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Αναζητούμε υπεύθυνο/η&nbsp;για την προσέλκυση και ανάπτυξη πελατών που ανήκουν στις Μικρές και Μεσαίες Επιχειρήσεις, με έμφαση στην αύξηση υπολοίπων των επιχειρηματικών δανείων.Κύριες αρμοδιότητες<ul><li>Η ανάπτυξη εργασιών του πελατολογίου Μικρών και Μεσαίων Επιχειρήσεων και η διερεύνηση τρεχουσών και μελλοντικών αναγκών τους</li><li>Η δημιουργία και διατήρηση σχέσεων εμπιστοσύνης μέσω συνεχούς υποστήριξης των επιχειρηματικών τους δραστηριοτήτων</li><li>Η υποστήριξη και εκτέλεση των εργασιών σε όλο το εύρος των βασικών προϊόντων (Χορηγήσεις/Καταθέσεις/Επενδύσεις) σε συνεργασία με τις αρμόδιες μονάδες της τράπεζας</li><li>Η αξιοποίηση και προώθηση λοιπών προϊόντων και υπηρεσιών που προσφέρονται τόσο από την τράπεζα όσο και από συνεργαζόμενες εταιρείες</li><li>Η προσήλωση στην άριστη εξυπηρέτηση των αναγκών του πελάτη</li><li>Η αύξηση του πελατολογίου βάσει στρατηγικής στόχευσης της τράπεζας.</li></ul>Απαιτούμενες δεξιότητες<ul><li>Πτυχίο ανώτερου/ανώτατου εκπαιδευτικού ιδρύματος κατά προτίμηση οικονομικής κατεύθυνσης.</li><li>Κατανόηση της σημαντικότητας της εμπειρίας του πελάτη</li><li>Πολύ καλή γνώση της αγγλικής γλώσσας</li><li>Πολύ καλή γνώση MS Office</li><li>Προσανατολισμός στην επίτευξη των αποτελεσμάτων</li><li>Άριστες επικοινωνιακές δεξιότητες.</li></ul>

Business relationship manager

Αναζητούμε υπεύθυνο/η για την εκτέλεση των εγχρήματων συναλλαγών του καταστήματος, την εξυπηρέτηση των καθημερινών αναγκών των πελατών και τη διατήρηση των σχέσεων με το πελατολόγιο των ιδιωτών πελατών που δεν είναι affluent. Θα αναφέρεται στον Branch manager του καταστήματος.Κύριες αρμοδιότητες<ul><li>Κύρια αποστολή του ρόλου είναι η αποτελεσματική διεκπεραίωση των γενικών και υποστηρικτικών εργασιών του καταστήματος με ταχύτητα και ακρίβεια</li><li>Υποδέχεται τους πελάτες και τους ενημερώνει για τις κατηγορίες και τα είδη των προϊόντων της τράπεζας</li><li>Διερευνά τις ανάγκες του πελάτη και φροντίζει για την ικανοποίησή τους, προτείνοντας και προωθώντας τα κατάλληλα κατά περίσταση προϊόντα επιδιώκοντας την επίτευξη σταυροειδών πωλήσεων (cross selling)</li><li>Προβαίνει στις απαραίτητες ενέργειες για την ολοκλήρωση της πώλησης των προϊόντων και της διεκπεραίωσης με ακρίβεια των συναλλαγών</li><li>Συγκεντρώνει τα απαραίτητα κατά περίπτωση δικαιολογητικά για τον φάκελο του πελάτη και καταχωρεί το αίτημά του.</li></ul>Απαιτούμενες δεξιότητες<ul><li>Πτυχίο ανώτερου/ανώτατου εκπαιδευτικού ιδρύματος</li><li>Άριστη γνώση των προϊόντων και των διαδικασιών της τράπεζας</li><li>Πολύ καλή γνώση της αγγλικής γλώσσας</li><li>Πολύ καλή γνώση MS Office</li><li>Προσανατολισμός στην επίτευξη αποτελεσμάτων</li><li>Άριστες επικοινωνιακές δεξιότητες.</li></ul>

Assistant relationship manager Θεσσαλονίκη

We are looking for a Small Business Banking Relationship Manager who will be responsible for the management, development, coordination and completion of the sale of small business banking products and services, in accordance with the scope of the Branch's activities. The job holder promotes the commercial objectives of theBranch, through maintaining good transactional relationships with customers and informing them about new business products and services.Responsibilities• Responsible for the action plan and implementation regarding the development of new Business Banking (SB) clientele &amp; the promotion of Business Banking (SB) products/services• Support the Business Banking (SB) market &amp; competition monitoring• Design and implement the SB clientele retention plan and the additional SB products / services promotion plan• Coordinate, manage, monitor and execute all SB transactions• Management of overdue business loans• Support in the cooperation with relevant teams in the framework of development&amp; promotion of Business Banking (SB) Products/Services• Coordination with all relevant divisions of the bank in terms of SB products / services development and promotion strategy• Stay involved with the budgeting procedure (drafting / monitoring / revising), by providing all the required information• Support the implementation and improvement of the Branch’s organization and operations.Qualifications• Bachelor's degree from a higher educational institution, preferably in economics or another related subject (desirable)• Master's degree (desirable) in the fields of business administration, finance or another related subject• 2 years of experience in a similar position is required• Professional certification under the joint decision of the Executive Committee of the Bank of Greece and the Board of Directors of the Hellenic Capital Market Commission (either of types: a1, a2, b1, b, c, d) and/or professional accreditation in private insurance intermediation (types A, D) will be considered an asset• Strong sales skills and solid understanding of customer behavior and relationship management• Customer-focused with excellent communication and interpersonal skills• Good command of both Greek and English

