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As a TUI Rep, you’ll be at the heart of each guest’s journey, creating unforgettable holiday experiences across our destinations.From the moment you join, you’ll play a key role in making every moment special - whether that’s offering a warm welcome, solving challenges, or sharing local knowledge to bring the destination to life. Your passion for great service and your ability to adapt will make a real difference to our guests - and help keep TUI a trusted name in travel.

TUI Service Support Rep | Local Residents

As a Client Advisor, you will provide customers with information on available products and their prices and discount options. You will be responsible for ensuring that customers are satisfied at the end of their shopping.&nbsp;Why you’ll love F ZEEN KEFALONIAF ZEEN KEFALONIA is an adults and residence only haven surrounded by all shades of blue and green. Following a holistic well-being approach, we are aiming to create unforgettable F Zeen moments for our guests and introduce them to the Good Life, the art of living well and in harmony with nature and the world. F Zeen is a mindset sand a lifestyle ideal. The combination of personalized service paying high attention to detail with the tailored experiences make F ZEEN KEFALONIA an experience beyond than just a stay. We wouldn’t be able to fulfil our vision without our employees, who are the heart of our retreat. For this reason, we provide trainings from top experts as well as a competitive package of perks and benefits to all our staff members, encouraging creativity and passion for work.What you’ll do<ul><li>Greet and interact with customers&nbsp;</li><li>Demonstrate and explain merchandise, selecting and suggesting options suitable for the customer’s needs&nbsp;</li><li>Assist customers with purchase decisions&nbsp;</li><li>Collect payment using the store point of sale system&nbsp;</li><li>Ensure high levels of consumer satisfaction by providing superior sales service&nbsp;</li><li>Assess customers’ needs and provide information and assistance on product services and features&nbsp;</li><li>Drive sales with product knowledge and market-driven enthusiasm&nbsp;</li><li>Discuss products offered and available alternatives&nbsp;</li><li>Ensure high levels of customer satisfaction through excellent sales service&nbsp;</li><li>Maintain outstanding store condition and visual merchandising standards&nbsp;</li><li>Represent the brand inside and outside of the store&nbsp;</li><li>Perform other duties as assigned&nbsp;</li></ul>What we are looking for<ul><li>Previous work experience as a Client Advisor in a retail/sales or fashion-related position, preferably in a 5* Hotel’s Boutique or High-end Clothing Brand&nbsp;</li><li>Excellent command of the English language&nbsp;</li><li>Knowledge of any additional language will be considered as an asset&nbsp;</li><li>Excellent verbal communication skills and active listening skills&nbsp;</li><li>Excellent sales and customer service skills&nbsp;</li><li>Friendly, helpful, confident and engaging personality&nbsp;</li><li>Ability to operate or to quickly learn the stores point-of-sale system&nbsp;</li></ul>What we offer<ul><li>Positive working environment&nbsp;</li><li>Training and career development&nbsp;</li><li>Excellent opportunities for career progression&nbsp;</li><li>Competitive remuneration package&nbsp;</li><li>Single or double accommodation at fully equipped apartments&nbsp;</li><li>Daily meals&nbsp;</li><li>Uniforms&nbsp;</li><li>Transportation from and to the hotel for duty&nbsp;</li><li>Other seasonal perks &amp; benefits also in addition to results&nbsp;</li></ul>Join Our Team<ul><li>A team that is built on respect and excellent service over collaboration</li><li>A team of likeminded individuals that are motivated to work as a unit to offer our guest unique vacations and unforgettable experiences</li><li>A team of happy employees, that are driven within their working environment to contribute to a common goal</li><li>A team that celebrates achievements made individually and encourages positive attitude and integrity</li><li>A healthy environment where nature is the focal point, that encourages collaboration and teamwork, allowing space to breath</li><li>A mindful and considerate, people-oriented workplace</li><li>A family-run company with exceptional high standards both for the guests and the employees alike</li></ul>Send us your CV and be part of our team!

