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As a Digital Infrastructure Manager, you will play a key role in designing, implementing, and optimizing our digital ecosystem across CRM, ERP, and other operational platforms. You will act as the link between business stakeholders and technical teams — ensuring that processes are well understood, solutions are correctly designed, and systems work together seamlessly.You will report directly to the Head of Digital Transformation and work closely with Business, Finance, Operations, and Technology teams to support the company’s end-to-end digital journey. Key Responsibilities<ul><li>Lead the implementation of the new ERP system of the company</li><li>Analyze business requirements and translate them into detailed functional specifications for ERP and CRM systems</li><li>Mapping and optimization of key business processes</li><li>Collaborate with external partners and integrators to ensure proper system design, data integrity, and timely delivery</li><li>Perform system testing, and user acceptance coordination</li><li>Create and maintain documentation: process diagrams, data flow maps, and configuration manuals</li><li>Train and support end-users during rollout and after go-live</li><li>Continuously identify improvement opportunities for automation and integration between platforms</li></ul>Job requirementsRequired Skills &amp; Experience<ul><li>5+ years of experience leading ERP and/or CRM implementation projects</li><li>Solid understanding of business processes such as Sales, Finance and Operations</li><li>Experience working with local or international ERPs or similar enterprise systems</li><li>Strong analytical and problem-solving skills — able to translate business needs into system solutions</li><li>Excellent communication and documentation skills in English and Greek </li></ul>We Offer&nbsp;<ul><li>Competitive remuneration package</li><li>Private health and life insurance</li><li>Career development opportunities</li><li>A collaborative and modern work environment</li></ul>

Digital Infrastructure Manager

We are the&nbsp;1st Hub for Developers!&nbsp;Our motto is&nbsp;“From Developers to Developers”! Our vision is to provide real career opportunities for candidates that want to take the next step in their career. Code.Career is the first process that you will speak&nbsp;with developers (only!) and tech (freak) experts!<h2>Position Overview</h2>The IT&amp;T HelpDesk Service Desk Agent plays a crucial role in providing exceptional customer support to users of the IT&amp;T services offered by the company. This role is responsible for promptly and courteously responding to, investigating, and resolving issues raised by end users. Tasks include the installation, monitoring, and maintenance of the airport’s IT&amp;T systems and networks. The role utilizes IT service management tools and request fulfillment processes, in line with help desk objectives, and collaborates closely with all FG IT&amp;T level 2 Specialist teams.<h2>About Them</h2>Our client is committed to operational excellence and the provision of world-class IT&amp;T support services. They strive to ensure the seamless functioning of our airport’s infrastructure through proactive monitoring and a dedicated support team. Their mission is to create a secure and reliable IT&amp;T environment by prioritizing customer satisfaction, continuous improvement, and innovation.<h2>Key Responsibilities</h2><ul><li>Respond to user and customer calls as part of the IT&amp;T Service Desk</li><li>Register and update tickets using the ITSM tool</li><li>Utilize the ITSM tool for incident, service request, problem, and asset management</li><li>Ensure accurate ticket assignments and timely resolution within SLA commitments</li><li>Provide technical information and clarifications to user and customer queries</li><li>Perform incident investigation, analysis, and resolution both onsite and remotely</li><li>Engage Second Level Support and system providers/manufacturers as needed</li><li>Escalate issues in line with operational procedures</li><li>Perform equipment/software installation, updates, and maintenance</li><li>Monitor system and infrastructure availability through corporate tools</li><li>Dispatch critical system notifications to relevant users and customers</li><li>Maintain and update the IT&amp;T knowledge base</li><li>Prepare and submit regular activity reports</li><li>Perform hardware asset safekeeping, reconciliation, and record-keeping</li><li>Execute IMACD (Install, Move, Add, Change, Dispose) of IT&amp;T assets</li></ul><h2>Special Duties</h2><ul><li>Lead or participate in IT&amp;T-related projects as assigned</li></ul><h2>Required Skills</h2><ul><li>Bachelor’s degree in Information Technology, Computer Systems, or Electronics Engineering</li><li>Minimum 3 years of professional experience in service desk environments and technical support roles</li><li>Hands-on experience with ITSM ticketing systems</li><li>Strong knowledge of IT software systems (databases, office applications, OS)</li><li>Solid understanding of IT hardware systems</li><li>Proven experience in hardware/software installation, maintenance, and troubleshooting</li><li>Fluent in written and spoken English (native or certified at C1/C2 level)</li></ul><h2>Desired Skills</h2><ul><li>ITIL certification</li><li>Network/system certifications (e.g., Cisco, CompTIA, Microsoft)</li></ul><h2>What You Can Expect</h2>At our client’s, you will be part of a high-impact team focused on supporting mission-critical IT&amp;T infrastructure in a dynamic airport environment. They offer opportunities for career growth, participation in forward-thinking projects, and engagement with modern technologies. They promote a collaborative and inclusive workplace culture, where your expertise contributes directly to their operational success.<h2>Reporting Structure</h2>Reports to: IT&amp;T HelpDesk Supervisor / IT&amp;T Systems Infrastructure Manager Supervises: None<h2>General</h2>The holder of this position must comply with internal guidelines and procedures, the Labour Charter, and applicable national/international regulations. This job description reflects core responsibilities, which may be updated by Management or HRT in response to structural changes or evolving duties.

