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Epsilon Net, the largest Group of Business Software in Greece with a full portfolio of specialized services and software solutions, offers you:Career Growth – Join a team where you can develop, learn, and evolve.Supportive Culture – Thrive in an environment that fosters teamwork, knowledge-sharing, and excellence.Top Clients &amp; Technology – Work with the best professionals in the development sector and cutting-edge toolsAs a Senior HR Generalist:📌Your mission:<ul><li>Act as a primary HR contact for employees and managers for day-to-day queries and guidance.</li><li>Coordinate end-to-end recruitment processes for assigned roles (job postings, CV screening, interview scheduling, candidate communication &amp; feedback).</li><li>Support hiring managers in defining role profiles and selection criteria.</li><li>Organize and deliver a smooth onboarding &amp; induction experience for new hires.</li><li>Prepare and manage HR documentation (contracts, amendments, letters, certifications) in alignment with internal guidelines.</li><li>Support internal HR communications (announcements, updates, HR-related content on internal channels).</li><li>Assist in the implementation of HR policies and procedures across business units to ensure consistency and clarity.</li><li>Participate in HR projects and initiatives related to culture, engagement, recognition and wellbeing.</li><li>Provide administrative and coordination support to the wider HR team on group-wide initiatives and activities.</li></ul>📚What You Need:<ul><li>University degree in Human Resources Management, Business Administration, Economics or related field.</li><li>Minimum 3 - 4 years of experience in a similar HR role, preferably in an organized, fast-paced environment.</li><li>Good understanding of core HR processes and practices.</li><li>Very good command of English (written &amp; spoken).</li><li>Strong PC skills (MS Office).</li><li>Excellent communication and interpersonal skills, with a service- and solution-oriented mindset.</li><li>Strong organizational skills, attention to detail and ability to handle multiple tasks simultaneously.</li></ul>🌟Bonus points if you have:<ul><li>Experience in IT / technology / multi-company or growing organizations.</li><li>Experience in recruitment coordination or employer branding activities.</li><li>Postgraduate studies in HRM or a related field.</li></ul> What We Offer:💰 Competitive salary &amp; benefits package.📚 Ongoing training &amp; career development (Epsilon Training &amp; Epsilon College).🩺 Private medical insurance &amp; psychological support services.🏆 Multi-awarded workplace (Fortune’s 100 Best Companies to Work For in Europe 2024, Best Workplace in Technology, Best Workplaces for Women).

Senior HR Generalist

Πολυεθνική Βιομηχανική εταιρεία αναζητά HR Manager για να ενισχύσει τη λειτουργία Ανθρώπινου Δυναμικού και να συμβάλει ενεργά στη διαμόρφωση ενός σύγχρονου και αποτελεσματικού εργασιακού περιβάλλοντος. Ο ρόλος θα συνεργάζεται στενά με τη διοίκηση και τα επιμέρους τμήματα του οργανισμού, καλύπτοντας το σύνολο των HR functions — από το recruitment και τις εργασιακές σχέσεις έως την ανάπτυξη και υποστήριξη των ανθρώπων της εταιρείας — ενώ θα έχει και ουσιαστική συμμετοχή σε διαδικασίες που σχετίζονται με τη μισθοδοσία (payroll). Αποτελεί μια εξαιρετική ευκαιρία για έναν/μία HR επαγγελματία που επιθυμεί να έχει ενεργό ρόλο στη διαμόρφωση HR πρακτικών σε ένα δυναμικό βιομηχανικό περιβάλλον και να συμβάλει στην ανάπτυξη των ανθρώπων και του οργανισμού.Department:Human ResourcesProject Location(s):ΘεσσαλονίκηEducation:BSC / MSc Διοίκηση Ανθρώπινου Δυναμικού, Διοίκηση ΕπιχειρήσεωνΑρμοδιότητες<ul><li>Διαχείριση και εποπτεία όλων των λειτουργιών του Human Resources (Recruitment, Employee Relations, Training &amp; Development, Performance Management)</li><li>Σχεδιασμός και υλοποίηση πολιτικών και διαδικασιών HR σύμφωνα με τις ανάγκες του οργανισμού</li><li>Υποστήριξη και συμβουλευτικός ρόλος προς τη διοίκηση και line managers σε θέματα HR</li><li>Οργάνωση και παρακολούθηση διαδικασιών προσλήψεων, αξιολόγησης και ανάπτυξης προσωπικού</li><li>Διασφάλιση συμμόρφωσης με την εργατική νομοθεσία και τις εταιρικές πολιτικές</li><li>Διαχείριση θεμάτων εργασιακών σχέσεων και υποστήριξη της καθημερινής λειτουργίας του προσωπικού</li><li>Συνεργασία με το τμήμα μισθοδοσίας και εποπτεία της ορθής συγκέντρωσης και επεξεργασίας στοιχείων για τη μισθοδοσία (payroll)</li><li>Παρακολούθηση HR metrics και δημιουργία αναφορών προς τη διοίκηση</li><li>Συμβολή στη διαμόρφωση θετικής εταιρικής κουλτούρας και εργασιακού περιβάλλοντος</li></ul>Εμπειρία &amp; γνώσεις<ul><li>BSc / MSc Διοίκηση Ανθρώπινου Δυναμικού, Διοίκηση Επιχειρήσεων ή συναφή τομέα</li><li>Προϋπηρεσία σε θέση HR, ιδανικά σε βιομηχανικό ή παραγωγικό περιβάλλον</li><li>Πολύ καλή γνώση της εργατικής νομοθεσίας και κατανόηση διαδικασιών payroll</li><li>Εμπειρία σε διαχείριση πολλαπλών HR λειτουργιών</li><li>Πολύ καλή γνώση MS Office και HRIS συστημάτων</li><li>Αριστη γνώση Αγγλικής γλώσσας</li></ul>Προσωπικά Χαρακτηριστικά<ul><li>Ισχυρές επικοινωνιακές και οργανωτικές δεξιότητες</li><li>Ικανότητα συνεργασίας με διαφορετικά επίπεδα διοίκησης</li><li>Εμπιστευτικότητα, ακεραιότητα</li></ul>Παροχές<ul><li>Ανταγωνιστικό πακέτο αποδοχών και παροχών</li><li>Σημαντικό ρόλο στη διαμόρφωση και εξέλιξη της HR λειτουργίας του οργανισμού</li><li>Σύγχρονο και δυναμικό εργασιακό περιβάλλον</li><li>Προοπτικές επαγγελματικής εξέλιξης σε έναν Διεθνή Βιομηχανικό οργανισμό</li></ul>