Client Advisor

As a Waiter/Waitress A, you will be responsible for taking orders and serving food and beverages to guests. You will play an important role in guest satisfaction, as you will also be responsible for checking on customers to ensure that they are enjoying their meals and taking action to correct any problems.Why you’ll love F ZEEN KEFALONIAF ZEEN KEFALONIA is an adults and residence only haven surrounded by all shades of blue and green. Following a holistic well-being approach, we are aiming to create unforgettable F Zeen moments for our guests and introduce them to the Good Life, the art of living well and in harmony with nature and the world. F Zeen is a mindset sand a lifestyle ideal. The combination of personalized service paying high attention to detail with the tailored experiences make F ZEEN KEFALONIA an experience beyond than just a stay. We wouldn’t be able to fulfil our vision without our employees, who are the heart of our retreat. For this reason, we provide trainings from top experts as well as a competitive package of perks and benefits to all our staff members, encouraging creativity and passion for work.What you’ll do<ul><li>Provide excellent customer services</li><li>Greet customers and present menus</li><li>Make suggestions based on their preferences</li><li>Take accurate food and drinks orders, using a POS ordering software</li><li>Serve food and drink orders</li><li>Paying attention to priorities and special requests (e.g. food allergies, vegan options)</li><li>Up-sell when appropriate</li><li>Arrange table settings</li><li>Keep tables clean and tidy at all times</li><li>Deliver checks and collect payments</li><li>Cooperate and communicate with all serving and kitchen staff</li><li>Adhere to all relevant health department rules/regulations and all customer service guidelines</li></ul>What we are looking for<ul><li>Proven work experience as a Waiter A/Waitress A, preferably in a 5* hotel environment</li><li>Excellent knowledge of English language</li><li>Hands-on experience with cash register and ordering information system (e.g. POS)</li><li>Strong organizational and multitasking skills, with the ability to perform well in a fast-paced environment</li><li>Active listening and effective communication skills</li><li>Flexibility to work in shifts</li><li>Team spirit</li></ul>What we offer<ul><li>Positive working environment</li><li>Training and career development</li><li>Excellent opportunities for career progression</li><li>Competitive remuneration package</li><li>Single or double accommodation at fully equipped apartments</li><li>Daily meals</li><li>Uniforms</li><li>Transportation from and to the hotel for duty</li><li>Other seasonal perks &amp; benefits also in addition to results</li></ul>Join Our Team<ul><li>A team that is built on respect and excellent service over collaboration</li><li>A team that is built on respect and excellent service over collaboration</li><li>A team of likeminded individuals that are motivated to work as a unit to offer our guest unique vacations and unforgettable experiences</li><li>A team of happy employees, that are driven within their working environment to contribute to a common goal</li><li>A team that celebrates achievements made individually and encourages positive attitude and integrity</li><li>A healthy environment where nature is the focal point, that encourages collaboration and teamwork, allowing space to breath</li><li>A mindful and considerate, people-oriented workplace</li><li>A family-run company with exceptional high standards both for the guests and the employees alike</li></ul>Send us your CV and be part of our team!

