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Αναζητούμε υπεύθυνο/η&nbsp;για την προσέλκυση και ανάπτυξη πελατών που ανήκουν στις Μικρές και Μεσαίες Επιχειρήσεις, με έμφαση στην αύξηση υπολοίπων των επιχειρηματικών δανείων.Κύριες αρμοδιότητες<ul><li>Η ανάπτυξη εργασιών του πελατολογίου Μικρών και Μεσαίων Επιχειρήσεων και η διερεύνηση τρεχουσών και μελλοντικών αναγκών τους</li><li>Η δημιουργία και διατήρηση σχέσεων εμπιστοσύνης μέσω συνεχούς υποστήριξης των επιχειρηματικών τους δραστηριοτήτων</li><li>Η υποστήριξη και εκτέλεση των εργασιών σε όλο το εύρος των βασικών προϊόντων (Χορηγήσεις/Καταθέσεις/Επενδύσεις) σε συνεργασία με τις αρμόδιες μονάδες της τράπεζας</li><li>Η αξιοποίηση και προώθηση λοιπών προϊόντων και υπηρεσιών που προσφέρονται τόσο από την τράπεζα όσο και από συνεργαζόμενες εταιρείες</li><li>Η προσήλωση στην άριστη εξυπηρέτηση των αναγκών του πελάτη</li><li>Η αύξηση του πελατολογίου βάσει στρατηγικής στόχευσης της τράπεζας.</li></ul>Απαιτούμενες δεξιότητες<ul><li>Πτυχίο ανώτερου/ανώτατου εκπαιδευτικού ιδρύματος κατά προτίμηση οικονομικής κατεύθυνσης.</li><li>Κατανόηση της σημαντικότητας της εμπειρίας του πελάτη</li><li>Πολύ καλή γνώση της αγγλικής γλώσσας</li><li>Πολύ καλή γνώση MS Office</li><li>Προσανατολισμός στην επίτευξη των αποτελεσμάτων</li><li>Άριστες επικοινωνιακές δεξιότητες.</li></ul>

Business relationship manager

Αναζητούμε ικανούς και φιλόδοξους επαγγελματίες για να ενταχθούν στην ομάδα Private banking στη Θεσσαλονίκη. Εάν σας συναρπάζει ο κόσμος των επενδύσεων και των χρηματοοικονομικών υπηρεσιών και επιθυμείτε να εξελιχθείτε σε ένα σύγχρονο και υποστηρικτικό εργασιακό περιβάλλον, η θέση του Relationship manager αποτελεί την ιδανική ευκαιρία για να κάνετε το επόμενο επαγγελματικό σας βήμα.Κύριες αρμοδιότητες<ul><li>Προώθηση και υποστήριξη επενδυτικών και καταθετικών υπηρεσιών σε πελάτες με σημαντική οικονομική επιφάνεια και μεγάλα επενδυτικά χαρτοφυλάκια, εντός και εκτός Ελλάδας</li><li>Προσέγγιση πελατών με εξειδικευμένες επενδυτικές ανάγκες και προσπάθεια ικανοποίησης αυτών μέσω των προϊόντων και υπηρεσιών της τράπεζας</li><li>Προώθηση καταθετικών και επενδυτικών προϊόντων για πελάτες υψηλών εισοδημάτων</li><li>Ενημέρωση πελατών για νέα προϊόντα και υπηρεσίες.</li></ul>Απαιτούμενες δεξιότητες<ul><li>Πτυχίο ανώτερου/ανώτατου εκπαιδευτικού ιδρύματος</li><li>Ελάχιστη προϋπηρεσία 7 ετών στον χώρο του wealth management</li><li>Άριστη γνώση &nbsp;επενδυτικών προϊόντων</li><li>Πιστοποιήσεις λήψης &amp; διαβίβασης εντολών (Α1), παροχής συμβουλών (Β)</li><li>Άριστη γνώση Αγγλικής γλώσσας</li><li>Προσανατολισμός στην επίτευξη αποτελεσμάτων</li><li>Επικοινωνιακές δεξιότητες και ομαδικό πνεύμα</li><li>Ύπαρξη ενεργού χαρτοφυλακίου σε ελληνική ή τράπεζα του εξωτερικού στον τομέα του Private banking.</li></ul>

Relationship manager - Private banking

Αναζητούμε υπεύθυνο/η για την εκτέλεση των εγχρήματων συναλλαγών του καταστήματος, την εξυπηρέτηση των καθημερινών αναγκών των πελατών και τη διατήρηση των σχέσεων με το πελατολόγιο των ιδιωτών πελατών που δεν είναι affluent. Θα αναφέρεται στον Branch manager του καταστήματος.Κύριες αρμοδιότητες<ul><li>Κύρια αποστολή του ρόλου είναι η αποτελεσματική διεκπεραίωση των γενικών και υποστηρικτικών εργασιών του καταστήματος με ταχύτητα και ακρίβεια</li><li>Υποδέχεται τους πελάτες και τους ενημερώνει για τις κατηγορίες και τα είδη των προϊόντων της τράπεζας</li><li>Διερευνά τις ανάγκες του πελάτη και φροντίζει για την ικανοποίησή τους, προτείνοντας και προωθώντας τα κατάλληλα κατά περίσταση προϊόντα επιδιώκοντας την επίτευξη σταυροειδών πωλήσεων (cross selling)</li><li>Προβαίνει στις απαραίτητες ενέργειες για την ολοκλήρωση της πώλησης των προϊόντων και της διεκπεραίωσης με ακρίβεια των συναλλαγών</li><li>Συγκεντρώνει τα απαραίτητα κατά περίπτωση δικαιολογητικά για τον φάκελο του πελάτη και καταχωρεί το αίτημά του.</li></ul>Απαιτούμενες δεξιότητες<ul><li>Πτυχίο ανώτερου/ανώτατου εκπαιδευτικού ιδρύματος</li><li>Άριστη γνώση των προϊόντων και των διαδικασιών της τράπεζας</li><li>Πολύ καλή γνώση της αγγλικής γλώσσας</li><li>Πολύ καλή γνώση MS Office</li><li>Προσανατολισμός στην επίτευξη αποτελεσμάτων</li><li>Άριστες επικοινωνιακές δεξιότητες.</li></ul>

