>Guest Check-In and Check-Out:&nbsp;Greet guests with a friendly and professional demeanor. Assist guests with the check-in and check-out process, ensuring accuracy and efficiency. Handle guest inquiries and requests promptly and courteously.</li><li>Reservation Management:&nbsp;Verify and confirm guest reservations accurately.</li><li>Payment Processing:&nbsp;Collect and process payments, issue invoices, and maintain a balanced cash drawer. Ensure all financial transactions are conducted securely and in compliance with hotel policies.</li><li>Information and Assistance:&nbsp;Provide guests with information about hotel facilities, services, local attractions, and dining options. Offer recommendations and assistance to enhance their stay.</li><li>Telephone and Email Communication:&nbsp;Answer phone calls, respond to emails, and transfer calls to appropriate departments. Handle reservations, inquiries, and requests via phone and email.</li><li>Problem Resolution:&nbsp;Address and resolve guest issues and complaints professionally, ensuring guest satisfaction while adhering to hotel policies and procedures.</li><li>Safety and Security:&nbsp;Monitor and maintain the security of the front desk area, ensuring the safety and privacy of guests. Follow hotel security and emergency procedures.</li><li>Administrative Duties:&nbsp;Complete administrative tasks, such as filing, record-keeping, and updating guest information.</li><li>Collaboration:&nbsp;Work closely with other hotel departments, including housekeeping, maintenance, and food and beverage, to ensure seamless guest experiences.</li></ul>&nbsp;Qualifications:<ul><li>Bachelor's degree (National or International university/ AEI or TEI)</li><li>1 year minimum experience on similar position, leadership in hospitality strongly required.</li><li>Excellent knowledge of Greek and English languages. Third language will be considered accordingly.</li><li>Exceptional communication (both verbal and written), negotiation and administrative skills.</li><li>Ability to prioritize tasks, work under pressure with provided resources, manage workload using own initiative and sufficiently cover a multitask position.</li><li>High knowledge of Protel/CRS/PMS revenue management and MS office are considered a must.</li><li>Availability to work in shifts, including evenings, weekends, and holidays.</li></ul>&nbsp;Additional Information:&nbsp;We offer a competitive compensation package, including salary, benefits, and opportunities for professional growth. We are an equal opportunity employer and are committed to diversity and inclusion in our workforce.If you are dedicated to delivering exceptional guest experiences join our team and be part of our journey towards excellence!&nbsp;All resumes will be handled with discretion. Only those who possess the above-mentioned requirements will qualify for an interview and be contacted in due time.We respect your privacy by adhering to the European Union General Data Protection Regulation (GDPR).

Front office Agent

As a Guest Relations Agent at&nbsp;Miraggio Thermal Spa Resort you are the first point of contact for our guests, dedicated to ensuring their comfort and satisfaction. Your role is to create memorable guest experiences by offering personalized assistance and addressing guest inquiries and concerns promptly and professionally.Key Responsibilities:<ul><li>Guest Welcome and Assistance:&nbsp;Warmly welcome guests upon their arrival and assist with the check-in process. Provide information about the hotel's amenities, services, and local attractions.</li><li>Guest Engagement:&nbsp;Establish a positive and lasting relationship with guests, actively listening to their needs and preferences, and delivering personalized services and recommendations to enhance their stay.</li><li>Problem Resolution:&nbsp;Address guest inquiries, concerns, or complaints promptly, finding suitable solutions and escalating issues, when necessary, all while adhering to hotel policies.</li><li>Special Requests:&nbsp;Ensure that special guest requests, such as room preferences, amenities, and services, are met to create exceptional experiences.</li><li>Concierge Services:&nbsp;Offer guidance and information about local dining, entertainment, and transportation options. Make reservations and bookings for guests as required.</li><li>Loyalty Programs:&nbsp;Enroll guests in loyalty programs, explaining the benefits and actively promoting the hotel's services and amenities.</li><li>Communication:&nbsp;Maintain effective communication with other hotel departments, including the front office, housekeeping, maintenance, and dining, to coordinate guest requests and enhance guest experiences.</li><li>Safety and Security:&nbsp;Uphold the hotel's safety and security protocols, ensuring the well-being of guests and staff.</li><li>Feedback Collection:&nbsp;Solicit and collect guest feedback through surveys and direct interactions, conveying comments and concerns to the Guest Relations Manager for analysis and improvement.</li></ul>&nbsp;Qualifications:<ul><li>Bachelor's degree (National or International university/ AEI or TEI)</li><li>1 year minimum experience on similar position , leadership in hospitality strongly required</li><li>Excellent knowledge of Greek and English languages. Third language will be considered accordingly</li><li>Exceptional communication (both verbal and written), negotiation and administrative skills</li><li>Ability to prioritize tasks, work under pressure with provided resources, manage workload using own initiative and sufficiently cover a multi task position</li><li>High knowledge of Protel/CRS/PMS revenue management and MS office are considered a must</li><li>Availability to work in shifts, including evenings, weekends, and holidays</li></ul>&nbsp;Additional Information:&nbsp;We offer a competitive compensation package, including salary, benefits, and opportunities for professional growth. We are an equal opportunity employer and are committed to diversity and inclusion in our workforce.If you are dedicated to delivering exceptional guest experiences join our team and be part of our journey towards excellence!&nbsp;All resumes will be handled with discretion. Only those who possess the above-mentioned requirements will qualify for an interview and be contacted in due time.We respect your privacy by adhering to the European Union General Data Protection Regulation (GDPR).