Service Desk Agent

The Director, AI Quality Engineering Lead ensures that AI systems across the enterprise are safe, fair, reliable, compliant, and observable from pre‑release through continuous operations. This role designs and operates enterprise evaluation frameworks (quality, bias/fairness, robustness, privacy), leads red‑teaming and guardrail development, encodes policy and regulatory requirements as automated checks, and drives metric reporting and post‑incident learning across AI programs. The lead partners closely with Enterprise Architecture, Compliance, Legal/Privacy, Security, Data Governance, and product/engineering teams to enforce quality and safety gates and enable responsible scale. (Aligned to Corporate Policy and Responsible AI principles.) Reporting into the Head of Applied AI Engineering, you will manage a team of QA Engineers and AI Engineers. This role blends deep technical leadership, product engineering strategy, and direct enablement of enterprise use cases and services. You will partner closely with business, legal and technical stakeholders to design and deliver robust, scalable solutions that demonstrate the value of AI across our enterprise in a safe and compliant way. This role is execution-oriented with strong influence on building AI solutions responsibly.Evaluation and Test Strategy<ul><li>Define and run evaluation frameworks for LLMs and multi-modal systems covering performance, fairness, bias, robustness, safety, and privacy.</li><li>Build automatic + human-in-the-loop evaluation pipelines with reproducible scoring, statistical significance, and error analysis.</li><li>Establish SLOs/SLIs for quality (e.g., grounded accuracy, hallucination rate, privacy leak rate, harmful-content rate).</li></ul>Red-Teaming &amp; Safety Guardrails<ul><li>Design and run red-teaming against prompt injection, jailbreaks, sensitive data leakage, tool-abuse, and retrieval abuse.</li><li>Develop guardrail solutions (classification, content safety, PII/PHI detection, grounding checks, allow/deny lists, rate limiting, output filtering) to mitigate hallucinations, leakage, and compliance violations.</li><li>Maintain attack libraries and scenario banks; simulate adversarial behavior and monitor adaptive attacks over time.</li></ul>Pre‑Release Gating &amp; Continuous Assurance<ul><li>Operate pre‑release evaluation gates with baselines, regression checks, canary/A–B testing, and rollback criteria.</li><li>Run continuous evaluation in production with synthetic &amp; real traffic (shadow/ghost testing) and drift, bias, and toxicity monitoring.</li></ul>Stakeholder Leadership &amp; Culture<ul><li>Coach product teams on responsible AI practices and establish quality ownership norms.</li><li>Build a community of practice across Engineering, Security, Data Governance, and Risk—standardizing test data, benchmarks, and review rituals.</li><li>Mentor engineers building evaluation, red-team, and guardrail capabilities.</li></ul>BASIC QUALIFICATIONS<ul><li>7+ years in ML/AI/Platform/Quality roles, including 3+ years evaluating production systems.</li><li>Advanced degree in Computer Science, Engineering or related discipline.</li><li>Proven design &amp; operation of evaluation harnesses and policy-as-code checks in CI/CD.</li><li>Hands-on Python and expertise with evaluation and safety tooling such as: OpenAI Evals, Ragas/LangSmith, DeepEval, Azure AI Content Safety / OpenAI Moderation, Presidio, Guardrails.ai, Nemo, MLFlow, Grafana, Kibana, Azure monitor</li><li>Cloud &amp; MLOps: Azure/AWS, CI/CD (GitHub Actions/Azure DevOps, feature stores, vector DBs (Azure AI Search, OpenSearch, Pinecone), testing in pipelines.</li><li>Excellent communication with executives and engineers</li><li>Experience leading an engineering team.</li></ul>PREFERRED QUALIFICATIONS<ul><li>Led an AI safety/quality function or enterprise red-team program.</li><li>Prior work with AI based applications, tool use/orchestration, and enterprise data governance.</li><li>Regulatory literacy (e.g., GDPR, EU AI Act readiness), and experience collaborating with Compliance/Risk, Security, and Legal.</li><li>Strong grasp of red-team techniques (prompt/indirect injection, jailbreaks, training data extraction, membership inference, model poisoning, tool abuse).</li><li>Experience with retrieval grounding checks, memory governance, and multi-tenant safety controls.</li></ul>

Director, AI Quality Engineering Lead 4946565

🚀&nbsp;Join Our Team as a Technical Support!Are you passionate about technology, customer support, and problem-solving? Do you want to be part of the largest team of experts in Business Software?Epsilon Net,&nbsp;the #1 Business Software Group in Greece, is looking for talented professionals to join our&nbsp;Technical Support Team&nbsp;and provide top-tier assistance to our clients.What We Offer:🌱 Career Growth – Join a team where you can develop, learn, and evolve.🤝 Supportive Culture – Work in an environment that values teamwork, knowledge-sharing, and excellence.🔝 Top Clients &amp; Technology – Engage with industry leaders and cutting-edge tools.Your Role:As a&nbsp;Technical Support, you will:📞 Handle customer requests related to technical issues via phone &amp; email.🎯 Provide expert support &amp; troubleshooting for software applications.💡 Collaborate with a dynamic team to ensure high-quality service.What You Bring:✅ A degree in Computer Science /Information Technology or in the STEM field.✅ Strong troubleshooting skills and a customer-focused mindset.✅ Excellent verbal and written communication skills.✅ Proficiency in MS Office and IT support tools.Nice to have:✅ At least 1 year experience providing end user support in an IT/computer-related field ideally in Support services, will be considered as an asset.✅ Microsoft SQL Databases Experience.Why Join Us?💰 Competitive salary &amp; benefits package📚 Ongoing training &amp; career development (Epsilon Training &amp; Epsilon College)🩺 Private medical insurance &amp; psychological support services💻 Hybrid working model (Athens &amp; Thessaloniki) / Remote options available🏆 Award-winning workplace (Fortune’s 100 Best Companies to Work For in Europe 2024, Best Workplace in Technology, Best Workplaces for Women)📩 Ready to elevate your career? Apply now and become part of a team that leads in business software!

Technical Support (Retail & Fuel)

The objective of&nbsp;Level-2 Industrial Applications Developer&nbsp;is the design, development, testing, implementation, and maintenance of Level-2 industrial applications used to support our manufacturing/operations processes. Aim is to work closely with engineers and other stakeholders to understand their needs and develop solutions that improve efficiency, productivity, and data analysis capabilities. Important aspect is also to provide technical support to troubleshoot complex issues, identify root causes, and ensure optimal system performance.&nbsp;Responsibilities<ul><li>Ensures proper operation of Level-2 industrial applications under his responsibility</li><li>Schedules and performs preventive maintenance, monitors system health, takes frequent backups, installs updates, fixes, or patches to Level-2 systems</li><li>Collaborates with internal users and external vendors in case of an incident to achieve proper incident resolution with minimum downtime&nbsp;</li><li>Collaborates with external partners to ensures the provision of the agreed quality of maintenance and support services</li><li>Safeguards authentication, authorization, and proper access of shop floor users to Level-2 industrial applications</li><li>Troubleshoot and resolve technical problems related to shop floor servers and workstations, hosting Level-2 industrial applications</li><li>Provides training to Level-2 users and communicates with them to diagnose the nature of any issues they are experiencing, aiming to provide solutions that ensure business continuity</li><li>Acts as liaison between&nbsp;shop floor plant production teams and IT on topics related to Level-2 industrial applications under his responsibility</li><li>Analyzes, designs, develops, delivers, and supports Level-2 industrial applications based on plant production business requirements</li><li>Provides oversight to OT cybersecurity implementation activities for Level-2 industrial applications in accordance with group security guidelines</li></ul>Knowledge, Qualifications and Experience<ul><li>BSc/MSc degree in Engineering, Computer Science, or any other relevant field</li><li>2+ years of professional experience in&nbsp;programming, information systems management&nbsp;and application development</li><li>Professional experience in Microsoft.NET, C#, SQL Server and similar technologies. Knowledge of JAVA/javascript will be considered a plus</li><li>Experience with Level-2 industrial applications workstream. Knowledge of HMI technology will be highly appreciated. Knowledge of Siemens Wincc system will be considered a plus</li><li>Previous experience with vendor management as well as applications maintenance and support services provisioning&nbsp;</li><li>Experience with Microsoft SQL Server&nbsp; databases will be appreciated</li></ul>

INDUSTRIAL SOLUTIONS SPECIALIST (3696)

