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At Relevance, we focus on six core principles through which we cultivate our culture, promote excellence and evolve: Diversity - Knowledge - Innovation - Execution - Humility - Ownership.Our company's core purpose is to provide an environment for employees, clients and ourselves to flourish and throughout our eleven-year long lifetime we have heavily invested time &amp; resources in building and maintaining a strategy, structure and methodology with one goal in mind; Growth. We have also managed to create an inspiring working environment in which our people can perform and develop by guiding and being guided.We Hire for Attitude and train for SkillWe see every new recruit as a next important building block for our company and search for well-rounded professionals with diverse backgrounds and an insatiable appetite for knowledge. Subsequently, we passionately invest in their skill-set development by: (1) providing a comprehensive product education orientation (2) setting performance related targets that impact their end of year salary increase, reinforcing at the same time meritocracy, (3) encouraging attendance to Google/Meta/Vendors events; (4) supporting an open space culture to nurture knowledge sharing.As a Senior Social Media Ads Specialist you will:<ul><li>Develop and deliver a winning social media paid strategy while setting relevant KPIs according to business objectives</li><li>Plan, create and optimize paid campaigns on Meta, TikTok and LinkedIn Business platforms</li><li>Measure, refine &amp; report performance of all digital marketing campaigns against ROI goals</li><li>Plan, execute and measure tests across ad creative, landing pages and other marketing elements to optimize results</li></ul><ul><li>Apply audience insights and analytics data to inform paid social campaigns</li><li>Collaborate with internal teams to evaluate, test and refine the end-to-end multi-channel customer experience</li><li>Ensure the quality and accuracy of all client-facing deliverables</li><li>Develop, communicate and monitor growth and efficiency targets for client campaigns and agency business</li><li>Collaborate with Account and Design Teams to develop digital plans that support client objectives</li><li>Be up to date with the latest social media trends, apply international best practices and innovative tools</li></ul>Job requirementsWhat you will bring:<ul><li>At least 4 years of experience as a Social Media Specialist or similar role</li><li>University degree in Finance, Marketing or relevant field</li><li>Successfully devised and developed paid social campaigns across Meta, TikTok and LinkedIn</li><li>Experience in e-commerce and paid social strategies optimized for ROI</li><li>Strong copywriting skills and ability to provide brand-led strategic messaging</li><li>Data-driven and proven ability to analyze data for insights through Facebook Analytics and other Third Party Apps (Google Analytics)</li><li>Strong communication and organization skills with the ability to adapt in agile ways of working</li><li>Ability to self-manage while handling projects under tight deadlines</li><li>Meta Media Buying Certification is a plus</li></ul> Benefits:<ul><li>Competitive salary</li><li>Hybrid working model</li><li>Private Medical &amp; Life Insurance</li><li>Inspiring and challenging projects</li><li>Growth opportunities</li><li>Extensive education</li><li>Central offices</li><li>Bonus opportunities</li></ul>

Senior Social Media Ads Specialist (based in Athens or Thessaloniki)

At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First. It started with one ridiculously good idea - Create a different breed of BPO! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion; exploring new technologies, being ready to handle any challenge in a moment's notice, mastering consistency in an ever-changing world - that's what it takes to get there. If that's something you want to be apart of, apply today! Customer Care Specialist-Turkish/English Bilingual What does a Customer Care Specialist really do? Think of yourself as someone who will provide world-class service to our customers in an accurate, efficient, and respectful manner on every call as measured by different performance metrics, so not everyone can qualify for this role. We make sure we get the best of the best, after all, we are a ridiculously good company so we make sure our employees are top-notch. So come on, now we need your full concentration because it's time to imagine what it's like being a Customer Care Specialist. Responsibilities: <ul><li>Experience in technical-based customer assistance through voice, chat, and email</li><li>Previous experience dealing with the challenges faced in a customer-focused role</li><li>Act as a key participant within the internal team and wider Company by taking part in department initiatives providing feedback/updates, promoting collaborative solutions, and supporting colleagues/department. As a result, driving the successful development of the team and the wider department forward.</li><li>Problem-solving and critical thinking skills</li><li>A passion for problem-solving with the customer's interest and satisfaction being the primary goal</li><li>Social Media Savvy</li><li>Ability to effectively and correctly communicate verbally and in written format</li></ul> Role Requirements: <ul><li>Must be bilingual in Turkish (C2/Native) and English (B2/C1) speaking and writing</li><li>Minimum 1-2 year experience in Customer Support, technical support, especially with a help desk or other IT functions</li><li>Great communication skills, written and orally</li></ul> <ul><li>Demonstrate strong abilities to work independently and as a remote team player</li><li>Must be adaptable and flexible, demonstrating abilities to work with process and information changes</li><li>Must be willing to participate in a background screening</li><li>Proven customer communication experience (E-mail &amp; Phone)</li><li>Strong working knowledge of external systems and PC based internet and software applications (e.g. internet, Microsoft Office)</li></ul>

Job Ads It Support Specialist Μακεδονία, Media / Social Media

senior social media ads specialist (based in athens or thessaloniki)

Relevance Digital Agency

content moderation - bilingual turkishenglish

TaskUs

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