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To support the Outlet Manager or Outlet Senior Manager in overseeing the daily operation of the outlet, ensuring service excellence, guest satisfaction, and smooth team coordination. The Outlet Assistant Manager plays a key operational role on the floor, supervising service teams, maintaining standards, and ensuring an efficient workflow throughout service periods.This role contributes to the outlet’s success by ensuring consistent execution of brand standards, supporting team development, and maintaining a positive and organized work environment.Key ResponsibilitiesOperational Leadership &amp; ExcellenceSupervise daily outlet operations, ensuring smooth coordination and consistent service delivery.Act as shift leader, maintaining a strong presence on the floor to monitor quality and service flow.Support the Outlet Manager in ensuring adherence to health, safety, and hygiene standards (HACCP and internal policies).Assist in planning and executing outlet activities, promotions, and special events.Team Management &amp; DevelopmentSupervise, guide, and support the service team to ensure high performance and adherence to standards.Support the recruitment, onboarding, and training of new and returning seasonal team members.Foster teamwork and motivation, creating a positive and collaborative work atmosphere.Financial &amp; Business PerformanceSupport daily sales activities, upselling, and cost control initiatives in line with divisional objectives.Assist in monitoring stock, waste, and operational costs to ensure efficiency.Contribute to achieving revenue targets through effective service and guest engagement.Guest Experience &amp; Service QualityEnsure every guest receives attentive, professional, and friendly service.Handle guest feedback and service recovery with professionalism and discretion.Support a culture of continuous improvement based on guest feedback and internal reviews.Coordination &amp; CommunicationEnsure effective communication with Culinary, Bar, and other departments for smooth operation.Participate in daily briefings and service meetings, communicating priorities and updates to the team.Support clear and consistent information flow between management and service employees.AccountabilityAccountable for the smooth execution of outlet operations during assigned shifts.Responsible for supervising service quality, maintaining standards, and supporting team performance.Acts as delegated leader in the absence of the Outlet Manager or Outlet Senior Manager.Qualifications &amp; ExperiencePrevious experience as a Restaurant Supervisor or senior employee, ideally within luxury hotel or resort environments.Fluency in English.Strong leadership and communication skills.Good knowledge of food and beverage service; basic wine knowledge is a plus.Ability to multitask and solve problems under pressure.Degree/Diploma in Hospitality would be a plus.What we offerTeamBecoming a member of an organization that cares about its people, the environment, and the local communities.GrowHave room to grow and develop via numerous opportunities for learning, professional development, and career advancement.CareCompetitive remuneration package.Accommodation &amp; daily transportation.Full board meals.Departmental training.

Outlet Assistant Manager Halkidiki

Operational Leadership &amp; ExcellenceSupervise daily outlet operations, ensuring smooth coordination and consistent service delivery.Act as shift leader, maintaining a strong presence on the floor to monitor quality and service flow.Support the Outlet Manager in ensuring adherence to health, safety, and hygiene standards (HACCP and internal policies).Assist in planning and executing outlet activities, promotions, and special events.Team Management &amp; DevelopmentSupervise, guide, and support the service team to ensure high performance and adherence to standards.Support the recruitment, onboarding, and training of new and returning seasonal team members.Foster teamwork and motivation, creating a positive and collaborative work atmosphere.Financial &amp; Business PerformanceSupport daily sales activities, upselling, and cost control initiatives in line with divisional objectives.Assist in monitoring stock, waste, and operational costs to ensure efficiency.Contribute to achieving revenue targets through effective service and guest engagement.Guest Experience &amp; Service QualityEnsure every guest receives attentive, professional, and friendly service.Handle guest feedback and service recovery with professionalism and discretion.Support a culture of continuous improvement based on guest feedback and internal reviews.Coordination &amp; CommunicationEnsure effective communication with Culinary, Bar, and other departments for smooth operation.Participate in daily briefings and service meetings, communicating priorities and updates to the team.Support clear and consistent information flow between management and service employees.AccountabilityAccountable for the smooth execution of outlet operations during assigned shifts.Responsible for supervising service quality, maintaining standards, and supporting team performance.Acts as delegated leader in the absence of the Outlet Manager or Outlet Senior Manager.Qualifications &amp; ExperienceMinimum 3 years of leadership experience in Food &amp; Beverage, ideally within luxury hotel or resort environments.Demonstrated ability to manage multiple outlets or large-scale service operations.Strong leadership and people management skills with a hands-on, service-driven approach.Excellent communication and interpersonal skills.In-depth understanding of luxury hospitality standards and service etiquette.Committed to building high-performing teams and nurturing positive work environments.Flexible, calm under pressure, and solutions oriented.Fluent in English; additional languages are an asset.Degree or diploma in Hospitality Management or a related field preferred.What we offerTeamBecoming a member of an organization that cares about its people, the environment, and the local communities.GrowHave room to grow and develop via numerous opportunities for learning, professional development, and career advancement.CareCompetitive remuneration package.Accommodation &amp; daily transportation.Full board meals.Departmental training.

