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Για τη θέση του Guest Relations Officer αναζητούμε έναν ενθουσιώδη επαγγελματίαμε άριστες επικοινωνιακές δεξιότητες και φιλική παρουσία, που θα φροντίζει για την άριστη εμπειρία των επισκεπτών μας. Οι βασικές αρμοδιότητες περιλαμβάνουν την ενημέρωση των πελατών για τις δραστηριότητες και τις υπηρεσίες του ξενοδοχείου,την αντιμετώπιση παραπόνων και την ομαλή συνεργασία με το προσωπικό τηςυποδοχής. Προφιλ Υποψηφιου:Πτυχίο Τουριστικής ΣχολήςΆριστη γνώση ΑγγλικώνΕυχάριστη και επικοινωνιακή προσωπικότητα.Επιθυμητή η προϋπηρεσία σε ανάλογη θέσηΕπιθυμητή η γνώση δεύτερης γλώσσαςΠαροχες:Παροχή διαμονής (για άτομα εκτός περιοχής) σε δίκλινα δωμάτια με ιδιωτικόμπάνιο, mini-ψυγείο, A/C και τηλεόραση.Πλήρης διατροφή.Δωρεάν Wi-Fi.Εκπτώσεις σε υπηρεσίες του ομίλου μας.Πρόσβαση σε πλυντήρια και στεγνωτήρια.Δυνατότητα χρήσης του γυμναστηρίου σε καθορισμένες ώρες.Σεμινάρια , εκπαίδευση.Ευκαιρίες προσωπικής και επαγγελματικής ανάπτυξης.Εργασία σε ένα άριστο και επαγγελματικό περιβάλλον

Guest Relations Officer

We are excited to offer internship opportunities in various departments within our hotel, providing hands-on experience and valuable learning opportunities for students and young professionals. Whether you ’re interested in hospitality management, culinary arts, guest services, or another aspect of hotel operations, we have opportunities available to help you gain valuable skills and knowledge in your field of interest.Available Internship Positions:<ul><li>Front Office Intern: Assist with guest check-in/check-out procedures, handle reservations, and provide excellent customer service at the front desk.</li><li>Housekeeping Intern: Learn about housekeeping operations, including cleaning procedures, inventory management, and quality assurance.</li><li>Food and Beverage Intern: Gain experience in restaurant operations, banquet services, and food preparation under the guidance of our experienced culinary and service teams.</li><li>Guest Relations Intern: Assist with guest inquiries, special requests, and complaint resolution, while providing personalized service to enhance guest satisfaction.</li><li>Sales and Marketing Intern: Support the sales and marketing team in promoting the hotel, managing social media channels, and coordinating events and promotions.</li></ul>Key Responsibilities:<ul><li>Assist with day-to-day operations and special projects within your assigned department.</li><li>Shadow experienced professionals to learn about industry best practices and gain practical skills.</li><li>Collaborate with team members to achieve departmental goals and deliver exceptional service to guests.</li><li>Participate in training sessions, workshops, and networking events to enhance your learning experience.</li><li>Complete assigned projects and reports to demonstrate your understanding of key concepts and contribute to departmental objectives.</li></ul>Qualifications:<ul><li>Enrolled in a relevant degree program or recent graduate in hospitality management, culinary arts, business administration, or a related field.</li><li>Strong communication, teamwork, and organizational skills.</li><li>Passion for the hospitality industry and a desire to learn and grow in your chosen field.</li><li>Flexibility to work varying schedules, including evenings, weekends, and holidays, based on departmental needs.</li><li>Previous hospitality experience or related coursework is preferred but not required.</li></ul>Benefits:<ul><li>Hands-on experience and mentorship from industry professionals.</li><li>Exposure to various aspects of hotel operations and the opportunity to explore different career paths.</li><li>Networking opportunities with colleagues, mentors, and industry professionals.</li><li>Potential for academic credit, depending on your university’s internship requirements.</li><li>Possibility of future employment opportunities based on performance and departmental needs.</li></ul>Join our team: If you’re eager to kick-start your career in the hospitality industry and gain practical experience in a dynamic hotel environment, we encourage you to apply for our internship program. Join our team and embark on a rewarding journey of learning, growth, and discovery.

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Job Ads Customer Service Representatives Μακεδονία, Tourism / Hotels

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