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At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First. It started with one ridiculously good idea - Create a different breed of BPO! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion; exploring new technologies, being ready to handle any challenge in a moment's notice, mastering consistency in an ever-changing world - that's what it takes to get there. If that's something you want to be apart of, apply today!! Customer Care Specialist-Polish/English Bilingual What does a Customer Care Specialist really do? Think of yourself as someone who will provide world-class service to our customers in an accurate, efficient, and respectful manner on every call as measured by different performance metrics, so not everyone can qualify for this role. We make sure we get the best of the best, after all, we are a ridiculously good company so we make sure our employees are top-notch. So come on, now we need your full concentration because it's time to imagine what it's like being a Customer Care Specialist. Responsibilities: <ul><li>Experience in technical-based customer assistance through voice, chat, and email</li><li>Previous experience dealing with the challenges faced in a customer-focused role</li><li>Act as a key participant within the internal team and wider Company by taking part in department initiatives providing feedback/updates, promoting collaborative solutions, and supporting colleagues/department. As a result, driving the successful development of the team and the wider department forward.</li><li>Problem-solving and critical thinking skills</li><li>A passion for problem-solving with the customer's interest and satisfaction being the primary goal</li><li>Social Media Savvy</li><li>Ability to effectively and correctly communicate verbally and in written format</li></ul> Role Requirements: <ul><li>Must be bilingual in Polish (B2/C1) and English (B2/C1) speaking and writing</li><li>Experience in Customer Support, technical support, especially with a help desk or other IT functions</li><li>Great communication skills, written and orally</li></ul> <ul><li>Demonstrate strong abilities to work independently and as a team player</li><li>Must be adaptable and flexible, demonstrating abilities to work with process and information changes</li><li>Must be willing to participate in a background screening</li><li>Proven customer communication experience (E-mail &amp; Phone)</li><li>Strong working knowledge of external systems and PC based internet and software applications (e.g. internet, Microsoft Office)</li></ul>

Bilingual Polish/English Customer Care Specialist

At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First. Customer Care Specialist-Spanish/English Bilingual What does a Customer Care Specialist really do? Think of yourself as someone who will provide world-class service to our customers in an accurate, efficient, and respectful manner on every call as measured by different performance metrics, so not everyone can qualify for this role. We make sure we get the best of the best, after all, we are a ridiculously good company so we make sure our employees are top-notch. So come on, now we need your full concentration because it's time to imagine what it's like being a Customer Care Specialist. Responsibilities: <ul><li>Experience in technical-based customer assistance through voice, chat, and email</li><li>Previous experience dealing with the challenges faced in a customer-focused role</li><li>Act as a key participant within the internal team and wider Company by taking part in department initiatives providing feedback/updates, promoting collaborative solutions, and supporting colleagues/department. As a result, driving the successful development of the team and the wider department forward.</li><li>Problem-solving and critical thinking skills</li><li>A passion for problem-solving with the customer's interest and satisfaction being the primary goal</li><li>Social Media Savvy</li><li>Ability to effectively and correctly communicate verbally and in written format</li></ul> Role Requirements: <ul><li>Must be bilingual in Spanish (C1/C2/Native) and English (B2/C1) speaking and writing</li><li>Experience in C ustomer Support, technical support, especially with a help desk or other IT functions</li><li>Great communication skills, written and orally</li></ul><ul><li>Demonstrate strong abilities to work independently and as a remote team player</li><li>Must be adaptable and flexible, demonstrating abilities to work with process and information changes</li><li>Must be willing to participate in a background screening</li><li>Proven customer communication experience (E-mail &amp; Phone)</li><li>Strong working knowledge of external systems and PC based internet and software applications (e.g. internet, Microsoft Office)</li></ul>