Assistant relationship manager Θεσσαλονίκη

We are looking for a Small Business Banking Relationship Manager who will be responsible for the management, development, coordination and completion of the sale of small business banking products and services, in accordance with the scope of the Branch's activities. The job holder promotes the commercial objectives of theBranch, through maintaining good transactional relationships with customers and informing them about new business products and services.Responsibilities• Responsible for the action plan and implementation regarding the development of new Business Banking (SB) clientele &amp; the promotion of Business Banking (SB) products/services• Support the Business Banking (SB) market &amp; competition monitoring• Design and implement the SB clientele retention plan and the additional SB products / services promotion plan• Coordinate, manage, monitor and execute all SB transactions• Management of overdue business loans• Support in the cooperation with relevant teams in the framework of development&amp; promotion of Business Banking (SB) Products/Services• Coordination with all relevant divisions of the bank in terms of SB products / services development and promotion strategy• Stay involved with the budgeting procedure (drafting / monitoring / revising), by providing all the required information• Support the implementation and improvement of the Branch’s organization and operations.Qualifications• Bachelor's degree from a higher educational institution, preferably in economics or another related subject (desirable)• Master's degree (desirable) in the fields of business administration, finance or another related subject• 2 years of experience in a similar position is required• Professional certification under the joint decision of the Executive Committee of the Bank of Greece and the Board of Directors of the Hellenic Capital Market Commission (either of types: a1, a2, b1, b, c, d) and/or professional accreditation in private insurance intermediation (types A, D) will be considered an asset• Strong sales skills and solid understanding of customer behavior and relationship management• Customer-focused with excellent communication and interpersonal skills• Good command of both Greek and English

Small Business Banking Relationship Manager

As an Upper Mass Segment Officer, reporting to the Branch Manager, you will manage and coordinate all activities related to servicing individual customers of the Branch, including the sale of deposit, investment, lending, and bancassurance products. You will support branch staff, delivering these services, ensuring smooth execution andcompliance to the Bank’s policies and procedures. You will actively promote the branch's commercial objectives by building and maintaining strong client relationships with the Upper Mass Segment and by informing them about new banking products and services. As the first point of contact, you will play a key role in ensuring an exceptional customer service experience. The role requires you to have a customer-focused profile and demonstrat strongcommitment to the achievement of the team’s and the Organization’s goals. Responsibilities:• Upper Mass clientele development &amp; promotion of existing &amp; new retail bankingproducts &amp; services• Market &amp; competition monitoring• Upper Mass customer relationship management &amp; performancesupervision/management• Ensure that the provision of services to customers is carried out in accordance withthe instructions and terms agreed with the Bank• Collaboration with competent units regarding the development &amp; promotion ofproducts/services• Responsible for managing organizational &amp; operational issues and checking theaccuracy of customer documentation before their transmission to Central Services• Ensuring the efficient implementation and improvement of branch organizational&amp; operation procedures• Formulating &amp; supervising the implementation of branch commercial &amp;operational objectives internal plan, concerning Upper Mass customers• Provide information during the preparation/monitoring/review of the bank'sbranch network budget at a branch level• In addition to the above, any other area of responsibility, duties and competenciesare assigned by the hierarchically superior level, such as daily incoming andoutgoing netting of accounts, settlement of returned checks, overdue Loansmanagement.• Manages relationships with local stakeholders at a branch level.Qualifications:• Bachelor’s degree, preferably in Accounting, Finance, Economics, BusinessAdministration or a related field• Master’s degree in a relevant filed will be considered an asset• Minimum of 5 years’ relevant experience• Professional certification under the joint decision of the Executive Committee ofthe Bank of Greece and the Board of Directors of the Hellenic Capital MarketCommission (either of types: a1, a2, b1, b, c, d) and/or professional accreditationin private insurance intermediation (types A, D) will be considered an asset• Solid knowledge of financial products and services, particularly loans and credit,and awareness of market competition• Strong sales skills and solid understanding of customer behavior and relationshipmanagement• Customer-focused with excellent communication and interpersonal skills• Very good command of English.

Upper Mass Segment Officer

CrediaBank, which was created through the merger of Attica Bank and the formerPancreta Bank, is looking for an Upper Mass Segment Officer to join our dynamicteam.As an Upper Mass Segment Officer, reporting to the Branch Manager, you will manage and coordinate all activities related to servicing individual customers of the Branch, including the sale of deposit, investment, lending, and bancassurance products. You will support branch staff, delivering these services, ensuring smooth execution and compliance to the Bank’s policies and procedures. You will actively promote the branch's commercial objectives by building and maintaining strong client relationships with the Upper Mass Segment and by informing them about new banking products and services. As the first point of contact, you will play a key role in ensuring an exceptional customer service experience. The role requires you to have a customer-focused profile and demonstrate strong commitment to the achievement of the team’s and the Organization’s goals.Responsibilities:• Upper Mass clientele development &amp; promotion of existing &amp; new retail bankingproducts &amp; services• Market &amp; competition monitoring• Upper Mass customer relationship management &amp; performance supervision/management• Ensure that the provision of services to customers is carried out in accordance withthe instructions and terms agreed with the Bank• Collaboration with competent units regarding the development &amp; promotion ofproducts/services• Responsible for managing organizational &amp; operational issues and checking theaccuracy of customer documentation before their transmission to Central Services• Ensuring the efficient implementation and improvement of branch organizational&amp; operation procedures• Formulating &amp; supervising the implementation of branch commercial &amp;operational objectives internal plan, concerning Upper Mass customers• Provide information during the preparation/monitoring/review of the bank'sbranch network budget at a branch level• In addition to the above, any other area of responsibility, duties and competenciesare assigned by the hierarchically superior level, such as daily incoming andoutgoing netting of accounts, settlement of returned checks, overdue Loansmanagement.• Manages relationships with local stakeholders at a branch level.Qualifications:• Bachelor’s degree, preferably in Accounting, Finance, Economics, BusinessAdministration or a related field• Master’s degree in a relevant filed will be considered an asset• Minimum of 5 years’ relevant experience• Professional certification under the joint decision of the Executive Committee ofthe Bank of Greece and the Board of Directors of the Hellenic Capital MarketCommission (either of types: a1, a2, b1, b, c, d) and/or professional accreditationin private insurance intermediation (types A, D) will be considered an asset• Solid knowledge of financial products and services, particularly loans and credit,and awareness of market competition• Strong sales skills and solid understanding of customer behavior and relationshipmanagement• Customer-focused with excellent communication and interpersonal skills• Very good command of English.