Outlet Manager (Room Service) Halkidiki

Operational Leadership &amp; ExcellenceSupervise daily outlet operations, ensuring smooth coordination and consistent service delivery.Act as shift leader, maintaining a strong presence on the floor to monitor quality and service flow.Support the Outlet Manager in ensuring adherence to health, safety, and hygiene standards (HACCP and internal policies).Assist in planning and executing outlet activities, promotions, and special events.Team Management &amp; DevelopmentSupervise, guide, and support the service team to ensure high performance and adherence to standards.Support the recruitment, onboarding, and training of new and returning seasonal team members.Foster teamwork and motivation, creating a positive and collaborative work atmosphere.Financial &amp; Business PerformanceSupport daily sales activities, upselling, and cost control initiatives in line with divisional objectives.Assist in monitoring stock, waste, and operational costs to ensure efficiency.Contribute to achieving revenue targets through effective service and guest engagement.Guest Experience &amp; Service QualityEnsure every guest receives attentive, professional, and friendly service.Handle guest feedback and service recovery with professionalism and discretion.Support a culture of continuous improvement based on guest feedback and internal reviews.Coordination &amp; CommunicationEnsure effective communication with Culinary, Bar, and other departments for smooth operation.Participate in daily briefings and service meetings, communicating priorities and updates to the team.Support clear and consistent information flow between management and service employees.AccountabilityAccountable for the smooth execution of outlet operations during assigned shifts.Responsible for supervising service quality, maintaining standards, and supporting team performance.Acts as delegated leader in the absence of the Outlet Manager or Outlet Senior Manager.Qualifications &amp; ExperiencePrevious experience as a Restaurant Supervisor or senior employee, ideally within luxury hotel or resort environments.Fluency in English.Strong leadership and communication skills.Good knowledge of food and beverage service; basic wine knowledge is a plus.Ability to multitask and solve problems under pressure.Degree/Diploma in Hospitality would be a plus.What we offerTeamBecoming a member of an organization that cares about its people, the environment, and the local communities.GrowHave room to grow and develop via numerous opportunities for learning, professional development, and career advancement.CareCompetitive remuneration package.Accommodation &amp; daily transportation.Full board meals.Departmental training.

Outlet Assistant Manager (Mini Bars) Halkidiki

Γίνετε μέλος του ZEUS Hotels &amp; Resorts Group, ενός δυναμικά αναπτυσσόμενου ξενοδοχειακού ομίλου που δημιουργεί αξέχαστες εμπειρίες φιλοξενίας, προσφέροντας παράλληλα ένα υποστηρικτικό και εμπνευσμένο εργασιακό περιβάλλον. Στο πλαίσιο της ανάπτυξής μας, αναζητούμε έναν δημιουργικό και δυναμικό Υπεύθυνο Μπαρ για να ηγηθεί και να αναβαθμίσει τις λειτουργίες των μπαρ μας.Ως Bar Manager, θα έχετε καθοριστικό ρόλο στην παροχή άριστης εξυπηρέτησης και μοναδικών εμπειριών για τους επισκέπτες μας, μέσα από καινοτόμες προτάσεις και αποτελεσματική καθοδήγηση της ομάδας.&nbsp;Αρμοδιότητες• Διαχείριση της καθημερινής λειτουργίας του μπαρ, διασφαλίζοντας άριστη και ομαλή εξυπηρέτηση • Δημιουργία και υλοποίηση cocktail menus και προγραμμάτων ποτών • Διασφάλιση υψηλών προδιαγραφών ποιότητας και ικανοποίησης πελατών • Εκπαίδευση, παρακίνηση και καθοδήγηση της ομάδας του μπαρ • Παρακολούθηση αποθεμάτων, έλεγχος κόστους και αποτελεσματική διαχείριση προμηθειών • Τήρηση των κανονισμών υγιεινής, ασφάλειας και λειτουργίας&nbsp;Το προφίλ που αναζητούμε• Αποδεδειγμένη εμπειρία σε θέση Bar Manager ή αντίστοιχη, σε ξενοδοχείο, resort ή χώρο υψηλών προδιαγραφών • Ικανότητες ηγεσίας και ομαδικής συνεργασίας • Άριστη γνώση mixology, ποτών και βέλτιστων πρακτικών διαχείρισης μπαρ • Πολύ καλές οργανωτικές και επικοινωνιακές δεξιότητες • Δημιουργική σκέψη και πάθος για μοναδικές εμπειρίες φιλοξενίας&nbsp;Τι προσφέρουμε• Ανταγωνιστικό πακέτο αποδοχών • Συνεχή εκπαίδευση και επαγγελματική ανάπτυξη • Παροχή διαμονής (μόνο για resorts) • Παροχή γευμάτων • Σύγχρονο και συνεργατικό εργασιακό περιβάλλον • Ευκαιρίες εξέλιξης σε έναν κορυφαίο ξενοδοχειακό όμιλο&nbsp;