HR Manager

Interbeton, part of TITAN Greece, is looking for an Aggregates Regional Manager to oversee quarry operations in Northern Greece, reporting directly to the Aggregates Operations Director. The primary objective of the role is to be accountable for delivering safety, operational performance, financial results, and regulatory compliance across the region, while supporting long-term resource management and continuous improvement.Responsibilities• Supervise quarry operations across an assigned geographic region, ensuring safe, compliant, and efficient production. • Deliver regional performance targets related to safety, quality, cost, productivity, and regulatory compliance. • Lead production planning and resource utilization to secure sustainable long-term quarry performance. • Monitor operational and financial KPIs, implementing corrective and improvement actions where required. • Prepare and manage regional budgets, forecasts, and capital expenditure plans. • Drive continuous improvement, operational excellence, and standardization across quarry sites. • Ensure full compliance with health, safety, technical and environmental legislation, standards, and reporting requirements. • Lead risk management, incident prevention, and corrective action follow-up across the region. • Develop, coach, and evaluate site leadership to strengthen capability, engagement, and succession readiness. • Collaborate with commercial, logistics, technical, and corporate functions to support business objectives. • Maintain effective relationships with authorities, local communities, and external stakeholders. • Contribute to regional strategy, reserves planning, permitting, and expansion initiatives.Qualifications• Degree in Mining Engineering or related field. • 10+ years of progressive experience in quarry or aggregates operations, including senior or multi-site leadership responsibility. • Proven track record in safety leadership, operational excellence, permitting and financial performance management. • Demonstrated ability to lead leaders, manage complexity, and deliver results through high-performing teams. • Strategic mindset combined with strong operational credibility. • Excellent communication and stakeholder management skills in Greek and English. • Military service fulfilled (where applicable).&nbsp;What we offer • Private health insurance • Annual checkup • Performance bonus • Prepaid cards for supermarket • Learning and Development opportunities • Internships and summer schools for employee children • Wellness programs and special offers

Aggregates Regional Manager 25240

As part of the Clinical Data and Information Sciences (CDIS) group, an integral delivery unit within the Clinical Development &amp; Operations (CD&amp;O) organization, the Manager, Senior Clinical Data Scientist (Sr CDS) is responsible for timely and high-quality data management deliverables supporting the Pfizer portfolio. The Sr CDS delivers asset level information strategies and services for optimal use and reuse of internal and external information that will advance research, development, and commercialization of the Pfizer portfolio and further precision medicine. The Sr CDS designs, develops, and maintains key data management deliverables used to collect, review, monitor, and ensure the integrity of clinical data, applies standards, data review and query management, and is accountable for quality study data set release and consistency in asset/submission data. The Sr CDS may have one or more direct reports.ROLE RESPONSIBILITIES<ul><li>Serves as Clinical Data Scientist and Trial Lead for one or more clinical trials assuming responsibility for all CDIS activities including selection and application of data acquisition standards, Data Management Plan, selection of quality risk indicators, third party study data due diligence.</li><li>May functionally manage a team of Associate Data Managers, Senior Data Managers, be responsible for resource allocation, training and development.</li><li>Works with Asset Leads to establish strategy, timelines, and adequate resourcing of DMs at Asset/Study level.</li><li>Ensures appropriate documentation across the lifespan of the study/asset for all DM deliverables and ensures the required study specific CDIS documents in the Trial Master File (TMF) are of high quality and are filed contemporaneously.</li><li>May likely be involved in development of TA specific standards.</li><li>Provides project management leadership to DM teams – Responsible for managing issues at the study level as they arise and proactively communicating to Asset Lead and Management while serving to provide solutions.</li><li>Acts as the key scientific and technical data management expert; contribute to department level initiatives and ensure effective reporting of study status and metrics to Management.</li><li>Ensures work carried out on behalf of CDIS is in accordance with applicable SOPs and working practices.</li><li>Serves as Subject Matter Expert (SME) for and oversees the design, documentation, testing and implementation of clinical data collection tools, both CRF and non-CRFs using and electronic data capture (EDC) system and/or other data collection systems.</li><li>May act as data management contact for regulatory inspections/audits in liaison with the appropriate Quality and Safety groups with Pfizer.</li></ul>QUALIFICATIONS<ul><li>Bachelor’s degree required. Degree in scientific field preferred. Master’s degree preferred.</li><li>Minimum 7 years Data Management experience required, including experience in team leadership.</li><li>Demonstrated successful experience in all relevant clinical data management activities in a Biopharmaceutical or CRO setting.</li><li>Working knowledge of all phases of clinical trials and ability to assess and determine study requirement from protocol review.</li><li>Strong Project and Risk Management.</li><li>CRO and vendor oversight experience preferred.</li><li>Strong verbal and written communication skills.</li><li>Consistent, detail oriented, communicative, dedicated to do a job well done.</li><li>Knowledge of clinical research, FDA &amp; ICH, GCP, GCDMP, and related regulatory requirements.</li><li>Proficient experience using commercial clinical data management systems and/or EDC products (Medidata RAVE, Oracle RDC, Inform preferred).</li><li>Experience using relational databases (e.g. MS SQL Server, MS Access, or Oracle) and data visualization tools (e.g. Spotfire, jReview).</li><li>Strong knowledge of MedDRA/WHO-Drug.</li><li>Proficiency in the use of Microsoft Office Suite of tools (Outlook, Word, Excel, etc.).</li></ul>