Guest Relations Agent

As a Bell at Miraggio Thermal Spa Resort you are responsible for creating a warm and memorable first impression for our guests. Your primary role is to provide efficient and attentive guest services, including greeting and assisting with luggage, valet parking, and providing information about the hotel. Your commitment to exceptional service contributes to our guests' overall experience.Key Responsibilities:<ul><li>Guest Welcome and Assistance:&nbsp;Welcome guests upon arrival, open doors, and assist with luggage and personal belongings. Provide information about the hotel's services.</li><li>Luggage Handling:&nbsp;Safely transport guests' luggage to their rooms and ensure it is placed securely in their assigned accommodations. Retrieve luggage upon check-out and assist with transportation to the lobby or vehicles.</li><li>Valet Parking:&nbsp;Assist guests with valet parking services, ensuring their vehicles are securely parked, retrieved promptly, and kept in excellent condition. Handle keys and parking tickets responsibly.</li><li>Concierge Services:&nbsp;Offer recommendations, directions, and information if asked by our guests.</li><li>Safety and Security:&nbsp;Maintain a secure and well-organized luggage room and lobby and entrance area. Report any security or safety concerns to hotel management.</li><li>Communication:&nbsp;Effectively communicate with guests and fellow team members to ensure smooth coordination and provide the highest level of service.</li><li>Teamwork:&nbsp;Collaborate with other hotel departments, such as the front desk, housekeeping, and maintenance, to ensure guest needs are met promptly and effectively.</li><li>Special Requests:&nbsp;Handle special guest requests, or addressing specific needs, with a focus on exceeding guest expectations.</li></ul>&nbsp;Qualifications:<ul><li>High school diploma or equivalent. Additional education in hospitality is a plus.</li><li>Excellent knowledge of Greek and English languages. Third language will be considered accordingly.</li><li>Previous experience as bell or similar guest services role is preferred.</li><li>Exceptional guest service skills and a friendly, professional demeanor.</li><li>Strong physical fitness, including the ability to lift and transport luggage and stand for extended periods.</li><li>Excellent communication and interpersonal skills.</li><li>Availability to work in shifts, including evenings, weekends, and holidays.</li></ul>&nbsp;Additional Information:&nbsp;We offer a competitive compensation package, including salary, benefits, and opportunities for professional growth. We are an equal opportunity employer and are committed to diversity and inclusion in our workforce.If you are dedicated to delivering exceptional guest experiences join our team and be part of our journey towards excellence!&nbsp;All resumes will be handled with discretion. Only those who possess the above-mentioned requirements will qualify for an interview and be contacted in due time.We respect your privacy by adhering to the European Union General Data Protection Regulation (GDPR).

