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There is currently a job opening “Remote Call Center Representative” in the Call Center Department. We are looking for candidates currently living in Northern Greece that are able to work from their homes and will be flexible to work in 24hrs shifts, based on company’s needs. As Remote Call Center Representative, you will be responsible for providing excellent telephone customer service and maximize profit through ticket sales.&nbsp;What you will do:<ul><li>Respond to inbound calls to support customers by providing information on flights, fares and services</li><li>Issue and reissue tickets</li><li>Manage ticket upgrades (Business Class, Miles &amp; Bonus)</li><li>Manage bookings changes, cancellations, and refunds</li></ul>&nbsp;You fit, if you cover the following&nbsp;requirements:<ul><li>Bachelor’s degree is preferred</li><li>Fluency in oral and written Greek and English</li><li>Good knowledge of MS Office</li><li>A quiet place to work at home with a strong internet connection</li></ul>&nbsp;Excellent knowledge of at least one of the following languages will be considered an asset:&nbsp;<ul><li>German</li><li>French</li><li>Spanish</li><li>Italian</li><li>Russian</li><li>Romanian</li></ul>&nbsp;And you have&nbsp;competence&nbsp;in:<ul><li>Communicating effectively and in a structured manner</li><li>Resolving issues with a customer-focused orientation</li><li>Organizing and paying attention to detail</li><li>Working collaboratively</li><li>Committing to guidelines and procedures</li></ul>&nbsp;If you pursue your career journey with Aegean, on top of a challenging job, we offer:<ul><li>A working environment where you feel valued and appreciated</li><li>Excellent career and development opportunities within the organization</li><li>Flight tickets</li><li>Private health insurance scheme</li></ul>&nbsp;If this looks like an interesting opportunity for you,&nbsp;send us your application now!

Job Ads B2b Sales Representative Μακεδονία, Customer Service / Call Center

remote call center representative (based in northern greece)

Aegean Airlines

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