Bar Manager

Mission:As an Assistant Housekeeping Manager, you will ensure our guests&nbsp;enjoy unparalleled privacy and comfort by engaging your team.Management:&nbsp;Onboarding process for the new joiners. Train and mentor, your team according to company standards. Prepare daily schedules and work shifts. Communicate and collaborate with other hotel departments to enhance the guest experience.Supervision:&nbsp;Ensure that all cleaning procedures and methods adhere to company standards. Inspect and report any damage or deterioration in rooms and common areas. Supervise the cleaning of&nbsp;rooms and common areas.What will you bring?Previous experience as an Assistant Housekeeping Manager, preferably in a&nbsp;hotel environment.Fluency in English.Hotel Management and Tourism degree would be a plus.Ability to cope under pressure and deliver excellent service results in a high-paced luxury environment.Friendly and passionate personality, capable of seeing value in everyone and everything.What we offerTeamBecoming a member of an organization that cares about its people, the environment, and the local communities.GrowHave room to grow and develop via numerous opportunities for learning, professional development, and career advancement.CareCompetitive remuneration package.Accommodation &amp; daily transportation.Full board meals.Departmental training.

Assistant Housekeeping Manager

Daily Operations:&nbsp;Supervise and coordinate daily operations of assigned outlets (restaurants, bars, lounges) for smooth and efficient service.Team Leadership:&nbsp;Lead, motivate, and support outlet teams, including managers, supervisors, and service employees.Service Standards:&nbsp;Ensure all outlets maintain 5-star service levels in line with brand guidelines.Communication:&nbsp;Act as the key link between the F&amp;B department and outlet leadership, ensuring clear direction and alignment.Culinary Coordination:&nbsp;Work closely with the culinary team to guarantee timely, high-quality food delivery.Guest Experience:&nbsp;Drive guest satisfaction through proactive engagement, service recovery, and attention to detail.Service Monitoring:&nbsp;Oversee service flow and guest experience across outlets, stepping in as needed.Compliance:&nbsp;Ensure team compliance with hygiene, safety, and grooming standards.Qualifications &amp; ExperienceMinimum 3 years of leadership experience in Food &amp; Beverage, ideally within luxury hotel or resort environments.Demonstrated ability to manage multiple outlets or large-scale service operations.Strong leadership and people management skills with a hands-on, service-driven approach.Excellent communication and interpersonal skills.In-depth understanding of luxury hospitality standards and service etiquette.Committed to building high-performing teams and nurturing positive work environments.Flexible, calm under pressure, and solutions oriented.Fluent in English; additional languages are an asset.Degree or diploma in Hospitality Management or a related field preferred.What we offerTeamBecoming a member of an organization that cares about its people, the environment, and the local communities.GrowHave room to grow and develop via numerous opportunities for learning, professional development, and career advancement.CareCompetitive remuneration package.Accommodation &amp; daily transportation.Full board meals.Departmental training.