Manager, Senior Clinical Data Scientist 4952131

&nbsp;Our People, Our Energy!&nbsp;<h2>The Company</h2>Throughout our 98 years of operation in Greece and with approximately 800 retail stations operating under the Shell trademark, we at&nbsp;CORAL, member of the Motor Oil Group are a proven pioneer and leader in the Greek market. We are active in the distribution and marketing of a wide range of oil products through our retail network and cover industrial and commercial sectors, marine and chemicals and e-mobility. We constantly enhance our services to meet the ever-changing needs of the market and be the customer's first choice&nbsp;with our human face and respect for the environment.&nbsp;The Motor Oil GroupAt Motor Oil Group, our people are our energy!We support the Greek economy with exports to over 75 countries, thousands of employees, and continuous new investments. We work together to shape the future of energy and we focus on developing and empowering our people, cultivating their talents that will shape our future journey towards the energy transition.<h2>Starting with the role:</h2>Currently we are searching to hire for our sales network of company own stores (Shell stations) an&nbsp;Account Manager&nbsp;to be part of a very dynamic team in Thessaloniki&nbsp;and assist on the delivery of our sales plans for the specified portfolio of stations.&nbsp;<h2>During your day you will:</h2><ul><li>nsure consistent application of commercial agreements and full delivery of the customer value proposition across allocated stations</li><li>Coache the Retailers, support recruitment and the site allocation processes and maintain a strong succession pipeline within the area of their responsibility</li><li>Ensure Retailers train and develop their staff, emphasizing on customer service excellence and proper execution of operational standards</li><li>Align on annual sales/expense plans with the Retailers, tracks results, and supports action plans to close performance gaps</li><li>Build a strong safety culture, enforce&nbsp;all related procedures and ensures achievement of agreed HSE targets and compliance standards</li><li>Conduct structured visits covering fuels and NFR, including fuel stock, cash, fiscal records, product availability, planogram adherence, FIFO, promotions and expired-product controls</li><li>Represent the company in inspections (e.g., tax, commerce, regulatory bodies), perform inventory audits, and prepare reporting for the Marketing department</li></ul><h2>What you need to stand out:</h2><ul><li>Bachelor’s degree in Engineering, Business, Economics or a related discipline</li><li>Master Degree will be considered a plus</li><li>At least 3 years of experience in sales as an Account Manager or other similar role</li><li>Strong communication and negotiation skills</li><li>Excellent organizational and time management abilities</li><li>Excellent command of the Greek and English language (oral and written)&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</li><li>Proficient use of MS Office tools</li></ul>&nbsp;&nbsp;Our Compass is the #ACTION#A_uthenticity#C_ompassion#T_eamwork#I_ntegrity#O_wnership#N_ever giving up&nbsp;&nbsp;What give us energy:<ul><li>Friendly and fast paced environment, being always at the heart of the #action</li><li>Continuous learning to empower our teams</li><li>Career Development opportunities across the Motor Oil Group</li><li>Competitive compensation package</li></ul>&nbsp;&nbsp;*We @Motor Oil Group are an equal opportunity employer.Our hiring decisions are based solely on qualifications, merit, and business needs. We recruit, employ, train, and promote individuals without regard to race, color, religion, disability, sex, sexual orientation, gender identity, national origin, age, genetic characteristics, or any other protected status. Our commitment is to maintain an inclusive and diverse workforce where everyone has the opportunity to succeed.

RBA Account Manager (Thessaloniki)