ELEMKA, as a subsidiary of ΜΕΤΚΑ, has long-term experience in the infrastructure sector, certified buildings, as well complex technical construction projects.We are currently looking for a&nbsp;Site Manager&nbsp;for a building project to join our team based in Thessaloniki.&nbsp;Your role will encompass:<ul><li>Manage and Coordinate all site construction works according to the Contract</li><li>Monitor budget expenses of the construction site</li><li>Ensure safety of site personnel and machinery for the whole construction period. Ensure compliance with all HSE procedures, applicable by law policies and company policies</li><li>Ensure implementation of the project according to applied specs &amp; standards</li><li>Review and monitor construction progress according to the time schedule</li><li>Report to the project management team</li><li>Maintain familiarity and good knowledge of contracts and documents ensuring that all site works are implemented in accordance with Company’s standards and contractual requirements</li><li>Develop effective relationships with subcontractors, suppliers, engineers, consultants, and team members</li><li>Cross functional co-ordination with all disciplines and supportive teams/functions&nbsp; incl. engineering, project management, logistics, quality, HSE&nbsp; as per project’s needs</li><li>Defining and updating the detailed construction plan and schedule, establishing priorities where necessary (in cooperation with the planning engineers)</li><li>Identifying problem areas and proposing corrective actions.&nbsp; Communicates concerns back to project management for required resolution and future issue prevention.</li><li>Create and maintain comprehensive project documentation</li></ul>&nbsp;What you bring to the role:<ul><li>University degree in Civil Engineering</li><li>High level technical background in construction</li><li>Proven track record in managing construction sites with a minimum of 10 years’ experience</li><li>Working knowledge of MS Office</li><li>Languages: English &amp; Greek essential</li><li>Organizational skills / Critical thinking and problem solving skills</li><li>Experience with environmental projects will be considered as a plus</li></ul>&nbsp;Your Benefits:<ul><li>Competitive remuneration package</li><li>Group Health Insurance program</li><li>Discount on the household electricity bill</li><li>Pension Plan</li><li>Ticket Restaurant</li></ul>

Site Manager | ELEMKA

Interbeton, part of TITAN Greece, is looking for an Aggregates Regional Manager to oversee quarry operations in Northern Greece, reporting directly to the Aggregates Operations Director. The primary objective of the role is to be accountable for delivering safety, operational performance, financial results, and regulatory compliance across the region, while supporting long-term resource management and continuous improvement.Responsibilities• Supervise quarry operations across an assigned geographic region, ensuring safe, compliant, and efficient production. • Deliver regional performance targets related to safety, quality, cost, productivity, and regulatory compliance. • Lead production planning and resource utilization to secure sustainable long-term quarry performance. • Monitor operational and financial KPIs, implementing corrective and improvement actions where required. • Prepare and manage regional budgets, forecasts, and capital expenditure plans. • Drive continuous improvement, operational excellence, and standardization across quarry sites. • Ensure full compliance with health, safety, technical and environmental legislation, standards, and reporting requirements. • Lead risk management, incident prevention, and corrective action follow-up across the region. • Develop, coach, and evaluate site leadership to strengthen capability, engagement, and succession readiness. • Collaborate with commercial, logistics, technical, and corporate functions to support business objectives. • Maintain effective relationships with authorities, local communities, and external stakeholders. • Contribute to regional strategy, reserves planning, permitting, and expansion initiatives.Qualifications• Degree in Mining Engineering or related field. • 10+ years of progressive experience in quarry or aggregates operations, including senior or multi-site leadership responsibility. • Proven track record in safety leadership, operational excellence, permitting and financial performance management. • Demonstrated ability to lead leaders, manage complexity, and deliver results through high-performing teams. • Strategic mindset combined with strong operational credibility. • Excellent communication and stakeholder management skills in Greek and English. • Military service fulfilled (where applicable).&nbsp;What we offer • Private health insurance • Annual checkup • Performance bonus • Prepaid cards for supermarket • Learning and Development opportunities • Internships and summer schools for employee children • Wellness programs and special offers

Aggregates Regional Manager 25240

In this role, you will be responsible for the sales activities within Energy Industries division. Each day, you will achieve both qualitative and quantitative sales targets to ensure sustainable order growth, revenues, profitability, market share, and customer satisfaction. You will also showcase your expertise by identifying and developing new sales opportunities. The work model for the role is: hybrid (#LI-hybrid) This role is contributing to the Energy Industries Sales Team in Greece. You will be mainly accountable for:<ul><li>Ensuring efficient marketing activities and&nbsp;communicating&nbsp;value&nbsp;proposition&nbsp;for&nbsp;our products and services&nbsp;to&nbsp;our&nbsp;customers.&nbsp;</li><li>Following Division’s sales strategy and developing business&nbsp;based on our established base&nbsp;and specific financial targets.&nbsp;</li><li>Identifying&nbsp;and driving the development of new market opportunities in the designated market.&nbsp;</li><li>Managing&nbsp;administrative procedures in sales processes&nbsp;(offers, solutions, cost, reports, tool&nbsp;updates&nbsp;etc.)&nbsp;</li><li>Ensuring a positive customer experience throughout the sales process, understanding&nbsp;customers&nbsp;needs, promoting&nbsp;ABB’s services,&nbsp;visiting&nbsp;customers&nbsp;and&nbsp;providing solutions.&nbsp;</li><li>Coordinating with other internal teams for&nbsp;maintaining&nbsp;effective customer relationships&nbsp;</li></ul> Qualifications for the role:<ul><li>You have&nbsp;at least&nbsp;5 years of experience in&nbsp;technical&nbsp;sales&nbsp;</li><li>University Degree in Electrical/ Mechanical Engineering will be highly appreciated&nbsp;</li><li>Strong Computer literacy&nbsp;(MS&nbsp;Office ,SAP&nbsp;,Salesforceκ&nbsp;etc.)&nbsp;</li><li>Excellent command of English&nbsp;and Greek Language&nbsp;</li><li>Strong&nbsp;Communication and Negotiation&nbsp;skills&nbsp;</li><li>A collaborative approach&nbsp;with proven ability to develop and manage customer relationships&nbsp;</li><li>Ability to travel / Driver’s license (you can expect frequent business travel to customer&nbsp;locations&nbsp;mainly within&nbsp;Greece, but also Cyprus&nbsp;and ABB locations abroad)&nbsp;</li></ul> Benefits We also offer our employees the following benefits:<ul><li>Receive attractive remuneration based on your experience and skills</li><li>Work from Home Days based on local policy</li><li>Additional financial benefits, such as annual bonus and internal share purchase program.</li><li>Private medical plan (including offers for family members)</li><li>Private Pension Plan</li><li>Seize individual development and training opportunities, from job specific to soft skills.</li></ul>