Bell / Υποδοχή

As a Restaurant Captain at Miraggio Thermal Spa Resort you play a pivotal role in ensuring a seamless and exceptional dining experience for our guests. You are responsible for supervising the dining room staff, coordinating service, and maintaining the highest standards of service quality and guest satisfaction.Key Responsibilities:<ul><li>Staff Supervision:&nbsp;Oversee the restaurant's front-of-house staff. Provide guidance, direction, and performance feedback to maintain a professional and motivated team.</li><li>Service Coordination:&nbsp;Coordinate guest seating, table assignments, and table turnover to ensure efficient service and guest satisfaction. Collaborate with the host/hostess to optimize seating arrangements.</li><li>Guest Welcome:&nbsp;Greet and welcome guests, ensuring a warm and professional demeanor. Assist in seating guests and addressing any special requests or accommodations.</li><li>Menu Knowledge:&nbsp;Be well-versed in the restaurant's menu, including daily specials, wine selections, and cocktail offerings. Describe and recommend menu items and beverages to guests.</li><li>Order Accuracy:&nbsp;Verify the accuracy of orders before they are served to guests. Ensure that presentation and service meet the restaurant's standards.</li><li>Guest Assistance:&nbsp;Address guest inquiries, concerns, and requests, providing efficient solutions while maintaining a high level of service quality.</li><li>Table Maintenance:&nbsp;Monitor table setup, cleanliness, and organization to ensure that each table meets the restaurant's standards. Assist in resetting tables for the next guests.</li><li>Teamwork:&nbsp;Collaborate with kitchen staff to ensure food orders are prepared and served promptly. Communicate guest preferences, dietary restrictions, and special requests to the kitchen.</li><li>Guest Recognition:&nbsp;Develop and maintain relationships with regular guests, recognize repeat customers, and provide personalized service to enhance the dining experience.</li><li>Reservations:&nbsp;Manage reservations, ensuring optimal table allocation and seating plans. Record reservation details and maintain an organized reservation system.</li><li>Sales and Upselling:&nbsp;Promote menu items, special promotions, and wine selections to enhance the guest experience and increase revenue.</li><li>Safety and Cleanliness:&nbsp;Enforce health and safety regulations, food safety standards, and responsible alcohol service. Address safety concerns and emergencies effectively.</li></ul>Qualifications:<ul><li>Bachelor's degree in hospitality, tourism, or a related field is preferred.</li><li>2-3 years minimum experience on similar position , leadership in hospitality strongly required</li><li>Excellent knowledge of Greek and English languages. Third language will be considered accordingly.</li><li>Exceptional communication</li><li>Familiarity with POS (Point of Sale) systems for order processing and cash handling.</li><li>Ability to prioritize tasks, work under pressure with provided resources, manage workload using own initiative and sufficiently cover a multitask position.</li><li>Availability to work in shifts, including evenings, weekends, and holidays.</li></ul>&nbsp;Additional Information:&nbsp;We offer a competitive compensation package, including salary, benefits, and opportunities for professional growth. We are an equal opportunity employer and are committed to diversity and inclusion in our workforce.If you are a dedicated and experienced professional in hospitality sector, with a passion for guest service&nbsp;join our team and be part of our journey towards excellence!&nbsp;All resumes will be handled with discretion. Only those who possess the above-mentioned requirements will qualify for an interview and be contacted in due time.We respect your privacy by adhering to the European Union General Data Protection Regulation (GDPR).

Captain

As a Waiter/Waitress at&nbsp;Miraggio Thermal Spa you are an integral part of the dining experience, responsible for providing exceptional guest service to our guests. Your role is to ensure that guests have a memorable and enjoyable dining experience by taking orders, serving meals, and accommodating special requests.Key Responsibilities:<ul><li>Guest Welcome:&nbsp;Greet guests as they arrive at the restaurant and provide menus.</li><li>Order Taking:&nbsp;Take guests' food and beverage orders, ensuring accuracy and noting any dietary restrictions or special requests.</li><li>Food and Beverage Service:&nbsp;Serve meals and beverages promptly and accurately, following established presentation and service standards.</li><li>Menu Knowledge:&nbsp;Familiarize yourself with the restaurant's menu, including daily specials and wine selections. Describe and recommend menu items to guests.</li><li>Guest Service:&nbsp;Provide attentive and personalized service to guests, offering recommendations, answering questions, and ensuring an enjoyable dining experience.</li><li>Table Maintenance:&nbsp;Maintain clean and well-organized dining tables, including setting and resetting tables and ensuring proper tableware and condiments are available.</li><li>Order Accuracy:&nbsp;Verify the accuracy of orders before serving them to guests. Address any discrepancies or issues with orders promptly.</li><li>Cash Handling:&nbsp;Process guest payments accurately, handle cash, credit cards, and mobile payments, and maintain a balanced check or cash drawer.</li><li>Upselling:&nbsp;Suggest additional items or special promotions to enhance the guest experience and increase revenue.</li><li>Teamwork:&nbsp;Collaborate with kitchen staff and other service team members to ensure efficient service and a seamless dining experience.</li><li>Special Requests:&nbsp;Accommodate special guest requests, such as dietary preferences, allergies, or personalized dining experiences, with a focus on exceeding customer expectations.</li><li>Safety and Cleanliness:&nbsp;Follow hygiene and sanitation standards, including personal hygiene and the cleanliness of dining areas.</li></ul>Qualifications:<ul><li>High school diploma or equivalent. Additional hospitality education or service training is a plus.</li><li>1 year minimum experience on similar position , leadership in hospitality strongly required</li><li>Excellent knowledge of Greek and English languages. Third language will be considered accordingly.</li><li>Exceptional communication</li><li>Familiarity with POS (Point of Sale) systems for order processing and cash handling.</li><li>Ability to prioritize tasks, work under pressure with provided resources, manage workload using own initiative and sufficiently cover a multitask position.</li><li>Availability to work in shifts, including evenings, weekends, and holidays.</li></ul>&nbsp;Additional Information:&nbsp;We offer a competitive compensation package, including salary, benefits, and opportunities for professional growth. We are an equal opportunity employer and are committed to diversity and inclusion in our workforce.If you are dedicated to delivering exceptional guest experiences join our team and be part of our journey towards excellence!&nbsp;All resumes will be handled with discretion. Only those who possess the above-mentioned requirements will qualify for an interview and be contacted in due time.We respect your privacy by adhering to the European Union General Data Protection Regulation (GDPR).

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