As a Beach Manager at Miraggio Thermal Spa Resort you play a crucial role in ensuring the safe, enjoyable, and efficient operation of the beach area. You are responsible for managing beach staff, guest services, and maintaining the overall quality of beach experience. Your goal is to create a welcoming and memorable environment for guests while upholding safety and environmental regulations.Key Responsibilities:<ul><li>Staff Management: Recruit, train, supervise, and schedule beach staff. Provide coaching, guidance, and performance feedback to maintain a professional and motivated team.</li><li>Guest Services: Welcome guests to the beach, answer inquiries, and provide information about beach amenities, activities, and safety guidelines. Ensure guests have an enjoyable and memorable beach experience.</li><li>Beach Maintenance: Oversee cleanliness and organization of the beach area, ensuring that equipment, sunbeds, umbrellas, and facilities are well-maintained and presentable.</li><li>Environmental Stewardship: Promote and enforce environmental policies to protect the beach and marine life, including the removal of litter, waste management, and adherence to local environmental regulations.</li><li>Emergency Response: Act as the point of contact during emergencies, including water rescues, medical incidents, and natural disasters. Coordinate with other hotel departments and follow established emergency protocols.</li><li>Guest Feedback: Solicit and collect guest feedback on beach services and experiences. Analyze feedback to identify areas for improvement and implement changes as needed.</li></ul>Qualifications:<ul><li>Bachelor's degree in hospitality, tourism, or a related field is preferred.</li><li>Previous experience in beach management or a similar role in the hospitality or resort industry.</li><li>Minimum 2 years of experience in similar position , leadership in hospitality strongly required</li><li>Excellent knowledge of Greek and English languages. Third language will be considered accordingly.</li><li>Exceptional communication</li><li>Familiarity with POS (Point of Sale) systems for order processing and cash handling.</li><li>Ability to prioritize tasks, work under pressure with provided resources, manage workload using own initiative and sufficiently cover a multitask position.</li><li>Availability to work in shifts, including evenings, weekends, and holidays.</li></ul>&nbsp;Additional Information: We offer a competitive compensation package, including salary, benefits, and opportunities for professional growth. We are an equal opportunity employer and are committed to diversity and inclusion in our workforce.If you are a dedicated and experienced professional in the hospitality sector, with a passion for guest service, join our team and be part of our journey towards excellence!

Beach Manager

Ensure compliance with all SIG processes, procedures, policies and standards as they relate to planning and schedule governance, and implement scheduling standards (coding, calendars, progress rules, reporting cut-offs) and support consistent adoption across contractors, consultants, and internal teams, escalating deviations to the Planning Senior Manager.Develop, review, and maintain integrated project schedules across all project stages, in coordination with Delivery teams and contractors/consultants, also support schedule baseline governance: assist with baseline set-up, maintain baseline versions, and prepare baseline change submissions with full traceability through change control, for approval in line with delegated authority.Review, challenge, and validate contractor and consultant programs, including logic quality, resource/constraint realism, critical path integrity, and deliverable integration; document findings and agree corrective actions.Deliver robust progress measurement and forecasting, including weekly/monthly updates, look-ahead planning, progress curves, and clear schedule narratives highlighting drivers, constraints, and trends.Identify schedule risks, opportunities, constraints, and interface issues; support mitigation planning and recovery strategies with Project Teams and contractors, escalating critical issues as required.Provide accurate schedule reporting inputs for project and portfolio dashboards and executive reporting, in coordination with the Planning Senior Manager and Project Controls Director, and support the development of planning capability by mentoring planners and contributing to quality assurance and knowledge sharing across the planning community.What will you bring?Degree in Engineering, Construction Management, Project Management, or related discipline, and minimum 7–10 years’ experience in planning/scheduling on major CAPEX projects and programs.Advanced proficiency in planning tools (Primavera P6 preferred) and schedule reporting/analytics (e.g., Excel, Power BI or equivalent).Proven capability to review and assure contractor schedules and progress submissions, including critical path and baseline integrity.Strong understanding of the schedule–risk–change interface, including baseline control, time impact awareness, and recovery planning.Strong stakeholder management skills with the ability to communicate complex schedule issues clearly and credibly.Fluent English required; Greek and/or Spanish preferred.What we offerTeamBecoming a member of an organization that cares about its people, the environment, and the local communities.Grow&nbsp;Have room to grow and develop via numerous opportunities for learning, professional development, and career advancement.CareCompetitive remuneration packagePrivate health insuranceFlexible working model

Planning Manager

The Quality Assurance Officer supports the implementation, monitoring, and documentation of the resort’s quality systems, ensuring compliance with ISO and HACCP requirements. The role focuses on day-to-day quality checks, reporting, and supporting the Quality Manager in maintaining a culture of continuous improvement.&nbsp;Key Responsibilities:<ul><li>Support the implementation and maintenance of quality assurance systems (ISO 9001, ISO 22000, ISO 14001).</li><li>Perform regular checks and monitoring activities across all departments (e.g., Housekeeping, Kitchen, F&amp;B, Front Office) according to established procedures.</li><li>Record non-conformities and assist in the follow-up of corrective and preventive actions.</li><li>Develop, recommend and monitor corrective and preventive actions</li><li>Assist in verifying the effectiveness of corrective actions.</li><li>Maintain documentation and records related to QA processes, internal audits, and daily inspections.</li><li>Support in investigating customer complaints by gathering data and preparing reports.</li><li>Assist in identifying operational areas requiring improvement and report observations.</li><li>Support training activities by preparing materials, attendance lists, a</li><li>Support on-site audits conducted by external providers</li></ul>&nbsp;Qualifications:<ul><li>Bachelor's degree (National or International university/ AEI or TEI).</li><li>Minimum 1 year of experience in a similar role or a quality-related position (hospitality experience will be considered an asset).</li><li>Excellent command of Greek and English; third language will be an asset.</li><li>Strong communication and teamwork skills.</li><li>High attention to detail, consistency in following procedures, and organizational ability.</li><li>Ability to prioritize tasks, work under pressure with provided resources, manage workload using own initiative and sufficiently cover a multitask position.</li><li>Basic knowledge of ISO standards and HACCP is preferred but not mandatory.</li><li>Proficiency in MS Office (Word, Excel, PowerPoint).</li></ul>&nbsp;Additional Information: We offer a competitive compensation package, including salary, benefits, and opportunities for professional growth. We are an equal opportunity employer and are committed to diversity and inclusion in our workforce.