Bilingual Spanish/English Customer Care Specialist

At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First. It started with one ridiculously good idea - Create a different breed of BPO! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion; exploring new technologies, being ready to handle any challenge in a moment's notice, mastering consistency in an ever-changing world - that's what it takes to get there. If that's something you want to be apart of, apply today!! Customer Care Specialist-Russian/English Bilingual What does a Customer Care Specialist really do? Think of yourself as someone who will provide world-class service to our customers in an accurate, efficient, and respectful manner on every call as measured by different performance metrics, so not everyone can qualify for this role. We make sure we get the best of the best, after all, we are a ridiculously good company so we make sure our employees are top-notch. So come on, now we need your full concentration because it's time to imagine what it's like being a Customer Care Specialist. Responsibilities: <ul><li>Experience in technical-based customer assistance through voice, chat, and email</li><li>Previous experience dealing with the challenges faced in a customer-focused role</li><li>Act as a key participant within the internal team and wider Company by taking part in department initiatives providing feedback/updates, promoting collaborative solutions, and supporting colleagues/department. As a result, driving the successful development of the team and the wider department forward.</li><li>Problem-solving and critical thinking skills</li><li>A passion for problem-solving with the customer's interest and satisfaction being the primary goal</li><li>Social Media Savvy</li><li>Ability to effectively and correctly communicate verbally and in written format</li></ul> Role Requirements: <ul><li>Must be bilingual in Russian (B2/C1) and English (B2/C1) speaking and writing</li><li>Experience in Customer Support, technical support, especially with a help desk or other IT functions</li><li>Great communication skills, written and orally</li></ul> <ul><li>Demonstrate strong abilities to work independently and as a team player</li><li>Must be adaptable and flexible, demonstrating abilities to work with process and information changes</li><li>Must be willing to participate in a background screening</li><li>Proven customer communication experience (E-mail &amp; Phone)</li><li>Strong working knowledge of external systems and PC based internet and software applications (e.g. internet, Microsoft Office)</li></ul>

Bilingual Russian/English Customer Care Specialist

At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First. It started with one ridiculously good idea - Create a different breed of BPO! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion; exploring new technologies, being ready to handle any challenge in a moment's notice, mastering consistency in an ever-changing world - that's what it takes to get there. If that's something you want to be apart of, apply today! Customer Care Specialist-Polish/English Bilingual What does a Customer Care Specialist really do? Think of yourself as someone who will provide world-class service to our customers in an accurate, efficient, and respectful manner on every call as measured by different performance metrics, so not everyone can qualify for this role. We make sure we get the best of the best, after all, we are a ridiculously good company so we make sure our employees are top-notch. So come on, now we need your full concentration because it's time to imagine what it's like being a Customer Care Specialist. Responsibilities: <ul><li>Experience in technical-based customer assistance through voice, chat, and email</li><li>Previous experience dealing with the challenges faced in a customer-focused role</li><li>Act as a key participant within the internal team and wider Company by taking part in department initiatives providing feedback/updates, promoting collaborative solutions, and supporting colleagues/department. As a result, driving the successful development of the team and the wider department forward.</li><li>Problem-solving and critical thinking skills</li><li>A passion for problem-solving with the customer's interest and satisfaction being the primary goal</li><li>Social Media Savvy</li><li>Ability to effectively and correctly communicate verbally and in written format</li></ul> Role Requirements: <ul><li>Must be bilingual in Polish (B2/C1) and English (B2/C1) speaking and writing</li><li>Minimum 1-2 year experience in C ustomer Support, technical support, especially with a help desk or other IT functions</li><li>Great communication skills, written and orally</li></ul><ul><li>Demonstrate strong abilities to work independently and as a remote team player</li><li>Must be adaptable and flexible, demonstrating abilities to work with process and information changes</li><li>Must be willing to participate in a background screening</li><li>Proven customer communication experience (E-mail &amp; Phone)</li><li>Strong working knowledge of external systems and PC based internet and software applications (e.g. internet, Microsoft Office)</li></ul>