Outlet Manager Halkidiki

Kitchen Leadership: Direct and supervise all kitchen operations, ensuring high standards of food quality, presentation, and consistency.Menu Development: Design, plan, and update menus in collaboration with the culinary team, focusing on creativity, seasonality, and guest preferences.Team Management: Recruit, train, lead, and motivate the culinary brigade, fostering teamwork and continuous skill development.Cost &amp; Inventory Control: Manage food cost, portion control, purchasing, and stock rotation to optimize efficiency and minimize waste.Hygiene &amp; Safety Compliance: Ensure strict adherence to food safety, hygiene, and sanitation standards across all kitchen areas.Guest Experience: Engage with guests when appropriate to gather feedback and ensure expectations are exceeded.Collaboration: Work closely with F&amp;B management and other departments to support smooth service and event operations.Qualifications &amp; ExperienceProven experience as a Chef de Cuisine in fine dining or luxury hospitality.Strong leadership, organizational, and communication skills.Expertise in international cuisines, modern techniques, and menu innovation.Solid knowledge of kitchen financials, including cost control and budgetingCulinary degree or equivalent professional training.Passion for excellence, creativity, and delivering exceptional guest experiences.What we offerTeamBecoming a member of an organization that cares about its people, the environment, and the local communities.GrowHave room to grow and develop via numerous opportunities for learning, professional development, and career advancement.CareCompetitive remuneration package.Accommodation &amp; daily transportation.Full board meals.Departmental training.

Chef de Cuisine Halkidiki 

The Assistant Housekeeping Manager is responsible for assisting the Housekeeping Manager in the overall operation and management of the housekeeping department. They ensure that the highest level of cleanliness and guest satisfaction is maintained in all areas of the property.Key Responsibilities:<ul><li>Staff Supervision:&nbsp;Assist in recruiting, training, and supervising housekeeping staff. Provide ongoing guidance, support, and performance evaluations.</li><li>Inventory Management:&nbsp;Oversee the inventory of cleaning supplies, linens, and amenities. Place orders for supplies as needed and ensure efficient usage to minimize waste.</li><li>Cleaning Standards:&nbsp;Ensure that all guest rooms, public areas, and back-of-house areas are cleaned and maintained to the established standards. Address any cleanliness or maintenance issues promptly.</li><li>Scheduling:&nbsp;Assist in creating and managing work schedules for the housekeeping staff to ensure adequate coverage while managing labor costs efficiently.</li><li>Quality Control:&nbsp;Conduct regular inspections to verify that cleaning and maintenance tasks are completed correctly and that rooms are ready for guest occupancy.</li><li>Guest Satisfaction:&nbsp;Monitor guest feedback and reviews related to housekeeping services and take appropriate actions to address concerns or complaints promptly.</li><li>Safety and Compliance: Ensure compliance with health and safety regulations, as well as the hotel's housekeeping policies and procedures. Maintain a safe work environment for the housekeeping team.</li><li>Staff Training:&nbsp;Assist in providing training and development opportunities to staff, including safety procedures, cleaning techniques, and customer service skills.</li><li>Communication:&nbsp;Collaborate with other departments, such as maintenance and front desk, to coordinate efforts and address any housekeeping-related issues or guest requests.</li><li>Reports and Documentation:&nbsp;Prepare reports on housekeeping operations, including occupancy rates, supply usage, and maintenance issues. Maintain accurate records and documentation.</li></ul>&nbsp;&nbsp;Qualifications:<ul><li>High school diploma or equivalent; a bachelor's degree in hospitality management or a related field is a plus.</li><li>Prior experience in housekeeping, with at least 2-3 years in a supervisory or managerial role.</li><li>Strong leadership and communication skills.</li><li>Knowledge of housekeeping procedures, cleaning techniques, and safety standards.</li><li>Familiarity with housekeeping software and basic computer skills.</li><li>Attention to detail and a commitment to delivering high-quality service.</li><li>Ability to work under pressure and adapt to a dynamic, fast-paced environment.</li></ul>&nbsp;Additional Information:&nbsp;We offer a competitive compensation package, including salary, benefits, and opportunities for professional growth. We are an equal opportunity employer and are committed to diversity and inclusion in our workforce.If you are passionate about housekeeping join&nbsp;our team and be part of our journey towards excellence!&nbsp;All resumes will be handled with discretion. Only those who possess the above-mentioned requirements will qualify for an interview and be contacted in due time.We respect your privacy by adhering to the European Union General Data Protection Regulation (GDPR).