We are seeking a highly skilled and experienced Senior Program Manager to lead complex, cross-functional initiatives within our financial services organization. In this role, you will oversee strategic programs that drive operational efficiency, regulatory compliance, and business transformation. You will partner with senior leadership, technology teams, and business stakeholders to deliver programs on time, within scope, and aligned with strategic objectives.&nbsp;OPPORTUNITIES<ul><li>You will lead and manage large-scale, multi-disciplinary programs from initiation through execution and delivery. </li><li>You will define program objectives, success metrics, and governance frameworks in alignment with organizational strategy. </li><li>You will oversee budgets, resource allocation, timelines, and risk management to ensure program success. </li><li>You will engage with executive stakeholders to provide updates, resolve challenges, and align on key decisions. </li><li>You will ensure adherence to regulatory requirements, compliance standards, and industry best practices. </li><li>You will drive continuous improvement in program management methodologies and tools across the organization. </li><li>You will mentor and guide project managers, fostering a culture of collaboration and accountability.</li></ul>&nbsp;SKILLS<ul><li>10+ years of program/project management experience, with at least 5 years in financial services or a highly regulated industry. </li><li>Strong knowledge of program governance, portfolio management, and risk mitigation practices. </li><li>Proven track record of managing multi-million-dollar programs with cross-functional teams. </li><li>Exceptional communication, negotiation, and stakeholder management skills at executive levels. </li><li>Experience with Agile, Waterfall, or hybrid delivery methodologies. </li><li>Familiarity with financial services products, regulatory frameworks, and digital transformation initiatives. </li><li>PMP, PgMP, or similar program management certification is a plus.</li></ul>&nbsp;&nbsp;VALUES<ul><li>Care – You prioritize the needs of clients, colleagues, and communities. </li><li>Commit – You take ownership and deliver on your promises with integrity. </li><li>Collaborate – You foster teamwork across functions, geographies, and cultures. </li><li>Challenge – You embrace change, think critically, and drive innovation.</li></ul> &nbsp;SOME OF OUR BENEFITS include:<ul><li>Maternity leave:&nbsp;Transition back with 3 days per week in the first month and 4 days per week in the second month </li><li>Civil Partnership:&nbsp;1 week of paid leave if you're getting married. This covers marriages and civil partnerships, including same sex/civil partnership </li><li>Family care:&nbsp;4 weeks of paid family care leave </li><li>Recharge days:&nbsp;4 days per year to use when you need to physically or mentally needed to recharge </li><li>Study leave:&nbsp;2 weeks of paid leave each year for study or personal development&nbsp;</li></ul>

Senior Program Manager

We are committed to delivering exceptional value and quality to our clients by leveraging innovative technologies and best practices. As we continue to grow, we are looking for a talented and highly skilled Senior Project Manager &nbsp;to join our team and contribute to our mission of delivering excellence.&nbsp;As a Senior Project Manager , you will lead client-facing SAP implementations and transformation programs, ensuring high-quality delivery, strong governance, and commercial success across SAP consulting engagements.What you will need to do:<ul><li>Manage end-to-end delivery of SAP projects (S/4HANA, rollouts, upgrades).</li><li>Serve as primary delivery lead and trusted advisor for client stakeholders.</li><li>Own scope, schedule, budget, risks, and delivery against Statements of Work.</li><li>Manage project financials, margins, and change requests.</li><li>Lead cross-functional and distributed consulting teams.</li><li>Establish governance, reporting, and steering committee cadence.</li><li>Support pre-sales, proposals, and client presentations as needed.</li></ul>What you need to possess:<ul><li>Bachelor’s degree in Business, Information Systems, Engineering, or related field.</li><li>8–12+ years of SAP project management experience within a consulting or system integrator environment.</li><li>Proven track record delivering SAP S/4HANA and/or ECC projects for external clients.</li><li>Experience managing fixed-price and time-and-material engagements.</li><li>Strong understanding of SAP Activate and consulting delivery models.</li></ul>&nbsp;What will lead you to success:<ul><li>PMP, PRINCE2, or equivalent certification.</li><li>SAP certification or formal SAP training.</li><li>Experience supporting SAP pre-sales activities.</li><li>Experience managing global delivery models and distributed teams.</li></ul><ul><li>Client-facing executive communication and relationship management</li><li>Commercial and financial management in consulting engagements</li><li>Strong negotiation and conflict resolution skills</li><li>Ability to manage ambiguity and competing client priorities</li><li>Proactive, results-driven, delivery-focused leadership</li></ul>&nbsp;Travel<ul><li>Up to 25% based on client needs.</li></ul>What we will offer to you: <ul><li>A workplace with a strong focus on values of teamwork, integrity, and ownership</li><li>Dynamic and friendly working environment</li><li>Competitive remuneration and benefits package</li><li>Continuous training and career development opportunities</li><li>Private medical &amp; health insurance plan</li><li>Food vouchers</li></ul>

PROJECT SENIOR MANAGER (3689)

Your TasksAs a Technical Training Specialist (m/f/d) you are a key part in shaping and building the foundation of DTS's future vision. You will be responsible of our Trainee Programs, supporting new hires and developing raw talent into IT professionals. The following activities are within your area of responsibility.<ul><li>Planning, preparing and delivering courses in the field of IT with a focus on OS, Networking, Productivity Systems, Basic Security, Virtualization, Backup, Identity and Authentication.</li><li>Assessing and reporting the progress of trainees.</li><li>Offering guidance and support to new employees, trainees and interns.</li><li>Conducting workshops to familiarize new hires with the company's tools, systems, and workflow.</li><li>Designing and implementing workshops and bootcamps to identify talents.</li><li>Working closely with other teams on projects that require your expertise.</li></ul>Your Profile<ul><li>Completed studies in IT or professional experience in IT-related positions.</li><li>Experience in teaching, training or coaching individuals in IT-related subjects.</li><li>Excellent communication and interpersonal skills, with the ability to convey complex technical concepts in a clear and understandable manner.</li><li>Ability to think in a conceptual, holistic and strategic way to design and implement engaging and effective training programs.</li><li>Passionate for teaching with excellent mentoring and coaching abilities to help others grow.</li><li>Strong teamwork skills and proficient in collaborative planning.</li></ul>We Offer<ul><li>30 days of vacation (regardless of the length of service)</li><li>Private health insurance for our employees and their dependents (spouse/children)</li><li>In-depth, comprehensive training (approx. 1-3 months) in Germany at our expenses included one monthly flight back to Greece during the whole training period</li><li>Go for EAT - Ticket restaurant card</li><li>Modern hybrid way of working, characterized by flexible working arrangements</li><li>Team-oriented working environment and a broad variety of tasks in an international and diverse team, based on trust and transparency</li><li>Continuous opportunity for personal and professional development and learning</li><li>Personal company hardware</li><li>Free snacks and beverages</li></ul>&nbsp;