At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First. It started with one ridiculously good idea - Create a different breed of BPO! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion; exploring new technologies, being ready to handle any challenge in a moment's notice, mastering consistency in an ever-changing world - that's what it takes to get there. If that's something you want to be apart of, apply today! Customer Care Specialist-Hungarian/English Bilingual What does a Customer Care Specialist really do? Think of yourself as someone who will provide world-class service to our customers in an accurate, efficient, and respectful manner on every call as measured by different performance metrics, so not everyone can qualify for this role. We make sure we get the best of the best, after all, we are a ridiculously good company so we make sure our employees are top-notch. So come on, now we need your full concentration because it's time to imagine what it's like being a Customer Care Specialist. Responsibilities: <ul><li>Experience in technical-based customer assistance through voice, chat, and email</li><li>Previous experience dealing with the challenges faced in a customer-focused role</li><li>Act as a key participant within the internal team and wider Company by taking part in department initiatives providing feedback/updates, promoting collaborative solutions, and supporting colleagues/department. As a result, driving the successful development of the team and the wider department forward.</li><li>Problem-solving and critical thinking skills</li><li>A passion for problem-solving with the customer's interest and satisfaction being the primary goal</li><li>Social Media Savvy</li><li>Ability to effectively and correctly communicate verbally and in written format</li></ul> Role Requirements: <ul><li>Must be bilingual in Hungarian (B2/C1) and English (B2/C1) speaking and writing</li><li>Minimum 1-2 year experience in C ustomer Support, technical support, especially with a help desk or other IT functions</li><li>Great communication skills, written and orally</li></ul><ul><li>Demonstrate strong abilities to work independently and as a remote team player</li><li>Must be adaptable and flexible, demonstrating abilities to work with process and information changes</li><li>Must be willing to participate in a background screening</li><li>Proven customer communication experience (E-mail &amp; Phone)</li><li>Strong working knowledge of external systems and PC based internet and software applications (e.g. internet, Microsoft Office)</li></ul>

Bilingual Hungarian/English Customer Care Specialist

Θέλεις να δείξεις το ταλέντο σου στην επικοινωνία, να εξελιχθείς ως επαγγελματίας και να σχεδιάσεις την καριέρα που ονειρεύεσαι;Απασχολήσου ως Σύμβουλος Εξυπηρέτησης Πελατών και γίνε το πρόσωπο της εταιρείας, προσφέροντας προσωποποιημένες λύσεις και μια μοναδική εμπειρία εξυπηρέτησης για κάθε πελάτη. Η θέση αφορά 6ωρη ή 8ωρη 5θήμερη απασχόληση, σε κυλιόμενες βάρδιες, μέσω συνεργαζόμενων με την COSMOTE eValue εταιριών.Είσαι ο ιδανικός υποψήφιος εάν…<ul><li>Έχεις ολοκληρώσει τουλάχιστον το Λύκειο και χρησιμοποιείς με άνεση Η/Υ</li><li>Επικοινωνείς με σαφήνεια και ενσυναίσθηση, δημιουργώντας θετική εμπειρία σε κάθε πελάτη</li><li>Έχεις την ικανότητα να κερδίζεις την εμπιστοσύνη ακόμα και του πιο απαιτητικού πελάτη</li></ul>Είμαστε οι ιδανικοί για εσένα διότι προσφέρουμε…<ul><li>Αρχική εκπαίδευση περίπου 3 εβδομάδων με αποδοχές for sure!</li><li>Συστηματική εκπαίδευση σε προϊόντα και υπηρεσίες Εξυπηρέτησης Πελατών</li><li>Δυνατότητα ανάπτυξης δεξιοτήτων μέσα από αμέτρητα e-trainings!</li><li>Σταθερό μηνιαίο μισθό και ασφάλιση from day 1!</li><li>Προοπτική εξέλιξης σε νέους ρόλους, σε ένα περιβάλλον που προάγει το personal growth.</li><li>Εταιρική σύνδεση κινητού &amp; προσφορές ειδικών πακέτων τηλεφωνίας for free!</li><li>Ετήσια Δωροεπιταγή σίτισης !</li></ul>