Waiter/Waitress A

As a Spa Therapist you will be responsible for greeting and welcoming Spa guests, informing guests of Spa packages, promotions, and rates, and customizing treatments and therapies to suit guests’ needs..Why you’ll love F ZEEN KEFALONIAF ZEEN KEFALONIA is an adults and residence only haven surrounded by all shades of blue and green. Following a holistic well-being approach, we are aiming to create unforgettable F Zeen moments for our guests and introduce them to the Good Life, the art of living well and in harmony with nature and the world. F Zeen is a mindset sand a lifestyle ideal. The combination of personalized service paying high attention to detail with the tailored experiences make F ZEEN KEFALONIA an experience beyond than just a stay. We wouldn’t be able to fulfil our vision without our employees, who are the heart of our retreat. For this reason, we provide trainings from top experts as well as a competitive package of perks and benefits to all our staff members, encouraging creativity and passion for work.What you’ll do<ul><li>Perform different types of massages, beauty treatments, and wellness therapies</li><li>Maintain detailed records of massages, treatments, and therapies performed on each Spa guest</li><li>Communicate with guests during massages to adjust massage techniques as required</li><li>Resolve guest complaints and report any accidents to the Manager</li><li>Clean and sanitize work areas, change treatment room sheets, and sterilize all instruments and equipment before each use</li><li>Explain massages, treatments, and therapies to guests and provide suitable recommendations as needed</li><li>Suggest and promote retail products or additional services</li><li>Ensure that the Spa is adequately stocked with Spa supplies and report shortages to the Supervisor</li><li>Complete and maintain any incident reports, daily activity reports or other reports requested by management</li><li>Enquire about guests’ medical conditions and allergies before providing Spa services</li></ul>What we are looking for<ul><li>Licensed in massage therapy and cosmetology or aesthetics</li><li>Proven experience working as a Spa Therapist</li><li>Excellent command of the English language</li><li>Hands on experience in massage techniques, manicures, pedicures and face/body therapies</li><li>Sound knowledge of anatomy, physiology, and different massage techniques</li><li>Exceptional customer service skills</li></ul>What we offer<ul><li>Positive working environment&nbsp;</li><li>Training and career development&nbsp;</li><li>Excellent opportunities for career progression&nbsp;</li><li>Competitive remuneration package&nbsp;</li><li>Single or double accommodation at fully equipped apartments&nbsp;</li><li>Daily meals&nbsp;</li><li>Uniforms&nbsp;</li><li>Transportation from and to the hotel for duty&nbsp;</li><li>Other seasonal perks &amp; benefits also in addition to results&nbsp;</li></ul>Join Our Team<ul><li>A team that is built on respect and excellent service over collaboration</li><li>A team of likeminded individuals that are motivated to work as a unit to offer our guest unique vacations and unforgettable experiences</li><li>A team of happy employees, that are driven within their working environment to contribute to a common goal</li><li>A team that celebrates achievements made individually and encourages positive attitude and integrity</li><li>A healthy environment where nature is the focal point, that encourages collaboration and teamwork, allowing space to breath</li><li>A mindful and considerate, people-oriented workplace</li><li>A family-run company with exceptional high standards both for the guests and the employees alike</li></ul>Send us your CV and be part of our team!

Spa Therapist

As a Bartender you will be preparing beverages for the guests and serving them at the bar or through the wait staff. You will interact with the guests and ensure they have a great experience at the bar.Why you’ll love F ZEEN KEFALONIAF ZEEN KEFALONIA is an adults and residence only haven surrounded by all shades of blue and green. Following a holistic well-being approach, we are aiming to create unforgettable F Zeen moments for our guests and introduce them to the Good Life, the art of living well and in harmony with nature and the world. F Zeen is a mindset sand a lifestyle ideal. The combination of personalized service paying high attention to detail with the tailored experiences make F ZEEN KEFALONIA an experience beyond than just a stay. We wouldn’t be able to fulfil our vision without our employees, who are the heart of our retreat. For this reason, we provide trainings from top experts as well as a competitive package of perks and benefits to all our staff members, encouraging creativity and passion for work.What you’ll do<ul><li>Mix beverages using an extensive range of ingredients to prepare cocktails and other drinks</li><li>Take beverage orders from customers or wait staff and serve drinks as requested, paying extreme attention to detail</li><li>Satisfy guests requests in a timely manner</li><li>Assess customer preferences and make drink recommendations</li><li>Provide a positive and friendly guest experience by interacting with guests</li><li>Collect money for drinks served</li><li>Keep a well-stocked bar with an adequate supply of liquor, beer, wine, mixers, ice, napkins, straws, glassware, and other accessories</li><li>Clean the bar, tables, chairs, and work area to maintain a sanitary environment</li><li>Organize the bar area to streamline drink preparation and inventory</li><li>Place orders for liquor, beer, wine, and other supplies</li><li>Slice and preparing fruit garnishes for drinks</li><li>Comply with all food and beverage regulations</li></ul>What we are looking for<ul><li>Proven work experience as a Bartender/Barwoman, preferably in a 5* hotel environment</li><li>Excellent knowledge of English language</li><li>Team spirit</li><li>Positive, engaging personality, and professional appearance</li><li>Exceptional interpersonal and communication skills</li><li>Eye for detail and understanding of drink mixing tools and techniques</li></ul>What we offer<ul><li>Positive working environment&nbsp;</li><li>Training and career development&nbsp;</li><li>Excellent opportunities for career progression&nbsp;</li><li>Competitive remuneration package&nbsp;</li><li>Single or double accommodation at fully equipped apartments&nbsp;</li><li>Daily meals&nbsp;</li><li>Uniforms&nbsp;</li><li>Transportation from and to the hotel for duty&nbsp;</li><li>Other seasonal perks &amp; benefits also in addition to results&nbsp;</li></ul>Join Our Team<ul><li>A team that is built on respect and excellent service over collaboration</li><li>A team of likeminded individuals that are motivated to work as a unit to offer our guest unique vacations and unforgettable experiences</li><li>A team of happy employees, that are driven within their working environment to contribute to a common goal</li><li>A team that celebrates achievements made individually and encourages positive attitude and integrity</li><li>A healthy environment where nature is the focal point, that encourages collaboration and teamwork, allowing space to breath</li><li>A mindful and considerate, people-oriented workplace</li><li>A family-run company with exceptional high standards both for the guests and the employees alike</li></ul>Send us your CV and be part of our team!