Quality Assurance Officer

The Paintshop Coordinator assists with the multi-shift day-to-day manufacturing operations, ensuring the product shipments meet the customer’s schedule.&nbsp; Ensures that company policies and procedures are adhered to within manufacturing operations. &nbsp;Key Responsibilities<ul><li>Supports the operation of the powder coating process for metal objects.</li><li>Assists in following operational procedures and contributes suggestions for improvements related to safety, quality, and efficiency.</li><li>&nbsp; Provides daily coordination and guidance to Paintshop staff and supports their training and development.</li><li>Monitors the chemical pre-treatment process and ensures correct handling of materials under supervision.</li><li>Assists with handling, preparing, and replenishing solutions (acids and other liquids) according to established procedures.</li><li>&nbsp;Performs routine quality checks and assists with final product measurements.</li><li>Contributes to capacity and resource planning by providing data and observations to the supervisor.</li><li>Ensures work is carried out in accordance with quality, environmental, safety, and information security policies and procedures.</li><li>Maintains a high standard of work and supports others in doing the same.</li></ul>&nbsp;Requirements<ul><li>Degree in Chemical Engineering, Materials Science, Mechanical Engineering, or related technical field.</li><li>3–5 years of experience in powder coating of metal objects (metal structures, doors, etc.) or relevant industrial experience.</li><li>Strong teamwork skills and the ability to coordinate tasks and support colleagues.</li><li>&nbsp;Willingness to learn, take initiative, and develop within the role.&nbsp;</li><li>Strong analytical and problem-solving skills.</li><li>Project management and cross-functional collaboration skills.</li><li>Advanced English knowledge (oral and written)</li><li>Advanced knowledge of MS Office and EPR Systems (preferably SAP)</li><li>Ability to work on rotating shifts.</li></ul>

Paintshop Coordinator

As a Front Office Supervisor at Miraggio Thermal Spa Resort you will be responsible for overseeing the daily operations of the front desk and ensuring a seamless and exceptional experience for our guests. Your leadership and problem-solving skills will play a pivotal role in maintaining high service standards, managing the front office team, and providing excellent guest service.Key Responsibilities:<ul><li>Team Leadership: Supervise, train, and motivate the front office staff, ensuring they provide outstanding guest service, and meet performance goals and standards.</li><li>Guest Services: Lead by example in delivering exceptional guest services, handling check-in, check-out, reservations, and guest inquiries efficiently and professionally.</li><li>Shift Management: Oversee daily operations by managing staff schedules, ensuring coverage, and coordinating shift changes. Maintain a well-organized and efficient front desk operation.</li><li>Guest Issues Resolution: Address and resolve guest concerns, complaints, or special requests promptly and professionally, finding appropriate solutions while adhering to hotel policies.</li><li>Cash Handling: Oversee financial transactions, ensuring accuracy, compliance, and proper cash balancing at the end of each shift.</li><li>Training and Development: Provide ongoing training and support to front office staff, ensuring they are well-informed and capable of handling guest inquiries and challenges effectively.</li><li>Report Preparation: Assist in preparing daily reports, occupancy forecasts, and financial summaries. Maintain accurate records.</li><li>Collaboration: Foster effective communication and collaboration between the front office team and other hotel departments, such as housekeeping, maintenance, and food and beverage, to enhance guest experiences.</li><li>Safety and Security: Uphold the hotel's safety and security protocols, ensuring the well-being of guests and staff.</li><li>Front Desk Maintenance: Ensure the front desk area is clean, organized, and equipped with necessary supplies, brochures, and information for guests.</li></ul>&nbsp;Qualifications:<ul><li>Bachelor's degree (Hospitality or related field – AEI or TEI, National or International).</li><li>2-3 years minimum experience in a similar position , leadership in hospitality strongly required.</li><li>Excellent knowledge of Greek and English languages. Third language will be considered accordingly.</li><li>Strong communication (both verbal and written), negotiation and administrative skills.</li><li>Ability to prioritize tasks, work under pressure with provided resources, manage workload using own initiative and sufficiently cover a multitask position.</li><li>High knowledge of Protel/CRS/PMS revenue management and MS office are considered a must.</li><li>Flexibility to work in shifts, including evenings, weekends, and holidays.</li></ul>&nbsp;Additional Information: We offer a competitive compensation package, including salary, benefits, and opportunities for professional growth. We are an equal opportunity employer and are committed to diversity and inclusion in our workforce.If you are a dedicated hospitality professional with leadership skills join our team and be part of our journey towards excellence!