Σύμβουλος Τηλεφωνικής Εξυπηρέτησης - Θεσσαλονίκη

The Spa Receptionist plays a key role in providing exceptional guest service to spa guests. Responsible for managing the spa front desk, the receptionist facilitates smooth operations, handles inquiries, schedules appointments, and ensures guests have a memorable spa experience.Key Responsibilities:Guest Services:&nbsp;Greet and welcome spa guests in a friendly and professional manner.<ul><li>Provide information about available spa services, treatments, and packages.</li><li>Assist guests in selecting appropriate services based on their preferences and needs.</li><li>Handle inquiries and provide accurate information about spa facilities and policies.</li></ul>Appointment Scheduling:&nbsp;Schedule spa appointments efficiently, taking into consideration therapist availability and guest preferences.<ul><li>Coordinate with spa staff to ensure a seamless scheduling process.</li><li>Confirm appointments and provide reminders to guests as needed.</li></ul>Check-In and Check-Out:<ul><li>Manage the check-in and check-out process for spa guests.</li><li>Ensure accurate and timely processing of payments for spa services.</li><li>Maintain organized records of spa appointments and transactions.</li></ul>Guest Relations:<ul><li>Address guest concerns or issues promptly and professionally.</li><li>Seek feedback from guests to enhance the quality of services.</li><li>Build positive relationships with repeat spa guests.</li></ul>Administrative Tasks:<ul><li>Maintain an organized and tidy spa reception area.</li><li>Manage phone inquiries and direct calls to the appropriate staff.</li><li>Assist in maintaining inventory of spa products and supplies.</li></ul>Collaboration with Spa Staff:<ul><li>Communicate effectively with spa therapists and other staff members.</li><li>Coordinate special requests or requirements from guests with spa staff.</li></ul>Promotions and Sales:<ul><li>Inform guests about current promotions, discounts, and spa packages.</li><li>Actively promote spa services and upsell additional treatments when appropriate.</li></ul>Compliance and Policies:<ul><li>Ensure adherence to spa policies and procedures.</li><li>Stay informed about spa industry trends and updates.</li></ul>&nbsp;Qualifications:<ul><li>Bachelor’s degree or equivalent.</li><li>Proven experience in customer service or a similar role.</li><li>Excellent knowledge of Greek and English languages. Third language will be considered accordingly.</li><li>Exceptional communication (both verbal and written), negotiation and administrative skills.</li><li>Strong organizational and multitasking abilities.</li><li>Familiarity with spa services and products.</li><li>Proficient in using spa management software or reservation systems.</li><li>Professional appearance and demeanor.</li></ul>&nbsp;Additional Information:&nbsp;We offer a competitive compensation package, including salary, benefits, and opportunities for professional growth. We are an equal opportunity employer and are committed to diversity and inclusion in our workforce.If you are dedicated to delivering exceptional guest experiences join our team and be part of our journey towards excellence!All resumes will be handled with discretion. Only those who possess the above-mentioned requirements will qualify for an interview and be contacted in due time.We respect your privacy by adhering to the European Union General Data Protection Regulation (GDPR).

Spa Receptionist

Reservation Processing: Handle reservations across various channels, maintaining accurate records in the Opera Property Management SystemRate and Package Knowledge: Possess thorough understanding of room types, rates, and packages to support the commercial strategy set by revenue managementCommunication and CRM Management: Manage daily communications, maintain files, and create quotations and confirmations using CRM systemsFront Desk Liaison: Coordinate with front desk staff to relay reservation details and manage cancellations or modificationsRate Monitoring and Forecasting: Conduct daily rate checks, monitor room availability, and assist in forecasting room revenue and occupancyCustomer Service Excellence: Provide exceptional customer service, including local recommendations and guidance, while adhering to operational standardsWhat will you bring?Previous experience in reservations or front office, ideally within the Tourism/Hospitality or Luxury industryFluency in EnglishA degree or diploma in Tourism or Hospitality is beneficialFamiliarity with Hospitality Software (Opera, Fidelio, Protel, Ermis, etc.) is advantageousExcellent verbal and written communication abilities, particularly in customer-facing scenariosFlexible and adaptableWhat we offerTeamBecoming a member of an organization that cares about its people, the environment, and the local communities.Grow&nbsp;Have room to grow and develop via numerous opportunities for learning, professional development, and career advancement.CareCompetitive remuneration package.Private health insuranceFlexible working model