Sales Engineer (Automation – Solutions)

Do you have a natural passion for sales? Would you like to be part of an inclusive, innovative global FMCG business supported by 25,000 employees?We have an exciting opportunity for an individual to join our Sales team as a Sales Representative in Northern Greece, at Imperial Brands Hellas!Imperial Brands PLC 𝗛𝗲𝗹𝗹𝗮𝘀 is a 𝗖𝗲𝗿𝘁𝗶𝗳𝗶𝗲𝗱 𝗚𝗿𝗲𝗮𝘁 𝗣𝗹𝗮𝗰𝗲 𝗧𝗼 𝗪𝗼𝗿𝗸® for the second time in a row. This prestigious recognition highlights I𝗺𝗽𝗲𝗿𝗶𝗮𝗹 𝗕𝗿𝗮𝗻𝗱𝘀 𝗛𝗲𝗹𝗹𝗮𝘀 commitment to creating a work environment that fosters employee well-being, trust, and innovation.You will be joining a long standing and experienced team, with well based customer relationships. If you want to develop your career with an organisation that takes development, engagement, well-being, and progression seriously then this is the role for you.&nbsp;Principal Accountabilities<ul><li>Deliver safeguard coverage, availability and visibility of company’s portfolio</li><li>Execute effectively agreed commercial plans by achieving specific targets, as set by Leadership</li><li>Establish, develop and maintain positive business and customer relationships</li><li>Coordinate sales effort with team members and other departments</li><li>Monitor industry developments and gather market intelligence</li><li>Provide information &amp; proposals/solutions on customer needs and issues</li></ul>&nbsp;Skills and Experience Required<ul><li>Bachelor’s degree in business or related field</li><li>Previous experience in FMCG and preferably within retailer/independent retail environment</li><li>Very good knowledge of MS Office</li><li>Very good command of the English language is desirable</li><li>Self-supportive, managing time and prioritizing tasks. Analytical thinking</li><li>Excellent negotiation and communication skills. Proven ability to build rapport quickly</li><li>Valid car license and availability to travel within Greece</li></ul>&nbsp;What We OfferIn return for playing your part in building our future, you will receive a comprehensive compensation package with salary, bonus scheme and many extras including private Life Insurance and Health Care program, free light lunch and fuel allowance. Here at Imperial Brands Hellas, we will give you the opportunity to grow and learn, innovate at pace and be a part of our purpose to forge a path to a healthier future for moments of relaxation and pleasure for our consumers.&nbsp;

Sales Representative - North Greece, Thessaloniki

Velmar, one of the largest retail companies in Greece and an official distributor and repairer of vehicles for 14 brands, is expanding its operations and is seeking a Car Sales Consultant in Thessaloniki.Main Responsibilities of the Sales Consultant:<ul><li>Provide high-level customer service to the Company’s clients.</li><li>Explore and show genuine interest in the customer’s needs.</li><li>Understand and effectively communicate the competitive advantages of the brand and company represented.</li><li>Prepare and negotiate offers tailored to the customer’s needs.</li><li>Build long-term relationships of trust with customers.</li><li>Successfully manage corporate clients.</li><li>Participate in promotional activities (marketing events, trade shows).</li></ul>What We Need From You:<ul><li>University or Technical Institute degree (TEI/AEI)</li><li>At least 2 years of experience in automotive sales</li><li>Good computer skills</li><li>Good command of English</li><li>Goal-oriented mindset</li><li>Customer-centric approach</li><li>Strong communication and negotiation skills</li></ul>The Company Offers:<ul><li>Competitive compensation package</li><li>Dynamic and modern working environment</li><li>Career development opportunities within a leading business group</li></ul>If you are a driven and results-oriented individual who is passionate about the automotive industry, we encourage you to apply for this exciting opportunity!

Sales Consultant - Thessaloniki

We are seeking a Contracts Officer&nbsp;to join our&nbsp;Contracting team in out Thessaloniki offices.&nbsp;Your role will encompass:<ul><li>Draft and revise a variety of contracts with customers and suppliers</li><li>Preparation of suppliers’ and subcontractors’ contracts</li><li>Ensure that the contract documents are accurate and updated&nbsp;</li><li>Draft and administer contract documents, including Main contracts with Subcontractors, Variation Orders and all relevant contractual notices</li><li>Participating in evaluation and negotiation of claims in any issues with subcontractors</li><li>Monitoring Insurance, Bonds and Warranties and monitor the issue/renewal of performance Guarantees /Advance payment Bonds in conjunction with relevant Department</li><li>Coordinate negotiations with customers to discuss both legal and business matters</li><li>Provide advice and guidance to the different teams relating to the contract’s terms and provisions</li><li>Resolution of contractual and commercial problems</li><li>Consulting the Commercial Manager on key areas</li><li>Support to Project Management in contractual issues</li><li>Maintain excellent working relationships with clients to ensure a good collaboration</li></ul>What you bring to the role:<ul><li>Bachelor’s Degree in Law Or Bachelor’s degree in engineering with legal background</li><li>Master degree from a recognised university will be considered as an asset</li><li>Working language both Greek and English</li><li>Working knowledge of MS Office</li><li>Working knowledge of construction and forms of Conditions of Contract</li><li>Strong experience with both English and Greek law contracts</li><li>Ability to operating in a highly technical and complex field</li><li>Excellent communication, negotiations, organisation and interpersonal skills</li><li>High level of professionalism, integrity and confidentiality&nbsp;</li></ul>Share the same Value Based Behaviors:  <ul><li>People &amp; Personal growth  </li><li>Results orientation &amp; Safety excellence  </li><li>Collaboration &amp; Trust  </li><li>Empathy &amp; Effective communication  </li><li>Flexibility &amp; Adaptability </li></ul>Your Benefits:  <ul><li>Competitive Salary &amp; Benefits package</li><li>Cooperation, creativity and innovation: we adopt flexible cooperation models to achieve fast results and increased productivity &nbsp;</li></ul>