Technical Training Specialist (m/f/d) - Athens

As a System Architect for embedded systems, you will be a part of the Olympia Electronics Research and Development department. Together with a team consisting of a project manager and hardware and software designers, you will be responsible for the design, development, testing, certification and manufacturing process of addressable panels on emergency lighting, addressable fire alarm and central battery lighting systems. You will work in a dynamic environment and be part of a workplace where your day to day will involve working as a team on world-class products.Your key responsibilities include<ul><li>Drawing up specifications and designing firmware solutions based on project requirements</li><li>Carrying out or supervising feasibility studies</li><li>Successfully communicate all concepts and guidelines to development team</li><li>Provide technical guidance and coaching to developers and test engineers</li><li>Contributing to schematic design and managing PCB layout</li><li>Contributing to firmware architecture and development, engineering tests and product validation</li><li>supervising the design, implementation, testing and documentation related to the firmware and hardware code.</li></ul>&nbsp;What you bring to the team:<ul><li>Master's or Bachelor’s degree in Electrical or Electronics Engineering, Applied Computer Science or related technical field</li><li>Proven industry experience in the end-to-end development life cycle, from the initial concept to production (including architecture, design, development, debugging, documentation, and validation)</li><li>Minimum 5 years of C and C++ coding experience in embedded firmware</li><li>Minimum 5 years of experience in the field of electronics</li><li>Deep understanding of embedded architecture concepts (CPU core, internal and external memories, CPU peripherals)</li><li>Experience programming MCUs and RTOS such as FreeRTOS</li><li>Experience with Cortex-M Processors (M0, M0+, M3, M4, M7)</li><li>Experience with Linux System / Kernel Development</li><li>Experience identifying hardware requirements based on firmware requirements</li><li>Experience in version control (Git) and issues tracking (Jira)</li><li>Experience with UML and other modeling methods</li><li>Experience in designing schematics on analog, digital and power electronics domain</li><li>Experience in serial protocols (UART, SPI, I2C)</li><li>Ability to navigate, understand &amp; adapt large existing codebases</li><li>Ability in risk assessment and problem solving during the product’s life cycle development&nbsp;</li><li>Ability to use block diagrams, conceptual sketches, pseudo-code and other techniques of project designing</li><li>Excellent team working skills is a must, both internally within the R&amp;D department as well as across departments</li><li>Fluency in English both written and spoken</li></ul>Nice to have:<ul><li>Good knowledge of PCB design guidelines for achieving EMC with minimal EMI</li><li>Familiarity of object-oriented programming concepts, preferably in C++</li><li>Familiarity of Web concepts (Ethernet, WiFi, Cloud Services, Cyber Security)</li></ul>What we offer:&nbsp;<ul><li>A competive salary scheme</li><li>The opportunity to work on high-end projects, for products distributed worldwide to major clients</li><li>A chance to join a globally established company with skills development opportunities and an excellent working environment</li><li>Flexible working hours</li></ul>&nbsp;About Olympia ElectronicsOlympia Electronics is a world-known company located in Aiginio, just 25 minutes away from Thessaloniki city center.We provide the market with cutting-edge and innovative solutions in the field of safety systems that mainly includes products of security lighting, fire alarms, gas detectors, burglar alarm systems and more.Olympia Electronics exports to 72 countries and collaborates with establishedkey players in the safety systems market.If you want to become a valuable member of our team, please send us your CV directly to&nbsp;cv@olympia-electronics.gr

System Architect for embedded systems RD-SA-05

Epsilon Net, the Largest Group of Business Software in Greece with a full portfolio of specialized services and software solutions, offers you:Career Growth – Become part of a team that fosters growth, learning, and personal development.Supportive Culture – Achieve greatness in a space that emphasizes cooperation, idea exchange, and a pursuit of excellence.Top Clients &amp; Technology – Join forces with top-tier business professionals and utilize the most innovative Microsoft tools.🟪Your RoleWe are looking for a Microsoft Business Central ERP Consultant to support our clients in implementing, customizing, and optimizing Dynamics 365 Business Central. The ideal candidate will have hands-on experience with full lifecycle BC implementations, strong understanding of business processes, and the ability to provide reliable post-deployment support and guidance.🟩Your Mission<ul><li>Implementation &amp; Configuration: Lead the setup, configuration, and deployment of Microsoft Dynamics 365 Business Central, covering key modules such as Finance, Inventory, Purchasing, Sales, and Warehousing.</li><li>Business Process Optimization: Analyze current business processes and propose optimized solutions using Business Central best practices.</li><li>Training &amp; Support: Deliver user training sessions and provide ongoing support to ensure successful adoption of the system.</li><li>System Enhancements: Support continuous improvements, upgrades, integrations, and customizations within the BC environment.</li><li>Stakeholder Collaboration: Work closely with clients, technical teams, and project stakeholders to ensure effective delivery and alignment with business objectives.</li></ul>🟨What You Offer<ul><li>Βachelor’s degree in computer science, Software Engineering, Economics, Business Administration or another related field.</li><li>At least 3+ years of proven experience with ERP systems—preferably Microsoft Dynamics 365 Business Central or NAV.</li><li>Strong analytical and problem-solving skills.</li><li>Excellent communication, interpersonal, and presentation abilities.</li><li>Very good knowledge of English language.</li></ul>🌟A great asset<ul><li>Hands-on experience with Microsoft Dynamics 365 Business Central or Dynamics NAV implementations.</li><li>Familiarity with other major ERP systems such as SAP Business One, Oracle, or similar.</li><li>Knowledge of the Microsoft Power Platform (Power Apps, Power Automate, Power BI).</li><li>Microsoft Dynamics/Business Central certifications.</li></ul>🟫What We Offer💰 Competitive salary &amp; benefits package.📚 Ongoing training &amp; career development (Epsilon Training &amp; Epsilon College).🩺 Private medical insurance &amp; psychological support services.💻 Hybrid working model (Athens &amp; Thessaloniki) / Remote for other cities.🏆 Multi-awarded workplace (Fortune’s 100 Best Companies to Work For in Europe 2024, Best Workplace in Technology, Best Workplaces for Women).