Bartender

As a Front Office Agent you will welcome guests, check guests in and out of the hotel, deal with guest queries, provide prompt and professional guest service to meet guest needs and ensure their satisfaction.Why you’ll love F ZEEN KEFALONIAF ZEEN KEFALONIA owned by the group F ZEEN RETREATS, is an adults and residence only haven surrounded by all shades of blue and green. Following a holistic well-being approach, we are aiming to create unforgettable F Zeen moments for our guests and introduce them to the Good Life, the art of living well and in harmony with nature and the world. F Zeen is a mindset and a lifestyle ideal. The combination of personalized service paying high attention to detail with the tailored experiences make F ZEEN KEFALONIA an experience beyond than just a stay. We wouldn’t be able to fulfil our vision without our employees, who are the heart of our retreat. For this reason, we provide trainings from top experts as well as a competitive package of perks and benefits to all our staff members, encouraging creativity and passion for work.&nbsp;What you’ll do<ul><li>Greet and welcome guests as soon as they arrive at the hotel</li><li>Use of Front Desk systems (PMS, WebHotelier, Booking Channels)</li><li>Register and check guests in</li><li>Escort the guests to their rooms</li><li>Answer and direct incoming calls</li><li>Verify guests’ payment method</li><li>Compute all guest billings, accurately post charges to guest rooms and house accounts</li><li>Provide basic and accurate information in-person and via phone/email</li><li>Complete and maintain any incident reports, daily activity reports or other reports requested by management</li><li>Close guests accounts and check guests out</li><li>Maintain a neat and orderly Front Desk and Reception area</li><li>Keep inventory of Front Office supplies stock</li><li>Perform other clerical Receptionist duties such as filing, photocopying, etc</li></ul>What we are looking for<ul><li>Previous work experience as a Front Office Receptionist, Guest Relations Agent, Concierge or similar role, ideally in a 5* hotel environment</li><li>Excellent command of the English language</li><li>Knowledge of any additional language will be considered as an asset</li><li>Experience in Hotel Program (PMS)</li><li>Computer literacy (Outlook, Excel, Word etc)</li><li>Solid written and verbal communication skills</li><li>Excellent interpersonal skills</li><li>Teamwork spirit and customer service attitude</li></ul>What we offer<ul><li>Positive working environment&nbsp;</li><li>Training and career development&nbsp;</li><li>Competitive remuneration package&nbsp;</li><li>Single or double occupancy accommodation at fully equipped apartments&nbsp;</li><li>Daily meals&nbsp;</li><li>Uniforms&nbsp;</li><li>Transportation from and to the hotel for duty&nbsp;</li><li>Other seasonal perks &amp; benefits also in addition to results&nbsp;</li></ul>Join Our Team<ul><li>A team that is built on respect and excellent service over collaboration.</li><li>A team of likeminded individuals that are motivated to work as a unit to offer our guest unique vacations and unforgettable experiences.</li><li>A team of happy employees, that are driven within their working environment to contribute to a common goal</li><li>A team that celebrates achievements made individually and encourages positive attitude and integrity</li><li>A healthy environment where nature is the focal point, that encourages collaboration and teamwork, allowing space to breath</li><li>A mindful and considerate, people-oriented workplace</li><li>A family-run company with exceptional high standards both for the guests and the employees alike</li></ul>Send us your CV and be part of our team!

