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Reservation Processing: Handle reservations across various channels, maintaining accurate records in the Opera Property Management SystemRate and Package Knowledge: Possess thorough understanding of room types, rates, and packages to support the commercial strategy set by revenue managementCommunication and CRM Management: Manage daily communications, maintain files, and create quotations and confirmations using CRM systemsFront Desk Liaison: Coordinate with front desk staff to relay reservation details and manage cancellations or modificationsRate Monitoring and Forecasting: Conduct daily rate checks, monitor room availability, and assist in forecasting room revenue and occupancyCustomer Service Excellence: Provide exceptional customer service, including local recommendations and guidance, while adhering to operational standardsWhat will you bring?Previous experience in reservations or front office, ideally within the Tourism/Hospitality or Luxury industryFluency in EnglishA degree or diploma in Tourism or Hospitality is beneficialFamiliarity with Hospitality Software (Opera, Fidelio, Protel, Ermis, etc.) is advantageousExcellent verbal and written communication abilities, particularly in customer-facing scenariosFlexible and adaptableWhat we offerTeamBecoming a member of an organization that cares about its people, the environment, and the local communities.Grow&nbsp;Have room to grow and develop via numerous opportunities for learning, professional development, and career advancement.CareCompetitive remuneration package.Private health insuranceFlexible working model

Reservation Agent - Evening Shift

Η&nbsp;Aποστολή&nbsp;μας είναι να χτίζουμε μια καλύτερη και βιώσιμη&nbsp;ζωή στο «σπίτι» για όλους!Αυτή την περίοδο αναζητούμε:&nbsp;Υπάλληλο Εξυπηρέτησης Πελατών - Tαμείο / Μερική Απασχόληση / Ορισμένου ΧρόνουΣτη Leroy Merlin, δεν ψάχνουμε απλώς υπαλλήλους, αλλά ανθρώπους με χαμόγελο που θέλουν να κάνουν την εμπειρία του πελάτη μοναδική!Η καθημερινότητά σου:<ul><li>Αποτελείς το βασικό σημείο επαφής, υποδέχεσαι τους πελάτες με επαγγελματισμό και διασφαλίζεις ότι η ολοκλήρωση της αγοράς αποτελεί μια θετική εμπειρία</li><li>Παρέχεις έγκυρη ενημέρωση για τα προγράμματα προνομίων και τις τρέχουσες εμπορικές ενέργειες, διασφαλίζοντας ότι οι πελάτες αξιοποιούν κάθε ευκαιρία κέρδους</li><li>Χειρίζεσαι με ακρίβεια και ταχύτητα τα σύγχρονα συστήματα του ταμείου, διασφαλίζοντας την ορθή εκτέλεση των συναλλαγών</li><li>Συμμετέχεις ενεργά στη δημιουργία ενός υποστηρικτικού περιβάλλοντος εργασίας, συμβάλλοντας στην αποτελεσματική λειτουργία της ομάδας και την επίτευξη των κοινών στόχων</li></ul>Θα είναι ο τέλειος συνδυασμός αν έχεις:<ul><li>Καλή γνώση Αγγλικών</li><li>Καλή γνώση Η/Υ και επαφή με τις νέες τεχνολογίες</li></ul>Εμείς σου προσφέρουμε:<ul><li>Ελκυστικό πακέτο που αναγνωρίζει την αξία σου</li><li>Επιπλέον ιδιωτική ιατροφαρμακευτική περίθαλψη</li><li>Ειδικές εταιρικές εκπτώσεις για τις αγορές σου</li><li>Συνεχείς ευκαιρίες για εκπαίδευση</li><li>Ένα ασφαλές και σύγχρονο περιβάλλον εργασίας όπου θα νιώθεις ο εαυτός σου</li></ul>#eisai_mesa για το επόμενο βήμα; Στείλε μας το βιογραφικό σου σήμερα, και έλα στην Ομάδα μας!