Microsoft Dynamics Consultant

We’re looking for an experienced, execution-driven Operations Excellence Director to own the end-to-end excellence agenda for Service Operations. You will set the multi-year roadmap and lead cross-functional execution across cost &amp; policy governance (refunds/compensation), fraud strategy, process and automation, experience analytics, data infrastructure &amp; insights, and workforce/BPO partnership strategy—improving customer/vendor/rider experience while protecting unit economics and reducing operational risk.What you’ll be doing Business Processes &amp; Automations<ul><li>Own Service Ops process excellence: end-to-end SOPs, escalation frameworks, quality loops, and process documentation standards.</li><li>Manage the tools, systems, and integrations used by Service Ops, ensuring they are effective, scalable, and reliable.</li><li>Own Help Center flows and self-serve process optimization in partnership with Product/UX/Content.</li><li>Lead automation initiatives (workflow, routing, templates/macros, AI/assist tooling where relevant) with clear ROI.</li></ul>Experience Analytics<ul><li>Lead analysis of user, vendor, and rider experience, identifying pain points and translating insights into prioritized initiatives.</li><li>Drive cross-functional programs (Ops, Product, Commercial, CX, Logistics) to improve experience and reduce contacts.</li><li>Build a clear voice-of-customer / voice-of-operations mechanism (themes, root causes, decision logs).</li></ul>Fraud Management<ul><li>Own and continuously optimize compensation and refund policies, including governance, thresholds, approvals, and auditability.</li><li>Manage the Service Ops P&amp;L levers linked to refunds/compensation (e.g., incidence reduction, partner chargebacks/recoveries, adherence gaps).</li><li>Define and execute the fraud strategy: detect, prevent, investigate, and close policy/tool gaps that enable abuse.</li><li>Partner closely with Legal, Risk, Finance, Product, and Ops to ensure policies are fair, compliant, and economically sound.</li></ul>Service Operations Data &amp; Analytics<ul><li>Own the Service Ops data infrastructure and reporting layer: dashboards, pipelines, metric definitions, and business logic governance.</li><li>Ensure data is trusted and usable (single source of truth, consistent KPIs, strong QA and documentation).</li><li>Provide insights and decision support for Service Ops leadership, including forecasting inputs, efficiency deep-dives, and performance narratives.</li></ul>Workforce &amp; BPO Partnerships Strategy<ul><li>Own the in-house vs BPO split strategy and the operating model behind it.</li><li>Lead BPO vendor performance management, contract renewals, pricing negotiations, onboarding of new vendors (incl. procurement process), and regular BPO business reviews.</li><li>Ensure BPOs operate as a seamless extension of in-house teams (SOPs, quality standards, coaching, governance, escalation, knowledge management).</li></ul>Leadership &amp; people management<ul><li>Lead multiple teams through managers, building a high-performing culture with strong accountability.</li><li>Set clear priorities, operating rhythms (QBRs/MBRs), and performance standards across all sub-pillars.</li><li>Develop talent: succession planning, capability building (analytics, process excellence, vendor management, fraud/risk), and strong stakeholder presence.</li></ul> What you need to be successful <ul><li>10+ years in Operations Excellence / Service Operations / Process Excellence / Strategy &amp; Ops (high-volume environments preferred).</li><li>Proven ownership of cost levers: refunds/compensation governance, leakage reduction, productivity, savings delivery.</li><li>Strong process excellence toolkit: SOP governance, process redesign, continuous improvement methods.</li><li>Tooling &amp; automation: systems ownership, integrations, Help Center/self-serve optimization.</li><li>Data &amp; analytics fluency: KPI design, dashboard requirements, metric governance, data quality.</li><li>BPO/vendor management: pricing/commercials, SLAs, QBRs, onboarding, negotiations.</li><li>Strong Microsoft Office skills (Excel, PowerPoint, Outlook).</li><li>Exceptional communication (written, verbal, presentations).</li><li>Strategic prioritization and structured problem-solving; strong judgment and ownership.</li><li>Senior stakeholder influence and cross-functional leadership.</li><li>People leadership: coaching, accountability, talent development.</li><li>Comfort with ambiguity and fast-paced, scaling environments; collaborative and hands-on.</li></ul>Nice to have<ul><li>Project Management certification, such as Prince PMI 2.</li><li>Fraud/risk program exposure in a digital marketplace environment.</li><li>Experience with Help Center / self-serve strategy and contact-deflection programs.</li><li>Familiarity with modern CX tooling ecosystems (CRM/ticketing, QA, knowledge base, workforce tools, BI stack).</li></ul>

Operations Excellence Director

Software engineerAs our business is growing, we are looking for a software engineer to join our team.DescriptionAs our Software Engineer, you will be part of our core development team, aiming to maintain and improve a fully scalable solution. You will be expected to develop key components of our software, take initiatives regarding product coding and effectively collaborate with the rest of the team. If code quality is one of your priorities when writing code, and you enjoy working with technologies such as Java, Spring Boot, react.js, python, terraform Postgres and AWS (or similar cloud) stack you will be a great fit.RequirementsThe right candidate should have experience in building web applications, including hands-on development using technologies such as Java, Spring Framework and javascript. The candidate should also have experience in being part of a software development team.<ul><li>At least 2 years of professional experience in a software engineering role</li><li>Relevant full-stack application development experience</li><li>Proven track record of developing and managing web applications</li><li>Experience in technologies like javascript, react.js, polymer or similar framework</li><li>Combination of high-level education and work experience will be considered a plus</li><li>Demonstration of a deep technical background and willingness to work hard &amp; undertake technical challenges</li><li>Excellent oral and written communication skills in both Greek &amp; English</li></ul>Responsibilities<ul><li>Interact with the pm team to develop specifications, functional requirements, and control flow charts</li><li>Develop the application based on design mock-ups and develop the core functionality of the product</li><li>Follow the software development process (Agile/SCRUM, QA) by setting short-term objectives and assessing progress</li><li>Provide quality assurance through testing and analysis of the developed components</li><li>Effectively cooperate with the other developers of the team</li><li>Communicate with clients about technical issues</li></ul>Benefits<ul><li>Attractive compensation package based on experience and skill-set</li><li>Career growth opportunities</li><li>Friendly and collaborative work environment</li><li>Various perks (health insurance etc)</li><li>Flexible hybrid working model after completion of the training period</li></ul>REQUIRED SKILLS<ul><li>2+ years software engineering</li><li>Full-stack web development</li><li>React.js or other UI framework</li><li>Java</li><li>JavaScript</li><li>Spring Boot</li><li>Spring Framework</li><li>Experience with at least one Cloud Provider (AWS, Azure, GCP)</li></ul>NICE TO HAVEFamiliarity with:<ul><li>CI/CD stack of Terraform and Jenkins Pipelines</li><li>LLM usage</li><li>Python</li></ul>