We are seeking a talented and experienced Cook A to join our culinary team. The successful candidate will be responsible for preparing and executing high-quality dishes with precision and creativity. The ideal candidate will possess a passion for culinary arts, a strong work ethic, and the ability to thrive in a fast-paced kitchen environment.Key responsibilities<ul><li>Prepare and cook a variety of menu items, including appetizers, entrees, and desserts, according to established recipes and presentation standards.</li><li>Ensure all dishes are prepared with attention to detail, flavor, and presentation, adhering to quality and consistency standards.</li><li>Monitor and maintain inventory levels of ingredients and supplies, ensuring efficient kitchen operations.</li><li>Collaborate with the culinary team to develop and refine menu offerings, incorporating seasonal ingredients and culinary trends.</li><li>Maintain cleanliness and organization of the kitchen area, including equipment, utensils, and workstations, adhering to safety and sanitation guidelines.</li><li>Assist with food preparation and production during busy service periods, supporting the culinary team as needed.</li><li>Adhere to all food safety and sanitation regulations, ensuring compliance with health department standards.</li><li>Participate in training and development opportunities to enhance culinary skills and knowledge.</li></ul>Requirements<ul><li>Previous experience as a Cook A or Line Cook in a hotel, restaurant, or similar culinary environment</li><li>Culinary degree or equivalent certification from a recognized culinary school is preferred.</li><li>Strong knowledge of culinary techniques, including knife skills, cooking methods, and food presentation</li><li>Ability to work effectively in a fast-paced kitchen environment, with strong multitasking abilities</li><li>Attention to detail and a commitment to maintaining high standards of quality and consistency</li><li>Flexibility to work a variety of shifts, including evenings, weekends, and holidays</li><li>Knowledge of food safety and sanitation practices, with a focus on maintaining a clean and hygienic kitchen</li></ul>What we offer:<ul><li>competitive salary commensurate with experience</li><li>opportunities for professional development and advancement within the organization</li><li>a supportive and collaborative work environment</li><li>meals provided during shifts</li><li>employee discounts on hotel accommodation</li></ul>

Μάγειρας/ ισσα Α Κασσάνδρα

Program Delivery:&nbsp;Lead and supervise a variety of sports and recreational activities, delivering exceptional experiences for all guests.Guest Engagement:&nbsp;Motivate and guide guests to participate in activities, ensuring a dynamic and enjoyable environment.Well-being Focus:&nbsp;Make a positive impact on guests' overall well-being through tailored sports and recreation programs.Facility Management:&nbsp;Maintain the safety, cleanliness, and organization of all sports and recreation facilities.Team Collaboration:&nbsp;Work as part of the Sports &amp; Recreation team to create memorable experiences for all sports lovers.Qualifications &amp; ExperienceCertification in fitness training, sports science, or related field.Fluency in English, with an additional language being a plus (Russian, German, French).Proven&nbsp;experience leading sports or fitness activities in resorts, gyms, or wellness centers.Strong interpersonal and motivational skills with a guest-focused approach.What we offerTeamBecoming a member of an organization that cares about its people, the environment, and the local communities.GrowHave room to grow and develop via numerous opportunities for learning, professional development, and career advancement.CareCompetitive remuneration package.Accommodation &amp; daily transportation.Full board meals.Departmental training.

Sports & Recreation Careers

Your main purposePrepare and cook specific dishes or meal components at your assigned station.Assist the Chef de Cuisine in ensuring that all culinary standards comply with company and resort policies and procedures.Ensure that all dishes leaving your station meet the restaurant’s quality standards in terms of taste, presentation, and consistency.Manage the inventory of ingredients and supplies for your station, including stocktaking and ordering.Work closely with the head chef and other kitchen employees to ensure smooth kitchen operations and high-quality food service.Adhere to and implement sanitation and safety regulations.What will you bring?Culinary arts degree or certificate from a vocational school.Previous experience in a similar role.The ability to work well in a team and a passion for cooking are essential. What we offerTeamBecoming a member of an organization that cares about its people, the environment, and the local communities.GrowHave room to grow and develop via numerous opportunities for learning, professional development, and career advancement.CareCompetitive remuneration package.Accommodation &amp; daily transportation.Full board meals.Departmental training.

Chef de Partie - Χαλκιδική

Kitchen Operations: Support the Head Chef in managing daily kitchen operations to ensure smooth and efficient service.Team Supervision: Lead, train, and motivate chefs de partie, commis, and kitchen employees to maintain high performance.Food Preparation: Oversee food preparation and presentation to ensure dishes meet quality and consistency standards.Stock &amp; Cost Control: Monitor inventory, place orders, and help control food costs and waste.Hygiene &amp; Safety: Ensure all kitchen activities comply with health, safety, and hygiene standards.Quality Standards: Step in for the Head Chef when needed, maintaining standards and solving any kitchen issues.Qualifications &amp; ExperiencePrevious experience as a Sous Chef or Senior Chef de Partie.Strong leadership, training, and organizational skills.Excellent knowledge of culinary techniques and kitchen operations.Ability to work well under pressure and maintain consistency.Commitment to hygiene, safety, and high-quality food standards.What we offerTeamBecoming a member of an organization that cares about its people, the environment, and the local communities.GrowHave room to grow and develop via numerous opportunities for learning, professional development, and career advancement.CareCompetitive remuneration package.Accommodation &amp; daily transportation.Full board meals.Departmental training.