Contracts Coordinator

At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First. Job Description As a quality team leader (QTL), you will be a catalyst for ongoing improvement. This applies not only to your own team, but also to the other operational teams you'll be supporting. In your role, you'll: <ul><li>Lead a team of quality analysts and work together to establish quality methods and standards.</li><li>Conduct audits, and participate in business reviews and calibration sessions to identify areas for improvement.</li><li>Collaborate with other departments to address the identified opportunities.</li><li>Develop new processes, guidelines, and policies as part of the broader team's pursuit of operational excellence.</li></ul> Roles and responsibilities <ul><li>Calculate monthly audit goals and distribute work to quality analysts (QAs)</li><li>Drive completion of audit targets</li><li>Gather inputs from QAs based on audits to identify training needs</li><li>Report performance for aligned span on a daily/weekly/monthly basis</li><li>Suggest process/system improvements based on common customer concerns, with quantified benefits</li><li>Attend weekly business reviews with the</li><li>Collaborate with training to conduct training needs analysis</li><li>Participate in strategic projects for the campaign/LOB</li><li>Interview, onboard, and train new QAs</li><li>Train the team on using quality tools and analysis periodically as per the organization's plan</li><li>Review QAs' audits for quality improvement</li><li>Coach QAs for improvement and keep their knowledge up-to-date</li><li>Maintain a performance ranking for QAs, and conduct quarterly performance reviews</li><li>Conduct cross-functional calibration sessions for QAs, Ops, and training</li><li>Maintain a change management log for quality forms and rubrics</li><li>Drive quality initiatives, contests, and campaigns for the assigned span</li><li>Stay updated on process/product knowledge and act as an SME for the campaign/LOB</li></ul> Return to table of contents Requirements Technical skills: <ul><li>Proficiency in using quality tools for analysis and data interpretation</li><li>Advanced Excel/Google Sheets skills essential for effective data management and analysis</li><li>Strong problem-solving and process improvement skills</li><li>Knowledge of Six Sigma/Lean principles</li><li>At least six (6) months of experience in managing a team of QAs</li><li>Previous experience in a related environment is preferred</li></ul> Soft skills: <ul><li>Versatility and ability in handling multiple projects</li><li>Effective people management skills</li><li>Strong stakeholder management abilities</li><li>Expertise in coaching for performance improvement</li><li>Strong customer centricity</li><li>Good written and verbal communication skills</li><li>Logical thinking</li><li>Ability to manage conflicts</li><li>Attention to detail</li><li>Skill in maintaining effective working relationships within a diverse team</li><li>A commitment to a continuous improvement mindset</li></ul> Personality traits: <ul><li>Confidence</li><li>Good oratory skills</li><li>Assertiveness</li><li>High conscientiousness and diligence</li><li>The ability to articulate thoughts clearly</li><li>Integrity</li><li>Trustworthiness</li></ul>

Quality Supervisor

The Spa Receptionist plays a key role in providing exceptional guest service to spa guests. Responsible for managing the spa front desk, the receptionist facilitates smooth operations, handles inquiries, schedules appointments, and ensures guests have a memorable spa experience.Key Responsibilities:Guest Services:&nbsp;Greet and welcome spa guests in a friendly and professional manner.<ul><li>Provide information about available spa services, treatments, and packages.</li><li>Assist guests in selecting appropriate services based on their preferences and needs.</li><li>Handle inquiries and provide accurate information about spa facilities and policies.</li></ul>Appointment Scheduling:&nbsp;Schedule spa appointments efficiently, taking into consideration therapist availability and guest preferences.<ul><li>Coordinate with spa staff to ensure a seamless scheduling process.</li><li>Confirm appointments and provide reminders to guests as needed.</li></ul>Check-In and Check-Out:<ul><li>Manage the check-in and check-out process for spa guests.</li><li>Ensure accurate and timely processing of payments for spa services.</li><li>Maintain organized records of spa appointments and transactions.</li></ul>Guest Relations:<ul><li>Address guest concerns or issues promptly and professionally.</li><li>Seek feedback from guests to enhance the quality of services.</li><li>Build positive relationships with repeat spa guests.</li></ul>Administrative Tasks:<ul><li>Maintain an organized and tidy spa reception area.</li><li>Manage phone inquiries and direct calls to the appropriate staff.</li><li>Assist in maintaining inventory of spa products and supplies.</li></ul>Collaboration with Spa Staff:<ul><li>Communicate effectively with spa therapists and other staff members.</li><li>Coordinate special requests or requirements from guests with spa staff.</li></ul>Promotions and Sales:<ul><li>Inform guests about current promotions, discounts, and spa packages.</li><li>Actively promote spa services and upsell additional treatments when appropriate.</li></ul>Compliance and Policies:<ul><li>Ensure adherence to spa policies and procedures.</li><li>Stay informed about spa industry trends and updates.</li></ul>&nbsp;Qualifications:<ul><li>Bachelor’s degree or equivalent.</li><li>Proven experience in customer service or a similar role.</li><li>Excellent knowledge of Greek and English languages. Third language will be considered accordingly.</li><li>Exceptional communication (both verbal and written), negotiation and administrative skills.</li><li>Strong organizational and multitasking abilities.</li><li>Familiarity with spa services and products.</li><li>Proficient in using spa management software or reservation systems.</li><li>Professional appearance and demeanor.</li></ul>&nbsp;Additional Information:&nbsp;We offer a competitive compensation package, including salary, benefits, and opportunities for professional growth. We are an equal opportunity employer and are committed to diversity and inclusion in our workforce.If you are dedicated to delivering exceptional guest experiences join our team and be part of our journey towards excellence!All resumes will be handled with discretion. Only those who possess the above-mentioned requirements will qualify for an interview and be contacted in due time.We respect your privacy by adhering to the European Union General Data Protection Regulation (GDPR).

