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As an Upper Mass Segment Officer, reporting to the Branch Manager, you will manage and coordinate all activities related to servicing individual customers of the Branch, including the sale of deposit, investment, lending, and bancassurance products. You will support branch staff, delivering these services, ensuring smooth execution andcompliance to the Bank’s policies and procedures. You will actively promote the branch's commercial objectives by building and maintaining strong client relationships with the Upper Mass Segment and by informing them about new banking products and services. As the first point of contact, you will play a key role in ensuring an exceptional customer service experience. The role requires you to have a customer-focused profile and demonstrat strongcommitment to the achievement of the team’s and the Organization’s goals. Responsibilities:• Upper Mass clientele development &amp; promotion of existing &amp; new retail bankingproducts &amp; services• Market &amp; competition monitoring• Upper Mass customer relationship management &amp; performancesupervision/management• Ensure that the provision of services to customers is carried out in accordance withthe instructions and terms agreed with the Bank• Collaboration with competent units regarding the development &amp; promotion ofproducts/services• Responsible for managing organizational &amp; operational issues and checking theaccuracy of customer documentation before their transmission to Central Services• Ensuring the efficient implementation and improvement of branch organizational&amp; operation procedures• Formulating &amp; supervising the implementation of branch commercial &amp;operational objectives internal plan, concerning Upper Mass customers• Provide information during the preparation/monitoring/review of the bank'sbranch network budget at a branch level• In addition to the above, any other area of responsibility, duties and competenciesare assigned by the hierarchically superior level, such as daily incoming andoutgoing netting of accounts, settlement of returned checks, overdue Loansmanagement.• Manages relationships with local stakeholders at a branch level.Qualifications:• Bachelor’s degree, preferably in Accounting, Finance, Economics, BusinessAdministration or a related field• Master’s degree in a relevant filed will be considered an asset• Minimum of 5 years’ relevant experience• Professional certification under the joint decision of the Executive Committee ofthe Bank of Greece and the Board of Directors of the Hellenic Capital MarketCommission (either of types: a1, a2, b1, b, c, d) and/or professional accreditationin private insurance intermediation (types A, D) will be considered an asset• Solid knowledge of financial products and services, particularly loans and credit,and awareness of market competition• Strong sales skills and solid understanding of customer behavior and relationshipmanagement• Customer-focused with excellent communication and interpersonal skills• Very good command of English.

Upper Mass Segment Officer

CrediaBank, which was created through the merger of Attica Bank and the formerPancreta Bank, is looking for an Upper Mass Segment Officer to join our dynamicteam.As an Upper Mass Segment Officer, reporting to the Branch Manager, you will manage and coordinate all activities related to servicing individual customers of the Branch, including the sale of deposit, investment, lending, and bancassurance products. You will support branch staff, delivering these services, ensuring smooth execution and compliance to the Bank’s policies and procedures. You will actively promote the branch's commercial objectives by building and maintaining strong client relationships with the Upper Mass Segment and by informing them about new banking products and services. As the first point of contact, you will play a key role in ensuring an exceptional customer service experience. The role requires you to have a customer-focused profile and demonstrate strong commitment to the achievement of the team’s and the Organization’s goals.Responsibilities:• Upper Mass clientele development &amp; promotion of existing &amp; new retail bankingproducts &amp; services• Market &amp; competition monitoring• Upper Mass customer relationship management &amp; performance supervision/management• Ensure that the provision of services to customers is carried out in accordance withthe instructions and terms agreed with the Bank• Collaboration with competent units regarding the development &amp; promotion ofproducts/services• Responsible for managing organizational &amp; operational issues and checking theaccuracy of customer documentation before their transmission to Central Services• Ensuring the efficient implementation and improvement of branch organizational&amp; operation procedures• Formulating &amp; supervising the implementation of branch commercial &amp;operational objectives internal plan, concerning Upper Mass customers• Provide information during the preparation/monitoring/review of the bank'sbranch network budget at a branch level• In addition to the above, any other area of responsibility, duties and competenciesare assigned by the hierarchically superior level, such as daily incoming andoutgoing netting of accounts, settlement of returned checks, overdue Loansmanagement.• Manages relationships with local stakeholders at a branch level.Qualifications:• Bachelor’s degree, preferably in Accounting, Finance, Economics, BusinessAdministration or a related field• Master’s degree in a relevant filed will be considered an asset• Minimum of 5 years’ relevant experience• Professional certification under the joint decision of the Executive Committee ofthe Bank of Greece and the Board of Directors of the Hellenic Capital MarketCommission (either of types: a1, a2, b1, b, c, d) and/or professional accreditationin private insurance intermediation (types A, D) will be considered an asset• Solid knowledge of financial products and services, particularly loans and credit,and awareness of market competition• Strong sales skills and solid understanding of customer behavior and relationshipmanagement• Customer-focused with excellent communication and interpersonal skills• Very good command of English.