Υπάλληλος Εξυπηρέτησης Πελατών (Ταμείο) / part time / Ορισμένου Χρόνου

The Order to Cash Collections Analyst will form part of a virtual Global O2C Collections team reporting under the Global O2C Collections Director, Jennifer Strecker. The successful candidate will be responsible for the performance of activities such as Customer Collections and dunning, customer account management, query and dispute management. Completion of these activities will ensure that F&amp;GBS continue to support the achievement of working capital objectives and Leadership amongst other key stakeholders will have access to timely, accurate, and complete Order to Cash information. The successful candidate will receive the benefit of working for a stable and very well-established international corporation with a sonorous name and highly established organizational culture. All our colleagues become an important part of our international, friendly and dynamic team. ROLE RESPONSIBILITIES These responsibilities include but are not limited to the following: <ul><li>Proactively analyze AR falling due and delinquent account balances to ensure timely collection of 3rd party receivables. </li></ul><ul><li>Timely execution of customer dunning activities (e.g. outbound calls, emails, letters, etc.) </li></ul><ul><li>Coordinate customer account resolution with internal parties and execute on agreed collection strategies. </li></ul><ul><li>Timely resolution of inbound billing inquiries (calls, emails, letters, etc.,) with respective parties. </li></ul><ul><li>Maintenance of subledger. Process adjustments/write off balances (non-ADA: FX, bank charges, residuals, etc.), manage default accounts (US only) and provide guidance to Cash application on offsets and payment application where required. </li></ul><ul><li>Refund issuance (review, obtain approvals, and confirm). </li></ul><ul><li>Contribute to AR KPI reporting &amp; analysis on performance of AR ledger. </li></ul><ul><li>Research and support resolution of open disputes. Coordinate with relevant internal stakeholders and customerσ to support timely close-out of open disputes. </li></ul><ul><li>Effectively communicate to peers and management with regards to work tasks and deadlines. </li></ul><ul><li>Manage and resolve escalations in a timely manner ensuring appropriate management oversight where necessary. </li></ul><ul><li>Manage time effectively and communicate to peers and management with regards to work tasks, status and deadlines. </li></ul><ul><li>Proactively ensure hand-offs to supporting teams are timely and clearly communicated as part of a virtual Global Collections team i.e. Other regional hubs for Collections, Cash application, Credit Risk COE, AR Accounting &amp; Compliance, G2N etc. </li></ul><ul><li>Maintain receipt records, files and documentation in an organized manner. </li></ul><ul><li>Share audit documentation to support periodic SAP PC control performance and internal/external audit programs. </li></ul><ul><li>Participate in F&amp;GBS Order-to-Cash global initiatives including transformational projects as needed, as a subject matter expert for the area. </li></ul><ul><li>Ensure strong commitment to the control environment through training and review to meet all control and compliance requirements. </li></ul>QUALIFICATIONS Education and Experience <ul><li>Bachelor's Degree, Finance or Economics or Accounting strongly preferred. </li></ul><ul><li>Fluent Greek, English, and Dutch language requirements to support effective engagement with Customers and colleagues/business partners as needed.</li></ul><ul><li>Up to 2 years of experience in Accounts receivable and/or broader Order to Cash function preferred.</li></ul><ul><li>Experience with financial shared services preferred. </li></ul><ul><li>Experience of working in cross-functional and multi-cultural team an advantage. </li></ul><ul><li>Ability to work in a high-performing team environment. </li></ul><ul><li>Strong interpersonal skills and ability to communicate with diverse groups and individuals. </li></ul><ul><li>Demonstrated ability to work on own initiative. </li></ul><ul><li>Strong verbal and written communication skills. </li></ul><ul><li>Strong business acumen and professionalism with the ability to interface effectively with all levels of management and operations colleagues in all applicable Pfizer Finance and business functional areas </li></ul>Technical Skills Requirements <ul><li>Proficiency in PC skills (MS Excel, Word, PowerPoint, Teams) required </li></ul><ul><li>SAP ERP system experience preferred including FSCM Collections, Dispute Mgt, S4 Hana, Power BI and ISC</li></ul>

Global O2C Collections Analyst & Dispute Mgt - Dutch Language (12 months fixed term)

