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We're currently looking for&nbsp;full-time&nbsp;Support Associates to join our team in Thessaloniki! In our Support team there is no typical day, and to be successful in Support Associate role you will need to be self-motivated, creative and have excellent interpersonal and relationship-building skills to be able to support our customers, restaurants and courier partners. Our operation is running seven days a week so this role also requires you to be able to work on weekends.Please note that this is an on-site position for candidates based in Thessaloniki. :)&nbsp; If the points below sound exciting, we look forward to hearing from you! Customer Obsessed: At Wolt, our Support team knows that customer interactions serve a larger purpose than simply fixing problems; our mission is to provide customers with an out of this world and memorable experience, every time. Team Oriented: Work with a diverse team of fellow Support Associates and liaise with our other Operations and Product team members to communicate any problems, bugs or other issues that may arise.&nbsp; Communication: Fluidly and fluently communicate with our courier partners, customers, and merchants and adjust your tone to your audience. Personal Touch: We’re not afraid to play up the playfulness in our interactions, so creativity is a must!&nbsp; Attitude: Take ownership beyond the obvious.What you'll be doing<ul><li>Handling our 24/7 customer, venue partner and courier partner support together with the team.</li><li>Communicating with customers via the chat or over the phone using a Wolt tone of voice and adapting to the customers tone.</li><li>Simply and clearly responding to questions and queries from our customers, venue partners and courier partners, finding solutions to exceed their expectations.</li><li>Developing our customer, venue partner and courier partner support together with the team.</li></ul>Our humble expectations<ul><li>It's a shift-based role, so you are able to work during mornings, nights and weekends (40 hours per week) - we are open 7 days a week.</li><li>You already have experience in a customer-facing role or logistics role and you're excited to join our award winning Support&nbsp;team.</li><li>You are a fast learner and attentive to both small details and the bigger picture.</li><li>Multitasking is your strong suit and you’re prepared to manage multiple incoming interactions simultaneously and effortlessly determine which take priority.</li><li>You're an expert when it comes to Thessaloniki's food scene, traffic patterns, and the different areas of your city.</li><li>You have a can-do attitude and are ready to roll up your sleeves and get to work in a fast-paced startup environment.</li><li>Fluency&nbsp;in Greek and ability&nbsp;to work in English is required.</li></ul>Next stepsIf you are excited about working in a high growth environment, taking ownership and being part of an extremely high performing team, we’d love to hear from you!&nbsp;We will be reviewing applications on an on-going basis, so send through your application ASAP&nbsp;:)