Spa Receptionist

We are seeking a motivated and results-driven individual to join our team as a B2B Inbound Sales Specialist. This role will primarily involve handling inbound calls and emails from potential business clients, providing information about our products or services, and ultimately closing sales.Duties and ResponsibilitiesResearch and Outreach:<ul><li>Conduct thorough research to create targeted outreach materials for high-value prospects in collaboration with Sales Development Representatives (SDRs) and Account Executives (AEs).</li><li>Initiate contact with potential customers through warm lead calling and responding to inquiries generated from marketing efforts using effective questioning to uncover needs.</li></ul>Lead Qualification and Management:<ul><li>Follow up with marketing-generated leads to qualify as sales opportunities and move solid leads through the sales funnel, connecting them to appropriate sales personnel and arranging meetings.</li><li>Identify high-potential prospective users or client opportunity and develop an effective engagement strategy.&nbsp;</li><li>Maintain and manage client accounts, ensuring a high level of engagement and satisfaction.</li></ul>Customer Engagement:<ul><li>Show understanding and empathy towards customers, assisting them in using the platform effectively and addressing any issues.</li><li>Provide detailed information on product features, pricing, and payment options while advocating for new products and services through a consultative approach.</li><li>Follow up with potential customers who expressed interest but did not lead to immediate sales opportunities to nurture and develop relationships.</li></ul> &nbsp;Collaboration and Feedback:<ul><li>Work cross-functionally with marketing and other teams to escalate urgent or unresolved customer issues, improving targeting and messaging based on insights gathered from customer interactions.</li><li>Collaborate with the sales team to achieve monthly, quarterly, and annual sales targets while providing feedback on emerging trends in customer needs.</li></ul>Sales Execution:<ul><li>Execute sales plays created by marketing and implement scaled sales strategies to acquire new customers and enhance product adoption and client retention.</li><li>Own the full sales cycle, from business case development to closing deals while ensuring all customer interactions are meticulously documented within the CRM system.</li><li>Discover the overall business objectives of clients and effectively articulate our client value proposition to customers by setting up and delivering live demos.</li></ul>Training and Compliance:<ul><li>Participate in training sessions as required and adhere to company policies and procedures.</li><li>Achieve internal service-level agreements (SLAs) and performance metrics while maintaining high customer satisfaction standards.</li></ul>Reporting:<ul><li>Consistently update activity and contact information within the CRM, supporting weekly reporting efforts and helping to analyze customer interactions.</li></ul> &nbsp;Competencies and Skills:<ul><li>Business Acumen: Possesses a deep understanding of business practices, enabling the creation of customized solutions that meet complex business needs.</li><li>Results Orientation: Highly motivated to achieve and exceed sales targets, employing a strategic approach to overcome obstacles and deliver expected outcomes.</li><li>Excellent Communication and Influencing Skills: Outstanding ability to build and maintain strong customer relationships, offering targeted long-term solutions that align with client requirements.</li><li>Technical Proficiency: Enthusiastic about technology and skilled at understanding and explaining complex concepts. Adept at developing tailored solutions that meet customer needs.</li><li>System Adaptability: Proven track record of quickly learning new processes and effectively navigating various systems to improve operational efficiency.</li><li>Presentation Skills: Proficient in delivering persuasive virtual demonstrations to potential clients, effectively showcasing products and solutions.</li><li>Language Proficiency: Fluent in English and Italian (C1 level), with strong written and verbal communication abilities.</li><li>Organizational Skills: Highly organized with excellent time management skills, ensuring timely attention to priorities and customer needs.</li></ul> &nbsp;We Would Really Like You to Have:<ul><li>Sales Environment Understanding: A strong grasp of the sales landscape and dynamics.</li><li>Sales Experience: Prior experience in a sales environment is advantageous.</li><li>Fintech Experience: Familiarity with fintech products or services is a plus.</li><li>Urgency and Adaptability: Ability to thrive in a fast-paced and ambiguous sales environment.</li><li>Strong Command of Technology: Proficient in Windows OS, Apple OS X, Microsoft Office Suite, and Google applications.</li><li>Exceptional Communication Abilities: Excellent verbal and written skills, crucial for addressing customer needs effectively and building rapport.</li><li>Problem-Solving Skills: Proactive approach to identifying and addressing client needs, with attention to detail.</li><li>Team Collaboration: Strong team player who actively contributes to departmental initiatives and fosters collaboration.</li><li>Openness to Feedback and Continuous Improvement: Willingness to learn and grow, demonstrating reliability and honesty.</li><li>Empathy and Reassurance: Ability to understand customer concerns and provide reassurance effectively.</li><li>Overall, we are looking for a dependable, adaptable individual who can thrive in a dynamic environment while delivering top-notch customer service and achieving sales excellence.</li></ul> &nbsp;What can you expect from this role?<ul><li>Competitive salary</li><li>Comprehensive benefits package</li><li>Ample opportunities for professional development and learning from various departments</li><li>A vibrant and inclusive work environment</li></ul> &nbsp;Are you enthusiastic about sales? If you’re eager to advance your career in this field and enhance your skill set, this is the ideal opportunity for you! We are currently seeking driven Sales professionals to join our team. &nbsp;How We Partner To Protect You: TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs. DEI: In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know.We invite you to explore all TaskUs career opportunities and apply through the provided URL https://www.taskus.com/careers/.