The Order to Cash Collections Analyst will form part of a virtual Global O2C Collections team reporting under the Global O2C Collections Director, Jennifer Strecker. The successful candidate will be responsible for the performance of activities such as Customer Collections and dunning, customer account management, query and dispute management. Completion of these activities will ensure that F&amp;GBS continue to support the achievement of working capital objectives and Leadership amongst other key stakeholders will have access to timely, accurate, and complete Order to Cash information. The successful candidate will receive the benefit of working for a stable and very well-established international corporation with a sonorous name and highly established organizational culture. All our colleagues become an important part of our international, friendly and dynamic team. ROLE RESPONSIBILITIES These responsibilities include but are not limited to the following: <ul><li>Proactively analyze AR falling due and delinquent account balances to ensure timely collection of 3rd party receivables. </li></ul><ul><li>Timely execution of customer dunning activities (e.g. outbound calls, emails, letters, etc.) </li></ul><ul><li>Coordinate customer account resolution with internal parties and execute on agreed collection strategies. </li></ul><ul><li>Timely resolution of inbound billing inquiries (calls, emails, letters, etc.,) with respective parties. </li></ul><ul><li>Maintenance of subledger. Process adjustments/write off balances (non-ADA: FX, bank charges, residuals, etc.), manage default accounts (US only) and provide guidance to Cash application on offsets and payment application where required. </li></ul><ul><li>Refund issuance (review, obtain approvals, and confirm). </li></ul><ul><li>Contribute to AR KPI reporting &amp; analysis on performance of AR ledger. </li></ul><ul><li>Research and support resolution of open disputes. Coordinate with relevant internal stakeholders and customerσ to support timely close-out of open disputes. </li></ul><ul><li>Effectively communicate to peers and management with regards to work tasks and deadlines. </li></ul><ul><li>Manage and resolve escalations in a timely manner ensuring appropriate management oversight where necessary. </li></ul><ul><li>Manage time effectively and communicate to peers and management with regards to work tasks, status and deadlines. </li></ul><ul><li>Proactively ensure hand-offs to supporting teams are timely and clearly communicated as part of a virtual Global Collections team i.e. Other regional hubs for Collections, Cash application, Credit Risk COE, AR Accounting &amp; Compliance, G2N etc. </li></ul><ul><li>Maintain receipt records, files and documentation in an organized manner. </li></ul><ul><li>Share audit documentation to support periodic SAP PC control performance and internal/external audit programs. </li></ul><ul><li>Participate in F&amp;GBS Order-to-Cash global initiatives including transformational projects as needed, as a subject matter expert for the area. </li></ul><ul><li>Ensure strong commitment to the control environment through training and review to meet all control and compliance requirements. </li></ul>QUALIFICATIONS Education and Experience <ul><li>Bachelor's Degree, Finance or Economics or Accounting strongly preferred. </li></ul><ul><li>Fluent English and Spanish language requirements to support effective engagement with Customers and colleagues/business partners as needed.</li></ul><ul><li>Up to 2 years of experience in Accounts receivable and/or broader Order to Cash function preferred.</li></ul><ul><li>Experience with financial shared services preferred. </li></ul><ul><li>Experience of working in cross-functional and multi-cultural team an advantage. </li></ul><ul><li>Ability to work in a high-performing team environment. </li></ul><ul><li>Strong interpersonal skills and ability to communicate with diverse groups and individuals. </li></ul><ul><li>Demonstrated ability to work on own initiative. </li></ul><ul><li>Strong verbal and written communication skills. </li></ul><ul><li>Strong business acumen and professionalism with the ability to interface effectively with all levels of management and operations colleagues in all applicable Pfizer Finance and business functional areas </li></ul>Technical Skills Requirements <ul><li>Proficiency in PC skills (MS Excel, Word, PowerPoint, Teams) required </li></ul><ul><li>SAP ERP system experience preferred including FSCM Collections, Dispute Mgt, S4 Hana, Power BI and ISC</li></ul>

Global O2C Collections Analyst & Dispute Mgt – Spanish language (12 months fixed term)

