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Αναζητούμε υπεύθυνο/η για την εκτέλεση των εγχρήματων συναλλαγών του καταστήματος, την εξυπηρέτηση των καθημερινών αναγκών των πελατών και τη διατήρηση των σχέσεων με το πελατολόγιο των ιδιωτών πελατών που δεν είναι affluent. Θα αναφέρεται στον Branch manager του καταστήματος.Κύριες αρμοδιότητες<ul><li>Κύρια αποστολή του ρόλου είναι η αποτελεσματική διεκπεραίωση των γενικών και υποστηρικτικών εργασιών του καταστήματος με ταχύτητα και ακρίβεια</li><li>Υποδέχεται τους πελάτες και τους ενημερώνει για τις κατηγορίες και τα είδη των προϊόντων της τράπεζας</li><li>Διερευνά τις ανάγκες του πελάτη και φροντίζει για την ικανοποίησή τους, προτείνοντας και προωθώντας τα κατάλληλα κατά περίσταση προϊόντα επιδιώκοντας την επίτευξη σταυροειδών πωλήσεων (cross selling)</li><li>Προβαίνει στις απαραίτητες ενέργειες για την ολοκλήρωση της πώλησης των προϊόντων και της διεκπεραίωσης με ακρίβεια των συναλλαγών</li><li>Συγκεντρώνει τα απαραίτητα κατά περίπτωση δικαιολογητικά για τον φάκελο του πελάτη και καταχωρεί το αίτημά του.</li></ul>Απαιτούμενες δεξιότητες<ul><li>Πτυχίο ανώτερου/ανώτατου εκπαιδευτικού ιδρύματος</li><li>Άριστη γνώση των προϊόντων και των διαδικασιών της τράπεζας</li><li>Πολύ καλή γνώση της αγγλικής γλώσσας</li><li>Πολύ καλή γνώση MS Office</li><li>Προσανατολισμός στην επίτευξη αποτελεσμάτων</li><li>Άριστες επικοινωνιακές δεξιότητες.</li></ul>

Assistant relationship manager Θεσσαλονίκη

Support the Hotel Business Partner Manager by assisting with financial analysis, monitoring operational performance, and preparing reports and presentation materials for internal use.Assist the Manager in coordinating with Budget Holders and Operational Teams by providing data, tracking performance, and preparing variance summaries.Contribute to the preparation of budgets and forecasts by gathering data, checking accuracy of inputs, and performing initial analytical work.Support the month-end close process by comparing actual results to budget, identifying key variances, and preparing summary findings for the Manager.Carry out preliminary financial and operational analysis to help the Manager identify risks, opportunities, and areas for corrective action.Prepare ad-hoc reports and analysis based on requests from the Manager, and help ensure smooth communication between Finance and Hotel Operations by supporting the Manager with day-to-day follow-up and information gathering.What will you bring?Business Economics University Degree.2–4 years of professional experience in Big 4 Consulting, Transaction/Assurance Services, or in Financial Controlling/FP&amp;A roles. Strong Analytical skills are required.Understanding of Accounting, Tax and Finance Principles. Payroll knowledge will be considered as a plus.Excellent Communication is required (Greek and English).Advanced Excel and Power Point user experience is required.Strong Analytical and problem-solving skills, with the ability to work independently and in a team environment.What we offerTeamBecoming a member of an organization that cares about its people, the environment, and the local communities.Grow&nbsp;Have room to grow and develop via numerous opportunities for learning, professional development, and career advancement.CareCompetitive remuneration package.Private health insuranceFlexible working model

Finance Hotel Business Partner

As an Upper Mass Segment Officer, reporting to the Branch Manager, you will manage and coordinate all activities related to servicing individual customers of the Branch, including the sale of deposit, investment, lending, and bancassurance products. You will support branch staff, delivering these services, ensuring smooth execution andcompliance to the Bank’s policies and procedures. You will actively promote the branch's commercial objectives by building and maintaining strong client relationships with the Upper Mass Segment and by informing them about new banking products and services. As the first point of contact, you will play a key role in ensuring an exceptional customer service experience. The role requires you to have a customer-focused profile and demonstrat strongcommitment to the achievement of the team’s and the Organization’s goals. Responsibilities:• Upper Mass clientele development &amp; promotion of existing &amp; new retail bankingproducts &amp; services• Market &amp; competition monitoring• Upper Mass customer relationship management &amp; performancesupervision/management• Ensure that the provision of services to customers is carried out in accordance withthe instructions and terms agreed with the Bank• Collaboration with competent units regarding the development &amp; promotion ofproducts/services• Responsible for managing organizational &amp; operational issues and checking theaccuracy of customer documentation before their transmission to Central Services• Ensuring the efficient implementation and improvement of branch organizational&amp; operation procedures• Formulating &amp; supervising the implementation of branch commercial &amp;operational objectives internal plan, concerning Upper Mass customers• Provide information during the preparation/monitoring/review of the bank'sbranch network budget at a branch level• In addition to the above, any other area of responsibility, duties and competenciesare assigned by the hierarchically superior level, such as daily incoming andoutgoing netting of accounts, settlement of returned checks, overdue Loansmanagement.• Manages relationships with local stakeholders at a branch level.Qualifications:• Bachelor’s degree, preferably in Accounting, Finance, Economics, BusinessAdministration or a related field• Master’s degree in a relevant filed will be considered an asset• Minimum of 5 years’ relevant experience• Professional certification under the joint decision of the Executive Committee ofthe Bank of Greece and the Board of Directors of the Hellenic Capital MarketCommission (either of types: a1, a2, b1, b, c, d) and/or professional accreditationin private insurance intermediation (types A, D) will be considered an asset• Solid knowledge of financial products and services, particularly loans and credit,and awareness of market competition• Strong sales skills and solid understanding of customer behavior and relationshipmanagement• Customer-focused with excellent communication and interpersonal skills• Very good command of English.