B2B Sales Specialist- German/English

We're currently looking forfull-timeSupport Associates to join our team in Thessaloniki! In our Support team there is no typical day, and to be successful in Support Associate role you will need to be self-motivated, creative and have excellent interpersonal and relationship-building skills to be able to support our customers, restaurants and courier partners. Our operation is running seven days a week so this role also requires you to be able to work on weekends.Please note that this is an on-site position for candidates based in Thessaloniki. :)&nbsp; If the points below sound exciting, we look forward to hearing from you! Customer Obsessed: At Wolt, our Support team knows that customer interactions serve a larger purpose than simply fixing problems; our mission is to provide customers with an out of this world and memorable experience, every time. Team Oriented: Work with a diverse team of fellow Support Associates and liaise with our other Operations and Product team members to communicate any problems, bugs or other issues that may arise.&nbsp; Communication: Fluidly and fluently communicate with our courier partners, customers, and merchants and adjust your tone to your audience. Personal Touch: We’re not afraid to play up the playfulness in our interactions, so creativity is a must!&nbsp; Attitude: Take ownership beyond the obvious.What you'll be doing<ul><li>Handling our 24/7 customer, venue partner and courier partner support together with the team.</li><li>Communicating with customers via the chat or over the phone using a Wolt tone of voice and adapting to the customers tone.</li><li>Simply and clearly responding to questions and queries from our customers, venue partners and courier partners, finding solutions to exceed their expectations.</li><li>Developing our customer, venue partner and courier partner support together with the team.</li></ul>Our humble expectations<ul><li>It's a shift-based role, so you are able to work during mornings, nights and weekends (40 hours per week) - we are open 7 days a week.</li><li>You already have experience in a customer-facing role or logistics role and you're excited to join our award winning Support&nbsp;team.</li><li>You are a fast learner and attentive to both small details and the bigger picture.</li><li>Multitasking is your strong suit and you’re prepared to manage multiple incoming interactions simultaneously and effortlessly determine which take priority.</li><li>You're an expert when it comes to Thessaloniki's food scene, traffic patterns, and the different areas of your city.</li><li>You have a can-do attitude and are ready to roll up your sleeves and get to work in a fast-paced startup environment.</li><li>Fluency&nbsp;in Greek and ability&nbsp;to work in English is required.</li></ul>

Support Associate

We're currently looking for&nbsp;full-time&nbsp;Support Associates to join our team in Thessaloniki! In our Support team there is no typical day, and to be successful in Support Associate role you will need to be self-motivated, creative and have excellent interpersonal and relationship-building skills to be able to support our customers, restaurants and courier partners. Our operation is running seven days a week so this role also requires you to be able to work on weekends.Please note that this is an on-site position for candidates based in Thessaloniki. :)&nbsp; If the points below sound exciting, we look forward to hearing from you! Customer Obsessed: At Wolt, our Support team knows that customer interactions serve a larger purpose than simply fixing problems; our mission is to provide customers with an out of this world and memorable experience, every time. Team Oriented: Work with a diverse team of fellow Support Associates and liaise with our other Operations and Product team members to communicate any problems, bugs or other issues that may arise.&nbsp; Communication: Fluidly and fluently communicate with our courier partners, customers, and merchants and adjust your tone to your audience. Personal Touch: We’re not afraid to play up the playfulness in our interactions, so creativity is a must!&nbsp; Attitude: Take ownership beyond the obvious.What you'll be doing<ul><li>Handling our 24/7 customer, venue partner and courier partner support together with the team.</li><li>Communicating with customers via the chat or over the phone using a Wolt tone of voice and adapting to the customers tone.</li><li>Simply and clearly responding to questions and queries from our customers, venue partners and courier partners, finding solutions to exceed their expectations.</li><li>Developing our customer, venue partner and courier partner support together with the team.</li></ul>Our humble expectations<ul><li>It's a shift-based role, so you are able to work during mornings, nights and weekends (40 hours per week) - we are open 7 days a week.</li><li>You already have experience in a customer-facing role or logistics role and you're excited to join our award winning Support&nbsp;team.</li><li>You are a fast learner and attentive to both small details and the bigger picture.</li><li>Multitasking is your strong suit and you’re prepared to manage multiple incoming interactions simultaneously and effortlessly determine which take priority.</li><li>You're an expert when it comes to Thessaloniki's food scene, traffic patterns, and the different areas of your city.</li><li>You have a can-do attitude and are ready to roll up your sleeves and get to work in a fast-paced startup environment.</li><li>Fluency&nbsp;in Greek and ability&nbsp;to work in English is required.</li></ul>Next stepsIf you are excited about working in a high growth environment, taking ownership and being part of an extremely high performing team, we’d love to hear from you!&nbsp;We will be reviewing applications on an on-going basis, so send through your application ASAP&nbsp;:)