We are looking for a Small Business Banking Relationship Manager who will be responsible for the management, development, coordination and completion of the sale of small business banking products and services, in accordance with the scope of the Branch's activities. The job holder promotes the commercial objectives of theBranch, through maintaining good transactional relationships with customers and informing them about new business products and services.Responsibilities• Responsible for the action plan and implementation regarding the development of new Business Banking (SB) clientele &amp; the promotion of Business Banking (SB) products/services• Support the Business Banking (SB) market &amp; competition monitoring• Design and implement the SB clientele retention plan and the additional SB products / services promotion plan• Coordinate, manage, monitor and execute all SB transactions• Management of overdue business loans• Support in the cooperation with relevant teams in the framework of development&amp; promotion of Business Banking (SB) Products/Services• Coordination with all relevant divisions of the bank in terms of SB products / services development and promotion strategy• Stay involved with the budgeting procedure (drafting / monitoring / revising), by providing all the required information• Support the implementation and improvement of the Branch’s organization and operations.Qualifications• Bachelor's degree from a higher educational institution, preferably in economics or another related subject (desirable)• Master's degree (desirable) in the fields of business administration, finance or another related subject• 2 years of experience in a similar position is required• Professional certification under the joint decision of the Executive Committee of the Bank of Greece and the Board of Directors of the Hellenic Capital Market Commission (either of types: a1, a2, b1, b, c, d) and/or professional accreditation in private insurance intermediation (types A, D) will be considered an asset• Strong sales skills and solid understanding of customer behavior and relationship management• Customer-focused with excellent communication and interpersonal skills• Good command of both Greek and English

Small Business Banking Relationship Manager

Own and maintain the accuracy, integrity, and consistency of Accounts Receivable (AR) data across systems, and collaborate with cross functional stakeholders to ensure data quality, reporting consistency, and scalable AR processes.Lead the preparation, automation, and continuous enhancement of AR reports, including KPIs and dashboards for management reporting, as well as cash application, unapplied cash, and dispute tracking.Drive the implementation and ongoing optimization of AI enabled cash application and reconciliation solutions, in close collaboration with Finance and IT.Monitor, analyze, and explain AR trends, variances, and risks, providing insightful commentary to support decision making.Manage and reconcile customer deposits and customer account balances, and oversee card acquiring reconciliations, ensuring completeness, accuracy, and alignment between operational and financial data.Support month end closing activities, with a strong focus on AR accuracy, reconciliations, and reporting deadlines, while actively contributing to process standardization, automation, and continuous improvement initiatives within AR and Order to Cash.What will you bring?Strong analytical and reporting mindset, with high attention to detail and data accuracy, and strong communication and problem solving skills, with the ability to translate data into clear insights.Solid experience in Accounts Receivable, AR reporting, finance analytics, or similar finance roles (minimum 3 years preferred).Proven ability to work with ERP systems and reporting tools (ERP, Excel, PowerPoint – mandatory).Interest or experience in automation, AI enabled finance processes, or advanced reconciliations is a strong advantage.Bachelor’s degree in Accounting, Finance, Business Administration, or a related field, and proficiency in English (preferred).Experience with Oracle Hospitality OPERA PMS, Power BI, or similar BI tools is considered an asset.What we offerTeamBecoming a member of an organization that cares about its people, the environment, and the local communities.Grow&nbsp;Have room to grow and develop via numerous opportunities for learning, professional development, and career advancement.CareCompetitive remuneration package.Private health insuranceFlexible working model