Front office Supervisor

As a Front Office Agent at Miraggio Thermal Spa Resort you play a vital role in providing exceptional guest experiences. You are the first point of contact for our guests and are responsible for creating a warm, welcoming, and efficient environment in the hotel's front office. Your primary goal is to ensure a seamless check-in and check-out process while delivering outstanding guest experience.Key Responsibilities:<ul><li>Guest Check-In and Check-Out:&nbsp;Greet guests with a friendly and professional demeanor. Assist guests with the check-in and check-out process, ensuring accuracy and efficiency. Handle guest inquiries and requests promptly and courteously.</li><li>Reservation Management:&nbsp;Verify and confirm guest reservations accurately.</li><li>Payment Processing:&nbsp;Collect and process payments, issue invoices, and maintain a balanced cash drawer. Ensure all financial transactions are conducted securely and in compliance with hotel policies.</li><li>Information and Assistance:&nbsp;Provide guests with information about hotel facilities, services, local attractions, and dining options. Offer recommendations and assistance to enhance their stay.</li><li>Telephone and Email Communication:&nbsp;Answer phone calls, respond to emails, and transfer calls to appropriate departments. Handle reservations, inquiries, and requests via phone and email.</li><li>Problem Resolution:&nbsp;Address and resolve guest issues and complaints professionally, ensuring guest satisfaction while adhering to hotel policies and procedures.</li><li>Safety and Security:&nbsp;Monitor and maintain the security of the front desk area, ensuring the safety and privacy of guests. Follow hotel security and emergency procedures.</li><li>Administrative Duties:&nbsp;Complete administrative tasks, such as filing, record-keeping, and updating guest information.</li><li>Collaboration:&nbsp;Work closely with other hotel departments, including housekeeping, maintenance, and food and beverage, to ensure seamless guest experiences.</li></ul>&nbsp;Qualifications:<ul><li>Bachelor's degree (National or International university/ AEI or TEI)</li><li>1 year minimum experience on similar position, leadership in hospitality strongly required.</li><li>Excellent knowledge of Greek and English languages. Third language will be considered accordingly.</li><li>Exceptional communication (both verbal and written), negotiation and administrative skills.</li><li>Ability to prioritize tasks, work under pressure with provided resources, manage workload using own initiative and sufficiently cover a multitask position.</li><li>High knowledge of Protel/CRS/PMS revenue management and MS office are considered a must.</li><li>Availability to work in shifts, including evenings, weekends, and holidays.</li></ul>&nbsp;Additional Information:&nbsp;We offer a competitive compensation package, including salary, benefits, and opportunities for professional growth. We are an equal opportunity employer and are committed to diversity and inclusion in our workforce.If you are dedicated to delivering exceptional guest experiences join our team and be part of our journey towards excellence!&nbsp;All resumes will be handled with discretion. Only those who possess the above-mentioned requirements will qualify for an interview and be contacted in due time.We respect your privacy by adhering to the European Union General Data Protection Regulation (GDPR).

Front office Agent

As a Guest Relations Agent at&nbsp;Miraggio Thermal Spa Resort you are the first point of contact for our guests, dedicated to ensuring their comfort and satisfaction. Your role is to create memorable guest experiences by offering personalized assistance and addressing guest inquiries and concerns promptly and professionally.Key Responsibilities:<ul><li>Guest Welcome and Assistance:&nbsp;Warmly welcome guests upon their arrival and assist with the check-in process. Provide information about the hotel's amenities, services, and local attractions.</li><li>Guest Engagement:&nbsp;Establish a positive and lasting relationship with guests, actively listening to their needs and preferences, and delivering personalized services and recommendations to enhance their stay.</li><li>Problem Resolution:&nbsp;Address guest inquiries, concerns, or complaints promptly, finding suitable solutions and escalating issues, when necessary, all while adhering to hotel policies.</li><li>Special Requests:&nbsp;Ensure that special guest requests, such as room preferences, amenities, and services, are met to create exceptional experiences.</li><li>Concierge Services:&nbsp;Offer guidance and information about local dining, entertainment, and transportation options. Make reservations and bookings for guests as required.</li><li>Loyalty Programs:&nbsp;Enroll guests in loyalty programs, explaining the benefits and actively promoting the hotel's services and amenities.</li><li>Communication:&nbsp;Maintain effective communication with other hotel departments, including the front office, housekeeping, maintenance, and dining, to coordinate guest requests and enhance guest experiences.</li><li>Safety and Security:&nbsp;Uphold the hotel's safety and security protocols, ensuring the well-being of guests and staff.</li><li>Feedback Collection:&nbsp;Solicit and collect guest feedback through surveys and direct interactions, conveying comments and concerns to the Guest Relations Manager for analysis and improvement.</li></ul>&nbsp;Qualifications:<ul><li>Bachelor's degree (National or International university/ AEI or TEI)</li><li>1 year minimum experience on similar position , leadership in hospitality strongly required</li><li>Excellent knowledge of Greek and English languages. Third language will be considered accordingly</li><li>Exceptional communication (both verbal and written), negotiation and administrative skills</li><li>Ability to prioritize tasks, work under pressure with provided resources, manage workload using own initiative and sufficiently cover a multi task position</li><li>High knowledge of Protel/CRS/PMS revenue management and MS office are considered a must</li><li>Availability to work in shifts, including evenings, weekends, and holidays</li></ul>&nbsp;Additional Information:&nbsp;We offer a competitive compensation package, including salary, benefits, and opportunities for professional growth. We are an equal opportunity employer and are committed to diversity and inclusion in our workforce.If you are dedicated to delivering exceptional guest experiences join our team and be part of our journey towards excellence!&nbsp;All resumes will be handled with discretion. Only those who possess the above-mentioned requirements will qualify for an interview and be contacted in due time.We respect your privacy by adhering to the European Union General Data Protection Regulation (GDPR).

