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Must be able to identify and qualify new accounts that have the potential to generate revenue for the resort for both Rooms and Food and Beverage, as well as manage the existing account base to increase sales through repeat business. Sales Manager must meet and exceed forecast of revenue and room night production, as well as sales activity goals outlined in the annual plan.Under the direction of the Director of Sales, the incumbent will handle the allocated source markets for the Resort.Duties include, but are not limited to, developing new key accounts, building on existing accounts and achieving sales goals.The position is based in Athens and requires business trips to the property during its operational period.&nbsp;Job Responsibilities<ul><li>Identify, solicit and develop existing and new accounts,</li><li>Represent company in designated events (IE Trade Shows, Product Launches Etc.),</li><li>Travel as designated to conduct sales presentations,</li><li>Develop and monitor action plans for designated accounts in order to meet departmental goals,</li><li>Coordinate incentive programs with designated accounts as needed,</li><li>Act as a liaison between the Company and the client; serve as the spoke person on behalf of the company,</li><li>To ensure delivery of best support and customer service to clients,</li><li>To anticipate and address clients’ needs in order to exceed their expectations,</li><li>To plan, organize and host client events, familiarization trips, trade and consumer shows, and internal clients/ hotels’ sales,</li><li>Plan and conduct creative site inspections,</li><li>To identify and profile new market opportunities,</li><li>To use approved presentation materials &amp; procedures to ensure brand consistency,</li><li>To create an outstanding brand image in every interaction with clients,</li><li>To maintain a high level of product and service awareness in order to explain and sell services and facilities to clients effectively,</li><li>To plan and provide clients’ training sessions, as needed and required, in order to enhance clients’ productivity and improve revenue generation,</li><li>To maintain a high level of competition product knowledge, market intelligence and pricing and to make recommendations for strategic or tactical amendments to rates,</li><li>To set high performance standards and to pursue aggressive goals,</li><li>To strive for constant improvements and to take responsibility for achieving business results,</li><li>Maintaining rate integrity and maximizing yield opportunities in cooperation with revenue management,</li><li>Negotiate cooperative marketing programs and work closely with Brand Communications in ensuring brand integrity with assigned account’s channels of distribution,</li><li>Communicate contractual and promotional rate information to assigned accounts,</li><li>Provide on-going support / account maintenance including inventory and billing issues,</li><li>Ensure internal and hotel departments understand issues related to assigned accounts,</li><li>Coordinate and up-date departmental reports as designated,</li><li>Acts with a degree of independence as liaison with both internal and external clients; Handle clients’ requests and complaints as appropriate.</li></ul>&nbsp;Job Requirements&nbsp;<ul><li>Minimum of five (5) years’ experience in a similar position,</li><li>Sales oriented individual,</li><li>Excellent verbal/written communication skills,</li><li>Strong background in all aspects of leisure sales,</li><li>Strong Command of the English Language,</li><li>Ability to handle multiple tasks.</li></ul>&nbsp;

Senior Manager, Sales (6555)