Reservation Agent - Evening Shift

Στην ΙΚΕΑ, μοιραζόμαστε κοινές αξίες και μια μοναδική εταιρική κουλτούρα. Εργαζόμαστε με αφοσίωση και προσήλωση στην ποιότητα, διατηρώντας πάντα μία ανθρώπινη προσέγγιση. Δημιουργούμε ένα υποστηρικτικό περιβάλλον, εστιάζοντας στη βελτίωση της καθημερινότητας των πελατών, των συναδέλφων και της κοινωνίας.&nbsp;Τα Καθήκοντά Σου<ul><li>Παροχή εξαιρετικής εξυπηρέτησης πελατών</li><li>Διατήρηση καθαριότητας και οργάνωσης του χώρου</li><li>Προετοιμασία γρήγορων γευμάτων</li><li>Ανεφοδιασμός πάγκου με τρόφιμα</li><li>Διαχείριση του ταμείου, σύμφωνα με τις διαδικασίες</li><li>Παραγωγή καφέ (Café)</li><li>Εφαρμογή προδιαγραφών ποιότητας και υγιεινής (HACCP, ISO)</li><li>Συνεργασία και τήρηση των χρονοδιαγραμμάτων της εταιρείας</li></ul>&nbsp;Τα Προσόντα Σου<ul><li>Πιστοποιητικό Υγείας</li><li>Απολυτήριο Λυκείου</li><li>Προσανατολισμός στην εξυπηρέτηση πελατών</li><li>Ομαδικό πνεύμα και καλή επικοινωνία</li></ul>Επιθυμητά Προσόντα:<ul><li>Γνώση Η/Υ και Αγγλικής Γλώσσας</li></ul>&nbsp;Τι ΠροσφέρουμεΣτην ΙΚΕΑ, πιστεύουμε στη δύναμη των ανθρώπων και δημιουργούμε ένα περιβάλλον, όπου όλοι μπορούν να αναπτυχθούν και να εξελιχθούν μαζί μας.💰 Ανταγωνιστικό Πακέτο Αποδοχών: Με πλήρες πακέτο παροχών &amp; επιπλέον παροχές 🩺 Υγεία &amp; Ευεξία: Ομαδικό πρόγραμμα ασφάλισης ζωής &amp; ιατρικής κάλυψης🍽️ Εστιατόριο Εργαζομένων: Δωρεάν γεύμα ημερησίως🚗 Μεταφορική Υποστήριξη: Κάρτες μετακίνησης (ΟΣΕΘ)🛍️ Εκπτώσεις: Προνομιακές τιμές σε προϊόντα ΙΚΕΑ &amp; άλλα brands του Ομίλου Fourlis💻 Ανάπτυξη Υπαλλήλων: 40+ ώρες ετήσιας εκπαίδευσης για συνεχή εξέλιξη 🚀 Ευκαιρίες Καριέρας: 8/10 θέσεις εργασίας καλύπτονται εσωτερικά 🌍 Συμπεριληπτικό Περιβάλλον: Διεθνής, φιλική και πολυπολιτισμική ομάδα&nbsp;Οι Άνθρωποι που Αναζητούμε✔ Δίνουν το παράδειγμα και αναζητούν συνεχώς βελτιώσεις και καινοτόμες λύσεις. ✔ Υποστηρίζουν τους συναδέλφους και αναλαμβάνουν πρωτοβουλίες. ✔ Επικεντρώνονται στον πελάτη και προσφέρουν εξαιρετική εξυπηρέτηση. ✔ Έχουν το θάρρος να επαναπροσδιορίσουν υπάρχουσες λύσεις και να σκέφτονται δημιουργικά. ✔ Διαθέτουν πάθος για τη ζωή στο σπίτι και το λιανεμπόριο.&nbsp;Ας Κάνουμε Μαζί τη Διαφορά!Γίνε μέλος της οικογένειας ΙΚΕΑ! Στείλε το βιογραφικό σου σήμερα και ξεκίνα το ταξίδι σου μαζί μας.