Support Associate

Our&nbsp;IoT&nbsp;practices support our customers in understanding and adopting the most&nbsp;advanced technological solutions&nbsp;in&nbsp;industrial fields&nbsp;and more, identifying and implementing the integration architectures that best meet the requirements and business strategies.Through our solution architects and developers, we help our customers to create safe and&nbsp;reliable innovations that guarantee a real competitive advantage in the market:<ul><li>Our areas of expertise offer solutions in the&nbsp;Smart Manufacturing,&nbsp;Industrial Internet of Things (IIoT and IoT) and&nbsp;Computer Vision.</li><li>Graphical interfaces&nbsp;that offer a high level of usability and scalability on different devices, adhering to well-defined graphical standards.</li><li>Integration Services&nbsp;solutions that aimed at radically transforming operational&nbsp;and digital processes, making them more efficient. Nowadays, a mandatory element for the unison functioning of complex enterprise ecosystems.</li><li>Technological Architectures&nbsp;that allow the most modern&nbsp;Cloud applications&nbsp;to be integrated and communicated with "plug &amp; play" systems with enterprise systems.</li><li>Micro-services implementation&nbsp;that allows orchestration, reuse, and high availability in order to reduce time to market and improve the user experience.</li></ul> OUR REQUIREMENTS:Key Qualifications<ul><li>Own a degree from a University or Technological Educational Institution (already graduated or expected to graduate within spring/autumn of 2024) in Informatics, Computer Science, Software Engineering or similar technical course of study</li><li>Be available to work full-time with a permanent contract at DACC office in Thessaloniki, Heraklion, Patra, Ioannina</li><li>Have a good understanding of the software lifecycle and problem-solving skills</li><li>Have Strong oral and written communication skills in Greek and English</li><li>Be Proactive and have genuine enthusiasm, curiosity and&nbsp;#teamwork&nbsp;attitude&nbsp;</li><li>Have Programming knowledge:<ul><li>Object Oriented Programming concepts</li><li>At least one of the following programming languages:</li><li>Java&nbsp;(preferred),&nbsp;Phyton, C#, C++</li><li>Relational databases&nbsp;(one of: SQLite, PostgreSQL, Ms SQL Server, etc.)</li><li>Knowledge of&nbsp;REST API, SOAP WS, MQTT, Integration Architectures principles</li><li>Good&nbsp;Linux&nbsp;knowledge (Ubuntu and/or SUSE)</li><li>Basic&nbsp;networking&nbsp;knowledge</li></ul></li></ul> Bonus Qualifications·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Basic Angular or other&nbsp;frontend&nbsp;technology knowledge·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;CVS: Version Control/Git·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Experience with&nbsp;CI/CD tools&nbsp;(Azure DevOps, Jenkins, GitLab)·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Experience with&nbsp;AWS tools&nbsp;(S3, Cloudwatch, Athena,&nbsp;Lambda functions, Stream Manager, Greengrass)·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Basic knowledge of&nbsp;WebSockets·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Basic testing and test report preparation experience·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Knowledge of&nbsp;SOAP WS protocol·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Knowledge of MES\MOM products (Siemens Opcenter Foundation, PTC Thingworks\Kepware)·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Have your Military obligations fulfilled&nbsp;·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Enjoy traveling and working abroad·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Italian language WE ARE LOOKING FOR: Individuals who have a&nbsp;strong will&nbsp;to expand their knowledge of new technologies, a&nbsp;passion&nbsp;to grow within the company and&nbsp;aspirations&nbsp;for career growth. At Deloitte we foster a consultative culture because the best decisions are made in consultation with others. We approach our work with a collaborative mindset, teaming across businesses, geographies, and skill sets to deliver tangible, measurable, attributable impact. These are not aspirations, but principles that we all commit to today and every day. #AboutConsulting&nbsp;Five core competency areas make up our Consulting service line:<ul><li>Strategy, Analytics and M&amp;A</li><li>Customer and Marketing</li><li>Core Business Operations</li><li>Human Capital</li><li>Enterprise Technology and Performance</li></ul> We exist to solve complex problems &nbsp; Our consultants are renowned for their straightforward approach to solving some of the world’s largest and most complex business challenges. Each member of our Consulting team is energized by the challenge a seemingly inscrutable problem presents. Our distinctiveness lies in our refusal to accept a problem at face value - we draw on the depth of our shared insight to ask the right questions, and it’s these questions that uncover answers - answers with impact. &nbsp; We are committed to collaboration &nbsp; Our role is to unlock potential for growth and innovation. We believe this requires real collaboration – with our own networks and with our clients. It is why we commit to truly getting under the skin of our client’s needs, developing a full appreciation for their environment, goals and ambitions. We are also unafraid to challenge. &nbsp;In so doing, we build long-term and trusted affinities. &nbsp; We create long-term, sustainable impact &nbsp; We often work hand-in-hand with our clients to help find the right solution and to help apply that solution. Our aim is to leave behind ambassadors who are equipped to continue the transformation we began. For us, it is about embedding sustainable change, allowing the impact of our insight to be felt for a long time to come. &nbsp; #AboutDeloitte &nbsp; Our services &nbsp; Deloitte offers Global professional services that include Audit, Risk Advisory, Tax, Consulting and Financial Advisory. Our approach combines insight and innovation from multiple disciplines with global business and industry expertise to help our clients excel anywhere in the world. &nbsp; We deliver outstanding impact on the reputation and success of our clients, in Greece and globally. In pursuing this we contribute to a sustainable and prosperous society, and are firm believers in the positive impact business can and should have on the world it operates within. &nbsp; Our Purpose &nbsp; Our purpose, “To make an impact that matters for our clients, our people and society “- defines who we are and what we stand for. This is not about size; it is about being the first choice. The first choice for the largest and most influential clients and the first choice for the best talent. &nbsp; Our values &nbsp; At Deloitte, we foster a collaborative culture where talented individuals can produce their best work. We value innovative thinking, diverse insights and a genuinely distinctive level of customer service through our expertise and professionalism. &nbsp; We value difference, with respect at the heart of our inclusive culture. &nbsp; Our talent experience &nbsp; From day one at our firm, practitioners are part of a community. Our development and career progression framework will help them develop the skills and capabilities to succeed. The wellness of our people and the ability to offer agile working arrangements is at the center of our unique talent experience. We create a workplace that encourages collaboration, creativity, inclusiveness to ensure our staff are supported, encouraged and feel a sense of purpose and meaning in what they do each day.Sounds like the sort of role for you? Apply now.Location:&nbsp;Thessaloniki/Patras/Heraklion/IoanninaThis document has been prepared by Deloitte Alexander Competence Center Single Member Societe Anonyme of Business Consultants. &nbsp; Deloitte Alexander Competence Center Single Member Societe Anonyme of Business Consultants, a Greek company, registered in Greece with registered number 144724504000 and its registered office at Thessaloniki, Municipality of Pylaia - Chortiatis of Thessaloniki, Vepe Technopolis Thessaloniki (5th and 3rd street), is one of the Deloitte Central Mediterranean S.r.l. (“DCM”) Countries. DCM, a company limited by guarantee registered in Italy with registered number 09599600963 and its registered office at Via Tortona no. 25, 20144, Milan, Italy is one of the Deloitte NSE LLP Geographies. Deloitte NSE LLP is a UK limited liability partnership and member firm of Deloitte Touche Tohmatsu Limited, a UK private company limited by guarantee (“DTTL”). DTTL and each of its member firms are legally separate and independent entities. DTTL, Deloitte NSE LLP and Deloitte Central Mediterranean S.r.l. do not provide services to clients. Please see&nbsp;www.deloitte.com/about&nbsp;to learn more about our global network of member firms. This document and its contents are confidential and prepared solely for your use, and may not be reproduced, redistributed or passed on to any other person in whole or in part, unless otherwise expressly agreed with you. No other party is entitled to rely on this document for any purpose whatsoever and we accept no liability to any other party, who is provided with or obtains access or relies to this document.© 2024 Deloitte Central Mediterranean. All rights reserved.

Junior IoT Developer @ Thessaloniki

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support associate

Wolt Greece

junior iot developer @ thessaloniki

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