Supports the planning and implementation of all resort systems, ensures that all systems running within the hotel are maintained to a level that delivers the most efficient services for our customers and that they are in compliance with One&amp;Only Resorts standards of operation. Provides support to the users of Information systems through direct interaction and through the identification and coordination of ongoing training needs.&nbsp;Key duties and responsibilities&nbsp;<ul><li>Support systems management procedures and practices to ensure the optimal operating effectiveness and integrity of data.</li><li>Manages and motivate any subordinate staff to achieve high levels of job satisfaction and productivity.</li><li>Maintains communications and information exchange between hotel and area staff to ensure optimum sharing of direction and solutions.</li><li>Support the information system function within the resorts using appropriate systems management procedures and practices to ensure the operating effectiveness and integrity of data.</li><li>Fulfill 7*24 hours on call duties as required.</li><li>Assists with all aspects of implementing new and innovative business concepts.</li><li>Provides guidance to all computer users for all types of program, to enable them to perform their duties smoothly.</li><li>Manages the resort in the entire network maintenance, this includes administration and documentation of computer networks, telephones and cable TV networks.</li><li>Helps the resort in system automation, configuration and maintenance of LAN applications, including implementation, coordination, control, usage monitoring, security, troubleshooting, training and development of specialized processors.</li><li>Controls day-to-day operation of the IT Department.</li><li>Responsible for overall administration of staff personal computers within the enterprise, ensures compatibility and integration with the enterprise’s strategies.</li><li>Evaluates, selects and implements new products or services, comprehensive systems analysis and progressive support methodologies for all LAN application.</li><li>Is creative, positive and delivers new ideas for constant improvement of IT Department.</li><li>Coordinates with implementation of all the application software.</li><li>Stays updated with developments in the field of Information Technology.</li><li>Responsible for daily backup and restoring of data.</li><li>Support &amp; Maintenance of I.T. infrastructure including telecommunications.</li><li>Implement technology-related processes, systems and telecommunications.</li><li>Installation of software/hardware upgrades in compliance with the Resorts corporate policies &amp; legal requirements.</li><li>Provide Systems administration.</li><li>To maintain the call log database, an up-to-date state; Including categorizing and assigning calls to relevant staff, according to work load, skill set and priority.</li><li>Ensure any routine / preventative maintenance is carried out on the servers and other computers and is logged accordingly; Perform hardware/software upgrades where necessary, both configuring and installing new and upgraded PC hardware, software and peripherals. Maintaining the integrity of the systems and network, including, but not exclusively the servers, infrastructure and 3rd party support contracts/ relationships.</li><li>Should take steps to analyze the possibility of streamlining the parameters of Windows 2003 Domain Controller to re-align them with the recommended values to complement controls at the user authentication level.</li><li>Periodically review the virus reports generated from the virus management system in order to identify threat patterns and deduce possible threats to the network.</li><li>Should consider inducting all Resort staff into an enterprise-wide security awareness training program. The training program should include the Company’s intended methods to communicate existing and emerging security issues and the key aspects of the security policies and procedures in place within the Company.</li><li>Responsible for using licensed software for all users with in the network. This should also be helpful for further security developments, version controls, and remote configurations.</li><li>Following up and coordinates with supplier/vendor for releasing of existing CAPEX.</li><li>Support and coordinate with outside software developers to develop internal operational software.</li><li>Maintains high spirit among the IT Department staff, as well as other resorts staff.</li><li>Contributes to the moral and team spirit of the resorts, by maintaining effective relationships with resort colleagues.</li><li>Perform any additional duties and/or special projects as requested by Director of Finance.</li></ul>&nbsp;Skills, experience &amp; educational requirements&nbsp;&nbsp;<ul><li>Degree or Diploma in Networks Engineering or similar, a Cisco Certification (CCNA, CCNP) and a MCP/MCSE Foundation Certificate would be added advantage.</li><li>Minimum of 2 to 4 years working experience as an IT Manager professional including networks, Opera PMS /Micros 9700 POS system to medium to large organisations and operating multiple complex IT software systems.</li><li>Possess excellent communication and time management skills, have strong attention to details and quality of work. You will be able to work under pressure and towards deadlines, be able to work as part of a team, and be a self-motivated and approachable and friendly person.</li></ul>