Guest Relations Agent

&nbsp;Job’s PurposeAs a Transportation Shift Supervisor, you will be member of the Transportation Division and you will actively participate and coordinate a large range of transportation operations. The role requires the ability to manage a various team of drivers and cooperates effectively with the stakeholders.&nbsp;A small idea of your daily tasks<ul><li>Ensures, monitors, and checks the availability of the appropriate resources (vehicles, drivers, etc.),</li><li>Coordinates the day-to-day activities/mechanisms regarding the daily delivery processes and the invoicing procedures</li><li>Manages the routing program in daily basis</li><li>Responsible for the distribution optimization of orders</li><li>Conducts regular audits on the delivery processes and equipment</li><li>Monitors regularly &amp; ad hoc the differences between initial routing plan and final delivery route of orders</li><li>Participates in the selection, training and manages the performance evaluation of a team of drivers.&nbsp;</li></ul>&nbsp;What you have<ul><li>Bachelor’s Degree in Logistics, Supply chain, Business Administration or relevant field. Master’s degree will be considered as an asset</li><li>2-3 years of proven working experience in a similar position, (transportation, courier, delivery, shipping)</li><li>Very good command of MS Suite, Windows, TMS and ERP systems</li><li>Very good command of the Greek &amp; English language both verbal &amp; oral</li></ul>&nbsp;&nbsp;Your Value<ul><li>Teamwork, cooperation, and strong interpersonal and leadership skills</li><li>Results orientation, accountability</li><li>Strong organizational, multi-tasking and time-management skills</li><li>Attention to detail and ability to process numerical data</li></ul>&nbsp;Start your retail journey and live our values of care, teamwork, humor, integrity and courage&nbsp;&nbsp;We care for you<ul><li>Room to grow and develop via numerous opportunities for learning, professional development and career development</li><li>A safe and healthy workplace and a friendly environment which respects each employee’s individuality and personality</li><li>Member of Ahold Delhaize Group</li></ul>&nbsp;&nbsp;A place where everyone belongsWe strive to be a better place to work where our associates reflect the markets we serve, where their voices are heard and valued, they find purpose in their work, and can grow and contribute to their fullest. We are an equal opportunity employer, and all applicants/employees will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, disability status, or any other characteristic protected by law.&nbsp;Certified by Diversity Charter Greece and SHARE Equality LabelWe Give the Best of our Self to make the Best in People’s Lives#giaolaosanoiazesai &nbsp;#proudABers&nbsp;All applications are treated with utmost confidentiality

Transportation Shift Supervisor - Distribution Center of Sindos, Thessaloniki

As a Restaurant Hostess at Miraggio Thermal Spa Resort you are the first point of contact for guests entering the restaurant. Your primary responsibility is to provide a warm and welcoming atmosphere, ensure smooth seating, and assist in coordinating the dining experience. Your role contributes to creating a positive and memorable guest experience.Key Responsibilities:<ul><li>Guest Welcome:&nbsp;Greet and welcome guests as they arrive at the restaurant, providing a friendly and professional demeanor.</li><li>Reservations:&nbsp;Manage reservations and seating arrangements to optimize the restaurant's occupancy while accommodating guest preferences. Record reservation details and maintain an organized reservation system.</li><li>Seating:&nbsp;Escort guests to their tables, ensuring a smooth and pleasant transition. Communicate with waiters to allocate sections for smooth operation.</li><li>Menu Presentation:&nbsp;Offer menus and inform guests of daily specials, promotions, and wine selections. Provide descriptions of menu items and assist with any dietary or special requests.</li><li>Guest Information:&nbsp;Answer inquiries regarding the restaurant's offerings, hours of operation, and special events. Provide information about the hotel's amenities and services.</li><li>Cooperation with Waiters:&nbsp;Collaborate with restaurant waiters and kitchen staff to coordinate guest seating and ensure efficient table turnover. Communicate any special requests or guest preferences.</li><li>Guest Recognition:&nbsp;Develop relationships with regular guests, recognize repeat guests.</li><li>Guest Assistance:&nbsp;Address guest concerns or inquiries and assist in resolving any issues, such as special seating requests or accommodations for guests with disabilities.</li><li>Cleanliness and Organization:&nbsp;Ensure the hostess station is kept clean and</li></ul>&nbsp;Qualifications:<ul><li>Bachelor's degree in hospitality, tourism, or a related field is preferred.</li><li>Previous experience in a restaurant, hotel, or hospitality setting is preferred.</li><li>Excellent knowledge of Greek and English languages. Third language will be considered accordingly.</li><li>Exceptional communication</li><li>Familiarity with POS (Point of Sale) systems for order processing and cash handling.</li><li>Ability to prioritize tasks, work under pressure with provided resources, manage workload using own initiative and sufficiently cover a multitask position.</li><li>Availability to work in shifts, including evenings, weekends, and holidays.</li></ul>&nbsp;Additional Information:&nbsp;We offer a competitive compensation package, including salary, benefits, and opportunities for professional growth. We are an equal opportunity employer and are committed to diversity and inclusion in our workforce.If you have a warm and welcoming personality with a passion for guest service&nbsp;join our team and be part of our journey towards excellence!&nbsp;All resumes will be handled with discretion. Only those who possess the above-mentioned requirements will qualify for an interview and be contacted in due time.We respect your privacy by adhering to the European Union General Data Protection Regulation (GDPR).