Software engineer

Intellectica is recruiting a&nbsp;Senior WordPress Developer&nbsp;on behalf of its client, a fast-scaling&nbsp;technology&nbsp;and digital solutions company serving high-profile clients in the&nbsp;media sector. With a long-term strategic vision and strong leadership at the helm, the company is building a team of expert technologists and digital specialists to support media organisations in transforming their audience engagement, search visibility, and content performance through cutting-edge technology and data-driven marketing. Based in Athens, Greece, working in a hybrid work model and reporting directly to the CTO, the ideal candidate will take a leading role in shaping complex, high-impact digital solutions.Key activities and responsibilities of this role include:<ul><li>Lead the design, architecture, and development of complex, custom WordPress plugins and themes</li><li>Architect and implement scalable, high-performance solutions for high-traffic, content-rich websites</li><li>Mentor junior and mid-level developers through code reviews, pair programming, and technical guidance</li><li>Take ownership of the entire development lifecycle, from technical planning and estimation to deployment</li><li>Optimize application performance by leveraging tools such as Redis and Elasticsearch</li><li>Champion development best practices, coding standards, and robust deployment processes</li><li>Collaborate with project managers and clients to translate business requirements into technical specifications</li><li>Any other task that may be required from time to time</li></ul>Professional experience &amp; qualifications of a successful candidate:<ul><li>Bachelor’s degree in Computer Engineering or a related field</li><li>At least 5 years of professional&nbsp;web development experience&nbsp;with a strong focus on&nbsp;WordPress</li><li>Proficiency in PHP, WordPress plugin/theme APIs, and the WordPress ecosystem</li><li>Proven track record building and maintaining large-scale, high-traffic websites</li><li>Excellent command of modern JavaScript (ES6+), CSS, and ideally TypeScript</li><li>Professional experience with at least one modern JavaScript framework, preferably Angular</li><li>Deep understanding of MySQL and experience writing efficient, complex queries</li><li>Solid experience with version control (Git) and CI/CD pipelines (e.g., Jenkins)</li><li>Strong leadership skills and a passion for mentoring other developers</li><li>Fundamental understanding of the full web stack and commitment to writing clean, maintainable code</li><li>Fluency in Greek and proficiency in English, both written and spoken</li></ul>Core competencies of a successful candidate:<ul><li>Leadership and mentoring abilities</li><li>Highly organized and delivery-focused</li><li>Problem-solver with a proactive mindset</li><li>Adaptable and thrives in fast-paced environments</li><li>Committed to continuous improvement and team enablement</li></ul>Apply Now

Senior WordPress Developer int-0371

Scorpios &amp; Soho House are looking for an IT Administrator in a rapidly growing environment in the Hospitality Industry who will take up responsibility to support UK based IT Department while locally maintaining core hardware and software. The successful applicant will hold a key role within Scorpios and SOHO House as an expert in his field leading decisions, supporting future developments and taking ownership of operations.&nbsp;Opportunities For All&nbsp;Scorpios was created to bring diverse communities of people together, and we take the same approach when building our teams. We thrive on differences and believe it is critical to our success as a global company. Scorpios is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.&nbsp;Scorpios ecosystem includes&nbsp;<ul><li>POS Equipment (Printers, Service Stations, POS machines, etc.)</li><li>Network (Ethernet, Wi-Fi)</li><li>Servers (AWS, Scale, VM etc)</li><li>Hardware (PC, Laptop, Mac, Printers, etc.)</li><li>CCTV (IP Camera, NVR)</li><li>Online Services (Bookings, HR, etc)</li></ul> Responsibilities&nbsp;<ul><li>Provides basic support for software, hardware, peripherals, and network access</li><li>Escalates critical issues/bugs to necessary parties, including IT, Application Support and/or developers for resolution</li><li>Develops and maintains technical documentation of systems and networks</li><li>Supports Software platforms (CRM, PMS, BMS, etc) structures to align with overall corporate strategy and business unit needs</li><li>Suggests new software platforms to enhance business unit’s productivity and promote integrations</li><li>Tracks, prioritizes and documents requests from business units within the company</li><li>Provides technical support, advice and documentation to the corporate IT team</li><li>Plans, oversees, supervises installation and configuration of new IT equipment</li><li>Gathers and documents business requirements, formulates use cases, tracks requirements, provides status updates and ensues quality of solution throughout each project</li><li>Handles software and hardware failures</li><li>Manages and oversees installations, repairs, maintenance, upgrades for all end user and IT devices and equipment to ensure high availability and optimal performance</li><li>Manages data / system backups, migrations, and disaster recovery</li><li>Identifies and documents projects to improve support and overall performance</li></ul>&nbsp;Requirements&nbsp;<ul><li>Proven working experience at least 3 years as an IT Administrator</li><li>Formal IT related education</li><li>Familiarity with POS Systems is desirable (Oracle Solutions)</li><li>Hospitality industry experience is a considerable asset</li><li>Good command of English language is mandatory</li><li>European Union Nationality with available working permission</li><li>Willingness to relocate 2 times per year</li></ul>&nbsp;&nbsp;Benefits&nbsp;Scorpios offers a competitive salary with career development opportunities, based on the candidate's qualifications and skills. Accommodation is also provided during relocation period. By joining our team, you will have the opportunity to work in a stimulating and motivating environment that is committed towards its employees.&nbsp;Scorpios offers a full-time working contract throughout the year.&nbsp;The role is subject to 50% travel requirement to Mykonos.

IT Administrator

Join INTRALOT as&nbsp;&nbsp;Senior Quality Control EngineerWe are looking for a&nbsp;&nbsp;new Senior Quality Control Engineer to&nbsp;&nbsp;join our team and help shape the future of gaming! If you’re passionate about manual&nbsp;testing, enjoy working in a collaborative environment, and want to grow your career with an industry leader, this is the role for you.What you'll do:<ul><li>Develop test plans &amp; test cases for the functional areas of our projects, always in accordance with the respective Specifications.</li><li>Run tests in various testing phases including preparation, Integration, FAT execution.</li><li>Carry out detailed defect reporting to development teams!</li><li>Always follow up on defects until their complete resolution!</li></ul>Job requirementsWhat we’re looking for:<ul><li>Holding&nbsp;a University or College Degree in Computer Science, Mathematics or Physics</li><li>At least five (5) years of experience in software testing</li><li>Strong command of operating system usage such as Unix flavors, Windows Servers</li><li>Good understanding of network technologies and communications</li><li>Familiarity with Database Usage and Concepts such as Oracle DB, SQL Server</li><li>A good knowledge of mobile phone technologies and usage including iOS, Android</li><li>Automation testing scripting languages will definitely be considered a plus!</li><li>Familiarity with Jira/Zephyr or other Testing Suites</li><li>You have an excellent command of the Greek &amp; English language, both written and spoken</li><li>ISTQB Certification will be considered an asset</li></ul> About Us:&nbsp;INTRALOT, a publicly listed company established in 1992, is a leading gaming solutions supplier and operator active in 39 regulated jurisdictions worldwide. With a global workforce of approximately 1,700 employees, INTRALOT is committed to redefine innovation and quality of services in the lottery and gaming sector, while supporting operators in raising funds for good causes. In 2023, INTRALOT was distinguished as a top ten most attractive employer brands in Greece.INTRALOT has been awarded the prestigious WLA Responsible Gaming Framework Certification by the World Lottery Association. We always act with integrity and enjoy what we do. Why Join Us:💸 A competitive compensation package combined with additional benefits.💻 Hybrid working model.🏥 Private Insurance for you and your family.🏢 Modern facilities, parking inside, enticing restaurant and corporate bus.📚 An extensive training program upon induction and throughout employment.🚀 Exceptional opportunities to learn and develop in a multinational environment.🌎 Prospects for professional growth both locally and globally. Equal Opportunity Employer:🌈 We celebrate diversity and are proud to be an Equal Opportunity Employer. We welcome applicants from all backgrounds and do not discriminate based on race, color, religion, gender, sexual orientation, national origin, age, marital status, medical condition, disability, or any other protected status. Our premises in Paiania, Attica, are accessible to individuals with disabilities. Join us in shaping the future of gaming and lottery solutions!