Manager, IT 13669

Provide, achieve, maximise and exceed Guest’s satisfaction and organizational profitability by providing a very high-end personalized Resort service while still offer a warm, relaxed, yet refined ambiance with a sense of place. Organizes all aspects of Housekeeping to the highest professional standards, perform all tasks in accordance with the standards established and in accordance with the Standard Operating Procedures as per One&amp;Only Standards.Key Duties and Responsibilities<ul><li>Inspect all housekeeping work areas for cleanliness and neatness.</li><li>Check to ensure that all villas before arrival are prepared to standard.</li><li>Inform Director of Rooms and any other related departments of all guest complaints</li></ul><ul><li>Inform Resort Manager of any problems encountered during shift.</li><li>Assist with work schedules, payroll, and ensure that all other operational concerns are handled within the management guidelines of the company.</li><li>The cleanliness of the assigned areas of the hotel, the efficient running of the housekeeping, laundry and the purchase, storage, inventory and issuance of supplies and equipment.</li><li>Ensure that Guest Villas, corridors and public areas are properly cleaned daily.&nbsp; Inspect these areas on a daily basis and submit work orders to the Director of Engineering as and when required.</li><li>Ensure that the Laundry Department runs efficiently and that the proper chemicals are used.</li><li>Prepare Housekeeping Department’s Budget.</li><li>Ensure Housekeeping P&amp;L is ready monthly for monthly meeting with the Finance Department.</li><li>Ensure that an effective and complete training program is implemented and that all employees are well trained.&nbsp;</li><li>Ensure that the Standard and Procedures manual of the Housekeeping Department is updated as and when necessary</li></ul>Skills, Experience &amp; Educational Requirements<ul><li>Bachelor's degree</li><li>Minimum 4 years of experience in a similar position</li><li>Very good verbal and written command of the English language.</li><li>Excellent written and oral communication skills required.</li><li>Strong leadership, organizational, analytical and interpersonal communication skills.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</li><li>Leadership qualities, along with strong organizational and decision-making skills</li><li>Strong professional communication skills, including ability to provide outstanding customer satisfaction,</li></ul>maintain positive employee relations and effectively train team members<ul><li>Knowledge of safety procedures</li><li>Ability to work in a fast paced, stressful work environment</li><li>Ability to use word processing and spreadsheet software, and proprietary hotel software</li></ul>

Executive, Housekeeper (6563)

To ensure the efficient running of the Food and Beverage division through achieving budgeted revenues, Colleague Satisfaction, Guest Satisfaction and GOP results for each area of responsibility.Key Duties and Responsibilities<ul><li>Align management style, working practices and conduct with One&amp;Only and Kerzner’s vision, Global Support values, operating standards and policies.&nbsp; To always comply with Kerzner’s code of conduct.</li><li>Develop and implement creative strategies to maximize spend per guest</li><li>Ensure all LQA standards are consistently met, and colleagues are trained on LQA concept and associated standards</li><li>Personally build clear and open lines of communication with all departments</li><li>Play a proactive role as a member of the Resorts Executive Committee</li><li>Work closely with the Director of Sales and Marketing for groups and events</li><li>Understand and abide by all Government laws relating to the Food and Beverage division.</li><li>Liaise with the Executive Chef on menu engineering and portion control, ensuring the highest food standard is achieved whilst selling at the correct prices.</li><li>Be actively involved in maintaining the Food Safety and Hygiene Standards.</li><li>Be critical and demanding of operating standards.</li><li>Monitor and control all financial aspects of the business including the preparation of the annual business plan.</li><li>Implement and monitor programs to maintain the condition of hotel assets in all F&amp;B areas.</li><li>Develop and execute structured marketing, advertising and promotion strategies that are aligned with the One&amp;Only brand.</li><li>Be active member of festive committee to give great experience to all repeaters as well as new guest in the resort.</li><li>Be well versed and knowledgeable of the hotels Fire Evacuation and all Emergency procedures as well as health and safety requirements in the Workplace.&nbsp; Ensure colleagues are aware of their duty of care as determined by legislation and that they maintain complete familiarity.</li><li>Be innovative with everything you do.</li><li>Work with HR on all initiatives relating to Talent management and development</li><li>Create an environment that trains, develops, coaches and mentor’s colleagues.</li></ul>Skills, Experience &amp; Educational Requirements&nbsp;<ul><li>University degree or Diploma in Hospitality Management</li><li>2 Years’ experience in a similar position in an executive committee capacity</li><li>Ability to lead, motivate and develop colleagues.</li><li>Be innovative, financially savvy, connect emotionally with guest and internal customer.</li><li>Be well versed in the Colleagues competencies of Kerzner International,</li><li>Excellent verbal and written communication skills, People Management Skills.</li><li>Must be able to speak, read, write and understand the primary language(s) used in the workplace.</li><li>Well verged with technology, which helps F&amp;B to take next level.</li></ul>

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senior manager, sales (6555)

One&Only Resorts

manager, it 13669

One&Only Resorts

executive, housekeeper (6563)

One&Only Resorts

director, food & beverage 17789

One&Only Resorts

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