Front Office Agent

As a Night Auditor you will be responsible for assisting guests with their overnight requests and balancing accounts from the day shift. You will be handling end-of-day bookkeeping, auditing and account reconciliation.&nbsp;Why you’ll love F ZEEN KEFALONIAF ZEEN KEFALONIA owned by the group F ZEEN RETREATS, is an adults and residence only haven surrounded by all shades of blue and green. Following a holistic well-being approach, we are aiming to create unforgettable F Zeen moments for our guests and introduce them to the Good Life, the art of living well and in harmony with nature and the world. F Zeen is a mindset and a lifestyle ideal. The combination of personalized service paying high attention to detail with the tailored experiences make F ZEEN KEFALONIA an experience beyond than just a stay. We wouldn’t be able to fulfil our vision without our employees, who are the heart of our retreat. For this reason, we provide trainings from top experts as well as a competitive package of perks and benefits to all our staff members, encouraging creativity and passion for work.&nbsp;What you’ll do<ul><li>Greet guests upon arrival, check them in and provide them with any information they need to enjoy their stay&nbsp;</li><li>Use of Front Desk systems (PMS, WebHotelier, Booking Channels)&nbsp;</li><li>Answer incoming calls&nbsp;</li><li>Escorting guests to their rooms when needed&nbsp;</li><li>Verify guests’ payment method&nbsp;</li><li>Compute all guest billings, accurately post charges to guest rooms and house accounts&nbsp;</li><li>Provide basic and accurate information in-person and via phone/email&nbsp;</li><li>Complete and maintain any incident reports, daily activity reports or other reports requested by management&nbsp;</li><li>Close guests accounts and check guests out&nbsp;</li><li>Maintain a neat and orderly Front Desk and Reception area&nbsp;</li><li>Process invoices&nbsp;</li><li>Respond to guest complaints, requests and emergencies&nbsp;</li><li>Reconcile all accounts in a timely manner&nbsp;</li><li>Schedule guest wake-up calls and reservations for the following day&nbsp;</li><li>Balance the cash drawer and log receipts&nbsp;</li><li>Investigate and resolve out-of-balance accounts&nbsp;</li><li>Keep accurate financial records&nbsp;</li></ul>What we are looking for<ul><li>Proven work experience as a Night Auditor, Front Office Receptionist or similar role, ideally in a 5* hotel environment&nbsp;</li><li>Excellent command of the English language&nbsp;</li><li>Knowledge of any additional language will be considered as an asset&nbsp;</li><li>Computer literacy (Outlook, Excel, Word etc)&nbsp;</li><li>An eye for detail&nbsp;</li><li>Good problem-solving skills&nbsp;</li><li>Solid written and verbal communication skills&nbsp;</li><li>Ability to be resourceful and proactive when issues arise&nbsp;</li><li>Excellent interpersonal skills&nbsp;</li><li>Teamwork spirit and customer service attitude&nbsp;</li></ul>What we offer<ul><li>Positive working environment&nbsp;</li><li>Training and career development&nbsp;</li><li>Competitive remuneration package&nbsp;</li><li>Single or double occupancy accommodation at fully equipped apartments&nbsp;</li><li>Daily meals&nbsp;</li><li>Uniforms&nbsp;</li><li>Transportation from and to the hotel for duty&nbsp;</li><li>Other seasonal perks &amp; benefits also in addition to results&nbsp;</li></ul>Join Our Team<ul><li>A team that is built on respect and excellent service over collaboration.</li><li>A team of likeminded individuals that are motivated to work as a unit to offer our guest unique vacations and unforgettable experiences.</li><li>A team of happy employees, that are driven within their working environment to contribute to a common goal</li><li>A team that celebrates achievements made individually and encourages positive attitude and integrity</li><li>A healthy environment where nature is the focal point, that encourages collaboration and teamwork, allowing space to breath</li><li>A mindful and considerate, people-oriented workplace</li><li>A family-run company with exceptional high standards both for the guests and the employees alike</li></ul>Send us your CV and be part of our team!

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