Senior Quality Control Engineer

We are the&nbsp;1st Hub for Developers!&nbsp;Our motto is&nbsp;“From Developers to Developers”! Our vision is to provide real career opportunities for candidates that want to take the next step in their career. Code.Career is the first process that you will speak&nbsp;with developers (only!) and tech (freak) experts!Our client is an award-winning Banking and Investment Management software provider. The company has a presence in 45 countries and offices in key financial centers, where is providing its innovative technology solutions to well-known global financial organizations and fintechs.They are currently growing rapidly and looking for motivated, knowledgeable and ambitious professionals to join them.Job SummaryThe Senior Software Engineer is primarily responsible for providing development, enhancement, troubleshooting and maintenance services on fintech software applications.Job ResponsibilitiesAs a member of the Team, you will have the chance to:<ul><li>Analyse, design and develop components and modules for company’s banking software solutions.</li><li>Be involved in architectural issues, according to best practices and state of the art technologies.</li><li>Participate in breakthrough project in the financial sector, worldwide, in direct collaboration with the involved parties</li><li>Propose possible solutions to the team, to anticipated problems.</li><li>Identify, troubleshoot and debug defects in designated application code.</li><li>Confirm program operation by conducting tests.</li><li>Provide technical documentation for modules you are involved in.</li><li>Collaborate efficiently with the Services/Consulting team.</li></ul>Job Qualifications &amp; Skills<ul><li>4+ years professional development experience using Microsoft .NET Framework and/or .NET Core (C#) building back office applications</li><li>Strong knowledge of SQL.</li><li>Very good knowledge of MS Visual Studio and Team Foundation Server or Git</li><li>Familiar with SOLID design principles</li><li>Familiar with design patterns, such as Inversion of control, Unit of work, Repository and Dependency injection.</li></ul>Values of the Team<ul><li>Share the knowledge</li><li>Passion in work</li><li>Team is everything</li><li>Participate in fun activities</li></ul>What They Offer<ul><li>Competitive and performance-based remuneration.</li><li>Private Medical &amp; Life Insurance Plan.</li><li>Meal Vouchers.</li><li>Training and Development opportunities in FinTech sector.</li><li>New experiences within a multinational environment and global teams.</li><li>Team spirit environment with passion for technology.</li><li>A Workplace of Diversity &amp; Inclusion.</li></ul>

Senior Software Engineer

As a Security Operations Engineer, you will be a key contributor to day-to-day security operations in a hybrid Cloud &amp; Microsoft 365 environment.Your focus will be on detection, analysis, and incident response, working closely with internal IT teams and an external 24/7 Security Operations Center (SOC). The role combines hands-on technical work with collaboration, documentation, and continuous security improvement.🔧 What You Will Do🔍 Monitoring &amp; Detection<ul><li>Ensure continuous monitoring of security controls and platforms</li><li>Detect, analyze, and qualify suspicious or malicious activities</li><li>Maintain effective detection capabilities with a low false-positive rate</li></ul>🚨 Alert Analysis &amp; Triage<ul><li>Assess and prioritize security alerts based on risk and business impact</li><li>Qualify incidents and provide clear, actionable diagnostics</li><li>Escalate incidents appropriately to the SOC or relevant IT teams</li></ul>🛡️ Security Incident Response<ul><li>Actively contribute to security incident response activities</li><li>Support containment, mitigation, and remediation actions</li><li>Coordinate incident handling with the 24/7 SOC and internal stakeholders</li></ul>🔁 Security Posture &amp; Continuous Improvement<ul><li>Contribute to security hardening and configuration improvements</li><li>Improve detection rules and operational security controls</li><li>Leverage incident feedback to strengthen overall security posture</li></ul>📝 Documentation &amp; Reporting<ul><li>Document incidents, actions, and lessons learned clearly</li><li>Contribute to concise, risk-focused security reporting</li></ul>☁️ Microsoft 365 Security<ul><li>Support the secure operation of Microsoft 365 environments</li><li>Monitor and analyze security alerts related to identity, email, and collaboration</li><li>Participate in Microsoft 365 security incident response</li><li>Support configuration hardening and continuous control improvement</li><li>Contribute to awareness initiatives around identity and email-based threats</li></ul>🤝 Collaboration &amp; Governance<ul><li>Work closely with Support, Infrastructure, Cloud, and Digital teams</li><li>Interface with the 24/7 SOC and security partners</li><li>Participate in incident simulation and tabletop exercises</li><li>Contribute to security procedures, runbooks, and group governance frameworks</li></ul>🧠 Security EnvironmentYou will work across a modern security stack including:<ul><li>Azure Cloud &amp; on-prem environments</li><li>Endpoint &amp; workload protection (EDR / XDR)</li><li>SIEM &amp; detection platforms</li><li>Microsoft 365 security stack</li><li>ZTNA, Secure Web Gateway, DLP</li><li>Threat intelligence services &amp; 24/7 SOC collaboration</li></ul>👤 What We’re Looking ForTechnical Profile<ul><li>~5 years of experience in Security Operations, SOC, or SecOps roles</li><li>Strong understanding of Cloud, hybrid, and collaborative environments</li><li>Solid detection, analysis, and incident response mindset</li><li>Pragmatic, outcome-driven approach to security challenges</li></ul>Personal Qualities<ul><li>Calm, structured, and reliable under pressure</li><li>Strong sense of priorities and risk awareness</li><li>Team-oriented with clear and effective communication</li><li>Continuous improvement and learning mindset</li></ul>💼 What We Offer<ul><li>Competitive compensation package based on experience and skills</li><li>Permanent contract</li><li>Full insurance coverage &amp; private group health plan</li><li>Hybrid working model</li><li>Continuous professional development &amp; technical training</li><li>Exposure to enterprise-scale security operations</li><li>The opportunity to make a real impact in a critical, business-driven security role</li></ul>🌍 Why Join Circet Hellas?At Circet Hellas, security is not theoretical — it’s operational. You will protect real systems that support large-scale infrastructure projects, working within an internationally recognized group that values expertise, responsibility, and collaboration.📩 Ready to strengthen the security of next-generation networks? Apply now and be part of the team that protects the connectivity of tomorrow!