Sous Chef Halkidiki

As a Front Office Supervisor at Miraggio Thermal Spa Resort you will be responsible for overseeing the daily operations of the front desk and ensuring a seamless and exceptional experience for our guests. Your leadership and problem-solving skills will play a pivotal role in maintaining high service standards, managing the front office team, and providing excellent guest service.Key Responsibilities:<ul><li>Team Leadership: Supervise, train, and motivate the front office staff, ensuring they provide outstanding guest service, and meet performance goals and standards.</li><li>Guest Services: Lead by example in delivering exceptional guest services, handling check-in, check-out, reservations, and guest inquiries efficiently and professionally.</li><li>Shift Management: Oversee daily operations by managing staff schedules, ensuring coverage, and coordinating shift changes. Maintain a well-organized and efficient front desk operation.</li><li>Guest Issues Resolution: Address and resolve guest concerns, complaints, or special requests promptly and professionally, finding appropriate solutions while adhering to hotel policies.</li><li>Cash Handling: Oversee financial transactions, ensuring accuracy, compliance, and proper cash balancing at the end of each shift.</li><li>Training and Development: Provide ongoing training and support to front office staff, ensuring they are well-informed and capable of handling guest inquiries and challenges effectively.</li><li>Report Preparation: Assist in preparing daily reports, occupancy forecasts, and financial summaries. Maintain accurate records.</li><li>Collaboration: Foster effective communication and collaboration between the front office team and other hotel departments, such as housekeeping, maintenance, and food and beverage, to enhance guest experiences.</li><li>Safety and Security: Uphold the hotel's safety and security protocols, ensuring the well-being of guests and staff.</li><li>Front Desk Maintenance: Ensure the front desk area is clean, organized, and equipped with necessary supplies, brochures, and information for guests.</li></ul>&nbsp;Qualifications:<ul><li>Bachelor's degree (Hospitality or related field – AEI or TEI, National or International).</li><li>2-3 years minimum experience in a similar position , leadership in hospitality strongly required.</li><li>Excellent knowledge of Greek and English languages. Third language will be considered accordingly.</li><li>Strong communication (both verbal and written), negotiation and administrative skills.</li><li>Ability to prioritize tasks, work under pressure with provided resources, manage workload using own initiative and sufficiently cover a multitask position.</li><li>High knowledge of Protel/CRS/PMS revenue management and MS office are considered a must.</li><li>Flexibility to work in shifts, including evenings, weekends, and holidays.</li></ul>&nbsp;Additional Information: We offer a competitive compensation package, including salary, benefits, and opportunities for professional growth. We are an equal opportunity employer and are committed to diversity and inclusion in our workforce.If you are a dedicated hospitality professional with leadership skills join our team and be part of our journey towards excellence!

Front office Supervisor

The Quality Assurance Officer supports the implementation, monitoring, and documentation of the resort’s quality systems, ensuring compliance with ISO and HACCP requirements. The role focuses on day-to-day quality checks, reporting, and supporting the Quality Manager in maintaining a culture of continuous improvement.&nbsp;Key Responsibilities:<ul><li>Support the implementation and maintenance of quality assurance systems (ISO 9001, ISO 22000, ISO 14001).</li><li>Perform regular checks and monitoring activities across all departments (e.g., Housekeeping, Kitchen, F&amp;B, Front Office) according to established procedures.</li><li>Record non-conformities and assist in the follow-up of corrective and preventive actions.</li><li>Develop, recommend and monitor corrective and preventive actions</li><li>Assist in verifying the effectiveness of corrective actions.</li><li>Maintain documentation and records related to QA processes, internal audits, and daily inspections.</li><li>Support in investigating customer complaints by gathering data and preparing reports.</li><li>Assist in identifying operational areas requiring improvement and report observations.</li><li>Support training activities by preparing materials, attendance lists, a</li><li>Support on-site audits conducted by external providers</li></ul>&nbsp;Qualifications:<ul><li>Bachelor's degree (National or International university/ AEI or TEI).</li><li>Minimum 1 year of experience in a similar role or a quality-related position (hospitality experience will be considered an asset).</li><li>Excellent command of Greek and English; third language will be an asset.</li><li>Strong communication and teamwork skills.</li><li>High attention to detail, consistency in following procedures, and organizational ability.</li><li>Ability to prioritize tasks, work under pressure with provided resources, manage workload using own initiative and sufficiently cover a multitask position.</li><li>Basic knowledge of ISO standards and HACCP is preferred but not mandatory.</li><li>Proficiency in MS Office (Word, Excel, PowerPoint).</li></ul>&nbsp;Additional Information: We offer a competitive compensation package, including salary, benefits, and opportunities for professional growth. We are an equal opportunity employer and are committed to diversity and inclusion in our workforce.