Upper Mass Segment Officer

CrediaBank, which was created through the merger of Attica Bank and the formerPancreta Bank, is looking for an Upper Mass Segment Officer to join our dynamicteam.As an Upper Mass Segment Officer, reporting to the Branch Manager, you will manage and coordinate all activities related to servicing individual customers of the Branch, including the sale of deposit, investment, lending, and bancassurance products. You will support branch staff, delivering these services, ensuring smooth execution and compliance to the Bank’s policies and procedures. You will actively promote the branch's commercial objectives by building and maintaining strong client relationships with the Upper Mass Segment and by informing them about new banking products and services. As the first point of contact, you will play a key role in ensuring an exceptional customer service experience. The role requires you to have a customer-focused profile and demonstrate strong commitment to the achievement of the team’s and the Organization’s goals.Responsibilities:• Upper Mass clientele development &amp; promotion of existing &amp; new retail bankingproducts &amp; services• Market &amp; competition monitoring• Upper Mass customer relationship management &amp; performance supervision/management• Ensure that the provision of services to customers is carried out in accordance withthe instructions and terms agreed with the Bank• Collaboration with competent units regarding the development &amp; promotion ofproducts/services• Responsible for managing organizational &amp; operational issues and checking theaccuracy of customer documentation before their transmission to Central Services• Ensuring the efficient implementation and improvement of branch organizational&amp; operation procedures• Formulating &amp; supervising the implementation of branch commercial &amp;operational objectives internal plan, concerning Upper Mass customers• Provide information during the preparation/monitoring/review of the bank'sbranch network budget at a branch level• In addition to the above, any other area of responsibility, duties and competenciesare assigned by the hierarchically superior level, such as daily incoming andoutgoing netting of accounts, settlement of returned checks, overdue Loansmanagement.• Manages relationships with local stakeholders at a branch level.Qualifications:• Bachelor’s degree, preferably in Accounting, Finance, Economics, BusinessAdministration or a related field• Master’s degree in a relevant filed will be considered an asset• Minimum of 5 years’ relevant experience• Professional certification under the joint decision of the Executive Committee ofthe Bank of Greece and the Board of Directors of the Hellenic Capital MarketCommission (either of types: a1, a2, b1, b, c, d) and/or professional accreditationin private insurance intermediation (types A, D) will be considered an asset• Solid knowledge of financial products and services, particularly loans and credit,and awareness of market competition• Strong sales skills and solid understanding of customer behavior and relationshipmanagement• Customer-focused with excellent communication and interpersonal skills• Very good command of English.

Examine transactional data and detail transaction analysis against cut-off thresholds to identify unusual activity.Timely identify key risks, exceptions, errors and anomalies and detect outliers in processes and transactions that may be taking on increased risk or experiencing atypical rates of change, and examine, analyze and evaluate trends and patterns in exceptions, errors, anomalies, and outliers within a single financial process, as compared with its own past performance, against other processes/systems operating within the organization or via benchmarking.Evaluate internal controls in processes and procedures, and highlight areas where controls are not performing adequately and detect emerging areas of risk and control weaknesses.Deploy a continuous controls monitoring approach, aiming to reduce incidences of error, enhance operational efficiency and automate manual testing procedures, and automate data feeds to reduce validation time and increase the frequency of analysis.Develop a robust data validation capability and criteria to ensure integrity, quality, accuracy and completeness, and acquire data for routine use by establishing access to data sources, cleansing and validating the data.Extract data and combine from a variety of systems across the organization, relate it for further cross-platform analysis, remove unreliable transactions, and prepare the data in a standard audit format.What will you bring?University degree in Business, Finance, Auditing, Data or Computer Science, Statistics, Mathematics, or a related field. A Master’s degree will be considered a plus; Professional Certifications (ex. CIA, ACCA, CIMA) will be considered an asset; Fluency in English, both spoken and written, at a professional corporate level; Fluency in Greek Language will be considered a plus.Excellent knowledge of MS Office, particularly Excel; Experience with ERP systems and process automation tools will be considered an asset.Excellent problem-solving and analytical skills; Ability to process complex and multiple sources data; A collaborative mindset and the ability to work with multidisciplinary teams.3-5 years of experience in data or statistical analysis, within an internal controls or internal audit environment; Experience in a multinational business environment will be considered an asset; Experience in the Hospitality sector will be considered an asset.Experience on continuous controls monitoring and data mining (processing large datasets using digital tools such as ACL, Python, Power BI, Excel/Power Query or similar tools); Familiarity with AI tools and other digital tools will be considered an asset.Knowledge of Internal Controls standards and procedures (for example COSO Internal Controls Framework, COSO Enterprise Risk Management Framework, SOX internal controls framework) will be considered an asset.What we offerTeamBecoming a member of an organization that cares about its people, the environment, and the local communities.Grow&nbsp;Have room to grow and develop via numerous opportunities for learning, professional development, and career advancement.CareCompetitive remuneration package.Private health insuranceFlexible working model

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