Restaurant  Hostess / Υποδοχή

As a Restaurant Captain at Miraggio Thermal Spa Resort you play a pivotal role in ensuring a seamless and exceptional dining experience for our guests. You are responsible for supervising the dining room staff, coordinating service, and maintaining the highest standards of service quality and guest satisfaction.Key Responsibilities:<ul><li>Staff Supervision:&nbsp;Oversee the restaurant's front-of-house staff. Provide guidance, direction, and performance feedback to maintain a professional and motivated team.</li><li>Service Coordination:&nbsp;Coordinate guest seating, table assignments, and table turnover to ensure efficient service and guest satisfaction. Collaborate with the host/hostess to optimize seating arrangements.</li><li>Guest Welcome:&nbsp;Greet and welcome guests, ensuring a warm and professional demeanor. Assist in seating guests and addressing any special requests or accommodations.</li><li>Menu Knowledge:&nbsp;Be well-versed in the restaurant's menu, including daily specials, wine selections, and cocktail offerings. Describe and recommend menu items and beverages to guests.</li><li>Order Accuracy:&nbsp;Verify the accuracy of orders before they are served to guests. Ensure that presentation and service meet the restaurant's standards.</li><li>Guest Assistance:&nbsp;Address guest inquiries, concerns, and requests, providing efficient solutions while maintaining a high level of service quality.</li><li>Table Maintenance:&nbsp;Monitor table setup, cleanliness, and organization to ensure that each table meets the restaurant's standards. Assist in resetting tables for the next guests.</li><li>Teamwork:&nbsp;Collaborate with kitchen staff to ensure food orders are prepared and served promptly. Communicate guest preferences, dietary restrictions, and special requests to the kitchen.</li><li>Guest Recognition:&nbsp;Develop and maintain relationships with regular guests, recognize repeat customers, and provide personalized service to enhance the dining experience.</li><li>Reservations:&nbsp;Manage reservations, ensuring optimal table allocation and seating plans. Record reservation details and maintain an organized reservation system.</li><li>Sales and Upselling:&nbsp;Promote menu items, special promotions, and wine selections to enhance the guest experience and increase revenue.</li><li>Safety and Cleanliness:&nbsp;Enforce health and safety regulations, food safety standards, and responsible alcohol service. Address safety concerns and emergencies effectively.</li></ul>Qualifications:<ul><li>Bachelor's degree in hospitality, tourism, or a related field is preferred.</li><li>2-3 years minimum experience on similar position , leadership in hospitality strongly required</li><li>Excellent knowledge of Greek and English languages. Third language will be considered accordingly.</li><li>Exceptional communication</li><li>Familiarity with POS (Point of Sale) systems for order processing and cash handling.</li><li>Ability to prioritize tasks, work under pressure with provided resources, manage workload using own initiative and sufficiently cover a multitask position.</li><li>Availability to work in shifts, including evenings, weekends, and holidays.</li></ul>&nbsp;Additional Information:&nbsp;We offer a competitive compensation package, including salary, benefits, and opportunities for professional growth. We are an equal opportunity employer and are committed to diversity and inclusion in our workforce.If you are a dedicated and experienced professional in hospitality sector, with a passion for guest service&nbsp;join our team and be part of our journey towards excellence!&nbsp;All resumes will be handled with discretion. Only those who possess the above-mentioned requirements will qualify for an interview and be contacted in due time.We respect your privacy by adhering to the European Union General Data Protection Regulation (GDPR).

Captain

As a Waiter/Waitress at&nbsp;Miraggio Thermal Spa you are an integral part of the dining experience, responsible for providing exceptional guest service to our guests. Your role is to ensure that guests have a memorable and enjoyable dining experience by taking orders, serving meals, and accommodating special requests.Key Responsibilities:<ul><li>Guest Welcome:&nbsp;Greet guests as they arrive at the restaurant and provide menus.</li><li>Order Taking:&nbsp;Take guests' food and beverage orders, ensuring accuracy and noting any dietary restrictions or special requests.</li><li>Food and Beverage Service:&nbsp;Serve meals and beverages promptly and accurately, following established presentation and service standards.</li><li>Menu Knowledge:&nbsp;Familiarize yourself with the restaurant's menu, including daily specials and wine selections. Describe and recommend menu items to guests.</li><li>Guest Service:&nbsp;Provide attentive and personalized service to guests, offering recommendations, answering questions, and ensuring an enjoyable dining experience.</li><li>Table Maintenance:&nbsp;Maintain clean and well-organized dining tables, including setting and resetting tables and ensuring proper tableware and condiments are available.</li><li>Order Accuracy:&nbsp;Verify the accuracy of orders before serving them to guests. Address any discrepancies or issues with orders promptly.</li><li>Cash Handling:&nbsp;Process guest payments accurately, handle cash, credit cards, and mobile payments, and maintain a balanced check or cash drawer.</li><li>Upselling:&nbsp;Suggest additional items or special promotions to enhance the guest experience and increase revenue.</li><li>Teamwork:&nbsp;Collaborate with kitchen staff and other service team members to ensure efficient service and a seamless dining experience.</li><li>Special Requests:&nbsp;Accommodate special guest requests, such as dietary preferences, allergies, or personalized dining experiences, with a focus on exceeding customer expectations.</li><li>Safety and Cleanliness:&nbsp;Follow hygiene and sanitation standards, including personal hygiene and the cleanliness of dining areas.</li></ul>Qualifications:<ul><li>High school diploma or equivalent. Additional hospitality education or service training is a plus.</li><li>1 year minimum experience on similar position , leadership in hospitality strongly required</li><li>Excellent knowledge of Greek and English languages. Third language will be considered accordingly.</li><li>Exceptional communication</li><li>Familiarity with POS (Point of Sale) systems for order processing and cash handling.</li><li>Ability to prioritize tasks, work under pressure with provided resources, manage workload using own initiative and sufficiently cover a multitask position.</li><li>Availability to work in shifts, including evenings, weekends, and holidays.</li></ul>&nbsp;Additional Information:&nbsp;We offer a competitive compensation package, including salary, benefits, and opportunities for professional growth. We are an equal opportunity employer and are committed to diversity and inclusion in our workforce.If you are dedicated to delivering exceptional guest experiences join our team and be part of our journey towards excellence!&nbsp;All resumes will be handled with discretion. Only those who possess the above-mentioned requirements will qualify for an interview and be contacted in due time.We respect your privacy by adhering to the European Union General Data Protection Regulation (GDPR).

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