Εργαζόμενος/η Café/Bistro (8ωρης απασχόλησης)

H&nbsp;Epsilon&nbsp;Net&nbsp;Α.Ε.,&nbsp;o μεγαλύτερος Όμιλος Business Software στην Ελλάδα&nbsp;και&nbsp;η Νο.1 εταιρία με το καλύτερο εργασιακό περιβάλλον στην Τεχνολογία για το 2023, αναζητά για το τμήμα Πωλήσεων έναν&nbsp;Σύμβουλο Τηλεφωνικών Πωλήσεων Επιχειρηματικού Λογισμικού&nbsp;σε&nbsp;Αθήνα ή Θεσσαλονίκη! Αρμοδιότητες:<ul><li>Έρευνα και εντοπισμός νέων ευκαιριών πώλησης σε επιχειρήσεις, οργανισμούς και λογιστικά γραφεία για τη διεύρυνση του πελατολογίου της εταιρίας</li><li>Επέκταση συνεργασίας με το υφιστάμενο πελατολόγιο της εταιρίας</li><li>Διασφάλιση του υψηλού επιπέδου παρεχόμενων υπηρεσιών προς νέους και υφιστάμενους πελάτες επενδύοντας σε σταθερές, μακροχρόνιες συνεργασίες</li><li>Βελτιστοποίηση της ικανοποίησης των πελατών της εταιρίας</li></ul> Απαραίτητα Προσόντα:<ul><li>Πτυχίο Διοίκησης Επιχειρήσεων ή Οικονομικών ή Εμπορίας &amp; Διαφήμισης ή Marketing (ΑΕΙ/ΤΕΙ)</li><li>Γνώση MS Office</li><li>Απαραίτητη προϋπηρεσία στον κλάδο των πωλήσεων</li><li>Ομαδικό πνεύμα συνεργασίας</li><li>Άριστες επικοινωνιακές ικανότητες</li><li>Οργανωτικές ικανότητες, ευελιξία</li></ul> Η εταιρεία προσφέρει:<ul><li>Πολυβραβευμένο Εργασιακό Περιβάλλον&nbsp;(Fortune’s 100 Best Companies to Work For in Europe 2024,&nbsp;10 Best Workplaces Hellas,&nbsp;4 Best Workplaces Europe, 2 Best Workplaces™ for Women, 2&nbsp;Best Workplace in Technology).</li><li>Ανταγωνιστικό πακέτο αποδοχών</li><li>Διαρκείς εκπαιδεύσεις και σημαντικές προοπτικές εξέλιξης</li><li>Ιδιωτική ιατροφαρμακευτική ασφάλιση</li><li>Ψυχολογική γραμμή υποστήριξης</li><li>Διαδικτυακά μαθήματα γυμναστικής</li><li>Δωρεάν συμμετοχή στα εκπαιδευτικά προγράμματα του Epsilon Training και Epsilon College.</li></ul>

Σύμβουλος Τηλεφωνικών Πωλήσεων Επιχειρηματικού Λογισμικού Θεσσαλονίκη

We're currently looking forfull-timeSupport Associates to join our team in Thessaloniki! In our Support team there is no typical day, and to be successful in Support Associate role you will need to be self-motivated, creative and have excellent interpersonal and relationship-building skills to be able to support our customers, restaurants and courier partners. Our operation is running seven days a week so this role also requires you to be able to work on weekends.Please note that this is an on-site position for candidates based in Thessaloniki. :)&nbsp; If the points below sound exciting, we look forward to hearing from you! Customer Obsessed: At Wolt, our Support team knows that customer interactions serve a larger purpose than simply fixing problems; our mission is to provide customers with an out of this world and memorable experience, every time. Team Oriented: Work with a diverse team of fellow Support Associates and liaise with our other Operations and Product team members to communicate any problems, bugs or other issues that may arise.&nbsp; Communication: Fluidly and fluently communicate with our courier partners, customers, and merchants and adjust your tone to your audience. Personal Touch: We’re not afraid to play up the playfulness in our interactions, so creativity is a must!&nbsp; Attitude: Take ownership beyond the obvious.What you'll be doing<ul><li>Handling our 24/7 customer, venue partner and courier partner support together with the team.</li><li>Communicating with customers via the chat or over the phone using a Wolt tone of voice and adapting to the customers tone.</li><li>Simply and clearly responding to questions and queries from our customers, venue partners and courier partners, finding solutions to exceed their expectations.</li><li>Developing our customer, venue partner and courier partner support together with the team.</li></ul>Our humble expectations<ul><li>It's a shift-based role, so you are able to work during mornings, nights and weekends (40 hours per week) - we are open 7 days a week.</li><li>You already have experience in a customer-facing role or logistics role and you're excited to join our award winning Support&nbsp;team.</li><li>You are a fast learner and attentive to both small details and the bigger picture.</li><li>Multitasking is your strong suit and you’re prepared to manage multiple incoming interactions simultaneously and effortlessly determine which take priority.</li><li>You're an expert when it comes to Thessaloniki's food scene, traffic patterns, and the different areas of your city.</li><li>You have a can-do attitude and are ready to roll up your sleeves and get to work in a fast-paced startup environment.</li><li>Fluency&nbsp;in Greek and ability&nbsp;to work in English is required.</li></ul>