Small Business Banking Relationship Manager

As an Upper Mass Segment Officer, reporting to the Branch Manager, you will manage and coordinate all activities related to servicing individual customers of the Branch, including the sale of deposit, investment, lending, and bancassurance products. You will support branch staff, delivering these services, ensuring smooth execution andcompliance to the Bank’s policies and procedures. You will actively promote the branch's commercial objectives by building and maintaining strong client relationships with the Upper Mass Segment and by informing them about new banking products and services. As the first point of contact, you will play a key role in ensuring an exceptional customer service experience. The role requires you to have a customer-focused profile and demonstrat strongcommitment to the achievement of the team’s and the Organization’s goals. Responsibilities:• Upper Mass clientele development &amp; promotion of existing &amp; new retail bankingproducts &amp; services• Market &amp; competition monitoring• Upper Mass customer relationship management &amp; performancesupervision/management• Ensure that the provision of services to customers is carried out in accordance withthe instructions and terms agreed with the Bank• Collaboration with competent units regarding the development &amp; promotion ofproducts/services• Responsible for managing organizational &amp; operational issues and checking theaccuracy of customer documentation before their transmission to Central Services• Ensuring the efficient implementation and improvement of branch organizational&amp; operation procedures• Formulating &amp; supervising the implementation of branch commercial &amp;operational objectives internal plan, concerning Upper Mass customers• Provide information during the preparation/monitoring/review of the bank'sbranch network budget at a branch level• In addition to the above, any other area of responsibility, duties and competenciesare assigned by the hierarchically superior level, such as daily incoming andoutgoing netting of accounts, settlement of returned checks, overdue Loansmanagement.• Manages relationships with local stakeholders at a branch level.Qualifications:• Bachelor’s degree, preferably in Accounting, Finance, Economics, BusinessAdministration or a related field• Master’s degree in a relevant filed will be considered an asset• Minimum of 5 years’ relevant experience• Professional certification under the joint decision of the Executive Committee ofthe Bank of Greece and the Board of Directors of the Hellenic Capital MarketCommission (either of types: a1, a2, b1, b, c, d) and/or professional accreditationin private insurance intermediation (types A, D) will be considered an asset• Solid knowledge of financial products and services, particularly loans and credit,and awareness of market competition• Strong sales skills and solid understanding of customer behavior and relationshipmanagement• Customer-focused with excellent communication and interpersonal skills• Very good command of English.

Upper Mass Segment Officer

CrediaBank, which was created through the merger of Attica Bank and the formerPancreta Bank, is looking for an Upper Mass Segment Officer to join our dynamicteam.As an Upper Mass Segment Officer, reporting to the Branch Manager, you will manage and coordinate all activities related to servicing individual customers of the Branch, including the sale of deposit, investment, lending, and bancassurance products. You will support branch staff, delivering these services, ensuring smooth execution and compliance to the Bank’s policies and procedures. You will actively promote the branch's commercial objectives by building and maintaining strong client relationships with the Upper Mass Segment and by informing them about new banking products and services. As the first point of contact, you will play a key role in ensuring an exceptional customer service experience. The role requires you to have a customer-focused profile and demonstrate strong commitment to the achievement of the team’s and the Organization’s goals.Responsibilities:• Upper Mass clientele development &amp; promotion of existing &amp; new retail bankingproducts &amp; services• Market &amp; competition monitoring• Upper Mass customer relationship management &amp; performance supervision/management• Ensure that the provision of services to customers is carried out in accordance withthe instructions and terms agreed with the Bank• Collaboration with competent units regarding the development &amp; promotion ofproducts/services• Responsible for managing organizational &amp; operational issues and checking theaccuracy of customer documentation before their transmission to Central Services• Ensuring the efficient implementation and improvement of branch organizational&amp; operation procedures• Formulating &amp; supervising the implementation of branch commercial &amp;operational objectives internal plan, concerning Upper Mass customers• Provide information during the preparation/monitoring/review of the bank'sbranch network budget at a branch level• In addition to the above, any other area of responsibility, duties and competenciesare assigned by the hierarchically superior level, such as daily incoming andoutgoing netting of accounts, settlement of returned checks, overdue Loansmanagement.• Manages relationships with local stakeholders at a branch level.Qualifications:• Bachelor’s degree, preferably in Accounting, Finance, Economics, BusinessAdministration or a related field• Master’s degree in a relevant filed will be considered an asset• Minimum of 5 years’ relevant experience• Professional certification under the joint decision of the Executive Committee ofthe Bank of Greece and the Board of Directors of the Hellenic Capital MarketCommission (either of types: a1, a2, b1, b, c, d) and/or professional accreditationin private insurance intermediation (types A, D) will be considered an asset• Solid knowledge of financial products and services, particularly loans and credit,and awareness of market competition• Strong sales skills and solid understanding of customer behavior and relationshipmanagement• Customer-focused with excellent communication and interpersonal skills• Very good command of English.

Job Ads Relationship Manager Μακεδονία, Finance

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upper mass segment officer

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