10th Salesforce Developers Bootcamp – May 2026 What Impact will you make? 10th Salesforce Developers Bootcamp – Dare to enter the challenge! YOUR OPPORTUNITY Are you a&nbsp;Code Expert&nbsp;or&nbsp;Tech Enthusiast?&nbsp;Join us to elevate your skills to the next level! Learn with us what it’s like to work in a&nbsp;professional environment. Upon being hired in the team, you will participate in an intensive&nbsp;4-weeks training, during which you will: • Discover Salesforce, the world’s&nbsp;leading CRM&nbsp;platform.• Sharpen your coding skills by applying&nbsp;best practices and design patterns.•&nbsp;Be guided&nbsp;by our experts into analyzing and implementing complex business requirements.• Experience working in an&nbsp;international team.&nbsp;It’s our daily life anyway! Following a successful organization of 9 Salesforce Bootcamps starting back in 2019, we are ready to launch the next edition in&nbsp;Thessaloniki. This&nbsp;expert-led training&nbsp;offers hands-on experience with real business scenarios. Upon completion of the training program, you will have the opportunity to get the official&nbsp;Salesforce Developer Certification! Salesforce Bootcamp is scheduled for&nbsp;May-June 2026, and the lessons will take place Monday to Friday from 09.30-18.00 at our offices in Thessaloniki. Ready to take the leap? Join us and transform your career! What will you do as a Salesforce Developer? You will have the chance to meet and get expertise in the Salesforce CRM Cloud platform and its integrated technology stack, one of the most powerful cloud ecosystems. Either working on the&nbsp;frontend as a JavaScript ninja&nbsp;or you are a&nbsp;backend System Integrator&nbsp;the goal is the same: to deliver personalized solutions for our customers, using state of the art technologies! Does this sound like you? Then we want YOU! - Graduated in Computer Science, Software Engineering, or similar field.- Strong with at least one Object Oriented programming language. Web technologies is a plus!- Familiar with Databases (Relational or Object-Oriented)- Fluent in English as we are working in an international environment.- Learning is a passion! Are you already familiar with&nbsp;Salesforce?ORare you an&nbsp;expert in programming, willing to join our team&nbsp;any other time of the year?Then check the&nbsp;Developer&nbsp;roles in Thessaloniki for both junior and experienced positions: -&nbsp;Junior Developer-&nbsp;Full Stack Developer (experienced) #YourOpportunity Deloitte is a worldwide leader in Professional Services with a presence in more than 150 countries and territories.&nbsp;Since 2018, Deloitte has been operating its&nbsp;Competence Center in Thessaloniki with satellites in the cities of Patras, Heraklion, and Ioannina&nbsp;- which are model hubs of expertise, training, and innovation, specializing in cutting-edge exponential technologies, in which graduates and young professionals undergo immersive experiences, continuous learning, gaining practical insights and hands-on training that empower them to navigate the complexities of the digital landscape.Deloitte is an ideal working environment for&nbsp;both young and senior professionals&nbsp;who want to take the next step in their careers, offering them a supportive and international working environment that leverages their expertise and potential. Its corporate culture is based on trust and collaboration and ensures diversity and inclusion so that everyone feels part of a great team. #YourServiceLine:&nbsp;Technology &amp; Transformation Our Technology &amp; Transformation teams empower organizations to navigate the future through technology-driven business transformation. Combining deep industry knowledge with cutting-edge technology, we deliver tailored solutions that drive innovation, enhance efficiency, promote cybersecurity, and foster sustainable growth. #AboutYourTeamDeloitte Salesforce&nbsp;professionals lead the technological development trend through cutting edge technologies, oriented to the Cloud environment.We are looking for a&nbsp;Salesforce Full Stack Developer&nbsp;in&nbsp;Thessaloniki. You will have the chance to participate in important international projects, working on the Salesforce platform and its products. You will focus on implementing and delivering complex applications,&nbsp;carrying out actively and responsibly your project-related activities.&nbsp;Acting with progressively increasing autonomy within multi-functional teams, you will be responsible for the quality of your work and its alignment with the clients’ priorities, targets, and needs.If you want to find out more and go further, within our Division, you will get a chance to express your potential while being supported by training and structured career paths.&nbsp;Individuals who have a&nbsp;strong will&nbsp;to expand their knowledge of new technologies, a&nbsp;passion&nbsp;to grow within the company and&nbsp;aspirations&nbsp;for career growth. At Deloitte we foster a consultative culture because the best decisions are made in collaboration with others. We approach our work with a collaborative mindset, teaming across businesses, geographies, and skill sets to deliver tangible, measurable, attributable impact. These are not aspirations, but principles that we all commit to today and every day. #WhatWeOfferAt Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits:🏠&nbsp;Modern hybrid workplace, characterized by flexibility and Smart Working⚖&nbsp;Empowered well-being: We provide multiple program offerings to support your well-being needs (flexible working arrangements, extra days of leave, parental allowances)🌍&nbsp;Engagement within international large-scale teams and projects, with opportunities to travel for training or client purposes.