Support Associate

Για τη θέση του Guest Relations Officer αναζητούμε έναν ενθουσιώδη επαγγελματίαμε άριστες επικοινωνιακές δεξιότητες και φιλική παρουσία, που θα φροντίζει για την άριστη εμπειρία των επισκεπτών μας. Οι βασικές αρμοδιότητες περιλαμβάνουν την ενημέρωση των πελατών για τις δραστηριότητες και τις υπηρεσίες του ξενοδοχείου,την αντιμετώπιση παραπόνων και την ομαλή συνεργασία με το προσωπικό τηςυποδοχής. Προφιλ Υποψηφιου:Πτυχίο Τουριστικής ΣχολήςΆριστη γνώση ΑγγλικώνΕυχάριστη και επικοινωνιακή προσωπικότητα.Επιθυμητή η προϋπηρεσία σε ανάλογη θέσηΕπιθυμητή η γνώση δεύτερης γλώσσαςΠαροχες:Παροχή διαμονής (για άτομα εκτός περιοχής) σε δίκλινα δωμάτια με ιδιωτικόμπάνιο, mini-ψυγείο, A/C και τηλεόραση.Πλήρης διατροφή.Δωρεάν Wi-Fi.Εκπτώσεις σε υπηρεσίες του ομίλου μας.Πρόσβαση σε πλυντήρια και στεγνωτήρια.Δυνατότητα χρήσης του γυμναστηρίου σε καθορισμένες ώρες.Σεμινάρια , εκπαίδευση.Ευκαιρίες προσωπικής και επαγγελματικής ανάπτυξης.Εργασία σε ένα άριστο και επαγγελματικό περιβάλλον

Guest Relations Officer

Ο Όμιλος Xenios Gate επιθυμεί να προσλάβει για την σεζόν 2025Σερβιτόρο/α για το τμήμα της Παραλίας (κωδικός BEACH01)Απαραίτητα προσόντα:• Καλή γνώση της Αγγλικής γλώσσας• Εξοικείωση με την χρήση PDA ( ηλεκτρονική παραγγελιοληψίας)• Απόφοιτος Τουριστικής Σχολής (θα εκτιμηθεί)• Δεύτερη ξένη γλώσσα (θα εκτιμηθεί)Δεξιότητες και Ικανότητες:• Ευγένεια και φιλική διάθεση• Προσανατολισμός στην εξυπηρέτηση του πελάτη• Αντιληπτική ικανότητα• Ικανότητα εργασίας υπό πίεση• Συνέπεια και επαγγελματισμός• Επικοινωνιακές δεξιότητεςΟ Όμιλος προσφέρει:• Ελκυστικό πακέτο αποδοχών• Ευχάριστο περιβάλλον εργασίας• Δυνατότητα παραχώρησης στέγης• Διατροφή• Δυνατότητα επαγγελματικής ανάπτυξηςΠαρακαλώ αποστείλετε τα βιογραφικά σας στο hr@xeniosgate.gr

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