Accounts Receivable Reporting & Automation Officer

Support the Hotel Business Partner Manager by assisting with financial analysis, monitoring operational performance, and preparing reports and presentation materials for internal use.Assist the Manager in coordinating with Budget Holders and Operational Teams by providing data, tracking performance, and preparing variance summaries.Contribute to the preparation of budgets and forecasts by gathering data, checking accuracy of inputs, and performing initial analytical work.Support the month-end close process by comparing actual results to budget, identifying key variances, and preparing summary findings for the Manager.Carry out preliminary financial and operational analysis to help the Manager identify risks, opportunities, and areas for corrective action.Prepare ad-hoc reports and analysis based on requests from the Manager, and help ensure smooth communication between Finance and Hotel Operations by supporting the Manager with day-to-day follow-up and information gathering.What will you bring?Business Economics University Degree.2–4 years of professional experience in Big 4 Consulting, Transaction/Assurance Services, or in Financial Controlling/FP&amp;A roles. Strong Analytical skills are required.Understanding of Accounting, Tax and Finance Principles. Payroll knowledge will be considered as a plus.Excellent Communication is required (Greek and English).Advanced Excel and Power Point user experience is required.Strong Analytical and problem-solving skills, with the ability to work independently and in a team environment.What we offerTeamBecoming a member of an organization that cares about its people, the environment, and the local communities.Grow&nbsp;Have room to grow and develop via numerous opportunities for learning, professional development, and career advancement.CareCompetitive remuneration package.Private health insuranceFlexible working model

Finance Hotel Business Partner

Are you a finance professional who enjoys working at the intersection of financial management, reporting, compliance and audits? Do you thrive in complex, international environments and want to make an impact through robust financial governance? We are looking for a Head of Finance to strengthen the finance function and support high-value programmes, contracts and projects. You will work in an international, high-impact environment, contribute to sound financial governance and play a key role in shaping financial processes and controls across the organisation. If you are interested in the above, then we are waiting for your application for this Head of Finance role!You are responsible for<ul><li>Prepare, produce and distribute high-quality financial reports, ensuring accurate records, archives and databases, with a strong focus on delegated budgets</li><li>Analyse, review and process complex financial transactions, including commitments, amendments, payments and recoveries</li><li>Lead the financial review of upcoming contracts and contractual amendments, ensuring accuracy, compliance and value for money</li><li>Review administrative and financial documentation related to projects and programmes, including Consortium &amp; Partnership Agreements, Grant Agreements and Amendments, as well as partners’ financial documentation</li><li>Coordinate and lead the year-end cost cut-off exercise, working closely with contract managers to validate inputs and provide clear guidance on cost eligibility and recognition</li><li>Independently manage the full lifecycle of internal and external audits, including coordination with auditors and counterparts in other EU bodies, preparation of documentation and follow-up on findings and recommendations</li><li>Design, improve and implement financial processes, procedures, reporting tools and dashboards to enhance financial management and efficiency</li><li>Provide sound financial advice and ensure compliance with the EU Financial Regulation and applicable internal rules</li><li>Collaborate closely with other departments, particularly</li><li>Administration, supporting corporate activities such as planning, reporting, financial &amp; budget management, risk management and administration</li></ul>Your Education &amp; Qualifications are<ul><li>BSc / MSc in Accounting, Finance or related field</li><li>Solid experience in finance, reporting and/or audits within Consulting, Technology, Research Center, EU agencies Private sector, Professional Services or similar organisations</li><li>Strong Excel skills and experience with complex data and reporting</li><li>Experience in procurement and contract management</li><li>Excellent command of written and spoken English</li></ul>You are a professional with<ul><li>Strong organisational skills and a proactive, problem-solving mindset</li><li>Excellent organisational and planning skills, with a proactive, problem-solving mindset</li><li>Attention to detail</li><li>Ability to work independently and within a team</li></ul>The company offers<ul><li>Highly competitive fixed salary</li><li>Extra Benefits according to Compensation and Benefits company’s plan</li><li>International, collaborative, and friendly working environment</li><li>Career development and growth opportunities within an industry leader</li></ul>

Job Ads Customer Service Manager Μακεδονία, Finance

upper mass segment officer

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