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We&nbsp;are&nbsp;seeking&nbsp;an&nbsp;experienced&nbsp;IT&nbsp;Infrastructure&nbsp;&amp;&nbsp;Support&nbsp;Supervisor&nbsp;to&nbsp;join&nbsp;KEBE&nbsp;Group&nbsp;and&nbsp;serve&nbsp;as&nbsp;the&nbsp;primary&nbsp;point&nbsp;of&nbsp;contact&nbsp;for&nbsp;the&nbsp;company’s&nbsp;IT&nbsp;infrastructure&nbsp;and&nbsp;daily&nbsp;IT&nbsp;operations.&nbsp;The&nbsp;successful&nbsp;candidate&nbsp;will&nbsp;support,&nbsp;maintain,&nbsp;and&nbsp;improve&nbsp;systems,&nbsp;networks,&nbsp;Microsoft&nbsp;365,&nbsp;servers,&nbsp;cybersecurity&nbsp;controls,&nbsp;and&nbsp;core&nbsp;business&nbsp;applications&nbsp;across&nbsp;a&nbsp;modern&nbsp;industrial&nbsp;environment.&nbsp;This&nbsp;role&nbsp;is&nbsp;ideal&nbsp;for&nbsp;a&nbsp;hands-on&nbsp;IT&nbsp;professional&nbsp;with&nbsp;strong&nbsp;technical&nbsp;expertise,&nbsp;problem-solving&nbsp;ability,&nbsp;and&nbsp;the&nbsp;confidence&nbsp;to&nbsp;manage&nbsp;both&nbsp;daily&nbsp;user&nbsp;support&nbsp;and&nbsp;more&nbsp;advanced&nbsp;infrastructure&nbsp;administration.&nbsp;Core&nbsp;Responsibilities&nbsp;<ul><li>Administer,&nbsp;maintain,&nbsp;and&nbsp;improve&nbsp;the&nbsp;Group’s&nbsp;IT&nbsp;infrastructure,&nbsp;including&nbsp;end-user&nbsp;devices,&nbsp;servers,&nbsp;storage,&nbsp;networks,&nbsp;Microsoft&nbsp;365,&nbsp;and&nbsp;business&nbsp;systems.</li><li>Provide&nbsp;daily&nbsp;IT&nbsp;support&nbsp;to&nbsp;office&nbsp;and&nbsp;production&nbsp;users,&nbsp;resolving&nbsp;hardware,&nbsp;software,&nbsp;connectivity,&nbsp;application,&nbsp;and&nbsp;network&nbsp;issues.</li><li>Manage&nbsp;Microsoft&nbsp;365&nbsp;administration,&nbsp;including&nbsp;users,&nbsp;email,&nbsp;licenses,&nbsp;access&nbsp;rights,&nbsp;permissions,&nbsp;and&nbsp;Office&nbsp;applications.</li><li>Administer&nbsp;Windows&nbsp;Server,&nbsp;Active&nbsp;Directory,&nbsp;file&nbsp;and&nbsp;print&nbsp;services,&nbsp;Microsoft&nbsp;SQL&nbsp;Server&nbsp;support,&nbsp;backups,&nbsp;and&nbsp;disaster&nbsp;recovery&nbsp;processes.</li><li>Support&nbsp;network&nbsp;and&nbsp;telecommunications&nbsp;infrastructure,&nbsp;including&nbsp;LAN/WAN,&nbsp;VPNs,&nbsp;firewalls,&nbsp;switches,&nbsp;routers,&nbsp;Wi-Fi,&nbsp;internet&nbsp;connectivity,&nbsp;and&nbsp;IP&nbsp;telephony.</li><li>Manage&nbsp;virtualisation,&nbsp;storage,&nbsp;and&nbsp;high-availability&nbsp;environments,&nbsp;including&nbsp;Hyper-V,&nbsp;Proxmox,&nbsp;NAS/QNAP,&nbsp;and&nbsp;related&nbsp;infrastructure&nbsp;where&nbsp;applicable.</li><li>Coordinate&nbsp;IT&nbsp;vendors,&nbsp;procurement,&nbsp;assets,&nbsp;licenses,&nbsp;documentation,&nbsp;upgrades,&nbsp;migrations,&nbsp;and&nbsp;continuous&nbsp;improvement&nbsp;initiatives.</li></ul>&nbsp;What&nbsp;We're&nbsp;Looking&nbsp;For&nbsp;<ul><li>3–5+&nbsp;years&nbsp;of&nbsp;experience&nbsp;in&nbsp;IT&nbsp;Support,&nbsp;Systems&nbsp;Administration,&nbsp;or&nbsp;IT&nbsp;Infrastructure.</li><li>Strong&nbsp;hands-on&nbsp;experience&nbsp;with&nbsp;Windows&nbsp;10/11,&nbsp;PCs,&nbsp;laptops,&nbsp;printers,&nbsp;peripherals,&nbsp;IP&nbsp;phones,&nbsp;and&nbsp;user&nbsp;support.</li><li>Solid&nbsp;knowledge&nbsp;of&nbsp;Microsoft&nbsp;365,&nbsp;Active&nbsp;Directory,&nbsp;Windows&nbsp;Server,&nbsp;access&nbsp;management,&nbsp;and&nbsp;permissions.</li><li>Good&nbsp;understanding&nbsp;of&nbsp;networking,&nbsp;backups,&nbsp;cybersecurity&nbsp;controls,&nbsp;and&nbsp;disaster&nbsp;recovery&nbsp;processes.</li><li>Working&nbsp;knowledge&nbsp;of&nbsp;virtualisation&nbsp;and&nbsp;storage&nbsp;solutions&nbsp;such&nbsp;as&nbsp;Hyper-V,&nbsp;Proxmox,&nbsp;NAS/QNAP,&nbsp;or&nbsp;similar&nbsp;technologies.</li><li>Strong&nbsp;problem-solving&nbsp;skills,&nbsp;accountability,&nbsp;autonomy,&nbsp;and&nbsp;clear&nbsp;communication&nbsp;with&nbsp;technical&nbsp;and&nbsp;non-technical&nbsp;users.</li></ul>&nbsp;Our&nbsp;Commitment&nbsp;to&nbsp;You&nbsp;<ul><li>Competitive&nbsp;compensation&nbsp;package&nbsp;aligned&nbsp;with&nbsp;industry&nbsp;standards.</li><li>Performance-based&nbsp;bonus&nbsp;structure.</li><li>Comprehensive&nbsp;health&nbsp;and&nbsp;wellness&nbsp;programs,&nbsp;including&nbsp;private&nbsp;insurance.</li><li>Retirement&nbsp;plan&nbsp;eligibility</li><li>Benefits&nbsp;such&nbsp;as&nbsp;monthly&nbsp;vouchers&nbsp;and&nbsp;other&nbsp;employee&nbsp;incentives.</li><li>Continuous&nbsp;training&nbsp;and&nbsp;development&nbsp;opportunities.</li></ul>&nbsp;

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