Are you looking for an&nbsp;opportunity&nbsp;in&nbsp;Thessaloniki? Are you ready to work on&nbsp;large&nbsp;scale projects for industry-leading clients&nbsp;around the world and elevate your&nbsp;career&nbsp;to an&nbsp;international level? If so, check below for more info about this career&nbsp;opportunity! You bring passion, we bring opportunities! #YourOpportunity At Deloitte, the&nbsp;spirit of excellence&nbsp;is part of our DNA. We strive to hire the&nbsp;brightest minds from all around the globe, allowing us to excel in both long-term strategic thinking and business improvement implementation as the undisputed global leader in professional services. We are committed to&nbsp;delivering impacting results&nbsp;for diverse private and public organization clients, linking our peerless talent in audit with&nbsp;unrivaled opportunities for impact&nbsp;– committing ourselves to sustainable growth and investment in our employees’ development and inclusion along the way. Since 2018, Deloitte has been operating its&nbsp;Competence Center in Thessaloniki with satellites in the cities of Patras, Heraklion, and Ioannina&nbsp;- which are model hubs of expertise, training, and innovation, specializing in cutting-edge exponential technologies, in which graduates and young professionals undergo immersive experiences, continuous learning, gaining practical insights and hands-on training that empower them to navigate the complexities of the digital landscape. Deloitte is an ideal working environment for both&nbsp;young and senior professionals&nbsp;who want to take the next step in their careers, offering them a supportive and international working environment that leverages their expertise and potential. Its corporate culture is based on trust and collaboration and ensures diversity and inclusion so that everyone feels part of a great team. #YourRole Your role as a&nbsp;Front Office Secretary/Receptionist&nbsp;will focus on providing effective&nbsp;administrative and secretarial support&nbsp;to our divisions by: <ul><li>Handling and distributing central calls</li><li>Welcoming and accommodating visitors, clients and business partners</li><li>Handling written correspondences, reports, e-mail and calendar management</li><li>Managing monthly invoices</li><li>Drafting and Processing business contracts</li><li>Ordering and controlling office supplies</li><li>Filing</li><li>Organizing meetings and meeting materials</li><li>Creating and editing high-quality PowerPoint presentations &amp; excel reports</li><li>Making travel arrangements and hotel bookings according to business needs</li><li>Handling sensitive information and content with confidentiality and discretion</li><li>Supporting company events inside premises and at other venues</li></ul> #RequiredSkills Our ideal candidates are bright and ambitious professionals that focus on delivering work of high quality, are committed to high levels of service, and can build strong relationships. We expect that you also have strong interpersonal and organizational skills and the ability to work effectively within a team. To qualify for the role you must have: <ul><li>At least two years of relevant work experience</li><li>University or Higher Education degree</li><li>Strong communication and presentation skills (verbal &amp; non-verbal)</li><li>Excellent command of spoken and written English and Greek</li><li>Proficiency in using PCs in a Windows environment (Word, Excel, Power Point), along with strong typing skills</li><li>Diligent, punctual, and responsible approach</li><li>Demonstrated commitment, reliability, and a strong work ethic</li><li>Adaptability and flexibility, with the ability to manage changing priorities in a fast-paced environment</li><li>Proactive attitude with strong problem-solving skills and attention to detail</li><li>Willingness to invest time in personal development and continuous learning</li><li>Sociable and discreet personality</li></ul> #WhatWeOffer At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. <ul><li>Empowered well-being: We provide multiple program offerings to support your well-being needs (flexible working arrangements, extra days of leave, parental allowances)</li><li>Engagement within international large-scale teams and projects</li><li>Constant opportunities for learning with unlimited access to internal and external learning platforms and sponsored certificates aligned with business needs and technology trends.</li><li>Challenging and innovating environment where personal development and growth are encouraged, always with transparency and trust.</li><li>Diverse culture and active communities that enable you to bring yourself to work.</li><li>Team Building and Corporate Social Responsibility Activities.</li><li>Private medical health insurance plan.</li><li>Ticket restaurant card.</li><li>Exclusive Discounts to several retail providers, restaurants and others.</li><li>Fresh fruit and unlimited coffee at our offices.</li></ul> Please note that all the well-being benefits mentioned above are subject to annual review. About Deloitte #OurServices Deloitte offers Global professional services that include Audit, Risk Advisory, Tax, Consulting and Financial Advisory. Our approach combines insight and innovation from multiple disciplines with global business and industry expertise to help our clients excel anywhere in the world.We deliver outstanding impact on the reputation and success of our clients, in Greece and globally. In pursuing this we contribute to a sustainable and prosperous society, and are firm believers in the positive impact business can and should have on the world it operates within. #OurPurpose Our purpose, “To make an impact that matters for our clients, our people and society “- defines who we are and what we stand for. This is not about size, it's about being the first choice. The first choice for the largest and most influential clients, and the first choice for the best talent. #OurValues At Deloitte we foster a collaborative culture where talented individuals can produce their best work. We value innovative thinking, diverse insights and a genuinely distinctive level of customer service through our expertise and professionalism.We value difference, with respect at the heart of our inclusive culture. #OurTalentExperience From day one at our firm, practitioners are part of a community. Our development and career progression framework will help them develop the skills and capabilities to succeed. The wellness of our people and the ability to offer agile working arrangements is at the center of our unique talent experience. We create a workplace that encourages collaboration, creativity, and inclusiveness to ensure our staff are supported, encouraged and feel a sense of purpose and meaning in what they do each day. This document has been prepared by Deloitte Business Solutions Societe Anonyme of Business Consultants, Deloitte Certified Public Accountants Societe Anonyme and Deloitte Alexander Competence Center Single Member Societe Anonyme of Business Consultants. Deloitte Business Solutions Societe Anonyme of Business Consultants, a Greek company, registered in Greece with registered number 000665201000 and its registered office at Marousi Attica, 3a Fragkokklisias &amp; Granikou str., 151 25, Deloitte Certified Public Accountants Societe Anonyme, a Greek company, registered in Greece with registered number 0001223601000 and its registered office at Marousi, Attica, 3a Fragkokklisias &amp; Granikou str., 151 25 and Deloitte Alexander Competence Center Single Member Societe Anonyme of Business Consultants, a Greek company, registered in Greece with registered number 144724504000 and its registered office at Thessaloniki, PAEGA Building, Land Port Zone of the Port of Thessaloniki, 54626 Thessaloniki, Greece, are all companies of the Deloitte Central Mediterranean S.r.l. (“DCM”) geography. DCM, a company limited by guarantee registered in Italy with registered number 09599600963 and its registered office at Via Santa Sofia no.28, 20122, Milan, Italy is one of the Deloitte NSE LLP geographies. Deloitte NSE LLP is a UK limited liability partnership and member firm of Deloitte Touche Tohmatsu Limited, a UK private company limited by guarantee. Deloitte refers to one or more of Deloitte Touche Tohmatsu Limited (“DTTL”), its global network of member firms and their related entities (collectively, the “Deloitte organization”). DTTL (also referred to as “Deloitte Global”) and each of its member firms and related entities are legally separate and independent entities, which cannot obligate or bind each other in respect of third parties. DTTL and each DTTL member firm and related entity is liable only for its own acts and omissions, and not those of any of each other. DTTL does not provide services to clients. Please see www.deloitte.com/ about to learn more. DTTL, Deloitte NSE LLP and Deloitte Central Mediterranean S.r.l. do not provide services to clients. Please see www.deloitte.com/about to learn more about our global network of member firms. Deloitte is a leading global provider of audit and assurance, consulting, tax and related services. Our global network of member firms and related entities in more than 150 countries and territories serves four out of five Fortune Global 500® companies. Learn how Deloitte’s approximately 470,000 people make an impact that matters at www.deloitte.com. This communication contains general information only, and Deloitte Business Solutions Societe Anonyme of Business Consultants, Deloitte Certified Public Accountants Societe Anonyme and Deloitte Alexander Competence Center Single Member Societe Anonyme of Business Consultants, is not, by means of this communication, rendering professional advice or services. Before making any decision or taking any action that may affect your finances or your business, you should consult a qualified professional adviser. No entity in the Deloitte organization shall be responsible for any loss whatsoever sustained by any person who relies on this communication. Deloitte organization refers to Deloitte Touche Tohmatsu Limited (“DTTL”), its global network of member firms and their related entities collectively. © 2026 For more information contact Deloitte Central Mediterranean.

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