Quality Assurance Officer

As a Restaurant Hostess at Miraggio Thermal Spa Resort you are the first point of contact for guests entering the restaurant. Your primary responsibility is to provide a warm and welcoming atmosphere, ensure smooth seating, and assist in coordinating the dining experience. Your role contributes to creating a positive and memorable guest experience.Key Responsibilities:<ul><li>Guest Welcome:&nbsp;Greet and welcome guests as they arrive at the restaurant, providing a friendly and professional demeanor.</li><li>Reservations:&nbsp;Manage reservations and seating arrangements to optimize the restaurant's occupancy while accommodating guest preferences. Record reservation details and maintain an organized reservation system.</li><li>Seating:&nbsp;Escort guests to their tables, ensuring a smooth and pleasant transition. Communicate with waiters to allocate sections for smooth operation.</li><li>Menu Presentation:&nbsp;Offer menus and inform guests of daily specials, promotions, and wine selections. Provide descriptions of menu items and assist with any dietary or special requests.</li><li>Guest Information:&nbsp;Answer inquiries regarding the restaurant's offerings, hours of operation, and special events. Provide information about the hotel's amenities and services.</li><li>Cooperation with Waiters:&nbsp;Collaborate with restaurant waiters and kitchen staff to coordinate guest seating and ensure efficient table turnover. Communicate any special requests or guest preferences.</li><li>Guest Recognition:&nbsp;Develop relationships with regular guests, recognize repeat guests.</li><li>Guest Assistance:&nbsp;Address guest concerns or inquiries and assist in resolving any issues, such as special seating requests or accommodations for guests with disabilities.</li><li>Cleanliness and Organization:&nbsp;Ensure the hostess station is kept clean and</li></ul>&nbsp;Qualifications:<ul><li>Bachelor's degree in hospitality, tourism, or a related field is preferred.</li><li>Previous experience in a restaurant, hotel, or hospitality setting is preferred.</li><li>Excellent knowledge of Greek and English languages. Third language will be considered accordingly.</li><li>Exceptional communication</li><li>Familiarity with POS (Point of Sale) systems for order processing and cash handling.</li><li>Ability to prioritize tasks, work under pressure with provided resources, manage workload using own initiative and sufficiently cover a multitask position.</li><li>Availability to work in shifts, including evenings, weekends, and holidays.</li></ul>&nbsp;Additional Information:&nbsp;We offer a competitive compensation package, including salary, benefits, and opportunities for professional growth. We are an equal opportunity employer and are committed to diversity and inclusion in our workforce.If you have a warm and welcoming personality with a passion for guest service&nbsp;join our team and be part of our journey towards excellence!&nbsp;All resumes will be handled with discretion. Only those who possess the above-mentioned requirements will qualify for an interview and be contacted in due time.We respect your privacy by adhering to the European Union General Data Protection Regulation (GDPR).