📚&nbsp;Constant opportunities for learning with unlimited access to internal and external learning platforms and sponsored certificates aligned with business needs and technology trends🚀&nbsp;Challenging and innovating environment where personal development and growth are encouraged, always with transparency and trust🌈&nbsp;Diverse culture and active communities that enable you to bring yourself to work🎉&nbsp;Team Building and Corporate Social Responsibility Activities🏃&nbsp;A buddy to support you with your onboarding🌴&nbsp;Extra days of annual leave⚕️Private medical health insurance plan💳&nbsp;Ticket restaurant card🏷️Exclusive Discounts to several retail providers, restaurants, and others📱&nbsp;Mobile phone🍏&nbsp;Fresh fruits and unlimited coffee every day at our offices&nbsp;Sounds like the sort of role for you? Apply now.Location:&nbsp;Thessaloniki This document has been prepared by Deloitte Business Solutions Societe Anonyme of Business Consultants, Deloitte Certified Public Accountants Societe Anonyme and Deloitte Alexander Competence Center Single Member Societe Anonyme of Business Consultants.Deloitte Business Solutions Societe Anonyme of Business Consultants, a Greek company, registered in Greece with registered number 000665201000 and its registered office at Marousi Attica, 3a Fragkokklisias &amp; Granikou str., 151 25, Deloitte Certified Public Accountants Societe Anonyme, a Greek company, registered in Greece with registered number 0001223601000 and its registered office at Marousi, Attica, 3a Fragkokklisias &amp; Granikou str., 151 25 and Deloitte Alexander Competence Center Single Member Societe Anonyme of Business Consultants, a Greek company, registered in Greece with registered number 144724504000 and its registered office at Thessaloniki, Municipality of Pylaia - Chortiatis of Thessaloniki, Vepe Technopolis Thessaloniki (5th and 3rd street), are one of the Deloitte Central Mediterranean S.r.l. (“DCM”) countries. DCM, a company limited by guarantee registered in Italy with registered number 09599600963 and its registered office at Via Tortona no. 25, 20144, Milan, Italy is one of the Deloitte NSE LLP geographies. Deloitte NSE LLP is a UK limited liability partnership and member firm of Deloitte Touche Tohmatsu Limited, a UK private company limited by guarantee.&nbsp;Deloitte refers to one or more of Deloitte Touche Tohmatsu Limited (“DTTL”), its global network of member firms and their related entities (collectively, the “Deloitte organization”). DTTL (also referred to as “Deloitte Global”) and each of its member firms and related entities are legally separate and independent entities, which cannot obligate or bind each other in respect of third parties. DTTL and each DTTL member firm and related entity is liable only for its own acts and omissions, and not those of any of each other. DTTL does not provide services to clients. Please see www.deloitte.com/ about to learn more.&nbsp;DTTL, Deloitte NSE LLP and Deloitte Central Mediterranean S.r.l. do not provide services to clients. Please see www.deloitte.com/about to learn more about our global network of member firms.&nbsp;Deloitte is a leading global provider of audit and assurance, consulting, financial advisory, risk advisory, tax and related services. Our global network of member firms and related entities in more than 150 countries and territories serves four out of five Fortune Global 500® companies. Learn how Deloitte’s approximately 460,300 people make an impact that matters at www.deloitte.com.&nbsp;This communication contains general information only, and Deloitte Business Solutions Societe Anonyme of Business Consultants, Deloitte Certified Public Accountants Societe Anonyme and Deloitte Alexander Competence Center Single Member Societe Anonyme of Business Consultants, is not, by means of this communication, rendering professional advice or services. Before making any decision or taking any action that may affect your finances or your business, you should consult a qualified professional adviser. No entity in the Deloitte organization shall be responsible for any loss whatsoever sustained by any person who relies on this communication. Deloitte organization refers to Deloitte Touche Tohmatsu Limited (“DTTL”), its global network of member firms and their related entities collectively.© 2025 For more information contact Deloitte Central Mediterranean.

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reservation agent - evening shift

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υπάλληλος εξυπηρέτησης πελατών (ταμείο) / part time / ορισμένου χρόνου

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global o2c collections analyst & dispute mgt – spanish language (12 months fixed term)

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