Security Operations Engineer

Our client is seeking for a Java Software Engineer who will be primarily responsible for providing development, enhancement, troubleshooting and maintenance services on the company’s finance applications.About ThemOur client is an award-winning Financial Management software provider. The company has a presence in 45 countries and offices in key financial centers. Their vision is to provide innovative technology solutions that enable Financial Institutions and corporates across the world to deliver their full potential to their clients.Job Responsibilities:<ul><li>Develop components/modules and microservices for the company’s applications targeting the finance industry.</li><li>Identifies, troubleshoots and debugs defects in designated application code.</li><li>Contributes to all phases of the development lifecycle.</li><li>Proposes possible solutions to anticipated problems.</li><li>Supports continuous improvement by investigating alternatives and technologies and presents these for architectural review.</li><li>Confirms program operation by conducting tests.</li><li>Provides technical documentation for modules they are involved in.</li><li>Supports and assists the Services team.</li></ul>Job Qualifications &amp; Skills:<ul><li>BS/MS degree in Computer Science, Engineering or a related subject.</li><li>Proven professional development experience using JAVA/JEE, Quarkus, JPA, Eclipse, SVN, Maven technologies.</li><li>Knowledge of Front-End technologies (React, HTML/5, Javascript, CSS/Less, JSP, JQuery).</li><li>Web Services Development (REST, SOAP).</li><li>Skills in SQL / PL SQL language and database servers like MSSQL, Oracle.</li><li>A good level in English language.</li><li>Knowledge of Cloud deployment like AWS appreciated.</li><li>Strong analytical and problem-solving skills.</li><li>Ability to interpret product specifications and develop appropriate software modules to meet these requirements.</li><li>Ability to effectively communicate technical information, both orally and in writing.</li><li>Ability to work effectively as part of a team with constant cooperation and interaction.</li></ul>What They Offer:<ul><li>Competitive and performance-based remuneration.</li><li>Private Health &amp; Life Insurance Plan.</li><li>Monthly Meal Allowance.</li><li>Training and Development opportunities in the FinTech sector.</li><li>New experiences and opportunities within a dynamic, multinational environment and global teams.</li><li>Team spirit environment with passion for technology.</li><li>A Workplace of Diversity &amp; Inclusion.</li></ul>

Java Software Engineer

The Junior Technical Operations Center (TOC) Engineer acts as a single point of contact for the assessment, prioritization, escalation and resolution of incidents related to corporate and gaming/betting infrastructure. &nbsp;Your day to day will include:<ul><li>BSc in Computer Science, Information Technology, or a related field</li><li>Monitoring the daily performance and functionality of Corporate and Gaming/Betting infrastructure and responding to service failures by implementing the prescribed resolution steps</li><li>Addressing tickets submitted by Opap's corporate operations related to technical issues with hardware devices and platforms, and managing prioritization, evaluation and resolution in accordance with stablished processes and procedures</li><li>Handling technical issues reported via the OPAP Services Portal, collaborating with OPAP Technology vendors to resolve problems concerning gaming and betting application as well as communication circuits</li><li>Escalating incidents and problems as necessary, supporting investigations to minimize incident duration, tracking resolution progress, and providing updates and clarifications &nbsp; to end users regarding the procedure followed&nbsp;</li><li>Maintaining comprehensive documentation and incident reports, detailing the nature of problems and steps taken to resolve them in order to inform improved strategies for preventing future incidents</li><li>Executing User Access Management processes, including overseeing access provisioning and deprovisioning, and gathering relevant data as evidence to support responses to audit inquiries</li><li>Becoming proficient with basic Linux commands and assisting in the review and enhancement of automation scripts to improve operational efficiency.&nbsp;&nbsp;</li></ul> &nbsp; What you need to succeed:&nbsp;<ul><li>2+ years of experience in customer support, preferably in a technical or Network/Technology Operations Center environment &nbsp;</li><li>Help desk exposure in the provision within a corporate environment</li><li>Knowledge of the practices, processes and general standards of the end-user technical support</li><li>Familiarity with ticketing systems and/or monitoring tools</li><li>Ability to comprehend and retain technical information and to clearly translate technical issues in simple non-technical terms&nbsp;</li><li>Strong customer service culture&nbsp;</li><li>Effective communication and team player&nbsp;</li><li>Excellent organizational and prioritization skills&nbsp;</li><li>Achievement orientation</li><li>Availability to work on shifts 24/7/52&nbsp;</li></ul>&nbsp;&nbsp;What’s in it for you?<ul><li>An award-winning working environment 🚀</li><li>State of the art facilities including gym &amp; restaurant 🏢</li><li>Hybrid working model 💻</li><li>Competitive salary package and bonus scheme 💸</li><li>Health insurance coverage &amp; Pension Plan 🙏</li><li>Monthly food allowance 🍴</li><li>Continuous learning with classroom/digital trainings by OpapAcademy 🎓</li><li>Internal Career Opportunities 💼</li><li>Well-Being Activities 💪</li></ul> OPAP Group is an equal opportunity employer

Junior Technical Operations Engineer (3761)

CENERGY HOLDINGS&nbsp;is looking for&nbsp;a highly skilled&nbsp;SAP MM/WM (Materials Management/Warehouse Management) Specialist&nbsp;to join our team.&nbsp; The ideal candidate will be responsible for leading the implementation, configuration, and support of SAP MM and WM modules. You will collaborate with cross-functional teams to streamline processes, optimize system performance, and ensure seamless integration with other SAP modules.Responsibilities:&nbsp;<ul><li>Lead SAP MM/WM module implementations, configurations, and upgrades.</li><li>Analyze business requirements and provide solutions using SAP MM/WM functionalities.</li><li>Collaborate with stakeholders to design efficient materials management and warehouse management processes.</li><li>Configure and customize SAP MM/WM modules to align with business needs.</li><li>Support system integration with other SAP modules (SD, PP, FI, etc.).</li><li>Troubleshoot and resolve SAP-related issues in the MM/WM domain.</li><li>Develop and maintain system documentation, training materials, and user manuals.</li><li>Provide end-user support, training, and guidance.</li><li>Stay updated on the latest SAP MM/WM trends, releases, and best practices.</li></ul>Qualifications:&nbsp;&nbsp;<ul><li>Bachelor's degree in Information Technology, Business, or related field.</li><li>3+ years of hands-on experience with SAP MM/WM modules.</li><li>Strong expertise in SAP MM functionalities (procurement, inventory management, vendor management).</li><li>In-depth knowledge of SAP WM processes (inbound/outbound logistics, stock transfer, inventory control).</li><li>Experience in full-cycle SAP implementations and system upgrades.</li><li>Excellent troubleshooting skills and ability to manage complex integrations.</li><li>Strong communication and collaboration skills.</li><li>SAP certification in MM/WM (preferred but not mandatory).</li><li>Understanding of other SAP modules like SD, PP, or FI/CO.</li><li>Experience in the manufacturing or logistics industries.</li></ul>&nbsp;The Company Offers:&nbsp;<ul><li>Α unique opportunity to thrive in one of the pioneering companies in cable and steel pipe manufacturing</li><li>Competitive remuneration package</li><li>Life &amp; Health lnsurance Plan</li><li>Additional Bonus, based on results</li></ul>

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