Restaurant  Hostess / Υποδοχή

As a Restaurant Captain at Miraggio Thermal Spa Resort you play a pivotal role in ensuring a seamless and exceptional dining experience for our guests. You are responsible for supervising the dining room staff, coordinating service, and maintaining the highest standards of service quality and guest satisfaction.Key Responsibilities:<ul><li>Staff Supervision:&nbsp;Oversee the restaurant's front-of-house staff. Provide guidance, direction, and performance feedback to maintain a professional and motivated team.</li><li>Service Coordination:&nbsp;Coordinate guest seating, table assignments, and table turnover to ensure efficient service and guest satisfaction. Collaborate with the host/hostess to optimize seating arrangements.</li><li>Guest Welcome:&nbsp;Greet and welcome guests, ensuring a warm and professional demeanor. Assist in seating guests and addressing any special requests or accommodations.</li><li>Menu Knowledge:&nbsp;Be well-versed in the restaurant's menu, including daily specials, wine selections, and cocktail offerings. Describe and recommend menu items and beverages to guests.</li><li>Order Accuracy:&nbsp;Verify the accuracy of orders before they are served to guests. Ensure that presentation and service meet the restaurant's standards.</li><li>Guest Assistance:&nbsp;Address guest inquiries, concerns, and requests, providing efficient solutions while maintaining a high level of service quality.</li><li>Table Maintenance:&nbsp;Monitor table setup, cleanliness, and organization to ensure that each table meets the restaurant's standards. Assist in resetting tables for the next guests.</li><li>Teamwork:&nbsp;Collaborate with kitchen staff to ensure food orders are prepared and served promptly. Communicate guest preferences, dietary restrictions, and special requests to the kitchen.</li><li>Guest Recognition:&nbsp;Develop and maintain relationships with regular guests, recognize repeat customers, and provide personalized service to enhance the dining experience.</li><li>Reservations:&nbsp;Manage reservations, ensuring optimal table allocation and seating plans. Record reservation details and maintain an organized reservation system.</li><li>Sales and Upselling:&nbsp;Promote menu items, special promotions, and wine selections to enhance the guest experience and increase revenue.</li><li>Safety and Cleanliness:&nbsp;Enforce health and safety regulations, food safety standards, and responsible alcohol service. Address safety concerns and emergencies effectively.</li></ul>Qualifications:<ul><li>Bachelor's degree in hospitality, tourism, or a related field is preferred.</li><li>2-3 years minimum experience on similar position , leadership in hospitality strongly required</li><li>Excellent knowledge of Greek and English languages. Third language will be considered accordingly.</li><li>Exceptional communication</li><li>Familiarity with POS (Point of Sale) systems for order processing and cash handling.</li><li>Ability to prioritize tasks, work under pressure with provided resources, manage workload using own initiative and sufficiently cover a multitask position.</li><li>Availability to work in shifts, including evenings, weekends, and holidays.</li></ul>&nbsp;Additional Information:&nbsp;We offer a competitive compensation package, including salary, benefits, and opportunities for professional growth. We are an equal opportunity employer and are committed to diversity and inclusion in our workforce.If you are a dedicated and experienced professional in hospitality sector, with a passion for guest service&nbsp;join our team and be part of our journey towards excellence!&nbsp;All resumes will be handled with discretion. Only those who possess the above-mentioned requirements will qualify for an interview and be contacted in due time.We respect your privacy by adhering to the European Union General Data Protection Regulation (GDPR).

Captain

Are you hungry to be a part of the World's largest portfolio of billion-dollar food and beverage brands? Then now is the time to explore the opportunities of PepsiCo. A career at PepsiCo means working in a culture where everyone's invited. Here, you can dare to be yourself. By showing up, you'll have the opportunity to learn, develop, and grow. Our supportive teams can fuel your professional goals to make a global impact. Join us. Dare for Better. PepsiCo Hellas currently employs around 1000 people at its 2 sites, including our headquarters in Athens. With well-known strong brands such as Pepsi, Lay’s, Quaker and Lipton, we are constantly ranked in the Top 3 Employers in the Country. We pride ourselves on being a great place to work and were rewarded for the 9th time with the Top Employer certification Greece and Europe. Joining PepsiCo means joining a dedicated team where innovation and forward thinking are encouraged.Responsibilities• Grow sales volume, market share, product distribution, space allocation, and customer service in all assigned accounts’ territory.• Take inventory and place orders for future delivery.• Solicit new business to increase volume and new package distribution within the area boundaries.• Sell and execute promotions, solicit placement of equipment and sell sufficient product inventory.• Utilize point-of-purchase materials to stimulate sales.• Generate selling opportunities by maintaining and increasing shelf facings, cleaning shelves, and rotating products.• Provide excellent service to assigned accounts and create and maintain goodwill with all customers (e.g. communication, rapport building, attentiveness to customer needs, etc.).QualificationsWe'll teach you what you need to know, but we do have a few minimum requirements:• Effective Communication• Build Win-Win Relationships• Critical Thinking• Innovative Thinking• Agility/Resilience• Learning Agility• Analytical/Numerical Skills - Utilize Data to generate Sales• Coaching Others• Strong passion for sales• Typically has a Bachelor’s Degree in any field (Must Have)• A minimum of 1-2 years of successful Sales and/or Consumer Goods experience preferred.• Industry Knowledge (Must Have)• English linguistic skills

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